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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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18416
Unresolved
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HDFC Bank reviews & complaints page 766

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N
Nihal Habeeb
from Bengaluru, Karnataka
Feb 21, 2019
Resolved
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Address: 679322

Without my knowledge ₹177 has been taken out of my bank account twice this month-february. Its been written as 'brn cash txn charges including gst 190219-mir[protected].. Why are they doing this? The incident happened twice.. I find this so troublesome. Such tax charges should be avoided at once. I need to know why and how such charges are deducted from my account. I kindly request you to resolve this at once
Mar 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

As your hold DIGISAVE Youth Account, there is no No free cash transactions at branch no free cash transactions at the branch. Rs.150/- per transaction (plus taxes as applicable) would be levied for every transaction. Please visit below URL for more information: https://bit.ly/2CEByA1. For further assistance, you may write to us at [protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance
Transaction failed but money got deducted. I was transacting for book my show and couldn't book.920Rs transaction twice.
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    R
    Ramakrishna Srinivasan
    from Bengaluru, Karnataka
    Feb 21, 2019
    Resolved
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    Resolved

    Address: 560069

    Hdfc bank are yet to verify my kyc for enps contribution. It has been more than 3 weeks. I see the following message frozen - pranfrozen as kyc verification is pending/rejected by bank or employee
    Confirmation pending by corporate. I had been to the nearest jayanagar 9th block branch with no help. Customer care is very poor. I feel really bad and thinking of moving away from hdfc banking services.
    Mar 24, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 21, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    I did a fund transfer on 17th Feb 2019, money has been deducted from my account but not credited to beneficiary. Error shown is host offline. It's been 78hrs still money didn't credited to my account. Reference number of my transaction is[protected].

    enps kyc verification - Comment #3359183 - Image #0
    I have closed my credit card in the month of January'17, by paying all dues inluding all late payment charges, but till date i have not received NDC for the same, further, also the same card is still showing active in my CIBIL score which impact my cibil data and further loan eligibality.
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      A
      ananth jack
      from Bengaluru, Karnataka
      Feb 23, 2019
      Resolved
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      Resolved

      Address: 560100

      Hi,
      I lost my foodcard and I blocked it .. but it has some amount in that card. Now I have got my new food card. I need to transfer the amount from Old food card to my new foodplus card.please help me in doing that as soon as possible.As I need to update my details in my company website.
      Any concern please call me to the below number.

      Call:[protected]
      Mar 30, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 24, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Card No, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        R
        from Surat, Gujarat
        Feb 21, 2019
        Resolved
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        Address: Customer Id-2889783,Trading A/C-666881,Demat A/C-23481131,DP Id.-IN301151, Jamnagar, Gujarat, 361001

        I have been trying to link/de-link my account since last 3 months.in this

        Regard i had submitted duly filled linking / de-linking form twice in two

        Difference branches of hdfc bank jamnagar (Park colony branch & lal

        Banglow branch). But the bank people are not doing any thing. They are even

        Not bother to inform about the status of the application. As i could not

        Change my account no.in time, i lost money in reliance power share. Earlier

        Hdfc service was good & it is deteriorating day by day & sbi service is

        Improving everyday. If this trend will continue we will have to shift to

        Psu banks again. Linked a/c-[protected] (Account not exists)

        To be linked-[protected]-my present account no.

        Customer id-2889783, trading a/c-666881, demat a/c[protected], dp id.-

        In301151
        Apr 12, 2019
        Complaint marked as Resolved 
        HDFC Securities customer support has been notified about the posted complaint.
        Verified Support
        Mar 01, 2019
        HDFC Securities Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused to you in this regard.

        Your concerns are been looked into on priority.
        We shall get back to you with the status shortly.

        Regards
        Customer Care
        HDFC Securities Ltd
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          T
          TULSI DAS
          from Mumbai, Maharashtra
          Feb 21, 2019
          Resolved
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          Resolved

          Address: Waidhan singrauli m.p., 486886

          Dear hdfc team,
          My very more critical problem money in this month,
          But time over due so continue call me everyday anytime morning, evening, and afternoon hdfc credit card collection departments, this my condition i am maintly harassmented.
          Collection department "baisali supervisor"
          And tejsvi, excutive.
          So i am maintly harassmented parsons.
          Kindly action to the needful.
          Regards,
          Tulsidas
          [protected].
          +1 photos
          Mar 24, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarifications.

          -Nadia
          HDFC Bank Customer Assistance
          Withdrawn 500 from atm near tata gaurd room, pune 100 rupee note was torn and no gaurd was available there on 9 feb 2019 arround 6.30 pm
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            P
            prathapcreddy
            from Bengaluru, Karnataka
            Feb 21, 2019
            Resolved
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            Resolved

            Address: 560016

            I have a loan with hdfc bank now i decided to close the same. So i visited the home branch they told they can't help on the loan closure and asked me to visit loan department indiranagar but one helped to resolve my issue and top of that they said it might take 2 to 3days to get my turn to address the issue. I called relationship manager and explained the same she said she will arrange the person to collect the dd after that she vanished not responding to calls. Hdfc is doing it intentionally so that the customer will get into due diligence and they can charge the higher interest and loot the public funds
            Feb 22, 2019
            Complaint marked as Resolved 
            Finally one person helped me to resolve the issue
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 22, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX to pre-close the loan.

            -Manoj
            HDFC Bank Customer Assistance
            I've made an online payment at https://epayments.jntuh.ac.in/convocation/ .In the process of payment after entering the otp i was shown an error but the amout was deducted from my account...this happened twice

            cheating public - Comment #3359159 - Image #0
            cheating public - Comment #3359159 - Image #1
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              N
              Nisha Gopalka
              from Gumia, Jharkhand
              Feb 21, 2019
              Resolved
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              Address: BANK MORE DHANBAD, Dhanbad, Jharkhand, 826001

              I wish to inform you that our swipe machine is not working properly for last month. The tid number :[protected] in the name of firstcry.com at ozone plaza, bank more, dhanbad. The machine which i had been provided at my shop is old but i have been charged the full amount of new machine. Every time the edc machine had a problem of network. Many timesi have told them to fix the new edc machine but there response is that we can put old machine only its the norms of bank. My complint no.:- pun[protected] on dated :- 20.02.2019. One more thing the i have paid for bharat qr also but till date they hadn't provided with it.

              Hope, you will look into the matter and will do the solution.

              Regards,

              Nisha gopalka
              Shree shyam marketing
              [protected]
              Mar 29, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 26, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand our sales official has contacted you and addressed your issues towards EDC machine replacement. Trust your issue stands resolved.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Subur Khan
                from Indore, Madhya Pradesh
                Feb 21, 2019
                Resolved
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                I have recieved today something like customer mandate but i don't know this and i don't apply anything like this

                Dear customer mandate reference no: hdfc[protected] issued to camden town technologies pvt ltd with value rs. 6000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.
                Mar 29, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                The said ECS/ACH Mandate pertains to CAMDEN TOWN TECHNOLOGIES PVT LTD. In case you have not requested for the same, kindly visit the nearest HDFC Bank Branch and submit a request for closure. Alternatively, you may write to us [protected]@hdfcbank.com from your registered email ID for further assistance.

                -Manoj
                HDFC Bank Customer Assistance
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                  R
                  Rashiq Rahuman
                  from Namakkal, Tamil Nadu
                  Feb 21, 2019
                  Resolved
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                  Address: Coimbatore, Tamil Nadu, 641103

                  I using hdfc account last 6 years. This also my salary account. But i'm really frustrated about to get personal loan. No offers form me. After applying personal loan i didn't get any proper response or clarity from your side. Regarding personal loan i contacted more than 10 persons in last 40 days. At last finally people are telling you don't have any offers and also you can't get personal lan from hdfc bank. Why i don't know. I don't have any pending loan amounts. This is the first time i applied for personal loan. And last one month i struggle with your people and finally 0 result. Really disgusting.
                  Mar 30, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 23, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Kindly write to [protected]@hdfcbank.com mentioning the loan reference/application number which you had applied, to enable us to check and review your case. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Shabnam Khan2206
                    from Haridwar, Uttarakhand
                    Feb 21, 2019
                    Resolved
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                    Address: 248011

                    Respected sir this is to inform you that the credit card ending with 6225 that have sent was not opened till now but your bank is deducting the money from my account and kindly send me the statement of my card. So that i can file fir against it.
                    From the month of november and december 2018 we have paid 2600 + 2600 total 5200 and in the month of jan. Riya from your side whose contact no, is [protected] has called and she told me to pay 3200 and we have paid it on the month ending 2700 was deducted from my account again one call from ur side was on feb. 20/2/2019 whos no. Was [protected] named neeru was recieved and she said to fill up the dispute form and hence i will be thankful i[censored] resolve my problem. As we have not yet opened niether used the card.
                    Mar 24, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 21, 2019
                    Updated by Shabnam Khan2206
                    Respected sir this is to inform you that the credit card ending with 6225 that have sent was not opened till now but your bank is deducting the money from my account and kindly send me the statement of my card. So that i can file FIR AGAINST it.
                    From the month of November and December 2018 we have paid 2600 + 2600 total 5200 and in the month of jan. Riya from your side whose contact no, is [protected] has called and she told me to pay 3200 and we have paid it on the month ending 2700 was deducted from my account again one call from ur side was on Feb. 20/2/2019 whos no. was [protected] named Neeru was recieved and she said to fill up the dispute form and hence i will be thankful i[censored] resolve my problem. As we have not yet opened niether used the card.
                    Verified Support
                    Feb 21, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are fully sensitized to your comments expressed with regard to your credit card. We observe that we have responded to your e-mail on February 19, 2019, 12:00 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Ashish B Jani
                      from Chennai, Tamil Nadu
                      Feb 21, 2019
                      Resolved
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                      Address: 600024

                      Hi,

                      I have been charge extra charges on using hdfc credit card at petrol pump.

                      I swiped for 300 and 311 was charged in my credit card bill.

                      Why are these extra charges imposed on me even after government policy of not imposing these charges to customers.

                      I need a clarification and refund.

                      This is happening month on month since i am using this card.

                      You better resolve it or i else i shall withdraw my association with the bank.
                      +1 photos
                      Mar 26, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 21, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        V
                        Vikram Sihag
                        from Patna, Bihar
                        Feb 21, 2019
                        Resolved
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                        Resolved

                        I took a kissan credit card limit of amt. Rs. 1814000 and a agriculture term loan of 515000 from hdfc bank in 2016 for improvement in my agricultural land. Now for partition of agricultural land, i have to pay my kcc limit as well as term loan as told by local revenue authorities. So i closed kcc and term loan with 4% pre closer penalty. I deposited full amt. On 07.02.2019 and submitted kcc and term loan closer application on same day. But till now on 21.02.2019 hdfc bank not provided me no due certificate even after numerous follow ups. They are harassing me mently and financialy. When i mailed at grievance. [protected]@hdfcbank.com. They responded that your issue will be resolved with in two days and with in hours again responded that we will take five working days. I am paying havy interest on amt of more than rs. 20 lakhs who is responsible for that, it hdfc bank management which is forcing me to take extreme step. When i fully paid their dues with pre closer penalty why they are not issuing me ndc. While public sector banks giving ndc on same days.
                        Mar 25, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Shobhit756
                          from Noida, Uttar Pradesh
                          Feb 21, 2019
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hi team,

                          I have closed my credit card in the month of january'19, by paying all dues inluding all late payment charges, but till date i have not received ndc for the same, further, also the same card is still showing active in my cibil score which impact my cibil data and further loan eligibality.

                          My contact details and card details are as below:
                          Credit card no : 43467810xxxx8273
                          Contact# [protected]
                          Name: shobhit kumar
                          Mar 25, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          With regard to your credit card, we request you to contact our Debt manager at Delhi[protected]/66668102.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            K
                            KumarChainani
                            from Pune, Maharashtra
                            Feb 21, 2019
                            Resolved
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                            Resolved

                            I had sent an email to pad. [protected]@hdfcbank.com on 09-oct requesting for my pf account details for emp id k5268 for which i haven't received any mail response for the same. I would like to transfer all the funds to my current employer asap.
                            I was your employee working at gargoti branch (Branch code - 2629).
                            Let me know if you need my current employer details to transfer the funds.
                            If possible please withdraw all the funds to my bank account. I can email you my bank details.
                            Mar 26, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to us at exit.[protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                            -Manoj
                            HDFC Bank Customer Assistance
                            My home loan hdfc bank now bank is ach charge debited in my sbi account Rs.1773 why are u cut
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                              R
                              Rajeshkumaraugustian
                              from Chennai, Tamil Nadu
                              Feb 21, 2019
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600100

                              I was brought credit card with hdfc bank in 2017, the credit card seller didn't give any information about auto top/ recharge to mobile.in fact mobile number is postpaid number they can't do top/ recharge my mobile.
                              Since i brought this credit card i didn't do any transaction from this credit card. But i was receiving letter from hdfc bank to do payment 100 rupees for everymonth, i dont have awareness credit card things i was paid first 2 month from 3 month i have stop to pay credit card.

                              I have start raise voice from against june 2017 onward because it was affecting my credit score and also request payment was 4000 something rupees. I don't know how become 4000 rupees how they are putting recharge against credit card. Through a lot mail and call discussion with them they are accepting it auto recharge/top wasnt on mobile they are
                              Finally accept it. They revert some money jan 2018 to june 2018 but bank didn't accept revert to completely i don't know why. They are saying that december month 100 rupees didn't get back. For that they are putting recharge around 1600 rupee something. Now current recharge was 2198.33 rupees request pay to close the credit card.
                              +1 photos
                              Apr 6, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                SHUBHRO SPIRITUAL REIKI
                                from Darbhanga, Bihar
                                Feb 20, 2019
                                Resolved
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                                Resolved

                                Address: Bhagalpur, Bihar, 813210

                                Sir,
                                I want to surrender my credit card no.××××××××××××9888. Name on credit card shubhro malaker. I visited the hdfc bank khalifabagh branch regarding this but the executive who handled this department was not at all helpful. He was least interested in helping me out. He was not even intrested in hearing my query... Very unprofessional behaviour.
                                This is not at par with the reputation of the bank.
                                Warm regards,
                                Shubhro malaker.
                                Mar 24, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 21, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                -Manoj
                                HDFC Bank Customer Assistance
                                Using volger words
                                and rubbish words
                                unwanted speech
                                Dear Sir,

                                I want to Permanent close my credit card no [protected] in the name of Bhanu Pratap Singh . I dont want continue this credit card.

                                So please close this credit card . i can destroyed this credit card.

                                thanks

                                Bhanu Pratap Singh
                                [protected]
                                Dear sir
                                My Card Resolution center for the first time in the Customer care center [protected]
                                Card is inactive?
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                                  V
                                  Vasudha Julka
                                  from Delhi, Delhi
                                  Feb 20, 2019
                                  Resolved
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                                  Resolved

                                  I have purchased jewellery from tanishq worth 60, 000 from gold souk in gurgaon using my hdfc debit card

                                  It was having running offer to get 5% cashback if payment is done through hdfc debit/credit card. But i didn't not receive any cashback

                                  Already 5 month gone no cashback, no communication for same. Let me know what's the issue and when it will get resolved.

                                  Same has been reported earlier but still no action taken against it.

                                  Keep check and revert back
                                  Mar 23, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your account no./customer Id, cashback details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Feb 23, 2019
                                  Updated by Vasudha Julka
                                  Details sent
                                  Feb 25, 2019
                                  Updated by Vasudha Julka
                                  Any update ?
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                                    G
                                    Gautam Nath
                                    Feb 20, 2019
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                                    Address: Kolkata, West Bengal

                                    Bank: HDFC
                                    Branch: Jodhpur park
                                    My details: Goutam Nath
                                    2, Maharaja Tagore Road
                                    Kolkata 700031

                                    Hello experts,

                                    I am a customer of HDFC Bank Holding an senior citizen saving Account. I am using my card for my daily transaction through ATM or Online banking. On 20th January 2019 while checking my bank statement online I have noticed that somehow my 2000.00 + 2000.00 = 4000.00 has been deducted from my account thru unknown pay zapp account. Statement shows that Money has been withdrawn thru net banking (Screen shot attached) even when card is with me all the time. and I was Home on same day. That means somebody access my account

                                    I need your advise how to track this issue, can it be bank fault or its a 3 party fraud or its a mistake by bank. I have already logged complaint to HDFC bank. How may i claim my money but HDFC Bank ignored their fault.

                                    Regards
                                    Goutam Nath
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rohit0275
                                      from Delhi, Delhi
                                      Feb 20, 2019
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110052

                                      Hi team,

                                      I have account with hdfc bank. My account number is [protected]. Today i have received the below message regarding debit mandate registration. I have never opted that would request you to please look into this matter urgently.

                                      "successful debit mandate registration bf150219_619-244 for mntly pymnt from a/c xxxx0882 to bajaj finance ref no.. 4010cddz636296 upto rs. 50000.00 valid 11-feb-2019 to 31-dec-2039"

                                      Please acknowledge and call me [protected]

                                      Regards
                                      Rohit sharma
                                      Mar 28, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 22, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        knowledge gain
                                        from Bhopal, Madhya Pradesh
                                        Feb 20, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bastar, Chhattisgarh, 494226

                                        Hdfc bank is looting the customer, first i had deposited i lakh than 177 has been deducted than next day i deposited 1lakh 20 thousand than again a 177 charged deducted. Again and again hdfc is charging for every deposit and for giving money to bank also they are charging us the money.
                                        And on asking to executive of hdfc or to the manager they are not answering it and replying with some non sense technique to confuse the customer by asking to apply for debit/atm card.
                                        Mar 25, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Feb 20, 2019
                                        Updated by knowledge gain
                                        [protected]@gmail.com
                                        Verified Support
                                        Feb 22, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 4 working days.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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