HDFC Bank — amount deduction

Address:

530029

Dear sir/madam;
I am customer of hdfc bank a/c: saving [protected] the total amount deducation from my account 2950/- narration: intera bank cash depost charges.. I am not depost cash in any other branchs i am depost the amount own branch how can the amount deducation the amount from my account i am asking branch concern person she said 65% charges your not getting in that amount remaining amount you will get.. She said please come monday we will refund the monday the total amount of 45%.. Today we are busy tomorrow is holiday and before deposit the amount i am asking her.. She said ok you can deposit amount not a problem but now the amount is deducation from my account.. I can't understand the rules other bank not changed the amount for cash deposit own branch only hdfc bank deducation amount i want refund the total amount..

Branch address:
Nad kotha road
Visakhapatnam
Andharpradesh
Ifsc code: hdfc0001604

Regards
Satish yala
[protected]