Haryana Transport Department Complaints & Reviews

1. I boarded the haryana volvo bus from gurgaon bus station on 12 january, 2018 for chandigarh at 12:30 pm
2. I had done online booking for the same.
3. E-ticket reference number-v[protected].
4. Seat number-08
5. Pnr - jan189892
6. Trip id[protected]
7. The bus broke down after it came out of delhi.
8. I had to board a local bus to reach my destination.
9. The bus number is-hr68a8143.
10. Request a refund of the ticket amount which is rs 705
11. Hoping for a quick response and solution.

Dear Sir,

Greeting for the day"

we have purcahsed a bike ( HF Deluxe ) in Aug 2017 & get RC for it in 5th Oct

we have also applied for No. Plate on 10-Oct-2017 for Vehicle No. HR 51 BQ 5365, but we have not received no. plate yet

we have also complain so many time but not get any possitive reply

due to it we are facing so many problem ( like Challan or etc. )

we request you to pls look the matter & do the needful

BR
Ravi Kumar
[protected]
[protected]@gmail.com

Hello sir, today i m travelling through naunaul deepo bus no hr 66 6711. I have so much request to conductor to open the door but he refuse to open that door. There was only a single door open for in or out for passenger. He has misbehave with me. He told that it's my rule i have decided that i m open which door or not i m the owner of that bus. I m a pregnant woman and working women also how can i travel in haryana roadways with that poor services. Kindly take some action.
Deepika gothwal

Dear sir madam,
I manish dhulia was travelling from isbt kashmiri gate to panipat in haryana roadways bus number hr 65 9210 on 23.12.2017 while travelling i have suffered a lot due to rash drivering by driver and when i wanted to get down at panipat on my stoppage i was clearly informed/requested to conductor and driver please i want to get down at iti chowk where i always used to get down but due to their attitude they did not stop the bus whereas there 4 to 5 person included old lady citizen wanted to get down at same place along with me but he had not stop at the place they have dropped me at gohana mod which is far from iti chowk.. When i have asked to driver and conductor why did u do this then they have laughed on me i said me that jao kaam karo apna.. I kindly request you to do needful for me..
Regards
Manish dhulia [protected]

I was travelling in haryana roadways bus no. Hr 57 9432 on 15 dec. 2017
I sit on seat no. 1 then conductor come and say go back to me but i refused him then he start abusing with me and trying to fight i told him that this is not your seat but he did not apply on it driver also supports him then i stood and gave him please take action against it, i have video of this also

This is in context to the haryana roadways bus no. Hr 63 c7881 from jhajjar to chandigarh. At murthal stop the conductor refused to open the door for two girls passenger saying that the bus will not stop anywhere and directly land in ambala crossing all the areas by using flyovers.
As per the rules no haryana roadways bus is allowed to avoid any bus stop by using flyovers.
On reminding the conductor about the same rule, he started misbehaving with the girl passengers and used abusive language that was not at all acceptable and did'nt allowed the girls to board the bus.
This is a kind request to strictly take action against the same.

I have paid haryana tax of vehicle no pb65z6880 on 01.012.17 but transaction has been failed and payment has been deducted of rs. 800 with transaction id igaclwszv4 and receipt is not generated till date so i have made another payment of rs. 800 with transaction id igaclwuot2 on same date which was successful. So you are requested to kindly solve my problem and reverse my payment at the earliest which was failed and till date receipt is not updated on website of haryana transport department. This means transaction is failed and not successful.

Example for your reference

Re: payment made but receipt not generated

Inbox
X

Pspcl

Dec 6 (3 days ago)

To me, pgsupport

Dear customer.

This is with reference to your mail, we have already processed your transaction (Lybk[protected]) to pspcl, further we request you to kindly contact pspcl regarding receipt.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: tuesday, december 05, 2017 17:24
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

Today i have visited to pspcl office in kurali and checked the payment of rs.6559. The related officer have checked the transaction portal of e-payment from 01.12.17

To till date but the said transaction is not shown and credited to there e-payment system. Now kindly see whether the payment is in transit or not.

Regards

Ritu

On tue, dec 5, 2017 at 4:21 pm, pspcl wrote:

Dear customer,

This is with reference to your mail, we have already processed your transaction (Lybk[protected]) to pspcl, further we request you to kindly contact pspcl regarding receipt.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: tuesday, december 05, 2017 10:48
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

Thanks for reply, but i want to know whether the payment is credited or not to customer account no r65ck361274l in name of ritu. It is intimated by you that payment

Is successful if payment is successful then why receipt no is not generated which will be demanded by pspcl for checking the transaction. You are once again requested

To kindly clear whether customer account is credited with the amount of rs.6559 and shows payment in his account.

Regards

Ritu

On mon, dec 4, 2017 at 5:26 pm, pspcl wrote:

Dear customer,

This is with reference to your mail, we request you to kindly contact pspcl.

Regards

Billdesk customer support.

From: pawan goyal [mailto:[protected]@gmail.com]
Sent: monday, december 04, 2017 09:31
To: pspcl
Cc: pgsupport
Subject: re: payment made but receipt not generated

Dear sir,

But till date receipt is not updated on pspcl site. Kindly send me the receipt copy at the earliest.

Regards

Ritu

On sat, dec 2, 2017 at 5:01 pm, pawan goyal wrote:

Dear sir,

But till time receipt is not updated on pspcl site. Kindly send me the receipt copy.

Regards

Ritu

On sat, dec 2, 2017 at 2:34 pm, pspcl wrote:

Dear customer,

This is with reference to your query, please note that the below mentioned payment under the transaction id lybk[protected] for rs. 6559.00 is successful transaction and you can download the receipt from pspcl website. Further we request you to kindly contact pspcl for any clarification.

Refund from merchant

Re: payment made but receipt not generated

Inbox
X

Pgsupport

Dec 6 (3 days ago)

To me

Dear customer,

Thank you for writing to payment gateway support.

This is with reference to your e-mail dated december 05, 2017, regarding payment reversal.

We have checked the records and we have confirmed that the refund for the mentioned payment has been initiated at their end through transaction id: lybk[protected] for rs.6559.00 on 05/12/2017. It will take 5 to 7 working days to credit the amount in your account from date of refund.

We appreciate your patience in the interim.

Warm regards,
Agnela parmar
Payment gateway support
Billdesk

Regards

Pawan goyal

[protected]

My name is pankaj i bouhht online ticket through website for chandigarh on 8th december 2017 the timing was 7:20. Website showed route via jind. I waited near education board till 8:15 and i tried to call on enquiry number [protected]. None picked the call. I tried about 15 times.. I even tried that number on former day but no one picked my number. Then i serched station supervisor number on internet and called him.. He told me that the bus has been gone via rohtak. And told me to come over bus stand and he will provide me other bus from which i can went to rohtak and change further busses till chandigarh. And your supervisor is illiterate. Please recruit literate persons and try to make control. Everyone in haryana feels like he is king and can do whatever want. So please.

Dear Sir/Ma’am
This email is in reference to my booking with Haryana Roadways Volvo service, dated December 3rd, 2017, booking reference number, V[protected].

I would like to bring to your knowledge a horrible experience I had to face because of the incompetence of the roadways services. I boarded the bus from Chandigarh sector 17 bus stand to Delhi at 0915 hours, sadly the bus broke down at Karnal and unlike the other roadway's services, your authorities asked us to go on our own. I was travelling alone with a lot of luggage on me to carry, I was put in a panicky situation. Not just me, but other fellow passengers who had to catch flight and trains subsequently were left stranded in the middle of nowhere.

We book a volvo for its safety, convenience and good service. None of it was available to us. Why do we need to pay a higher amount when atleast we can reach safely in local. The authorities that we talked to over the phone refused to provide us with another bus. Also there was no refund provided. I understand that the bus is a machine and breakdowns can be there but atlas helping 50 odd passengers out to reach their specified destinations on time would have been a sensible thing to do.

None of the passengers could find space in any bus that was going in our directions because it was a Sunday that day and all the buses were already packed. With no other option left I had to book a cab for 2200/-.

This is a very unethical way to handle the situation on the part of the transport authorities. The Karnal bus stand was not very far, if not a Volvo, they could have atlas sent an ordinary bus to drop the passengers to Delhi.

I request you to provide me with a refund of the Volvo ticket booking amount, i.e. 600/- and a suitable refund for the harassment I had to face along with the extra expenditure of 2200/- I had to bare due to your incompetence.

If not, then I would forward this issue to the consumer forum.

Request you to look into this matter and provide me with the refund for the bus tickets and cab expenditure incurred.

Hope to have a sensitive reply from your end.

Regards
Garima Chauhan
[protected]@gmail.com

I have paid haryana tax of vehicle no pb65z6880 on 01.012.17 but transaction has been failed and payment has been deducted of rs. 800 with transaction id igaclwszv4 and so i have made another payment of rs. 800 with transaction id igaclwuot2 which was successful. So you are requested to kindly solve my problem and reverse my payment at the earliest which was failed.

Main ballabgarh se gurgaon daily travel krti hu.. Aur main haryana roadways se bhut pareshan hu...
Subh 6 bje wali bus kbhi time pr ni lgti aur mostly toh non.ac bus lgayi hi ni jati... Kisi se bhi pucho bus kb lgegi hmesha jawab 5 min hota h... Jb tk private bus bhar ni jaati tb tk non.ac bus ni lgayi jati...
Main job se wapas aakar 3 bje bus stand (Gurugram) pahuchti hu... Wha pr ballabgarh se aane wali 5 se 6 bus hotih pr sab jhaajhar hisar rohtak... Jinme se bhadugarh aur jhajhar ki abhi chalyi gyi h... Jb is route pr buses ki need complete hi ni ho rhi toh nyi route pr bus bhajne ki kya jrurat h...
Main hmeaha complaint krti hu pr koi action ni hota...

I bought the ticket for volvo bus starting from sec-17 chandigarh to new delhi on 26/11/2017 from the bus stand. I boarded the bus at 11:00 a. M with bus no. 9969 from sec-17 bus stand. However the bus broke-down near ambala around 12:30 p. M with nowhere to go. After many requests the conductor signed on the ticker for the refund and asked to lodge complaint online also. Pl provide further steps for the initiation of the refund

Pl contact me at : [protected]@gmail.com for any further communication

Hello
Naam deepanshu
Content no [protected]

Hi m nuh se hu m bus ki timeing pta krne gya tha haryana road roadways ki bus haridwar se kitne bje chlti h or rudki kitne bje pahcuh jaegi enquiry wala to meri uper chad gya bola tere ko sbhi stand ke bare me btao maine bola aaram se to bol skte ho wo to pta nhi mujse ladna chahata tha bola tu jata h yha se ya abhi btau tuje ye ase bolte h...

I have the cancelled the ticket on 17 th october 2017, and it has been told to me that refund will come in 10-12 days but now its been 2 months and i didnt got any refund.
I called on this no ([protected]) which is mentioned on email for refund queries but he told me that he has been transfered so just call on this no[protected] and when i called on this no some lady picked up the call and asked me to call on another number i. E ([protected]) and the most shocking thing was this man told me we didnt given any traning that how to refund money.
Is this the haryana roadways service?

My name inderjeet uppal and i stay in bainsi and work in sonipat. Daily i am travelling from haryana roadways bus but day before yesterday i was going home that bus number is hr 69, 9942. Near about 7 pm they dropped us at different route (Village bainsi and dropped us in gugahri) and almost 2.5 km by walk i reached home and they did misbehave
With us. I also tried gm, tm numbers but no one response.
Kindly take the necessary action that i want from upper department.
Regards,
Inderjeet uppal
[protected]

Dear sir

I am daily passenger of sadhaura to ambala. I am working women. But sadhaura to ambala bus service is very bad. There is no bus service, only one bus for ambala to sadhaura. But this bus is very poor service. Last time of bus service is 5:00 clock in evening, but bus not come. Because Bus driver and conductor already going barara at 4:30 clock in evening. When we enquiry for sadhaura bus at bus stand, they say sadhaura bus is going for depot for service. how many time fir going bus service. And not any bus in morning at 8:30 to 9:30 in morning. some buses are come at sahabad to sadhaura but not come in morning, roadways bus services is very bad. Please atleast one bus from sadhaura to ambala at 9:00 clock in morning. please take this matter seriousally.

Thanking you

Dear team,
Regarding haryana roadways staff misbehavior, i have given written complaint in haryana roadways hissar depot bus stand 1st floor office on date 29/09/17, but still i have no response from concern dept.

Details are -
Dairy name - 8911
Complain date - 29th sept-17

For more details scan copy of complain letter attached.

I have renewed my car (Petrol version) (Year of manufacture: 2015) pollution certificate from a pollution checking centre, bharat petroleum, sector 44, gurgaon.

The complete details of centre are as below:
Kashmir pollution checking centre
Hcg filling station, sector - 44,
Gurgaon (Hr.)
Authorized centre code: ggnp0297

My car is bs iv (Year 2015) for which by default is one year pollution certificate.

First, he has taken rs 220/- for renewal of pollution certificate for a year; when i asked to show these charges he could able to show me the same. & instead asked me to get pollution certificate done for rs 80/- but will valid for 3 months only.

So, i have no option and renewed my pollution certificate for a year for rs. 220/-.

Kindly validate the rates, if these are true or if he is overcharging.
& please take immediate corrective / stringent action on dealer, if he is overcharging or cheating the consumer.

Per govt announcement to replace the vedicle number plates with govt approved ind plates, i had submitted the fee on 10th of oct 17 for my four wheeler.

The dealer charged me double the amount rs 791 (451 govt rate) on the name of tatkal delivery & promised to issue the number plate in 3 days.
Since then i've been following up n number of times but the plate is still not issued.

Customer number given the dealer slip is fake and does not exists. Kindly help me asap.

Dealer name : utsav registration plates pvt ltd.

Dear sir /
Mam
I am traveling now in hr 58 a 8822. I was discharged today from balaji action hospital. I am a patient of dengue. My father stood in line for an hour to buy two tickets for samalkha and when he reached at the window. The bus conductor totally denied to give tickets for samalkha and saying that on you can get yamuna nagar tickets. My father explained him politely that he has a patient with him then conductor replied i daily see many more guys like you and do what ever you want to.. While traveling now also one more incident took place with anuj [protected]. Conductor did not open the gate for his friend and his friend was left behind at the isbt. Which could have lead to an accident or a fatality. I would like to appeal to the government for not employing these type of people who do misbehave and play with people's life. Please take a necessary action and please also acknowledge me about it. My phone number is [protected]