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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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H
Harshada lad
from Mumbai, Maharashtra
Feb 24, 2019
Resolved
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Resolved

experience letter

Address: Mumbai City, Maharashtra

To
The hdfc bank ltd
Hr department

Dear sir,

I am harshada lad (Bso casa)

My employee code - 170914

I have resigned from the post of bso
And i want my work experience certificate and relieving letter

Please provide me experience certificate and reliving letter

Please revert me soon regarding.

My details are as...
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Aouyesh Karan
from Kolkata, West Bengal
Feb 24, 2019
Resolved
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Address: Kolkata Metro Railway Crashed, Noapara, Kolkata, West Bengal, 700090

An amount of rs. 2999 was fraoud by google nord vpn from my credit card on 22.02.2019 at 23:44:10 and the same is not refunded to me yet. But till now i not used my credit card no.in any where in website. Except that my money deducted and not refunded. If i don't get my money back then i would complled to go to consumer court. So please help me to get my money back as soon as possible on my credit card.
Mar 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, credit card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Verified Support
Feb 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, credit card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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    P
    from Dehra Dun, Uttarakhand
    Feb 24, 2019
    Resolved
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    Resolved

    I inform to u. This is very shamfull thing for you. Your executive called me. Last month my payment was bounced. He called me and send me msg. I[censored] today not done payment. I will reach your home and beat him, your father and you. And your father come on road as a bagger. It is a very big punch for me. I have record ed this call, and exclated with media, this person name was deepak and his number is [protected], when i complaint in police, and after than 1 called for me your hdfc bank [protected] and recover the talks behave of mr. Deepak, he told me i am calling from rajuori garden ansal plaza. Its clear the call of hdfc bank same time called me, after police complaint. Hdfc bank involved with recovery agency.
    He told me i am hdfc bank executive.
    I am not aford for police.

    It was the very big point for me, he abousing my father.

    Please provide me full details of my deepak. Where does he work in your recovery agency or your branch.

    Otherwise i exclate this mail rbi, consumer court, and human resources ministry with recording.

    Bz his persona was full details of my credit card,

    Thanks & regards
    Pawan kumar [protected]
    Apr 2, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 26, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

    -Nadia
    HDFC Bank Customer Assistance
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      N
      Nehal27
      from Sikar, Rajasthan
      Feb 23, 2019
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      Address: Shop no- 22, 23, 24 chandan nagar kalwar road, Jaipur, Rajasthan

      I askok kumar samota, a credit card holder, has paid an extra amount for my admission form national law university, delhi due to my poor connection of moblie network during the accepting of payment.
      Then i again login to official website of national law delhi and again i proceed for the payment and this time it accepted and amount has deducted from my account. This happen 2 times and a sum total 3050 has extra amount deducted.

      Kindly look into matter and return my extra amount - rs3050
      Mar 29, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 26, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to share the scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link: https://bit.ly/2FpUNeY.

      -Zubin
      HDFC Bank Customer Assistance
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        V
        Vinayaka Singh Rathod
        from Bengaluru, Karnataka
        Feb 23, 2019
        Resolved
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        Resolved

        I am vinayaka singh rathod...in have. 5 late payments i am jobless from 5 months.. I all recover now i'll started payment from last month... Ur executive come last month i have changed my phone number they do it... But address not changed. Today i ll tell executive cme new adresss of me.. But again they go to old & make some nonsense... It will was hurted to me...& they was force to settlement.. I am now ready make payments from right now.. So plz kindly take action on that fellow.. Her name was santhosh shetty number was [protected]
        Mar 29, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 25, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to contact our Debt Management officers at[protected] / 67268002 with regard to your credit card outstanding or for any further clarifications.

        -Anay
        HDFC Bank Customer Assistance
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          Y
          Yasmin Parveen
          from New Delhi, Delhi
          Feb 23, 2019
          Resolved
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          Address: BLOCK-F, Old seema puri, 110095

          Hi mera name yasmin hai or mujhe aapke agent k againt complaint karni ha kyoki din me 20 log mujhe bar bar call kadte h or ek hi chiz puchte hpayment regading jab me ek bande ko bol chuki hu ki itne tjme me payment ho jayegi to kya wo update nahi karta to kyo baki 19 log gir call karte h or batamizi kartw h kya unhe tamiz nahi tamiz sikha dubara training to apne agent ko or ye bho sikhao ki costumer se kese bat karte h khid okat nahi h or disro ki okat ki bat karte h abe jitni unki salary nahi utne ki to me khairat de deti hu ek bar ki delay peym et kya bank apne customer se bat karni bjil jayega
          Mar 26, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 23, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            P
            palva12
            Feb 23, 2019
            Resolved
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            Address: Bangalore, Karnataka

            Dear sir/madam

            I am hdfc nri customer with a/c number ending xxx5192 and between 16th august to 20th august 2018 someone in chittur & bangalore atms withdrawn rs 100, 000/- from my bank account using debit card ending with 8536 without my authorization.
            During that transaction time, i was in mangalore and debit card was with me. I have not received any sms for these unauthorized transactions. When i come to know about this i have reported the bank and police station immediately.
            Bangalore cyber police complaint number: case crime number xxx35/2018

            Hdfc bank complaint number: atm fraud case complaint no.:[protected] &08101711

            I have following up with hdfc from last 7 months about this financial loss due to bank not giving adequate security to my account. Every time bank giving general reply saying pin is compromised which is not the truth in my case. Police mentioned initially it may be a skimming case.
            Hdfc unable to justify me :
            • why they did not sent sms for these cases.
            • although i requested atm footage 7 months back, still they did not provide.
            • on november mid they agreed to refund the entire amount and suddenly after a month refused without giving valid reason/justification for the denial.
            • they could not answer in case of pin compromise how with 1 card 2 simultaneous transactions happened at a distance of 350 km atms.
            Hdfc without doing the real investigation, just giving the general reply to my request and harassing me mentally on top of my financial loss by their security lapse.

            I am now the only way to contact rbi and consumer court, media and government authorities for getting the justice.
            Being a private bank hdfc is not bothered about customer loss, pain and not even take the needed action to find the culprit.

            Las try here to contact hdfc for sensible action on my complaint.

            Regards
            Raj alva
            Mar 30, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 25, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have responded to your email on February 12, 2019, vide reference number[protected]. You may write back on the email incase of any clarification.

            -Zubin
            HDFC Bank Customer Assistance
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              Hi, i got my home loan approved by hdfc loans. The bank has a subvention tie up emaar and hence i decided to go ahead with hdfc loan associated with emaar.

              However, the bank executive did not complete any document formalities required thereby leading to delayed payments to the builder.

              It is a recurring practice and due to their negligence and delay in loan disbursement, the builder has levied a penalty of more...
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              S
              swamini harle
              from Mumbai, Maharashtra
              Feb 23, 2019
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 421306

              An amount of rs.297 was deducted from my account on 14th dec and the same is not refunded to me yet. I am trying to reach the personal assistance personel miss karen saldanha [protected], [protected] but no response yet, i have also couired the disput form but again no respone. The customer care person ios saying that the amount is refunded from their end but its not showing in the statement the arn no is[protected]. Secondly again on 30th jan a refund was initiated by dominoz but yet i havent received the pgi no is [protected]. These two transaction are pending from your end and it is not showing in the statement too. Kindly do the needful or else i need to take some stict action against the same.
              +1 photos
              Mar 31, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 26, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have checked our records and confirm that the said amount has been reversed in your account XXXX135 on January 04, 2019. We request you to kindly check and confirm the reversal of the said transaction.

              -Zubin
              HDFC Bank Customer Assistance
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                N
                Nataraj z
                from Mumbai, Maharashtra
                Feb 23, 2019
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                Address: #27 siddapaji building amaravathi layout Nagasandhara post Bangalore, 560058
                Website: tx.gl/r/1YEK

                Hi team i have received a mail that i have got a 2 gift voucher from hdfc credit card i made redemption of 01 gift voucher and i did not received a another gift voucher number and pin even calling serval times also to both the number kindly clear the issue and provide a another gift voucher number

                Regards
                Nataraj
                [protected]
                +2 photos
                Mar 29, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, credit card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  ankurg
                  from Delhi, Delhi
                  Feb 23, 2019
                  Resolved
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                  I opened a salary account in hdfc bank as bank representative visits my office premises to open account. Home branch in which account open is so far as i live in another city. Now i want to close my account as i really dont like the services of the bank personally but bank representatives stating that you have to come to our home branch but it is not possible for me to visit their home branch specially for closure of account as now these days i am living in another city that is too far. Also bank representatives warning me if i do not keep minimum banace, they will charge me and will put my balance in negative in account. Please help
                  Mar 28, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 23, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Account No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Feb 23, 2019
                  Updated by ankurg
                  Requested details has been shared with hdfc on the mentioned email id .
                  Please have a look
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                    L
                    Lintojohn
                    from Perumbavoor, Kerala
                    Feb 23, 2019
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                    Iam linto john,
                    I have one hdfc - sb account and one credit card associated with it.
                    Last 4 years one assist company automatically debit money from my account. Every year after deducting money i complained to credit card section and i told them to cancel the auto payment option related with one assist plan. But banker says they have no right to cancel it, auto payment only cancel by one assist company only. I totally surprised about this type talk from india's largest pvt sector bank. Because i thought that i am the owner of my account take in my id, but i have no right to decide to which payments will make in my card. A third party company is decide what will do in my account. Third party company is take cash without my consent and i am liable to pay amount to hdfc bank. If i don’t make the credit card payment again penalty increase on my head. If you give right to take money for one assist automatically, please told one assist company to make payments related with my card. For what purpose i take this liability. What a irresponsible things from indians largest private sector bank. How can a firm can grow without satisfaction of the customer. If bank makes this type irresponsible job i am ready to cancel my account and credit card. I am working in a large shop, my management studied me customer is our god. This same thing is applicable to bank also. Please provide first preference to customer and secondly to third party company.

                    Linto john
                    Kerala
                    [protected]
                    23/02/2019
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 06, 2019
                    Updated by Lintojohn
                    Till Now bank is not contacted me.But problem solved
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                      S
                      Supriya Harnal
                      from Noida, Uttar Pradesh
                      Feb 23, 2019
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                      credit card

                      Address: Hdfc bank credit card, Gautam Buddh Nagar, Uttar Pradesh, 201301

                      I had missed a payment on my hdfc credit card and even after advising the recovery agents that it will be done in a few days i received threatening messages on my mobile saying the executive will come to my home and recover the full payment. Being a woman i feel it was extremely disgraceful and feel i should discontinue my business with hdfc. I feel that agent should be fired for such rude behaviour and making threatening calls to someone...
                      +1 photos
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                      sngupta28
                      from Chennai, Tamil Nadu
                      Feb 23, 2019
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      I have got new atm card from hdfc card without any request.

                      Now that card was working without asking atm pin so i went to bank and they said is should not be the case please hotlist the card so i did that.

                      Now when i go for reissue of my atm card they are deducting rs 200.

                      Why the hell i will pay for the wrong card which was itself sent by the bank. I have not asked for the new card.

                      Hdfc bank seems to be doing a lot of fraud activities like this and earning money from our hard earned money.
                      Apr 2, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 23, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account no./card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
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                        C
                        Charles Singh
                        from Noida, Uttar Pradesh
                        Feb 22, 2019
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                        Resolved

                        Address: indrapuram, Ghaziabad, Uttar Pradesh, 201010

                        Mail sent on 14th jan

                        Dear hdfc bank,

                        To whomsoever it is concerned from your bank!!

                        This is in regard to card no# 4854xxxxxx5211 owned by me, mamta poddar from last 10 years. I have always been a good customer of your bank since i owed this card. However, for last couple of months i am not in a positioin of making the payments on the above card. Though tried my best but its not posssible for me to make the regular payments on the account. Hence, decided to settle the balance on the account in order to avoid the infinte number of calls that i have been receiving on the daily basis. As i couldn't answer their calls in the weeks days due to my work timings, i expect to receive the calls on the weekend but no one is bothered to call me on saturday/sunday. Tried calling customer service department number of times to get this sorted but they are not helping me and asking me to get in touch with the collection department. When trying to reach the collections department their number doesn't seems to be working.

                        Finally got a call from one of the collection agents and my husband discussed the whole situation explaining that the balance 2 lacs cannot be paid by us due to our financial conditions. Hence, want to settle the amount. However, the debt agency is not agreeing to the amount that we can afford to pay and is now harrassing me for last couple of days by paying regular visits to my home in order to collect the debt.

                        I know i owe the amount but have made it very clear to the collection agents that i cannot afford to pay such a huge amount. Inspite of explaining again and again they are visiting my premises and harrassing that if dues are not cleared the matter will be further dealt legally.

                        Though don't know much but is aware of the fact that as per the orders of the supreme cout & rbi the collector can contact the borrower via calls and letters but cannot visit their premises for collectrion. Things can be sorted mutually but the borrower cannot be harassed/forced to pay the debt if not in a position to pay.

                        Want to bring it to your attention that its not that i don't want to pay the dues but can pay only what i can afford and therefore want these visits to be stopped asap. Request you to consider my complaint and make arrangements to stop these visits by the collection agents else, have to take the matter in the law of court/social media for the wrong practise attempted by your collection team.

                        Hope my request will be considered and if the bank really want to collect the funds from me, should contact me via telephone and lets discuss and settle this off mutually.

                        Regards,

                        Mamta poddar
                        [protected]/[protected]

                        Yogesh poddar
                        Jan 18, 2018, 6:47 am

                        Dear team, we are yet to receive an update on the below complaint, any miss on this or collection officer visiting my place will make sure we will take this to

                        Yogesh poddar
                        12:56 pm (9 hours ago)
                        To mamta, parag. Rao, aditya. Puri, grievance. Redressal

                        Team,

                        No update received on this till date, now your collection agency has started harassing us by calling our relatives and friends.

                        Thank you so much for showing your true colour and wrong practise. This is already recorded for legal purpose and i will claim from you legally in any law of court.

                        Your collection agent archana called my sister and harassed her saying if you do not pay we will kill you.

                        Let's take this legally now.

                        Regards,

                        Yogesh poddar

                        This email was written to hdfc today and i am submitting the said complaint against your bank for incorrect practise again after an year.
                        Apr 19, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 25, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                        -Zubin
                        HDFC Bank Customer Assistance
                        Saturday morning 23rd feb, 2019 again I got a complaint from the said lady and she said "tum log ne bank ka paisa khaya hain, tumhari society mein badnami kareynge, job se nikal dungi" and all that ###. all ### of hindi language which cannot be shared. We accept that their is a balance and we want to settle it however calling us like this and harrasing us and my wife is not a right procedure to follow.

                        I ask HDFC managment to take all necessary action and if this is not stopped i will publish all the audio to social media and consumer FORUM. I am ready to settle the due but to my limit but pressurising like this would not make any difference.

                        If this continues I will not pay anything to HDFC bank.

                        Regards,

                        Yogesh & Mamta Poddar
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                          L
                          liton sinha
                          from Dimapur, Assam
                          Feb 22, 2019
                          Resolved
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                          Resolved

                          Address: Dimapur, Nagaland, 797112

                          Hello team,

                          Thanks for reaching out. Please see below the information requested ;

                          Date of refund - 5th jan 2019
                          Refund amount - 11457.38
                          Original debit transaction details (Purchase date and amount) referring your statement for which the refund is processed.- 5th dec 2018 and amount is rs. 11457.38
                          Refund reference number[protected]
                          Mode of refund - debit card

                          Let me know if you need any other info. I would expect you to take an immediate action on this as i am not ready to do this task for my own money that i should be getting back without any hindrances. Also, attached is the screenshot of the email i had received regarding the purchase.

                          Thanks for your help.

                          Regards,
                          Liton sinha
                          +2 photos
                          Mar 29, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 26, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            H
                            Harshada lad
                            from Mumbai, Maharashtra
                            Feb 22, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Dear team,

                            I am harshada here.

                            I worked in hdfc bank as bso (Casa) and didn't received my experience letter yet.

                            My employee id is 170914.

                            Please help me with this soon.

                            Revert me as soon as possible.

                            I am waiting for your valuable response.

                            Thanks and regards,

                            Harshada lad
                            +1 photos
                            Mar 30, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                            -Zubin
                            HDFC Bank Customer Assistance.
                            Feb 24, 2019
                            Updated by Harshada lad
                            Dear Team,

                            My details are as follows :-

                            My Employee code -170914
                            Branch - Matunga west, Mumbai, Maharashtra
                            Supervisor name - Vishwas desle

                            Please get back to me soon.

                            I waiting for your valuable response.

                            Thanks and regards,

                            Harshada lad
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                              Gowrisankar95873
                              from Hyderabad, Telangana
                              Feb 25, 2019
                              Resolved
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                              Resolved

                              Address: Begur, Bangalore, Karnataka, 560068

                              Dear sir.
                              I have credit card with HDFC bank they due to medical issues my father in unable pay the credit card payment hdfc collection agent visit my office address .
                              And they aresment pay imdotailey please give a time I will pay and close the card
                              My name . gowrisankar.m
                              Card no.[protected]
                              Card no .[protected]
                              Please give time discuess with council I will pay the amount.
                              Please help .don't visit my office ...and doing like cheater
                              Mar 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to contact our Debt Management officers at[protected] / 67268002 with regard to your credit card outstanding or for any further clarifications.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Dattatraya Talekar
                                from Bhusawal, Maharashtra
                                Feb 22, 2019
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                                Address: Ratnagiri, Maharashtra, 410505
                                Website: Mobikwik wallet

                                My card no. [protected] has been blocked by zaakpay. This is sick and an abuse of power by some newcomers in the market. I want a valid reason or my card be unblocked.
                                I did not even know about this. I thought it was a server error. But when i tried to add money in my mobikwik wallet using this card. It said my card was blocked by zaakpay. I need that card and at this point i cannot afford to block it and re apply. Please assist
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  puchi2207
                                  from Kolkata, West Bengal
                                  Feb 22, 2019
                                  Resolved
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                                  Resolved

                                  Address: HDFC BANK LTD.GILLANDER HOUSE,8,N.S.ROAD,KOLKATA-700001, Kolkata, West Bengal, 700031

                                  Mr. Agniswar das, sales manager of super premium cards (Hdfc bank credit card) and ms. Nupur came to my house nearing one month back & asked a copy of itr for a. Y.2018-19, which i handed over to agniswar & he assured for upgradation of my regalia card to infinia card, but till this date he did not contact me but i contacted him twice but he replied me to ring me back, unfortunately till this date he never called me.
                                  How this type o[censored]nprofessional person will deal with the premium customers.
                                  I am retired govt of india gr.'a' officer, myself & my wife has been maintaining two accounts and two credit cards with the bank for longtime so this type of behaviour was not expected from any bank person.

                                  Pradip kumar basu & dipanwita basu, mob:[protected], [protected]
                                  Mar 29, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 25, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to log-into www.hdfcbank.com and please follow the below steps for downloading the upgrade form: Step 1: Choose " Forms Center" by follow the below-mentioned URL ( https://goo.gl/ri34nR ) Step 2: Once inside select Credit Card option and click on " Application for Card Credit Limit Increase / Card Upgrade ". On downloading the form, kindly fill up the same and forward it to the below-mentioned address: HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO, Chennai 600 041. All income / supporting documents as mentioned above will need to be self-attested (duly signed by you) on the document along with a signed letter. On receipt of the documents, we will review the card upgrade request on your card account and intimate you accordingly.

                                  -Anay
                                  HDFC Bank Customer Assistance
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