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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Mar 26, 2024
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Gujarat State Road Transport Corporation [GSRTC]
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1765
872

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Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 3

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D
Dipak j R
from Ahmedabad, Gujarat
Jan 15, 2024
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No pickup stand or drop stand at indira bridge

I'm waiting for bus at india Bridge today (date 15/01/2024)around at 4:30 to 5:45 pm, that time 3 electric bus and 2 st bus arrived, im raise my hand bus no one stopped, I'm searching stand around but not founded, because no stand or sign bord at indira bridge circle (side of way to kotarpur, naroda) called control room, and gsrtc complain number but no one picked call......
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 12, 2024
Jan 19, 2024
This thread was updated on Jan 19, 2024
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Bus regular na avava babat.

સવિનય સાથે જણાવવાનું કે ગાંધીનગર થી સરખેજ જતી બસો એમના નિયમિત સમય ઉપર આવતી નથી. જયારે આવે છે ત્યારે બધી બસો એકસામટી ઉપર છાપરી આવે છે, જેને લીધે મુસાફરો ના સમય સચવાતા નથી તેમજ...
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Jan 11, 2024
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Bus not hold

અમદાવાદ ઝાલોદ 5.15pm તા 11.01.2024
બસ હલધરવાસ ચોકડી ઊભી રાખેલ નથી
આ બાબતે કાર્યવાહી કરવી...
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V
VISHALSINH JADEJA
Jan 8, 2024
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3 Tickets Refund Not Received

Address:C-4879, AYODHYANAGAR

Respected Sir

Please Find Below detail for ticket cancellation and dear sir kindly do the needful for urgent refund

1:-*GSRTC m-Ticket*ur seat Cancellation confirmed: DOJ:[protected], TripCode:0700MSNNKTEXP51, PNRno :G[protected], SeatNo:11, Amt Refunded:Rs.:147.

2:- *GSRTC m-Ticket*ur seat Cancellation confirmed: DOJ:[protected], TripCode:1831BVNNLYSLP15, PNRno :G[protected], SeatNo:3, Amt Refunded:Rs.:153.br...
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P
Pareshpu1210
from Songadh, Gujarat
Jan 5, 2024
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For local bus

Address:Songadh

Respected sir,

It's our humble request you. Route for surat to songhad. We are so many local bus passholders and daily local bus passengers are travelling in bus number GJ-18-Z-6420 departure time 7:00pm Surat to Songhad is converted in Local to express today, this time it's only local bus. After 6:15 pm. Only two three bus are local at evening time. And so many passengers are local passholders and local bus passengers. And...
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 5, 2024
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Bus ubhi nahi rakhva babat.

Address:gandhinagar.

Aaje 05/01/2024 na roj tajpuri- himmatnagar- sarkhej, gadi number 1303, ma 5 ke 6 passengers ubha hata ane akhibus ma pacchal ubha rehva mate jagya hova chhata gandhinagar gh-2 na stand upar driverbhai e ubhi rakhel nathi.
mai driverbhai ne ubhi rakhva mate hath karyo hova chhata bus non stop java didhi hati.

aap shree ne namra vinanti chhe ke aa ange yogya solution lave jethi passengers na timing sachvay....
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K
Keyur vaishu
Jan 5, 2024
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Buses going upper bridge

Address:Himmatnagar division

I have worked 95 kilometres away every day i ma up down how can that many buses going upper bridge and many passengers down the bridge but no one care. We are going many kilometres away they have bus why they are not down ther bridge going.
Please complaint that driver and conducter who are going to UPPER BRIDGE strictly action for both....
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C
Chauhan111
from Dahod, Gujarat
Jan 4, 2024
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Full ticket amount collected from cancer patient

Address:Dahod

Dahod to Ahmedabad bus on date 3/1/24.
From cancer patient full ticket amount collected by bus conductor even showing bus pass and also showing civil patients id card cancer patient, but conductor not ready to listen any thing. Request you to please do the needful for the same ...on urgent basis...
Also for another cancer patient.
If any documents required I will provide.
Thanks,
Vimal chauhan
Mo...
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B
BHARGAVKUMAR MANHARLAL PATEL
Jan 3, 2024
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The issue of Kheda Ambaji bus not standing

Kheda Ambaji bus today on 3/4/2024 in the morning
At eight o'clock at Sonipara stand ahead of Kapdvanj, it does not stop even though there are five passengers. This happens every day. This bus stops at other stands, so please take action as soon as possible....
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V
Vahora anas
Dec 25, 2023
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Hotel Gajanand tarapur highway

Address:Gajanand hotel tarapur vasad highway tarapur

Bad coulity food nd mrp high nd gsrtc tender so high attitude staff
Gajanand hotel tarapur
Tarapur vasad highway...
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Address:Ahmedabad

Ticket amount was 46 and i paid to conductor 106 so i request him to give remaining money back...he said if you are traveling in the bus you have to keep change with you... i said no problem write on ticket back side that i have to take remaining amount from you..
When i reached my destination i request him to give remaining money as i seen he had it
He said i don't want to give you do as you want...i request him and told him...
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N
Nimish Kishorkumar Dattani
Dec 23, 2023
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Bus didn't stop on pickup point

Bus Route - Ahmedabad to Vadnagar...PNR G[protected]...I have booked ticket for Amd to Vadnagar vide above pnr number...Pick up point selected was Paldi..Seat No. 35...Time 6-50a.m. Dt.[protected]..But bus didn't stop at Paldi bus stop...Because of this i had to suffer delay in terms of time. Also I lost my money...So, first u refund my money and let me know what action you took against driver...
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Dec 20, 2023
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Haldarvas chokdi bus hold not

દાહોદ અમદાવાદઃ 5.20 pm
તા 20.12.2023
બસ ખાલી હોવા છતાં હલધરવાસ ચોકડી ઊભી રાખી નથી આ બાબતે કાર્યવાહી કરવી...
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Attached...
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J
Jatin Bhanderi
from Adipur, Gujarat
Dec 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 ticket booking but Bus not pickup At bus stand

My name jatin Bhanderi I am 2 ticket booking at Rajkot Madhapar Bus stand at 17/12/2023 in Junagadh to Adipur bus in Junagadh Bhuj bus express time 10:25PM but bus not coming in Bus stand and I have lost my 2 ticket Booking money and my time west....
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H
harshchhatrola
from Ahmedabad, Gujarat
Dec 17, 2023
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About misbehave of conductor

I'm traveling in Sarkhej - Mansa (GJ 18 Z 2426) on 17th dec morning. Conductor misbehaved with me and talking very aggressively. He was not returning the change. It was very bad experience. Proper disciplinary action should be taken on him.
Waiting for your reply....
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M
mehta hardik
Dec 13, 2023
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Bus route via mansa route

There are 10 to 15 GSRTC bus service available between VUSNAGAR TO AHMEDABAD at evening time. But all buses are passed by gozariya highway there are one most important route also available for transportation and many passanger also travel by that route but no service available on that route.
Please make sure that some of buses passed by via mansa route....
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S
ShoaibMansuri
Dec 11, 2023
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Damaged seat allotted

Hi, I was allotted a damaged seat while traveling from Udaipur to Ahmedabad which is not getting pushed back. Seat number 10. Date of journey 11 Dec 2023. Bus number GJ-18-Z-8772. Please get it repaired for the comfort of traveller. Thank you...
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S
Shaikh Shams Tabrez
Dec 10, 2023
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Drunk Alcohol while duty and misbehave with passengers

Bus number GJ18 Z8979
Ticket no: 137678
આથી જણાવવાનું કે બસ કંડકટર ચાલુ સેવા દરમ્યાન દારૂ પીધેલ નશા ની હાલતમાં બસ માં પેસેન્જર ઓ ની સાથે દુર્વ્યવહાર સાથે જેમ તેમ વાળી વાપરી હેરાન કરે છે તેમજ...
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J
Jenishp
from Vyara, Gujarat
Dec 9, 2023
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Complaint against GSRTC

Address:Vyara
Website:Gsrtc

I booked Vyara to Vadodara online ticket from gsrtc's app yesterday on 8/12/2023. When we went to the bus station, there was no information about the bus. After booking, no sms came in my mobile which bus number and which conductor and his phone number. This is not the first time this has happened to me. And whenever you go to the bus depot and ask, you don't get the same answer. If we call the number of Gsrtc to complain, we wait for 10...
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