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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1026

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I
Imthiyaz Ahamed
from Chennai, Tamil Nadu
Feb 8, 2018
Resolved
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Resolved

Address: 560043

Dear Sir/Madam,
Subject : Your Credit Card application reference no. [protected]S2
Thank you for your interest in HDFC Bank Credit Card.

We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

This was the mail i got. I wonder other bank had approved with same document and got good credit limit. My cibil score is 876 and even from hdfc i got 125000 pre approved loan for consumers product. I dont know in what basis they rejected my loan. Its really annoying after long process they rejected my application. No reply still now regarding why my application was rejected.
Mar 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 12 working days.The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer Assistance
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    K
    kishore saikia
    Feb 8, 2018
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    Address: 784125

    Credit card no - [protected]
    Name - kishore saikia
    Mobile no - [protected]
    Mail - saikia. [protected]@gmail.com

    I have given written request letter for close my credit card.

    I also send credit card closure form to the mentioned address in credit card.

    The letter has received on 29th january/2018.

    But till now i cannot receive any confirmation about the closing of credit card.

    I have talked with customer service executive asking this matter. But they have told that confirmation message will be send shortly.

    Please help me by sending confirmation message against closure of credit card.

    Kindly help me regarding the matter.
    HDFC Bank customer support has been notified about the posted complaint.
    Feb 03, 2018
    [email protected]'s response
    Please close this credit card
    Hi,

    Spay [protected] BSNLPRE TLTP[protected] rupyis deducted.

    Please check and let me know why it is deducted without asking me..

    Attached photo of transaction.

    Registered mobile number :[protected]

    Regards
    Richard Francis
    I want to close this credit card as i am not using it much.
    I am HDFC account holder On 08-Feb 2018 at 21:35. I went ICICI Atm and withdraw cash 1900 but not received from ATM although amount deducted from my account.Kindly reverse my amount in priority
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      Y
      yatharth nayyar
      from New Delhi, Delhi
      Feb 8, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110032

      On 7th feb 2018 i did an imps transfer of rs. 1, 500/- from my hdfc saving account to boi. The amount has been debited but not credited to the beneficiary account. Its been more than 24 hrs and still the amount is nowhere to be traced.in the hdfc application for mobile banking the status of the transaction shows as processor down. I would request the bank to look into this matter and resolve this issue.

      Hdfc being such a reputed bank comitting these types of silly mistakes is highly unacceptable.

      Please resolve the issue.
      Mar 11, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 08, 2018
      HDFC Bank Customer Care's response
      Hi Yatharth, ,

      I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Sir, I have mailed the details sought by the Bank.

      Kindly look into the matter as it has been 48 Hours and the amount is no where to be traced.
      Hdfc deduct 598 Rs unauthorised behalf of credit card payment even when I am not using any card of hdfc rt now

      I called customer care but they refused to say we can't do anything regarding this thing
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        S
        Sheikh Naveed
        from Bengaluru, Karnataka
        Feb 8, 2018
        Resolved
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        Resolved

        Address: Bangalore, Karnataka
        Website: HDFC credit card blocked

        My credit card block, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. Am paying minimum due everymonth plss unblock my card it's occurring my saving account this is very helpful.

        I am giving my details

        Sheikh naveed
        Cell [[protected]]
        Card no [protected]

        Thanking you
        Mar 20, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Feb 08, 2018
        Updated by Sheikh Naveed
        My credit card block last month, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. This is very helpful

        I am giving my details

        sheikh naveed
        Cell [[protected]]
        Card no [protected]

        Thanking you
        Verified Support
        Feb 08, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your Card Number, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        My personal loan 44091562 has been closed and I was told to contact [protected] to claim the refund. However nobody is able to help me with my refund request as they say they are not the right department. Every time I call the personal loan department, every agent gives me the same number to call. Completely useless and pathetic service
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          P
          Purushottam Janardan Timande
          from Neral, Maharashtra
          Feb 8, 2018
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          Website: [email protected]

          I had already closed this policy ([protected]) why are you deduct from my a/c emi and installment. Please give me back my all money as soon as possible. Your company staff member who was lady dissuasion with me two or three days and she told me at first you check the policy and after your conformation you can active this policy. But with any discussion your company start this policy. And i am not satisfied with company's dissigion
          Please give me back my all-money.
          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
          Plz stop my HDFC ERGO general insurance... Now I am not interested in this
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            J
            Jagjeetbhullar29
            from Maur, Punjab
            Feb 8, 2018
            Resolved
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            Resolved

            Address: Moga, Punjab, 142042

            I paid my personal loan second emi through hdfc bill desk of loan a/c no. 53208045 of rs 9797,, with transaction reference no lsbi[protected],

            But my paid emi not update in my loan account,,
            So please update my emi in my loan account,,
            And secondly my emi delay due to ecs mandate problem of bank,
            But no one take care on this matter,
            Please solve this also
            Mar 11, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 08, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please write to [protected]@hdfcbank.com from your registered e-mail ID and confirm the below details: 1) Loan Account number 2) Mode of EMI payment 3) Contact number 4) Issue faced with the ECS mandate application 5) City that you belong to.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              Sidds9
              from Hyderabad, Telangana
              Feb 8, 2018
              Resolved
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              Resolved

              I declined for oneassist membership while applying for credit card but still it asked for the membership. I got an sms for the same on 1-feb and asked me to send an sms to stop the membership. I messaged right away "stop oa" to [protected] and got a reply that the membership will not be activated. But, today i. E. 8th feb i'm getting a message in the morning saying "welcome to oneassist" and my credit card is being charged 1399.
              Aug 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              I am Nagaraju Gubbala, I opened a salary account in older company, i resigned there. Now I am not doing any job, but the hdfc bank account charging negative balance as -33000rs in savings, -31000rs in current. How it is possible to charge such huge negative amount without intimation. I cant pay that amount.
              Dear Sidds9,

              Greetings from OneAssist..!

              We deeply regret for the inconvenience caused to you & appreciate your patience.

              We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

              Should you require any further assistance, please reach us at[protected].

              Regards,

              Brijesh

              Team OneAssist.
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                S
                sureshede
                from Galiakot, Rajasthan
                Feb 7, 2018
                Resolved
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                Resolved

                Dear hbl team,

                I am an ex-employee of hbl global pvt ltd. Your bank. I have been relieved from services in june -2011to november-2012.
                I have not applied for my pf since my experience letter salary pay slips.
                I am in lot of troubles and need of now. So please kindly find my details below and send me experience letter and pay slips formalities and guide me through process for applying my pf.

                Name : ede suresh
                Empty id : s40036
                Email id : eday. [protected]@gmail.com
                Designation: relationship officer
                Department : merchant services (Edc)
                Location : vijayawada
                Tenure :[protected]November)
                Mar 13, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                -Bejoy
                HDFC Bank Customer Assistance
                Feb 08, 2018
                Updated by sureshede
                Employee code :S40036
                Supervisor name: Rajesh.p
                Location : Vijayawada

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                  A
                  ADESH WAMAN
                  from Pune, Maharashtra
                  Feb 7, 2018
                  Resolved
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                  Resolved

                  Hi sir i am adesh ashok waman my register number is [protected]
                  sir i had transfer 3335 from payzapp to my sbi account on date 4 feb 2018 at 8.57 am and transaction display is successful and payzapp debited 3413 with tax and gst but this amount is not credited in my sbi account .this transaction id is[protected]kW22tR8 from this transaction id you will see the transaction details and help me
                  Mar 23, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 13, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We would like to inform you that the IMPS Account Transfer done on 04-Feb-2018 of Rs.3413.70/- failed. However, the refund has been credited to the your PayZapp wallet on 08-Feb-2018 and same amount was utilized for further transactions. For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

                  Natasha,
                  HDFC Bank Customer Assistance
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                    D
                    Dharmendra Singh Solanki
                    from Delhi, Delhi
                    Feb 7, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110076

                    Respected sir,

                    I`m account holder dharmender singh my accounts no: is [protected] for hdfc bank my accounts fraud transaction on 6 feb 2018 time 00:47:30 am im surprised for morning show in my mobile msg debited amounts is 4847 rs and show in transaction gurgaon at goibibo1218858 without any otp hdfc bank so please help me

                    Regards,
                    Dharmender singh
                    [protected]
                    Mar 12, 2018
                    Complaint marked as Resolved 
                    Dharmender singh [email protected] mobile no: 8010820263
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 07, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have already received your email and matter is under investigation. Our team will get back to you within 7 working days post completion of the investigation.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Mar 12, 2018
                    Updated by Dharmendra Singh Solanki
                    what are doing men, so many time of one month,
                    I am not credit card holder, even though debited 1180/- for charges. they are big theives.
                    Last month also debited 236/- txn charges.
                    Respected Ma`am/ sir,

                    i`m waiting for response on your side, but not satisfactory response on hdfc bank
                    Respected Ma`am/ sir,

                    i`m waiting for response on your side, but not satisfactory response on hdfc bank
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                      R
                      Report
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                      Address: New Delhi, Delhi, 110027

                      I bought an Apple Ipad on 6th Jan 2018 from Croma Rajouri Garden on Invoice # SLA[protected], at the time of disbursal the HDFC advisor told me that there is 0% ROI on the loan and the amount of 33, 915.00 will be deducted in 6 equal EMI's of 5652.5, but when I receive a message from HDFC bank to maintain the monthly EMI balance in account, I am shocked to see the amount is changed from 5952.5 and I receive the message of ROI is 1.5%, I have raised this and I am not getting any support from HDFC employee & Croma Store Manager. Croma Salesman, Store Manager & Salesman are agreeing to the fact that they earlier told me about no Interest will be charged but they are not doing anything to resolve the issue.Details of HDFC employee and Croma Manager is mentioned below -
                      HDFC employee name - Anoop
                      Contact no. - [protected]
                      Employee id - P23389

                      Croma Assistant Manager Name - Vicky Singh
                      Contact no. - [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Shubhpar817
                        from Nagpur, Maharashtra
                        Feb 7, 2018
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                        Address: Nagpur, Maharashtra, 440002

                        Dear HDFC Bank,
                        I received my New Credit card (FREDOM CREDIT CARD)of HDFC Bank.
                        But After Some days the amount of 900/- has deducted from my account.
                        and i'm Not satisfied with that.
                        It's a request you that please refund me that amount. i'll be very thankful to you.
                        HDFC is the great service provider and i admire for that.
                        Please inform me for further.

                        Thanks & regards
                        Shubham D. Pardikar
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Dipika Rungta
                          from Tral, Jammu and Kashmir
                          Feb 7, 2018
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                          Hello HDFC,

                          Can you please let me know what process do you follow to resolve your client's complaint? I complained about the One Assist McFee last month that I do not want this membership. However, now, again some SMARTEMI, LOAN CANCL,[protected] fee of 1399.00 has been deducted from my account without my consent. I am really frustrated. I am not going to recommend your credit card to any of my friends or colleagues.

                          Refund my money now.

                          Dipika
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            Krishnan Priyadarshi
                            from Mumbai, Maharashtra
                            Feb 7, 2018
                            Resolved
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                            Resolved

                            hdfc failed imps fund transfer ref no: 803714332407

                            Address: Kolkata, West Bengal, 700088
                            Website: www.hdfcbank.com

                            I was transferring some funds from my HDFC savings account to SBI savings account through IMPS ref no:[protected].
                            Amount was debited but i got an sms: "fund transfer decliend due to technical issue at the benificiary bank end".
                            Transaction status is showing as: Host (CBS) Offline/Issuer node offline.
                            Its been more than 24hrs since this happend and i have not received any refund yet.
                            When i will be getting my...
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                            R
                            RajuBethelu
                            from Bengaluru, Karnataka
                            Feb 7, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560037
                            Website: www.hdfc.com

                            Hello,

                            I created fd in hdfc online, they didn't provided tax benefit document after co-ordination and requesting 10 times 'hbl=[protected]' and
                            Banc[protected]

                            Even i've visited nearest hdfc branches one guided me in wrong path, second not even ready to help.

                            Please take an action and resolve problem

                            *please never go for fd with hdfc

                            Regards
                            Raju bethelu
                            [protected]
                            Mar 15, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 07, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                            Manoj
                            HDFC Bank Customer Assistance
                            Hello Manoj,

                            This is FEB 2018. I booked this FD in AUG-2017.

                            Do you think this much time will take to resolve the problem?

                            even after having face to face meet with a Bank people, if they gave a invalid document in Sep, is it responsible thing?
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                              U
                              UmamaheshwarBhat
                              from Mangalore, Karnataka
                              Feb 7, 2018
                              Resolved
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                              Resolved

                              Address: 581334

                              I had salary account with hdfc. As i am not receiving the salary since last two years, it was converted to sb account and now i have a negative balance of 5000. I need to close this account. I reached the local branch in honavar to close the account. But was insisted to visit the home branch where i hold the account at bengaluru. I cannot go to bengaluru also i will not pay any penalty. Please help me to close my account.
                              Mar 15, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 07, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer

                              We can help with that. Please write to [protected]@hdfcbank.com with your Account No., Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Manoj
                              HDFC Customer Assistance
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                                S
                                Sopemla Shingnaisui
                                from Bengaluru, Karnataka
                                Feb 7, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 561203

                                I'm writing this complaint regarding my personal loan i submitted all my documents and everything which the executive asked for and i got the reference number and messages stating it's approved and verification was also done and on the principal approval i was informed from my friend that it is rejected reason 0 cibil score and upon checkin my score i found out that my score is above 700 and when i contact the executive about my issue he asked me to wait for one day as he will notify me further also, he said that he'll ask the department to re check my score again and that he'll send mail regarding my issue to the department so i waited and its been days he's neither receiving my calls neither calling me back and what rage me most was he contacting my friend instead of me about my loan rejection so unprofessional he could have just address the issue, if the loan is rejected or whatever it is i'm to be informed neither any third party also no status on the loan it's so unprofessional i was told that it'll take 3 working days for my loan to get approved and sanction but it's been more than a week and nothing is done very upset with the service
                                Mar 10, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 07, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please share your Loan Application No. with your contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                Anay,
                                HDFC Customer Service Assistance.
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                                  G
                                  Gajanan Khare
                                  from Pune, Maharashtra
                                  Feb 7, 2018
                                  Resolved
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                                  Resolved

                                  Hi,

                                  I have got my rfid and customer id.

                                  I tried to register for first time but otp is not getting generated.
                                  So i can not top the account and i need the same asap.

                                  Tried almost 10 times in 2 days.

                                  Also tried cc, it was busy/unreachable most of the time.
                                  Luckily i could connect today but executive did not have promising eta for it, she said till evening it may resolve. Few customers are getting otps now but looks like that is not true.

                                  Please help me out asap.

                                  Thanks,
                                  Gsk
                                  Feb 7, 2018
                                  Complaint marked as Resolved 
                                  I have emailed suggested id and its resolved. This email id is not present on the papers present in the kit provided. Thanks for the help.
                                  Dear Customer,

                                  Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    vishwadeep1986
                                    from Bengaluru, Karnataka
                                    Feb 7, 2018
                                    Resolved
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                                    Resolved

                                    wrong amount charged for lounge access on credit card

                                    Address: 560066

                                    My name is vishwadeep singh, my contact number is [protected] and my email id is [protected]@gmail.com and i am a credit card holder of hdfc bank, i am holding regalia first credit card (4639 # # 8764) on which i got a priority pass, at the time of issuance of this card i was informed that you have an airport lounge access offer on this priority pass and you will not be charged any fees on this for any domestic and international travel. Accordingly...
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                                    A
                                    Arshdeep singh Gill
                                    from Amritsar, Punjab
                                    Feb 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: Tarn Taran, Punjab, 143401

                                    I have an active account with hdfc bank and a credit card maped on that account. Recently i had a transaction online at amazon.in and it got cancelled by the amazon and i received an sms saying that your transaction for hdfc bank credit card ending 5938 rupees 20216 has been reversed / credited to your account but i haven't got it credited on my card amount it is not reflecting on my account please help
                                    Mar 22, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 08, 2018
                                    HDFC Bank Customer Care's response
                                    Hi Arshdeep,

                                    We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                    -Manoj
                                    HDFC Bank Customer Assistance
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