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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1028

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K
kswaraich78
from Delhi, Delhi
Feb 3, 2018
Resolved
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Resolved

Address: Chandigarh, Punjab

Respected sir
I want to inform you that today in th evening i got a message from hdfc bank and message is this (Rs.1899.05 was spent on ur hdfcbank credit card ending 4475 on[protected]:17:49:56 at libertyshoes70792. Avl bal - rs.207560.95, curr o/s - rs.17439.05). Sir i dont have such credit card ending with 4475 and i am not aware of this credit card. Somebody using this card unauthorisedly
Kindly do needful.
Regards
Kuldip singh
[protected]
+1 photos
Mar 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

we observe that you seek clarification with regard to sms received at your end. We request you to share the sms with header and footer along the number to which you have received the sms to enable us to review and assist you accordingly. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance
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    G
    Gabriel La'bard
    from Delhi, Delhi
    Feb 3, 2018
    Resolved
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    Resolved

    Address: East Khasi Hills, Meghalaya, 793001

    Hi, my client transferred money from his wells & fargo account to my hdfc savings account about two weeks now but i haven't received the money yet. My client has enquired about it and they said that it has been sent from their end and that it i should have received by now. I tried finding a number to speak with an hdfc representative but it's hard to get one. Please kindly help me.

    Thank you

    Bruce.
    Mar 6, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      R
      RAO@1986
      from Adoni, Andhra Pradesh
      Feb 3, 2018
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      Address: Hyderabad, Andhra Pradesh
      Website: www.oneassist.in

      I'm using hdfc credit card. Without any intimation you have deducted the amount of 1299 from my credit card every year

      As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

      Kindly cancel this plan.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Aarti Anand
        from Bhubaneshwar, Odisha
        Feb 3, 2018
        Resolved
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        Resolved

        Address: 110062

        Rs.500.00 was withdrawn using your hdfc bank card ending 6398 on[protected]:15:26:51 at + guru dronacharya metro it was torn note. I have withdrawn it from punjab national bank today and i am highly disappointed after seeing the note. Please provide me resolution as soon as possible. It is hard earned money and u guys are providing this kind of note. You people are just making public fools. Why don't u replace it instead of adding it in atm.
        +1 photos
        Mar 19, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 14, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to visit any nearest Bank branch with the note and the officials will guide you further.

        -Manoj
        HDFC Bank Customer Assistance
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          S
          shiv222178
          from Bengaluru, Karnataka
          Feb 3, 2018
          Resolved
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          Resolved

          Hi all,

          Mine credit card otp is getting send to wrong email i'd without mine i information and this is against the policy bank person can not share otp to anywhere. I have mailed multiple time credit card customers care but every time these people are telling that message is encrypted i am able to open those messages without any issue not sure why these people are making excuses that message is encrypted.

          Thanks
          Shiv
          Mar 9, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 04, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          Anay,
          HDFC Customer Service Assistance.
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            R
            rajesh2018
            from Chennai, Tamil Nadu
            Feb 3, 2018
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600005

            Hi team,

            I have a account in hdfc bank nungambakkam branch.

            03-feb-2018. Today there is another fraudulent happened in my account. I have deposited 12430 rs. (2 transaction : 11400 + 1030).

            When i check the balance in account it showed less than the deposited amount. When i enquired with bank representative there is no proper response, when i enquired again they simply said it might be charge deducted on your account.

            I have not received any call / sms / email for this deduction and my money looted by hdfc in a smart way.

            Again i asked the bank representative about these deduction, almost i have been waited there for an hour but there is no proper response and waste of time.

            After an hour they simply replied ' check these deduction with hdfc phone banking team, will respond to your query'

            I really wonder, why should i check with phone banking when i actually standing in bank then what is the use of bank branch near to our place.

            At the time of opening an account hdfc advertising we our top on customer service.. This.. That.. Online facility.. But when we enter into the branch, it is useless.

            Very worst service, no proper response and money looted in account with out any intimation to the account holder.

            Regards,
            Rajesh
            Mar 16, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 05, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have already taken up the matter with concerned team and will respond to your email in 3 working days

            -Manoj
            HDFC Bank Customer Assistance
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              P
              Parth K Shukla
              from Vyara, Gujarat
              Feb 3, 2018
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              Address: Vadodara, Gujarat, 390022

              Account number : [protected]
              Customer id : 54822333
              Contact number: [protected]

              My name is parth k shukla. Right now my account balance is -46000₹. I did not got any notice before this. Yesterday someone transfer me 48000₹. Right now i have to transfer that amount to someone very urgently. I m in big trouble. I can not transfer just because of this. Please solve this problem as soon as possible. Banks are here for help us, not for giving this kind o[censored]nnecessary trouble. I have to pay creditcard payment of ₹ 94000 that i m ready to pay, i want to convert it in emi. And also my ecs are coming in two days, it will also affect me. Please contact me and give me solution.

              Thank you :
              Parth k shukla
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Kishor Pawar 1978
                from Pune, Maharashtra
                Feb 3, 2018
                Resolved
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                Resolved

                Address: Ratnagiri, Maharashtra, 410501

                Without my concern hdfc debited rs. 7756=00 from my account, i already told hdfc about cancellation of my credit card & i had already sent diagonally cutting card to your chennai office
                Why should not i register case against you for unauthorized withdrawn
                Or transferred my money under provision of it act?
                Kishor pawar
                [protected]
                [protected]@gmail.com
                Mar 17, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your Card No and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  A
                  alluri.hyd
                  from Hyderabad, Telangana
                  Feb 3, 2018
                  Resolved
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                  Resolved

                  Address: 500043

                  Hi,

                  I'm sairam kumar from hyderabad. I applied for hdfc credit card and submitted all the documents needed. My application reference number :- [protected]s3
                  . Home and office verification has been done. Digital verification also done. After 2 days when i checked the status it showed me credit card got disapproved. Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability.

                  I want to know the reason.

                  Thanks
                  Sairam kumar
                  [protected]
                  Mar 12, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2018
                  HDFC Bank Customer Care's response
                  Dear customer,

                  We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 03 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Revsnth
                    from Visakhapatnam, Andhra Pradesh
                    Feb 3, 2018
                    Resolved
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                    Resolved

                    Address: Guntur, Andhra Pradesh, 522001
                    Website: [email protected]

                    Respected sir / madam
                    My name is p. Srinivasa rao
                    My hdfc sb a/c no's are 1)
                    ([protected]) credit card no — ([protected]) (2) ([protected]) credit card no — ([protected]) sir at last month at 3rd date i had paid my two credit card amounts (40, 000 + 40, 000) to my 2 credit card accounts please check my sb savings account at what i had given above☝
                    But at that date of 3rd in bank cashier has deposited & credited (40, 000 +40, 000 =80, 000) to one my savings account only
                    1 of my card due pending autopay is at 3rd date at last month so at that time our autopay has bounced we don't know this problem of my credit card autopay bounced
                    At the same date of last month asked the cashier any problem will occurred or any late pay charges he told for 1 day no problem & tell to customer care at next day i had given & asked to hdfc care they also told for 1 day late no problem
                    But recently we had received ã* (860) *of late autopay charges sms at yesterday we asked hdfc care they told the amount of — 860 — are late autopay charges so u had to pay

                    Sir in this process of payment ours is any problem total done by bank cashier fault transfer to my accounts

                    We had bank receipts also of 2 sb accountsof 40, 000 +40, 000 at what we paid at 3rd date of last month

                    Please check my two savings accounts & refund my late autopay pay charges asap

                    At monthly we are paying my credit cards payment at what we used by čorrect date&time only

                    Please check my 2 accounts statements & refund my late autopay charges asap


                    Thanking u sir/madam
                    P. Srinivasa rao (Llb)
                    [protected]
                    +1 photos
                    Feb 5, 2018
                    Complaint marked as Resolved 
                    Sorry EMAIL TO HDFC CREDIT CARDS Not to SBI link Some matter entered about SBI
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 05, 2018
                    Updated by Revsnth
                    NO REPLY FROM HDFC credit cards section
                    There is no fault with us
                    Total fault done by HDFC cashier in GUNTUR (AP) I WILL SUBMIT MY ACCOUNT DEPOSIT SLIPS BY TMRW
                    ALL ARE FILED &; SUBMITTED, POSTED TO COURT OF LAW CONSUMERS COURT
                    PLEASE REFUND MY TOO LATE AUTOPAY BOUNCE AMOUNT ÒF 860 TO MY CARD
                    THANKING U SIR
                    P SRINIVASA RAO (LLB)
                    [protected]
                    Feb 07, 2018
                    Updated by Revsnth
                    No REPLY FROM HDFC BANK
                    NO PROBLEM FROM US
                    TOTAL COMPLAINT FROM HDFC CASHIER
                    PLEASE CHECK OUR 2 A/C STATEMENTS
                    There is no fault problem from us
                    Please contact us [protected], [protected]
                    Please REFUND MY LATE AUTOPAY BOUNCE CHARGES ASAP
                    PLEASE HELP US
                    PLEASE NEEDFULL
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                      M
                      ManishV98725249
                      from Delhi, Delhi
                      Feb 2, 2018
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                      Address: New Delhi, Delhi, 110092

                      I have purchased wagon r car in 2017 and at time of purchasing car i have bought hdfc ergo insurance company also but on 31 jan 2018, my car is damaged and i have lodge a complaint in their customers care they told me a inspection officer will visit your location and inspect your car still nobody coming. A inspection officer call me if we are coming here we will charge you twice i could not understand why i am paying.

                      Regards
                      Manish
                      [protected]
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        P
                        prasant pradhaan
                        from Kolkata, West Bengal
                        Feb 2, 2018
                        Resolved
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                        Resolved

                        Address: Darjeeling, West Bengal, 734101

                        Dear sir,
                        This is for your kind information, that i had already paid my credit card in the year 21/01/2016, but till date it is showing as will ful default / law suit filed.
                        Please kindly do the needful to rectify the same at the earliest.
                        I am attaching my payment s proof for your kind verification

                        Regards

                        Prasant raj pradhan
                        [protected]
                        Email - [protected]@gmail.com
                        +3 photos
                        Mar 9, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 05, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to contact our below contact number[protected] /[protected] for clarification regarding the outstanding on your credit card account.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Verified Support
                        Feb 06, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                        -Manoj
                        HDFC Bank Customer Assistance
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                          K
                          from Ichalkaranji, Maharashtra
                          Feb 2, 2018
                          Resolved
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                          Resolved

                          Address: 411057

                          Hi

                          I have applied for house loan[protected]. Submitted all the documents with property papers. Got a confirmation hdfc doesn't finance in that area. As i was told that i would get my 100% fee refunded. Nobody is responding to me. I didn't even get a call that your application is rejected. Kindly refund processing fee. Disappointed applied for loan because of salary account, didn't even got a call for clarification.

                          I have finalized property and already booked and wanted to get the hdfc loan of 20 lakhs, but the team didn't reach out. Happily wasted 2 months

                          Atleast, should provide details of areas, where the bank finances before asking for processing fee. Didn't expected this from such a prestigious bank.

                          Thanks
                          Kuldeep tomar
                          [protected]
                          +1 photos
                          Mar 21, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

                          Anay
                          HDFC Customer Service Assistance.
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                            O
                            OBA
                            from Mumbai, Maharashtra
                            Feb 2, 2018
                            Resolved
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                            Resolved

                            Address: Madurai, Tamil Nadu, 625019

                            Sir, i am o. B. A. Manoharan, i have already submitted a complaint about 5 minute ago.in the i have given wrong number for my my credit card. The correct number is [protected].
                            I shall repeater the complaint as ready reference.
                            I have recd. A sms from hdfcgi that rs.6418 will be charged to my credit card as the renewal premium which is due in mar. 2018, for a policy no.[protected].
                            But please note i have not taken any policy from hdfc.
                            Hence please do not accept any charge to my credit card. I also request you to take with the concerned dept. To cancel any such policy if at all, it is there.
                            Mar 5, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            As your issue pertains to HDFC Ergo, I request you to visit the given link: http://bit.ly/2cbIDqZ for resolution of your query/complaint.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Feb 04, 2018
                            Updated by OBA
                            I am not able to open the link given
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                              O
                              OBA
                              from Mumbai, Maharashtra
                              Feb 2, 2018
                              Resolved
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                              Resolved

                              Address: Madurai, Tamil Nadu, 625019

                              Sir, i am o. B. A. Manoharan, sb acc no.[protected] at, hdfc bank, bye-pass road, madurai, branch and credit card - [protected]'
                              Few days ago i got sms from hdfcgi that rs. 6418 will be charged to my cr card as the premium for a policy [protected]
                              Pl. Note i have not taken any policy, hence please do not accept any charge. Even if there is such policy, i request you to take up the concerned dept. And cancel that
                              Mar 20, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 03, 2018
                              HDFC Bank Customer Care's response
                              Dear Manoharan,

                              We observe that you wish to cancel your HDFC Ergo insurance hence we request you to contact HDFC ERGO General Insurance Company at [protected]@hdfcergo.com for further assistance in this regard.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                K
                                Kamal03preet
                                from Ludhiana, Punjab
                                Feb 2, 2018
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                                Address: Ludhiana, Punjab, 141205
                                Website: One assist membership

                                Cancellation of one assist membership
                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8096 without my concern on date:01/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount 1399
                                Name :- charnkamal singh
                                Credit card number ending :- 8096
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer

                                Greetings from OneAssist...!

                                We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2840791 & the refund will get processed in 7 working days.

                                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                Regards

                                Sagar

                                (Team OneAssist)
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                                  S
                                  Shadab Alam1
                                  from Gurgaon, Haryana
                                  Feb 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560029

                                  Hello Sir

                                  I have applied personal loan for Rs 1Lac from HDFC bank but received the loan amount of Rs97079 only,

                                  I couldn't understand why Rs2921 has been deducted from the loan amount?

                                  I do understand there was Processing free of Rs990+GST178+Franching & Stamping Charges Rs 201 so this way total deduction is about Rs 1369.

                                  At the time of applying the personal loan, I have been informed only Rs1368 will be deduct from the 1Lac and EMI would be Rs8838 but they have deducted Rs2921 which is not clear to me.

                                  I want clarity of Rs1552 hence need your urgent help on this.

                                  Thanks and Regards
                                  S.Alam
                                  [protected]
                                  Mar 16, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2018
                                  HDFC Bank Customer Care's response
                                  Hi Shadab,

                                  Please write to [protected]@hdfcbank.com from your registered e-mail ID and confirm the below details: 1) Loan Account number 2) Loan Amount 3) City that you belong to 4) Whether any written communication was provided to you regarding Precessing Fees 5) Contact number.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Feb 05, 2018
                                  Updated by Shadab Alam1
                                  Hello Sir,

                                  As per your suggestion requested details has been sent on the given mail id.

                                  Thanks
                                  Feb 05, 2018
                                  Updated by Shadab Alam1
                                  Hello Sir,

                                  As per your suggestion requested details has been sent on the given mail id.

                                  Thanks
                                  Feb 19, 2018
                                  Updated by Shadab Alam1
                                  Hello Sir,

                                  My issue has been resolved, HDFC bank has refunded extra amount to me.

                                  This would have never been possible without your support.

                                  Request you to close my complaints now.Many thanks for your support,

                                  Thanks and Regards
                                  S.Alam
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                                    P
                                    pravindeo
                                    from Mumbai, Maharashtra
                                    Feb 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: Garhwa, Jharkhand, 822114

                                    Sir, i pravin kumar deo i have a account in ur hdfc daltonganj branch & i want to close my account so please close my account no - [protected] in hdfc daltonganj branch due to money deduction.
                                    Demat account no[protected] in hdfc daltonganj branch on urgent basis because of negative balance,
                                    So i requested to you please close my complain on priority basis.
                                    Mar 5, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 02, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    You are requested to visit our nearest Demat Service providing Branch and submit request for closure of your Trading and Demat Account. Once the Demat Account has been closed the Annual Maintenance charges will be reversed to your account on pro-rata basis. For the complete address and contact details of our Demat service providing Branches, please visit the following URL http://www.hdfcbank.com/personal/find-your-nearest/find-demat-branch

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      A
                                      Arvind18
                                      from Delhi, Delhi
                                      Feb 2, 2018
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                                      Dear Sir/ Madam,
                                      I am Arvind Chaurasia, HDFC bank customer, having a customer Id[protected]Home Branch- Barhaj, Deoria). On Jan 29, 2018 an amount of 5999.0 INR had deducted from my account without prior notification. I had approached my home branch for resolving this issue. After a lot of trying, they responded that they will give me the customer care number and i have to call them for resolving this issue. I couldn’t believe that my home branch didn't take any initiative to resolve its customer's problems.
                                      Although i have tried telephonic communication with HDFC customer care, but i didn't get a positive response. As i am in Rajasthan, and my home branch in Barhaj, Deoria (It was Saving account), it is little difficult to me to reach there.
                                      Hope you understand my problem and i expect a solution which will give my unnecessarily deducted money back to the account.
                                      Thanks in advance
                                      HDFC Securities customer support has been notified about the posted complaint.
                                      Hdfc Securities customer care helpline is 39019400 and email "[protected]@hdfcsec.com" for any queries.
                                      I also hold account with them and keep interacting through emails for any doubt.
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                                        sandy1993
                                        from Kaithal, Haryana
                                        Feb 2, 2018
                                        Resolved
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                                        Resolved

                                        Address: Rewari, Haryana

                                        Last day credit card payment k regarding hdfc k employee ka [protected] no se ph aaya mene mam ko bola mam m 2 din bhar hu es week payment ho jayege unhone jo maa bhen ki gaaliya start ki ye konsi tamiz h aap logo ki mere pass recording h agar late hua payment k liye to interest bhi laga rahe ho aap log koi free me nhi kr rahe pr ye bolne ki konsi language hai eski complain to kr de h mene or jalde he uska result bhi aayega
                                        Mar 15, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 05, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response to your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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