HDFC Bank Complaints & Reviews

I have a saving account in hdfc bank. Recently my account has been blocked. I updated my kyc documents but my account has not unblocked. I complaint to home branch but there is no response. I also spoke to customer care they told me to submit kyc documents. I submitted my kyc documents to my home branch but there is no result so what should i do please give me advice for me

Please cancel my plan,

My plan details

Relation ship number: 1401424
Plan name: enhanced wa privilege single plan.
Mobile no: [protected]
My contact address: plot no:9/1, golden heights, sector 3, hi tech city main rd, huda techno enclave, hitec city, hyderabad, telangana 500081

Please cancel my above plan, revert back my money which cut from my credit card (Xxxx xxxx xxxx 7364)

Dear sir / madam,

sir / madam, my name is. p. Padmaja w/o — p. Srinivasa rao my credit card no — is - [-[protected] ]

I had already paid my credit card total amount in 40, 000 in may 5 th, but u sent a sms to my registerd mobile number yesterday the pending balance of rs (-3300), at recent of 2 days before u send a sms of pending balance of rs — (4300) why because i do not use any trasnsition in my card from the month of may, sir please check & reduce my credit card pending balance

Today i had deposit — 430 — of pending amount at what u send a urgent sms to my registered mobile no — ([protected]) i had paid

But u not debited or not "autopay" the amount

U sent too charges

Pls reduce late payment chaqrges

So i want to continue my card, pls reduce that late payment charges please do needful asap.

thanking you sir,

p. Padmaja

ph. No

— original message —

From: "goldngold. Gnt"

Date:18/10/2017 7:29 pm (Gmt+05:30)

To:customerservices. [protected]@hdfcbank.com

Cc:

Subject: fwd: 'hbl=[protected]' fwd: sub ; - reduce my credit card charges

Hi sir

Today u send a message for my registered number for pending balance of 430 to paid

I already paid today

Plse check & reduce my pending balance

Dear sir / madam,

sir / madam, my name is p. Srinivasa rao my credit card no — is - [-[protected] ]

I had already paid my credit card total amount in 40, 000 in may 5 th, but u sent a sms to my registerd mobile number yesterday the pending balance of rs (-3300), already this month last 2 days u send a message of pending balance (4300) at this month at 3rd u debited amount of rs — (500+4518) total (5018) because i do not use any trasnsition in my card from the month of may
But why u debited amount 5018
U sent too charges

Pls reduce late payment chaqrges

plse reply this is 4th time complàint

So i want to continue my card, pls reduce that late payment charges please do needful asap., & add my late charges at what you debited in my card



thanking you sir,

p. Srinivasa rao

ph. No

There is a transaction issue dated 3/11/2017.
1201/- and 410/- rs transaction are done by me and i received sms for both
This transaction from hdfc bank
But 1515/- the transaction is not done by me and i am not received any
Sms from hdfc bank. All these transaction are done on same date and same
Petrol pump but only two transaction are done by me.
Petrol pump name jyoti petroleum.

Hi there is an account in hdfc bank which is salaried account. Actually my concern is that from my account 29.50 rs has deduct two time for NWD without any information. So i want to refund that payment as soon as possible.

Hi,

I have an hdfc credit ending with 4575 which is charged with an amount of rs 1299 towards oneassist membership fee. It was done without my knowledge and without any prior check with customer.
I had not opted for oneassist while applying for credit card. Also, oneassist didn’t take any prior approval from me.

Please cancel my membership and refund the amount at the earliest.
Also i don’t want any such membership /subscription; in future as well.

Email: [protected]@gmail.com
Hdfc credit ending digits: 4575

Thanks,
Akshay chawla

As a marketing sale person said free card but not given all clear information and toll me life time free card and 23 rupees transactions was decline till not refund to my account and said fill up the dispute form but why I fill up because I got a mail decline be transactions.

Hi i'm venkateswarlu lingam.

I paid 392/- for vodafone package from my mobile through hdfc netbanking. Amount was deducted from account but not credited to the customer account.
It was happened on jun 28th. As of now, there is no proper response from hdfc.

I checked with relationship manager and grievance cell people. They are always telling the process to kill the time.

Ref: hdfc bank creditcard # 524181xxxxxx8632. This is with reference to your cheque payment made towards the above mentioned card number vide cheque # 30329 for rs. 23493.68 dated 02-11-17 drawn on dmk.

As per the email received it shows that hdfc is not able to process my cheque payment on 10 nov.2017.
I would like to inform you that i have deposited chq on 6 th of nov.in goldeol branch in mumbai and if there was any difference in words and figure amount than the bank should have informed me by mail on the same day.
Hdfc bank did not followed up properly and informed me late on 10th of november whereas in 3 days any of the status of the chq would have been received to me by my bank. Afterall they did not deposited the cheque itself and now i have been charged the late fee.
As soon as i received the mail for cheque been not be able to processed i immediately deposited cash in atm for card payment.
So please waive off the late fee and it it is not poaaible to do so than i would like to withdraw your credit card service from today itself.
You can send me the balance payable by me with summary of debits and credits.

Its pathetic that an hdfc employee mob. No. [protected] called my hr team and said i have taken some loan from them. But that call was related to someone else.
He said i'll call your whole team if i'll not give the concern person's no.

One of my friend has not made the credit card payment and just to get his no. He called me up and when i said i dont have the no. The he shauted at me n said ll call evety one in my company...

I am very frequently getting unwanted messages from rm-hdfcsl, hdfcsl headers of hdfc life on my mobile number [protected]. I have repeatedly complaint on their customer care and email but no action is been taken. I still get the messages. I just want them to stop sending me these messages. Its been more than 2-3 month now that am talking to these guys with no satisfactory response. I dont understand why they need so much of time to just unsubscribe one number.

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number [protected]qs
Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

When i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.

I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

If i am not eligible for credit card please put back my all document that i had been submitted to your executive

I am using hdfc credit card and i paid entire due amount on grace period of 3 (Last day) days. My due date is 23-oct-2017 and i paid amount on 26-oct-2017. Bank has charged finance charge as rs.5240.83 and requesting bank to reverse finance charge. As per rbi circular july 16, 2015 and customer has 3 day’s time after the due date to repay the due amount. I paid my bill for last one year like this, suddenly last month they charged finance charges. I called to customer care on 5-nov-2017, explained the same and it was forward to relationship manager mr. Suraj kanojia and i forward my credit card statement screen shot and he forwarded my request to my account relationship manager mr. Ravi salimath. From his side he reversed only rs.1900, and i requested to bank reverse balance amount of my credit card finance charge rs.3340.83. My due date is 23-nov-2107, and looking forward your action on this.
Kindly do the needful to reverse finance charge on my credit card.
Thanks,
Mohankumar n

Dear sir

It is in reference to the account no [protected] at your hanuman nagar branch jaipur, raj. We are also having current account in the name of fulgro environmental & engineering services india pvt. Ltd.in the same branch.

It is very unfortunate to inform you that one of your employee namely mr. Shekhar kanotia working in the same branch approached me to open a classic account infact rather i would say he regularly called me up to open a account informing me about the benefits and ultimately succeed as i opened a account.
Afterwards series of problem and trouble arise. They are
1. He without informing me & without taking my concern opened a recurring deposit and when i complained he doesn't respond.
2. All my messages and alerts of my other current account stop coming to my mobile and
Created a lot of problem for me and i repeatedly approached and reminded mr. Shekher to solve this problem but he was not bothered to take my problem seriously and this problem lasted for more than three months. That to solved after immense pressure and warning to close the account.
3. Irrespective of all these stuff he never attended my call whereas before opening the account he told me that a relationship manger will be provided to you for account related problems.
4. Infact i contacted the bank manager later on as i was literally fed up. I raised my problems to branch manager about opening of rd account without my permission and
Messages and alerts to my current account are not coming. He assured me to solve the issue soon and close the rd account, but as matter of relationship with bank i told branch manager to open sip account, but on a condition to close a rd account, again shekher used all his powers to open the sip account instantly but not closed rd account.

5. Now after few months later i came to know from another person associated with your bank only that the account was not classic account rather normal.
6. When it comes to benefit of mr. Shekher he called me i. E. Taking of car loan, he called me but when the purpose is solved, never takes the call.
I always tried to maintain healthy relationship with bank whether it is opening of classic account or taking policy of premium of rs. 48000/-. I never refused rather i cooperated at every moment, even taking of policy at 9:00 pm, but same was not delivered from your end.
This type of person this is very harmful for your bank reputation what that fellow did was never expected from a professional bank service provider like hdfc.

I would kindly like to request you to take a strict action against mr shikhar as it is indirectly or directly effecting the image of your bank. As i am also a service provider i never give fake promises to my clients.

Looking forward for a kind reply from your side.

Regards
Manish sharma
91-[protected]
A/c no - [protected]

Hi,
The below incident happened on 11th november, 2017.
I got a call from someone asking for my kyc documents.
I questioned him, that i did not request anyone to collect, and from where did he get my number. He said somebody might have given wrong number.

And on 13th nov, 2017 i got a call from the below number saying that i have applied for a loan and if i have submitted my documents to the person on saturday.

[protected]

They even referred me using my full name. And when i started asking questions, they cut the call. They are not picking my call after that.

I have not applied any loan nor have i authorised anyone for doing the same on my behalf.

How can someone else apply a loan on my behalf?
Is my details safe with the bank?

And

Transaction id:[protected]al91xh6 transaction date november 9.
Rs. 5000/- money debited from wallet but not credited in account on transferring. There is no customer care for hdfc payzapp. The customer care number never gets answered. Try yourself before using this app[protected]. And no response to emails even after reminders. Check google playstore reviews how many people lost money. It works but if there is a failed transaction then it's impossible to get money back. Good luck if you still like to use it.

I have added 5000rs from my credit card to payzapp and at the time of sending into bank, money got deducted from wallet. Neither it reached into bank account nor showing into wallet. This issue is of 2nd nov, today is 13th nov. Still after 11 days there is no resolution given.
Worst app, going to complain in consumer board for this card unload error. I have screenshot for the same.
Mail id of mine: [protected]@gmail.com
Phone no [protected]

Hi,

I am not able to make any transactions through my HDFC credit card since yesterday. Please check.After entering the OTP, payment gets declined.

I have the credit balance in my account.

I'm using hdfc jet privilege credit card and i have reward points in that. When i was trying to redeem points from online it's showing a popup that you are not eligible for online redemption... What should i do now??? Can i have another option for redemption...??? Such that i can redeem in another way. Could u help me to redeem points as soon as possible

Dear sir i have used my creditcard in hotel on 29/10/2017 in chennai. My namea. Prabhu my creditcard number [protected]. I have billed rs472/. But the same has billed two time in my account. Kindly verify reverse my account urgently. I have already sent a dispute form to chennai. But no reversal sofar. Please do the needful. Thanks regards prabhu. Mobile number [protected]