| Address: Jaipur, Rajasthan, 302019 |
Hi hdfc team,
I am customer of hdfc bank and from last 3 years. I am using hdfc bank salary account.
I am very upset about hdfc bank credit card service. I see that from last july month (July 2017 to till now) there are multiple charges are applicable on given statement.
I have an hdfc credit card. But i see there are multiple entry which are inaccurate they charged wrongly in the name of offus emi.
I need my money revert back in my account and will you please let me know what is this offus emi?.
Khushboo nama
12/01/2019 igst-vps[protected]rate 18.0 -08 (Ref# 09999999980112000760607) 9.96
12/01/2019 igst-vps[protected]rate 18.0 -08 (Ref# 09999999980112000760623) 36.65
01/02/2019 autopay thank you (Ref# st190330078000011230485) 4, 401.00 cr
12/02/2019 offus emi, int nbr:07, [protected] (Ref# 09999999980212000764524) 41.75
12/02/2019 m-amazon seller servic, p:04, 0000412 (Ref# 09999999980212000764532) 2, 435.47
12/02/2019 mer emi, int nbr:04, [protected] (Ref# 09999999980212000764540) 175.53
12/02/2019 offus emi, prin nb:07, [protected] (Ref# 09999999980212000764516) 1, 179.26
I want detail description about all the charges applicable on my account.
Thanks & regards,
Khushboo nama
Mar 18, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
HDFC Bank Customer Care's response Dear Customer,
We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no
-Anay
HDFC Bank Customer Assistance
We regret the inconvenience caused to you. Kindly email us at [protected]@hdfcbank.com and share us the following details and our team will check and respond to you on email: [1] Transaction Reference Number [2] Bank Transaction ID [3] Order Number [4] Transaction Amount [5] Transaction Date [6] Approval Code [7] Your mobile number [8] Last 4 digits of your Bank account number and card number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
-Anay
HDFC Bank Customer Assistance