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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1095

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D
dsreddy000
from Hubli, Karnataka
Nov 7, 2017
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Website: payzapp

Payzapp — money deducted from icici bank credit card and not reflecting in payzapp wallet.
I have added 4 k from icici credit card to payzapp eallet. Money got deducted from card but not reflecte din payzapp. Kindly help me out. And also that's transactions disappeared in recent transactions.
I had made this transaction on 3rd november 2017.
Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected]. The payzapp customer care is worst they are not responding properly always says busy.
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    Inderjeet Roshan
    Nov 7, 2017
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    Address: 560066

    Hi
    On 28th oct & 4th nov 2017, 2 airtel postpaid bills were paid via using smart pay option, both the payment are showing up in my this months bill period, but still i didnt got any confirmation from operator that your bill has been paid.

    Need to know, where is the delay, please help.

    Already bill payment date for 1 bill has exceeded, still no confirmation from operator, i will be stuck to pay 2 bills now, because the issue or concern of smart pay
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      S
      Souradeep Ghosal
      from Kolkata, West Bengal
      Nov 6, 2017
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      Address: Kolkata, West Bengal, 700102
      Website: www.hdfcbank.com/assets/popuppages/netbanking.htm?src=hp

      Dear sir,

      I have paid an amount of rs. 102.12/- through hdfc bank net banking for recharge on railway unreserved ticketing system (Uts app) through paytm. The amount was deducted from my account at that time
      But transaction failed. Please find the transaction reference no : [protected].

      Please find the detail below for your reference.

      Name: souradeep ghosal
      Mob : +91 [protected].

      Request you to take the action at earliest and let me know if you require any other information.

      Thanks,
      Souradeep ghosal
      HDFC Bank customer support has been notified about the posted complaint.
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        H
        Harapriya Mahanta
        from Chennai, Tamil Nadu
        Nov 6, 2017
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        Hi,
        I am harapriya.
        I have a snapdeal hdfc ceditcard ending with 4163 xxxx xxxx 6167. It it charged rs 1299/- and also converted to emi without my concern. So i am charged total rs 1417/- (1299+100+18) on 19-oct-2017. I have called so many times to cancel the membership but no response.
        I dont want the membership of one assist. So kindly deactivate the membership as well as the emi and refund all the amount.

        Kindly inform the customer before activting this type of membership or emi.

        Thank you.

        Harapriya mahanta.
        [protected]@gmail.com
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Ameya625
          from Mumbai, Maharashtra
          Nov 6, 2017
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          Website: Hdfcbank.com

          My credit card was charged for payment to itune without my knowledge. I was charged almost 12000 rupees for unkown transaction on itunes. I have blocked the card. After seaching on net i could find similar cases happening within past 24 hrs. There is some big hacking fraud goimg on due some securty issue. Hdfc bank return my money and plug the loop holes.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Srikanth Goud Renatla
            from Bengaluru, Karnataka
            Nov 6, 2017
            Resolved
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            Resolved

            Address: 560093

            I have added 5000 to my payzapp wallet on 3rd november from citibank credit card. My money got deducted from the credit card but not loaded into payzapp wallet giving an error something like 'sorry some error in the app'.

            I tried calling customer care support but no one answered my call.

            I hope my money will be refunded to my credit card.

            My registered mobile number is [protected]
            Dec 9, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 08, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We would like to inform you that both the load money transaction done on 2nd and 4th Nov-2017 of Rs.5, 000/- each was successfully credited to wallet and same was utilized for bank account transfer. Please find the below details for reference and request to check with source bank for status if amount is yet not credited in bank account.

            Bank Account Transfer

            Date and Time - 03-Nov-2017 09:24:30

            BENF Bank Account Number - 5010******7053

            BENF Bank IFSC Code - HDFC0002729

            Bank Txn Id[protected]

            BENF Bank Acc Name - Renatla Srikanth Goud

            Anay,
            HDFC Bank Customer Assistance
            Verified Support
            Nov 08, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            we understand your concern. Please provide your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

            -Bejoy
            HDFC Bank Customer Assistance
            Hi today I tried to add money to payzapp from my card money has been deducted from my account but it is not added in payzap. I need my money back 2000 RS. Why this issue is happening what is the use of worst all like this I need my money 2000rs back
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              S
              Shridhar Karki
              from Bengaluru, Karnataka
              Nov 6, 2017
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              Address: Bangalore, Karnataka, 560048

              I am hdfc bank credit card holder the bank as auto debited rupes 1899 from my credit card no ending with 489377xxxxxx6862 with out my authorization on date[protected] i don't want this member ship so cancel the membership and refund the same please take the necessary action a asap other wise i will have to take action against this illegal charge without intimation.
              Regards
              Shridhar karki
              HDFC Bank customer support has been notified about the posted complaint.
              Ref transaction -
              UPI[protected][protected]@upi[protected]

              Rs 9000 got deducted from account while transferring money using BHIM app, but transaction is not processed, payee did not received the money, but transaction is not successful in app, please resolve my issue.
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                H
                hari_p
                from Noida, Uttar Pradesh
                Nov 6, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110008

                Hdfc card i own have 8500 reward points which i can redeem in credit card cash. Earlier single reward point has value of 30 paisa.

                It means if i redeem 8000 points i would get 2400 rupees. But they dropped their reward value to 20 paisa without any prior intimation.

                Due to this i lost 800 rupee instantly, i was waiting to redeem since last 3 months.
                Dec 8, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 06, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  D
                  dilip bhar
                  from Delhi, Delhi
                  Nov 6, 2017
                  Resolved
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                  Resolved

                  Address: 712136

                  The aforesaid bank has charged chimerical credit card charges by imposing products forcefully without my permission. Even they are ignoring me to explain the details of the product imposing on me. Kindly solve the matter without imposing any monetary penalty.

                  Name - dilip kumar bhar
                  My credit card number:[protected]
                  Mobile no. [protected]
                  Dec 8, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 07, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to credit card and you may look forward to receive a response to the registered e-mail id in 12 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    Y
                    Yala satish
                    from Karnal, Haryana
                    Nov 6, 2017
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                    Address: 530029

                    Dear sir/madam;
                    I am customer of hdfc bank a/c: saving [protected] the total amount deducation from my account 2950/- narration: intera bank cash depost charges.. I am not depost cash in any other branchs i am depost the amount own branch how can the amount deducation the amount from my account i am asking branch concern person she said 65% charges your not getting in that amount remaining amount you will get.. She said please come monday we will refund the monday the total amount of 45%.. Today we are busy tomorrow is holiday and before deposit the amount i am asking her.. She said ok you can deposit amount not a problem but now the amount is deducation from my account.. I can't understand the rules other bank not changed the amount for cash deposit own branch only hdfc bank deducation amount i want refund the total amount..

                    Branch address:
                    Nad kotha road
                    Visakhapatnam
                    Andharpradesh
                    Ifsc code: hdfc0001604

                    Regards
                    Satish yala
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Hi
                    Kindly provide my PF withdrawal status, my PF a/c no is MH/BAN/46135/21215.

                    My emp code was V1412

                    DOR is 60/01/2011

                    Thanks and Regards
                    Vinay C T
                    I am smiriti, I had took gold loan, 27/10/17 is renewal date I came in bank but hdfc not accepting coins . And link is also fail it means if today m not paying interest than from tomorrow interest will add because of link fail of hdfc so why I will pay that interest which increase Bec of bank.
                    I have taken a Personal Loan from HDFC and the loan no is 49930616 from day 1 of the loan is sanctioned i didnot get any detail on my loan, by they expected me to pay the loan amount .

                    HDFC is the worst bank which i have experienced this time, I personally say not to go with HDFC bank.

                    As i cannot type more i am completing it short.
                    I am using my credit card to shopping on flipkart . i was order an mobile phone on EMI then i'll cancel my order the amount was refunded on my credit card to flipkart but still my netbanking show my card details the amount was unbilled status kindly ssolve this issue quickly.
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                      Nikita H Mehta
                      from Dhule, Maharashtra
                      Nov 6, 2017
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411023

                      I added rs. 20000 from my sbi credit card in my payzap wallet associated with number [protected] at 12.35 pm on 6th nov. 2017. Money got deducted from my credit card and i hot a message on payzap "funds loaded successfully". But the amount is not showing in my wallet. I needed the amount on urgent basis that's why i used credit card and payzapp. Pls resolve this issue asap as i am facing medical emergency. Pls rectify this.

                      Registered number with payzapp: [protected]
                      Dec 16, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Nov 07, 2017
                      Updated by Nikita H Mehta
                      I've got no communication till now. I dont understand how an app by a responsible bank like HDFC does not even have a working customer care contact number. I have seen many complaints regarding payzapp on internet which are not being solved even after many days.
                      I want my money back ASAP
                      Verified Support
                      Nov 08, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would like inform you that the load money transaction done on 06-Nov-2017 of Rs.20, 000/- has failed since the monthly limit was exceeded. However, we have initiated the refund for the same to your source card number 4377 xxxx xxxx 9356 on 06-Nov-2017. Please find below the details for assistance & get in touch with the respective bank for the refund status.

                      Amount - Rs.20, 000/-
                      RRN[protected]

                      Note - Refund will take up-to 5 working days to be credited to source card.

                      For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

                      Anay,
                      HDFC Bank Customer Assistance
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                        M
                        mntopiwala
                        from Bengaluru, Karnataka
                        Nov 6, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560037

                        Dear hdfc,

                        Yesterday night total 9 fraud transactions have been done from my credit card. After these fraud transactions, i got a call from hdfc care and he asked permission for blocking my credit card. And that time i was not using the credit card anywhere and with me only this credit card. How is this possible?? He asked for my last transaction and i replied that correctly. He has blocked my credit card after taking my permission and told that you will get a new credit card within 5 days.
                        So how can i resolve these fraud transactions issue? You can see that all transactions have done for the same merchants itunes_combill only. Even i don't know this merchant also. I have all alerts of these dispute transactions in text messages.
                        Please give me a suggestion for resolve this issue.
                        Dec 13, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 06, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your card no., date/amount of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Verified Support
                        Nov 12, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Dear sir/ madam .i am deepika gupta .I am workin in hdfc bank in hdfc securities . I want my salary slip .i worked in ur bank from 9 th june to till date but i search for my salary slip but all in ruin.so i requesred u to give my salary slip on my email id [protected]@gmail.com.

                        Regards
                        Hdfcbank
                        Deepika
                        Employee code 179626
                        2 fraud transactions on from same merchant itunes_combill on 05 October.
                        I wrote.mail to cc.[protected]@HDFCbank.com by filling cardholder dispute form. Still waiting for resolve this issue.
                        Hi sir my self Surendra Derangula, yesterday night 9.52pm i have recieved a massage from hdfc bank "Rs.3931.14 was spent on ur HDFCBank CREDIT Card ending 7275 on[protected]:21:50:39 at PAYPAL *ELZBRA.Avl bal - Rs.131073.86, curr o/s - Rs.8926.14", some one transact without any one time password, i am not using a any transation, its a unautherised transaction how to possible this. please how to claim this lose.

                        hdfc credit card dispute transaction - Comment #3100930 - Image #0
                        hdfc credit card dispute transaction - Comment #3100930 - Image #1
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                          R
                          ravi.nandan
                          from Noida, Uttar Pradesh
                          Nov 6, 2017
                          Resolved
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                          Resolved

                          I got a call from [protected] and he told that your atm card will be blocked as your aadhar card number is not linked to your account. Please help to verify your some details and provide aadhar card number also so that we can update in our records. As i already linked my aadhar number to bank account, so i thought it could be a fraud call to know about the details of my atm number. And the same happened, he asked for atm no and cvv first. So i refused to give that asking that no bank ask card no and cvv on phone, then why you are asking for it. He disconnected the call.
                          Dec 7, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 06, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            ashikjaya
                            from Bengaluru, Karnataka
                            Nov 6, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560045
                            Website: www.hdfcbank.com/htdocs/common/E_TOLL/index.html

                            Hi,

                            I had submitted the application online for hdfc fasttag on 11th october 2017.

                            My application reference number is : hfr004441
                            All the documents were uploaded online along with signed application.
                            Also, i had paid amount of rs300 online via netbank
                            I have received the message with customer id[protected] and wallet id ([protected]), but still i have not recived my fastag.
                            Its almost a month.
                            Since then i haven't been able to check the status of my application. Customer care number given by hdfc [[protected]]is really bad and nobody replies on that.
                            Even we do not have site where we can check the status as well

                            Also post submittal of application, neither i received any notification when i will be getting the fasttag or anything else needs to be done on my end.

                            Regards
                            Ashik
                            Dec 9, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 07, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly share us your contact details so that we can assist you. Alternatively, please email at hdfc.[protected]@sahaj.co.in or reach us directly at [protected] & [protected] for any further clarification/information if required.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Nov 11, 2017
                            Updated by ashikjaya
                            Hi
                            I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
                            Vehicle no ka 12 z 7831
                            Hi
                            I have contacted the no provides by you its if noida no and he said that my fast is processed from kolkatta . And he assisted me me in getting that person no.. unfortunately kolkatta person did not pic my call .. still my request is in pending
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                              Y
                              Yogesh Challa
                              Nov 6, 2017
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                              Website: HDFC Payzapp Card

                              Hi sir i have made an online transaction on nov 1st through payzapp virtual debit card but unfortunately transaction failed due to network issues and merchant didn't receive the payment but when i checked my payzapp-wallet rs:10320/- amount got deducted.. Till today my amount didn't credit back to my account.

                              I am also providing reference # of particular transaction

                              Trx ref 23385300

                              I have raised a request to payzapp customer support email, and also in playstore i have complained regarding the same but till today no response from them
                              Please do the needful as soon as possible

                              Let me know if you need any other information
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                                Tinku5290
                                from Pune, Maharashtra
                                Nov 6, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 440034
                                Website: www.hdfcbank.com

                                A land line number[protected] and mobile number [protected] is continuously calling me and my family members in abusing and threatening language by saying it's from hdfc recovery section as my loan account in not completely repaid they are affecting daily routine work and calling on land line of a government office as my wife is working there this is harassment i requested the officials to go for legal proceedings. I am abused by laws thanking you

                                Dr mrunal aley nagpur mobile number [protected]
                                Dec 14, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- xxxxxxx in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  shruthi cirikonda
                                  from Bengaluru, Karnataka
                                  Nov 6, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500059

                                  Cancellation of one assist membership
                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8150. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                  Oneassist relationship number : 598757
                                  Name :- shruthi cirikonda
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 8150
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sir payzap money send My bank account tranjenction failed this amount tranjenction Id number[protected]hB55ru8
                                  R s/m,

                                  I have an account at hdfc kollam main branch (Kerala circle) regarding my education loan. I lost every details about my account except customer id. What shall I do?
                                  I called the customer care for HDFC but they said they can't do anything as it's a rule.

                                  For the money being deducted from my account for depositing cash into my own account.

                                  INTER-BRN CASH CHG INCL GST 041017

                                  I want to object against this open LOOT. what should be the next step to challenge this rule.
                                  Dear sir i hv salary account of hdfc bank from 7 yr. i hv credit card, i hv home loan customers o[censored]r bank. but ur hdfc bank branch of neemkathana, dist-sikar. rajasthan. bank manager also doing misbehave with customer. plz do need full.
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                                    chintud9876
                                    from Ingraj Bazar, West Bengal
                                    Nov 6, 2017
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                                    Address: Purba Medinipur, West Bengal, 721636

                                    I am chinmoy das a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6207 without my concern on date:05/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                    Chinmoy das
                                    Mob. [protected]
                                    Tamluk
                                    East midnapur
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Nov 01, 2017
                                    Vivan Dankhara's response
                                    my bank account in fund daily cut out is beasuce my account close
                                    My fund is daily cut
                                    Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
                                    Sir, i have transferd money to UTS wallet... Amount is debited from account bt not credited in wallet as I got session error. Request you to take action as possible as soon.
                                    17.70 has been cut on 26 Oct 2017
                                    Ref. No. MIR[protected]
                                    Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
                                    I have settled my account Jan/17 till I didn't receive no due certificate.credit card payment done later received but not able to get loan
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                                      S
                                      sathyarobin
                                      from Chennai, Tamil Nadu
                                      Nov 6, 2017
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                                      Address: Chennai, Tamil Nadu, 600048

                                      I have applied for hdfc fastag on 20th october 2017 and on 28th october 2017 my id was created after follow up with customer care. Same was activated on 2nd november 2017. I received a message saying my fastag is activated and till now i haven't received the fastag tag either call from hdfc executive. Tried contacting the hdfc customer care and no response from them after continuously calling them for 3 days.

                                      I have paid them 500 rupees and i'm not sure whether i'll be getting the fastag

                                      Customer id[protected]
                                      Wallet id - [protected]

                                      Please advice why hdfc is taking too much time on this tag delivery, also now itself customer care is behaving like this, i am worrying about the quality of the service. How they are going to support me in long run, how i will get all of the services on time, just imagine a scenario of stranding in the highway and customer care not attending calls for two days.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Nov 06, 2017
                                      Updated by sathyarobin
                                      Tag received today thru courier, waiting for HDFC executive to visit my address and install.
                                      Advice to HDFC- Please update your customer about the progress
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                                        S
                                        saranjeet67
                                        from Delhi, Delhi
                                        Nov 6, 2017
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                                        Address: New Delhi, Delhi

                                        I saranjeet singh, want to cancel the transaction of rs. 153750/- on 5/11/2017 around 10:00 pm. My card last digit number is [protected] and we have already discuss with executive in morning around 8:00 am. Our complaint number is [protected] yesterday we went to mountain club resort office in aansel plaza in south ex new delhi. They have told s that they will take 50, 000 rs bt they have take 153750 rs from our card.
                                        So we want to cancel the transaction.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Nov 01, 2017
                                        Alfred1234's response
                                        I hate India and its people and its govt.
                                        I tried to transfer 5000 to my debit card but the amount has not been credited to my account. Am continuosly calling customer care and they are not responding at all.

                                        Please do the needful asap. Never expected this from hdfc...

                                        transaction cancel - Comment #2906547 - Image #0
                                        transaction cancel - Comment #2906547 - Image #1
                                        17.70 has been cut on 26 Oct 2017
                                        Ref. No. MIR[protected]
                                        Please do the needful as soon as possible and refund the deducted amount if possible. Please reach out to me in case of any queries at my mail ID regarding customer ID or account number. Thanks in advance.
                                        I hate hdfc.they gave a credit card with wrong morals and values.i hate hdfc.
                                        I'm HARIKUMAR REDDY, I'm working in bimmanahalli branch in Bangalore.So my reliving is done 30.10.2017.
                                        So applied EPF, but I got pf amount 70%and 30% pending is there . What happened I don't no.but I sent every documents.i didn't get any mail and massage.my EMP code :123489
                                        What is this taxation? Without any notice they withdrawal amount and this is second time happening.
                                        I Dnt know why do they charge for...????
                                        Please clarify this

                                        3RD PARTY CASH TXN INC GST 131017-MIR[protected], 27 Oct 2017
                                        INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected], 25 Oct 2017
                                        With out doing any shopping my due amount is 1501.47.
                                        With out my concern and approval transaction is happened.
                                        For this reason i am closing my card.
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