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Haryana Transport Department Complaints & Reviews

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Updated: Feb 3, 2026
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P
Prabsndy
from Mumbai, Maharashtra
Jul 21, 2016
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Address: Faridabad, Haryana, 121001

Bus no. hr 38 t 6172 (from amritsar, punjab to ballabhgarh, haryana.)


I have travelled in above bus from sector – 6, karnal, haryana at. 1:10 pm on 21st july 2016 for faridabad with my wife (as we both are senior citizens) and i took tickets no. e[protected] val no. 11219855 & 29895551 of rs. 50/- each, a[protected] val no. 33092549 of rs. 25/- and b[protected] val no. 44294619 of rs. 10/-. when bus reached to badarpur border, new delhi, i asked conductor to stop the bus at nhpc chowk or mewla maharajpur metro station, faridabad so that we can step down from bus.
But the conductor and driver denied to stop the bus at any of the two bus stoppage and asked us to down the bus at badarpur border, new delhi while we took tickets upto mewla maharajpur, faridabad. the conductor also issued us joint one ticket instead of two halves tickets. the conductor and driver also used abusive language and said us that if we have to down at our choice’s bus stops then we should use car. i also want your kind attention towards the fact that we are regular passenger from karnal to faridabad and always took bus from the same stop and down to the aforesaid stops every time and from the last 12 years not even a single bus driver or conductor denied for it.
Due to these persons misbehave we have to walk from badarpur border to the toll plaza, faridabad with our luggages as on border no auto or rickshaw ready to cross the border. due to this incident my wife is suffered and i have to take it to doctor immediately as she is heart patient.
Haryana Transport Department customer support has been notified about the posted complaint.
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    titubansal
    Jul 14, 2016
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    Narwana sa patran ka ticket jyada me banana puchana pr ap sand ka istmal karna. Patran new bus adda sa purna adda ka 10rupa or manga. Bus no hr 56 a4136. Name puchana pr bolana ki staff walla mara kya kr langa
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      C
      Chaman yadav
      from Boisar, Maharashtra
      Jul 13, 2016
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      Address: 122101

      Dear sir,

      My self chaman yadav ([protected]) i am regular drive kherki daula (gurgaon) toll tex gurgaon to neemrana, but above bus not stop many time, i go to mostly in hr 73a 8285 bt they not regular stop & today i ask to conducter to stop hare he miswording with me in front of public & i hv the recording,

      Sir
      Pls speak to him for stopping bus at toll tex gurgaon & his behaviour otherwise i will go to cm office for complaint

      Thanks
      Haryana Transport Department customer support has been notified about the posted complaint.
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        B
        Bhardwaj002
        from Delhi, Delhi
        Jun 30, 2016
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        Address: Gurgaon, Haryana, 122414
        Website: haryana roadways

        Sir,
        I am a regular commuter from bilaspur to gurgaon iffco chowk.In the morning your bus drivers do not stop bus at bilaspur chowk. If there is no passenger in the bus the driver do not stop. If there is any passenger, the bus driver stops the bus either 200 meter before or after the point where the passengers keep waiting. The passengers have to run like stray dogs to board the bus. The buses are mainly from rewari depot and narnaul depot. Please take action on such errant drivers. Ask one of your staff to note which bus is not stopped. Your department is not shaan ae haryana but such drivers are shame on haryana and on your department.

        I have sent many emails on [protected]@gmail.com, [protected]@gmail.com and transport. [protected]@gmail.com but have not received any response or any change in driver's routine.

        Please look into the matter and help a lot of passengers like me.

        Also, please find the bus number with date which are not stopped at bilaspur chowk.

        Hr66a2520 15/6/2016
        Hr66a3155 16/6/2016
        Hr66 6707 17/6/2016

        Please find out the errant drivers and penalize them
        Haryana Transport Department customer support has been notified about the posted complaint.
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          L
          lakshey arora
          from Karnal, Haryana
          Jun 25, 2016
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          Address: Karnal, Haryana, 132037
          Website: hartrans.gov.in/enquiry_num.html

          Hi sir/mam

          I am lakshey arora, vpo:kutail, distt:karnal, state:haryana. I have been improperly behaved by haryana roadways conductor of bus number i. E hr 45 b6104. He insulted me in front of public. There are stops 1) namstey chowk 2) devilal chowk.3) 6-7 sector chowk. It is karnal haryana roadways bus. I have very nice experience with haryana roadways. But the conductor behavior was worst. As the bus stops at namstey chowk and i want to get into bus at namstey chowk. He played many pinch there. Get out from the bus. Bus wont stop on next station. He think he is the deputy manager of the haryana roadways. Please look into the matter that none insults any individual for the sake of his amusement.

          Regards
          Lakshey arora
          Email_id:[protected]@gmail.com
          Haryana Transport Department customer support has been notified about the posted complaint.
          Jun 25, 2016
          Updated by lakshey arora
          Hi

          Please avoid my complaint.I don't think this is the correct Bus Number. I think Bus neither of Haryana Roadways Karnal. Incident was of morning time.Please avoid my complaint.I am sorry for this

          Regards
          Lakshey Arora.
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            R
            RITIKA BHOLA
            from Mumbai, Maharashtra
            Jun 20, 2016
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            Address: Chandigarh, Haryana, 133001
            Website: eharyanatickets

            I have booked my seat in volvo bus destined to delhi.. I have done online booking and i have been alloted seat no. 37 having pnr jun 160077.. Below is msg received on confirmation
            Thanksfor choosing hr from chandigarh - delhi pnr:jun160077 tripid[protected] dt.20-jun-2016 14:00 pm seat no. 37 fare rs.545/-

            I have to catch bus from flyover starting from ambala as i was informed by concerned bench desk or helpline centre of volvo...
            As and when bus approached, i showed ticket but despite of giving indicator, driver didn't stop bus due to which my money got blocked and moreover was not able to attend my meeting
            Request you to look into matter and help me and refund my money
            Thanks and regards
            Ritika bhola
            Haryana Transport Department customer support has been notified about the posted complaint.
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              S
              sumit1075
              from Noida, Uttar Pradesh
              Jun 18, 2016
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              Address: Rohtak, Haryana, +91

              The first thing in the morning and evening of you. If I had to do. I have been in the future of the day, and a half hour. If you are looking for a while. The first thing in my life. I will get you a little bit of a few minutes to complete this process is going to be a good day at the end, I am going to be a problem. I have been in the future of the day. This was sent to a friend. I'm going to get to go to bed. The first one to the top right now. I will have to go to bed. I'm not going to get the job, and a lot of the most part of the best way. You are currently no jobs available in all the time, and I am going out of the best. It is a good idea. It also.
              Haryana Transport Department customer support has been notified about the posted complaint.
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                N
                Naveen Saroy
                from Delhi, Delhi
                Jun 15, 2016
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                Respected sir,

                I want to bring your attention on the behavior of bus driver and conductor of panipat depot. Sir i was travelling from delhi to pipli in haryana roadways bus (Panipat depot) on dated 10.06.2016 at 1920 hrs which was going to katra. When i was entered into bus, bus driver come to me and ask me where i want to go and after all he told that there is no stop of this bus. I was shocked to listen his comments and force me to bring down from the bus. I said that almost every bus have stoppage at pipli so why i cannot travel in this bus. He say that "meri marzi". After all that i travel in same bus. It is humble request please take needful action against them so that every person can travel easily in haryana roadways.
                Haryana Transport Department customer support has been notified about the posted complaint.
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                  S
                  sandydeepti
                  from Delhi, Delhi
                  May 7, 2016
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                  Address: Yamuna Nagar, Haryana, 135133
                  Website: CONSUMAR COMPLAINTS

                  Booking date 1st may 2016
                  traveling date 2nd may 2016
                  from yamunanagar to delhi on 05.30 am
                  seat no. 27
                  amount deduction ref. No.-
                  vin/gm haryana /[protected]/0

                  dear sir,
                  i booked the ticket from your website but due to some network problem my seat not confirmed & amount deduct from my account
                  till now i have not received any refund so please refund my amount as soon as possible
                  Haryana Transport Department customer support has been notified about the posted complaint.
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                    S
                    Sumitbahri
                    from Mumbai, Maharashtra
                    Apr 28, 2016
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                    Address: New Delhi, Delhi, 110058
                    Website: hartrans.gov.in/ors

                    I had been complaining & complaining since last month to get refund for two faulty transactions that happened around holi but money is not getting refund yetq, i am done sending chain mails now on the verge of taking legal action. But before that i want ro make lasy attempt. Hoping to get a positive response & refund of mt hard earned money that i spent on these buses. Also i think volovo journeys are overpriced, not worth in terms of the services theu provide as compared to money they charge.
                    Haryana Transport Department customer support has been notified about the posted complaint.
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                      J
                      Jagdish Jangra
                      from Chennai, Tamil Nadu
                      Apr 27, 2016
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                      Address: Hisar, Haryana, 125004

                      Dear Sir / Madam,
                      I have bought ticket for Delhi from Hisar from counter. The HR representative conductor offered me seat No. 28 and write it on back of the ticket. The bus was started and when I reached at my allotted seat 2 ladies with one child already seating there (without seat no. allotments). I asked to vacate the seat but they refused saying that they are travelling from Sirsa to Delhi.
                      I didn’t argued with them and approached to conductor of the Bus. Conductor asked me the ticket no, I said 28 No. He refused to help me in getting my seat because according to him I should have returned the ticket on counter when someone already sitting on seat no. 28. I clarified that that time bus was started & I would have miss the bus if I would DE board the bus.
                      He then said “Jaa n yar, Matha na khraab kar, mere dhore koi seat na h, le le je deve to seat” (Don’t make my head pain, I don’t have seat for you, take the seat if they gave)
                      I travelled standing up to Hansi bus stand. I asked ladies to adjust me on the seat because I don’t want to have arguments. Ladies asked conductor that why he didn’t make them realize to have seat no. if it is mandatory in this rout, conductor said why you are panic, Sit here, why you are making noise, no one will make you stand from that seat.
                      I really want action against the Bus conductor, why they can’t align with seat allotments?, How they can allot 1 seat to 2 passengers? They are not responsible for departmental faults.

                      Bus No. HR39C5504
                      Departed at 1:00 PM on 26th April 2016 from platform No. 5. (Route Sirsa to Delhi).
                      {Ticket no. 682799, 125814 & 267975 of Rs. 100, Rs. 30 & Rs. 5 respectively).
                      Haryana Transport Department customer support has been notified about the posted complaint.
                      Dear Sir/Madam,


                      lagta hai haryana main ldkiyon ki koi respect nhe jinse jalten hain unhe puri trh bardbad or insulted krne ki sochte hain... mai bus tand se bus mai gai mujhe phle he seat mil gai bt conductr sabse last mai ticket le rha tha bus chal rhe the condutor mri seat tk aya maine bola ankl ticket lelo usne suna nhe kai bar awaj lgai but usne ignor kiya fr maine hath lgaya ki ankal ticket dedo paise kafi der se mre hath mai he the... wo conductr khta pani pine do itna ticket check krne wale chdh gaye ..us conductr ne kha ki is ldki ne ticket nhe lliya isse paise lo.. jbki uper ki statement pdhke apko bhe lg gya hoga ki glti kiski hai... mre pas paise km the kuki mai dur job krne jati hun fr chekr ne mri nhe mani or 300 rs liye.. unke jane ke bad maine condutr ko kha ki ankl apne thik nhe kiya...to mujhe cheda or kha 200 rs or de.. tb utrne dunga. jo proof mre chalaan ka tha wo bhe faad diya jiski pic apko send krti hu ... or swariyo ne bhe kuch nhe kha...): kya yhe izzat ldki ki...condutr ka naam rakesh from kot( haryana roadways naraingarh to panchkula bus timing 8.20 aprox at raipur rani)

                      I beg that he should be dismiss from job
                      Your are right haryana roadways m bura haal waise bolne ko hmra desh bhut aage jaa chuka but ladies ko aage jate dekhkr inko jelus feel hoti h ...
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                        R
                        Rajesh Kumar Bharti
                        Apr 19, 2016
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                        Address: Gurgaon, Haryana

                        Dear sir,
                        Today a bus conductor misbehave with me 2nd time. His name is I Don't know, but his attitude is not good for all passangers. city Bus no. -HR-55 4756 (reaching time in Huda City metro station 8:30. So I want to take action against him. I will be oblised to you.
                        Regards
                        Rajesh
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                          so1234ra5v
                          from Mohali, Punjab
                          Mar 29, 2016
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                          Address: Chandigarh, Punjab, 160017

                          I am writing this mail about the inconvenience caused by your transport (Haryana roadways) .Bus came to 17 sec chandigarh fully loaded and without taking any passengers from isbt 17. Prior booking was made nearly 5-6 hrs departure timing was 1:20 am and bus left the 20 mins before the departing time.I was supposed to attend an urgent meeting.

                          I am attaching the ticket as an attachment.Resolve this matter as early as possible.Hoping for a positive response from your side.
                          Haryana Transport Department customer support has been notified about the posted complaint.
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                            Address: Ambala, Haryana, 134003
                            Website: HARYANA ROADWAYS

                            Dear Sir,

                            In view of the above, I want to bring into your kind information about huge corruption due to which Hayana Roadways is facing big loss. In this respect, a written complaint is already files with G.M. Haryana Roadways, Ambala City but efforts are being made for saving the corrupt personals instead of enquire the whole matter & taking the disciplinary action against them.

                            In fact, this is the real scam...
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                            A
                            Ajeya Gupta
                            Mar 10, 2016
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                            Address: New Delhi, Delhi, 110009

                            Hit my car POLO PB08CG 9565 in queue at PANIPAT toll plaza today 1515 hr. Driver was drunk. Then ran away. HR67 something bus no. Toll people didn't cooperated. CCTV can get the number.

                            My pH [protected]
                            Haryana Transport Department customer support has been notified about the posted complaint.
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                              I
                              inderuder
                              from New Delhi, Delhi
                              Feb 26, 2016
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                              Address: Gurgaon, Haryana

                              I am requesting for the refund of 645 INR because of the cancellation of route on date 20/02/2016 of 4.00 am volvo from Gurgaon to Chandigarh..details for the ticket are as follows

                              PNR- FEB160474
                              TripID[protected]
                              Date- 20/02/2016
                              Seat No. 08
                              Fare- 645 INR
                              Name- Inderpreet Singh
                              Haryana Transport Department customer support has been notified about the posted complaint.
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                                M
                                mohit02
                                from Noida, Uttar Pradesh
                                Feb 21, 2016
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                                Please refund my amount as bus was cancelled due to jatt andolan on 20 feb'16.
                                Bus timing: 19:30 from delhi to chandigarh
                                Trip ID:[protected]
                                PNR: FEB166619
                                Amount: Rs 545
                                Haryana Transport Department customer support has been notified about the posted complaint.
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                                  B
                                  Babal Brar
                                  from New Delhi, Delhi
                                  Feb 21, 2016
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                                  SIR
                                  Plz refund 545 rs due to bus route cancledelhi to chandigarh volvo bus.
                                  ticket detail:-
                                  Journey Date & Time : 20­Feb­2016 23:30 PM hrs.
                                  Bus Type: Volvo
                                  Reference: V[protected]
                                  PNR: FEB160454
                                  Trip ID: [protected]
                                  Seat ni :-12
                                  Haryana Transport Department customer support has been notified about the posted complaint.
                                  Refund of e ticket JUN121737
                                  Dear Concern,

                                  Request you to please refund the amount of Rs 535/- of one ticket. Due to Cancle volvo bus route dehli to chandigarh 23:30 PM ON 20/FEB/2016

                                  The details of both the tickets are the mentioned below. The refund is requested for PNR number FEB160454

                                  Trip ID Number :[protected]
                                  Reference Number: A0017215
                                  Volvo Bus : DELHI TO CHANDIGARH
                                  Trip Date :20/02/2016
                                  Seat Number : 12
                                  PNR Nunber FEB160454
                                  Name : Varun Sharma
                                  Refund did not received yet

                                  Detail as follows:

                                  Reference Number: O[protected]

                                  Dear RAHUL

                                  Your request for cancellation of eTicket has been accepted, and

                                  the refund amounting to Rs. 554/- will be transfer in your account within 10-12 days.

                                  The cancelled eTicket details are as under :-

                                  PNR: OCT177787 Trip ID: [protected]

                                  for journey from Baijnath To Delhi Via Palampur, ISBT CHD 17, Karnal

                                  Date & Time of journey: 22-Oct-2017 18:00 PM

                                  Boarding Place: Bus Stand Plateform No.: -

                                  Seat Number: 16

                                  Amount Paid: Rs.620/- (Total Basic Fare: Rs.615/- plus Reservation Charges: Rs.5/-)

                                  Haryana Roadways, Faridabad

                                  Kindly do the needful
                                  Refund of e ticket Due to Cancellation of Service.
                                  Date & Time of journey: 23-Oct-2018 15:00 PM

                                  Dear Concern,

                                  Request you to please refund the amount of Rs 705/- of one ticket. Due to Cancle volvo bus route dehli to chandigarh.
                                  The details of both the tickets are the mentioned below.

                                  Boarding Place: Public Transport Centre, Near Centaur Hotel Plateform No.: Public Transport Centre, Near Centaur Hotel

                                  Seat Number (s): 16

                                  Amount Paid: Rs.705/- (Total Basic Fare: Rs.680/- plus Reservation Charges: Rs.25/-)

                                  PNR: OCT185443 Trip ID:[protected]
                                  I reserved two seats from Hisar to Kurukshetra on 19 October 2020, having travelling date of 20 October 2020 at 10:40 am with trip id [protected]. But there is no bus available from Hisar to Kukurukshetra at the given schedule.Bus for this roite was cancelled .
                                  Kindly cancel my ticket and refund me as soon as possible.Hoping such mistakes will not happen in future. I am hereby sending my ticket reciept.
                                  Regards
                                  Abhishek
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                                    A
                                    aditi kanga
                                    from Chandigarh, Chandigarh
                                    Feb 20, 2016
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                                    Address: 122001
                                    Website: hartrans.gov.in

                                    Sir,
                                    I booked a ticket from gurgaon to chandigarh online.The ticket
                                    details are as follows: from Gurgaon - Chandigarh PNR:FEB166048 TripID
                                    [protected] dt.20-Feb-2016 06:00 AM Seat No. 20 Fare Rs.645/-
                                    But due to strikes in haryana bus service is affected and when i reach
                                    the bus gurgaon bus stand the conductor said, no bus will go to
                                    chandigarh. Its not our fault and why we charged, however there is
                                    strike in haryana. I request you to refund the Rs 645 because its not
                                    the
                                    Regards
                                    Aditi Kanga
                                    Haryana Transport Department customer support has been notified about the posted complaint.
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                                      caprashantarya
                                      from Mumbai, Maharashtra
                                      Dec 24, 2015
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                                      Address: Jhajjar, Haryana, 124103

                                      I am a passenger usually travels from jhajjar to rohtak by haryana roadways buses. From the last few months i have noticed that conductors usually make excuse of not having change. But this is not the fact. Actually the analyse the passenger and then decide to pay or not. It has happened to me for 3 Or 4 Times. But today it crossed all the limits, when i was travelling from jhajjar at 10:30 Am for rohtak. When i demanded the change, he not only abused me but warned me also that go and make complaint to anybody, no one will listen you. After having lots of arguements, he wrote up the balance amount on the back of ticket but refused to pay. Ticket number is178837 And123128. Thi is a type of indirect corruption. I request you to consider the matter at earliest and strict action in this regard. If the authorities fail to resolve the issue, it will force me to move to transport minister and even consumer coUrt
                                      Haryana Transport Department customer support has been notified about the posted complaint.
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