HDFC Bank Complaints & Reviews

I was using hdfc regalia card. I used this card only because of one and only reward feature telephone/dth recharge option.

Hdfc suddenly removed the feature with out informing through email and phone.

When i ask recharge option for existing rewards, hdfc denying the feature.

This is absolute fraud by hdfc, to lure customers and cheat in future.

Dear sir,

I have settled my hdfc credit card no:
[protected], i have paid completely settled amount which was raised by the bank and got the settlement letter also. When i verified my cibil, still it was showing as active. Please update the same in cibil and reply back soon.

This account was settled back more than 9 months. Still it was not updated in cibil. Please help to update the same in cibil and do the needful.

My mobile number :[protected]

I have bought a credit protect plan from hdfc life online as the offer was showing in hdfc internet banking so i bought it their itself. I bought that policy on 8th june 2017. I did not receive any policy so i have raise a ticket in hdfc life by sending an email to [protected]@hdfclife.com, but still now the ticket is not resolved. I don't why they are taking so much time to check this? I have also send them the statement where the transaction is mentioned. But still no result.
Everyday i am sending emails asking about the status of ticket and never gets a response. So please resolve my ticket.

Fyi

Hdfc life request reference number : [protected]

Hi all,

I could have noticed that rs.1899 as on 28th sept'17. Already this account de-activated on 26-sept but now without my notification one assist team has been activate it again and deducted this amount from my account.

Kindly deactivate my plan for this year due to amount detected without customer knowledge so now requesting you to refund the amount of 1899 at the earliest and contact me anytime in case...

There was reduction in udf charges at delhi airport. So, people flying after 1 august to and from delhi had to be refunded excess udf amount if they had booked tickets early.

My travel dates were 11 aug from ahemdabad to delhi and 17 aug from delhi to ahmedabad.

Airlines & booking agents have already refunded amount to smartbuy long back and below are the details:

Smartbuy booking id udf refund amt by airlines booking agent
[protected] 579 yatra
[protected] 579 yatra
[protected] 552 cleartrip
[protected] 552 cleartrip

Refund receipts are already mailed to smartbuy but these people don't bother to revert back.

When i call on tollfree number, they tell me to write mail and i am tired writing mail but no resolution is given and no reply to my mails.

It has been 1.5 months escalating everything but nothing works. These people are not ready to refund the amount.

Please someone help me here.
Can i lodge a police complaint against these people?

Dear sir/madam,

I am a customer of hdfc bank-credit card and totally dissatisfied not from the services but from the behaviour of your staff members. Hdfc people calls me time and again and use very vulgar language so that i make payment on time. Understand, i have taken this credit card for my use not for the hussle they have created into my personal life and i want these people to be chucked out from the bank. And who have given them permission to use their personal phones to call the clients - i want to report the number [protected]. Please take an immediate action against these number, else i will have to go to consumer forum to complaint for this.

Please take action on this asap.

Regards
Parul dagar

I have never been to any foreign country, but hdfc deducted intl atm withdrawal gst charge from me on 21st sep 2017 rs. 547/-

What is this? Very much ridiculous.

When i called them, they are even unable to show me the transaction for which the charges has been charged.

Absolutely not expected from hdfc. Very very dissappointed.

Please solve it as soon as possible.

Had written to cancel my credit card. Had sentt written application along with payment cheque. Didt get cancellation confirmation. Again raised this issue with consumer complaits. On complaint, they confirmed receipt of complaint and told their executive will be in touch.
They contacted and asked for cancellation fee of rs 100/. They asked me to give otp of hdfc and icici. I did not give any otp as it was instructed not to share with anybody

Kindly block this card and i will not make any payment to anybody from now onwards.

Gv rameswara reddy
[protected]

26.9.2017 i got a credit card of hdfc bank after 6 months i applied so many times oll the times after verification it got sucked however finally i get a card bharat credit card platinum hdfc card no [protected] after getting that ol the otp i get it today i get message that my credit card is successfully linked with my account when i am generation the pin it showing its a invalid card when i go to bank for register same problem then i speak with phone banker then she told me dis card is deactivated by mistake you get that... Why you guys doing this stupid work? See m totally pissed of with your services now just tell me how much time you guys take to reactivate this card??? Acknowledge me asap my no [protected] name is akash arya
Email id [protected]
I gonna tweet oll the things that you have done with me report oll the rubbish thing how you make fool the customer

My name debasish tripathy from odisha bhubaneswar. I am using hdfc credit card with 35000 limit. Suddently today my limit decreased to 23000 without any information. Credit card end with 9724. My account shows negative 11900. How can i pay it without any infomation he decreased. If here my problem will not resolve i will go to court. And case a file to hdfc bank.

It was informed to viswanath and jamal by my builder (Nilesh) that we are planing to do registry on 28-july-2017 and requested
To viswanath and team to do my disbursement from indore branch. I went indore specially for registry only and it was told me that all loan related documents will be courier 28-july-2017 by flight.
Nothing was done as mentioned on above date, it was totally fallacious information provided to me and my builder.
Documents reached indore after 1-aug-2017 that is totally wasted for me because i need loan on 31-july-2017.
Jamal who is doing all process for me told us that you please go ahead with registry and we will disburse you loan but this was not happened.
I dont understand why all documents and process is not told to us in single shot, why i faced multiple surprises in between process.

I was doing continuously follow up with hdfc team but no body was taking it seriously and i was helpless on 31-july-2017.
This is not not acceptable.
Is this is a kind of customer services provided by hdfc?
On what basis we believe on hdfc?
Is hdfc took 2+ month for loan process?
Why all information are not passed to us truly?

Please help me to return all the document with fee

I applied for the consumer durable loan to buy a Air conditioner in the month of aug 2017, at the time of disbursal the HDFC advisor told me that there is 0% ROI on the loan and the amount of 18802 will be deducted in 9 equal EMI's of 2023, but now when I receive a message from HDFC bank to maintain the montly EMI balnce in account, I am shocked to see the amount is changed from 2023 to 2177 and I receive the message of ROI is 1.5% per month...

I am hdfc credit card holder. The bank will activate one assist membership process but i don't like this so please stop the one assist process i am calling the hdfc bank customer care and also one assist customer care but no response so please you will do the cencel one assist membership

Name : g. Arockiya selva kumar

Credit card number ending:4086

Mobile no:[protected]

I am continuously doing mails to [protected]@hdfclife.com and not geting respond.
Only response is "apologies for the delay"
I had complaint on 8th september after that i had sent so many reminders and always getting the same reply (Apologies for the delay).
In a mean while i had connected to hdfc simply chat option two times and they always said you will get your reply soon.
I am totally helpless. I had try the...

Can i know the reason behind this

Dear sir/madam,
Subject : your credit card application reference no. [protected]n1
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Please do not reply to this email, this is sent from an automated mailbox

Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank.

Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600041

Hello,

My name is amit agarwal, my contact number is [protected] and my email id is [protected]@gmail.com and i am a credit card holder of hdfc bank, i am holding regalia first credit card ([protected]) on which i got a priority pass, at the time of issuance of this card i was informed that you have an airport lounge access offer on this priority pass and you will not be charged any fees on this for any domestic and international travel. Accordingly i used this priority pass in chennai on 17th june 2017. At that time i was not charged anything but in the current month i can see amounts of rs 3523 and rs 634 has been charged to me for using the priority pass. When i called the customer care they informed me that now the bank has make the domestic access chargeable but i didn't get any communication from bank side before 17th june 2017 and not even after that. So why should i pay this charges. I have called so many times to bank but every time i got a response that our senior will call you back in 24 hours but i didn't get any call, i mailed them so many times but not a proper response for mail also, after receiving mail they always reply after 2-3 days that too mentioning that you have to pay this charge without any explanation. My due date is about to come and it will impact my cibil if i will not pay this. Please do something for me.

Thanks and regards,
Amit agarwal
[protected]

Sir, this is prashant attri from navi mumbai kharghar. One of your telecaller named deepika bearing phone number [protected] is threatening me and my wife. I want you to take suitable action action against her. She used filthy language and talked in very uncultured manner. She misbehaved a lot. She disturbed us all the time. She also used abusive language. Sir, i want you to take stern action against her.

I got the credit card afer long tym bharat credit card i got it after i got that card now its not registering the otp when i speak with phonebankers they told me its a blocked card by mistake it issuesd to uh guyz have a seriously stupid facilities how careless uh guys are instatnt login it asap [protected]@gmail.com
Akash arya
Resolve my problem asap or make that card activate it as soon as posible

I have been charged twice in 4 days with the description dc intl atm w-d markup gst 100917-mir[protected] with total rs.1086/- where as i have not done any international transaction or atm withdrawal. If this continues no option left but to close the account. Please action urgently. There is no clarification provided either on this kindly update accordingly.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2721 without my concern on date:26/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2816558
Name :- sarfaraj ahmad saudagar
Mobile no. :- [protected]
Credit card number ending :- 2721