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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1025

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S
Surana madan
from Chennai, Tamil Nadu
Feb 6, 2018
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Address: Chennai, Tamil Nadu, 600040

Card no. : [protected]
Name : madanlalsurana
Phone : [protected]
Email : [protected]@gmail.com

I request for the reversal of late payment fees and additional charges.
I was charged 6200 rs wrongly in the month of july so i had requested for the reversal of the same. I did not make the payment coz i was wrongly charged for the amount and i was afraid that once i made the payment, this matter would not be resolved. But eventually the matter got resolved in the month of january only after i made the full payment. So atleast now i request you to reverse the late payment fee for 6 monthi. Im being charged late payment fee for the amount which was wrongly debited and which took months to be resolved from your side. I hope i wont he harassed on this matter anymore because im tired of attending calls from your collection department and m tired of calling and asking for reversal of charges. I hope after this email i wont have to write on this anymore. And i was assigned a callback regarding this when i asked to talk to higher authorities. Ref no. Of call back [protected]. And i still havent received any call back which i was supposed to receive last week.
Mar 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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    drswapnil rodge
    from Gurgaon, Haryana
    Feb 6, 2018
    Resolved
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    Address: New Delhi, Delhi, 110018

    Respected sir/mam

    On dated 29th jan 2018, i have book a ticket of journey from nagpur to nizamuddin on dated 04/03/2018 through irctc app. The rs. 4268.85 deducted from my credit card account but didn't get the tickets of above said journey/transaction.

    Kindly refer the enclosed attachments and refund t he amount as soon as possible.

    This is for your information and necessary action.

    Best regards
    Dr. Swapnil rodge
    +3 photos
    Mar 22, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 08, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

    -Bejoy
    HDFC Bank Customer Assistance
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      P
      Prashant Khandekar1
      Feb 6, 2018
      Resolved
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      debit card blocked without informed even it is valid, asking for money for new one

      Address: 411019

      (Incident 06.02.2018) i have visited chinchwad branch, pune where i have hdfc salary account because my debit card blocked by hdfc without informing me in advance. My debit card is valid till 2024. When i had raised query no satisfied answer received. They informed me to get hdfc cancel cheque after showing them govt. Id proof. During second visit they asked me to pay amount 550 for debit card.
      I am using hdfc salary account since...
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      Sujaya Rathi
      from Bengaluru, Karnataka
      Feb 6, 2018
      Resolved
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      Address: 560103

      Money taken from my account without any authorisation from me. This is fraud.

      Hdfc had recently deducted money from my account. Without permission.

      I would like to close the account anyway, but before that they need to return my money.

      Looks like this is their modus operandi. Have seen similar concerns.

      I have been dealing with false credit card transactions since july. Nothing has been resolved.
      Mar 15, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 07, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com for your register e mail ID with your account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

      -Manoj
      HDFC Bank Customer Assistance
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        T
        titupota
        from Kota, Rajasthan
        Feb 6, 2018
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        Address: Sonbhadra, Uttar Pradesh, 324009
        Website: HDFC Bank

        I am a NRE/NRO customer of HDFC Bank, Somehow Suddenly during my trip, I stopped receiving OTP on my ISD number. Customer care support is keep asking for 24-hour OTP test, no resolution. Even Connecting to customer care executive is also very long time process. Totally stuck with all the transactions. If Bank can help me, that would be great.
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Kulsooma
          from Delhi, Delhi
          Feb 6, 2018
          Resolved
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          Address: Gurgaon, Haryana, 122002
          Website: www.hdfcbank.com

          My name is kulsooma ismail. I am complaining about hdfc bank. I was using hdfc credit card 3 years ago i used that card for 3000 rupees and now hdfc had made bill of 23000. Now indigo airline has opened my salary account in hdfc bank and the bank deducted my salary of 2 months which was 11, 495 rupees without informing me and they have holded rest of my salary which is 18, 277 rupees i called them even i visited branch as well but they denied for the help.
          So, kindly help me to resolve this issue.
          Mar 9, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 06, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account details, registered contact details and charges details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          I had applied for FASTag(HFR025802) through HDFC, on 24th i got the message as Wallet ID and Consumer ID created but nothing after that and the toll free# is always busy [protected]

          How long it will take to get the Product
          Apllied for HDFC bank credit card

          Status:- disapproved

          Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

          Can i please know the reason y is it disapproved and how can i sort it out .
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            S
            Soni Singh 8782
            from Hodal, Haryana
            Feb 6, 2018
            Resolved
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            Address: Fatehabad, Haryana, 125120
            Website: WWW.hdfcbank.com

            Dear sir, i visited the bank regarding clarification unauthorized charges in dec. 2017 and closure of saving bank account but mr. Deepak (Bank employee) said i can revert your unauthorized charges next month i:e; jan. 2018. But in jan. 2018 month another unauthorized charges deduct by bank. Today i went to bank regarding this but he did not give me any response and not clear regarding closure of bank account as well as unauthorized charges. So, i am requesting please solve my problem as soon as possible otherwise i have to take legal action.

            Gurjeet singh
            Contact no:- [protected]

            A/c - [protected]
            Branch - chandigarh road, tohana
            Ifsc code - hdfc0001485
            Tehsil - tohana
            District - fatehabad
            State - haryana (India)
            Mar 10, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that our branch official Mr. Akhil Jain has contacted you and addressed your query. For further assistance, you may contact him on [protected]

            -Manoj
            HDFC Bank Customer Assistance
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              A
              Anil a.r
              from Hospet, Karnataka
              Feb 6, 2018
              Resolved
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              Address: Bangalore, Karnataka, 560100
              Website: Paisa bazar

              My credit card was blocked due to non payment in amount.Later I have cleared payment of 32900 so that card got block also it's been locked to my debit card to showing negative balence. So after deducting credit card balence from my salary account. Than my debit card not working. I called customer care to got very rude answers from them.

              Please explain can v get another card .how to get please explain
              Mar 21, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 08, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              we wish to confirm that your credit card ending 0760 is in active status. Kindly clarify whether your query pertains to credit card or Debit card, so that we can assist you accordingly.

              -Manoj
              HDFC Bank Customer Assistance
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                V
                Viresh Gupta
                from Noida, Uttar Pradesh
                Feb 6, 2018
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Hi

                I am a customer of hdfc bank and account no. Is [protected], i have been putting the online ccheque book request since last 3 years and i am not receiving that, bank responds that the address is not proper. Whereas all my cheque books from other banks and current account cheque book has been received yesterday only.

                There is some status set against my account in hdfc database and that has to be cleared, if this is the situation with premium private bank i cannot think of situtation other then this with others. Wopa

                V
                Mar 9, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Jan 29, 2018
                gopiruler's response
                the amount 3100 was designed from my credit card on 27th jan
                Verified Support
                Feb 06, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Please write to [protected]@hdfcbank.com and confirm the date and mode of applying for the cheque book. You may also contact your Personal Banker Ms. Shivani Kaprro on[protected] for assistance.

                -Anay
                HDFC Bank Customer Assistance
                Dear sir,
                Bank has already clear address in my courier but your staff said my address is incomplete and again and again i request your staff but not slove my problem
                So, please contanct me and solve my problem
                Amount was desucted from my credit card without knowing me the was 3100 on 27 th january
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                  S
                  Sayansen
                  from Kolkata, West Bengal
                  Feb 8, 2018
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700156

                  I got a Bill for My credit card for the month of September, the due date of payment was 25th of September. I paid and Cleared all due Billed and un billed amount on the same.
                  I have not used the card since then, However i was astonished to see that they have billed me again for the month of October for late Fine and Finance Charges.
                  I have been getting Regular bills since then as late fine and finance charges. i fail to Understand the reason behind it.
                  I have tried communicating with HDFC but i have not got any response, I have written emails at [protected]@hdfc .com
                  I have other credit cards and Loans and i have never defaulted,
                  Please Help!
                  Mar 21, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 08, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Bejoy
                  HDFC Bank Customer Assistance
                  [protected]S2
                  Status
                  Disapproved
                  I don't know exact reason
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                    N
                    Naresh Vachhani
                    from Surat, Gujarat
                    Feb 6, 2018
                    Resolved
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                    Resolved

                    Address: Rajkot, Gujarat, 360007
                    Website: www.hdfclife.com

                    On 5th september 2017 i got call from hdfc finance (+[protected] for low interest rate loan of amount 10 lac rupees against hdfc classic assure plus 10 years policy that i will purchase. They had all mine information i submitted to hdfc loan department like all personal details, loan detail, cibil records and professional information. So i trusted them as they are calling from hdfc and have my all info.

                    I asked her why i eligible for low interest loan. She told me that as you have good cibil score and after policy purchase we mortgage your policy by changing nominee to hdfc finance. She told me that hdfc finance will give you loan and they will recover money from insurance policy benefits.

                    Then they send me hdfc life agent to my home for documents and cheque collect for two policis. They told me to agree all term and conditions of policy as these are formalities to complete policy. So i signed documents and also responded phone call of confirmation.

                    Now they are not responding to my call at all. Although i have recording of all calls thy made. Here are my policy details.

                    Policy number = amount
                    19599004 = 41, 800/-
                    19697741 = 20, 900/-

                    Here are the contact numbers from where they are calling me. From google forum search looks like they are from smc insurance delhi based company.

                    Harshita sharma
                    +91 [protected]
                    +91 [protected]
                    +91 [protected]
                    +[protected]
                    [protected]@gmail.com

                    Nitin mehta
                    +91 [protected]

                    Currently my hdfc home loan of 15 lac is going on (Pan ahppv*c) and it's not possible for me to pay 62700/year for next 9 years. I don't a want and never wanted any kind of insurance policy. I am from middle class family and i completed my degree by taking education loan. I am not interested in policy. I want to cancel these policies and want my money back. As a customer i have a very good relationship with all hdfc services i used till now.

                    Hope this time also i will get same help from your end.

                    Thanks in advance.
                    Mar 12, 2018
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 07, 2018
                    HDFC Life Customer Care's response
                    Hi, please note that the customers concern has bee registered by us under the Sr. No. as 1-[protected]. Further, the details would be investigated and accordingly, the reply shall be sent by us on it.
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                      S
                      Saju T Abraham
                      from Mumbai, Maharashtra
                      Feb 6, 2018
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                      I had applied for hdfc fastag online by paying an amount rs. 300 and i received a pdf form for signature by email on 13.12.2017. I submitted the scanned copy of the form (Hfr016621) duly signed. I received the fastag by courier but did not receive any login details so i was unable to login. I tried over the customer care number but could not reach anytime.

                      Again, i applied for the same by paying an amount rs. 300 on 23.01.2018. Submitted the form (Hfr026653) duly signed. Till date there is no response from your side or even i did not get the tag.

                      What shall i do? Can you please solve this problem.
                      Either i can use the old fastag card (But you please provide login details) or you send me a new fastag with login details.

                      Thanks & regards,
                      Saju t abraham
                      Feb 15, 2018
                      Updated by Saju T Abraham
                      Finally, I got connected to fastag customer care number. Received lot of promises but till date, nothing worked out.
                      Why HDFC team is not responding.?
                      I regret that my salary account is in HDFC bank.
                      Dear Customer,

                      Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                      -Manoj HDFC Bank Customer Assistance
                      Saju T Abraham's [Complaint's author] reply, Feb 7, 2018
                      I have already emailed to the said address and awaiting the response.
                      Saju T Abraham's [Complaint's author] reply, Feb 9, 2018
                      Dear Mr. Manoj,

                      Can you take action on my complaint?
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                        P
                        plroakti
                        from Jamnagar, Gujarat
                        Feb 6, 2018
                        Resolved
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                        Resolved

                        This is the msg that i ah e received from hdfc side for two time and my account balance went below 500. What is this i am not able to understand it please explain and do the needful.

                        Thank you for using debit card ending 7730 for rs.4896.00 in noida at paytm1293914 on[protected]:19:02:37 avl bal: rs.5107.57

                        Customer id 39134819
                        Prateek shrivastava
                        +1 photos
                        Mar 9, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 30, 2018
                        V S Shetty's response
                        Dear Sir/ madam

                        As I have forgot my Hdfc credit card pin number. So because of this I couldn't so any transaction. Card details have been given. I request you that kindly send me a ATM pin of my Hdfc credit card to my registers mobile number as early as possible.

                        Thanking you

                        With regards,
                        Vishwanath shetty
                        [protected]
                        Verified Support
                        Feb 06, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        This is SMS alert sent to you for using your debit card with Paytm vendor. You may check with Paytm to know the details of transaction

                        -Bejoy
                        HDFC Bank Customer Assistance
                        I lost my hdfc food card on[protected]. I lost my card along with purse in my journey.I already applied for a new food card today[protected].

                        Please help me get my money back, lost card details are
                        card number: [protected].

                        My mail: bhavya.[protected]@tcs.com
                        Dear Team
                        Collection agency of Indore named Shahaj Infotech executive is using valguar language & misbehaving at home...
                        I am submitting complain in CSP office also please look the matter...

                        My credit card payment due date is 8 th of Feb & i will pay all dues before 5 th Feb...

                        Regards
                        Amit Upadhyay
                        [protected]
                        Dear Sir,
                        I have forgot my Credit card pin. So kindly send me pin number to my registerd mobile number.

                        Thanking You,

                        With Regards,
                        Vishwanath Jarappa Shetty
                        [protected]
                        Hi,

                        I have lost my HDFC food card. the card detail is [protected]. Can you please transfer the existing balance to my new card. I have applied for a new card as well.

                        my mail id: kokila.[protected]@tcs.com
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                          S
                          sheetalnd1978
                          from Pune, Maharashtra
                          Feb 5, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411043
                          Website: www.hdfcbank.com

                          Sharad rathod from hdfc branch sahakar nagar pune as to apply for a regalia, infact on my behalf applied the card from my laptop promising that its a free life time card. Now i have been charged with 2950 as the fees while i have not even used the card even once, when reached to this person he has directed me to customer care and has shown not responsiblity towards any of this apart from this this person has midirected me earlier during the inventments in funds where he has sold the wrong product like ulip while being informed multiple times that we wish not to invest in the same. Request to help on this as this has not only become a mental harrasment i have been following now with call center and got a response that we cannot do anything on this. Please help and suggest how i can logde a legal complaint and solve this

                          Name : sheetal devdas
                          Pune : hdcf customer
                          Complaint number : [protected]
                          +1 photos
                          Mar 17, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 29, 2018
                          Vandan Jain's response
                          Help to clear matter
                          Verified Support
                          Feb 07, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                          -Manoj
                          HDFC Customer Assistance
                          My credit card ending with xxxxxxx4926 is now invalided and I am not yet received any card . my address change form also submitted. we cannot able to contact or talk with customer care department. please arrange to provide a provision to talk with your representative through phone.
                          I have given ACH mandate for INR 40567 towards my home loan account[protected] with HDFC Ltd at Kukatpally branch. Whereas ACH debit mandate presented to my HDFC bank account for 81134. Please look into it on priority.
                          Thanks and regards
                          Saravanan
                          I haven't take any policy but money had been deducted from my credit card. I have complaint regarding this in bank many times but always ignored..
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                            S
                            from Mumbai, Maharashtra
                            Feb 5, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            I have communicated the hdfc bank for pl
                            At rate of interest of 10.99 amount 5 lakh
                            But after sining bank give the 11.50% of disbursed 2.94 lakh. I have not satisfied with the hdfc bank so please stop the payment. I am going for fir under section 420.
                            Dear sir, loan application of sachinkumar dubey of personal loan, los no. 54261236 is disbursed for loan amt 294000 tenor 60 emi 6465. Rgds-hdfc bank ltd t&c apply
                            Mar 21, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 07, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our sales manager Mr. Rajesh Gupta has contacted you and explained you regarding the rate of interest and loan amount disbursed as per your eligibility. For further assistance or cancellation you may contact him on [protected] / [protected].

                            Manoj
                            HDFC Bank Customer Assistance
                            Hi,

                            I am a TCS associate and I have lost my hdfc food card having amount of Rs586 .
                            My food card no is - 4213XXXXXXXX3302
                            Could you please guide me how to block food card and issue new card with the same amount .

                            Email ID - [protected]@gmail.com

                            Waiting for your response.

                            Thank You
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                              dushyant2589
                              from Mumbai, Maharashtra
                              Feb 5, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 401107

                              Hdfc bank charged me inr 708 for having a debit card which is absurd as i have misplaced the card for over 2 years now. Also, i've not been charged this fees in the past so not sure why this time. Because the bank decided to charge this fees my lic direct debit bounced as there were not sufficient funds in my account causing me a lot of inconvenience. To top it all hdfc charged me another 500 bucks because my lic bounced which wasn't my fault as the balance was less because the bank charged me incorrect fees.
                              Mar 15, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 07, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that our official Mr. Shailesh Walendra contacted you through e-mail and informed you the reason for the charge. You may write back to the e-mail for clarifications.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                Rahul Pachpore
                                from Mumbai, Maharashtra
                                Feb 5, 2018
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 421301

                                Sir,

                                I rahul m pachpore have my saving a/c in hdfc bank since 10 years, having customer id 27103418 & am your preferred customer, i had a applied
                                For opening of current a/c in my home branch in the month of dec 17 and had given a cheque of rs 50, 000/- which was transferred in your dummy account. But till today my current account has still not yet opened. And none of your bank staff & bank manager are communicating with me. I have called up the branch they say it is still in process. Does it take two months for opening current a/c. I have provided all the necessary & required documents. I am very un happy with this kind of bank services & keen on closing all my bank a/c and shifting to another bank.

                                Kindly do the needful
                                Regards
                                Rahul pachpore
                                Mobile no [protected]
                                Mar 10, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 06, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that our official contacted you and informed you the process to be followed. You may contact Mr. Amit Agre on [protected] for clarifications.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                I am using my HDFC credit card since 2 years they didn't process the jumbo loan
                                And also putting more tax no good service
                                My name is Vikas Mene & wallet id is [protected], I have applied a/c & wallet closer request before 2 months ago via online & phone but till today no action was taken.
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                                  B
                                  bhanumodi
                                  from Mumbai, Maharashtra
                                  Feb 5, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110085

                                  HDFC Life —

                                  I got call from Ridhima Sharma .This person introduce himself from HDFC Life Insurance company. She told me about interest free loan against HDFC Policy plan.She gives me full information about it and convinced me fully on it.
                                  By several follow up with these people They convinced me to get 10 times of loan of insurance value at 0% interest for ten years. IE-if i will paid 40000 Then HDFC will give Rs 400000 for 10 years with 0% interest and benefit of insurance policy will go to HDFC life.
                                  first it sounds good to ear and any one will attract to it. I also attract with it and I take this policy but after 15 days no single person will do work on it

                                  HDFC company sell their poilcies with giving wrong information to public from their workers. HDFC also doing fraud with peoples
                                  Mar 10, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 07, 2018
                                  HDFC Life Customer Care's response
                                  Hi, please write your issues to us at [protected]@hdfclife.com from the registered Id to have the case investigated and to share our response on it accordingly.
                                  written and sended to u
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                                    G
                                    Gt Chelvan
                                    from Chennai, Tamil Nadu
                                    Feb 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600087

                                    I had a hdfc credit card, i have been debited for the amazon account, without my consent and i asked hdfc bank, they said only option to stop the amazon transfer you have to block the credit card, i did so by blocking the old card, but for my surprise, i have got a new message in my mobile that, you have new credit card bill is due for payment. How can i pay card due without even receiving the card?

                                    This one is more than the cheating and leads to mental frustration and hdfc bank has to pay a huge compensation for this.
                                    Mar 11, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, Card No. charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      A
                                      ajaybansal987
                                      from Delhi, Delhi
                                      Feb 5, 2018
                                      Resolved
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                                      Address: 110070
                                      Website: www.hdfcbank.com

                                      Dear Team,

                                      I am having account with hdfc VASANT KUNJ Delhi branch. Without my knowledge, they have created an demat and trading account along with saving account. Now they have charging 885 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution and told me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my account money to other bank if this issue is not getting solved.

                                      Regards
                                      ajay bansal
                                      [protected]
                                      cust id[protected]
                                      +1 photos
                                      Mar 9, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 06, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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