HDFC Bank — cancellation of one assist membership and refund of my money...

Address:Karimnagar, Andhra Pradesh, 505001

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 760/- from my credit card number ending with 2360 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.760/- and donot deduct next time from my account...

Oneassist relationship number : 6227699
Name :- narla venu
Mobile no. :- [protected]
Credit card number ending :- 2360
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Venu,

Greetings from OneAssist!

We're sorry for the inconvenience caused. However, we have forwarded your case to the concerned team, they will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Dear Venu,

Greetings from OneAssist!

We're sorry for the inconvenience caused. To get this checked, we have forwarded your case to the concerned team they will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Dear Venu,

Greetings from OneAssist!

As per the telephonic conversation. Please be informed, your membership cancellation is processed and you will receive the refund within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Dear Venu,

Greetings from OneAssist!

As per the telephonic conversation. Your membership cancellation is processed vide service request number 3987958. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
THANK U so much for your response.
My name is Birranjan kr. sinha
My contact No is [protected]
My e-mail i.d is [protected]@gmail.com
My application No is 64881801
verification No is [protected]
FB[protected]
Ref ID : HBL=[protected]
birranjan's reply, Feb 12, 2019
abhi tak personal loan ka status nahi mila hai please sanction the loan ammount.
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