HDFC Bank — cancellation of one assist membership | |||||
I am an hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8425 without my consent on date: 25/09/2017. I am not interested in this service and don't want this membership any more. So i request you to cancel the membership right away and refund this debited amount of rs.1299/- Oneassist relationship number : 2816857 Name :- siddharth tendulkar Credit card number ending :- 8425 Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
SALARY A/c with out knowledge change my Account saving account and debit my Money
Reply
Dear Siddharth,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2388684 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Brijesh
Team OneAssist.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2388684 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Brijesh
Team OneAssist.
Hello there
I Received SMS from HDFC BANK today that RS-1299/- deducted from my credit card to ONE ASSIST MEMBERSHIP FEE. hdfc customer rang information. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
and who are you to care about me. I want my money back. Don't dare again to do this.
Please deactivate and refund my money ASAP
Name: Vijay Sharma
date of incident : 08/09/2017
hdfc Credit Card No. 489377XXXXXX1693XX1693
mobile no: [protected]
mobile no: [protected]
email : ER.[protected]@GMAIL.COM
One asist id: 2671126
After deregister credit card one assist send mail again debited money.
I don't need this plan actually. Please deactivate this plan immediately.
I deactivated my credit card before 3 days & return to the bank cut in 6 pices but why the showing to protection of mine credit card.
I Received SMS from HDFC BANK today that RS-1299/- deducted from my credit card to ONE ASSIST MEMBERSHIP FEE. hdfc customer rang information. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
and who are you to care about me. I want my money back. Don't dare again to do this.
Please deactivate and refund my money ASAP
Name: Vijay Sharma
date of incident : 08/09/2017
hdfc Credit Card No. 489377XXXXXX1693XX1693
mobile no: [protected]
mobile no: [protected]
email : ER.[protected]@GMAIL.COM
One asist id: 2671126
After deregister credit card one assist send mail again debited money.
I don't need this plan actually. Please deactivate this plan immediately.
I deactivated my credit card before 3 days & return to the bank cut in 6 pices but why the showing to protection of mine credit card.
Dear all,
I already registered many complaints against this fraud
you can check by the use of mob no. [protected]. I complained over the
toll free [protected] they replay my service will be cancel but not
till not canceled so I have to deregistered my credit card but and
bank credit card person MR. Dharamveer HDFC REWARI BRANCH told now the
service completely closed & Bank will never disappoint you but after
this incident mails are coming from one assist & they gave me one
assist id, but I don't want any protection, Bank person Dharamveer
accepted & told he select the option of one assist by mistake & bank
person totally failed to give any solution to me. They totally upset
me Affair amputated me many times. They give date every day by day but
not he give me any complaint no. at last they told to me give card in
6 pieces & deregisterd card in bank and written complaint and sent to
Chennai & told the paper will reach Chennai in 5 days. The given time
about to end and Bank is not taking any against this prob So I have to
send a mail for bank did a fraud with customer. Who will responsible
for this.
Main thing I asked solution of this problem, they totally failed. bank
did't give any one reason to I'm here to use account continue. So I
decided to close the bank account.
Thanks & Regards
I already registered many complaints against this fraud
you can check by the use of mob no. [protected]. I complained over the
toll free [protected] they replay my service will be cancel but not
till not canceled so I have to deregistered my credit card but and
bank credit card person MR. Dharamveer HDFC REWARI BRANCH told now the
service completely closed & Bank will never disappoint you but after
this incident mails are coming from one assist & they gave me one
assist id, but I don't want any protection, Bank person Dharamveer
accepted & told he select the option of one assist by mistake & bank
person totally failed to give any solution to me. They totally upset
me Affair amputated me many times. They give date every day by day but
not he give me any complaint no. at last they told to me give card in
6 pieces & deregisterd card in bank and written complaint and sent to
Chennai & told the paper will reach Chennai in 5 days. The given time
about to end and Bank is not taking any against this prob So I have to
send a mail for bank did a fraud with customer. Who will responsible
for this.
Main thing I asked solution of this problem, they totally failed. bank
did't give any one reason to I'm here to use account continue. So I
decided to close the bank account.
Thanks & Regards
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