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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
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HDFC Bank reviews & complaints page 839

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S
Santosh Jethani
from Bhopal, Madhya Pradesh
Nov 19, 2018
Resolved
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Two of your staff from delhi branch has done fraud with me as they called me asked about my policy that any one is calling you any agent i said no than they told me that u will get there bonus amount if you will take one new policy and u will get your client id after that the mony will tranfer direct to your account but nothing and now they are not talking pls help to resolve my problem
Dec 22, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
HDFC Life Customer Care's response
Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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    D
    from Varanasi, Uttar Pradesh
    Nov 19, 2018
    Resolved
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    Resolved

    Address: Lucknow, Uttar Pradesh, 226015
    Website: [email protected]

    I withdrawn 10000/rs from atm munshipuliya-2 atm - id alc 8094 bank of india at lucknow around 5:29 am on friday morning dt. 16/11/2018, but i didn't received that cash amount and receipt from the machine. I checked with another atm machine bank of hdfc the amount was deducted. My mastercard easyshop rewards no.[protected] and account number [protected]. Hdfc asuran chowk branch medical road, gorakhpur (U. P.) i was waiting for amount to reverse but still its not done. So please reverse the as abovementioned amount soon.
    Dec 20, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 19, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We would like to inform you that immediately on receipt of your Post we have raised a chargeback on the acquiring Bank vide reference number 1723375. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of complaint. In case the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number. We appreciate your patience in this regard.

    -Manoj
    HDFC Bank Customer Assistance
    Nov 20, 2018
    Updated by [email protected]
    My email -- dineshsingh.[protected]@gmail.com
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      H
      Harsha H L
      from Gadhinglaj, Maharashtra
      Nov 19, 2018
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      Spent 200₹ in october 2018 n paid it on 1st nov. Didn't use the card further still got bill as 190₹ on 18th nov. Paid on 18th nov with frustration (Though cheated) n blocked that #... Still balance is not updated!!!
      Customer care not responding...

      Don't use hdfc credit cards they charge without user knowledge...

      Citi is far better than hdfc cheater
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        mihir ranjan1
        from Gurgaon, Haryana
        Nov 18, 2018
        Resolved
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        Resolved

        Address: 110092

        I received a call yesterday, 26.10.2017 :

        "i am calling form mobile no [protected] claiming it from hdfc life insurance one niharika. You have taken a policy called 'classic assurance plan' on 13.3.12. Policy no. : 11452374. You have paid only first time rs. 50000. After that no premium has been paid for 7 years. So you have to pay rs. 3 lac.. We have recived message for cancellation of this policy as so much time is over. If you go for resettlement you have to pay first 6 premiums i.. E 3 lac and then can continue for 7 years. If you don't resettle witjin 1 week you will get only 5% of your paid amt. (50000) and neither hdfc nor you will get balance. It will go to irda."

        She gave me name and phone no. [protected] :deepti nagar ([protected]) of regional head. She told me to call this no. And tell my decision.

        Today when i called this no. She said it might have happened that when policy was taken agent told you it is one time only so you have not paid.. He conveyed my present residence address where i have been living since 2015 (Whereas policy was claimed to have taken in 2012) correct. Date of birth, my name correct. When i confronted about address, she said that your data has been updated in 2016.

        I told him i have not received any document or mail id. He said no mail id is mentioned there in policy document.

        She said that a link will be provided wherein i will have to make payment of rs 50, 000/ for new policy which will be refunded in 90 days after deducting minima amount. I was asked to give aadhar no, pan card and cancelled cheque for payment of rs 1.85 lakhs from earlier policy

        I haven't received the link, but i have forwarded my aadhar no, pan card and cancelled on whattsapp no [protected]. Please take action against all of them if they are fraud
        Dec 20, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Nov 18, 2018
        Updated by mihir ranjan1
        phone call was received on 15.11.2018/16.11.2018 and 17.11.2018 from Niharika and not 26.10.2017
        Verified Support
        Nov 19, 2018
        HDFC Life Customer Care's response
        Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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          A
          aksha kazmi
          from Bholath, Punjab
          Nov 18, 2018
          Resolved
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          Resolved

          Address: 110053

          I had purchased an fridge from sargam using hdfc credit card with offer on 11/08/2018
          The offer stated that within 90 days the 10% cashback will be credited in the bank account but it's already more than 100 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
          I always face such issues from hdfc products.
          Dec 22, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 19, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that you seek clarification regarding the cash back incurred on your credit card. We request you to forward us the offer mailer / offer details received from the banks end with the sender and recipient details along with the transaction details for us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

          -Zubin
          HDFC Customer Care Assistance
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            S
            Suresh P Samal
            from Vapi, Gujarat
            Nov 18, 2018
            Resolved
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            Resolved

            Address: Daman, Daman and Diu, 396210

            I have done four transaction of paying insurance premium of tata aia thane on 14.11.2018 using otp from which three transactions are not successfully paid at that time only on fourth transaction i received massage that transaction made successful and received the merchants receipt of payment. This happened before 10.10pm on 14.11.2018. Next day i got massage that there are four transaction details made by me. I fortunetelly
            Escaped from heart attack after seeing the outstanding amount rs 132619.
            I am very lower salaried person, only for honesty and sincerity i using credit card from last 15 year without any single dispute, like late payment, any other
            Misconduct of card it is with proof. So card dept enhanced my credit limit whatever now exit. So i immediately complain at customer care with all details, amd mailed with filled cdf but still there is not action taken. After continuous requestby mail and phone card dept processed the final statement and sent it to my mail id, now i am not able to pay such huge amount at a time. If i will wait for getting three failed transaction amount return it will delay and card dept will unnecessarily fine me. It was technical problem from card dept but i will suffer this.

            Kindly give apology for above problem there by i will remain ever and great full to you. Suresh p samal. Daman.
            Dec 19, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 18, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id/Card No, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              N
              Nengdeikip Kipgen
              from Noida, Uttar Pradesh
              Nov 18, 2018
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              I am a HDFC Credit Card holder ending no. 4065 and OneAssist membership No. [protected]. An amount of Rs. 1899 has been auto debited from my credit card without my authorisation on 18/11/2018. I am not interested in this service anymore. Please refund my money in my credit card.

              Name: Nengdeikip Kipgen
              Membership No. [protected]
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                K
                Kishankhoda
                from Jodhpur, Rajasthan
                Nov 18, 2018
                Resolved
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                Resolved

                Sir,
                I have tried to change my address as my home permanent address, actually i have two i. E office and to address in my credit card account but i want switch my contact address office to home but hdfc reject my application on signature mismatch basis while no any mismatch there. I tried many time but don't have any solution.

                K. L. Meena
                Email - [protected]@yahoo.com
                Dec 23, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 19, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We observe that we are unable to proceed with your request for change of address due to reason: Signature mismatch'.i.e., the signature in the MID ( Most Important Document ) does not match with the signature in the KYC ( Know your customer ) document.Hence we request you to kindly send the change of address form, Signature declaration which ensure that your signature as mentioned in application form. We request you to send us with the duly signed date of birth declaration form available in the below mentioned link. https://bit.ly/2jm2fAH https://bit.ly/2DMVwsX We request you to send the duly filled / signed form to the below mentioned address to enable us assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041

                -Zubin
                HDFC Customer Care Assistance
                Nov 19, 2018
                Updated by Kishankhoda
                I received call from your officer and he spent 2000/- via my card and he also tried 123 EUR. His no. is [protected] now m going to file FIR against your web and this person
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                  N
                  nirmala@11
                  from Chennai, Tamil Nadu
                  Nov 18, 2018
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                  Address: Chennai, Tamil Nadu, 600081

                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6408 without my concern on date:09/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  Name :nirmala s
                  Card ending number:6408
                  HDFC Bank customer support has been notified about the posted complaint.
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                    T
                    Tejaswini Teja
                    from Roorkee, Uttarakhand
                    Nov 18, 2018
                    Resolved
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                    Resolved

                    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.
                    According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Now the balance is showing above 8k
                    Where should i approach now. Please help.
                    Dec 23, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 22, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand our Bank official Mr. Dayananda R, has contacted you and addressed your issues. Trust you will visit Branch for further assistance on account closure. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Shivam Sheth
                      from Vadodara, Gujarat
                      Nov 18, 2018
                      Resolved
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                      Resolved

                      Address: Dahod, Gujarat

                      Cancellation of one assist membership
                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8541 without my concern on date:16/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                      Oneassist relationship number : 5728713
                      Name :- shivam anishkumar sheth
                      Mobile no. :- [protected]
                      Credit card number ending :- 8541
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Shivam,

                      We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3759248. You will receive payment in 2 parts, Your amount 400/- which will be credited in your bank account within 5 to 7 working days and remaining amount 899/- after 5 to 7 working days.

                      Regards,

                      Devendra,

                      OneAssist, Social Media Team.
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                        D
                        Deshpande82
                        from Pune, Maharashtra
                        Nov 18, 2018
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra

                        I want to launch complaint against hdfc bank, narsinh center, pune. I went to the bank on 17/11/18, to apply for easy shop debit card. I clearly informed bank employees that i want a debit card. They took my signature on an application form and processed htp for it. I was told that debit card application has been filled and i will get it in few days. I have received an email and sms stating that credit card has been issued on my name. This is a clear case of fraud. Without my knowledge the concerned staff member has applied credit card for me just to achieve her monthly target. As per rbi guidelines no bank can force customers to avail credit or debit card facility. I would also like to inform you that i should not be charge for this credit card. Pls take a note for this.
                        Dec 19, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 18, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your Account No./Customer ID. with registered contact info, complete address of the branch you visited & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          J
                          Jyothsna Vakadapudi
                          from Amalapuram, Andhra Pradesh
                          Nov 18, 2018
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                          Hello team,
                          I am jyothsna, My account no: [protected]. It is salary account from last 1 year I am not able to close my account due to some reasons. When I go to related branch they told to pay entire negative balance amount. So, please help me to close my account as soon as possible.

                          Thank you,
                          Jyothsna
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                            J
                            Jeniva
                            from Chennai, Tamil Nadu
                            Nov 18, 2018
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                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9172 without my concern on date:11/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                            Relationship number - 5676487
                            Jeniva
                            Credit card number ending with 9172
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              K. stalin
                              from Shillong, Meghalaya
                              Nov 17, 2018
                              Resolved
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                              Resolved

                              Address: Imphal East, Manipur, 795003

                              They (Hdfc bank) didn't notify me about the charges regarding hdfc debit card annual fee. Now they have deducted 885 rs. From my hdfc saving account. Why didnt they notify me about this charges? For imphal rural (Manipur) area 5000rs is the minimum account maintenance balance which i have maintained. Now they have deducted 885 without notification. Very disappointed with the service provided. Please look into it. I actually want my money back and i prefer to closed my account in hdfc.
                              Dec 19, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We'll look into that for you. Please write your issue to [protected]@hdfcbank.com with your Account No /Card No, charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                H
                                Hiba Tul Shakoor Husnain
                                from Basi, Punjab
                                Nov 17, 2018
                                Resolved
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                                Resolved

                                My ppf account is created through netbanking by mistake and amount is dedeucted from my account within 10hr.
                                Now i want refund of my money. Niether customer care nor my branch is giving me any proper information. Please solve my problem as soon as possible. My ppf account is created on 17nov 2018. Customer care is asking me to go to branch and fill a form to close ppf account. Is it possible to close ppf account.
                                Customer id[protected]
                                Dec 24, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 19, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 3 working days.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  rakesh nutan
                                  from Roorkee, Uttarakhand
                                  Nov 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ballia, Uttar Pradesh, 277303

                                  Dear sir,
                                  1st representative was try to withdraw our devend fund etc against policy no 11311009. By duplicate signing. When it came in our notice from your confirmation branch she is complain to mr kishan kumar tripathi which mobile no is [protected]. Then he will making the investment of rs 379000/- to save our total fund against policy. But we have receive only 299000/-rs policy against this money. Ballance. Rs 80000/- is frouding with us. According to him our total policy value is 1361275/- but till date we have not received this money in our account and also rm is not responding.
                                  Dec 21, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 19, 2018
                                  HDFC Life Customer Care's response
                                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                                  Nov 26, 2018
                                  Updated by rakesh nutan
                                  dear sir,
                                  hdfc life policy is not taken any action.then what i do please notify me my mobile no is [protected].
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                                    S
                                    shobhit shandilya
                                    from Noida, Uttar Pradesh
                                    Nov 17, 2018
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                                    I've submitted aktu examination fees today through hdfc gateway using my sbi debit card. Amount 7500 had been debited from the account but it shows an error message. Kindly help me to get my money refunded or the deducted amount should be paid to the university.
                                    Email:- [protected]@gmail.com
                                    Please take action asap. Hope you'll take it positively in favour of me.
                                    Did you got the refund?
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                                      D
                                      Dineshsama
                                      from Hyderabad, Telangana
                                      Nov 17, 2018
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                                      Address: Hyderabad, Telangana, 500092

                                      Dinesh sama
                                      Submit a complaint
                                      Reg:pf withdrawal
                                      Hi team,

                                      I am ex. Employee of hbl global pvt ltd. I joined @ 08/01/2016 my details furnished below for your kind reference.

                                      Now i would like to get my pf settlement. Kindy send me the details of the
                                      Same and send the pf settlement application also. And where to send & what are the documents requried pf account number and uian number. Plz send to my email id

                                      My name - dinesh sama
                                      Email id [protected]@gmail.com
                                      Employee no. - d12764
                                      Location worked - hyderabad
                                      Date of joining - january 08, 2016

                                      With regards
                                      Dinesh sama
                                      Hyderabad
                                      Hbl global pvt. Ltd
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Saman Ateeq
                                        from Pune, Maharashtra
                                        Nov 17, 2018
                                        Resolved
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                                        Resolved

                                        Hi team,

                                        Few months back i requested for forex card that i have not received yet till date but i have already charged an amount of rs.275.
                                        When i was applying for forex card, i was informed that no amount would be charged. This is my humble request that do not communicate wrong information to your customers.
                                        Now please let me know why i am being charged and for how long i would be charged even if i am not having forex card.
                                        It was expected from such a reputed bank.
                                        Please take this issue of communicating wrong information seriously.
                                        Dec 18, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 17, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly write to [protected]@hdfcbank.com along with the date when the charge is debited and mode of forex card requested, to enable us to check and assist.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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