HDFC Bank Complaints & Reviews

I was having a credit card in 2006 and the account was settled in rs-20600 and the representative asked me to pay the amount in installments and i did, but at last installment the collection agent asked me to pay only rs 600 instead of rs 3000 i had given to him but he denied saying (Sir aapka sirf 600 lene ko bola hai) then i had spoken to his seniors and he told me that system is showing only rs600 pending then also i doubt and asked him to wright the same on the payment slip. And after that no one had asked me for any payments and suddenly in 2010 vinay kamble had called me asking the payment of rs43000+ and i was shocked to hear that still my account had not been closed, then i explained him the entire matter and he asked me to send the soft copies of all the payment slip's and statement and i did, after that no one had asked for the payment, and suddenly in april 2017 rs43000+ funds from my account gone on hold with no intimation. I came to know after 3days when i received weekly sms notification of available balance from bank, i called customer care but they were help less to help as they were not getting my cc details in system then i went to my home branch and they had clarified the issue, since then i am writing mails to grievance and they are replying with their standard format that they will not refund nor investigate the case as the funds had been settled in cc account. Then i had escalated to their nodal and again same reply then i had escalated to the ombudsman but no reply since last 25 days.

Requesting this forum to help me,,,
# i am not a will full defaulter as if i wanted to default then i had not been paid the entire amount why i will not pay only rs2600 and become a defaulter for a small amount?
# if the issue was so big then why vijay kamle had not replied to my mail sent with soft copies?
# after a decade bank had force fully taken my funds as i am having savings account in the bank since 2009.
# complain reference no - [protected].

Hi

I have transferred 20k from hdfc to corporation bank. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

Pleae help me out as the amount is required by the beneficiary urgently.

Ref no.[protected]

Regards
Nehal

We had use credit card befre 2015 paymeny outstanding 35595 it all payment clear but till it is showing to settalment
We have not settelment..
I am irrited from last 1 year regarding loan
After cleqr this loan so why reason showing cibil not good..
What is this??
My pan card no-btepm8549q

Regards
Sandesh maykar
Credit no-[protected]

Hi team,

I have received call from number +91 [protected] saying they are from hdfc bank and asked for card details to replace my old debit card as there are some chip issue with my current card due to which they could not update my transactions in their systems. And rs.8011 has been debited from my hdfc bank account on sep 22, friday 2017 at 01:08 p. M. Payment id is[protected] of rs 8011.00 for daily apparels for my mail id [protected]@gmail.com the payment was made through the payment gateway in gurgaon at payupaisa47779.

Though i was reluctant to share my card details they were continuously insisting me to share my card details claiming that she is hdfc employee her name is shalini she was also quoting some employee number.

Please do needful to refund rs.8011 into my account.

I was asked to pay 9000 so the remaining outstanding shall be settled in emi but then after paying the customer care says no such options. I kept paying the collection agent around rs. 4000 for 4 months and still my outstanding keeps increasing. I want to settle my outstanding balance in emi. I don't want to pay any amount to an agent. My card is lost n it is in blocked status n even then i am trying to settle it down. The customer care couldn't help as the card is blocked n the collection agents force me to do a ots which is not possible for me.

Hi hdfcbank,
My name is cvnarasimhapathi. I joined a company in the year 2006 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job after few years and changed company.
From past 1.5 years i didn't login and now after 2 years it is showing negative balance of around 10, 0000. I am totally shocked and worrying about the same.
Without informing me how can salary account be changed to savings account and charge for not mentoning the minimum balance.
I want to close the account as soon as possible and am not going to pay single ruppee as per the rbi guidelines. It will be very helpful if you close my account.

My account no is: [protected]
Contact no: [protected]

Thanks in advance

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 1259 without my concern on date:22/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card

Oneassist relationship number :
Name :- aman sharma
Credit card number ending :- 1259

This is really sad and disappointing. I always trusted hdfc as a bank and that’s the reason i started using credit card of yours but u have failed miserably. You guys have deducted 16k rs from my account claiming it to be credit card payment and i have no clue about it. Is this not ur duty to atleast inform the customer about the same. I am regretting my decision of choosing hdfc over another bank.
You got to resolve this or else i will seek judicial help to get it done.
My email id is aditi. [protected]@gmail.com

My account balance has been deducted by 313.05 rupees without giving any information about the deduction. I want to know the reason why it has been deducted. It was deducted on 20 sep 2017. Cheque/reference number is mir[protected]. I would like to know in what cases will your bank will deduct unnecessary charges like these without intimating the customer.

This is hemanth kalyan and i've ordered nokia 6 back cover in amazon and i've returned it back on 31st august 2017 and the refund is initiated from amazon, but i didn't get my refund into my account. I paid through hdfc netbanking.
They sent a refund reference number but i couldn't contact the customer care. Please get the complaint resolved as soon as possible.

I have made a purchase by my bank of baroda debit card on hdfc pos. The cashier wrongly enter 4765.00 instead of 1825.00. After that the cashier make a void sale of 4765.00 and it was done on last 16sept 2017. But still now i have not received my money back on my account. I have contacted with the bob customer care but they told ther need arn no which is not showing on void sale slip. Now i contacted with the shop and they told they have done everying from there end and they don't want to do anything. Please tell me the status of my money so i can track it. The shop name is bimal saree center. Please do some thing about this fraud. Here is my contact no [protected].

I am a classic customer of your bank having my savings account no [protected] since the last 15 years at hdfc bank model town sonepat and i have never visited your bank branch in the last 15 years except one or two occasions. My husband is always visiting the branch for all types of work related to the above account. Now i have shifted my residence from sonepat to delhi and my husband visited your bank at janpath new delhi branch on 20/09/2017 for submission of the application signed by me with a request to change the mailing address of my account. Self-attested photocopy of my aadhar card was also enclosed. One employee ms. Aditi jain, sitting at pb welcome desk refused to accept the request for change of address in the account. She told that the account holder has to visit the branch and sign the printed form in front of the bank employee and then the address will be changed. Then my husband surrendered original advice of two fds were matured and requested to give a print of new fds re-invested. For this also she refused and told that the account holder has to give application for issue of fd advice.
In this connection, i would like to say that my husband is an authorized signature of a big psu and dealing with more than ten banks. He has visited your bank hundreds of times and collected bank statements, interest certificate, form-16 and copies of the advice of fds. Since the last 15 years and i never visited the bank. My husband got changed the address in the accounts of my son, daughter in the other banks such as pnb, axis bank etc. Without visiting the account holder.
I know very well that the bank should maintain the secrecy of account of its customer but when some spouse of customer visits the branch and give all the proofs of the genuine spouse of your customer, i think that the bank should oblige and allow non-financial transactions. Having frustrated from the behavior of your bank employees, my husband has already closed his own hdfc bank classic account no [protected] on 31/08/2017 and now i am also thinking close my account standing in sonepat and re-open another account in some other bank instead of transferring the account.
It is, therefore, requested not to deploy such type of employees on pb welcome desk who cannot handle the customers properly.
Regards

I have a classic bank account no. [protected] of ved parkash sharma, 4666, mahavir bazar, cloth market, delhi-110006 at chandani chowk delhi branch with zero balance. But bank has debited following charges in my account.
18/09/2017 rs. 354.00
28/08/2017 rs. 708.00
28/08/2017 rs. 708.00
24/01/2017 rs. 862.50 total charges rs. 2, 632.50

Bank debited unfair charges (Minimum balance) without any notice. If bank change the mode of account bank has not given any intimation or notice to me. I request please remove my unfair charges from my account

Hi,

These are the two cash withdrawal happened to my account without knowledge. Please tell me, for what you have cut the amount -

21 sep 2017 3rd party cash txn inc gst 050917-mir[protected] mir[protected] 21 sep 2017 177.00 147, 988.93

21 sep 2017 imps[protected]tarun tej-kkbk-xxxxxx9857-iphone 7 [protected] 21 sep 2017 8, 500.00 148, 165.93

I want an immediate resolution and cash back to my account.

Pathetic services. Ashame to say being an hdfc securities employee m not getting enough services. I have applied for money back credit card with limit of 35k & these people had sent me a bharat credit card with limit of 25k god knows om what basis. Infact when i called customer care for lodging my complaint they are least bother about it. I wonder how other people are using these services
P. S. I regret using hdfc services

I am manikaran singh i have done a policy in 2009 through my branch manager mani mahajan (Manager hdfc d block janak puri branch at that time) as she told me that i have to pay 250000 premium for 5 years and i will get assured return of 10% plus bonus and this is very good policy.

So i have taken this plan and paid 250000 for 5 years and after i forget about this policy as i was busy in my work so now its been 8 years now when i asked them to give my money back with returns as u have to return it back to me after 5 years but then they said this is a 10 year policy you have to pay for 10 years but i said as you have commited i will pay for 5 years i wont pay more now return me my money and then they said you will get around 1124000 wtf how you guys can make fool of customers and play with our hard earned money i paid u more then 1250000 and its been 8 years now u are returning my money without any return bonus and even deducting money from my invested money.

I request to every consumer hdfc life is a fraud company never deal with them basically whole hdfc staff is involved in this `scam` first they make relations with the customer and then they make fool of them and play with our hard earned money

Manikaran singh
+91-[protected]
Policy no[protected]
Hdfc life saving assurence plan

Hi,

This pertains to a two wheeler loan taken a decade back. Loan no. 11128290. We had changed house and acct numb however the collection agent mentioned ed that he will be collecting money manually every month. Installments were paid manually and as hdfc is famous for not sending noc we have nothing. After such a long time, now i've been told that i have charges worth 70k when the ecs shud have been stopped when payments were done manually. Secondly they claim tht only 22 installments were cleared. My question is when a collection guy was collecting money every month n the same is recorded, why did he collect only for 22 months? Doesn't this obviously say tht someone has done something incorrect.

Hdfc should not be a part of indian banking system. These guys dont give any respect to customers nor provide proper training or have the right procedure. They just end up no thing money from people who are normal people with a salary and who intent to make sure tht no debts are under their name.

I hope this forum really helps me in clearing this issue.

Regards
Jenefer

Dear team,
As everyone is facing, without my assistance amount got debited from my hdfc credit card on 23.09.17. I am not interested in any such services so please cancel the activation and refund the debited amount. Details are mentioned below and please don't do such blunders like debiting money without notification.
One assist relationship no: 2806783
Name : sunil k
Card no: ending with 717

Regards,
Sunil k

Hdfc credit card — cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 564.05 from my credit card number ending with 6390 without my concern on date:20/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card

Oneassist relationship number :
Name :- ruchi shah
Credit card number ending :- 6390

Dear sir,

I am writing to you to find some justice

In 2008 i went to hdfc bank, hazra road and asked bank to help in investing some money

The bank official directed me to a desk where i was told to invest in hdfc securities. I was not keen to open securirites and was interested in opening fd

However, i was told that hdfc securities is one time investment and they signed some documents

Later i found they made 16 policies (8 each) in my name and my wife's name
For 49000inr each. Total around 800000 (8 lacs)

From next year hdfc securities started telling me that it was not one time and i have to pay continuously for 10 years. I did not pay. Now they said the money is forfieted

I need you help to get at least my principal amount

I am an nri and i feel i dubed by bank

Here is the list of policy nos. Please let me know if i need to visit india for this
Policy nos - sandip das
11892030
11892033
11892037
11892075
11892484
11892743
11892749
11892776
Policynos - susmita das
11892555
11892557
11892562
11892573
11892717
11892729
11892768

Thanking you