HDFC Bank Complaints & Reviews

Address: 560025

I have a priority pass issued by hdfc against my regalia card. I used the same at the mumbai international airport on the 11th of nov 2018. I have been charged 1952.29 and igst 351.23 in my statement of 8/02/19.

I had been told that i was permitted to use the lounge free of charge at all international airport lounges. I cannot understand why i have been charged and how it has been reflected in my credit card statement when i did not present the same. Feel totally let down by hdfc whose customer i have been for a number of years. Besides the card is not accepted at any of the domestic lounges.

Mar 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Thrissur, Kerala, 0091

Dear sir
Without my knowledge 177 indian rupees deducted from my account it showing 3rd party cash tnx inc gst 190219
Mir[protected]
Ref number mir[protected]
It was date of 21/02/2019
Please do let me know what kind of charges your bank made from my account without acknowledgment
Ashik
[protected]
Please reply on my e mail
[protected]@gmail.com

Mar 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Nadia
HDFC Bank Customer Assistance

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khushi2704

from Mundi, Madhya Pradesh

Feb 22, 2019

Since i had call to customer care of your bank but they did not solve my problem of refund i am not getting answer from customer survice i have return 2 of product purchased date is 22 01 2019 and return it on 28 01 2019...plz kindly refund me back

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Address: C-23 LACHMI GOBIND APTTS, FOUR BUNGLOW ANDHERI WEST, NEXT TO STATE BANK OF INDIA, Mumbai City, Maharashtra, 400053

Dear all, my name is ramandeep ahluwalia, i am very old customer of hdfc, recently i suffered from a huge financial loss and am out of job due to which i missed two payments of hdfc. I have explained this to the calling agent that i need some time to normalise every thing. But to my surprise instead o[censored]nderstanding my situation am getting continuous call form your agent and even threatening me.. Girl by the name sneha is call and using a very non professional approach n claiming to be n hdfc employee. I have addressed this issue to the nodal team also. See am going through a severe stress and i need time bring my finances back to normal. But with speed am getting back to back calls from this agent via this number [protected]i can even attain my interview calls which are upmost important to me.. If this is case and kind of followup by hdfc i might land up in hospital with nerves break down. Who will be responsible then. I am once retreating that i need some time to clear the outstanding i have full intentions to pay.. Would request you to please take up this issue

Mar 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

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M

Mukundakalita

from Bihpuriagaon, Assam

Feb 22, 2019

I have completed the two wheeler loan amount but till date i have not received my NOC.

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Address: Palwal, Haryana, 121102

Actually, I made a payment through HDFC credit card, to the merchant cheap ticket.in on 17 JAN 2019. The amount Rs 2495 has been deducted from my credit card and not booked even ticket, not I received my amount back, so I'll request you to please refund my amount back to my card or account.

Ph num: [protected]...

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Address: salem, Salem, Tamil Nadu, 637502

Lll take the HDFC Easy EMI loan on past 6 month ago and am not get loan account number and loan statement on HDFC BANK many time ill go to HDFC Bank for statement purpose and ill call customer care also but no one is response me please take this request to am getmy Statement.
my customer id 71469288

HDFC Bank customer support has been notified about the posted complaint.

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D

ds83

from Delhi, Delhi

Jul 10, 2019

Dear sir/mam,
Pls suggest me that how to get my car loan statement, loan a/c no-:52413979.Bcz i'm also request to bank employee for statement but no response.now urgent need.but i don't know that how to collect my statement.so pls help me for this matter.

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D

ds83

from Delhi, Delhi

Jul 10, 2019

Hi
My name is dilip singh rathore, cont no-:[protected]...I closed the HDFC Bank Credit Card account from 08 .11.2018, but excess rupees 549 depositing in this account, so please suggest me how to getting again my money.

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Address: D-14, Maharani Bagh, New Delhi, Delhi, 110065

Phone no. [protected]
Manisha katarya dalal
Hdfc customer
I have 2 issues
1. Multicurrency forex card not getting activated - i have tried ipin/webpin in the kit yet the card is not getting activated.
2. I had asked for delivery of chip debit card. There is no info of any card dispatch and my webbanking shows the not received card as active debit card. This raises security concerns of the debit card facility. Please resolve

Mar 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Request you to write to write to [protected]@hdfcbank.com mentioning the forex card number, to enable us to check. Further, the debit card is sent to your mailing address through Bluedart Courier on Feb 22, 2019. You may look forward to receiving the same shortly.

-Zubin
HDFC Bank Customer Assistance.

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Address: Bangalore, Karnataka, 560076

HDFC Bank — fastag entry adjustment

On Feb 17, I travelled from Bangalore to Tirupati and returned by 18 night.

In all toll plaza fastag got charged successful and I also got the sms for the same

All the barriers opened and there was no problem at the toll plazas

However, today 21 feb all of the sudden I got a msg that 350 debited as adjustment entry

I have no clue about the 350 adjustment amount
It seems excess amount has been deducted from my account

HDFC fastag never answers a call

+1 photos

Mar 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 21, 2019

Updated by aravind kumarappan My fastag pH no [protected]
Customer I'd[protected]

Verified Support

Feb 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Request you to contact Helpline Number at[protected] or 1033 from Mobile/Landline mentioning the Fastag reference number and transaction details, who will assist you further.

-Zubin
HDFC Bank Customer Assistance

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Address: Hyderabad, Telangana, 500081

Hi, i open salary account in hdfc 1 years back but after some time i moved. After that i changed company have tie up with other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc existed old salary account showing -4495 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 4495 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.

Mar 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) As the Average Monthly Balance (AMB) of Rs. 10, 000/- was not maintained, said charges are levied. We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Due to non-operation for a period of 2 years, your account has been classified as "Dormant". In order to activate your account you are requested to Submit a written instruction signed by all applicants along with ID and address proof at the nearest branch You will need to carry the originals for verification Additionally, you will need to initiate a credit or debit transaction to activate the account. To keep your account active, please ensure that the transactions are carried out on a regular basis. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/1F3hhQ8.

-Zubin
HDFC Bank Customer Assistance

Feb 25, 2019

Updated by samir07 and what about the RBI guidelines, HDFC is out of that.

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Address: 679322

Without my knowledge ₹177 has been taken out of my bank account twice this month-february. Its been written as 'brn cash txn charges including gst 190219-mir[protected].. Why are they doing this? The incident happened twice.. I find this so troublesome. Such tax charges should be avoided at once. I need to know why and how such charges are deducted from my account. I kindly request you to resolve this at once

Mar 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

As your hold DIGISAVE Youth Account, there is no No free cash transactions at branch no free cash transactions at the branch. Rs.150/- per transaction (plus taxes as applicable) would be levied for every transaction. Please visit below URL for more information: https://bit.ly/2CEByA1. For further assistance, you may write to us at [protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance

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A

Arpitha J.H

from Bengaluru, Karnataka

Feb 21, 2019

Transaction failed but money got deducted. I was transacting for book my show and couldn't book.920Rs transaction twice.

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Address: 560069

Hdfc bank are yet to verify my kyc for enps contribution. It has been more than 3 weeks. I see the following message frozen - pranfrozen as kyc verification is pending/rejected by bank or employee
Confirmation pending by corporate. I had been to the nearest jayanagar 9th block branch with no help. Customer care is very poor. I feel really bad and thinking of moving away from hdfc banking services.

Mar 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no./customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Karthikm4

from Chennai, Tamil Nadu

Feb 21, 2019

I did a fund transfer on 17th Feb 2019, money has been deducted from my account but not credited to beneficiary. Error shown is host offline. It's been 78hrs still money didn't credited to my account. Reference number of my transaction is[protected].

enps kyc verification - Comment #3359183 - Image #0

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S

sureshdlucky

from Coimbatore, Tamil Nadu

Feb 21, 2019

I have closed my credit card in the month of January'17, by paying all dues inluding all late payment charges, but till date i have not received NDC for the same, further, also the same card is still showing active in my CIBIL score which impact my cibil data and further loan eligibality.

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Address: 560100

Hi,
I lost my foodcard and I blocked it .. but it has some amount in that card. Now I have got my new food card. I need to transfer the amount from Old food card to my new foodplus card.please help me in doing that as soon as possible.As I need to update my details in my company website.
Any concern please call me to the below number.

Call:[protected]

Mar 30, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Customer Id-2889783,Trading A/C-666881,Demat A/C-23481131,DP Id.-IN301151, Jamnagar, Gujarat, 361001

I have been trying to link/de-link my account since last 3 months.in this

Regard i had submitted duly filled linking / de-linking form twice in two

Difference branches of hdfc bank jamnagar (Park colony branch & lal

Banglow branch). But the bank people are not doing any thing. They are even

Not bother to inform about the status of the application. As i could not

Change my account no.in time, i lost money in reliance power share. Earlier

Hdfc service was good & it is deteriorating day by day & sbi service is

Improving everyday. If this trend will continue we will have to shift to

Psu banks again. Linked a/c-[protected] (Account not exists)

To be linked-[protected]-my present account no.

Customer id-2889783, trading a/c-666881, demat a/c[protected], dp id.-

In301151

Apr 12, 2019

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

HDFC Securities Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused to you in this regard.

Your concerns are been looked into on priority.
We shall get back to you with the status shortly.

Regards
Customer Care
HDFC Securities Ltd

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Address: Waidhan singrauli m.p., 486886

Dear hdfc team,
My very more critical problem money in this month,
But time over due so continue call me everyday anytime morning, evening, and afternoon hdfc credit card collection departments, this my condition i am maintly harassmented.
Collection department "baisali supervisor"
And tejsvi, excutive.
So i am maintly harassmented parsons.
Kindly action to the needful.
Regards,
Tulsidas
[protected].

+1 photos

Mar 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance

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kashmira tamboli

from Khed, Maharashtra

Feb 21, 2019

Withdrawn 500 from atm near tata gaurd room, pune 100 rupee note was torn and no gaurd was available there on 9 feb 2019 arround 6.30 pm

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Address: 560016

I have a loan with hdfc bank now i decided to close the same. So i visited the home branch they told they can't help on the loan closure and asked me to visit loan department indiranagar but one helped to resolve my issue and top of that they said it might take 2 to 3days to get my turn to address the issue. I called relationship manager and explained the same she said she will arrange the person to collect the dd after that she vanished not responding to calls. Hdfc is doing it intentionally so that the customer will get into due diligence and they can charge the higher interest and loot the public funds

Feb 22, 2019

Complaint marked as Resolved

Finally one person helped me to resolve the issue

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX to pre-close the loan.

-Manoj
HDFC Bank Customer Assistance

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S

Sumanth.180

from Nagpur, Maharashtra

Feb 21, 2019

I've made an online payment at https://epayments.jntuh.ac.in/convocation/ .In the process of payment after entering the otp i was shown an error but the amout was deducted from my account...this happened twice

cheating public - Comment #3359159 - Image #0

cheating public - Comment #3359159 - Image #1

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Address: BANK MORE DHANBAD, Dhanbad, Jharkhand, 826001

I wish to inform you that our swipe machine is not working properly for last month. The tid number :[protected] in the name of firstcry.com at ozone plaza, bank more, dhanbad. The machine which i had been provided at my shop is old but i have been charged the full amount of new machine. Every time the edc machine had a problem of network. Many timesi have told them to fix the new edc machine but there response is that we can put old machine only its the norms of bank. My complint no.:- pun[protected] on dated :- 20.02.2019. One more thing the i have paid for bharat qr also but till date they hadn't provided with it.

Hope, you will look into the matter and will do the solution.

Regards,

Nisha gopalka
Shree shyam marketing
[protected]

Mar 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand our sales official has contacted you and addressed your issues towards EDC machine replacement. Trust your issue stands resolved.

-Anay
HDFC Bank Customer Assistance

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I have recieved today something like customer mandate but i don't know this and i don't apply anything like this

Dear customer mandate reference no: hdfc[protected] issued to camden town technologies pvt ltd with value rs. 6000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

Mar 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

The said ECS/ACH Mandate pertains to CAMDEN TOWN TECHNOLOGIES PVT LTD. In case you have not requested for the same, kindly visit the nearest HDFC Bank Branch and submit a request for closure. Alternatively, you may write to us [protected]@hdfcbank.com from your registered email ID for further assistance.

-Manoj
HDFC Bank Customer Assistance

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Address: Coimbatore, Tamil Nadu, 641103

I using hdfc account last 6 years. This also my salary account. But i'm really frustrated about to get personal loan. No offers form me. After applying personal loan i didn't get any proper response or clarity from your side. Regarding personal loan i contacted more than 10 persons in last 40 days. At last finally people are telling you don't have any offers and also you can't get personal lan from hdfc bank. Why i don't know. I don't have any pending loan amounts. This is the first time i applied for personal loan. And last one month i struggle with your people and finally 0 result. Really disgusting.

Mar 30, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the loan reference/application number which you had applied, to enable us to check and review your case. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 248011

Respected sir this is to inform you that the credit card ending with 6225 that have sent was not opened till now but your bank is deducting the money from my account and kindly send me the statement of my card. So that i can file fir against it.
From the month of november and december 2018 we have paid 2600 + 2600 total 5200 and in the month of jan. Riya from your side whose contact no, is [protected] has called and she told me to pay 3200 and we have paid it on the month ending 2700 was deducted from my account again one call from ur side was on feb. 20/2/2019 whos no. Was [protected] named neeru was recieved and she said to fill up the dispute form and hence i will be thankful i[censored] resolve my problem. As we have not yet opened niether used the card.

Mar 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 21, 2019

Updated by Shabnam Khan2206 Respected sir this is to inform you that the credit card ending with 6225 that have sent was not opened till now but your bank is deducting the money from my account and kindly send me the statement of my card. So that i can file FIR AGAINST it.
From the month of November and December 2018 we have paid 2600 + 2600 total 5200 and in the month of jan. Riya from your side whose contact no, is [protected] has called and she told me to pay 3200 and we have paid it on the month ending 2700 was deducted from my account again one call from ur side was on Feb. 20/2/2019 whos no. was [protected] named Neeru was recieved and she said to fill up the dispute form and hence i will be thankful i[censored] resolve my problem. As we have not yet opened niether used the card.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your comments expressed with regard to your credit card. We observe that we have responded to your e-mail on February 19, 2019, 12:00 PM. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: 600024

Hi,

I have been charge extra charges on using hdfc credit card at petrol pump.

I swiped for 300 and 311 was charged in my credit card bill.

Why are these extra charges imposed on me even after government policy of not imposing these charges to customers.

I need a clarification and refund.

This is happening month on month since i am using this card.

You better resolve it or i else i shall withdraw my association with the bank.

+1 photos

Mar 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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I took a kissan credit card limit of amt. Rs. 1814000 and a agriculture term loan of 515000 from hdfc bank in 2016 for improvement in my agricultural land. Now for partition of agricultural land, i have to pay my kcc limit as well as term loan as told by local revenue authorities. So i closed kcc and term loan with 4% pre closer penalty. I deposited full amt. On 07.02.2019 and submitted kcc and term loan closer application on same day. But till now on 21.02.2019 hdfc bank not provided me no due certificate even after numerous follow ups. They are harassing me mently and financialy. When i mailed at grievance. [protected]@hdfcbank.com. They responded that your issue will be resolved with in two days and with in hours again responded that we will take five working days. I am paying havy interest on amt of more than rs. 20 lakhs who is responsible for that, it hdfc bank management which is forcing me to take extreme step. When i fully paid their dues with pre closer penalty why they are not issuing me ndc. While public sector banks giving ndc on same days.

Mar 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 766

being charged for use of plaza lounge

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get 177 inr

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harassing and threatening calls by hdfc agents

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amount deducted but ticket not booked nor get refunded

consumer loan statement

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non receipt of debit card

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hdfc fastag entry adjustment

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hdfc bank salary account negative balance

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hdfc-3rd party cash txn chgs including gst

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enps kyc verification

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please transfer my money from blocked foodplus card to new foodplus card

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linking/delinking

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regarding problem of hdfc credit card collection department

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cheating public

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regarding edc machine not working properly

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i have received today something like customer mandate but i don't know this and i don't apply anything like this

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about personal loan

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credit card transaction

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extra charges on using hdfc credit card at petrol pump

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not issuing no due certificate to farmer after paying full amount. of farm loan

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