HDFC Bank Complaints & Reviews

I have an active account with hdfc bank and a credit card maped on that account recently i had a transaction on amazon and it got cancelled by the amazon and i received an sms saying that your transaction for hdfc bank credit card ending 5938 rupees 20216 has been reversed / credited to your account but i haven't got it credited on my card amount it is not reflecting on my account please help my mobile[protected] registered with the credit card and[protected] registered with the bank thanks hope you will solve my problem soon

It is been more than 2 months,

No response from hdfc fastag and hdfc customer support, they always keep on asking time to resolve this.

What if i need to pay my credit card due, will the bank accept if i am delayed by 2 months without interest.

Fastag customer service never picks the call as well.

In simple words
Unethical
Immoral
Useless service from hdfc bank

Bhaskar reddy, had purchased a hdfc life sanchay policy no. 18952212 last year in the month of jan’17. I feel really cheated for this and would have not expected this type of wrong selling to customer.
Summary.
• the adviser did not properly establish my attitude to risk.
• the adviser said the policy would definitely be far better than the existing crest policy and didn’t explain that the amount i would get back would be zero in the first year and if i wish to discontinue for any reason.
• the adviser didn't fully explain the drawbacks and risk or how these would affect the returns on my policy.
I look forward to your reply and a resolution to my problem. I will wait before seeking third-party assistance or approaching irda to lodge a complaint against the agent and company. Please contact me at the below address or by phone.
Sincerely,
Bhaskar reddy

My registered mobile number with bank is [protected]. I got a new credit card on 6 feb 18. Rupees 900 deducted for hegic shield. I had used icici credit card in past but they call first and ask for credit card protection plan. Hdfc bank is deducting money without asking customer. A new customer get a shock after such deduction by bank. I called to customer care and they gave me the number of hdfc ergo customer care. Why should i call hdfc ergo. Highly disappointing behaviour by hdfc.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 2480 without my concern on date:5/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number - 759808
Name :- subhasri m
Mobile no.[protected]
Credit card number ending :- 2480

Hdfc home loan account[protected].

I have availed home loan from hdfc bank @ 10.05% interest in 2013.in 2016 i converted the same to floating interest. Bank initially changed interest rates from 10.05% to 9.25% (March 2017). After this change bank has not revised the interest rates charged. Now i am still charged interest rate of 9.25% as against 8.3% for new customers.

No response from bank on complaint.

Best regards,

Chaitanya

Card no. : [protected]
Name : madanlalsurana
Phone : [protected]
Email : [protected]@gmail.com

I request for the reversal of late payment fees and additional charges.
I was charged 6200 rs wrongly in the month of july so i had requested for the reversal of the same. I did not make the payment coz i was wrongly charged for the amount and i was afraid that once i made the payment, this matter would not be resolved. But eventually the matter got resolved in the month of january only after i made the full payment. So atleast now i request you to reverse the late payment fee for 6 monthi. Im being charged late payment fee for the amount which was wrongly debited and which took months to be resolved from your side. I hope i wont he harassed on this matter anymore because im tired of attending calls from your collection department and m tired of calling and asking for reversal of charges. I hope after this email i wont have to write on this anymore. And i was assigned a callback regarding this when i asked to talk to higher authorities. Ref no. Of call back [protected]. And i still havent received any call back which i was supposed to receive last week.

Respected sir/mam

On dated 29th jan 2018, i have book a ticket of journey from nagpur to nizamuddin on dated 04/03/2018 through irctc app. The rs. 4268.85 deducted from my credit card account but didn't get the tickets of above said journey/transaction.

Kindly refer the enclosed attachments and refund t he amount as soon as possible.

This is for your information and necessary action.

Best regards
Dr. Swapnil rodge

(Incident 06.02.2018) i have visited chinchwad branch, pune where i have hdfc salary account because my debit card blocked by hdfc without informing me in advance. My debit card is valid till 2024. When i had raised query no satisfied answer received. They informed me to get hdfc cancel cheque after showing them govt. Id proof. During second visit they asked me to pay amount 550 for debit card.
I am using hdfc salary account since...

Money taken from my account without any authorisation from me. This is fraud.

Hdfc had recently deducted money from my account. Without permission.

I would like to close the account anyway, but before that they need to return my money.

Looks like this is their modus operandi. Have seen similar concerns.

I have been dealing with false credit card transactions since july. Nothing has been resolved.

I am a NRE/NRO customer of HDFC Bank, Somehow Suddenly during my trip, I stopped receiving OTP on my ISD number. Customer care support is keep asking for 24-hour OTP test, no resolution. Even Connecting to customer care executive is also very long time process. Totally stuck with all the transactions. If Bank can help me, that would be great.

My name is kulsooma ismail. I am complaining about hdfc bank. I was using hdfc credit card 3 years ago i used that card for 3000 rupees and now hdfc had made bill of 23000. Now indigo airline has opened my salary account in hdfc bank and the bank deducted my salary of 2 months which was 11, 495 rupees without informing me and they have holded rest of my salary which is 18, 277 rupees i called them even i visited branch as well but they denied for the help.
So, kindly help me to resolve this issue.

Dear sir, i visited the bank regarding clarification unauthorized charges in dec. 2017 and closure of saving bank account but mr. Deepak (Bank employee) said i can revert your unauthorized charges next month i:e; jan. 2018. But in jan. 2018 month another unauthorized charges deduct by bank. Today i went to bank regarding this but he did not give me any response and not clear regarding closure of bank account as well as unauthorized charges. So, i am requesting please solve my problem as soon as possible otherwise i have to take legal action.

Gurjeet singh
Contact no:- [protected]

A/c - [protected]
Branch - chandigarh road, tohana
Ifsc code - hdfc0001485
Tehsil - tohana
District - fatehabad
State - haryana (India)

My credit card was blocked due to non payment in amount.Later I have cleared payment of 32900 so that card got block also it's been locked to my debit card to showing negative balence. So after deducting credit card balence from my salary account. Than my debit card not working. I called customer care to got very rude answers from them.

Please explain can v get another card .how to get please explain

Hi

I am a customer of hdfc bank and account no. Is [protected], i have been putting the online ccheque book request since last 3 years and i am not receiving that, bank responds that the address is not proper. Whereas all my cheque books from other banks and current account cheque book has been received yesterday only.

There is some status set against my account in hdfc database and that has to be cleared, if this is the situation with premium private bank i cannot think of situtation other then this with others. Wopa

V

I got a Bill for My credit card for the month of September, the due date of payment was 25th of September. I paid and Cleared all due Billed and un billed amount on the same.
I have not used the card since then, However i was astonished to see that they have billed me again for the month of October for late Fine and Finance Charges.
I have been getting Regular bills since then as late fine and finance charges. i fail to Understand the reason behind it.
I have tried communicating with HDFC but i have not got any response, I have written emails at [protected]@hdfc .com
I have other credit cards and Loans and i have never defaulted,
Please Help!

On 5th september 2017 i got call from hdfc finance (+[protected] for low interest rate loan of amount 10 lac rupees against hdfc classic assure plus 10 years policy that i will purchase. They had all mine information i submitted to hdfc loan department like all personal details, loan detail, cibil records and professional information. So i trusted them as they are calling from hdfc and have my all info.

I asked her why i eligible for low interest loan. She told me that as you have good cibil score and after policy purchase we mortgage your policy by changing nominee to hdfc finance. She told me that hdfc finance will give you loan and they will recover money from insurance policy benefits.

Then they send me hdfc life agent to my home for documents and cheque collect for two policis. They told me to agree all term and conditions of policy as these are formalities to complete policy. So i signed documents and also responded phone call of confirmation.

Now they are not responding to my call at all. Although i have recording of all calls thy made. Here are my policy details.

Policy number = amount
19599004 = 41, 800/-
19697741 = 20, 900/-

Here are the contact numbers from where they are calling me. From google forum search looks like they are from smc insurance delhi based company.

Harshita sharma
+91 [protected]
+91 [protected]
+91 [protected]
+[protected]
[protected]@gmail.com

Nitin mehta
+91 [protected]

Currently my hdfc home loan of 15 lac is going on (Pan ahppv*c) and it's not possible for me to pay 62700/year for next 9 years. I don't a want and never wanted any kind of insurance policy. I am from middle class family and i completed my degree by taking education loan. I am not interested in policy. I want to cancel these policies and want my money back. As a customer i have a very good relationship with all hdfc services i used till now.

Hope this time also i will get same help from your end.

Thanks in advance.

I had applied for hdfc fastag online by paying an amount rs. 300 and i received a pdf form for signature by email on 13.12.2017. I submitted the scanned copy of the form (Hfr016621) duly signed. I received the fastag by courier but did not receive any login details so i was unable to login. I tried over the customer care number but could not reach anytime.

Again, i applied for the same by paying an amount rs. 300 on 23.01.2018. Submitted the form (Hfr026653) duly signed. Till date there is no response from your side or even i did not get the tag.

What shall i do? Can you please solve this problem.
Either i can use the old fastag card (But you please provide login details) or you send me a new fastag with login details.

Thanks & regards,
Saju t abraham

This is the msg that i ah e received from hdfc side for two time and my account balance went below 500. What is this i am not able to understand it please explain and do the needful.

Thank you for using debit card ending 7730 for rs.4896.00 in noida at paytm1293914 on[protected]:19:02:37 avl bal: rs.5107.57

Customer id 39134819
Prateek shrivastava

Sharad rathod from hdfc branch sahakar nagar pune as to apply for a regalia, infact on my behalf applied the card from my laptop promising that its a free life time card. Now i have been charged with 2950 as the fees while i have not even used the card even once, when reached to this person he has directed me to customer care and has shown not responsiblity towards any of this apart from this this person has midirected me earlier during the inventments in funds where he has sold the wrong product like ulip while being informed multiple times that we wish not to invest in the same. Request to help on this as this has not only become a mental harrasment i have been following now with call center and got a response that we cannot do anything on this. Please help and suggest how i can logde a legal complaint and solve this

Name : sheetal devdas
Pune : hdcf customer
Complaint number : [protected]