| Address: Chandigarh, Punjab, 160071 |
Hello,
This is in reference to my journey in haryana volvo bus from gurgaon to chandigarh dated 21st july @ 23:00 hrs from gurgaon. The bus started late 1hr late owing to issues in the battery of the bus engine. The driver informed passengers to then board the bus even though we hesitated to board the bus as there was issue with the battery of engine. Upon given assurance by the driver, the passengers boarded the bus. However the bus stopped 30 kms away from delhi in the middle of night at 1:00 hrs. This caused us lot of harassment and trouble as we had to find alternative way to get to home. I request you to kindly refund the ticket amount in my account. The booking ticket reference number is v[protected], pnr: jul170894, trip id:[protected]. Hoping for an immediate and quick response.
Regards,
Navpreet
Haryana Transport Department customer support has been notified about the posted complaint.
Jul 22, 2017
Krishan Maan's response To continue our bus again