HDFC Bank Complaints & Reviews

I am continuously doing mails to [protected]@hdfclife.com and not geting respond.
Only response is "apologies for the delay"
I had complaint on 8th september after that i had sent so many reminders and always getting the same reply (Apologies for the delay).
In a mean while i had connected to hdfc simply chat option two times and they always said you will get your reply soon.
I am totally helpless. I had try the...

Can i know the reason behind this

Dear sir/madam,
Subject : your credit card application reference no. [protected]n1
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Please do not reply to this email, this is sent from an automated mailbox

Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank.

Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600041

Hello,

My name is amit agarwal, my contact number is [protected] and my email id is [protected]@gmail.com and i am a credit card holder of hdfc bank, i am holding regalia first credit card ([protected]) on which i got a priority pass, at the time of issuance of this card i was informed that you have an airport lounge access offer on this priority pass and you will not be charged any fees on this for any domestic and international travel. Accordingly i used this priority pass in chennai on 17th june 2017. At that time i was not charged anything but in the current month i can see amounts of rs 3523 and rs 634 has been charged to me for using the priority pass. When i called the customer care they informed me that now the bank has make the domestic access chargeable but i didn't get any communication from bank side before 17th june 2017 and not even after that. So why should i pay this charges. I have called so many times to bank but every time i got a response that our senior will call you back in 24 hours but i didn't get any call, i mailed them so many times but not a proper response for mail also, after receiving mail they always reply after 2-3 days that too mentioning that you have to pay this charge without any explanation. My due date is about to come and it will impact my cibil if i will not pay this. Please do something for me.

Thanks and regards,
Amit agarwal
[protected]

Sir, this is prashant attri from navi mumbai kharghar. One of your telecaller named deepika bearing phone number [protected] is threatening me and my wife. I want you to take suitable action action against her. She used filthy language and talked in very uncultured manner. She misbehaved a lot. She disturbed us all the time. She also used abusive language. Sir, i want you to take stern action against her.

I got the credit card afer long tym bharat credit card i got it after i got that card now its not registering the otp when i speak with phonebankers they told me its a blocked card by mistake it issuesd to uh guyz have a seriously stupid facilities how careless uh guys are instatnt login it asap [protected]@gmail.com
Akash arya
Resolve my problem asap or make that card activate it as soon as posible

I have been charged twice in 4 days with the description dc intl atm w-d markup gst 100917-mir[protected] with total rs.1086/- where as i have not done any international transaction or atm withdrawal. If this continues no option left but to close the account. Please action urgently. There is no clarification provided either on this kindly update accordingly.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2721 without my concern on date:26/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2816558
Name :- sarfaraj ahmad saudagar
Mobile no. :- [protected]
Credit card number ending :- 2721

Please our company and our all family members are your old customer. I m very disappointed with your bank service. Now bank service is going very very poor conditions.. When mr sakti das was barmunda branch bhubaneswar orissa manager.. He was the best smart manager. Please i m requesting to all top management.. Please take care about for your barmunda branch bhubaneswar orissa.. Please there is no one responsible person.. Please take care.. I think you do lost the customer.. Please

Thanks
Kamal nayak
Steelultra engineers pvt ltd
[protected]

Sir/ madam,
I would sincerely request the cancellation of my credit card bearing the number [protected]. I at this moment state that i have paid all the dues outstanding on my credit card.
I have duly attached the diagonally cut hdfc credit card with this letter. I would be delighted if the cancellation process did not take much time. Any updates on my credit report should reflect the same.
Please send a confirmation when the credit card is closed.
Sincerely,
Akhilesh singh
Vill-nagla naya post doulatpur district-mainpuri up

Dear,
I would like to inform you. I m very disappointed with your service. Our company and my all family members are your old customer. I was very happy with mr sakti das. When he was barmunda bhubaneswar orissa branch manager. He was the escalation manager. I never seen in my life. I m requesting to all top management. Please take care.

Thanks
Kamal nayak
Steelultra engineers pvt ltd

Twicely deducted money and the same is reflecting in hdfc credit card statement.
Hdfc person asked me to attach this. Please do the needfull as soon as since every month im paying the extra
Charges for this.
I am really fed up with the service. No one is following up.. No call even no mail its making me really surprised this is
What the hdfc bank provide service since i am hdfc customer from 5 years but now i have really search the
Alternate option.
May i know when i will get response from you guys, are you guys really serious of resolving any issue i have 1500
Approx late fee becoz of this.. Can anybody call me on my number pleaseim really fed up now...
Mob:[protected]

Hi
I have used citibank atm of eon itpark khardi pune for withdrawing money, 2500rs deducted from account but atm machine was showing server not responding and not received money.
An incident occurred on[protected] at 12:10 pm.

Called hdfc customer care but they are telling me to wait for 10 days.
Please suggest what should i do in this case

Hi,

I have get a new hdfc credit card. But out my surprise rs. 1299/- charged on my credit card account without any kind confirmation/intimation to me as oneassist membership fees. Now i am struggling with hdfc and one assit customer care to get it deactivated for last 2 weeks for this unwilling membership fees reversal/refund.
I need a help to get this membership deactivated and do a reversal of membership fees.

Without my confirmation oneassist membership fees rs. 1299 has been added in my card. Why this has been added?
I want immediate reversal of this fees.
As confirmed verbally, that this card has no associated hidden charges. Its absolutely free. Till date i did not use this card. And now i am afraid of having some more hidden charges. So i want to surrender this card post reversal of this unknown hidden charges. Please let me know the process thanks.
Rohit

I am a hdfc bank credit card holder. I got a text today it's showing unbilled rs. 1299/- as smart emi request from my credit card number ending with 9980 without my consent on date:27/09/2017. I am not interested about this service and don't want this credit card any more. So cancel the credit card and refund/adjust this debited amount of rs.1299/- it's a one assist membership fee
Note: i've note used the credit card even activated it /reset pin. Got it recently

Membership no : 2823146
Name : rohit
Cc ending no : 9980
Mobile number:[protected]

I am trying to cancel my credit card using phone banking but hdfc bank is insisting on give a written application and send it to chennai address.
My concern is if they can issue credit card over phone banking and all verification is done over phone banking then cancellation request shall be executed using phone banking. Why am i supposed to write something for cancellation.
This is just mental harassment carried out by hdfc bank credit card department.

I want to close my salary account [protected]. So i submitted all my document to the branch sheikh sarai. But no action is taken till date and monthly they are charging me for non-maintenance account.

I went to janakpuri branch where i have submitter my account closure with demant closure form. But they only close my demant account only. Please its a request to close my account. I am not going to pay any charge as i have given my document on 3 montha back.

Please take necessary step to close my account.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8744 without my concern on date:26/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Membership no : 2823146
Name : a. Arunkumar
Cc ending no : 8744

Hi,

I recieved an sms today stating the following “dear customer mandate reference no: hdfc[protected] issued to tata aia life insurance co ltd with value rs. 31506.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.“ i am not aware of any such transaction authorised by me. Kindly check it asap.

May i know what these charges on my hdfc bank account are for?

Amb chrg incl gst for aug2017-mir[protected]
Amb chrg incl gst for jul2017-mir[protected]

These charges were levied this week, and i don´t really use my hdfc account for online transactions, so what am i paying gst for? I lost rs 708+ rs 531 as these charges. I´d like to know what amb stands for and what the charges are.

Thanks.

I tried to add money into my payzapp wallet and during that process the amount for rupees 1400 was credited twice from my bank account but not added in the wallet. I tried contacting customer care helpline number and mailed the payzapp support team many number of times but there was no reply from your side. I request you to please refund my amount of rupees 2800 immediately.
Registered email id- [protected]@yahoo.com
Registered number-[protected]