HDFC Bank Complaints & Reviews

I made a payment for my credit card.
Next month that payment got reverted by the merchant and it got credited in my card.
But hdfc bank never adjusted it in my statement.
Even they have added their extra debit, just to confuse the customer.
Customer care guys are not actually customer care, they are bank care executives.
They always convinced me that i have to pay whatever there in the statement.
I am frustrated with the service.

Sir,
I am o. B. A. Manoharan
I received a sms from hdfcgi that an amount rs. 6418 will be charged to my credit card and this is the renewal premium for a policy no. -
[protected]
Please note i have not taken any policy from hdfc so far. Hence i request you not to make any such charges and also cancel that policy if it is there.

Also note to resolve this issue, i approached hdfc bank branch in bye pass road, madurai, hdfc gi office in madurai. Registered a customer compliant with customer care hdfc and hdfc credit card. Then i come to you,
Let me once again request you not to effect any charge and it at all there is such a policy. Please cancel that
Regards
O. B. A. Manoharan

I have an nro account and i am try to create dd for personal reasons. I am not able to recieve otp for completing transaction. This is very annoying process by hdfc. I called the customer care us and they dont pick my call or it keeps on ringing. I has to call india customer care and register complaint 2 times but there is no response from hdfc bank. Either they should have proper process setup for this issue or setup an alternate like email id otp.
Contact me at [protected]@gmail.com

My name is sanjeev dudeja cell no. [protected], having credit card ending with last 4 digits 2938. Just checked 2 messages in my sms box as below:
Rs.22228.42 was spent on ur hdfcbank credit card ending 2938 on[protected]:22:44:47 at fht*hradez. Avl bal - rs.50417.92, curr o/s - rs.118582.08 &
Rs.4445.75 was spent on ur hdfcbank credit card ending 2938 on[protected]:23:04:04 at fht*hradez. Avl bal - rs.45972.17, curr o/s - rs.123027.83
Both transactions not being done by me. Although when 1st transaction was done i do receive a call from customer care which i didn't receive due to my cell on silent mode.
I have tried to complaint on customer care but not able to do so. Please try to resolve my issue & get my money back credited to my credit card account & oblige me.
Awaiting call from your side regarding this serious issue.
Regards
Sanjeev dudeja
Cell no. [protected]

Respected sir
I want to inform you that today in th evening i got a message from hdfc bank and message is this (Rs.1899.05 was spent on ur hdfcbank credit card ending 4475 on[protected]:17:49:56 at libertyshoes70792. Avl bal - rs.207560.95, curr o/s - rs.17439.05). Sir i dont have such credit card ending with 4475 and i am not aware of this credit card. Somebody using this card unauthorisedly
Kindly do needful.
Regards
Kuldip singh
[protected]

Hi, my client transferred money from his wells & fargo account to my hdfc savings account about two weeks now but i haven't received the money yet. My client has enquired about it and they said that it has been sent from their end and that it i should have received by now. I tried finding a number to speak with an hdfc representative but it's hard to get one. Please kindly help me.

Thank you

Bruce.

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1299 from my credit card every year

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan.

Rs.500.00 was withdrawn using your hdfc bank card ending 6398 on[protected]:15:26:51 at + guru dronacharya metro it was torn note. I have withdrawn it from punjab national bank today and i am highly disappointed after seeing the note. Please provide me resolution as soon as possible. It is hard earned money and u guys are providing this kind of note. You people are just making public fools. Why don't u replace it instead of adding it in atm.

Hi all,

Mine credit card otp is getting send to wrong email i'd without mine i information and this is against the policy bank person can not share otp to anywhere. I have mailed multiple time credit card customers care but every time these people are telling that message is encrypted i am able to open those messages without any issue not sure why these people are making excuses that message is encrypted.

Thanks
Shiv

Hi team,

I have a account in hdfc bank nungambakkam branch.

03-feb-2018. Today there is another fraudulent happened in my account. I have deposited 12430 rs. (2 transaction : 11400 + 1030).

When i check the balance in account it showed less than the deposited amount. When i enquired with bank representative there is no proper response, when i enquired again they simply said it might be charge deducted on your account.

I have not received any call / sms / email for this deduction and my money looted by hdfc in a smart way.

Again i asked the bank representative about these deduction, almost i have been waited there for an hour but there is no proper response and waste of time.

After an hour they simply replied ' check these deduction with hdfc phone banking team, will respond to your query'

I really wonder, why should i check with phone banking when i actually standing in bank then what is the use of bank branch near to our place.

At the time of opening an account hdfc advertising we our top on customer service.. This.. That.. Online facility.. But when we enter into the branch, it is useless.

Very worst service, no proper response and money looted in account with out any intimation to the account holder.

Regards,
Rajesh

Account number : [protected]
Customer id : 54822333
Contact number: [protected]

My name is parth k shukla. Right now my account balance is -46000₹. I did not got any notice before this. Yesterday someone transfer me 48000₹. Right now i have to transfer that amount to someone very urgently. I m in big trouble. I can not transfer just because of this. Please solve this problem as soon as possible. Banks are here for help us, not for giving this kind o[censored]nnecessary trouble. I have to pay creditcard payment of ₹ 94000 that i m ready to pay, i want to convert it in emi. And also my ecs are coming in two days, it will also affect me. Please contact me and give me solution.

Thank you :
Parth k shukla
[protected]

Without my concern hdfc debited rs. 7756=00 from my account, i already told hdfc about cancellation of my credit card & i had already sent diagonally cutting card to your chennai office
Why should not i register case against you for unauthorized withdrawn
Or transferred my money under provision of it act?
Kishor pawar
[protected]
[protected]@gmail.com

Hi,

I'm sairam kumar from hyderabad. I applied for hdfc credit card and submitted all the documents needed. My application reference number :- [protected]s3
. Home and office verification has been done. Digital verification also done. After 2 days when i checked the status it showed me credit card got disapproved. Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability.

I want to know the reason.

Thanks
Sairam kumar
[protected]

Respected sir / madam
My name is p. Srinivasa rao
My hdfc sb a/c no's are 1)
([protected]) credit card no — ([protected]) (2) ([protected]) credit card no — ([protected]) sir at last month at 3rd date i had paid my two credit card amounts (40, 000 + 40, 000) to my 2 credit card accounts please check my sb savings account at what i had given above☝
But at that date of 3rd in bank cashier has deposited & credited (40, 000 +40, 000 =80, 000) to one my savings account only
1 of my card due pending autopay is at 3rd date at last month so at that time our autopay has bounced we don't know this problem of my credit card autopay bounced
At the same date of last month asked the cashier any problem will occurred or any late pay charges he told for 1 day no problem & tell to customer care at next day i had given & asked to hdfc care they also told for 1 day late no problem
But recently we had received ã* (860) *of late autopay charges sms at yesterday we asked hdfc care they told the amount of — 860 — are late autopay charges so u had to pay

Sir in this process of payment ours is any problem total done by bank cashier fault transfer to my accounts

We had bank receipts also of 2 sb accountsof 40, 000 +40, 000 at what we paid at 3rd date of last month

Please check my two savings accounts & refund my late autopay pay charges asap

At monthly we are paying my credit cards payment at what we used by čorrect date&time only

Please check my 2 accounts statements & refund my late autopay charges asap


Thanking u sir/madam
P. Srinivasa rao (Llb)
[protected]

I have purchased wagon r car in 2017 and at time of purchasing car i have bought hdfc ergo insurance company also but on 31 jan 2018, my car is damaged and i have lodge a complaint in their customers care they told me a inspection officer will visit your location and inspect your car still nobody coming. A inspection officer call me if we are coming here we will charge you twice i could not understand why i am paying.

Regards
Manish
[protected]

Dear sir,
This is for your kind information, that i had already paid my credit card in the year 21/01/2016, but till date it is showing as will ful default / law suit filed.
Please kindly do the needful to rectify the same at the earliest.
I am attaching my payment s proof for your kind verification

Regards

Prasant raj pradhan
[protected]
Email - [protected]@gmail.com

Hi

I have applied for house loan[protected]. Submitted all the documents with property papers. Got a confirmation hdfc doesn't finance in that area. As i was told that i would get my 100% fee refunded. Nobody is responding to me. I didn't even get a call that your application is rejected. Kindly refund processing fee. Disappointed applied for loan because of salary account, didn't even got a call for clarification.

I have finalized property and already booked and wanted to get the hdfc loan of 20 lakhs, but the team didn't reach out. Happily wasted 2 months

Atleast, should provide details of areas, where the bank finances before asking for processing fee. Didn't expected this from such a prestigious bank.

Thanks
Kuldeep tomar
[protected]

Sir, i am o. B. A. Manoharan, i have already submitted a complaint about 5 minute ago.in the i have given wrong number for my my credit card. The correct number is [protected].
I shall repeater the complaint as ready reference.
I have recd. A sms from hdfcgi that rs.6418 will be charged to my credit card as the renewal premium which is due in mar. 2018, for a policy no.[protected].
But please note i have not taken any policy from hdfc.
Hence please do not accept any charge to my credit card. I also request you to take with the concerned dept. To cancel any such policy if at all, it is there.

Sir, i am o. B. A. Manoharan, sb acc no.[protected] at, hdfc bank, bye-pass road, madurai, branch and credit card - [protected]'
Few days ago i got sms from hdfcgi that rs. 6418 will be charged to my cr card as the premium for a policy [protected]
Pl. Note i have not taken any policy, hence please do not accept any charge. Even if there is such policy, i request you to take up the concerned dept. And cancel that

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8096 without my concern on date:01/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount 1399
Name :- charnkamal singh
Credit card number ending :- 8096