Havells India Complaints & Reviews

I had bought an exhaust fan from havells. Its motor stopped working and it was under warranty so i contacted havells to fix it. I registered a complaint on 25 th oct. The assigned me a technician who always said he would come in the evening then tomorrow and then stopped picking up my call. I contacted havels customer support but all they said was that they would raise a reminder. It had been almost a week and all i have received is nothing. Really disappointed by the way havells treats its customer and unable to correct such unprofessional behaviour from their servicemen. I am tired of calling customer care several timea. Now the same technician has the gut to also say that he would not repair my fan.in my life time never faced such a bad customer service from any brand..

Hi team,

I have bought one havells fan, it stopped working after few days.
From that particular day to till today i have placed so many calls to customer care and a new reference number has been given to me. None of my request number has been addressed and its been closed without solving the issue.

Few request number are as below.

Dear mr. Singh
Your "breakdown" request has been registered with reference number "[protected]".
Dear mr. Singh
Your "breakdown" request has been registered with reference number "[protected]".
Dear mr. Singh
Your "breakdown" request has been registered with reference number "[protected]".
Dear mr. Singh
Your "breakdown" request has been registered with reference number "[protected]".
Dear singh! Your "breakdown" with reference no. "[protected]" has been assigned to service engineer/asp - "nishant kumar
Please show purchase bill to our engineer to avail warranty services.
Dear mr. Singh
Your"breakdown "request has been registered with reference number"[protected] ".
Dear mr. Singh
Your"breakdown "request has been registered with reference number"[protected] ".
Dear mr. Singh
Your"breakdown "request has been registered with reference number"[protected] ".
Dear mr. Singh
Your"breakdown "request has been registered with reference number"[protected] ".
Dear mr. L singh
Your"breakdown "request has been registered with reference number"[protected] ".

None of the above request has been addressed so far but closed without any reason. It shows your diligence towards customer and how you treat them. I am really cursing the day i have bought this fan.

One fan supplied by the company to kansal radio and electric co rampura phul (Punjab) distt bathinda has supplied one ceiling fan with different color blades
And motor 1400mm of diffrent color. The fan was given to customercare executive mr signesh for replacement. I visited the local centre at bathinda.
It was told that it will be replaced in 1 or 2 days. Then i follwed it and the position is my 20-30 telephone calls for this fan are unattended and we are forced to write to you regarding irresponsible behaviour of local customer care executive at bathinda. The matter two month old. I reuest to help to get the fan back

Kansal radio and electric co
[protected]

Dear sir
I am satish kumar pal in living in greater noida. I am purchase to havells steam iron model sparkle in date 01.11.2017 m/s s. K. Enterprises in greater noida up
My steam iron in under warranty in 2 year. Steam iron bill misplace but warranty card available. So i am call in customer care not repair my steam iron so pls help me.

Thank & regards
Satish kumar pal
C 178 sector p3
Greater noida
Contact no-[protected]

Hair dryer was purchased on 16th may 2019 (Havells compact hair dryer hd3151) but stopped working. Its showed 2 years of warrenty and with 6 months it stopped working. Please check the same. And give a replacement or any solution.

Hair dryer was purchased on 16th may 2019 (Havells compact hair dryer hd3151) blue color with transparent nozzle over it. Bought it on flipkart, but stopped working. Its showed 2 years of warranty and within 6 months it stopped working. Please check the same. And give a replacement or any solution.
This is not acceptable. Havells is a good brand and as heard about its name it shoudl be a reliable brand.

I purchased a ro of havells as i had mentioned from a dealer near me on 27/10/18 and at the time of purchase the tds was 4500 the installation guy told us soon after 15 days it started having lots of problems so we called the service centre and they sent a service boy for the repairing and he told us that the water pressure is very low so we had to change the piping of our house and the after 2 to 3 months of regular service it still had some or the other problems they kept on replacing its parts with new ones and on 7/9/19 we felt that the water is too salty then we called for a service and we asked the boy that why it keeps on happening so he told us that this ro is for low tds not for high and this ro will not work in your area and we asked him that why they hadnt told us earlier so they said that at time of installation your tds must have been low to 2000 we said that we have been living here for almost 10 years and it had never been this low and thus we are very upset and the ro is stiil not working and they are saying that membrane will not be changed due to tds and this is a harrasment and cheating of local people and i am working as a senior nursing officer in aiims and i was not expecting this kind of attitude from havells

Dear sir,

Recently we have purchased the havells fan regulator old type, yesterday midnight some sparks and regulator burnt and we have defused the regulator, this is very poor quality regulator, earlier we have not at all faced with any regulator we are using, by gods grace we are saw the burning and immediately switch offed the connection and stopped main switch also, if it is happened in deep sleep we don't know the consequences,...

Sir maine 04/07/2019 ko 2 havells cieling fan purchase kiye the... Unme se ek fan approx 10 times khrab ho chuka h... Hr bar complain register krvata hun to repair krke chale jate h... Or ye fans abhi 2 year ki guarantee m h... So we just want to replace it... Pr havells ltd. Ki side se hme koi solution nhi mil rha h... Phle bhi fan bhot bar kharab ho chuka h or havells customer service kehti h 24-48 hours m problem resolve ho jayegi... Pr bhot time laga dete h... So please resolve our problem...

Mr. Moin from vadodara mobile no. [protected]. Not visited at our house to attend complain and now saying to re-launch complain. My name mr. Digant chhaya my
"breakdown" request has been registered with reference number "[protected]". My mobile no. [protected]. Whem my complaint is not attended by your service engineer, then why i need to re-register complaints. Pls attend it urgent.

Hello sir
My halves inducation is not working properly. For solution i registered my complaint with reference no[protected]. Service engineer visited & told to handover induction to him with amount 1200 rupees. He told that after few days he will return my induction with maintenance. When we demanded payment slip (For 1200 rupees) he rejected. Today i again call to customer care then i knew that he cancelled my complaint also.
Today again i complaint with reference no
[protected]. If possible please provide me another service engineer outside from kashipur, rudrapur.


Please solve my problem. I m facing problem from last 1 month continue.

Switch c in not at all moving for oscillations but fan is working in all speeds. Therefore it is sticking at one place only. Please do needful and attend at the earliest. Fan switch c as mentioned in your operating instructions for movement one side to another side which is called oscillations, is not at all moving after new purchase. Model 021df5001402, purchased from 3529-ncc gp hq kakinada siddharda nagar nfcl road ph 2365534, bill no 016728 dated 30 aug 2019. Please do repair

I had puchased few ceiling fans from an electric shop situated at sadar bazar gurugram in the month of 03/2019 and installed at j-403, corona optus society, sector 37 c gurugram pin 122001. All fan are in warranty period. Out of which one ceiling fan is making noise when it is running. Please make a suitable arrangement so as to get the disturbance resolved at an ealiest possible. Thank you. Yours sincerely. Gaurav mundeja flat no j-403, corona optus society, sector 37 c gurugram pin 122001.

I had puchased few ceiling fans from an electric shop situated at sadar bazar gurugram in the month of 03/2019 and installed at j-403, corona optus society, sector 37 c gurugram pin 122001. All fan are in warranty period. Out of which one ceiling fan is making noise when it is running. Please make a suitable arrangement so as to get the disturbance resolved at an ealiest possible. Thank you. Yours sincerely. Saurabh mundeja flat no j-403, corona optus society, sector 37 c gurugram pin 122001.

Sir/madam
I had purchased one havells nutrisense 230w juicer in april 2019 and gifted to my daughter on the occasion of her marriage. But after opening the box, it was found broken. The complaint was lodged with service center against complaint no.[protected]. Despite repeated perusal and visits to the service center, my product has neither been replaced nor repaired with the excuse that the related part is not available and further informed that whenever they get faulty piece from the dealer, that part will be replaced whenever available. There is no time limit for the same as informed the service center. Repeated complaint ids are as under:-
[protected]

I hereby request your good self to either replace or repair my product immediately. My contact number is [protected].

Hi,

i have purchased a cooler 3 months back. But, 2 times motor has been damaged.Its really bad quality product.It has been 2 weeks, i am struggling to get it replaced. I called customer care many time and distrubuter s well. They are saying there is no return policy. This is really bad brand, i wont recomment this to anyone. Pthetic customer service

[protected] -Registered number

No action taken on service request id[protected] dated 7th sept.2019 and mr. Raman kumar representative of havell collected the photo copy of the bill at 12.45pm on 9-9-2019. Till date no action is taken. After that we again put service request[protected] on 12th sept.2019 still no action taken. Please do the needful without any further delay otherwise we will put our complaint in the consumer redressal forum and liability for all the expenses will be of the company. We deeply regret your poor service.

Its been more than 2 years I had already lodged the complaint ... regarding sensor issue with ceiling fan .
there has been several changes in the sensor for 2 fans bought from Havell's Dealer in Tilak nagar Kumar Electronics
The technical perosn visiting always has been nice but helpless as he doesn't get the right product from the back end
we had purchased 2 fans with 8 blades with remote control & from day one there has been a problem on sensor not responding
we have been out for a while & busy since last 2 months one of the fan is still not working as its sensor doesn't respond
what is the use of replacing the sensors when it does work beyond 3-4 months
kindly arrange to replace the fans in case you cant provide proper sensors

This is sahil sharma from ranchi, jharkhand.
I wish to raise a complaint against the product havells bt5151c beard trimmer.
I purchased the product on 16.03.2019 from amazon.
The product doesn't take any charging. It doesn't work without adapter. Now it has to be kept in charging mode for normal use.
Such a poor quality is not expected from havells which is a renowned company in the field of electronic devices.
Need a solution as soon as poosible.

Mob: [protected]

Regards.
Sahil sharma

Dear all,
I had purchased lloyd 32 inch led on march 2016 with 5 years warranty (World cup special offer), now my tv display is complaint & contacted the shop owner which one i purchased and they raised complaint one technician came my home & informed me panel should change it will take 3 weeks to replace. It's around two months gone my problem is still solved. Repeated inquiry about this no response from your side & i don't know the present status of my request. It's my experience i am not satisfied your service & behavior. With this kind of experience how can i suggest your brand in future.
Kindly look this issue, otherwise you couldn't resolve this complaint please inform me i want to take other solution because tv display coming more darken.
Regards
Baiju p k
[protected]

My name is yashpal and i purchased a cooler celia 70 in june 2019, now its breakdown on 26th aug and i booked a complained no[protected] on 27th aug i received sms till 29th but no body come to check, then i call on 31th aug again then i come to know my previous complaint has been closed due to i didn't pick phone. I really shocked a gave alternate number also but no calls i received now its 5 days i am still awaiting for my new cooler repair in this hot season. I never expect from hevels services are so bad, this is not 1st time last months also they did like this and come in 6 days for repair water pump. Very very poor services and i never go with hevvels.
Yashpal
[protected]