HDFC Bank Complaints & Reviews

Res/-

I am a salaried indian railways employee since 2001. I have submitted twice, all the documents requires for hdfc credit card and my only telephonic confirmation done, afterwards my credit card status was showed accepted & in process but within 3 or 4 days a email i received, in this email following was mentioned -

Dear sir/madam,
Subject : your credit card application reference no. [protected]xf
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Please do not reply to this email, this is sent from an automated mailbox

Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank.

Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600041

So please do needful.
Thanks

I am ajay kumar hdfc bank credit card holder. The bank has activated one assist and charged a sum of rs. 1299/- from my credit card number ending with 1630 without my concern on date: 30/10/2017. I am not interested about this service and don't want this membership. So cancel the membership. I am calling the hdfc customer care and visited the bank also regarding this complaint, but there is no responce so please do the needfull and please refund the money soon.

Relationship no : 3005170
Name :- ajay kumar
Mobile no. :- [protected]
Credit card number ending :1630

I deposited 17500 to my payzapp account on 3rd nov, i did 4 transactions on that day, 3 transactions of 5000 rs and 1 of 2500 rs. One transaction of 5000 was failed, customer care representative told to wait for 5 working days. But till now no amount has been refunded to my payzapp wallet. Please check this on priority basis, otherwise i need to take legal actions against them

Registered contact # [protected]

I am saman aherwar hdfc bank credit card holder. The bank has activated one assist and charged a sum of rs. 1299/- from my credit card number ending with 1135 without my concern on date: 27/10/2017. I am not interested about this service and don't want this membership. So cancel the membership. I am calling the hdfc customer care and visited the bank also regarding this complaint, but there is no responce so please do the needfull and please refund the money soon.

Name :- saman aherwar
Mobile no. :- [protected]
Credit card number ending :-1135

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 9250 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2979205
Name :- swanand sudhir kunte.
Mobile no. :- [protected]
Credit card number ending :- 9250

Dear sir,

I have made my final full and final settlement payment of amount 5373.76 inr e following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 2000
Payment amount (Rs ps): 5373.76
Payment date: 3rd november 2017
Payment through: axis bank
Transaction identification number: juti[protected]
Request to issue the noc.

Regards
Amit dofe
[protected]

My both policy without agent code taken in borivali branch but after that agent tell me on behalf of this policy you take loan only 4 percent interest rate will be charged he ask me about policy details and put his agent code but i have not got any loan pls cancelle my both policy and take some strict action about such agent. I have taken police in borivali branch but agent code provide on both policy by smc broker new delhi this fraud work to take some action and cancelled my policy.

I was offered loan of 0 % interest of 20 lakhs against policy of hdfc life. I have done all those policies which they told me that will sanction your loan. Policies were genuine and i got hard copies of them also. But i am not getting dispersal of my loan account. They are telling me to give gst 18 % and agent commission 35 % which becomes a major amount. When i have searched on goggle i got to know that gst is just 5 %. And now they demand for a different policy of 50000/- for agent commission which will be refundable. How to belie ve this? I had to borrow money from someone to pay for policies. How will i pay? I am just a salaried person.

Hi team,

We have a salary account with your bank (Details mentioned below) and since aug some unauthorised transactions are being happening and we request you to refund the same asap.

Account no : [protected]
Transaction under the name of amb chrg incl gst for sep2017-mir[protected] are happening in october.
12th oct, 2017 - 708.00/- (For the month of aug)
12th oct, 2017 - 231.57/- (For the month of sep)
25th oct, 2017 - 17.70/- (For the month of oct)
7th nov, 2017- 299.43/- (For the month of nov)
Sounds fraudulent. This has charged us almost 1300/- till now. Request you to take action on it asap and get it refunded into the account.

Top up loan file no.[protected] not sanctions because of delayed repayment in home loan this is our criteria said by sanctions committee. Sanctions committee said that no processing fees refund
Query is that at the time of document submitig why sales executive not regret our loan. He was. Also known the criteria of sanctions committee why hdfc ltd. Deposit the cheque without proper checking of document, delayed of repayment is saw...

Dear team

This is mahesh babu a payzapp recovered my amount from my savingaccout amount of 10000/- why it's drawn and refund immediately and give reason unless you won't give response i go thru legal give me explanation asap.

Inr 10, 000.00 dr to a/c no xx0929 towards payzapp-recov-01138lo8wiqh-maheshbabu val 10-nov-17. Clr bal inr 5, 053.75.

Thanking you
A. Mahesh babu
[protected]

Hello,
I am having one hdfc salary account in india but now i moved to canada and no more working in that company so not operating my hdfc account but when i logged in i found it gone into - 3500 inr which is not justify according to rbi gudline.
I am in canada and i am not returning to india atleast two more years so not able to go bank inperson to close account. What should i do please help.
Thanks

Navneet singh dodiya

I got a loan emi for 1 year which earlier i wanted it to be for 2 years so i called hdfc customer care on 31october regarding the respective and i was miss guided by them as they told me to first cancel the loan for 1 year and then only a loan for 2 years can be provided and on 8th november i called up customer care again regarding this and then i was told that once a loan is applied then loan can not be applied again. So i request you to provide me loan as i was miss guided earlier and i request you to provide me loan as i would not be able to pay the whole amount at the same time. I will be very thankful to you.

Good morning,

Since last 7 days i am not able to carry any transaction.

Then it was told to me to deposit kyc which i did through net banking on 4th november and till now it's not updated.

It was told me only to working days needed to update if you do from net banking.

I called several times to hdfc nri customer care also.

Really it was very bad experience with hdfc i never expected this type of situation i am going to face.

Kindly do the needful and updat me the status by when can i start my transactions.

Its been 7+ years of relationship with hdfc which made me to take a decision on applying for fasttag from hdfc. But i am really so much disappointed the registration process. I have done the payment and uploaded the signed document as well on 5th nov 2017 but i didn't got any acknowledgement mail or any sort of communication about that, which is really worrying. And now i really don't know whether my application is went through or i need to do anything else to get this done. Please help me on this.

Fasttag application number : hfr008358

To,
The manager.
Hdfc bank
I had deposited my cheque in my salary account. My personal reason i was on leave for 1 month that'sway my salary was not credited in my account. Your bank person (Mrs. Priya from marol branch) told me that your account shifted in saving account because your salary not credited in your account.in this period i was deposited one chequq in my account but 1560/- rs. Deducted directly from my account without any intimation. So i deposited 10000/- rs. On dated 01.11.2017 cash as per your rule, but till this deducted charged not credit in my account. So i request you please look in to this matter seriously & reply me in urgent basis.
I request you that please inform to your customer when any salary account shifted in saving account.

Thanking you,
Your customer.

Hi,

I am samaresh mandal having a credit card with no - xxxx6988. I have tried to pay rs12000 on 22nd but that did not work. I tried to do that on 23rd also but did not work. So i dropped a cheque at indirapuram, ghaziabad (Up) atm.

I have some auto payment registered for mobile bill, but i received a message that the payment not successful. Then i checked and come to know my card is is not credited with rs12000 yet. Then i sent email and called on[protected] times but after waiting long time arnd 30min+ that did not work.

Then i received a call from from hdfc and it was told that pay the amount using neft and sent a email to customer service to let them know that it was not my problem. So there will be no extra charge. I did that but i don't have any response on that and i see lots of extra charges on card. Then again i had a call with hdfc and they said your card is blocked, so first payment minimum amount atleast and then let us know. So i paid again and called them regarding the charges and etc. But i did not receive any update by call back or by email or by sms. So i stopped paying further and following on that. As i can't waste my time and money on this repeatedly. Also due to this my cibil score is also hampered.

Now i decided unless and until i get update and solution on the above charges i will not pay a single money.

Please help on this.

Thanks.

Hello,
I am really frustrated with hdfc bank. I am a doctor (General physician) and i have a salary account in hdfc bank. I decided to take 'hdfc freedom' credit card but when the envelope arrived i was surprised to find a different card: 'solitaire card' i didn't required this card as it didn't fit my requirement. When i asked why this error they said madam you are a woman and this card is good for woman. Who gave them right to decide what is good for me or not.

I asked them to cancel/deactivate this card immediately which they said they will do after an application. I wrote the application and thought the issue was resolved. To my horror i received an email for annual fees of another credit card (Again solitaire) which i never received physically by mail. I don't even know the card no. Which the bank believes i have and am supposed to pay the annual fees for them.

I have taken multiple rounds of the bank and the still the issue is not resolved and the branch manager is saying that i need to pay the annual fee for the card (Which i never received and used). I am surprised with the callousness and attitude of bank and it's employees.

Just wanted to share this and hoping that some one higher in authority will read and resolve this issue. Else i am soon going to request my hospital to change even the saving account and close hdfc account for good.

Thanks,
Akanksha
Cust id: 72186699

Guys don't misguide with your customer becouse you people can't afford brad and butter without us don't cheat with customers
Tele caller told me you have pre approve a credit there is no charges like monthly annuly fee required. After issue the credit card i show the statement then i found one insurance policy issue against my credit card which is totally unknown for me. If possible refund my money otherwise i'll go for legal procedure
Thanks& regards
Sahanur alam barbhuiya
Ph no. [protected]
Customer id_54603562

I am muthulakshmi. I am doing hdfc securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When i receive sir??? My mobile number is-[protected] thanks lots... Still there is no response answers from your side,,, please clarify my pending payment,, on monday morning they called me and said they will make payment pendings in two days but no response,, why i am not getting my derivatives account details also,, it's always shows incorrectly,, please send me the details of my account details,,, once again thank lots,, since past 6 months it's going like this,,