HDFC Bank Complaints & Reviews

Hello,
I am really frustrated with hdfc bank. I am a doctor (General physician) and i have a salary account in hdfc bank. I decided to take 'hdfc freedom' credit card but when the envelope arrived i was surprised to find a different card: 'solitaire card' i didn't required this card as it didn't fit my requirement. When i asked why this error they said madam you are a woman and this card is good for woman. Who gave them right to decide what is good for me or not.

I asked them to cancel/deactivate this card immediately which they said they will do after an application. I wrote the application and thought the issue was resolved. To my horror i received an email for annual fees of another credit card (Again solitaire) which i never received physically by mail. I don't even know the card no. Which the bank believes i have and am supposed to pay the annual fees for them.

I have taken multiple rounds of the bank and the still the issue is not resolved and the branch manager is saying that i need to pay the annual fee for the card (Which i never received and used). I am surprised with the callousness and attitude of bank and it's employees.

Just wanted to share this and hoping that some one higher in authority will read and resolve this issue. Else i am soon going to request my hospital to change even the saving account and close hdfc account for good.

Thanks,
Akanksha
Cust id: 72186699

Guys don't misguide with your customer becouse you people can't afford brad and butter without us don't cheat with customers
Tele caller told me you have pre approve a credit there is no charges like monthly annuly fee required. After issue the credit card i show the statement then i found one insurance policy issue against my credit card which is totally unknown for me. If possible refund my money otherwise i'll go for legal procedure
Thanks& regards
Sahanur alam barbhuiya
Ph no. [protected]
Customer id_54603562

I am muthulakshmi. I am doing hdfc securities derivative account. Demat account no is 59696364. I have pending payment still not yet received. When i receive sir??? My mobile number is-[protected] thanks lots... Still there is no response answers from your side,,, please clarify my pending payment,, on monday morning they called me and said they will make payment pendings in two days but no response,, why i am not getting my derivatives account details also,, it's always shows incorrectly,, please send me the details of my account details,,, once again thank lots,, since past 6 months it's going like this,,

I have ordered air pump compressor through Amazon and I paid Rs.659 using hdfc NetBank. After some days I have returned it. While tracking the return status, they have mentioned that refund has issued to your bank. But I did not get it yet. If the refund not credited in my account on or before October 28th, 2017, they asked to discuss with bank. I have attached screenshots for your reference.

On 9/11/2017 around 5:07 pm. I was doing online payment of 30, 000 at cuims.in by my debit card. My account no is [protected]. This account is in jharkhand. At transaction time the net got slow and transaction was not completed but money was deducted. The amount was instantly deducted but when i checked that website again there the payment was not done.
Contact no. - [protected]

Cancellation of One Assist Membership:
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 1510 without my concern on date:10/11/2017. This was converted to EMI crediting Rs. 1299 /- to the card and Rs. 564 /- debited aa first EMI from my credit card. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.564 /- and cancel my subscription with immediate effect.

OneAssist Relationship Number : 2900487
Name :- Poonam Pandey
Mobile No. :- [protected]
Credit Card Number Ending :- 1510

I transferred rs 5000 via payzapp from standard chartered bank. The money is deducted but transaction failed on 29 th october 2017. There is no response even my phone or mail l need my money asap

Account no in[protected]
Model. Motorola
Ticket no. 107-074
Mail id. [protected]@gmail.com
Date.[protected]
Please take action as soon as possible

— forwarded message —
From: "sushmita dey"
Date: 9 nov 2017 3:00 pm
Subject: release of funds
To:,
Cc:

Hi,

My bank account is freezed i cant use my funds in my savings account. I was told that i will be able to use my funds once i pay the minimum amount in my credit card. I somehow arranged and did that.. Before crediting the money in the credit card account i called multiple times and i was told that my account will be released within 24 hrs then another one said 48hrs. I called cust service and credit card dept both confirmed the same by saying that.. Now that i have credited money in credit card, my account is still on hold.. I have all the call recordings to prove that. A huge amount of money is still on hold and i need that for medical reasons. Different ppl are saying diff things.. Your team is not trained enough to give the right info. Now when i call hdfc today they say my funds will never be released and cc will be on permanent block. I dont know what to do where to go.. Your bank is full of # and is making my life worse day by day.. Really dont test my patience i will screw your lives if this is not solved... This guys matthew i suppose he is the manager even he is not answering my call he is disconnecting my calls [protected]. He does not have balls to speak. His phone is switched off now. Then this guy thiru i see he is the manager too even he is not talking to me simce 2 days he is saying that he will arrange a call back but no call has ever come to me
[protected] and moreover he disconnected my call.

I repeat myself again i need that money for medical reasons.. If its not solved i will take this to media and file a case against hdfc.. Its against my will if the money in my savings acc is credited to my credit card.

I want this to be solved now..
Take this as a serious matter..

Savings acc # [protected]
Credit card # [protected]
Cust id 66023491

Sushmita dey

I am a preferred customer of hdfc bank and i have been provided prm for trading named mr narendra from howrah branch. As i have instruct him to buy hpc for intraday at 11.5a. M. He confirmed me that trade has been executed at11.29 a. M. But i found they traded at 3. Pm when i called him for update. Previously
I called him at 1. P. M. To confirm whether share bought or not but they neither pick my call nor call back. Due to his negligence i have suffered loss. Now my concern is who will bear the loss?? As i had asked him again n agin wherher he will track the share n trade at said price or not? After his confirmation i stop tracking that stock. So i request you to please take quick action against him and give my suffered money back.

I did a transaction of 5000rs. On 2nd of november however due to some reasons the transaction is failed i got a message from u r end that the amount will be credited in 5 working days... It's been 6 working days i did not get my money in my wallet. They are not giving reply to any messages. I tried contacting in playstore, gmail and facebook. They are not lifting the call also.

I had applied for credit card in visakhapatanam branch 25 days ago, but till now the process of credit card was not completed while contacting to agent he is not explaining the details of delay and saying that it was in process with in 2 days process will be complete. But process was not been success till now too frustrated with the hdfc banking and i am writing this is to implent some methods to process for credit card.

We had already settled the credit card payment but still we have not recd noc letter from my card # [protected]. We sent mail on daily basis but not response to credit card team. Mr. Sivakumar has spoken for last week regarding the credit card settlement and he says that the outstanding amount for rs. 1707/- it will be pay and we shall arrange the noc letter. Kindly send us the noc letter and it is an immediately.

I want to raise a complaint against hdfc bank as payzapp is a fully owned app of hdfc bank. They are the parent company behing payzapp.

As per the payzapp "scan to pay" offer from 4th aug to 30th sep'2017 i was eligible for a cashback of rs.150 (100 + 50) as i made 2 transactions of more than rs.200 on participating merchants.

The cashback was expected to be credited in early october but its been almost 40 days i am following up with payzapp (Ticket=161-664) customer care but they are asking foolish questions again and again and keep irritating me. Whenever i am marking a mail to payzapp support ([protected]@billdesk.com, [protected]@payzapp.in) i received an auto-response that we will revert in 5 days and then i do not received any kind of mail. After reminding them, they ask me same questions like (Transaction id, first 4 digit and last 4 digit of card).

I would also like to highlight that i atleast made an attempt 100 times on their customer support [protected] but its quite strange to say that all the time it says the number is busy try again later.

I have attached the screenshot of "scan to pay" payzapp offer along with the screen shots of transactions i did during the offer period. Could you please check and escalate this matter to hdfc bank and penalise them.

Hi team,

I had updated the new mobile through atm by using more option and mobile update from old mobile number ([protected]) to new mobile number ([protected]) on last saturday
But it has not been updated until.

Could you please assist on this as soon as possible, because i have to do some online amount transfers once i will get my one time otp password.

Please let me know if any further inforamtion

Customer id : 41817560
Account no - [protected]
Name : ediga ranga swamy

People from various branches of hdfc and who looks like their vendors of keep calling me for personal loan/business loan very frequently. Even after repeatedly requesting the callers to add my number to dnd they still keep calling me.

It's so annoying and frustrating. I get at least 1 calls per day asking if you interested in personal or business loan.

Dear sir,

I purchased subject line plan worth rs30000/- on 4th of october, till date my policy is not generated and the broker mr. Varun (Mob no.-[protected], [protected]) give me false information. Kindly resolve this issue or you can cancel this application no[protected] and refund my total amount rs30000/- in my given axis bank a/c no - [protected].

Thanks
Gautam kumar prasad
Mob - [protected]

Very bad experience with hdfc dharmapuri branch. I applied for jewel loan on 09/11/17, first, they assured in the interest rate of 11%. But at the final processing, they put 13.50%. Very worst bank i have ever seen. These branch employees are not honest and even not transparent, they put a lot of hidden charges. So many dishonest worst employees/managers in this hdfc dharmapuri branch. Tn

I will upload those proof soon.

I recommend go to some other bank.

Hello

I had made an atm withdrawl from citi bank, dlf it park2 branch from my hdfc account on 31st oct 2017 @ 1:55pm ist of rs -10000 and rs-6000.
The amount has been debited from my account but i have not receicved the cash.
Also i have received the dispense failure slip from the atm.
I had made complaint in hdfc bank on 1st nov 2017 but didnt recevied any fruitful response from there relationship manager....

I made a flight booking using smartbuy on 18 oct, 2017 and flight booking got failed from smartbuy side but my money got deducted.

After that i got mail that in 1 hour refund will be processed and same will be credited to your account in 7 days but it didn't happen till now.

I tried to call smartbuy customer service so many times (More than 20 times) and every time they are saying that in next 2 days you will get your money.

Now i am really frustrated and i want you to take this seriously other wise i have to take serious action against hdfc smartbuy.

I am putting all the details here.

Order id: [protected]
Order date: 18-oct-2017 09:42:09
Amount paid: rs 12316

Smartbuy customer care gave me a complain number as well which i think doesn't make sense because no one is looking into it.

Complain number - sb[protected]

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr010214. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 4 years now (Saving acc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.