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Havells India Complaints & Reviews

2.5
Updated: Aug 11, 2025
Complaints 1240
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611
Unresolved
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Havells India reviews & complaints page 29

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G
Gopala krishana
Apr 25, 2020
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Address: Hyderabad

Sir iam peddyreddy gopala krishana havells customer I have a 650 balance, amount is sending to airtel prepide number [protected], but not recharge, amount is debite from havells acount, why these reson please repond me
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    A
    Ana009
    Apr 24, 2020
    Resolved
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    Resolved

    It’s not even 2 months i got this product
    It’s my 3rd complain
    Purifier is leaking and i have no other option than to boil the water and drink in this hot weather
    In maharashtra in this lockdown
    I am getting insane, do you think 20 / 30 thousand comes from nothing?
    I don’t care anyhow
    I want somebody in my house to fix this
    Why do you make such products which can not even work for 1 year without any kind of mechanical problem
    Do your work
    Don’t take money just like that
    Everybody work hard to make money
    I am just so irritated
    Make this fine any how right away
    May 25, 2020
    Complaint marked as Resolved 
    Havells India customer support has been notified about the posted complaint.
    Verified Support
    Apr 24, 2020
    Havells India Customer Care's response
    Dear Sir/Ma'am,

    We're really sorry for the experience you had. Due to the unforeseen circumstances surrounding the Corona Virus, Havells Customer Care Center and field operations are temporarily closed to ensure everyone remains safe and healthy! You can register your complaint and book your service requests through our WhatsApp no. [protected] Alternatively, you can reach out to us at [protected]@havells.com

    Thanks & regards,
    Team Havells
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      S
      Sandeep Sampson
      Apr 22, 2020
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      Address: B 701 Vatsalya Vihar Aundh

      Motor sound comes but blade don't rotate for my atta-matic machine
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        R
        ram kumar kumhar
        Apr 19, 2020
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        Address: NTPC TOWNSHIP, JAMNIPALI

        Abnormal sound from washing machine
        Apr 19, 2020
        Updated by ram kumar kumhar
        abnormal sound from washing machine
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          G
          Gopala krishana
          Apr 20, 2020
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          Address: Secendrabad

          Sir iam gopala krishna i am sending money to airtel number, recharge this number [protected](airtel) but don't recharge, but amount is transfer please solve my issue and early as possible
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            T
            TV subramanyam
            Apr 13, 2020
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            Power not receiving by adapter.simply it doesn't start.
            +1 photos
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              E
              Er. Aftab
              Apr 10, 2020
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              Address: Village Nardhani Raipu, Domana Jammu

              Havells Ceiling light installed at my home keeps glowing even after switching of the the circuit. This is with all the 45 lights is it normal or a defect. If normal than why my electiric consumption is high.
              +1 photos
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                V
                Vijay Mandlik
                Apr 16, 2020
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                I had purchased Havell's mixer grinder on 23.10.2019 from Jai Tulsi Appliances NX, Opp. Ice Wine, Vasai West- 401202 Bill No. 7431. Within 4 days of purchase, we lodged the complaint of faulty chuttney jar small which was replaced after 8 days by company technician. Now again same jar (which was replaced) is not totally working since a month.
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                  A
                  Asim Mula
                  Mar 27, 2020
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                  Address: Vill- Manua. P. O- Sajinagachi. P. S. -Kolaghat. District-pu, Purba Medinipur, West Bengal, 721154

                  I have purchase 6 no ceiling fan of the havells company, each of them creates very borring sounds when they are on.
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                    C
                    Chandra Sekhar chaganti
                    Mar 24, 2020
                    Resolved
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                    Resolved

                    Address: CG#16, Brigade Mountain View Apartments, 570004

                    The remote is of very poor quality. After the warranty period, it started behaving erratically. Power button just puts the fan in 3rd speed and rest of the speed buttons don't work. When you are selling a 5000 rupee fan, ship decent quality remote with it. Don't give poor quality stuff. The fan is unusable without remote. We will throw it away and buy something that's not havell ever again.
                    +1 photos
                    Apr 24, 2020
                    Complaint marked as Resolved 
                    Havells India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 24, 2020
                    Havells India Customer Care's response
                    Dear Sir/Ma'am,

                    We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

                    Thanks & regards,
                    Team Havells
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                      S
                      sanjaymohla
                      from Palampur, Himachal Pradesh
                      Mar 23, 2020
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                      Address: B-201, Stellar MI Legacy Appartments, Sector Zeta One, Greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                      I recently bought a new Havells water geyser 5 star. The power supply is ok and the geyser is not working. The red and the green lights are not working and water is not getting hot. The geyser is a new one. recently bought. The other two Havells gysers installed in my house are working fine.
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                        S
                        Suhail Sanaulla
                        Mar 16, 2020
                        Resolved
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                        Resolved

                        Address: Havells service centre,tc 26/15(90),2nd floor Anna's arcade.spensor junction,MG road Kerala,695001, Thiruvananthapuram, Kerala, 695609

                        Sir
                        I've given a complaint against the disfunctioning of the product i bought (Havells velocity rs 1200 c/f) on 12/1/2020 and installed on 5th march 2020 to your trivandrum customer service - request id:[protected]. The scheduled date was 13/03/2020, 15.04pm which was informed from the office. I was waiting the whole day after postponing my schedules and important meetings. They are not giving reply nor attending my calls from 13th evening (I got calls from this number initially [protected]).

                        If there is any difficulties in providing sevice in time, i would ve given some other time for them, of they inform me the reason.

                        I hope havells india will take measures to solve this issue.

                        Thankyou
                        Sanaulla
                        [protected]
                        Apr 16, 2020
                        Complaint marked as Resolved 
                        Havells India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 16, 2020
                        Havells India Customer Care's response
                        Dear Sir,

                        We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

                        Thanks & Regards
                        Team Havells
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                          M
                          manvendra68
                          Mar 14, 2020
                          Resolved
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                          Resolved

                          Address: JC-30 Jagannath colony, South Balanda, Angul, Odisha, 759116

                          Purchased lloyd l55u2coka 1860568m00375 139cm 4k smart led tv on 23 feb 2020 from ac gallery talcher odisha. Netflex was not working. After various complaintsii was forced to buy another 65inch uhd smart led tv l65 5u2doka hnfg20l01133 from shree agencies angul odisha. Till now i. E till 14th march 2020 netflix not working on second tv also. Despite talking to mr bhupendra of havells several times n your seniour officer at delhi mr neeraj singh no action has been taken till now. It also important to mention that till now no qualified technician or senior executive has visited or seen the problem. Pathetic state of affairs. Where should i go what should i do.
                          Apr 14, 2020
                          Complaint marked as Resolved 
                          Havells India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 14, 2020
                          Havells India Customer Care's response
                          Dear Sir/Ma'am,

                          We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

                          Thanks & regards,
                          Team Havells
                          Geyser is working extremely badly...causing lot of inconvenience...
                          Please do something as soon as possible... the water is not getting heated at all. We opened the geyser till 1 hour but then too it didn't show any result.
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                            A
                            ashivam
                            Feb 27, 2020
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 122001

                            I am completely fed up from your services what you are providing to customers.
                            I am chasing from last 3 days for service of my water purifier but till now it not get resolved. While calling to customer care mr. Saju he is saying no senior person is available in office to listen my query. This is last time i had bought any thing from havells, in future i will never going to buy anything from you guys, also i would never recommend to my friends and family to go with your products. This is because of your bad services and customer support.

                            Also i am going to post this review on social media as today social media has a huge impact on your business and image.

                            Service request:[protected] feb),[protected] jan 2020).

                            Registerd no: [protected]

                            Regards,
                            Shivam agarwal
                            [protected]
                            Mar 29, 2020
                            Complaint marked as Resolved 
                            Havells India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 27, 2020
                            Havells India Customer Care's response
                            Dear Sir/Ma'am,

                            Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

                            Thanks & regards,
                            Team Havells
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                              N
                              Nikhil S Bhatnagar
                              Feb 26, 2020
                              Resolved
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                              Resolved

                              Address: 411060

                              We have purchased five ceiling fan in july 2019 and suddenly it stops working.. We registered complain several times in call centre but we get msg our person will come but since one week no one is come to attend our query. Received message-

                              Congrats! Dear nikhil batnakar,
                              You are now registered as havells/lloyd consumer. Please visit
                              Consumerconnect. Havells.com to login.

                              Dear mr. Nikhil batnakar
                              Your "breakdown" request has been registered with reference number "[protected]".

                              Kindly assist.
                              Mar 28, 2020
                              Complaint marked as Resolved 
                              Havells India customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 26, 2020
                              Havells India Customer Care's response
                              Dear Sir/Ma'am,

                              Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

                              Thanks & regards,
                              Team Havells
                              Verified Support
                              Feb 26, 2020
                              Havells India Customer Care's response
                              Dear Sir/Ma'am,

                              We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

                              Thanks & regards,
                              Team Havells
                              Havell's mixer grinder purchased on 23.10.2019. Once faulty jar is replaced within 4 days of purchase. Again jar is not working.
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                                D
                                Diksha Seema Murjani
                                from Sri Ganganagar, Rajasthan
                                Feb 14, 2020
                                Resolved
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                                Resolved

                                Address: shop no. 5 anand ganga complex, 4th b road sardarpura, Jodhpur, Rajasthan, 342001

                                Hello,
                                Here in my city jodhpur services from the service center are very very poor i had led downlighter in my showroom around 50 lights out of which 6 of them are not working due to non availability of driver of the lights there is always shortage of drivers in service center. Please help me to get at least 6 drivers for my showroom as the lights are not working.
                                Mar 16, 2020
                                Complaint marked as Resolved 
                                Havells India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2020
                                Havells India Customer Care's response
                                Dear Sir/Ma'am,

                                We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

                                Thanks & regards,
                                Team Havells
                                Our Led street light are in faulty condition from last month
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                                  J
                                  Jagjot S
                                  Feb 9, 2020
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                                  Address: Croma, (Iskon square) SG Highway, Ahmedabad, Ahmedabad, Gujarat

                                  Havells geyser (Instanio) not heating within barely 2 months of its purchase. Despite repeated requests & complaints at both havells as well as croma customer care, there is absolutely no action in last 1 month. We feel cheated & harrassed.
                                  Your product is although expensive as cpmpared to other matket options but the quality & care just sucks. You also sold us 2 yrs extra warranty & not able to provide service in 1st year itself.

                                  How will you convince customers like me from not going to consumer courts & stop buying from you?

                                  Bill # aia[protected] dt. 3/11/2019
                                  From croma, iskon square, sg highway, ahmedabad.
                                  Havells India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 10, 2020
                                  Havells India Customer Care's response
                                  Dear Sir / Ma'am,

                                  We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

                                  Thanks & Regards
                                  Team Havells
                                  Feb 10, 2020
                                  Updated by Jagjot S
                                  Recent complaint no.[protected]

                                  Earlier complaint nos:
                                  [protected]
                                  [protected]

                                  Also, one strange things I've noted in only your company case that everytime we call to remind, we're told that earlier complaint is settled & they give you new ref no. WHEREAS, YOUR MECHANIC HAS NEVER VISITED US. Why??

                                  Seems like your customer care exists to satisfy your IT systems (CRM) and your Mechanics & not for the Customers.
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                                    K
                                    K K CHAUDHARY
                                    from Ambikapur, Chhattisgarh
                                    Feb 5, 2020
                                    Resolved
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                                    Resolved

                                    Address: 495450

                                    Please refer to my complaint nos[protected] dated 03.02.2020 and[protected] dated 05.02.2020. The latter complaint no. Is the so called escalated complain to resolve the matter quickly!! This is regarding breakdown of my geyser - non heating issue (Model quattro digital 15l).

                                    When i registered a complain with havells india on 3rd feb, 2020 i thought that the complaint would get resolved quickly by professional personnel. But as usual the service engineer who visited my house to inspect the geyser was highly unskilled and unprofessional!! He didn't know what to do about the geyser and returned without apprising us of what had happened or how long it may take for repair. After two days when i called the service engineer he didn't had time to discuss the matter with me. After few hours i again called him and asked what was being done from his side for geyser repair, he had no idea about the problem in my geyser and how and when to repair it. He started telling me that if any part is to be replaced it will be ordered from hyderabad then it will arrive raipur and then to the service centre and it may take more than one month time!! Then i asked him has he ordered any part which is to be replaced. I was shocked by his reply - he said first we'll bring the geyser to service center then try to find out the fault!! When i asked him why didn't he do this in his first visit, he started talking rudely.

                                    Besides being rude the service engineer was not at all concerned about my problem or interested in repairing the product.

                                    This is not the first time that i'm having such experience with havells service centres.in 2017 when my geyser was malfunctioning then i lodged several complaints (Call no. Gl052115 dated 05.12.2017, call no gl221440 dated 25.12.2017 and again via call no gl294129 dated 30.12.2017) which were again attended by highly unskilled and unprofessional personnel who finally damaged my geyser as they didn't know how to open it!!

                                    Again same thing is happening!! I’ve brought this matter to havells india customer care so that they can take disciplinary action against the service engineer and get my geyser repaired within a short time frame.
                                    Mar 9, 2020
                                    Complaint marked as Resolved 
                                    Havells India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 06, 2020
                                    Havells India Customer Care's response
                                    Dear Sir/Ma'am,

                                    Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

                                    Thanks & regards,
                                    Team Havells
                                    Their was no support on mails from havells team.

                                    [protected] case was logged but no one was visited to check the issue and ticket also not showing in my login. i need the explanation on this one.

                                    all filter parts has to be replaced to my havells MAX
                                    i can't able to raise service request in havells portal
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                                      C
                                      Craftex India
                                      Feb 1, 2020
                                      Resolved
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                                      Resolved

                                      Address: VPO Kablana, Jhajjar, Haryana, 124104

                                      Dear team havells

                                      I have purchased a standard water heater on 30/01/2020. I registered request for its installation on same day with reference number[protected] and engineer (Vipin kumar-[protected]) was assigned and received the scheduled message but no one came to resolve our issue.

                                      Please lodge my complaint for immediate resolution.

                                      With regards,

                                      Ashu singh
                                      Feb 4, 2020
                                      Complaint marked as Resolved 
                                      Water Heater Installed. Thank You Team Havells
                                      Havells India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 01, 2020
                                      Havells India Customer Care's response
                                      Dear Sir/Ma'am,

                                      Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

                                      Thanks & regards,
                                      Team Havells
                                      Feb 04, 2020
                                      Updated by Craftex India
                                      Thank you Team Havells
                                      Verified Support
                                      Feb 06, 2020
                                      Havells India Customer Care's response
                                      Dear Sir/Ma'am,

                                      We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

                                      Thanks & regards,
                                      Team Havells
                                      Good Job
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                                        D
                                        Deepakkr29
                                        Feb 1, 2020
                                        Resolved
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                                        Resolved

                                        Address: Patparganj, 110092

                                        I have been following up with havells since last two months for replacement of side blade of my electric shaver. First they informed me that they could not change that, therefore machine will be replaced.

                                        Since then it’s been one n half month they don’t have machine in the stock.

                                        After my continuous follow up with them they have informed me that machine could not be replaced due to unavailability of product hence will we refund money via cheque.

                                        They have also took my machine in the third week of jan 2020 with the copy of bill. Now the service centre person does not attend calls and the havells closes my complaint after every two three days without resolving it and informing me.

                                        Request you to take the matter on priority and resolve it.

                                        My email is: deepak. Kumar. [protected]@gmail.com
                                        Phone number: [protected].
                                        Feb 7, 2020
                                        Complaint marked as Resolved 
                                        Havells India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 01, 2020
                                        Havells India Customer Care's response
                                        Dear Sir/Ma'am,

                                        We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

                                        Thanks & regards,
                                        Team Havells
                                        Please refer below complaint numbers:
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        Havells India Customer Care's response, Feb 1, 2020
                                        Verified Support
                                        Dear Sir/Ma'am,

                                        Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

                                        Thanks & regards,
                                        Team Havells
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