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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
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18416
Unresolved
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HDFC Bank reviews & complaints page 840

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R
Raghunandan Bagare
from Bengaluru, Karnataka
Nov 13, 2018
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Address: Bangalore, Karnataka, 560037

HDFC bank kormangala branch, Bangalore is making employees to make work forcefully late night. Their network is down due to which employees are suffering. My fiance came back from bank to PG at 6:30 pm and she was called bank to complete the pending work till late night of 9 pm. No security will escort her back to PG as per government rules. Need to penalize the branch manager and improve their network and dead slow applications.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Arif Shahnawaz
    from Madhubani, Bihar
    Nov 13, 2018
    Resolved
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    Resolved

    Address: 846004

    My wife hena Arif account number [protected] in hdfc darbhanga..Bihar ...never applied for a credit card...but we received a credit card ...why???????... It's a bad policy ... when I contacted the bank they are saying ...pls give application...I gave application ...then they say ..you have to consult customer care...and you have to fill a form ...I am tortured now by this type of cheaper and mean attitude by hdfc people ... shameful act we are very old customers ...not only one whole family ...8 account...we will close all
    Dec 24, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 15, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Shubhank Kulshreshtha
      from Agra, Uttar Pradesh
      Nov 13, 2018
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      Address: 282005

      I had done a payment of rs. 7500 towards aktu exam reg fees today.
      For name - shubhi kulshreshtha
      Roll no - [protected]

      Payment id - 26d680cde40547a1b3d8

      Mis no. - ems[protected]

      Transaction id (As per my pnb account record by which it was paid[protected]

      After the amount was debited, server error was displayed and it got closed.
      Pls look after the issue and help me get my money back or link the payment i'd and transaction i'd.
      Nov 13, 2018
      Updated by Shubhank Kulshreshtha
      U can email me through Kul.[protected]@gmail.com.
      And get it done asap
      Nov 14, 2018
      Updated by Shubhank Kulshreshtha
      Sir,
      Pls help me get my refund from aktu..
      I had done a payment of rs. 7500 towards aktu exam reg fees on 13 november at 1:47pm .

      Payment Id: 30D4B6D740BD4C14A58B

      After the amount was debited, server error was displayed and it got closed.

      Pls look after the issue and help me as soon as possible.
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        V
        vikram_tariyal
        from Delhi, Delhi
        Nov 13, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        Dear sir hdfc life reject my husband's death claim under the above policy and paid only 29421.63/- against policy amount of 3 lacks. My husband died on 19 april 2018 my husband died brain stock in hospital. I submit all treatment report with claim.

        My husband was in private job and was only earning member in family. Now i and my 2 children is helpless without money.

        Please help to release the insurance amount of policy.

        Thanking you.
        Rajeshwari negi
        W/o late sri jaipal negi
        Policy no. 19333607
        Mobile [protected]
        Dec 20, 2018
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Nov 14, 2018
        HDFC Life Customer Care's response
        Hi, to address any unresolved concern of customer kindly inform the customer to write to us at [protected]@hdfclife.com . Alternatively, customer can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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          R
          Rajesh Padhy
          from Burla, Odisha
          Nov 13, 2018
          Resolved
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          Resolved

          Address: Sambalpur, Odisha, 768017

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2960 without my concern on date:13/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

          Oneassist relationship number : 5676559
          Name :- rajesh kumar padhy
          Mobile no. :- [protected]
          Credit card number ending :- 2960
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Rajesh,

          Greetings from OneAssist!

          We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3718721. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

          Regards,

          Devendra,

          OneAssist, Social Media Team.
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            S
            ska971099
            Nov 13, 2018
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            Address: 110032

            Please note that i have account in HDFC bank and i applied for HDFC Credit Card and got Reference No : 18J[protected]N1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. I checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number 18J[protected]N1 Status DISAPPROVED. I called Customer CARE and they are not giving any reason for Rejection. Then i i have visited to my branch they told me your application got rejected due to residence declaration with landmark required (file enclosed) and this is not valid reason cause physical verification had been done during process and even before opening my account in HDFC bank. I've gave declaration form to bank as they asked for (file enclosed) It's already been more than 20 days waiting for my credit card. Hoping for positive response cause It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Regards shubham aggarwal my customer id[protected]. Please suggest me what is next process.Hoping positive response.
            +2 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sandeep123987
              Nov 13, 2018
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              Address: Pune, Maharashtra, 411045

              I have Provided 3 blank cheques while processing my home loan application with number 634XXXXXX however the first cheque was ok but for the second it bouced despite having sufficient balance in account and the reason when i called the help line was a mistake from branch in filling the amount in words and numbers which caused me an additional charge of around 400/- why should i pay for banks mistake? is their any way to stop the mishap for the next cheque

              thank for your support
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                K
                Kamble Somnath
                from Mumbai, Maharashtra
                Nov 13, 2018
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400703

                Dear sir,
                I have been holding the account in your bank from last 4 years. But its very sad to say that, i am very unhappy with your service.
                On 23rd oct 2018, rs.27100 has been debited from my account without my knowledge. According to the message i received, the transaction was executed via phonepe app and i lodged a complaint in the bank on the same day. (Complaint number mump[protected]). After several follow up from the bank, bank informed me that the money cannot be refunded as the otp was shared by me. When i clearly stated in the complaint that the otp has not been shared by me as i have not received any otp message from your bank.
                I request you to please address my complaint and do a proper investigation on the same.
                Dec 28, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 14, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                The Reference number for your query is HBL=[protected]. You will receive an Email response from us within 3 working days.

                -Zubin
                HDFC Bank Customer Assistance.
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                  M
                  madhuri revalla
                  from Hyderabad, Telangana
                  Nov 13, 2018
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                  Address: 500032

                  Team,

                  I have been a HDFC customer for more than six years now and for the first time i am highly disappointed the way team has been working on my loan application. I have sent several follow up emails but did not receive response for any of them. I have also spoke over phone to couple of people and they give me layman excuses when i ask about my Loan processing Status. This is highly intolerable and not at a professional level work environment. I regret for choosing HDFC for my Home loan.

                  I have lost my patience now it been a month since i applied. if this team fails to respond to my email ASAP, i will escalate this complain further to the higher authorities.

                  Thanks,
                  Madhuri
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    DeviSree08
                    from Chennai, Tamil Nadu
                    Nov 13, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600055

                    I am l devisree, i got an offer form hdfc bank regarding credit card, as such i was not interested in it but still i looked into the offers and they gave me offer for money back life time free card. I applied for the same and got the card within two weeks. When i received mu credit card it was not the samw which i applied for, it was regila and the name in the credit card was also printed incorrectly.
                    I tried to approach the bank executives through the toll number but did not get any response from there side.
                    I am really disappointed by the services the bank is providing.
                    I would like to either discard the card immediately or want a replacement as soon as possible.

                    My reference no is [protected]
                    Name : l devisree
                    Spelling mistake in credit card
                    Its printed as l devishree
                    Address is plot no 8 second street, ellaiamman nagar, muthapudupet iaf avadi
                    Chennai 600055
                    Look into this regard as soon as possible
                    Dec 17, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 14, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to write to [protected]@hdfcbank.com from your registered e-mail address with regard to your query on card issuance for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      S
                      Sang521
                      from Tiruchengode, Tamil Nadu
                      Nov 13, 2018
                      Resolved
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                      Resolved

                      I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 1630 without my confirmation of renewal on date:03/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

                      Oneassist relationship number : 3023934
                      Name :- sangeetha g
                      Mobile no. :- [protected]
                      Credit card number ending :- 1630
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from OneAssist!

                      We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3719052. Your amount 2599/- will be credited in bank account within 5 to 7 working days.

                      Regards,

                      Devendra,

                      OneAssist, Social Media Team.
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                        S
                        Sadi Girija
                        from Vijayawada, Andhra Pradesh
                        Nov 13, 2018
                        Resolved
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                        Resolved

                        Address: Visakhapatnam, Andhra Pradesh, 530013

                        Hi,

                        I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 4893xxxxxx3704without my authorization.

                        I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                        As per your received mail, oneassist relationship number : 5673362

                        Regards,
                        Girija s
                        Dec 14, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 13, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Hi,

                        I see a deduction in my credit card statement, please clarify what is this for...

                        Transaction Date04/11/2018
                        DescriptionMER EMI, PRECLO INT,[protected]
                        Amount34.95
                        Transaction TypeDr

                        Transaction Date04/11/2018
                        DescriptionMER EMI, LOAN PRECL,[protected]
                        Amount4, 839.91
                        Hi sir,

                        I made a payment of rs 16000 yesterday in wrong beneficiary account number, i would like to reverse transaction from that account to my account.
                        Dear Customer,

                        Greetings from OneAssist!

                        We regret the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly.

                        Regards,

                        Devendra,

                        OneAssist, Social Media Team.
                        Dear Customer,

                        We regret the inconvenience caused. As per the telephonic conversation you have had, Your membership cancellation is under process vide service request number 3719079. Your refund amount 1899/- will be credited in bank account within 4 to 5 working days.

                        Regards,

                        Devendra,

                        OneAssist, Social Media Team.
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                          P
                          Pannerselvam90
                          from Chennai, Tamil Nadu
                          Nov 13, 2018
                          Resolved
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                          Resolved

                          got refund with arn number. but not credited amount to my bank account

                          I got two refund with arn number from aliexpress.com on the dates[protected] and[protected]. But amount is not credited to my account. Also tried to contact hdfc customer care service not responding. Arn number is below for each refund :

                          First one arn : 05438648227070000122843

                          Second one arn : 50438648229090000100266

                          Kindly help on this issue..

                          Regards
                          Panner...
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                          G
                          Girija Murugan
                          Nov 13, 2018
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                          Address: 600087

                          Pension loan sanctioned but not disbursed stating door locked. This is not the way to not disburse the amount. If door locked means let them contact flat secretaries or neighbours. I have provided all the detsils tobhdfc bank. But you people are quite and harassing the customer does not sound good. Take immediate steps.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            T
                            Tophan sethy
                            from Talcher, Odisha
                            Nov 13, 2018
                            Resolved
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                            Resolved

                            Sir,
                            I request you please consider my negative balance and i am very poor on able to pay and continue my account long time.
                            Kindly think about my negative balance
                            There for i pray to you cut my negative balance i shall ever grateful to you. I waiting your call & sms, [protected], [protected]

                            Yours faithfully
                            Accouter tophan sethy
                            +1 photos
                            Dec 15, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Nov 13, 2018
                            Updated by Tophan sethy
                            Please Kindly Check as soon as & Contact to my no.
                            Verified Support
                            Nov 13, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at the below mentioned number to discuss further[protected] / 40372303.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Laxmipriya Das
                              from Anand, Gujarat
                              Nov 13, 2018
                              Resolved
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                              Resolved

                              I extremely unsatisfied customer now... I have purchased a hdfc super income plan.
                              Insurance money was charged twice. I have reached out to the person who helped me purchase the plan.
                              They have been stalling me every single day stating money will be refunded, it has been more then a week.
                              I have been patient enough due to diwali vacation but hdfc doesn't care about there customer.
                              I want me money back. If anyone has questions call me on [protected]
                              Dec 25, 2018
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 14, 2018
                              HDFC Life Customer Care's response
                              Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                                Snehanshu Sarkar
                                from Bhubaneshwar, Odisha
                                Nov 13, 2018
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                                Address: Kolkata, West Bengal, 700085

                                Yesterday on 12.11.18 at 23.42 hrs I have received a SMS on my registered mobile - [protected] for transaction of Rs.4368.95 by AMZN Drive on 12.11.18 at 20.34 hrs from my HDFC Credit Card ending 1371. But this transaction was totally fraud & I don't the same.
                                So please check the fraud transaction & reverse my above amount.
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                                  Pïýûsh MätHâñè
                                  from Ahmedabad, Gujarat
                                  Nov 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh, 452006

                                  Hi, myself piyush mathne and i am belongs to indore my credit card no [protected] has lost so i hot listed old card and i had sent an application by personal courier 2 times to your chennai branch for reissue the new card but it got rejected due to signature mismatch. Since i have taken your card 1 years back i forgot the signature but nobody is helping me about what is procedure to verify my old signature with your bank. And i was shocked when your phone banking executive advise me to apply for new card and nobody bother to resolve the dispute. And i have approx. 4000 points on my old card if you check my history with card i being loyal and good customers of yours for last 1 years, so please help me in this case
                                  Dec 20, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                  -Zubin
                                  HDFC Bank Customer Response.
                                  I have lost my gift plus card I have not used it but that amount is there in the card so what is the solution to get new card and the card is given by the company.
                                  Received following SMS on my mobile from HDFC Bank on 7th Nov 2018:-
                                  ------
                                  ACH Debit mandate registered for Rs. 50000 /- in A/c No.XXXXXXXXXXXX20 for CANFIN HOMES LTD with UMRN No.HDFCXXX[protected]XXXX.
                                  ------

                                  Please check and resolve this issue.
                                  Kindly provide me a feedback ASAP.

                                  Thanks
                                  Punjab police ki salary double credit hui thi .jo ki revert kr li gyi . Meri salary 1 month ki ayi thi jo ki vo bhi revert kr li gyi hai jisse mera balance - me ho gya hai kishte bond ho gyi hai muje charge lgea pls help me out
                                  While adding beneficiary not receiving OTP. Can you look into this asap. Thanks.
                                  I have been trying customer care For HDFC Credit cards i need to transfer my amount into EMi
                                  This is something important and these people are not responding
                                  You are into wrong hands. Hdfc is fraud and uselesw. You have to wait ur life time to reach them through call.

                                  My sincere advise close your hdfc credit card account.

                                  Take kotak mahindra bank account. Very flexible for common man needs with day 1 EMI option available.
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                                    lakshmidurga027
                                    from Coimbatore, Tamil Nadu
                                    Nov 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: 500050

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4106 without my concern on date:09/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                    Oneassist relationship number : 5677249
                                    Name :- k lakshmi durga
                                    Credit card number ending :- 4106
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Two wheeler loan details pioneer finance company
                                    Hitesh hareshlal Boneja
                                    I have need my two wheeler loan a/c details and statement.Please give the statement immediatly
                                    [email protected]'s reply, Nov 8, 2018
                                    I lost my customer id& loan account number
                                    Yesterday I transferred payzapp wallet to my bank account.. Transactions successfully done in wallet but amount not credit in my account...my bank details all correct... Some details I already used many more times..
                                    My no.. [protected]
                                    I called up to hdfc credit card some one called Prince provoked me with his rude behiviour
                                    Dear Lakshmi,

                                    Greetings from OneAssist!

                                    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3718935. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
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                                      V
                                      vasusiripi
                                      from Chennai, Tamil Nadu
                                      Nov 12, 2018
                                      Resolved
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                                      Resolved

                                      Address: 517569

                                      Hi Consumer complaints forum,
                                      Today i want to say one thing about hdfc the worst bank is the hdfc they are not told about salary ac if goes to saving if its happened also deduction details not maintained i don't what to stay for hdfc close my ac in that bank and revert my deduction amount kindly refund money
                                      Already also i send mail to [protected]@hdfcbank.com and [protected]@hdfcbank.com even though they are not give reply this is one of the fraud bank please kindly try to refund my amount

                                      Regards,
                                      vasu,
                                      [protected].
                                      +2 photos
                                      Dec 17, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Nov 13, 2018
                                      Updated by vasusiripi
                                      not reply till now hdfc bank representives
                                      Verified Support
                                      Nov 14, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 3 working days.

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      Nov 24, 2018
                                      Updated by vasusiripi
                                      I wasn't not get my refund back still now waiting for response
                                      Dec 06, 2018
                                      Updated by vasusiripi
                                      Only I got 600rs revert remaining 108rs not given Hdfc kindly refund full amount

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