HDFC Bank Complaints & Reviews

Hi i have just got a threatening call from your collections team. Its illegal and i am going to report this now. Since you are not doing anything. And this is a kind of extortion that you people are doing. Can somebody call and settle this with me. This is regarding personal loan. Koi hai jo help kar sake ya apne logo to fdcpa rule sikha sake. Or else i guess i need to report this to police

I am a hdfc bank credit card holder. The bank has auto debited rs. 2599 /- from my credit card number ending with 1319 without my concern on date: 13.02.2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599 /-

Oneassist relationship number : 1713691
Name :- r. Ramkumar
Mobile no. :- [protected]
Credit card number ending :- 1319
Membership id [protected]

On jan 2019's credit card bill, there was unauthorized transaction amount rs 750 from amazon sellers service, mumbai, that i had to pay, without knowing
Anything about that transaction.
I complained to hdfc bank through its own net banking email service. But the bank is claiming, its a authorized transaction done with authorized otp by me.
But i didn't make any transaction in last few months from amazon.in. I am not aware of amazon sellers service at all. And amazon.in and amazon sellers service are not same.
Hdfc bank is just sending the same reply every time to my query.

Please do the needful to get back my money.

Dear sir,
I have been charged finance charges on my hdfc credit card for two months. I have not defaulted on any of my payments and payed the minimum due amount in time. Imposing the finance charges is against the rule. Also, the amout charged is highly unreasonable. I contacted hdfc customer care but received no support. Please help in this issue and waive off the finance charges.

Dear sir,
I have received a text message reporting payment of rs. 199 from my credit card to amazon1258399 withut otp/pin. Please investigate this and initiate a refund. This is in clear violation of rbi mandated rule of requiring otp/pin for any successful transaction. I contacted hdfc customer care but received no support on this issue. Please help.

I have been charged rs 590 10 times and no one is helping me out. We earn money with grave and extreme efforts and hdfc just takes it away terming it as charges.

The charges are for SIP payment failure. the incident happened on 14th of feb.

Kindly reverse the charges so we continue to have faith in the bank.

Contact me on [protected]@gmail.com.

I had paid premium 175000, 25000 yearly for 7 years. As i can see online sum assured showing 135000. Maturity payout of my policy is only 195000 in which 20000 is bonus. This bonus is not even 3% interest. Branch executive told me maturity amount will be in between 225000 to 25000. This is big cheating.

I have send email to customer service for breakup but there is no reply from executive. If I was deposited same amount to bank in saving account i would get interest of 4%.

Policy details
Policy Number[protected]
Premium Paid - 175000
Maturity- 195000
Bonus- 20000
Interest rate - less than 3%
If i invest same amount in LIC then return will be at 7 % is 45000.

I have open saving account in hdfc bank cozy branch from palanpur district - banaskantha via pankaj who also employe in bank for 20 days ago. He told me i m getting my passbook in one week. But unfortunately i can't get my passbook. I call him but he can't receive my call last 10 days. So i going bank and inquiry for my passbook. Employee said me passbook not available in bank. I[censored] won't passbook u will wait for 20 days. My life first bad experience in hdfc bank. So i request u plz u told ur bank staff to get my passbook.

Hello

My name is Anjali Menon and before I got married my husband had some issues with the credit card and had some due amount that needed to be paid and eventually the interest amount kept piling up. So lately instead of contacting him these HDFC goons have been calling and harassing me and my family. I have been a loyal HDFC customer for the past 3 years and have never missed a payment be it the credit card or personal loan....

Good day,

[protected] Fasttag customer id

At Kusgoan toll plaza the fast tag had an error and debited 778 inr from my account. The toll guy also took 138 inr as cash for passing my car throu the gate. He said that the fastag had an error.
So I have been wrongly charged with 778 inr from my fast tag account. Kindly arrange the 778 inr to be returned to my account. See below msg rcvd via sms.

Dear Customer, Your FasTag A/c has been debited for Rs. 778 for transaction by Vehicle MH43BE9004 at Toll Kusgaon Toll Plaza on[protected]T14:53:05. Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd.

I called Hdfc fast tag on toll free number same day and reported the incident, however he could not do anything and asked me to email to fasttag.[protected]@insolutionsglobal.com. Till date on 15th Feb 2019, the hdfc guys have not cared to reply to me. This is pure lack of customer service by hdfc.

Please file my complaint.

Hello there,

I made net banking payment of rs.1, 20, 000 for submission the fee of CTO on the web portal of HSPCB . Unfortunately, the transaction got failed but the amount got debited from my account.

Kindly let me know the process to proceed further so that i get my amount refunded to my account. please refund this amount with in 24 HRS so that i can submit the CTO fee on time.

Please do the needful regarding the same. Looking forward for your reply.

Thanks,
Manoj Kumar
[protected], [protected]

Respected sir/mam, i am vikas currently i am working in a private limited company my account also in hdfc bank twenty days ago i apply for a credit card. But when i try to track credit card status there show status error
No result found me not understand what's happening there what is the status of the credit card.
2nd. Whos not working in any company no have the income they have hdfc credit card and hdfc customer care service...

Same happening to me. It is my salary Account and no other bank deduct amount like this. You doing the Arbitrariness at your own. This is such a harsh state by me for you. I wish I can change the salary Account but i will remember, i never open or activate this account in future.

Why you deducted my emi 2 time on feb month through ecs. I have already paid through manually. And its technical issue and u made the charges also 784 rs
I got a call from collection department regarding to pay the emi manually. Initially it not deducted on monthly basis.
After manual payment also i got a message for ecs represent.

Why you are giving wrong information to customer to pay through manually again ecs after manual payment. And kindly waveoff my charges.

Totally not happy with your customer service. Please refund my 8119 rs immedidatley

Regards,
Mohan b

The company didn't provide the solution

This is with reference to your e-mail dated february 06, 2019 addressed to our principal nodal officer regarding your hdfc bank credit card account.

We take this opportunity to inform you that we are looking into the queries raised regarding your credit card and will respond to you in 02 working days. We kindly request you to bear with us in the interim.
Kindly note the query reference number for this correspondence is 08895598.

This refernce number i got from hdfc bank credit card managemnet team

So i attached the document of which we have done the transaction form (Phonee pee account copy) & (Bank of baroda account copy).
Sir please provide me the solution sir.

Kindly note the query reference number for this e-mail: [protected]

Hello

Sir / mam

I myself rajesh kumar kashyap this is to inform you that i provide the two attached document in which the solution is written in the document.

I have done a payment on (05-jan-2019) through a (Phone pe account) in which when i am paying the amount and i pay through a credit card 16 digit number in which the credit card number wrongly written in the phone pee account.

My credit card number is this : 4163*7023 i am paying on this credit card number.

But i wrongly pay the 4163*0086 this credit card number is any other customer.

So please u can give me the how can i get the money back?
So i requested you the team please provide me the solution ass soosn as poosible. Plaease i need my money back.

I requetsed you the i already mail on[protected] but nobody call me and not given me the any services.

So i requested the team please provide me the proper solution.

From :

Rajesh kumar kashyap

4163*7023

Mobile no:

[protected]

[protected]

I was abused and harrased by a hdfc personal loan recovery team in public by which i was very embarrassed
He was about to hit me and i was very harrased in public by two of the recovery agents
I have a relationship with hdfc since 2013 and i m regularly in touch with the concerned manager/executives
I m in a plan to clear of the total dues related to loan with negotiation in reducing charges

But meanwhile...

Accidentally the payment towards hdfc policy premium was made twice. I made the 1st payment through hdfc bank account on 12th february. I completely forgot that i had opted for auto premium deduction through my kotak bank account, thus on 15th february the premium amount automatically got deducted. When i'm now checking my bank account i still see the amount deducted, i need one of the payments reversed and amount credited into my account.br...

I and my husband opened enps account with nsdl and chose hdfc bank for kyc verification on 20 jan 2019. We received our pran also.
Till date our pran is in freeze status.
I followed up with bank many times, i physically went branch for kyc verification but none of them knew about it. They told me to verify kyc with hdfc securities. When i went there in hdfc securities for kyc verification of nps account, they told me to verify with hdfc bank branch.
No one from hdfc know how to do this.
Kindly let me know who can do our kyc and why it is taking this much time?

Hi team,
I see 1899 rs has been debited from my credit card. I do not need this protection and the amount should be refunded to my account asap.
Customer support executive told me that this service will be free and no charge will be taken, however you charged 1899 rs from my credit card ending with 4572. This is not fair, please cancel this and refund the amount to my account.

Thanks

I booked a policy through policy bazaar on 31st jan to experience the worst ever service experience of my life. I want to continue with hdfc ergo but because of pathetic sales and service support from your agents, i think i might have to opt for other vendors.

They booked a policy and messed up the details. Then took a week's time to listen to the recordings and understand that there was a technical fault at their end.in spite of knowing and acknowledging the fact that their incompetencies lead to the entire episode, they still have the courage to ask cancellation charges from me for their own errors.

There is a long conversation of 31 emails between me and policy bazaar, if you want i can forward it to you.

It is very disheartening to know that they can penalize the customers because of some technical glitch at their end. Moreover, in spite of knowing the fact that there is an error, they are not willing to cooperate. I want to know your stand on this episode.

If you can cancel the policy and initiate refund then i can book a new policy with correct details from hdfc egro directly.