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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 765

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V
Vignesh Kumar Selvaraj
from Tenkasi, Tamil Nadu
Feb 27, 2019
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Address: 1057 , Suguna foods , 5th floor Jaya Enclave, near Anna silai, avinashi road, coimbatore, 641018, Coimbatore, Tamil Nadu, 641018

Dear sir,
Iam vigneshkumar from coimbatore iam having hdfc salary account applied credit card and the process is updated i submit all proofs and verification also gets completed but finally they not approve my card. Application ref number:- 19b[protected]s4.

Please approve my application and do needful to get credit card. This is for your information
Mar 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
I got a call from a rep named SITA from hdfc collection. she was abusive on call, arrogant, i asked her to get me connected to her supervisor, she denied it on my face. if i do not get any revert from anyone here, i will go to the police to file a harrasment case
Dear sir,

i have opened a PPF account through net banking, once my PPF account opened, i got anna nagar Chennai branch.
please transfer this account to my nearest branch.
account no. [protected].

Regards
Dilip P
[protected]
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    A
    anuraggrwl
    from Lucknow, Uttar Pradesh
    Feb 27, 2019
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
    Website: www.hdfc.com

    Hdfc home loan executive vikash ([protected]) came doe meeting twice regarding home loan application
    Commitment and assurance give by hdfc executive to collect financials and check for processing fee-
    1. He assured that the sector has been approved by bank and there are no technical or legal issues regarding property status
    2. Multiple loans has been sanctioned in same location and loan amount 80 - 90 percent
    3. After supplying the financial and property documents he calculated and assured the required loan 27 lack can be easily sanctioned and can go even higher.
    4. He assured in front of 2 more people that he is collecting the check for processing fee and in case there are any problems they will not deposit the check and fees will not be collected.
    5. After 2 weeks they deposited the check and now after more then 3 weeks they are denying without giving any proper / acceptable reason

    Mr. Akshay ([protected])
    File no[protected]
    Akshay. [protected]@hdfc.com

    They first refused to sanction the loan and then without informing me has sent this email that they has kept the retention money out of the fee and closed the application.
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      Chhavsum
      from Noida, Uttar Pradesh
      Feb 27, 2019
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      Address: New Delhi, Delhi

      I had received call from m/s. Nisha yadav regarding classic assure plus policy. I decide to take it up but needed some time to recheck with the benefits offered. But she is so impatient that she called me from multiple nos ([protected]) whole day n night and when i refused to take it then she started misbehaving saying i have wasted her time. Sending me abusive messages and mentally harrasing me.
      Kindly teach your employees how to behave in case customer is not satisfied enough to take up the policy.
      Mar 31, 2019
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Feb 28, 2019
      HDFC Life Customer Care's response
      Hi, kindly inform to the customer to write us at [protected]@hdfclife.com to address the concern.
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        E
        Eashu
        from Ludhiana, Punjab
        Feb 27, 2019
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        credit card mis selling

        Address: 152002

        One of the agent of hdfc credit card had issued me credit card by saying it is free of charge and having no annual maitainance charges for government employees.. But i had been charged rs. 1180/- that is reflecting in my cibil.. Resolve the issue nd stop misselling.. I m working in state bank of india nd in no need of hdfc credit card. But card had been issued by saying no any charges will be applied nd i had not activated the card...
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        1toka4kp
        from Pune, Maharashtra
        Feb 27, 2019
        Resolved
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        Address: Verna Goa, South Goa, Goa

        Hi, i have salary account in hdfc 5 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -7800 balance.
        The bank converts my salary account converted into savings account & charged monthly.. Now its 7800 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
        I approach branch, but they behaved rudly & refuse to close account.
        Plz juistice to me. 7800 is huge amount to me. What is the solution?
        What is the action will take against this bank.
        Apr 5, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 28, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly email us at [protected]@hdfcbank.com and restate your concerns and also share us the name and address of the branch where you had visited so that we can check and assist you. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Verified Support
        Mar 02, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our Branch Official Mr. Dipak Desale has contacted you and addressed your queries and concerns. Please feel free to speak to Mr. Dipak Desale on [protected] for any further clarification or assistance.

        -Zubin
        HDFC Bank Customer Assistance
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          E
          Ebrahim Shirazi
          from Mumbai, Maharashtra
          Feb 27, 2019
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          Address: Mumbai City, Maharashtra, 400010

          I have been wrongly charged with an amount of rupees 2249 with reason. Dc intl pos markup[protected] mir[protected]
          Ref id[protected]

          Kindly resolve the matter at the earliest. This has happened before too kindly resolve and revert back the amount. This is very wrong of getting deduction of money evertime. I am very annoyed by this and truly disappointed.
          Apr 5, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 28, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to write to us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details, transaction details and issue details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
          I have not given any authorization to any one and receive this sms.
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            D
            Dhananjay Dadhich
            from Chennai, Tamil Nadu
            Feb 27, 2019
            Resolved
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            Address: Mondrain Apartment Wipro Street Sholingnallur Chennai, Chennai, Tamil Nadu

            I got my hdfc food card (In dec 2018) and uploaded it's details on my salary definitions provided by my employer but unfortunately there was a mistake in card no. So the amount of my food card is deposited to other card no. Please help me in this matter and kindly refund my money in my food card.
            Name - dhananjay dadhich (Working in tcs)
            Contact email id - dadhich. [protected]@gmail.com
            Apr 3, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 27, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com and TCSActivation.[protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Zubin
            HDFC Bank Customer Assistance.
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              R
              riya joseph
              from Kolkata, West Bengal
              Feb 26, 2019
              Resolved
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              Address: Pune, 411033

              There was 2 months payment to be made for credit card to which the team deducted the amount from my hdfc bank account without any intermission neither the account was linked. To understand what has went wrong i went to the cc head office in pune bungarden road. After understanding the delay in two months payment they blocked my entire salary. When asked to take the amount and release the rest they said that's not possible when asked for the solution they said we can settle the amount and can consider this amount as 1st installment and rest can be given by giving 4 cheques of rs. 1500 and i agreed to it and asked to complete the process. The said we'll process the request for settlement and get in touch with you. I was in touch and taking the follow every now and then.., the person mr. Vijay who was dealing with my case said not to worry we have processed the request and waiting for the approval from the chennai head office and it will take sometime.

              After a month i got a text message for the credit card due payment with the interest, i contacted mr. Vijay and informed that i've been charged again with the interest he said not to worry as the request is in process for settlement and will wavie off the charges. 3rd month again i received a text with interest and again my account was blocked. I again contacted the team and they unblocked the account. It happened 3-4 times but the response was the same that the request is in process and anything above the settlement amount will be waived off. This happened in 2016, after too many follow ups and visiting the headoffice each and everytime with one answer from there end stating the request is still in process.

              The issue hasn't resolved yet and today its 2019 i haven't received any response from their end. And now when i checked my hdfc bank account i see that they have again blocked my account for rs.50, 000

              I need this to be resolved as non of the hdfc team are co-operative. They are charging me for no reason and want this to be resolved asap.

              Mb:[protected]

              Regards,
              Riya
              Apr 8, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 27, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              With regard to the settlement of your credit card, we request you to contact our Debt manager at[protected]/41467902.

              -Zubin
              HDFC Bank Customer Assistance
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                S
                Singh Indresh
                from Delhi, Delhi
                Feb 26, 2019
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                Address: citycom networks pvt ltd, 258, okhla phase 3 new delhi, New Delhi, Delhi, 110058

                When I have already surrendered the car on 31 march 2017 to HDFC bank, and received the NOC also then why again after more than one and half the HDFC bank hold the negative balance in my saving and current account. warning kindly solve this issue with immediate effect, otherwise i will proceed for legal action on bank and the employee involve in it. Already complaint this in past also then why the same incident is repeated by bank. this is last time else i will proceed for police complaint and legal action from court through consumer forum.

                Loan account number is 42558480
                HDFC Bank saving account number is [protected] showing negative balance of -INR -160, 576.39
                HDFC Bank Current Account [protected] showing negative balance of INR -156, 281.90
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Simmidjs
                  Feb 26, 2019
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                  fixed deposit

                  Address: Mumbai City, Maharashtra, 400098

                  My father and mother had fixed deposits (Ch/1687465, ch/1687520, ch/1687472, ch/1687537) with hdfc. All these deposits matured in jan 2019. I am the nominee for these deposits and since my father and mother have both passed away, i submitted an application for claiming the deposit money and credit to my hdfc bank account. My hdfc bank manager verified my account number and signed on the hdfc limited kyc form. I also provided a cancelled cheque...
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                  S
                  ss13715
                  from Thiruvananthapuram, Kerala
                  Feb 26, 2019
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                  regarding credit card vouchers

                  Address: Hyderabad, Telangana, 500018

                  I amm using hdfc credit card debit card.
                  I have revived two vouchers trying to claim it, but not getting. Regarding this i have tried lot times to [protected] this number.
                  Since two weeks i am trying, every time i am getting busy, i kept call back option also but till now i did not receive any call.
                  This is the first time i am receiving worest response from hdfc. Please help me to claim the vouchers.

                  My...
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                  P
                  PRABIR KUMAR BASU
                  from Kolkata, West Bengal
                  Feb 26, 2019
                  Resolved
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                  Resolved

                  Address: 315, P.K.GUHA ROAD., 700028

                  My previous owner of Company Vision aid who have a POS Machine bearing TID No 4902 8690, EDC Sr.no[protected], EDC Model VX 520 (N), application version 06. 00. O2. He has surrendered this pos matching 23.08.18 after waiting a prolong period for repairing of the said machine.
                  He was suffering huge loss due to out of service of the machine.. On 23.08.2018 your service engineer Mr. BADAL SHAW Emp code HDFM 1070 took the Machine with due deinstallation certificate.
                  And subsequently the current account at huff bank also closed and closing report also given by the branch.
                  Now, after taken over the business by me I have opened a bank account at United Bank of India and applied for a POS Machine. UBI branch manager tried 3 times for approval of the pos. But all in vain due to your irresponsible work of putting VISION AId in enmass system with remarks objection. I the new owner of the business gone to your pos department at brabourn road and they clearly inform at their end their is no objection and pos delink with the current account.
                  Under this circumstance I am demanding removal of the objection immediately so that I can avail other bank's POS machine.
                  Otherwise you inform me why you have put objection. If your objection is correct then I Wii definitely try to set aside the reason by my previous owner.
                  At length I am drawing your attention to resolve the problem immediately, otherwise I shall lodge complain against you at consumers forum.
                  With thanks
                  Prabir Kumar Basu.
                  For VISION AID.
                  MB [protected].
                  Apr 7, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Mar 04, 2019
                  Updated by PRABIR KUMAR BASU
                  HDFC Bank still not responded my complain dated 27.02.2019.
                  HDFCbank"s this attitude force me suffer loss every day. When govt is giving emphasis on small and tiny business, then this bank violating govt. Policy.
                  Please do the needful for early solution of this problem.
                  Name of Company VISION AID., C/ID 49177337.
                  My mobile 7890p10776
                  Mar 05, 2019
                  Updated by PRABIR KUMAR BASU
                  I am requesting all our country people with a request not to open any shorts of account in this bank. This bank is mastermind to cheat its customer by deducting money from their account by showing different reasons at their will. Not only that if you closed your account with this then they will creat different problem for you, which make you trouble to open your account with other bank. I am one of the man who face this acutely, even their this bad tactics my busine5 suffer heavy loss every day due to PIS Machine. My previous owner of the business using pos machine of this bank. He was so much angry with this bank with the service of pos machine, he surrender the machine and force to closed his business. Then I took over the shop with new trade license.I have account with UBIBank but not get POS. Because her bank put my VISION AID (name of Company)
                  in Emmaus which prevent me to get machine, without any reason. Actually they are trying to ruined my business.
                  Please be apart with this bank.
                  Account no of my earlier owner of the shop
                  [protected].
                  My MB no [protected].
                  Verified Support
                  Mar 05, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request you to coordinate with the TID issuing bank for further assistance.

                  -Anay
                  HDFC Bank Customer Assistance
                  Mar 08, 2019
                  Updated by PRABIR KUMAR BASU
                  Dear all customer of hdfc bank,
                  In my earliest post I have request all cuatomwr of hdfc bank that how this bank cheated us and if we want depart from the by closing account, then how they create a lot of problems for us to harras its outgoing customer. In reply of my post customer care advise me to contact TID issuing branch accordingly I have visited issuing branch but I wad completely harras by the bank and customer care and branch authority playing badminton by using me as shuttle. Now I have think for leagal action against the bank with claiming compensation.
                  So once again I am requesting all customer to beware of this cheater bank.
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                    J
                    Jeegesh Kanojia
                    from Nashik, Maharashtra
                    Feb 26, 2019
                    Resolved
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                    Resolved

                    Address: rambag society Rajpipla, 393145

                    Dear hdfc team,

                    As i didn't proper service & had to suffer from shortage of funds

                    As per guided my branch manager of rajpipla, gujarat branch, i had signed form of sip withdrawal & sip stop for as i am in need of money before one month, but i didn't got money yet, as i am currently staying in pune so i had send my brother to check details for the same to branch but no body available to give him service, he had waited half hour in branch but nobody given him service & bm is his cabin with some of his friend, finally brother is out of bank.

                    As yesterday my account debited 1000 for sip,

                    Its so pathetic service you are providing..

                    Kindly resolve my issue as soon as possible so that i can close my account sooner.

                    As one of member from hdfc had come to my office at early salary for corporate salary account, i will talk to hr & will not allow to open hdfc account if i didnt got service befor yesterday eod.

                    Thanks & regards
                    Jeegesh kanojia
                    [protected]
                    Mar 31, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 28, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Kindly email us at [protected]@hdfcbank with your concerns and confirm us the branch name and address where your relative had visited to submit your request. Please note that you yourself can visit any of the nearest branch to submit your request. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

                    -Zubin
                    HDFC Bank Customer Assistance
                    Verified Support
                    Feb 28, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that our branch manager Mr. Manish Burman has contacted you and apologize for the inconvenience caused due to delay from our end in processing the said request. Branch has forwarded your SIP cancellation request which will be processed in 4 working days. For further update, you may contact him on[protected].

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Rocky333
                      from Bengaluru, Karnataka
                      Feb 26, 2019
                      Resolved
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                      Resolved

                      I have settled the credit card in sep 2018. But i receive card statements with late payment fee and interest on top of it every month. I have reached out to the hdfc team asking for a solution and they have given a waiver for 2 months late fee and asked to pay the remaining amount. So i have made the payment in feb 2019.
                      Again 3 days later i received a statement stating late payment charges, i dont know what the heck those charges are?
                      Extremely disappointed with hdfc banks inefficient customer service. We have to boycott hdfc bank in india.
                      Apr 3, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 27, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                      -Zubin
                      HDFC Bank Customer Assistance.
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                        S
                        surbhav
                        from Chennai, Tamil Nadu
                        Feb 26, 2019
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600002

                        Every day i am receiving at least 4-5 calls and some on holidays as well as at odd hours. Have already registered under dnd but unfortunately there is no reference number nor any acknowledgement by email by the bank. Have blocked each and every call but still the telemarketeers without even knowing whether i am an account holder or not, keep canvassing and wasting my time. It is high time the bank officials put an embargo atleast not to call the existing account holders. If they need to do, then the relationship manager alone should call.
                        Mar 31, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 26, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share complete issue, the caller details along with your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Deekshant Jha
                          from Parbhani, Maharashtra
                          Feb 26, 2019
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                          Address: Mumbai City, Maharashtra, 400070

                          I have been getting threat calls from HDFC credit card department and they are abusing. I lost my job in the market crisis. I asked them to cut short my EMI's and increase the tenure period for payment. They abused and there is a guy who keeps on calling on the behalf of Credit Card Team. His name is Ram and the concerned guy is Rajesh. They sit in the Andheri office. Number of the guy[protected]. Kindly help me to increase my payment period and decrease the emi.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            ashushrma23
                            from Delhi, Delhi
                            Feb 26, 2019
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                            Address: green feild, Faridabad, Haryana, 121010

                            This is the worst experiance of mine with hdfc ergo.
                            I met with an accident through my bike on 17th feb, i dropped my bike in service centre next day on 18th feb.
                            Today is 26th, since 8 days i am not getting approval on my claim, there is no authorised person who take care of it.
                            The surveyor name is bunty ([protected]) whenever i called he never picked up.
                            This is the puthetic service experiance of mine.
                            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                              Durai B
                              from Chennai, Tamil Nadu
                              Feb 26, 2019
                              Resolved
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                              Resolved

                              Address: Chennai, Chennai, Tamil Nadu, 600119

                              Id: 50926162. Deducted rs500 from for not maintaining the min balance. I tried to close the acc, they said my acc got linked to credit card. I requested via phone banking to delink my credit card. No action for 15 days. Credit card section is telling that is bank section. Back section is telling that is credit card section. What to do? Please help.
                              Mar 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Feb 26, 2019
                              Updated by Durai B
                              I had worst experience when i approach (HDFC Bank Corporate Office, LB Road, Indira Nagar, Adyar, Chennai, Tamil Nadu) regarding this.
                              Verified Support
                              Feb 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT(On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Feb 28, 2019
                              Updated by Durai B
                              Dear Customer Assistance,

                              Thanks for the reply. But my problem statement is not about changing my salary account to savings account. My problem is that HDFC is not letting me to close my account.
                              please look at your customer care call history[protected] from my phone number to know how much your credit card section and banking section are making me frustrated just to close my account.

                              Regards,
                              Durai.B
                              Mar 20, 2019
                              Updated by Durai B
                              Name: DURAI B
                              Mobile: [protected]
                              Card: XXXX XXXX XXXX 2683

                              Sir,

                              please de-link the above credit card from by savings bank account '[protected]' and close my credit card.

                              I have already submitted hard-copy twice regarding this on 26Feb2019 and 20Mar2019 to Chennai Thiruvanmiyur branch. please do the needful.

                              Regards,
                              Durai.B
                              Mar 21, 2019
                              Updated by Durai B
                              Name: DURAI B
                              Mobile: [protected]
                              Card: 5459 xxxx xxxx 5688

                              Sir,

                              please de-link the above credit card from by savings bank account '[protected]' and cancel/close my credit card 5459 xxxx xxxx 5688.

                              Regards,
                              Durai.B
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                                N
                                nbahri
                                from Chennai, Tamil Nadu
                                Feb 26, 2019
                                Resolved
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                                Resolved

                                Address: 122003

                                I have raise dispute in sep 2017, hdfc credit card money without any alert sms or email. After chasing pillar to post issue not resolved and they have charged interest on interest.

                                I have called up customer care many time they confirmed me due to technical issue i have not revived any alert.

                                After sending emails or calls to everyone issue not resolved.

                                Also we are getting threatening sms or calls.

                                I
                                Mar 31, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 27, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  P
                                  Prabhat30385
                                  from Noida, Uttar Pradesh
                                  Feb 26, 2019
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110025

                                  Dear hdfc mai hdfc credit card holder hu
                                  Is time mere pass koi job nahi hai aur ghar me mummy heart ke marij hai mai delhi me rent par rahta hu aur meri wife pregnant hai mujhe mummy and wife dono ka tretment karana pad raha hai is time mera mai bahut pareshan hu mera [protected], [protected] mobile no hai mere dono no par calls aa rahe hai neha patel naam hai recovery wali mam ka please mujhe kuchh time chahiye jo wo nahi de pa rahi hai mere pass is time payment nahi hai no mai kar pau
                                  Mujhe dar hai kahi wo mere mummy ke mobile par call na kare becoz mummy ko heart problems hai neha patel ji ka no hai
                                  [protected]
                                  Feb 26, 2019
                                  Complaint marked as Resolved 
                                  Phone no 01166710303 Neha patel 8750619196 in do numbers se they are calling
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 27, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Hence, we regret our inability to an extent the payment due date. You have an option of effecting payment of just the minimum amount due on or before your payment due date. You can revolve the balance of your outstanding. You can effect payments for the same according to your convenience by paying the prevailing interest rate on the outstanding amount. In view of the above, we request you to continue using your HDFC Card and make your shopping and entertainment more pleasurable and convenient.

                                  -Anay
                                  HDFC Bank Customer Assistance
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