Havells India Complaints & Reviews

It’s not even 2 months i got this product
It’s my 3rd complain
Purifier is leaking and i have no other option than to boil the water and drink in this hot weather
In maharashtra in this lockdown
I am getting insane, do you think 20 / 30 thousand comes from nothing?
I don’t care anyhow
I want somebody in my house to fix this
Why do you make such products which can not even work for 1 year without any kind of mechanical problem
Do your work
Don’t take money just like that
Everybody work hard to make money
I am just so irritated
Make this fine any how right away

Motor sound comes but blade don't rotate for my atta-matic machine

Abnormal sound from washing machine

Sir iam gopala krishna i am sending money to airtel number, recharge this number [protected](airtel) but don't recharge, but amount is transfer please solve my issue and early as possible

Power not receiving by adapter.simply it doesn't start.

Havells Ceiling light installed at my home keeps glowing even after switching of the the circuit. This is with all the 45 lights is it normal or a defect. If normal than why my electiric consumption is high.

I had purchased Havell's mixer grinder on 23.10.2019 from Jai Tulsi Appliances NX, Opp. Ice Wine, Vasai West- 401202 Bill No. 7431. Within 4 days of purchase, we lodged the complaint of faulty chuttney jar small which was replaced after 8 days by company technician. Now again same jar (which was replaced) is not totally working since a month.

I have purchase 6 no ceiling fan of the havells company, each of them creates very borring sounds when they are on.

The remote is of very poor quality. After the warranty period, it started behaving erratically. Power button just puts the fan in 3rd speed and rest of the speed buttons don't work. When you are selling a 5000 rupee fan, ship decent quality remote with it. Don't give poor quality stuff. The fan is unusable without remote. We will throw it away and buy something that's not havell ever again.

I recently bought a new Havells water geyser 5 star. The power supply is ok and the geyser is not working. The red and the green lights are not working and water is not getting hot. The geyser is a new one. recently bought. The other two Havells gysers installed in my house are working fine.

Sir
I've given a complaint against the disfunctioning of the product i bought (Havells velocity rs 1200 c/f) on 12/1/2020 and installed on 5th march 2020 to your trivandrum customer service - request id:[protected]. The scheduled date was 13/03/2020, 15.04pm which was informed from the office. I was waiting the whole day after postponing my schedules and important meetings. They are not giving reply nor attending my calls from 13th evening (I got calls from this number initially [protected]).

If there is any difficulties in providing sevice in time, i would ve given some other time for them, of they inform me the reason.

I hope havells india will take measures to solve this issue.

Thankyou
Sanaulla
[protected]

Purchased lloyd l55u2coka 1860568m00375 139cm 4k smart led tv on 23 feb 2020 from ac gallery talcher odisha. Netflex was not working. After various complaintsii was forced to buy another 65inch uhd smart led tv l65 5u2doka hnfg20l01133 from shree agencies angul odisha. Till now i. E till 14th march 2020 netflix not working on second tv also. Despite talking to mr bhupendra of havells several times n your seniour officer at delhi mr neeraj singh no action has been taken till now. It also important to mention that till now no qualified technician or senior executive has visited or seen the problem. Pathetic state of affairs. Where should i go what should i do.

I am completely fed up from your services what you are providing to customers.
I am chasing from last 3 days for service of my water purifier but till now it not get resolved. While calling to customer care mr. Saju he is saying no senior person is available in office to listen my query. This is last time i had bought any thing from havells, in future i will never going to buy anything from you guys, also i would never recommend to my friends and family to go with your products. This is because of your bad services and customer support.

Also i am going to post this review on social media as today social media has a huge impact on your business and image.

Service request:[protected] feb),[protected] jan 2020).

Registerd no: [protected]

Regards,
Shivam agarwal
[protected]

We have purchased five ceiling fan in july 2019 and suddenly it stops working.. We registered complain several times in call centre but we get msg our person will come but since one week no one is come to attend our query. Received message-

Congrats! Dear nikhil batnakar,
You are now registered as havells/lloyd consumer. Please visit
Consumerconnect. Havells.com to login.

Dear mr. Nikhil batnakar
Your "breakdown" request has been registered with reference number "[protected]".

Kindly assist.

Hello,
Here in my city jodhpur services from the service center are very very poor i had led downlighter in my showroom around 50 lights out of which 6 of them are not working due to non availability of driver of the lights there is always shortage of drivers in service center. Please help me to get at least 6 drivers for my showroom as the lights are not working.

Havells geyser (Instanio) not heating within barely 2 months of its purchase. Despite repeated requests & complaints at both havells as well as croma customer care, there is absolutely no action in last 1 month. We feel cheated & harrassed.
Your product is although expensive as cpmpared to other matket options but the quality & care just sucks. You also sold us 2 yrs extra warranty & not able to provide service in 1st year itself.

How will you convince customers like me from not going to consumer courts & stop buying from you?

Bill # aia[protected] dt. 3/11/2019
From croma, iskon square, sg highway, ahmedabad.

Please refer to my complaint nos[protected] dated 03.02.2020 and[protected] dated 05.02.2020. The latter complaint no. Is the so called escalated complain to resolve the matter quickly!! This is regarding breakdown of my geyser - non heating issue (Model quattro digital 15l).

When i registered a complain with havells india on 3rd feb, 2020 i thought that the complaint would get resolved quickly by professional personnel. But as usual the service engineer who visited my house to inspect the geyser was highly unskilled and unprofessional!! He didn't know what to do about the geyser and returned without apprising us of what had happened or how long it may take for repair. After two days when i called the service engineer he didn't had time to discuss the matter with me. After few hours i again called him and asked what was being done from his side for geyser repair, he had no idea about the problem in my geyser and how and when to repair it. He started telling me that if any part is to be replaced it will be ordered from hyderabad then it will arrive raipur and then to the service centre and it may take more than one month time!! Then i asked him has he ordered any part which is to be replaced. I was shocked by his reply - he said first we'll bring the geyser to service center then try to find out the fault!! When i asked him why didn't he do this in his first visit, he started talking rudely.

Besides being rude the service engineer was not at all concerned about my problem or interested in repairing the product.

This is not the first time that i'm having such experience with havells service centres.in 2017 when my geyser was malfunctioning then i lodged several complaints (Call no. Gl052115 dated 05.12.2017, call no gl221440 dated 25.12.2017 and again via call no gl294129 dated 30.12.2017) which were again attended by highly unskilled and unprofessional personnel who finally damaged my geyser as they didn't know how to open it!!

Again same thing is happening!! I’ve brought this matter to havells india customer care so that they can take disciplinary action against the service engineer and get my geyser repaired within a short time frame.

Dear team havells

I have purchased a standard water heater on 30/01/2020. I registered request for its installation on same day with reference number[protected] and engineer (Vipin kumar-[protected]) was assigned and received the scheduled message but no one came to resolve our issue.

Please lodge my complaint for immediate resolution.

With regards,

Ashu singh

I have been following up with havells since last two months for replacement of side blade of my electric shaver. First they informed me that they could not change that, therefore machine will be replaced.

Since then it’s been one n half month they don’t have machine in the stock.

After my continuous follow up with them they have informed me that machine could not be replaced due to unavailability of product hence will we refund money via cheque.

They have also took my machine in the third week of jan 2020 with the copy of bill. Now the service centre person does not attend calls and the havells closes my complaint after every two three days without resolving it and informing me.

Request you to take the matter on priority and resolve it.

My email is: deepak. Kumar. [protected]@gmail.com
Phone number: [protected].

I have purchased a oil heater on 26/12/2019 but the same is not working properly from day one. I have complained in toll free no so many times but
No one came. Lastly one engineer came on 24/01/2020 but he also said it is not working properly. I requested to the dealer to take the product from me but he also denied. If you dont refund me the full amount immediately i will lodge a complain to consumer forum. Hope you will take necessary...