HDFC Bank Complaints & Reviews

Hi sir,

My name is nashath aara, i'm from chennai. I have requested for credit card closure by sending the closure form to credit cards division, chennai. I have not received any response. My credit card is not yet deactivated. Kindly deactivate my credit card permanently. I have paid the outstanding dues. Please deactivate my credit card as early as possible.

Dear sir,

I have been receiving calls from the recovery agent. I had earlier last year intimated that i cannot take calls during my working hours. They have been calling from various numbers and i did not know till i check after working hours. They send sms' and when i have tried calling after my working time i have received a message to call back during working hours. My husband called asking for sometime. But still the calls continue and messages continue. Secondly when i called on the 22nd on a number [protected] from which they have sent me a watsap message the lady who says she is shanti only seems to want to irate the customer to pick on an argument. When i tried to explain my condition, it just does seem to reach her. I had to disconnect the call. I called the customer care and also asked for help. I understand i have a payment to do and it has happened now that i have had a problem to pay. All my payments have been happening regularly. Last i also paid 25, 000 to the card but as my husband was aditted in hospital it was again used. I have asked the customer care to put in a request that i am given time to ay y max next month dec. 9th.

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my credit card no : [protected]. Please do the needful. Urgent
1) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 825.0 has been processed as per below details:
Date...

I am take it 4-5 hdfc bank consumer loan with my family samsung galaxy smart phone and already paid 3-4 emi all phone but still not recevied any cash to my bank account i dont know why delay always cash bank

Model - note 9/s9+/google pixel/iphone 7+/j8/s9 128 /a7 128gb

I am paying regular emi but not recevied cash bank

Kindly resolve the case

Kindly contact us - [protected] give you complete details.

Unauthorized deduction by one assist and hdfc bank without my permission.

An amount of 1899 was deducted from my new hdfc credit card, without my consent on 17th november 2018.
I want full refund for the amount debited as i am not at all interested in the services offered by you.

Below are the information you may require :

Name : vasu g s
Card ending : xxx1676
Amount charged : inr 1899
One assist relation no.3112669
Contact number : [protected]

Wishing to get my refund as soon as possible.

Thanks,
Vasu g s

Please note that i applied for hdfc credit card and got reference no 18k[protected]s2 i got all verification done. And also got message as card is processed, can track the card after 2 days. But today i received mail as follows

This is with reference to your e-mail regarding application on your hdfc bank credit card account.

This is with reference to application reference number 18k[protected]s2

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

As per rbi guuideline circular no. Rbi/[protected]/100
Dbod. Fsd. Bc.23/24.01.011/2008-09 dated[july 1, 2008]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.

Bank have told us to deposit 5 lac rupees for 5 year and we will get 8 lac after 5 year but when the refund time came then during refund bank have only gave us 5 lac rs and told us that there is no such scemes and not even given the interest of 5 years on saving account and done such kind of fraud with us and employes of bank told us several time before five year to invest in bank and now they are doing such kind of fraud and loosing our trus

I had applied for hdfc cc & submitted all the required documents and information for application form.

After a day or two received multiple sms and calls regarding cc processing, one of those sms was this :
"dear applicant your hdfc bank credit card app ref no 18k[protected]s2 is approved in principle subject to internal checks"

After that received telephonic verification calls & physical verification at office & residential address.

But yesterday i received mail from bank that they are incapable to process my application without specifying any reason. Following is the mail:
"
Dear sir/madam,
Subject : your credit card application reference no. 18k[protected]s2
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability."

It is really disappointing that after collecting all the docs and verifications still not giving the reason. This also makes feel insecure about our document to be miss used like pan card, aadhar card, bank statements, pay slips as all these are private properties.

So hoping to get some resolution i am posting it here.

Dear sir i have hdfc bank credit card that i was happily using but due some financial crisis i am not able to pay the outstanding amount. Now they are continuously calling me and asking me for the money. Even today they have called my father for that.
Now i have decided for the settlement and they are not telling me the process and harrasing me daily.
Kindly take any action or do help me for the settlement.

Hello there

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Girish kumar credit no 4893*5370

I had purchased jewellery from tanishq on 9th sept 2018 for amount 74421 using my hdfc bank credit card. As per in store communication there was offer on hdfc bank credit card as per which 5% cash back was given to the customer with upper limit of 5000rs. As per my bill i was suppose to get 5% as cash back - amt 3721.05
It’s been over two months and i have still not got the cash back. I want to escalate this issue and claim the money
Since i had other cards which too had better offer but i opted for hdfc due to the offer. All the bill payment is done on time and more over return period of the jewellery is over. Thus there is no reason why cash back is not credited

Hi, i have taken hdfc loan for air condition for which i got notification on 20/11/2018. As soon as a representative called me, i asked him to put my account in auto debit for deduction og emi. After, which i received a message as well regarding the same where it was stated that overdue amount was for 2 months with no fault of mine. As i have asked that customer care person to put my account in auto debit which he failed to do is none of...

Sir i had my own and another 2account in my son adhik a panicker &abhik a panicker at your cheppad branch (Both are minor) as it was not operating i whished to close the a/c and i approached cheppad branch operations manager mr. Subramaniam s. He told me it is not possible to give cash and it can only be paid by dd. On receiving the dd i approched federal bank, kerala gramin bank they told it cannot be cleared. I contacted mr subramiam and again requested to pay back in cash, he told he cant do anything. Then what shall i do with the dd, can you give a help in changing the dd. The amount comes rs 8394/- and rs 7014

Hi team,

I am current/saving account hdfc bank with kanchan enterprises, and few months back some other customer with same name kanchan enterprises from delhi branch settle their car loan, and you reported that loan dispute against us, which is not taken by me, please help me to correct that cibil record, due to this i am not able to get any loan from any bank because of poor cibil report,

Regrads
Himanshu anandani
[protected]@gmail.com

Dear sir/madam,

My credit card number is xxxx xxxx xxxx 4104. It's been 4 month i'm struggling with very unprofessional hdfc credit card department team. My issue is, i had to pay my total payment of 20, 000 in aug 2018, before 2 months i had filled the form for block the card as per the bank process in jvlr branch with shraddha.

And after 25 days i went again to shraddha she told me that it has been already blocked but i haven't received any email or msg from hdfc bank yet so she told me that yes but it has been blocked and she told me to apply fresh credit card if you want i ask her 100 times that it will not decline so she told me that no mam no worries i will take care for you

And i trust her and applied for fresh credit card and after 2 days the verification person has came in my office for verify and in home address as well

But again after 2 days i received mail from hdfc bank that your credit card declined

So i went to shraddha again for this she told me that she have to check in the system she has taken almost 5 days to check in the system after 5 days i went in the branch so she told me that your previous card not yet blocked thats why its has been declined

She told me to fill form again for block the card so i have filled that form before 3 days

I have a salary account of hdfc bank but this is very unprofessional i am very upset for this please take some strick action for this matter

I hope you understand my felling please do something.

Thanks & regards
Shweta thorve

I tried contacting insurance staff but they are not responded, the hdfc staff say that a staff from hdfc will contact me. But till date nobody contacted please respond my complaint i already submitted a complaint this is second complaint very very very poor customer service. Im not satisfied with your service   replace all

1. Without my knowledge, the amount gets deducted from hdfc and added again. Don't know how its happening.

2. Without notifying me they deducting minimum balance and other maintenance charges.

3. They not clearly convey how much minimum balance need to maintain.in customer care, once i got answer as 5k is the limit and another time they told 10k is the monthly minimum balance

Very worst service from hdfc customer care. I can't register my complaint..

Tried calling the number which i received through the message but it's not connecting. [protected]. I waited for more than half an hour.

I had purchased an samsung tv from pai electronics using hdfc credit card cashback offer on 08/08/2018
The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days. Still i have not received the cashback

Hdfc helpline will not get connect (I have called and waited for 40 mins but the representative has not picked the call)

Hdfc representative is asking for credit card details.

Its a fraud!
Hdfc bank is a scam...

My email id is venkatesh. [protected]@gmail.com
Mobile: [protected]

Hello,
I would like to make a complaint regarding hdfc's annual debit card fee on my account, i spoke to my personal banker as well and he was helpless. I want normal debit card without any charges, i do not want any privileges provided by bank in the name of looting people without notice. Off course am looking for a refund of 885 on my account.
Name: archana kasargod
Mob:[protected]

I am an imperia customer of hdfc and am struggling to get the status of my application for linking the dmat account with trading account which i submitted to mr ranjit of btm layout, bengaluru as mentioned in your web site (No - [protected]). This was done on nov 14 '2018

I have been trying to reach out to mr ranjit and find out the status of my request but never expected this kind of service from hdfcsec. Please share the update and escalate to the next level or share the details so that i escalate

Thanks for your help