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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
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HDFC Bank reviews & complaints page 1135

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P
pajjuru srinivasarao
from Vijayawada, Andhra Pradesh
Sep 26, 2017
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Address: Mumbai City, Maharashtra

Sir, Iam a HDFCbank cridit card holder .The bank has auto debited Rs.1399/-from my cridit card number ending with 7009 without my concern on date 20/09/2017. Iam not intersted about this service and don't want this membership anymore.So PLEASE cancel the membership and refund this debited amount Rs.1399/- thanking you. DEBITED date.20/09/2017
ONE ASSIT MEMBERSHIP1250219,
HDFC CRIDIT CARDNUMBER 7009.
HDFC Bank customer support has been notified about the posted complaint.
Sep 26, 2017
Updated by pajjuru srinivasarao
Sir, Iam a HDFCbank cridit card holder .The bank has auto debited Rs.1399/-from my cridit card number ending with 7009 without my concern on date 20/09/2017. Iam not intersted about this service and don't want this membership anymore.So PLEASE cancel the membership and refund this debited amount Rs.1399/- thanking you. DEBITED date.20/09/2017
ONE ASSIT MEMBERSHIP1250219,
HDFC CRIDIT CARDNUMBER 7009.
Sep 26, 2017
Updated by pajjuru srinivasarao
pajjuru srinivasarao, Sep 26, 2017
Sir, Iam a HDFCbank cridit card holder .The bank has auto debited Rs.1399/-from my cridit card number ending with 7009 without my concern on date 20/09/2017. Iam not intersted about this service and don't want this membership anymore.So PLEASE cancel the membership and refund this debited amount Rs.1399/- thanking you. DEBITED date.20/09/2017
ONE ASSIT MEMBERSHIP1250219,
HDFC CRIDIT CARDNUMBER 7009.
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    A
    Amal krishnan u
    from Bengaluru, Karnataka
    Sep 26, 2017
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    Address: Kottayam, Kerala, 686605

    I am an hdfc credit card holder with card number ending 0938 and one assist relationship number they have sent me is 2795294. This oneassist membership was given to me without my knowledge and rupees 1299 was debited from my card. I contacted the oneassist customer care but your executives were too annoying not letting me cancel the membership and explaining me again and again your services even after i said i am not interested. Please cancel my one assist membership and refund my money back.
    Amal krishnan u
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 26, 2017
    Updated by Amal krishnan u
    I contacted the oneassist customer care but their executives were too annoying not letting me cancel the membership and explaining me again and again their services even after i said i am not interested. Please cancel my one assist membership and refund my money back .
    Amal krishnan U
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      L
      Laxmi Tata
      from Delhi, Delhi
      Sep 26, 2017
      Resolved
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      Resolved

      Address: Visakhapatnam, Andhra Pradesh

      I have opened a salary account in visakhapatnam dwarakanagar branch. Due to some reasons my application had sent back and i was told that i will receive my kit on monday 25 september. But i have not received anything. When i was trying to reach the concerned person by name miss divya who happened to be the person who take cares of these salary accounts is responding very rudely and is not providing any information
      Oct 28, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 27, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        G
        gurwant kaur
        from Mohali, Punjab
        Sep 26, 2017
        Resolved
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        Resolved

        Sir,
        My personal loan is running in your esteemed bank. Dur to some major problem in my family my september month emi is missed from my side.. This is the first emi that i have not paid.. One of the employee from your bank talked to my mother very rudely.. My mother was continuously saying to note down my daughter's number as her number is changed. He didi not listen and talked in a very bad manner and disconnect the call. We are requesting him that we will pay it by 29th september positively. But he did nt listen.. Atleast the person should the listen to the old person polietly.
        Nov 4, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 26, 2017
        Updated by gurwant kaur
        My number is [protected]
        Verified Support
        Sep 27, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, Loan Account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          W
          wow momo
          from Ludhiana, Punjab
          Sep 26, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: www.wowmomo.com

          Dear sir,

          This is to bring to your kind attention that our edc machine is not working at all we have loge the complain on 23 sep 2017 but no one came to solve this issue after taking so many follow up from the customer care.
          And we are loosing business dally.
          I am providing you the devise detail vx675
          Tid no 41097826.

          Kindly take my case under consideration and solve this issue.

          Thank you,
          Regards,
          David decunha,
          Store manager,
          Wow momo food pvt ltd
          Logix mall, 3rd floor, food capital,
          Logix city center, sector 32 noida
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            rajivsingla
            from Nawanshahr, Punjab
            Sep 26, 2017
            Resolved
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            Resolved

            Address: Ludhiana, Punjab

            We at m/s indoglobe cycle industries a/c no.[protected] hdfc bank feroze gandhi market bringing it your kind notice that our rm ranu gupta is not doing her work satisfactorily. Whenever we call her she is always busy. First time our cheques had been stopped to encash at other branches of hdfc and we are calling her again n again and she always says i am busy we dont know what documents we have to submit. We have nine sister concern accounts in your bank by the name of m/s indoglobe traders, m/s igc fastners, s/a rajiv singla, sanjeev singla, anupam singla, veena singla, rohini singla, rajiv singla and sons, sanjeev singla and sons if you will not take action i will be forced to close all these accounts. Hope your action soon.
            Nov 13, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 13, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Our official tried contacting you, however, were unable to reach you. Please contact Mr. Bhupinder Behal on [protected] for assistance.

            -Anay
            HDFC Customer Assistance.
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              N
              Naveen Kumar1489
              from Chandur, Telangana
              Sep 26, 2017
              Resolved
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              Address: 560038
              Website: Www.hdfcbank.com

              In my saving account 442.50 rupees has been deducted without any reason.
              This is not acceptable without any prior intimation amount was debited
              Please have look into this, i need the proper reason and refund of my money as well.
              Even am regularly using my account without any interruption.
              Narration : inter-brn cash chg incl gst 010917-mir[protected]
              Contact no. [protected]
              Oct 28, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 27, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your Account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                M
                Mahesh D Raut
                from Delhi, Delhi
                Sep 26, 2017
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                Address: Pune, Maharashtra, 411019

                I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8897 without my concern on date:15/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-.

                Your quick response will be highly appreciated!

                Thanks,
                Mahesh raut
                +91-[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  vitsbmw23
                  Sep 26, 2017
                  Resolved
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                  Resolved

                  Address: 411048

                  I received a hdfc dinerz credit card ten days back and to my shock they have activated the credit card protection policy without confirming with me.
                  Now i want to cancel the credit card protection policy to which customer care is continuously saying we can not cancel it.

                  I would like to get full refund for the policy. Also please let me know how to deactivate the credit card as i do not wish to use it for my rest of life.

                  In future i will not recommend to use hdfc credit card nor will use it.

                  Hopefully it is resolved immediately.
                  Nov 20, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 27, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    S
                    Siddharth Tendulkar
                    from Mumbai, Maharashtra
                    Sep 26, 2017
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                    Address: Mumbai City, Maharashtra, 400092
                    Website: www.hdfcbank.com/personal/customer-centre

                    I am an hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8425 without my consent on date: 25/09/2017. I am not interested in this service and don't want this membership any more. So i request you to cancel the membership right away and refund this debited amount of rs.1299/-

                    Oneassist relationship number : 2816857
                    Name :- siddharth tendulkar
                    Credit card number ending :- 8425
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 26, 2017
                    Updated by Siddharth Tendulkar
                    On contacting the OneAssist team at[protected] I was blatantly told that this is the best plan that I can get, despite my repeating time and again that I do NOT want it. Furthermore, I was told that cancelling the plan would lead to my own loss as the amount is already debited when in fact the fact of future clandestine auto debit of the amount was HIDDEN from me at the time of accepting the credit card membership. The OneAssist staff said that they will not 'refund' my money which is absolutely unacceptable. The call was made on 26/09/2017 at 12:12 PM.
                    SALARY A/c with out knowledge change my Account saving account and debit my Money
                    Dear Siddharth,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you.

                    As per your request, plan has been cancelled vide Service Request number 2388684 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards,

                    Brijesh

                    Team OneAssist.
                    Hello there

                    I Received SMS from HDFC BANK today that RS-1299/- deducted from my credit card to ONE ASSIST MEMBERSHIP FEE. hdfc customer rang information. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
                    and who are you to care about me. I want my money back. Don't dare again to do this.

                    Please deactivate and refund my money ASAP
                    Name: Vijay Sharma
                    date of incident : 08/09/2017
                    hdfc Credit Card No. 489377XXXXXX1693XX1693
                    mobile no: [protected]
                    mobile no: [protected]
                    email : ER.[protected]@GMAIL.COM
                    One asist id: 2671126
                    After deregister credit card one assist send mail again debited money.
                    I don't need this plan actually. Please deactivate this plan immediately.

                    I deactivated my credit card before 3 days & return to the bank cut in 6 pices but why the showing to protection of mine credit card.
                    Dear all,

                    I already registered many complaints against this fraud
                    you can check by the use of mob no. [protected]. I complained over the
                    toll free [protected] they replay my service will be cancel but not
                    till not canceled so I have to deregistered my credit card but and
                    bank credit card person MR. Dharamveer HDFC REWARI BRANCH told now the
                    service completely closed & Bank will never disappoint you but after
                    this incident mails are coming from one assist & they gave me one
                    assist id, but I don't want any protection, Bank person Dharamveer
                    accepted & told he select the option of one assist by mistake & bank
                    person totally failed to give any solution to me. They totally upset
                    me Affair amputated me many times. They give date every day by day but
                    not he give me any complaint no. at last they told to me give card in
                    6 pieces & deregisterd card in bank and written complaint and sent to
                    Chennai & told the paper will reach Chennai in 5 days. The given time
                    about to end and Bank is not taking any against this prob So I have to
                    send a mail for bank did a fraud with customer. Who will responsible
                    for this.
                    Main thing I asked solution of this problem, they totally failed. bank
                    did't give any one reason to I'm here to use account continue. So I
                    decided to close the bank account.

                    Thanks & Regards
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                      A
                      alok kumar Sahu.
                      from Bengaluru, Karnataka
                      Sep 26, 2017
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                      Address: Bangalore, Karnataka, 560076

                      Dear payzapp team,

                      I transferred money from payzapp rs. 1100/- dated 24th-sep-2017, but money has not received in to my axis bank account but amount got deducted from payzapp wallet.
                      So please refund my money in my account...

                      Your customer number is alway bussy pls check update me asap.

                      I wrote the mail to their support id but i have not getting any response from payzapp. This is the worst experience of my life.

                      Dono't use this app. They are fraud. They are just making a fool to a general public.
                      Oct 05, 2017
                      Maheshkumar111's response
                      Yesterday 04.10.2017 i recharge on my GIO number [protected] on this transaction id[protected]fU49j17 of rs 399 but gio sever decline transaction but my amount has been debit from my account so i requested pls refund my money

                      thanking you
                      Mahesh kumar
                      [protected]
                      [protected]@gmail.com

                      Yesterday 04.10.2017 i recharge on my GIO number [protected] on this transaction id[protected]fU49j17 but gio sever decline transaction but my amount has been debit from my account so i requested pls refund my money

                      thanking you
                      Mahesh kumar
                      [protected]
                      [protected]@gmail.com
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                        C
                        from Mumbai, Maharashtra
                        Sep 26, 2017
                        Resolved
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                        Resolved

                        Dear team...
                        How many days it wii take for hdfc credit card delivery after verification?
                        My application date 28th aug 2017...
                        Still i don't recieved any sms from bank..
                        And i submitted payment slip and pan card in ranjangaon hdfc branch pune...
                        My email [protected]@yahoo.com aur contact [protected] ac no [protected]

                        Please help i need it before 30th sept 2017
                        Oct 27, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to inform that your application with reference number [protected]W2 was put through Bank's internal processing parameters. We request you provide us below income documents to enable us do the needful.
                        1. Salaried - Attested copy of the latest payslip which is not beyond 45 days old and copy of the visiting card or Office Id card.
                        2. Self Employed - Attested copy of the latest ITR ( Income Tax Return ) and copy of the Pan card along with Computation of Income ( this is a part of the income tax returns form which the card holder submits, which lists out the individual breakup of the total income i.e Income from House Property, Income from business etc. )
                        The form may be forwarded to our correspondence address as below:
                        HDFC Bank Cards Division
                        PO BOX # 8654
                        Thiruvanmiyur PO
                        Chennai 600 041

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Sep 27, 2017
                        Updated by [email protected]
                        [protected]W2 no this wrong reference number...when i applied online credit card so this number was showing but actually when i applied from HDFC BANK ranjangaon there is different reference number but accidently i lost my iphone so cannot trace/track this number...[protected]W2this is new application number but my old number when i applied throu BANK...this reference number i forget it...and also i submitted my Payment slip Last month
                        and pan card xezox in bank 9days ago ...when i'm going asking for where my credit card ..he says submit payment slip and pancard ...that day...

                        so now plaese help me for new credit card
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                          V
                          Vinay TN
                          from Bengaluru, Karnataka
                          Sep 25, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560056

                          I have opened hdfc sb a/c in thippasandra branch bangalore on 2012 & requested for canceling my sb a/c on 2015 dec with written complaint to front office lady. When i visted 3months later office was been shiffted to new location, where the same lady was been there and asked abt my calcelation process, she told need to check with branch manager & he is nt available now. Then waited for 20mins bt no very poor response. Later visited to same branch after 2 weeks meet branch manager & asked status of my a/c where he asked for acknowledgment for the same where i have nt recvd any thing such. He also told there is negative balance of rs.3520/- without paying that account will nt get canceled if you want i can get waived of rs600 to rs800 so that u can continue using it. I told i[censored] can waive all negative charges i can use it as my salary a/c its nt my mistake of nt canceling the a/c after give writen request also & also came to there is charges of demat a/c, charges for platinum debit card which was been given free of cost to me & not even aware of the charges and have takeny signature with my knowledge. This is my humbel request to hdfc that if all my negative balance to get nullyfy and get me to use it or cancel the a/c permanently if so confirm me & this yime i am very serious abt this issue as a client for ur bank.
                          Regards
                          Vinay tn
                          +91 [protected]
                          Oct 28, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2017
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                          -Bejoy
                          HDFC Bank Customer Assistance"
                          I have made a transaction Rs.10000, on 3rd September, 2017. It has failed.
                          But deducted from Payzapp wallet.
                          But, still the amount not refunded to my account.
                          Please solve my issue and make the refund.

                          Regards
                          Sivakumar
                          Mobile : [protected]
                          My account is zero balance account.
                          Without getting redolution how ant be resloved. My number which is been registerd with my account is [protected]
                          And can reach me on [protected] Vinay TN. This is how u hopless people in hdfc employess treat customer quires... can me
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                            N
                            Nawab Rockie Gazi
                            from Kolkata, West Bengal
                            Sep 25, 2017
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                            I have bought a mobile 3 month ago samsung galaxy s7 edge in 49900..i have an offer of 10000 cashback ..the mobile store member told i will get those money within 90 days...but i have not got that money...the payment that i gave is from icici bank debit card...but there debit machine was HDFC bank...i have copy of that too...i can give you...plase help what should i do...
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              shru6793
                              from Noida, Uttar Pradesh
                              Sep 25, 2017
                              Resolved
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                              Resolved

                              I, shruti gupta, having hdfc customer id 63237193 had 1 credit card having number [*protected*].

                              I got that credit card first time and somehow, i missed my payment of rs.800 only. Mistakenly, i completely forgot that payment.
                              But when i got mail and realized after some month it got interest of 4000.
                              I paid all the amount with fine (Total 4000/-) for that mistake so that i can use hdfc credit facilities in future.
                              But now when i am trying to get new credit card i am not getting that.

                              Sir, it is a humble request, to please allow me to have new credit card with your hdfc bank. I have my salary account with your bank.
                              I, promise that no delay of payment would be there in future.
                              Customer id[protected]
                              Bank acc. No.- [protected]
                              Pan card no.- btcpg0645m

                              Thankyou,
                              Shruti gupta
                              Oct 28, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Dear Ms.Gupta, we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]

                              Anay,
                              HDFC Bank Customer Assistance
                              My name is Ashish and my saving a/c no. -[protected], please close this a/c no
                              Hi,
                              I made a 5000 Rs.transaction on 16th sep 2017 using payzapp to my Union Bank Account.First shows like wiating for network responce.After some couple of minutes the transaction was successfully.
                              But not credited to my Union bank.Txn Id:[protected]oD08n07 my payzapp mobile number:[protected].Kindly have this issue resolved asap.
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                                A
                                Ambily Sreejith
                                from Piravam, Kerala
                                Sep 25, 2017
                                Resolved
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                                Resolved

                                Address: Ernakulam, Kerala, 683542

                                When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch". When i click upi option before logging in the mobile banking it goes to "update device" where it shows my mobile no and asks for secret question and answer
                                When i click the secret question nothing shows up. I could not not change the security question
                                Oct 27, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Dear HDFC bank,

                                Unwanted debited my account kindly refund my amount and change to prathamar mothi A/c so kindly do the needful at the earliest.
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                                  S
                                  sandipbanote
                                  from Mumbai, Maharashtra
                                  Sep 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 421503

                                  Dear sir/madam
                                  My name is sandip banote from badlapur i want to close my bike loan account.
                                  My loan account no. 17559706.
                                  I already close my account but some reason i am not pay closing outstanding.
                                  I am ready to settle my account. Contact me by phone or email.
                                  Send me account details

                                  Thanks
                                  Sandip banote
                                  [protected]
                                  [protected]@gmail.com
                                  Nov 21, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Oct 18, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Our official tried contacting you on the numbers ending with *****67 and ******14, however, were unable to reach you. Please contact Mr. Sujeet Badawane on [protected] for assistance.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Chandanda Das
                                    from Allahabad, Uttar Pradesh
                                    Sep 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Varanasi, Uttar Pradesh

                                    I take two wheels loan from hdfc bank. Please provide my loan statement. The detail i have got from company is something wrong. I want detail urgent because there is some mistake in loan the amount price is very high. Please understand my problem so immediately resolve my problem. I have some price problem. The information given to us was wrong.
                                    Oct 27, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 26, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, Loan Details details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      R
                                      R sachdeva
                                      from Gurgaon, Haryana
                                      Sep 25, 2017
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                                      Complaint against - debt recovery manager - mr. Paras sachdeva - ph. [protected]

                                      I had taken a home loan in 2012 from hdfc bank. Due to tight business conditions, i have two home loan instalments due at present. While my payments are also stuck in business and are delayed and that is why my instalments get delayed most of the time. But at the same time, i understand the importance of a home loan and a home. That is why i pay up as soon as i receive payments in my business. I am also paying the interest on the delayed payments and never disputed the same. When my clients don't pay up in time, i don't start harassing them and i don't treat them as thieves. Whereas the recovery team of hdfc bank starts harassing us at every drop of hat. They should advise their recovery team to take up the matter which is legally acceptable and under the norms. Keeping in view of the above, now my husband talks to them and they have started harassing him too. Today one mr. Paras sachdeva, debt recovery manager, phone no. [protected] called up my husband and also my loan guarantor who is my brother. He also got very disturbed. This has been very embarrassing for me and my husband. Kindly let me know the procedure of follow up by hdfc recovery team in case two instalments become pending? Are they allowed to harass and speak to us as if we are thieves. Should i consider sending a legal notice of harassment to the person or to hdfc bank. Till date i have paid instalments for 56 months and instalments for august and september 2017 are pending.
                                      Dear Customer,

                                      I request you to share your complete issue, Loan Details details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        A
                                        atul daware
                                        from Mumbai, Maharashtra
                                        Sep 25, 2017
                                        Resolved
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                                        Resolved

                                        I am unfortunate user of hdfc bank.

                                        I received my credit card bill statement on 4th sept-2017, below is the snap of my bill.

                                        Total amount due
                                        (Rs.) minimum amount due
                                        (Rs.) payment due date
                                        (Dd-mm-yyyy)
                                        58, 899.10 34, 356.79 immediate

                                        And paid the whole bill amount on 6th sept-2017, below is snap;-

                                        06/09/17 ib billpay dr-hdfcve-489377xxxxxx1362 [protected] 06/09/17 58899 18116.9


                                        After paying my bill when i check my credit card balance, it was still -900 rs.
                                        I had word with your credit card call center they said it was charges for over-limit credit amount.

                                        Respected reshma,

                                        Now my concern is :- if hdfc bank wanted to add any additional charges as (Fine, interest and late payment charges) under my account why it was not added when i asked for the full and final amount of my account which i have to pay, i have paid[protected] rs as fine, interest and late payment charges. And i would say that this is unprofessional and absurd behavior of hdfc bank towards their reputed customers.

                                        Reshma, you never forget to drop me remainder email, but you never bother to check the customer's statement and charges. Your team and your useless third party recovery vendor use to continuously call me and harass me for a long time.

                                        You will not believe they directly threaten me by saying recovery team will come to my home and recover the amount. They even don’t have manner to talk with the client, even they never had updated details of my account as they called me even after i made the payment completely.

                                        Is this the way hdfc bank staff works? Before threatening me you can check my previous personal loan which i completed on timely basis by making payment on due dates.

                                        This is the worst service example
                                        .
                                        Respected hdfc manager/ md/ ceo,

                                        I took a loan from hdfc of 2.5 l in december-16. I have emi amount of 6707 rs. Every month.

                                        I bounced the said amount loan for last two month because i have some personal issue.

                                        Your recovery team harassed me by calling and threatening as usual. Please find below pics of their continuous follow-ups.

                                        28th aug-17 was sunday, your team added my number in your automated system, no-one was available there on that day in your office while i picked up the call.

                                        Is this the new way to recover the money or to harass hdfc's reputed clients?

                                        Now, my main concern :-
                                        I agree that i bounced my emi against that you deduct rs. 15310 from my account on 7th sept-2017.
                                        Means, around rs.1896 i paid as bouncing charges, interest and fine.

                                        If you deducted the above mentioned amount from account then why below mentioned amount was debited from my account and post deducting rs15310.

                                        I am not getting why hdfc banks accounting team is working like this and making their client's life miserable

                                        18/09/17 nwd decchg 07/06/17 cardend[protected]mir[protected] [protected] 18/09/17 7.19 229.69
                                        18/09/17 nwd decchg 07/06/17 cardend[protected]mir[protected] [protected] 18/09/17 2.48 227.21
                                        18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 181.1 46.11
                                        18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 13.92 32.19
                                        18/09/17 [protected]emi rtn charges-may[protected]mir[protected] mir[protected] 18/09/17 9.21 22.98
                                        18/09/17 inst-alert chg inc gst jul-sep2017-mir[protected] mir[protected] 18/09/17 17.7 5.28

                                        This is the worst services i have received by hdfc bank, as i have other accounts with different banks but never witnessed such kind of behavior with their clients

                                        Your recovery team call people so many times and literally harass them in such a way that the person who is already going through a bad phase still don’t want to commit suicide, should take that step and commit a suicide.

                                        My dad was hospital since 2 months and that’s why i was unable to pay emi on time.

                                        I know this is my personal issue but i pray to god that you all should suffer this kind of pain.

                                        One more thing if hdfc banks makes profit by debiting one or two penny from public's account then please tell us that bank needs money to pay salary to their employees or meet their expenses, beg us we will happily donate it to you guys.

                                        Dear rbi team,

                                        Hdfc is worst bank and worst service provider.

                                        I have my small firm for which i approached hdfc bank to open current account team, they rejected our request for current account and the reason of rejection was our partnership deed was made on rs.100 stamp paper.

                                        Now please tell me, is hdfc bank is bigger than or more important than pan department of india.
                                        If government of india provided us or helped us with the pan card and if they didn’t find any problems about our documents then who are these people to reject our account.

                                        We opened our current account with yes bank and icici bank using the same documents. And we are happy to do business with them as they care for their clients

                                        Hdfc recovery team has no manners to talk top their clients, they harass & threaten the clients and provoke them to commit suicide.
                                        Oct 30, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 26, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digits of your credit card, registered mobile number and e-mail id, to enable us to do the needful. -Anay
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