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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Sep 26, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 3

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M
Meghna Bhatt
from Mumbai, Maharashtra
Jan 31, 2024
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Complaint about timing of bus from daman to valsad

This happens every Wednesday. This driver whose name I don't know never comes on time while taking evening bus which should be at 7.30 p m from daman to valsad. Bus number is GJ 18 Z 6324 . Some days the bus leaves at 7.20 instead of 7.30 which causes great difficulty to daily commuters like us .Today on 31.01.24 the bus came late and it stopped at a liquor shop as the driver wanted to purchase liquor . Also the driver and conductor misbehaved...
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M
Meghna Bhatt
from Mumbai, Maharashtra
Jan 31, 2024
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Misbehavior of driver and conductor

Address: Daman - valsad

This is regarding bus journey from daman to valsad in bus no GJ18. Z6324 ON 31.01.24 .The bus was already delayed because driver stopped the bus at a liquor shop to purchase liquor he kept in bus till it reached valsad depot. Also the lady conductor misbehaved when I asked her to return change . The driver stopped the bus in between and started fighting with us which resulted in waste of time. This driver comes on this route every Wednesday...
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P
Prince R.
Jan 31, 2024
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Complaining because of overcrowded bus filled with people.

Address: Bagasara

I am complaining about this issue after experiencing it more than 10 to 15 times. Not a single bus even luxury buses are going properly. I am talking about route of Nadiad to Bagasara and Bagasara to Nadiad . Firstly every bus from Nadiad to Bagasara is atleast 1 hour late. Is this a joke or what. Every time this happens and bus is always filled more than it's seats. Every time minimum 30 to 40 people are just standing inside the bus and...
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D
[email protected]
Jan 30, 2024
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Wrong route

Address: B-604 Ratnam Pride Rajkot

I am traveling from bhuj to rajkot and when i book the tickets there is mentioned that the bus route is bhuj to talaja and its direct go from bhuj to bhachchao and then rajkot etc. but when the bus start its taking wrong and long route from bhuj to anjar to adipur to gandhidham to bhachchao to Samakhiyali to maliya to morbi and then rajkot. Plz kindly mention the write route and plz resolve my problem and answer me...
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B
brijesh.patel1985
Jan 30, 2024
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GSRTC application and services.

Address: Gujarat

JAI BHARAT

1) I am travelling from Baroda to Navsari by bus my bus was 1:00 late and when I had tried to locate the bus in application this feature was not working so what is the use of this "Track Bus" feature in application?

02)I called at customer care and ask for bus no. So he had given wrong bus no., So here what type of tracking GSRCTC having?

03) Estimated time was shown in time table was...
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Jan 30, 2024
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Haldarvas chokdi ubhi rahi nathi

દાહોદ અમદાવાદ 4.20 pm તા 30.01.2024

બસ હલધરવાસ ચોકડી ઊભી રાખી નથી આ બાબતે કાર્યવાહી કરવી
હાથ કરવા ડ્રાયવર દ્વારા મનસ્વી વર્તન કરેલ છે...
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 30, 2024
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To depot manager- gandhinagar.

આજ રોજ ૩૦/૧/૨૦૨૪ સવારે ૮:૧૦ થી ૮:૩૦ ના સમયગાળામાં ગાંધીનગર થી સરખેજ બાજુ જતી કોઈ જ બસ આવેલ નથી . જયારે બસ આવી ત્યારે ૫ બસો જોડે આવેલી છે.
૧. ગાંધીનગર થી અરણેજ.
૨. ગાંધીનગર...
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 30, 2024
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Buses don't come on time.

આ અગાઉ આ વિષય ઉપર ફરિયાદ કરેલી છે તેમ છતાં કોઇ કાયમી સોલ્યૂશન આવતું નથી.

આજ રોજ 30/01/2024 savare ગાંધીનગર - સરખેજ બાજુ જતી બસો ૮:૧૦ થી ૮:૩૦ સુધીમાં કોઈ જ બસ આવી નહતી. જયારે savare 8:30 ની...
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H
Harsh Nankani
Jan 29, 2024
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Luggage Lost from Trunk of Volvo Bus

Address: Ahmedabad, Gujarat

My name is Harsh Nankani. I was traveling in a Volvo Bus (GJ-18-AZ-8016) from Vadodara to Ahmedabad (Makarpura Bus Depot to Nehrunagar GSRTC Bus Stand, PNR No - G[protected] on 27th December 2024, Saturday, from 9:00 PM to 11:45 PM.

I lost my Skybag Trolley Bag, which I had placed in the trunk of the bus. The conductor was unaware of who might have taken my bag from the trunk. He provided me with the list of passengers who booked...
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V
Vibs29
Jan 21, 2024
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Baus

ડેપો મેનેજર સાહેબશ્રી
પાટણ બેચરાજી બસ સવારે જે ૫:૪૫ વાગ્યે પાટણ થી નીકળતી હતી જે આપે બંધ કરેલ છે તે ફરીથી ચાલુ કરી આપશો કેમ કે સવારે ૫ થી ૬ ની વચ્ચે કોઈ જ લોકલ બસ છે નઈ અને...
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S
[email protected]
Jan 21, 2024
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Bus driver miss behavior

Address: Plot no-51 shivnagar near apnanagar gandhidham kutch 370201

Sunderpuri station(gandhidham) ane oslo circle bane jagya e bus traffic line ma j ubhi rakhi nd tarat upadi muki je thi pessenger besi na sakya 2-3 pessenger pachad bike ma jai ne betha bus ma bus na driver dwara gadu bolva ma avi pessenger dwara keva ma avyu ke kem ubhi na rakhi hu pote advocate hova chata gadu api to samanya nagrik ne to a loko avi j rite vat krta hase bus na conductor dwara em keva ma avyu amne koi ke to ame kapi nakhiebr...
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 19, 2024
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Bus jani joine dhiri chalava babat.

Aaj roj 19/01/2024, gandhinagar thi arnej jati busna driver jani joine dhiri chalavta hata.

e passengers bese e pehla j kahi de chhe ke bus dhiri chalshe. avu kehvanu karan khabar padti nathi?
avu agau pan aaj driverbhai jode j banelu chhe. emne aa ange puchhiye to gol gol javab ape chhe. je sambhalta j khabar padi jaay ke proper answer nathi.

aa route ma temne jabarjasti faraj upar besadya hoy evi rite...
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N
namitkmr25
from Pindwara, Rajasthan
Jan 18, 2024
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I have lost my jute luggage

Address: Ahmedabad

Good evening sir,
Hai it's Namit, I have booked my seat no--S-5, S6 & E, my PNR number is[protected], date of Journey is 18.01.2024 at 5 PM from HK travel from Sanghipuram to Ahmedabad.
I have lost my jute luggage bag, as it was containing some of important things, like documents, some baby food and others household items.
So, humbling requesting you sir, kindly arrange my lost luggage is a proper condition as it was...
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N
namitkmr25
from Pindwara, Rajasthan
Jan 18, 2024
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I have lost my luggage

Address: Ahmedabad

Good evening sir,
Hai it's Namit, I have booked my seat no--S-5, S6 & E. My PNR number is[protected], HK travel, date of journey-18.01.2024 at 05:00 PM.
I have lost my jute luggage bag, as it was containing some of important things, like documents, some baby food and others household items.
So, humbling requesting you sir, kindly arrange my lost luggage is a proper condition as it was earlier.
Please help me Sir.br...
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N
nipa Godiwala
Jan 18, 2024
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Bus Ubhi Rakhva babat

Address: 5,Mahalaxmi society , opp bsnl office,surat

સર જીએસઆરટીસી ની સેવાઓ ઘણી સારી છે પરંતુ સુરતથી વાયા કામરેજ જતી બસ માં લોકલ બસ ઘણી ઓછી છે અને તેમાં ઘણી બસ વચ્ચેથી પેસેન્જર લેતી જ નથી પહેલા ગણનારાથી થોડો આગળ બસ ઊભી રાખીને...
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D
Dipak j R
from Ahmedabad, Gujarat
Jan 15, 2024
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No pickup stand or drop stand at indira bridge

I'm waiting for bus at india Bridge today (date 15/01/2024)around at 4:30 to 5:45 pm, that time 3 electric bus and 2 st bus arrived, im raise my hand bus no one stopped, I'm searching stand around but not founded, because no stand or sign bord at indira bridge circle (side of way to kotarpur, naroda) called control room, and gsrtc complain number but no one picked call......
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N
nirmesh1
from Ahmedabad, Gujarat
Jan 12, 2024
Jan 19, 2024
This thread was updated on Jan 19, 2024
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Bus regular na avava babat.

સવિનય સાથે જણાવવાનું કે ગાંધીનગર થી સરખેજ જતી બસો એમના નિયમિત સમય ઉપર આવતી નથી. જયારે આવે છે ત્યારે બધી બસો એકસામટી ઉપર છાપરી આવે છે, જેને લીધે મુસાફરો ના સમય સચવાતા નથી તેમજ...
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Jan 11, 2024
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Bus not hold

અમદાવાદ ઝાલોદ 5.15pm તા 11.01.2024
બસ હલધરવાસ ચોકડી ઊભી રાખેલ નથી
આ બાબતે કાર્યવાહી કરવી...
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V
VISHALSINH JADEJA
Jan 8, 2024
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3 Tickets Refund Not Received

Address: C-4879, AYODHYANAGAR

Respected Sir

Please Find Below detail for ticket cancellation and dear sir kindly do the needful for urgent refund

1:-*GSRTC m-Ticket*ur seat Cancellation confirmed: DOJ:[protected], TripCode:0700MSNNKTEXP51, PNRno :G[protected], SeatNo:11, Amt Refunded:Rs.:147.

2:- *GSRTC m-Ticket*ur seat Cancellation confirmed: DOJ:[protected], TripCode:1831BVNNLYSLP15, PNRno :G[protected], SeatNo:3, Amt Refunded:Rs.:153.br...
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P
Pareshpu1210
from Songadh, Gujarat
Jan 5, 2024
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For local bus

Address: Songadh

Respected sir,

It's our humble request you. Route for surat to songhad. We are so many local bus passholders and daily local bus passengers are travelling in bus number GJ-18-Z-6420 departure time 7:00pm Surat to Songhad is converted in Local to express today, this time it's only local bus. After 6:15 pm. Only two three bus are local at evening time. And so many passengers are local passholders and local bus passengers. And...
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