HDFC Bank Complaints & Reviews

I have done four transaction of paying insurance premium of tata aia thane on 14.11.2018 using otp from which three transactions are not successfully paid at that time only on fourth transaction i received massage that transaction made successful and received the merchants receipt of payment. This happened before 10.10pm on 14.11.2018. Next day i got massage that there are four transaction details made by me. I fortunetelly
Escaped from heart attack after seeing the outstanding amount rs 132619.
I am very lower salaried person, only for honesty and sincerity i using credit card from last 15 year without any single dispute, like late payment, any other
Misconduct of card it is with proof. So card dept enhanced my credit limit whatever now exit. So i immediately complain at customer care with all details, amd mailed with filled cdf but still there is not action taken. After continuous requestby mail and phone card dept processed the final statement and sent it to my mail id, now i am not able to pay such huge amount at a time. If i will wait for getting three failed transaction amount return it will delay and card dept will unnecessarily fine me. It was technical problem from card dept but i will suffer this.

Kindly give apology for above problem there by i will remain ever and great full to you. Suresh p samal. Daman.

I am a HDFC Credit Card holder ending no. 4065 and OneAssist membership No. [protected]. An amount of Rs. 1899 has been auto debited from my credit card without my authorisation on 18/11/2018. I am not interested in this service anymore. Please refund my money in my credit card.

Name: Nengdeikip Kipgen
Membership No. [protected]

Sir,
I have tried to change my address as my home permanent address, actually i have two i. E office and to address in my credit card account but i want switch my contact address office to home but hdfc reject my application on signature mismatch basis while no any mismatch there. I tried many time but don't have any solution.

K. L. Meena
Email - [protected]@yahoo.com

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6408 without my concern on date:09/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :nirmala s
Card ending number:6408

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.
According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Now the balance is showing above 8k
Where should i approach now. Please help.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8541 without my concern on date:16/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5728713
Name :- shivam anishkumar sheth
Mobile no. :- [protected]
Credit card number ending :- 8541

I want to launch complaint against hdfc bank, narsinh center, pune. I went to the bank on 17/11/18, to apply for easy shop debit card. I clearly informed bank employees that i want a debit card. They took my signature on an application form and processed htp for it. I was told that debit card application has been filled and i will get it in few days. I have received an email and sms stating that credit card has been issued on my name. This is a clear case of fraud. Without my knowledge the concerned staff member has applied credit card for me just to achieve her monthly target. As per rbi guidelines no bank can force customers to avail credit or debit card facility. I would also like to inform you that i should not be charge for this credit card. Pls take a note for this.

Hello team,
I am jyothsna, My account no: [protected]. It is salary account from last 1 year I am not able to close my account due to some reasons. When I go to related branch they told to pay entire negative balance amount. So, please help me to close my account as soon as possible.

Thank you,
Jyothsna

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9172 without my concern on date:11/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Relationship number - 5676487
Jeniva
Credit card number ending with 9172

They (Hdfc bank) didn't notify me about the charges regarding hdfc debit card annual fee. Now they have deducted 885 rs. From my hdfc saving account. Why didnt they notify me about this charges? For imphal rural (Manipur) area 5000rs is the minimum account maintenance balance which i have maintained. Now they have deducted 885 without notification. Very disappointed with the service provided. Please look into it. I actually want my money back and i prefer to closed my account in hdfc.

My ppf account is created through netbanking by mistake and amount is dedeucted from my account within 10hr.
Now i want refund of my money. Niether customer care nor my branch is giving me any proper information. Please solve my problem as soon as possible. My ppf account is created on 17nov 2018. Customer care is asking me to go to branch and fill a form to close ppf account. Is it possible to close ppf account.
Customer id[protected]

Dear sir,
1st representative was try to withdraw our devend fund etc against policy no 11311009. By duplicate signing. When it came in our notice from your confirmation branch she is complain to mr kishan kumar tripathi which mobile no is [protected]. Then he will making the investment of rs 379000/- to save our total fund against policy. But we have receive only 299000/-rs policy against this money. Ballance. Rs 80000/- is frouding with us. According to him our total policy value is 1361275/- but till date we have not received this money in our account and also rm is not responding.

I've submitted aktu examination fees today through hdfc gateway using my sbi debit card. Amount 7500 had been debited from the account but it shows an error message. Kindly help me to get my money refunded or the deducted amount should be paid to the university.
Email:- [protected]@gmail.com
Please take action asap. Hope you'll take it positively in favour of me.

Dinesh sama
Submit a complaint
Reg:pf withdrawal
Hi team,

I am ex. Employee of hbl global pvt ltd. I joined @ 08/01/2016 my details furnished below for your kind reference.

Now i would like to get my pf settlement. Kindy send me the details of the
Same and send the pf settlement application also. And where to send & what are the documents requried pf account number and uian number. Plz send to my email id

My name - dinesh sama
Email id [protected]@gmail.com
Employee no. - d12764
Location worked - hyderabad
Date of joining - january 08, 2016

With regards
Dinesh sama
Hyderabad
Hbl global pvt. Ltd

Hi team,

Few months back i requested for forex card that i have not received yet till date but i have already charged an amount of rs.275.
When i was applying for forex card, i was informed that no amount would be charged. This is my humble request that do not communicate wrong information to your customers.
Now please let me know why i am being charged and for how long i would be charged even if i am not having forex card.
It was expected from such a reputed bank.
Please take this issue of communicating wrong information seriously.

Hi,
My name is amit paliwal and hdfc credit card ending xxxxxxxx4501.

This is to notice you that upto apr 17, i was using superior credit card ending 0305 which got upgraded to regalia with increased credit limit in may 17. My old card all outstanding was paid on 6/04/17 with amount of rs. 28290 and after that there was no due.
After reviewing credit cards statement and discussing with phone banking customer care for query of total due amount, its understood that due to banking system error auto pay option was automatic stored to min due amount with out information.
My credit card was upgraded in jun 17 after my confirmation on call but auto pay option stored without my confirmation automatically due to banking system error and consequentially my monthly statement was being extra charged and it got upto rs. 2, 50, 000 in oct18.
Request to correct the system error and reverse the finance charges levied on till date fro starting of new card. I will not be able to pay finance charges.
Provide the revised statement reversing the finace charges for further payment.

I have already registered my complaint through mail and website in oct18 but not responded properly. Also escalated to grc and pno but no response.
If it will not get responded in next 3 days, else with generation of credit card’s new statement, i will not pay min amount also.

I had a salary account in hdfc, but after leaving my company, i did not used the account and they shifted the account into salary account and started charging non-maintenance changes monthly. I was not using the account from last 8-10 months. Yesterday i logged into my account and saw that there is a negative balance of amount 7129/- for non-maintaining the minimum balance. But as per my knowledge, banks can not put negative balance below 0 for non-maintaining the account.

Now i wish to close the account, and contacted the bank. They said i have to pay the amount 7129 to close the account.

Please take appropriate action, as i no longer wish to keep this account.

Dear Sir/Madam
On 31 October two transaction one is 30, 000 & another is 49395 has been transferred from my account to wrong account number.
I want to make complain in these two transaction.
I want these amounts back in my account.
Sir, please help my bcz these amounts are bigger.

Hi,

I hold a personal loan #29269551 with hdfc bank. Last month i have received a call from the bank stating due to some technical issues at the bank end the ecs payment for the customers have not happened and i am one of them.

I was asked to make the manual payment which i did through an online payment transaction ref no. Pici[protected] on[protected]. As instructed i communicated the trans. Ref no to the collection team as they called.

Post the payment i have still got the money deducted through ecs from my account on[protected]. I made the call to your loan customer care and they informed me the money will be refunded.

Now, your collection team even after making payments made calls to my father that the emi payment has not happened for this loan account which i really got offended about and expressed to your customer care. They informed that the collection team cannot be reached through them and apologised for the inconveniences.

The advisor told me that next month if the ecs fails we will give reach out to you to submit the form. Which i have to go to your indiranagar branch and submit. To my surprise i have not visited any branch of yours when i signed up for the loan but now as i am your customer already i have to visit your branch. This is how you treat your existing customers and again the bank which claims to using robotics eva for addressing customer issues do not have the digital form submission facility. Fine.

On above of this the refund that i have got you guys have deducted rs. 92 for late payment. I mean how come i am being penalized for late payment when the issues is at your end. How can you deduct this amount.

This month again the amount has not been deducted through ecs and i haven't got a call or email from your end. Though i have got an sms stating that the ecs will be again tried on 23 this month.

On the other hand your collection team again calls up my father stating the emi payment default. What the hell!

All issues at your end and you are clearly harrassing the customer. How come your collection teams make such calls? Clearly none of your team's is in sync and you are just acting blindly.

On calling your customer care there is no contact number through which i can raise a complain. I have to write an email and wait for hdfc to call me back if ever they choose to.

I need quick address to this issue and fix your processes rather harrassing your customers.

Regards
Abhinav saran
Mob: [protected]

Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 10000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I have got this above msg today but i am not aware about such loan or whatever it is all about.

Please make me aware about this msg. I am worried for any fraudulent activity with my bank account.