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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 1135

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N
Nehal Bharath
from Bengaluru, Karnataka
Sep 24, 2017
Resolved
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Hi

I have transferred 20k from hdfc to corporation bank. But the transaction status is processor down and the amount is not credited to beneficiary. However amount is debited from my account.
Please reverse back the transaction or get it transfered to the beneficiary as it amount has to be transferred very urgently.

Pleae help me out as the amount is required by the beneficiary urgently.

Ref no.[protected]

Regards
Nehal
+1 photos
Oct 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
HDFC Bank Customer Care's response
Dear Mr. Nehal,

kindly confirm if you have done transaction from HDFC Bank account or credit card, so that we can assist you accordingly.

-Bejoy
HDFC Bank Customer Assistance
Sir,
We hereby inform you that i am HDFC credit card holder having credit card no.XXXX

We already mail to cancell our cedit card so many times but they ignored that matter & didn't even replied at once.

We request you to please do the needfull & oblidge in this matter

Thanks & regards
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    S
    Sandesh Maykar
    from Pune, Maharashtra
    Sep 24, 2017
    Resolved
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    Address: Aurangabad, Maharashtra, 431100q

    We had use credit card befre 2015 paymeny outstanding 35595 it all payment clear but till it is showing to settalment
    We have not settelment..
    I am irrited from last 1 year regarding loan
    After cleqr this loan so why reason showing cibil not good..
    What is this??
    My pan card no-btepm8549q

    Regards
    Sandesh maykar
    Credit no-[protected]
    Nov 4, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

    -Manoj
    HDFC Bank Customer assistance
    Registered mobile number
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      A
      AnithaDokka
      from Hyderabad, Telangana
      Sep 24, 2017
      Resolved
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      Address: 500032

      Hi team,

      I have received call from number +91 [protected] saying they are from hdfc bank and asked for card details to replace my old debit card as there are some chip issue with my current card due to which they could not update my transactions in their systems. And rs.8011 has been debited from my hdfc bank account on sep 22, friday 2017 at 01:08 p. M. Payment id is[protected] of rs 8011.00 for daily apparels for my mail id [protected]@gmail.com the payment was made through the payment gateway in gurgaon at payupaisa47779.

      Though i was reluctant to share my card details they were continuously insisting me to share my card details claiming that she is hdfc employee her name is shalini she was also quoting some employee number.

      Please do needful to refund rs.8011 into my account.
      Oct 27, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 25, 2017
      Updated by AnithaDokka
      Can you please take needful action
      Verified Support
      Sep 26, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We are unable to trace your account basis the information shared by you. You are therefore requested to immediately contact our Phonebanking number (STD Code[protected]. After choosing the language, choose option 3 to speak to Phonebanking officer to hotlist your Debit Card to avoid any further misuse of your Debit Card and raise dispute for the said transaction. Our Phone Banking officer will assist you.

      -Bejoy
      HDFC Bank Customer Assistance
      Sep 27, 2017
      Updated by AnithaDokka
      I have already submitted dispute form at hdfc branch along with police FIR complaint. Please take quick action to do needful to me
      Oct 12, 2017
      Updated by AnithaDokka
      Can I know latest status of this complaint
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        M
        manash_madhu
        from Chennai, Tamil Nadu
        Sep 24, 2017
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        I was asked to pay 9000 so the remaining outstanding shall be settled in emi but then after paying the customer care says no such options. I kept paying the collection agent around rs. 4000 for 4 months and still my outstanding keeps increasing. I want to settle my outstanding balance in emi. I don't want to pay any amount to an agent. My card is lost n it is in blocked status n even then i am trying to settle it down. The customer care couldn't help as the card is blocked n the collection agents force me to do a ots which is not possible for me.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Venkat455
          from Hyderabad, Telangana
          Sep 24, 2017
          Resolved
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          Resolved

          Hi hdfcbank,
          My name is cvnarasimhapathi. I joined a company in the year 2006 and that company opened my salary account in hdfc bank but didn't gave any basic terms and conditions of salary account. I left that job after few years and changed company.
          From past 1.5 years i didn't login and now after 2 years it is showing negative balance of around 10, 0000. I am totally shocked and worrying about the same.
          Without informing me how can salary account be changed to savings account and charge for not mentoning the minimum balance.
          I want to close the account as soon as possible and am not going to pay single ruppee as per the rbi guidelines. It will be very helpful if you close my account.

          My account no is: [protected]
          Contact no: [protected]

          Thanks in advance
          Oct 27, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that our branch official Mr. Hemant Saksena has contacted you and requested you to visit the branch and submit application for closure of account. For further assistance you may contact him on[protected].

          -Bejoy
          HDFC Bank Customer Assistance
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            A
            from Delhi, Delhi
            Sep 23, 2017
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            Address: New Delhi, Delhi, 110043

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 2499/- from my credit card number ending with 1259 without my concern on date:22/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card

            Oneassist relationship number :
            Name :- aman sharma
            Credit card number ending :- 1259
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 23, 2017
            Updated by [email protected]
            Cancellation of One Assist Membership
            I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1259 without my concern on date:22/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card & reverse my amount on urgent basis.

            OneAssist Relationship Number : 2807501
            Name :- Ruchi Shah
            Credit Card Number Ending :- 1259

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              A
              Aditi2792
              from Jammu, Jammu and Kashmir
              Sep 23, 2017
              Resolved
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: Credit card collection department

              This is really sad and disappointing. I always trusted hdfc as a bank and that’s the reason i started using credit card of yours but u have failed miserably. You guys have deducted 16k rs from my account claiming it to be credit card payment and i have no clue about it. Is this not ur duty to atleast inform the customer about the same. I am regretting my decision of choosing hdfc over another bank.
              You got to resolve this or else i will seek judicial help to get it done.
              My email id is aditi. [protected]@gmail.com
              Oct 25, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 24, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your account no., card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
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                P
                prathija
                from Gurgaon, Haryana
                Sep 23, 2017
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                Address: Chennai, Tamil Nadu, 600119
                Website: www.hdfcbank.com

                My account balance has been deducted by 313.05 rupees without giving any information about the deduction. I want to know the reason why it has been deducted. It was deducted on 20 sep 2017. Cheque/reference number is mir[protected]. I would like to know in what cases will your bank will deduct unnecessary charges like these without intimating the customer.
                Oct 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 24, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account no., charge details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  hemanth kalyan
                  from Noida, Uttar Pradesh
                  Sep 23, 2017
                  Resolved
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                  Resolved

                  This is hemanth kalyan and i've ordered nokia 6 back cover in amazon and i've returned it back on 31st august 2017 and the refund is initiated from amazon, but i didn't get my refund into my account. I paid through hdfc netbanking.
                  They sent a refund reference number but i couldn't contact the customer care. Please get the complaint resolved as soon as possible.
                  Oct 28, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 24, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account no., refund details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    prasenjit102
                    from Rewari, Haryana
                    Sep 23, 2017
                    Resolved
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                    Resolved

                    Address: 741222

                    I have made a purchase by my bank of baroda debit card on hdfc pos. The cashier wrongly enter 4765.00 instead of 1825.00. After that the cashier make a void sale of 4765.00 and it was done on last 16sept 2017. But still now i have not received my money back on my account. I have contacted with the bob customer care but they told ther need arn no which is not showing on void sale slip. Now i contacted with the shop and they told they have done everying from there end and they don't want to do anything. Please tell me the status of my money so i can track it. The shop name is bimal saree center. Please do some thing about this fraud. Here is my contact no [protected].
                    +1 photos
                    Apr 5, 2018
                    Complaint marked as Resolved 
                    My problem is solved.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 27, 2017
                    Updated by prasenjit102
                    Still not get any response from HDFC.
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                      D
                      dinesh2156
                      from Delhi, Delhi
                      Sep 23, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110001

                      I am a classic customer of your bank having my savings account no [protected] since the last 15 years at hdfc bank model town sonepat and i have never visited your bank branch in the last 15 years except one or two occasions. My husband is always visiting the branch for all types of work related to the above account. Now i have shifted my residence from sonepat to delhi and my husband visited your bank at janpath new delhi branch on 20/09/2017 for submission of the application signed by me with a request to change the mailing address of my account. Self-attested photocopy of my aadhar card was also enclosed. One employee ms. Aditi jain, sitting at pb welcome desk refused to accept the request for change of address in the account. She told that the account holder has to visit the branch and sign the printed form in front of the bank employee and then the address will be changed. Then my husband surrendered original advice of two fds were matured and requested to give a print of new fds re-invested. For this also she refused and told that the account holder has to give application for issue of fd advice.
                      In this connection, i would like to say that my husband is an authorized signature of a big psu and dealing with more than ten banks. He has visited your bank hundreds of times and collected bank statements, interest certificate, form-16 and copies of the advice of fds. Since the last 15 years and i never visited the bank. My husband got changed the address in the accounts of my son, daughter in the other banks such as pnb, axis bank etc. Without visiting the account holder.
                      I know very well that the bank should maintain the secrecy of account of its customer but when some spouse of customer visits the branch and give all the proofs of the genuine spouse of your customer, i think that the bank should oblige and allow non-financial transactions. Having frustrated from the behavior of your bank employees, my husband has already closed his own hdfc bank classic account no [protected] on 31/08/2017 and now i am also thinking close my account standing in sonepat and re-open another account in some other bank instead of transferring the account.
                      It is, therefore, requested not to deploy such type of employees on pb welcome desk who cannot handle the customers properly.
                      Regards
                      Nov 3, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At the outset, we regret to note that the recent experience has not been to your satisfaction.
                      We would like to inform you that for changing address in your account, bank officials have to see the original documents and customer has to do the sign in front of the bank official. Also for FD advice, we need customer 's request letter. For further assistance, feel free to contact Ms. Rajinder Kaur on [protected].

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        V
                        Ved Parkash Sharma
                        from Delhi, Delhi
                        Sep 23, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110006
                        Website: [email protected]

                        I have a classic bank account no. [protected] of ved parkash sharma, 4666, mahavir bazar, cloth market, delhi-110006 at chandani chowk delhi branch with zero balance. But bank has debited following charges in my account.
                        18/09/2017 rs. 354.00
                        28/08/2017 rs. 708.00
                        28/08/2017 rs. 708.00
                        24/01/2017 rs. 862.50 total charges rs. 2, 632.50

                        Bank debited unfair charges (Minimum balance) without any notice. If bank change the mode of account bank has not given any intimation or notice to me. I request please remove my unfair charges from my account
                        Oct 27, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our bank official Mr. Amit Minhas has responded to you through email. For any pending issue you may contact him on [protected].

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          Shashi Kant 23288
                          from Chennai, Tamil Nadu
                          Sep 23, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 603103
                          Website: HDFC

                          Hi,

                          These are the two cash withdrawal happened to my account without knowledge. Please tell me, for what you have cut the amount -

                          21 sep 2017 3rd party cash txn inc gst 050917-mir[protected] mir[protected] 21 sep 2017 177.00 147, 988.93

                          21 sep 2017 imps[protected]tarun tej-kkbk-xxxxxx9857-iphone 7 [protected] 21 sep 2017 8, 500.00 148, 165.93

                          I want an immediate resolution and cash back to my account.
                          Oct 25, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account no., charge details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            K
                            Khatri jaya
                            from Coimbatore, Tamil Nadu
                            Sep 23, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Pathetic services. Ashame to say being an hdfc securities employee m not getting enough services. I have applied for money back credit card with limit of 35k & these people had sent me a bharat credit card with limit of 25k god knows om what basis. Infact when i called customer care for lodging my complaint they are least bother about it. I wonder how other people are using these services
                            P. S. I regret using hdfc services
                            Nov 6, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 24, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              manik39
                              from Guwahati, Assam
                              Sep 23, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110018
                              Website: www.hdfclife.com

                              I am manikaran singh i have done a policy in 2009 through my branch manager mani mahajan (Manager hdfc d block janak puri branch at that time) as she told me that i have to pay 250000 premium for 5 years and i will get assured return of 10% plus bonus and this is very good policy.

                              So i have taken this plan and paid 250000 for 5 years and after i forget about this policy as i was busy in my work so now its been 8 years now when i asked them to give my money back with returns as u have to return it back to me after 5 years but then they said this is a 10 year policy you have to pay for 10 years but i said as you have commited i will pay for 5 years i wont pay more now return me my money and then they said you will get around 1124000 wtf how you guys can make fool of customers and play with our hard earned money i paid u more then 1250000 and its been 8 years now u are returning my money without any return bonus and even deducting money from my invested money.

                              I request to every consumer hdfc life is a fraud company never deal with them basically whole hdfc staff is involved in this `scam` first they make relations with the customer and then they make fool of them and play with our hard earned money

                              Manikaran singh
                              +91-[protected]
                              Policy no[protected]
                              Hdfc life saving assurence plan
                              Oct 30, 2017
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2017
                              HDFC Life Customer Care's response
                              Hi, we have sent to you our response raised in regards to your policy on September 23, 2017. Kindly refer the same and incase you are not satisfied with it, you may write to us at the escalation Id mentioned in the footnote of the email reply sent to you.
                              Dear Customer,

                              As your issue pertains to HDFC Life, I request you to email your concern to [protected]@hdfclife.com who will ensure that your query is resolved at the earliest.

                              -Bejoy
                              HDFC Bank Customer Assistance"
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                                J
                                Jenefjyo
                                from Bengaluru, Karnataka
                                Sep 23, 2017
                                Resolved
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                                Resolved

                                Address: 560043

                                Hi,

                                This pertains to a two wheeler loan taken a decade back. Loan no. 11128290. We had changed house and acct numb however the collection agent mentioned ed that he will be collecting money manually every month. Installments were paid manually and as hdfc is famous for not sending noc we have nothing. After such a long time, now i've been told that i have charges worth 70k when the ecs shud have been stopped when payments were done manually. Secondly they claim tht only 22 installments were cleared. My question is when a collection guy was collecting money every month n the same is recorded, why did he collect only for 22 months? Doesn't this obviously say tht someone has done something incorrect.

                                Hdfc should not be a part of indian banking system. These guys dont give any respect to customers nor provide proper training or have the right procedure. They just end up no thing money from people who are normal people with a salary and who intent to make sure tht no debts are under their name.

                                I hope this forum really helps me in clearing this issue.

                                Regards
                                Jenefer
                                Nov 4, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to write to us at [protected]@hdfcbank.com along with the complete issue, loan account details and your latest contact number for further investigation.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  Sunil k Salian
                                  from Chennai, Tamil Nadu
                                  Sep 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Udupi, Karnataka, 576104

                                  Dear team,
                                  As everyone is facing, without my assistance amount got debited from my hdfc credit card on 23.09.17. I am not interested in any such services so please cancel the activation and refund the debited amount. Details are mentioned below and please don't do such blunders like debiting money without notification.
                                  One assist relationship no: 2806783
                                  Name : sunil k
                                  Card no: ending with 717

                                  Regards,
                                  Sunil k
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer

                                  Greetings from OneAssist...!

                                  We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2381344 & the refund will get processed in 7 working days.

                                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                  Regards

                                  Sagar

                                  (Team OneAssist)
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                                    R
                                    ruchikvjs
                                    from Mumbai, Maharashtra
                                    Sep 23, 2017
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                                    Address: Mumbai City, Maharashtra, 400006

                                    Hdfc credit card — cancellation of one assist membership

                                    Cancellation of one assist membership
                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 564.05 from my credit card number ending with 6390 without my concern on date:20/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card

                                    Oneassist relationship number :
                                    Name :- ruchi shah
                                    Credit card number ending :- 6390
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      G6096747x
                                      from Hyderabad, Telangana
                                      Sep 23, 2017
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                                      Address: Kolkata, West Bengal, 700029

                                      Dear sir,

                                      I am writing to you to find some justice

                                      In 2008 i went to hdfc bank, hazra road and asked bank to help in investing some money

                                      The bank official directed me to a desk where i was told to invest in hdfc securities. I was not keen to open securirites and was interested in opening fd

                                      However, i was told that hdfc securities is one time investment and they signed some documents

                                      Later i found they made 16 policies (8 each) in my name and my wife's name
                                      For 49000inr each. Total around 800000 (8 lacs)

                                      From next year hdfc securities started telling me that it was not one time and i have to pay continuously for 10 years. I did not pay. Now they said the money is forfieted

                                      I need you help to get at least my principal amount

                                      I am an nri and i feel i dubed by bank

                                      Here is the list of policy nos. Please let me know if i need to visit india for this
                                      Policy nos - sandip das
                                      11892030
                                      11892033
                                      11892037
                                      11892075
                                      11892484
                                      11892743
                                      11892749
                                      11892776
                                      Policynos - susmita das
                                      11892555
                                      11892557
                                      11892562
                                      11892573
                                      11892717
                                      11892729
                                      11892768

                                      Thanking you
                                      HDFC Securities customer support has been notified about the posted complaint.
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                                        H
                                        Himalaypatil
                                        from Mumbai, Maharashtra
                                        Sep 23, 2017
                                        Resolved
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                                        Resolved

                                        haven't received my credit card

                                        Address: Thane, Maharashtra, 421303

                                        Credit card not received
                                        Sir,

                                        I applied credit card 5 months ago still i did not received card / all verification are finished from hdfc customers side but till now i did not get card. I don't no where is the problem please help me regarding this problem. Everyday i received this message regarding changing the pin but in fact i haven't received the card it self how i'm supposed to change the pin.
                                        Customer id...
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