Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18405
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 771

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mageshz Harimoorthy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm card not working

Address:Chennai, Tamil Nadu

I have received new debit card for my account. The pin number provided through hdfc bank mobile app is not working. For the past one week, atm machine displays transaction denied. And then as advised by the customer care o[censored]r bank, i have again changed my pin through net banking. Even though the same thing is happening.. I am being denied to get my own money from my account for the past one week. Act as soon as possible to resolve my issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
E
edina28
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet credited to the account after 2 months

Address:403601

Purchase was made of 5556/- on flipkart. Products worth rs. 1213/-, rs. 926/-, rs. 927/- & rs. 759/- were returned to merchant flipkart in december 2018.

Flipkart send a mail saying that seller dint claim the amount debited and it was a void transaction and hdfc bank should credit back the amount.

Hdfc customer care/ grievance cell/ dispute haven't reverted to mails. Phone bankers say this would take 90 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanhitabiswas
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi stopped without intimation (cheated and tried to drag out money without intimation)

Address:Gurgaon, Haryana, 122001

On november i called the hdfc credit card customer care to block my card as it got misplaced and i didn't want to re-issue a new one against that. And in that regalia first card ending with xxxx 9674, only a tv was purchased on emi of 12 months with per month emi amount rs. 5694/- which used to get auto debit from my hdfc account every month.

While blocking the card, so that it may not be misused; i re-confirmed that "the emi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priya_23
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc bank - customer care misbehave

Address:Bhopal, Madhya Pradesh, 462042

Executive was calling and chasing for the payment of 1950 rs only bcoz it was delayed for 1 month only as i said i have made a payment if 1000 rs on 28 of feb by billdesk from some other bank mode she was yelling and saying all the #. I seriously dont believe how your bank become the largest private bank sector

An executive was calling and asking for the payment of 1950 rs only i told i am out of station so, i will pay on 12th....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abdul1319
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rewards points redemption voucher not received

Address:Thiruvananthapuram, Kerala, 695581

I had redeemed gift card voucher worth rs. 2000 using hdfc netbanking around 28th of december 2018. But the same has not been delivered to me yet.
On contacting the hdfc home branch and customer care, they have conveniently put the issue onto blue dart - the courier delivery partner.
But as per the awb number it's showing as courier returned to original shipper.

Then i called the hdfc customer care again and...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
shahipal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque invalid

Address:Pune, Maharashtra

I deposited a canara bank cheque to hdfc bank. Cheque number: 727903
It was deposited on friday afternoon (01/02/2019) at hijewadi branch in pune.

The cheque now shows invalid status. I do not know the reason for this.
I had travelled to india from abroad and am no more in the country. Please help me understand why the cheque is in invalid status.

Customer care, just puts me on hold and no one seems...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NickSoni
from Bengaluru, Karnataka
Report
Copy

credit card

Address:Bangalore, Karnataka

I have applied for credit card and submitted all the required documents and today almost 15 days are over but till now haven't receive any mail or message from the bank regarding my credit card. And when i called to customer care and ask them to check the status with my mobile number and application number, they are saying that we don't have any thing for that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nnilesh2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps kyc verification pending, nps account frozen

I opened enps account with nsdl and chose hdfc bank for kyc verification on 24 jan 2019.
Till date my account is in frozen status.
I followed up with bank many times, i physically went branch for kyc verification but none of them knew about it. They told me to verify kyc with hdfc securities. When i called hdfc securities for kyc verification of nps account, they told me to verify with hdfc bank branch.
Worst experience...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh, 201014

Dear Team

This comes to me as a surprise as I am yet to receive NOC letters for my closed credit card[protected].

I have availed these credit card during the year 2006, however due to some family emergencies and medical reasons I was unable to pay in time and hence cleared all the required dues through discussions with bank later.
Surprisingly still I haven't received my NOC letter, it been more...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lijo K Joy
Report
Copy

one assist mfee

Address:Kottayam, Kerala, 686009

Hello HDFC,

Please kindly note that without my authorization and knowledge you have deducted 2999 from my credit card for One assist Mfee on 19/01/2019 . I didn't ask for any service like that and please send my money 2999 into my credit card ..

Also please remove the auto deduction facility from my credit card, so this will not happen in future with this credit card.

my account number : [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560029

Greatly disappointed with HDFC banking as they have just taken off whole money as credit card fill usage amount from my salary account for not paying the credit card bill.
if minimum due is not paid on time they are chargin 5-10% of late fee plus IGST+ finance service charges etc etc.. then why they need to take off all money from my salary account, and block it putting in negative balance.
Customer care is not giving proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raja Jee Kumar
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss behavior

Address:813102

Dear sir
I'm very sorry to inform you that the branch manager of banka branch are so unbehavior. He dosen't co-operate any banking issues and dosen't give proper information which want to know customers, as well as he reply straight & dry language, he used no any formalities, no normality.
For it i feel so same to go the branch.
So kindly request you make remember him that how to behave with customers. Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vipin Tyagi 007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery credit card

Address:Ghaziabad, Uttar Pradesh

Submit a complaint
Dear mr. Executive (Hdfc-credit card issue department). It has been two weeks past, i dont get my credit card at all. Although the cedit card number has showing in my netbanking. I dnt know how to collect it. But it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. But i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. I dnt know how can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Boin Naveena Mudiraj
from Alampur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card

Address:Hyderabad, Telangana, 500061

Hi sir,
I have received a message stating that blue dart has undelivered the credit card. And second time it is pending for redelivery. And again stating card has been returned to us. Please contact customer care. Could you please help me out for redelivery of my credit card. I appreciate your support.
Boin. Naveena
Near manasa residency
Secunderabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rounak2017
from Sivagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

membership fee charged

Address:Chennai, Tamil Nadu, 600089

I applied for a HDFC REGALIA FIRAT credit card in September 2018 and was informed by the HDFC bank executive that the HDFC that the card is a lifetime free credit card with no charges. But i have been charged a 1000 membership fee on that which is a fraud. I want Hdfc bank to revert the charges as I was promised that this HDFC REGALIA FIRST credit card ending in 6427 is a lifetime free credit card....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeepsss
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5044.39 rs payment not done by me

Address:Bangalore, Karnataka, 560001

Please reverse the amount of rs 5044.39 to my hdfc credit card ending 6640.
As this transaction is not made by me. This amount noticed me as i got massage from bank on 01/02/2019 that about the transaction on my credit card. Card is kept under my custody...
I'm sending dully filled dispute form...

Regards
Sandeep kumar
Card no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
vineet30
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted 7308.94 after showing negative amount

I have a salary account with hdfc from last 5 years and they were continuously showing negative amount but last month they showed negative amount of rupees 7, 308.94/- and auto deducted the money when salary credited. When calling to customer care not getting any replies and they not even mentioned any email address on which i can complain. I do not know what to do and where to complain. I am fully frustrated with this behaviour of the bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Isha20
from Bithur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

statement request for two wheeler loan

Address:Palakkad, Kerala, 678508

Dear sir,
Please provide me statement of two wheeler loan, please find the below detail of last emi has been paid through idbi bank for your reference.

Ach-hdfc bank ltd - [protected]

I hope you will get attention on my issue on priority since i am planning to repay the balance loan amount once i am recieving my statement.

Please do and revert at the earliest.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagaraju Mulkala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps transaction done by hdfc account to karnataka bank due to processor down transaction not credited to beneficiary and not return to my account

Address:Hyderabad, Telangana, 5000062
Website:www.hdfcbank.com

I have done imps from hdfc bank to karnataka bank for my education loan closer bothe are my accounts only but the transaction status is processer down amount not transfered to beneficiary account to karnataka bank and not return the same account.
That is my loan account they will calculate daily interest so i am charged by the bank
Who will pay extra interest for the bank still no amount credited my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balvant gohil
from Amli, Dadra and Nagar Haveli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

third party check return charges

Address:Bharuch, Gujarat, 392011

Sir my ac no is [protected] in you dahej branch. I diposit third party check 10000 rs but toreson insufficient balence check was return but my account cut 236 rs
Hou i know third party bank balance
My account has since long with your branch but this is wrong buy you so i close my salery account if do not solve my problem please support for this issue thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy