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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 834

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P
pdrout
from Vellore, Tamil Nadu
Nov 23, 2018
Resolved
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rail ticket cancellation amount not credited to my card

Address: Visakhapatnam, Andhra Pradesh, 530032

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my credit card no : [protected]. Please do the needful. Urgent
1) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 825.0 has been processed as per below details:
Date...
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Mannu Barman
from Alwar, Rajasthan
Nov 23, 2018
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Address: Alwar, Rajasthan, 301001

I am take it 4-5 hdfc bank consumer loan with my family samsung galaxy smart phone and already paid 3-4 emi all phone but still not recevied any cash to my bank account i dont know why delay always cash bank

Model - note 9/s9+/google pixel/iphone 7+/j8/s9 128 /a7 128gb

I am paying regular emi but not recevied cash bank

Kindly resolve the case

Kindly contact us - [protected] give you complete details.
Dec 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Nov 24, 2018
Updated by Mannu Barman
I DONT KNOW HERE SHOW LOAN ACCOUNT NUMBER KINDLY US THE DETAILS I GIVE YOU MY ALL FAMILY MEMBER MOBILE NUMBER TO CHECK IT

1. [protected]
2. [protected]
3.[protected]
4.[protected]

KINDLY PROVIDE ME DETAIL ALSO
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    V
    Vasu Gangapalli
    from Tiruchengode, Tamil Nadu
    Nov 23, 2018
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    Address: 560016

    Unauthorized deduction by one assist and hdfc bank without my permission.

    An amount of 1899 was deducted from my new hdfc credit card, without my consent on 17th november 2018.
    I want full refund for the amount debited as i am not at all interested in the services offered by you.

    Below are the information you may require :

    Name : vasu g s
    Card ending : xxx1676
    Amount charged : inr 1899
    One assist relation no.3112669
    Contact number : [protected]

    Wishing to get my refund as soon as possible.

    Thanks,
    Vasu g s
    HDFC Bank customer support has been notified about the posted complaint.
    Dear sir Plz Cancellation My Credit card
    Devi Prasad ketha's reply, Nov 17, 2018
    Dear sir Plz Cancellation My Credit card
    I am a HDFC bank credit card holder . The bank has auto debited Rs. 999/- from my credit card number. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.999/-

    Name :-Suganya M
    Mobile Number:-[protected]
    Hi I forgot the PIN of my Food Plus Card. I could not able to login to the prepaid cards section of the net banking to re generate it. I called to the food plus card desk (Chennai) they told they will regenerate my IPIN and send so that i can login to my netbanking. I didnt get any emails regarding that so far
    Dear Customer,

    Greetings from OneAssist!

    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3751071. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

    Regards,

    Devendra,

    OneAssist, Social Media Team.
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      V
      Veeranna Pattar
      from Hubli, Karnataka
      Nov 23, 2018
      Resolved
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      Resolved

      Please note that i applied for hdfc credit card and got reference no 18k[protected]s2 i got all verification done. And also got message as card is processed, can track the card after 2 days. But today i received mail as follows

      This is with reference to your e-mail regarding application on your hdfc bank credit card account.

      This is with reference to application reference number 18k[protected]s2

      Thank you for your interest in hdfc bank international credit card.

      We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

      As per rbi guuideline circular no. Rbi/[protected]/100
      Dbod. Fsd. Bc.23/24.01.011/2008-09 dated[july 1, 2008]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.
      Nov 30, 2018
      Complaint marked as Resolved 
      Approved and dispatched.
      HDFC Bank customer support has been notified about the posted complaint.
      Nov 30, 2018
      Updated by Veeranna Pattar
      Finally card approved and dispatched.
      Verified Support
      Dec 05, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed and confirm that, as an outcome of our review, an HDFC Bank credit card number ending with 9396 has been approved and will be despatched to your mailing address maintained with us. You may look forward to receiving the card within 5 to 7 working days.

      -Nadia
      HDFC Bank Customer Assistance
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        J
        Jay7388
        from Mohali, Punjab
        Nov 22, 2018
        Resolved
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        Address: Jalaun, Uttar Pradesh, 285001

        Bank have told us to deposit 5 lac rupees for 5 year and we will get 8 lac after 5 year but when the refund time came then during refund bank have only gave us 5 lac rs and told us that there is no such scemes and not even given the interest of 5 years on saving account and done such kind of fraud with us and employes of bank told us several time before five year to invest in bank and now they are doing such kind of fraud and loosing our trus
        Dec 24, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 23, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com and the complete address of the Branch. Visit here https://goo.gl/eXiVgB for help with branch address. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail
        s. Of course, all your details will remain confidential.

        -Anay
        HDFC Bank Customer Assistance
        I applied for current account on 2 November but till date my account is not opened . All my office mates also applied on same day and got confirmed their account.
        Team,

        I did 75k transaction on 29th July at Tanishq jewellery ( Titan company gandhinagar). Not received 5% cashback yet.

        Please help me out to get cashback as soon as possible.

        Number:[protected]
        snehal parikh's reply, Nov 17, 2018
        Tanishq 5%
        Hdfc bank has deducted rs. 600 from my salary account for ". Ach debit return charges" for which i have not even received any intimation through email or sms from the bank before deductions.
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          V
          Veeranna Pattar
          from Hubli, Karnataka
          Nov 22, 2018
          Resolved
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          Resolved

          I had applied for hdfc cc & submitted all the required documents and information for application form.

          After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
          "dear applicant your hdfc bank credit card app ref no 18k[protected]s2 is approved in principle subject to internal checks"

          After that received telephonic verification calls & physical verification at office & residential address.

          But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
          "
          Dear sir/madam,
          Subject : your credit card application reference no. 18k[protected]s2
          Thank you for your interest in hdfc bank credit card.

          We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

          Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

          It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.

          So hoping to get some resolution i am posting it here.
          Nov 30, 2018
          Complaint marked as Resolved 
          Approved
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 23, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

          -Zubin
          HDFC Bank Customer Assistance
          Nov 30, 2018
          Updated by Veeranna Pattar
          Approved and dispatchef
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            K
            kshar49
            from Ranchi, Jharkhand
            Nov 22, 2018
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700040

            Dear sir i have hdfc bank credit card that i was happily using but due some financial crisis i am not able to pay the outstanding amount. Now they are continuously calling me and asking me for the money. Even today they have called my father for that.
            Now i have decided for the settlement and they are not telling me the process and harrasing me daily.
            Kindly take any action or do help me for the settlement.
            Dec 25, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 23, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We note that you wish to settle your credit card account, hence we request you to contact our Debt management officers at[protected] / 40372303 for further assistance in this regard.

            -Zubin
            HDFC Bank Customer Assistance
            has your complaint been resolved?
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              G
              giri thakur
              from Bengaluru, Karnataka
              Nov 22, 2018
              Resolved
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              Resolved

              Address: Shimla, Himachal Pradesh, 171009

              Hello there

              I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

              And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

              Please deactivate and refund my money asap
              Girish kumar credit no 4893*5370
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Giri,

              We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

              Regards,

              Devendra,

              OneAssist, Social Media Team.
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                K
                Kunj4u
                from Mumbai, Maharashtra
                Nov 22, 2018
                Resolved
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                Address: Mumbai City, Maharashtra, 400078

                I had purchased jewellery from tanishq on 9th sept 2018 for amount 74421 using my hdfc bank credit card. As per in store communication there was offer on hdfc bank credit card as per which 5% cash back was given to the customer with upper limit of 5000rs. As per my bill i was suppose to get 5% as cash back - amt 3721.05
                It’s been over two months and i have still not got the cash back. I want to escalate this issue and claim the money
                Since i had other cards which too had better offer but i opted for hdfc due to the offer. All the bill payment is done on time and more over return period of the jewellery is over. Thus there is no reason why cash back is not credited
                Dec 23, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Susmit Saha
                  from Kunnamangalam, Kerala
                  Nov 22, 2018
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                  consumer durable loan

                  Address: Kolkata, West Bengal, 700031

                  Hi, i have taken hdfc loan for air condition for which i got notification on 20/11/2018. As soon as a representative called me, i asked him to put my account in auto debit for deduction og emi. After, which i received a message as well regarding the same where it was stated that overdue amount was for 2 months with no fault of mine. As i have asked that customer care person to put my account in auto debit which he failed to do is none of...
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                  A
                  Adhik Panicker
                  from Bengaluru, Karnataka
                  Nov 22, 2018
                  Resolved
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                  Resolved

                  Sir i had my own and another 2account in my son adhik a panicker &abhik a panicker at your cheppad branch (Both are minor) as it was not operating i whished to close the a/c and i approached cheppad branch operations manager mr. Subramaniam s. He told me it is not possible to give cash and it can only be paid by dd. On receiving the dd i approched federal bank, kerala gramin bank they told it cannot be cleared. I contacted mr subramiam and again requested to pay back in cash, he told he cant do anything. Then what shall i do with the dd, can you give a help in changing the dd. The amount comes rs 8394/- and rs 7014
                  Dec 23, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 22, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Hi Adhik,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25365) in the subject line so that our team can assist you.
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                    H
                    himanshu70
                    Nov 22, 2018
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                    Address: Jabalpur, Madhya Pradesh, 482004

                    Hi team,

                    I am current/saving account hdfc bank with kanchan enterprises, and few months back some other customer with same name kanchan enterprises from delhi branch settle their car loan, and you reported that loan dispute against us, which is not taken by me, please help me to correct that cibil record, due to this i am not able to get any loan from any bank because of poor cibil report,

                    Regrads
                    Himanshu anandani
                    [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Omika Khande
                      from Delhi, Delhi
                      Nov 22, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400093

                      Dear sir/madam,

                      My credit card number is xxxx xxxx xxxx 4104. It's been 4 month i'm struggling with very unprofessional hdfc credit card department team. My issue is, i had to pay my total payment of 20, 000 in aug 2018, before 2 months i had filled the form for block the card as per the bank process in jvlr branch with shraddha.

                      And after 25 days i went again to shraddha she told me that it has been already blocked but i haven't received any email or msg from hdfc bank yet so she told me that yes but it has been blocked and she told me to apply fresh credit card if you want i ask her 100 times that it will not decline so she told me that no mam no worries i will take care for you

                      And i trust her and applied for fresh credit card and after 2 days the verification person has came in my office for verify and in home address as well

                      But again after 2 days i received mail from hdfc bank that your credit card declined

                      So i went to shraddha again for this she told me that she have to check in the system she has taken almost 5 days to check in the system after 5 days i went in the branch so she told me that your previous card not yet blocked thats why its has been declined

                      She told me to fill form again for block the card so i have filled that form before 3 days

                      I have a salary account of hdfc bank but this is very unprofessional i am very upset for this please take some strick action for this matter

                      I hope you understand my felling please do something.

                      Thanks & regards
                      Shweta thorve
                      Dec 23, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 22, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Sridevisentil
                        from Jayamkondacholapuram, Tamil Nadu
                        Nov 22, 2018
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                        I tried contacting insurance staff but they are not responded, the hdfc staff say that a staff from hdfc will contact me. But till date nobody contacted please respond my complaint i already submitted a complaint this is second complaint very very very poor customer service. Im not satisfied with your service   replace all
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Vijaym9990
                          from Chennai, Tamil Nadu
                          Nov 22, 2018
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                          Address: Kanchipuram, Tamil Nadu

                          1. Without my knowledge, the amount gets deducted from hdfc and added again. Don't know how its happening.

                          2. Without notifying me they deducting minimum balance and other maintenance charges.

                          3. They not clearly convey how much minimum balance need to maintain.in customer care, once i got answer as 5k is the limit and another time they told 10k is the monthly minimum balance

                          Very worst service from hdfc customer care. I can't register my complaint..

                          Tried calling the number which i received through the message but it's not connecting. [protected]. I waited for more than half an hour.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            venkatesh.chikoti
                            from Hyderabad, Telangana
                            Nov 22, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana, 500090

                            I had purchased an samsung tv from pai electronics using hdfc credit card cashback offer on 08/08/2018
                            The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days. Still i have not received the cashback

                            Hdfc helpline will not get connect (I have called and waited for 40 mins but the representative has not picked the call)

                            Hdfc representative is asking for credit card details.

                            Its a fraud!
                            Hdfc bank is a scam...

                            My email id is venkatesh. [protected]@gmail.com
                            Mobile: [protected]
                            Dec 23, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 22, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              archana kasargod
                              from Bengaluru, Karnataka
                              Nov 22, 2018
                              Resolved
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                              Resolved

                              Address: Mysore, Karnataka, 570023

                              Hello,
                              I would like to make a complaint regarding hdfc's annual debit card fee on my account, i spoke to my personal banker as well and he was helpless. I want normal debit card without any charges, i do not want any privileges provided by bank in the name of looting people without notice. Off course am looking for a refund of 885 on my account.
                              Name: archana kasargod
                              Mob:[protected]
                              Dec 31, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 22, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id, Charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Anil K K
                                Nov 22, 2018
                                Resolved
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                                Resolved

                                I am an imperia customer of hdfc and am struggling to get the status of my application for linking the dmat account with trading account which i submitted to mr ranjit of btm layout, bengaluru as mentioned in your web site (No - [protected]). This was done on nov 14 '2018

                                I have been trying to reach out to mr ranjit and find out the status of my request but never expected this kind of service from hdfcsec. Please share the update and escalate to the next level or share the details so that i escalate

                                Thanks for your help
                                Dec 26, 2018
                                Complaint marked as Resolved 
                                HDFC Securities customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 24, 2018
                                HDFC Securities Customer Care's response
                                Dear Customer

                                Greetings from HDFC Securities Ltd !!!

                                In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com".

                                We will be happy to assist you.

                                Regards
                                Customer Care
                                HDFC Securities Ltd
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                                  A
                                  Arathik
                                  from Hyderabad, Telangana
                                  Nov 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: 500068

                                  I have given application for opening current account 20 days back and raised a complaint to grievance twice (I. E. On 15th nov and 19th nov)
                                  Surprisingly there is no resolution from grievance redressal.
                                  My entire business got struck because of your account opening delay, if i don't get any response by the end of the day, there is no option for me to
                                  Escalate to md's desk.
                                  Waiting for your fast replay.

                                  Regards

                                  Arathi koppolu
                                  Md skywings eshoppy pvt ltd
                                  [protected]
                                  Dec 24, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 22, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We can help with that. Please write to [protected]@hdfcbank.com with your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    NEETHU RAGHUNATHAN
                                    from Bengaluru, Karnataka
                                    Nov 22, 2018
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                                    I tried a transaction on myntra for online purchase, but the transaction was failed.

                                    Myntra suggested me to contact through bank but i am not getting any relevant phone number to report this. I request a refund of my amount. Please suggest me accurate contact detaild
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