HDFC Bank Complaints & Reviews

Hdfc ltd. Is not at all transparent in their online system although they boast of online consumer portal. The principal outstanding is never visible. They refuse to accept prepayments in the last days of the month. Even if a cheque is deposited during the last 1-2 days prior to month end, it is not accounted for and customer is not given credit. The home loan executives misguide and misrepresent the facts and force the customers availing housing loan to take insurance policies that too term plans etc which are very high in cost for the customer. Hdfc ltd. Is not at all customer friendly. They are not accepting prepayments online in the last days of the month is never shown on their website nor there is any such mention in the loan documents. They do not even accept prepayments of loan online in this digital world. The customer is forced to visit their branch to hand over the cheque and then also it is their prerogative to accept it or not.

I was applied for hdfc credit card i have sended the business declaration form along with address proof via courier dtdc awe no - z50038102 but while tracking am getting the response given below.

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
[protected]s2
Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

Kindly look into it asap

Awaiting for your response

Application reference number - [protected]n1

Thank you

Dear sir,

I did one transaction in hdfc bank credit card before i swap i called customer care for emi facility they conform me you could do emi after swap they are not convert my amount in emi and i called again customer care they told there is no offer for emi and misguide me i have doing continue paid minimum due but still no reply and i have stop the minimum due because of no reply of bank side now they are charged continue and i paid 33000 rs charges against 65000 swap still i m reday to pay but request to reduce my some charges but no one is giving reply and deduct fund from my bank account kindly do the needful for me and plz provide me salutation i am ready to pay

I have submitted my fastag application (Vide ref no. Hfr035179) on 23.02.2018 ; i have not received the fastag till date. It has been more than 7 working days; the customer care number is always busy. I managed to reach them once and they gave a wrong courier tracking detail.
After that i have been trying to reach the customer care. But it is always busy.
Kindly solve my issue.

Date of deduction - 04/03/2018 sunday 9:30 am
I parvinder kaur hdfc bank holder, the amount of 24900/- has been deducted from my account on 04/03/2018 sunday at 9:30 am without any information to me.
Resolution - please refund the amount of 24900/-.

On 04-mar-2018, at 2:50 pm, apple wrote:

Apple
Tax invoice
Apple id - [protected]@yahoo.com
Billed to
Visa... 6857
Parvinder kori
Mva
Mva
Mva
Burhanpur, mp 450331
Ind total
₹ 24, 900
Invoice date
04 mar 2018 sequence no.
[protected]
Order id
Mlx159l34w document no.
[protected]
Mac app store type purchased from price
Final cut pro final cut pro
Apple
Write a review | report a problem app mac ₹ 24, 900
Inclusive of igst at 18%
Igst charged at 18% ₹ 3, 798
Total ₹ 24, 900
Get help with subscriptions and purchases. Visit apple support.

Learn how to manage your password preferences for itunes, ibooks and app store purchases.

Service accounting code: 00440153.

Place of supply: mp

Apple
Apple id summary • terms of sale • privacy policy
Copyright © 2018 apple distribution international
All rights reserved
Hollyhill industrial estate, hollyhill, cork, ireland. Gstin registration number - 9917irl29001osk.
Authorised signatory:
Pauline crinion

Thank you.

On 23-jan-18, hdfc credit card levied charges for an unauthorized transaction with the title 'one assist mfee' on 1399 inr. When i searched regarding the said charges then i realized that both hdfc and oneassist have been carrying out such activity on innocent users for more than a year.
Hdfc bank's helpline is not helpful as the phone never gets picked up. Similarly, the complaint redressal system never sends back any response.

I do not want the said subscription, and want a complete refund of the charges along with any frivolous penalty levied in this regard.

My credit card no. [protected] (Diners club) was closed in april 2016. We had paid all the pending amount. I have reciepts with me. There was no communication from hdfc credit card section for further 1 year and my card was seen blocked, so we thought card has been closed. Now after 1 year of latency we got a call from ur executive regarding a pending amount of 5200 rupees. We never got any massage (Either on text or e mail) regarding that from your side for that entire year. Now when i asked them about the statement they said that cant be given. They asked me to send my email to some manager mahesh babu, who eventually said we cant provide you the statement. Sir, i have an existing loan of 25 lakhs from hdfc ltd and i still hold a citibank, yesbank premier
Cards and we dont have a single late payment. What irks me more is your executive says she will spoil my cbill score.

I tried to withdraw 1700rs using hdfc debit card from kotak mahindra atm on 06/02/18. But only 1200rs cash was dispensed. I received a message that 1700rs is debited.
"rs.1700.00 was withdrawn using your hdfc bank card ending xxxx on[protected]:17:55:33 at +corp no93 btm lyout 1. Avl bal: rs.38697.13"
I registered an online complaint same day. I didnot opt for transaction receipt, hence i do not have the atm transaction id.
I received a message next day from hdfc stating:
"we acknowledge your complaint reference id 1499953 for cash withdrawl done on 06/02/2018 for rs. 1700.00, disputed amount rs.200".

Clearly the disputed amount is 500rs. I have escalated it multiple times however no action has been taken. The hdfc complaint tracker doesnot work either. I get email from hdfc whenever i escalate saying that their executes will contact me withing 2 working days but no one calls or responds.
The reference number is 'hbl=[protected]'

Hi,
I am disappointed, saddened and angry while writing this mail to hdfc. Firstly, after a month and a half long battle to get my loan (Auto loan refinance) approved, i got the required loan amount. And secondly, i would like to mention the pathetic customer care service your executives offer to customers like me.
Your customer care executive, avantika singh (Contact no: [protected], [protected], [protected]), mentally harassed me to the core while getting the loan proceedings. She is one of the most irresponsible, confused and lost customer care executives i have across while availing services from any organisation. I had called her several times to acknowledge the status of my loan but she didn’t bother to tell me the exact status. She would say “i’ll get back to you on the same with-in an hour”, but i got no response from her. She also didn’t received my calls when i rang to check on it.
After avantika’s such behaviour, i demanded her many times to return my documents which had given for the documentation process. But, she kept on saying processing in being done and we’ll get back to you in one day. She kept on giving me dates and i waited. Eventually, i got the desired sum when my job was done.
I didn’t had any exact information regarding my loan until another executive mr. Rakesh upadhyay, relationship manager, retail assets - used car loans (Rakesh. [protected]@hdfcbank.com) had called me. He shared the actual status about the same and also told me that the loan amount can only be transferred to me until and unless i get a bank account open with the hdfc.
I didn’t wanted to open this account because i won’t be able to maintain this account with rs 10000 balance in the long run. If would have known this fact in the initial stage, i would have definetly cancelled this loan then and there. This is really painful to share that if i was in sound financial state, i wouldn’t have applied for this loan and how can i main the minimum amount in the bank account after three months.
Also, i would like to inform you that i also got a loan approved by bajaj finserve, but as i had committed to go with hdfc because i have my auto loan (Al no.:[protected] running with hdfc, so i backed out from bajaj finserve.
Meanwhile, avantika kept on telling me that your loan processing will complete in couple of days time and again.
Now, as my loan amount has been transferred in the bank account, to my utmost surprise, i haven’t received any details regarding my loan.
Thus, i demand a strict action against such cc executives who behave like fraudulent and spoil the goodwill of the bank in the market. Being a loyal customer of hdfc, i feel exploited.
Thanks
Regards
Dheeraj mishra

[protected]

I tried to buy a phone online where debit card emi is possible, but at the time of making payments through online in Amazon there is a error msg reflecting "Mobile num is not registered, I am getting all the updates with this no. Only and I have registered the same num in bank, kindly do needful

My application is disapproved? I apply for c card my address is qtrs no 586 b railway colony gandhidham.in my adhar card my address is qtrs no 435b railway colony gandhidham. Due to better accommodation railway provide me new qtrs. I mentioned new address in my application. On 27/02/18 address verification done andi reply the representative of hdfc bank for my address. So kindly verifying my address against my application

I got a new fastag with my new car post which i have also recharged the fastag however now when i am travelling to mumbai from pune my fastag does not work at any toll and all the toll it shows expired. I have been trying to call the customer care number since saturday however the toll free number is never available and the other number for roadside assistance doesnt know which number is available to reach there customer service and to my amazement the representative gave me the number for icici fastag

Dear sir/madam,..

I was paying my emi regularly since last 4 years, my hdfc personnel loan a/c no :25087209. Due to i lost my job in oct 17 i am not paid emi for jan and feb 17 (2emi), currently i am jobless due to recession in telecom industry. I have new born child and don't have money for treatment.

I have requested hdfc bank to settle the account, i am ready to pay my outstanding amount in this month. But they denied. Due to survival issue in mumbai, so i am sifted at my native place... I am arranging the amount. Collection branch and people (Mr. Satish jadhav - [protected]) are harassing me even i committed to pay but to give me concession on this. I requested kanjurmarg branch for issue settlement letter, but the denied hot helping anymore. Current my outstanding 71752 out of that 7000 i have paid in ambernath hdfc branch. So now my outstanding is 64752.

Kindly help me on this

Thanks & regards
Dipak jadhav

As per the offer details (5% cashback on transactions of 35k and above, max cashback 4k), i and my cousin made 2 separate transactions at tanishq, both amounting to more than 80k each from different hdfc cards. Dated 22nd sept 2017.

I have not received the cashback till now.

I called the customer care and but they have no idea about this offer.

This is totally unexpectable behavior and i am thinking of closing my hdfc credit card.

As per the offer details (5% cashback, max 4k), i and my cousin made 2 separate transactions at tanishq, both amounting to more than 80k each from different hdfc cards. Dated 22nd sept 2017.

I have still not received the cashback till now.

I called the customer care and but they have not idea about this offer.

This is totally unexpectable behavior and i am thinking of closing my hdfc credit card.

I was due in my credit card payment for 2months and now my savings account balance is on hold and i am unable to use my money. I dnt know why they would block all my money atleast half of it should be left so that i can survive for my daily expenses. Now i dnt have any money to eat ir to survive. Very bad service on cx care and online banking. Please help me
Please contact me on [protected] as soon as possible

I am using hdfc credit card. Amount has been debited from my credit card ending with number 3319 without notifying me. I don't require this plan. Cancel this plan and refund the amount that was debited from my account. This has been happening for two consecutive years. I need this to be rectified as soon as possible. Without notifying the customers this should not be done.

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

Name: lachiyam. S
Credit card number : [protected]
Pan - akbpl0726b

Hello there

I received sms from hdfc bank 1 march 2018 that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: kamlesh shinde
One assist relationship no: 1770158
Hdfc credit card no. Xxxx0456
Mobile no: [protected]
Email : kamalptm. [protected]@gmail.com

I am complaining about downgrading
I have a current a/c no [protected] in the of aijaz arts branch canacona south goa
I have given to request to branch for downgrading the account from 40000 avg. Balance to 10000 avg balance in the month of january 22/2018 but the same has still not done,
I have visited the branch 7 time in a month,
They does not listen to me
I think no one is bothered about the customer.
Please do the needfull on priority basis
Mob no [protected]