HDFC Bank Complaints & Reviews

I have paid health policy premium rs 21160/- for hdfc ergo suraksha silvergain for rs 5 lacs cover on dt 5.11.18 vide pay zapp txn id is[protected] thru easy policy. And regularly follow with your customer care services vide ticket no 26292746 dt 14.11.18 but no any respond given by the yr person policy issued or not till 19.11.18. Therfore i request you to pls issued policy or refud money. Kindly help in this regard. Thanks

Hi,

I am ravinder and my hdfc card ending with 7113 and mobile no [protected].
As part of renewal of my card, reward points was adjusted without any prior notice.
Rewards points was not adjusted as per hdfc redeem catalog, here i am loosing my reward points.
I dont want new renewal card, please keep my previous reward points without any adjustment.

Thanks
Ravinder

I am a hdfc bank credit card holder. The bank has auto debited rs.1, 899/ - from my credit card number ending with 1096 without my concern on date:15/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1, 899/

Oneassist relationship number :[protected]
Name :- richard. N
Mobile no. :- [protected]
Credit card number ending :- 1096

Hi,
I am Mrunalini owning a credit card which was blocked and trying to close it bit still the customer care says I have outstanding amount.

I have tried multiple ways to contact the customer care to get this done. And I am being routed to multiple teams and finally nothing was done.

Please do help me in getting this done asap.
mail id : [protected]@gmail.com

Received sms -
Dear customer mandate reference no. Hdfcxxxxx issued to hdfcltd with value of rs. Xxxxxx and frequency month is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate and neither my agent explained about this???
All i have signed-up for is emi which gets deducted every month end...
The mandate amount is nearly 3 times the actual monthly emi...

Your hdfc bank atm/debit card ending 6603 is linked to your a/c ending 1978. For features log on to http://www.hdfcbank.com/personal/products/cards/debit-cards

I have received this message and a similar mail as well where as i don't have any debit card ending with 6603. Looks like pii compromise to me. Request to suspend my hdfc account asap.
Please call me on [protected] for any doubt.

Thanks
Smrutiranjan

Hi sir/ mam,

I had applied for hdfc credit card and it was dispatched through blue dart courier vide airway bill no. [protected] on dt-01/11/2018. Due to my absence in the city i couldn't took the delivery of the card. Now i have got the message saying it is returned call customer care for further instruction. I have tried to call helpline but couldn't able to talk executive.
Kindly help me with it.

My office address is
Wipro limited
Phase ii, hinjewadi rajiv gandhi infotech park, hinjawadi, maharashtra
Midc road
411057

Two of your staff from delhi branch has done fraud with me as they called me asked about my policy that any one is calling you any agent i said no than they told me that u will get there bonus amount if you will take one new policy and u will get your client id after that the mony will tranfer direct to your account but nothing and now they are not talking pls help to resolve my problem

I withdrawn 10000/rs from atm munshipuliya-2 atm - id alc 8094 bank of india at lucknow around 5:29 am on friday morning dt. 16/11/2018, but i didn't received that cash amount and receipt from the machine. I checked with another atm machine bank of hdfc the amount was deducted. My mastercard easyshop rewards no.[protected] and account number [protected]. Hdfc asuran chowk branch medical road, gorakhpur (U. P.) i was waiting for amount to reverse but still its not done. So please reverse the as abovementioned amount soon.

Spent 200₹ in october 2018 n paid it on 1st nov. Didn't use the card further still got bill as 190₹ on 18th nov. Paid on 18th nov with frustration (Though cheated) n blocked that #... Still balance is not updated!!!
Customer care not responding...

Don't use hdfc credit cards they charge without user knowledge...

Citi is far better than hdfc cheater

I received a call yesterday, 26.10.2017 :

"i am calling form mobile no [protected] claiming it from hdfc life insurance one niharika. You have taken a policy called 'classic assurance plan' on 13.3.12. Policy no. : 11452374. You have paid only first time rs. 50000. After that no premium has been paid for 7 years. So you have to pay rs. 3 lac.. We have recived message for cancellation of this policy as so much time is over. If you go for resettlement you have to pay first 6 premiums i.. E 3 lac and then can continue for 7 years. If you don't resettle witjin 1 week you will get only 5% of your paid amt. (50000) and neither hdfc nor you will get balance. It will go to irda."

She gave me name and phone no. [protected] :deepti nagar ([protected]) of regional head. She told me to call this no. And tell my decision.

Today when i called this no. She said it might have happened that when policy was taken agent told you it is one time only so you have not paid.. He conveyed my present residence address where i have been living since 2015 (Whereas policy was claimed to have taken in 2012) correct. Date of birth, my name correct. When i confronted about address, she said that your data has been updated in 2016.

I told him i have not received any document or mail id. He said no mail id is mentioned there in policy document.

She said that a link will be provided wherein i will have to make payment of rs 50, 000/ for new policy which will be refunded in 90 days after deducting minima amount. I was asked to give aadhar no, pan card and cancelled cheque for payment of rs 1.85 lakhs from earlier policy

I haven't received the link, but i have forwarded my aadhar no, pan card and cancelled on whattsapp no [protected]. Please take action against all of them if they are fraud

I had purchased an fridge from sargam using hdfc credit card with offer on 11/08/2018
The offer stated that within 90 days the 10% cashback will be credited in the bank account but it's already more than 100 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
I always face such issues from hdfc products.

I have done four transaction of paying insurance premium of tata aia thane on 14.11.2018 using otp from which three transactions are not successfully paid at that time only on fourth transaction i received massage that transaction made successful and received the merchants receipt of payment. This happened before 10.10pm on 14.11.2018. Next day i got massage that there are four transaction details made by me. I fortunetelly
Escaped from heart attack after seeing the outstanding amount rs 132619.
I am very lower salaried person, only for honesty and sincerity i using credit card from last 15 year without any single dispute, like late payment, any other
Misconduct of card it is with proof. So card dept enhanced my credit limit whatever now exit. So i immediately complain at customer care with all details, amd mailed with filled cdf but still there is not action taken. After continuous requestby mail and phone card dept processed the final statement and sent it to my mail id, now i am not able to pay such huge amount at a time. If i will wait for getting three failed transaction amount return it will delay and card dept will unnecessarily fine me. It was technical problem from card dept but i will suffer this.

Kindly give apology for above problem there by i will remain ever and great full to you. Suresh p samal. Daman.

I am a HDFC Credit Card holder ending no. 4065 and OneAssist membership No. [protected]. An amount of Rs. 1899 has been auto debited from my credit card without my authorisation on 18/11/2018. I am not interested in this service anymore. Please refund my money in my credit card.

Name: Nengdeikip Kipgen
Membership No. [protected]

Sir,
I have tried to change my address as my home permanent address, actually i have two i. E office and to address in my credit card account but i want switch my contact address office to home but hdfc reject my application on signature mismatch basis while no any mismatch there. I tried many time but don't have any solution.

K. L. Meena
Email - [protected]@yahoo.com

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6408 without my concern on date:09/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :nirmala s
Card ending number:6408

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.
According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Now the balance is showing above 8k
Where should i approach now. Please help.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8541 without my concern on date:16/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5728713
Name :- shivam anishkumar sheth
Mobile no. :- [protected]
Credit card number ending :- 8541

I want to launch complaint against hdfc bank, narsinh center, pune. I went to the bank on 17/11/18, to apply for easy shop debit card. I clearly informed bank employees that i want a debit card. They took my signature on an application form and processed htp for it. I was told that debit card application has been filled and i will get it in few days. I have received an email and sms stating that credit card has been issued on my name. This is a clear case of fraud. Without my knowledge the concerned staff member has applied credit card for me just to achieve her monthly target. As per rbi guidelines no bank can force customers to avail credit or debit card facility. I would also like to inform you that i should not be charge for this credit card. Pls take a note for this.

Hello team,
I am jyothsna, My account no: [protected]. It is salary account from last 1 year I am not able to close my account due to some reasons. When I go to related branch they told to pay entire negative balance amount. So, please help me to close my account as soon as possible.

Thank you,
Jyothsna