HDFC Bank Complaints & Reviews

Hello Sir/Mam
I have purchased an insurance policy for my TVS Scooty Pep+ 2012. And on 5th nov i have applied for the change of name of policy holder; as the Scooty was sold to me from Seema Yadav. My complaint regarding that is I didn't got any soft copy on my mail even after 3 days. Policy no. And details are given below:
"Your request has been registered successfully for transfer of Policy No [protected] and same will be processed within 3 working days Please make a note of your request id 26248003. Updated Policy copy will be sent on your registered email id". This was the SMs I got on my registered mobile no. [protected] after applying for transfer of policy.

Rs. 14420.00 was wrongly spend by me on my hdfc credit card ending 3705 on 16.11.2018 at 14:59:41 to bluedart1179789. You are requested to kindly decline the said transaction of rs. 14, 420.00 immediately since the payment of the goods was made earlier.
Kindly reverse the above amount of rs. 14, 420.00 to my credit card immediatly

Thanking you,
Rohit gupta
Card holder
Mobile no. [protected]
18 chinar drive, dlf farms house
Chattarpur, new delhi-110074

I got a timeout error when completing the ordering fastag on hdfc site. The transaction for rs.500 was done but have not got any confirmation on the application. Attached is the screen shot of the bank transaction.. pls look into this and refund the amount of rs. 500.

Even more frustrating part is this transaction was done on 23rd Sept... send email to customer care and followed up but there no response, called customer care multiple times... standard answer was we have forwarded your complain to backend team... its been one and a half months now... but no response or any update.

Dear sir /madam
My name is sachin supare, my joint october 7, 2014 to hdfc bank ltd. Butibori - maharashtra (Microfinance) my employee code 134584 role is contract executive, desember 31, 2014 i left the job as per company process, ofter i am getting full and final settlement
But till i am not getting my relieving letter i contact same hr persons not response.
I am going for other job in need my reliving letter
Please provide reliving letter

Hdfc bank has deducted rs. 600 from my salary account on 20 Nov 2018 for ". Ach debit return charges" for which i have not even received any intimation through email or sms from the bank before deductions and also I am not aware about any debit charges. Rs. 600 amount is valuable for me. as my financial condition. as from my condition i want to refund that amount from bank. and i am taking care next time on such issues.
thanking you..

Recently i have bought a car and made the car loan for hdfc bank for 1000000 rupees. I have applied for the credit card as for the agent asked for to do so, and i got the verification calls from the bank and took all the details required and also asked what name to printed on the card though and after all these verifications i have been sent a link to check the status after two days and it been disapproved. I need to know what is the reason that i got disapproved for.

Why is credit card being disapproved saying address not verified even after a few guys verified at my home. This is not acceptable i didn't asked for the card, you guys probed me to take the card and it is being disapproved twice, i have vistied the nearest branch and submitted the form for requesting the address verification again and even that it was disapproved again. This is not good. I want to know the reason why it is being disapproved my app ref no is18j[protected]s3

I had applied for hdfc credit card around 30 days ago. No. Of associates had come to home and office for verification and took signature. It's been around 4 weeks and still not received the credit card.

If i had known that this is how the service of your bank would i would i have applied for some other bank.

Name - rahul thakur
Application no. : 18k[protected]n1
Mobile no:- [protected]

It feels very frustrated that though enrolled with one of the best private bank of india, have to experience a very bitter experience. Henceforth, asking you to give justification of following two matters :
Matter-1
Since my credit card is getting expired in dec-2018, i was intimated by hdfc that the new card will be issued and the shipping details were also shared with me. However, as my new address was not updated with hdfc...

I have a savings account in hdfc bank, i liked the service so thought of opening a current account too in hdfc for our family business. I am in talk with hdfc's bank employee for the last 2 3 months for the same. I submitted all documents for the same but he being highly ignorant never check documents on time and would call me after 10 15 days of submission to submit documents as he missed some signature or something or any document is missing. Not only that he would always misbehave and use improper language.

On 15th november hdfc bank employee told me that account is opened and messaged me an account number. I requested for an official mail or a message as i had to do a transaction in the new account and wanted to be sure it's my new account only. On listening this he started abusing and shouting, he threatened me to face dire consequences and that he will visit me and teach me a lesson for doubting him. He consistently said he would visit me and show me what can he do. He kept on shouting and behaved violently till i cut his call. I think it's my right to atleast have a proper confirmation from bank and not just a plain text from unauthenticated number, that's not how bank works.

The bank employee took rs 12000 cheque from me for account opening, my money has been deducted but he is threatening on asking for account opening confirmation. This is highly shameful and pathetic that hdfc bank employees are ready to hit a customer on just asking for account opening confirmation. Highly disappointed and shocked by the way hdfc employees treat customers and they have no fear that any action would be taken on them.

Bank employee name - raman singh branch - 5 r/2, badshah khan chowk nit faridabad-121001

There has been wrong deduction of inr 1770 from my account on 1st october 2018, the payment deducted from my bank account and shown as not received by merchant. I have raised the complaint multiple times to customer care, also visited branch. However, the issue is still not resolved. I was informed by mail that amount will be credited in my bank account by 15th november, however nothing has been done till date.
Account no: [protected]

Details of mail mentioned below:
Dear customer,

Thank you for writing to us.

This is with reference to your query regarding disputed transaction.

This is with reference to your query regarding transaction of rs 1770.00 on 30/09/2018 at m/s movies93333


We would like to inform that we have raised a chargeback vide ref # pdn108468. We will credit your a/c by 15-nov-18 (Working day) as per visa/mastercard tat provided we do not get a representment claim (That is proof of transaction) from the acquiring bank.

Further, we would like inform that we are liasing with acquiring bank for disputed transaction. We will revert to you once we receive any proof regarding the disputed transaction on or before 15-nov-18.

The reference number for your query is 1674072

Warm regards,

Arun kumar
Customer support team
Hdfc bank ltd

Sir enke rep. Ke dawra cheat kiya gaya ki ap thoda amount jama. Kar de jisko ko hum less karte rahege jabki unne koi amount less nahi kiya uske baad enke agent dawra mujhe phone. Par kai baar dhamkya gya hi jjiski wajah se manisik takleefo se gujr rahi hu.. Kai ense gujesh bhi ki ap mera amoun less kar abki amount emi bana de par sirf dhamki dete hai, mein enko kai baar email kiya. Ki sir apke rep dwara cheat karke amount kyu jama karya gaya. Enke dwara cash jama karne par charge wasool karte the. Pl help ab enno amount entn adhik kar diya jo meri arthik esthi se bahar hai

I have some issues with the branch service:
1. I visit branch on daily basis for cash deposit but i don't find cashier on seat any day at 9:30am. I have to wait for atleast half n hour and than cashier comes to the seat. It happens because off the daily meetings of branch manager.
2. If i ask for any queries no one in the branch gives the satisfactory answer to my questions. They are always busy in their work.
3. It takes too much time for any modification in account.
4. I have a cc limit account in branch and due to unsatisfactory response from branch i asked them to surrender my limit as i would like to change my bank and they said ok but you have to pay 4% of your current limit as the transfer charge of your limit.

I feel like i have chosen the wrong bank for my transactions. I feel unsafe with my money in your bank.
Statement charges, cash deposit charges are too high.

Over all i am not satisfied with branch service.

Hi, i have a big issue, i have an saving account in your bank in bodhgaya bihar but it was my mistake i opened. I haven’t received my cheque book even not my debit card, i’m sick with your worst service in bodhgaya bihar branch. I don’t believe is this hdfc bank or local patri bank. I don’t want to upload on social media these things. I respect hdfc bank but i’m angry because of your unexpected service. Please make sure i need my cheque book and my debit card. I hope i will get confirmation as soon as possible and i hope you will do your best.
Tajamul hussain mugloo
A/c [protected]
Saving
Bodhgaya

My father is farmer, All land original documents his name, his sons psu employees salary slips there, IT returns files last three years, repaying capacity is there .Why should not give the loan. One of my village customer taken loan this is fraud. Why should compair that person. I inquiry branch dhone, kurnool dist, ap

I had closed my hdfc account 2 years ago.. Till now they didn't close or update my cif number from my account. After that i din't get my gas subsidy coz it shows my aadhar card status show inactive and rejected from npcl.
I went in hdfc bank changanacherry branch, kottayam, kerala and told this complaint but the employee behave very harsh and very rude.
I need some solution for this as soon as possible.

I had some wrong transaction so raised a complaint and later they asked to file a dispute I did. Still was making regular payment. After that some unauthorized transaction happened and I blocked the card. I lost all trust on HDFC. I had 1.5K balance and said until dispute resolved will not pay, still calculated interest and made it 5K and issued a PDA notice. No one answers phone, neither the Cc legal help line, Cc dispute, HDFC credit card email id works.this is harrasment sir. I need help.

Customer id 715008. This bank charges rs 750+gst for atm debit card and looting the account holders while most of the similar banks charge rs 100-150 or nothing at all. This charge is when you maintain the minimum balance required at all times. I would like to bring to the notice of all new entrants about the exorbitant charge for debit card. You can well assess other charges in the bank i[censored] try to seek any service additional like dd, neft etc. Further the service in the bank has deteriorated very much in the recent past. Any query raised in the bank website will not be responded except an auto response stating that the matter is looked into as priority. The personnel do not seem to know the meaning of word' priority' since they sleep for months without any response. I took up 2 queries at their website and so far no one has bothered to respond.

I have cancelled a order on flipkart, i immediately got a msg from hdfc next morning that

Ur transaction on hdfc bank debit/atm card ending 6338 for rs. 29663.00 has been credited/reversed by flipkart16326 on[protected]:05:34:00.

I checked the online statement and it is not credited into my account. Please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?

This is the message from flipkart for reference:

Your order could not be completed. Refund has been initiated for payment amounting to 29663.0.
Here is the reference pzt[protected]sj6bh01. For more details please check your email

We have an EDC machine from HDFC Bank having TID No. 47071414. In this many cards fail to transact giving error message "Tracking Error" . Noteworthy to mention that the same card transacts successfully in another EDC machine we have from ICICI nd UBI Bank.

I tried upteem time to reach to their help desk number[protected] or[protected] or [protected] but never could get through as it always comes engaged all through the business hours (9:30 AM to 9:30 PM). I tried atleast one hundred times in last one month and every time it comes engaged, I attempted to send them an email at [protected]@hdfcbank.com which too failed with error message.I shall appreciate very much if any one can help me in reporting the issue to an appropriate place.