Havells India Complaints & Reviews

I purchased a Havells water geyser from Innovations Shoppe VISAKHAPATNAM on 22nd of June. Invoice no is FGM5S/1590/19-20 dtd 22/06/19. But no one came for the installation of the same. The task has been assigned to some service engineer named Mr. Shiva Kumar. I m repeatedly asking him to come & install the geyser but failed to connect him. Such a poor response from one of the best reputed companies is unanticipated. Please look after the...

The above subjected was purchased from the hariom retail pvt. Ltd. K-44, lajpat nagar-ii, central market, delhi-110024 on 02.06.2019, it was found that this machine was manufacturing defected as it is leaking from the top back of spinner side. The service engineer visited and checked the problem and report the matter to his seniors, since then, i used to call the customer care and its officials to resolve the issues but they have neither...

Hi team,

I an very disappointed with havells koolaire air cooler which i purchased on 9-june-2019 from the shop “paras enterprise”.
Cooler keeps on leaking the water after every 2 days. I am very unhappy with the product, this is the first time i purchased any havells product and it stamped a very worst experience in my products list.
It’s not even 20 days where the product start giving problems. I will...

We bought a havells gas geyser 6l on december 2018. It worked properly for a month. From then it's not working properly. The flame is not lightning now. I had complained about this 2 months ago and your technician visited but issue not resolved. Technician said that it might have battery problem. Till now we changed batteries around 20 times. But still it's not working properly. Please resolve it as soon as possible....

The gyser has again failed on 3rd jun 2019 but still no replacement is provided
A. First complaint[protected] logged on 3rd jun : no one visited despite multiple follow-up

B. Second complaint[protected] logged on 7th jun, still no one visited to look at the problem

C. The technician finally visited on 13th jun and informed that gyser needs to be replaced. Instead of giving replacement report he...

It is to bring to your notice that i have purchased a lloyd made sem auto washing machine model no. Model no. Lloydm/w lwms78ls from hariom retail pvt. Ltd. K-44, lajpat nagar-ii, central market, delhi-110024 on 02.06.2019 (Copy of the bill attached). Since i purchased this machine, i found there is water leakage from the upper back side of rinse and plastic water pipe is also leakage. I complaint about it with customer care no. [protected]....

Service is pathetic. I raised a complaint on 13-06-19 & 22-06-19 about air cooler is not working. Till now it’s not resolved and when ever i called customer care i got same response that complaint will be resolved very soon.

Till now no assistance from havells. They are looting the consumer and not provide the service which they have committed while giving selling the product.

Please close it as ap...

Refrence no.[protected] compnay has been assigned to arun kumar raikwar he is not receving my calls 2 to 3 days has been gone

Add:- 385 sadhu waswani nagr near sapna sangita indore m. P
Refrence no.[protected]

I have send the invoice copy of 400 mcb to mr. Raikwar

Please short out my problem as soon as possible...

Dear team,

We purchased the Celia 70 on end of March'19 to beat summer heat. Due to poor quality, it's not functioning since mid of May'19. We registered compliant and technician visited after 4 days, they are unable to resolve the issue. Since then there is no update. Keeping the device idle for 15 days, what is the use of purchasing a cooler it it is not seeing the purpose. I need a replacement and immediate solution. Pathetic...

Even After calling many times, My issue is not fixed.Technician is asking GST bills. My shopkeeper has not given gst bills. I have simple bills and warranty cards. Still Technicain is not ready to fix mine issue. Please let me lnow escaltion process. Havells Sucks.!!!

Even customer care is closing ticket without resolving issue. Everytime they are raising new ticket....

As we have registered multiple complaints at havells customer care but no technician has visited to attend the call even same has been escalated to Delhi region service manager Mr.Rakesh but he has even not provide any Resolution since last 7 days.
Below is the complaint number:
[protected]
[protected]
[protected]

Mr.Rakesh simply said to me that we don't have engineer right now to attend my...

I registered a complaint with Havells for the iron bought a month ago.. within a month it stopped working. I even bought 2 irons considering Havells is a reliable company but they really gave me the pathetic experience. I couldn't pickup the engineer's call as I was at work. This engineer assumed that I don't need the service and he closed the complaint. When I called the customer care and showed the dissatisfaction, they didn't bother and...

[Complaint No.[protected]]

Hi,

I have registered a complaint (#[protected] on May 25th regarding faulty mixer grinder, and its been 15 days but there is no resolution yet. I am tired of calling on your customer care, but they hardly provide any help or escalate the issue. All they do is to give the customer bookish replies like we have sent the reminder on your request.

How slow is your...

It's being 5 days now n nobody from havells is visiting to repair the gyeser. Everytime I call them they keep saying they ll send reminder, but nobody comes to repair.
Pathetic service from havells.
They keep telling we can't do anything n ask to call again and again.
Horrible service from havells.
Got SMS that issue ll be addressed by 7th June 2:00 pm.
It's already 8th may, and nobody has come till now...

I have raised the concern Ref[protected] on 2nd June 2019, its been 5 days today and there has been no solution. I spoke to the customer care and they handed over the call to their senior. The senior promised the solution within 24 hrs, the next day and no help. I had to call again, spoke to another senior person, he too promised help in 24 hrs. Now its been 5 working days and i dont have an update.

This has been one of...

Hi,
I had purchased product on 24th dec, 2016 (Bill enclosed). The product has started giving me problem of low heating during last winter itself. Now in summers the heating is average even we keep the thermostat adjustable knob to maximum. I am sure this is related to heating element
The product manual says that the warranty on heating element is 4 years. And when complaint is lodged your service representative is asking for...

I had purchased a HAVELLS -100 AMP 4POLE MCCB on 21/08/2018, which comes with one year replacement warranty.

In February, the MCCB didn't work for which I made complaint to havells customer care. company sent engineer to my location to see the MCCB, he ask me to show the bill of purchase, I show him and gave a photocopy of bill to him. then he assure me that company will replace MCCB in a week.
But the product didn’t...

I have logged request for ac service on 26th may 2019 in customer service with no[protected]. I was told someone will visit and if he does any kind of service/fault is there or fill gas he will take amount as per that also for touching ac visiting charge is there of rs 500.

Case:
Person visited, taken rs 500 by saying someone else will come and do work tom, not possible for me to do. Next day again a person visit...

I purchsed havells two dew fans on 3rd may... After many reminders ;technician came on 9th may... He doesnt install fans perfectly... One remote of fan is also not working from first day of purchase... I hv told him to install properly... He deny to do it... And continued making excuses... Aise nhi hoga aise hoga... At last he said. I cannot do this... I cant help u in this... Mujhse to aise hi hota h... Then he said i ll change remote in...

I have buy havells - Ananta Standard ceiling fan (5 blades with bottom light operated with remote), this fan is not working due to unknown reason and also white cover of bottom light is broken so I want replace this cover also.. I have already complain for this around 14 days ago but not find any response ... My reference number is "[protected]" Shree Sai Electrical But this repair man still not visited my home.. So I am very frustrated...