HDFC Bank Complaints & Reviews

One assist auto renews the membership without any prior intimation. They don’t even ask your permission or inform you regarding this. Last year my subscription was auto renewed and i didn’t receive any mail regarding it, only after it was auto renewed i got a message. They debited money rs.1399 from my credit card without my permission. When i called the customer care regarding this they blatantly refused to cancel subscription. And promised me they’ll make a note of it and inform me the next year before auto renewal.

But this year also i didn’t get any intimation thought they are stating that they had sent a mail, and my subscription got auto renewed. I check my mail everyday being an it professional and i didn’t receive any mail from them. When i asked the customer care executive to forward me a copy of that mail that was sent to me, he back tracked saying he can’t do it, it’s auto generated, some other team has to send it! And asked me to drop a mail to their id. Customer care is of no use.

And again he’s giving # reasons that it can’t be cancelled after auto renewal!

It’s their fault they didn’t get my permission before renewing or inform me. I want to cancel my subscription this time.

Customer care executive - ritik

Dear ma'am/sir,

My name is suresh kumar, i have a salary account in hdfc bank, with creadit card.
I had not deposited payment for my credit card from last 2 monthes i. E. May & june & in july
Hdfc bank will hold rs. 13000 from my salary account, then hdfc co0llection department
Called me up and said please pay your pending card payment then i said you have already
Blocked my rs. 13000, please deduct your pending amount from their. Then executive said
No, we cant deduct from that hold amount, pay online seprately for the same.
After 1 month, rs. 1 lac payment deposited in my account, then hdfc bank auto debited rs. 48000
(Why they don't deduct total amount of rs. 52, 000 — my account balance is sufficient, whereas only 48, 000 deducted from my account,
That's why hdfc bank thinks that i countinouly paying that installments & card will be blocked.)
From my account. When i called customer care (Collection dept.) they said we settled your account.
After 2 days i called again the executive said you activate auto debit for your card.
Hdfc bank not even stand on one statement.

Our current account in hdfc panchsheel branch. Account no. - [protected]. Our company name is j. J. Impex delhi pvt. Ltd. At f-39 okhla phase - ii, new delhi - 110020.

Our executive went to hdfc bank amway branch at okhla for rtgs purpose but bank employee do argument with our executive and simply not done rtgs process and told our executive that we will go our home branch.

My self - ashu kumar
Assistant manager accounts
J. J. Impex delhi pvt. Ltd.
F-39, okhla phase - ii,
New delhi - 110020
Near - c. Lal chowk

I did a transaction from payzapp on 02/10/2017, in which i tried to move money from payzapp account to my bank account, while doing so i missed one number in the account number, hence the transaction got failed, but the money was deducted from my wallet, which has not been refunded yet. On multiple queries, customer care support is not providing any satisfactory answers. It should have been refunded within 5 working days, please check.

Greetings
I deposited rs. 2, 00, 000 in my hdfc savings account last month. They have deducted rs. 1032 as inter brn cash chg incl gst on october 4th 2017 without prior information. I humbly request you to notice my transaction. Please find it and give me the reason for the same and try to refund the money. Kindly do the needful as soon as possible

Dear sir

From last 4 months your employees mentality torched and harassment me and threaten me threw phone calls regarding payment of my credit card but i pay my payment on time then i complaints to nodal officer your employees threaten me threw phone calls the phone number is [protected], [protected], [protected], [protected]
Your executive's behaviour is very rude and unprofessional

Credit card number is.[protected]

Thanks & regards
Vishal kumar

Myself rakesh babu makineni, customer of hdfc bank.
.
As without my knowledge any prior intimation bank have deducted inr 177 from my account on date 04.10.2017 and i want the reason for detection and i want my money back. This is not the way without any prior intimation bank have deducted balance from account
This is the reference code : "inter-brn cash chg incl gst 250917-mir[protected]"
Regards,

Rakesh babu m
Mobile : +91 [protected]
Email id: [protected]@gmail.com

Hi team,

I had a conversation with manish choudhary from hdfc settlement team on 29th september. I was told to settle my sister's card [protected] at an amount of 46k. My account was debited for 52k regarding the same as it is linked to my account number [protected]. The bank people are not responding to emails neither when i called the settlement team, they are saying to send an email which also they are not responding. My complaints number is as follows : hbl[protected] // hbl[protected] // hbl[protected]. Now i spoke with the relationship manager mukesh rana, he gave me the number of inderjit singh from the settlement team. I spoke with him also, he said to write an email. The above complaint numbers are all for emails which i am dealing since september 09th, but there is no response from the credit card team nor the grievances team.
I really want this to be sorted as these people are simply deducting amount from my salary and my father is medically unfit. I need to get his hospitalization done as well.

Hello
My name is devendra reddy and my vehicle loan account number is [protected]. Without any information amount of rs 1239 deducting from account describing amb chrg incl gst for jul2017-mir[protected]. Though it is loan account why are charging the amb charges. I don't know how much you are charging for the amb for one month. If minimum amount 10000 is not there for one month or croseed, then you have right to charged. Check my account and reverse the money back to my account. Otherwise i will reach to rbi banking ombudsman

Hi team,

Purchased a health product on 18 sep (Amount was rs 10000) for covering my family but they provided the discount voucher and no medical is accepting them. Also i was told that i will get some big bazaar voucher and some check up machines but did not get that. I asked them to cancel but no one is taking care of this. Please raise a chargeback and share the ref #.

Thanks
Pardeep kumar
[protected]

I called every month and asked can you convert my outstanding amount to emi, but they are telling no sir, you are not eligible for this service, call after 10th of month, again i called and asked the same thing again i got the same reply what is this, why are you killing, i used this card for past 2 years, unfortunately i am not able to pay the full amount, not my outstanding is 51k if you convert this amount to emi mean it will be very helpful to me to go smooth, not you are maximum earn money from me, i have only other option sell my gold and close my credit card account. Worst credit card service hdfc, axis bank is good my colleagues are enjoying by using axis credit card.

Chaaaaaaa out of control

I tried opening nri account and everyday i receive emails my number is wrong and i keeps replying my number it was continues 2 weeks. Then one guy messaged he will tomorrow and after that no news for 2 days. Then again they started sending me email my number is wrong. I called them 3 times asked to connect account opening team they said its not allowed.

Also each emails i sent i never got replies for my email. They say something else. Annoyed me that much as i worked with robot.
Finally i complained and one lady pooja took one week and replied they called you and informed you the number is not working. Then i replied her did you check emails? And what they replied? Again she replied the same stupidity.

Never ever open account with hdfc some staffs never respect you and give you assistance

In hdfc bank's perks app it's shown 75rs. Movie ticket discount on every transaction from debit card on buying from ticketnew.
But i didn't got the same.
I called cx care, they said that's different dpmt, please mail them, i mailed them, and attached screenshot of the offer shown in the banks app.
They are doing delays, banks customer support team is only asking more days for a small things.

They are not giving what they are showing in there apps.

A company i used to work with provided me with hdfc account. After leaving that company my new company provided me with other bank's account. I didn't use hdfc banks account after i left that company. After all these years when i just logged in for the sake of curiosity it's showing a negative balance. Toi had sent hdfc an email regarding rbi guidelines and the practice of charging negatively to which hdfc and all other banks had replied that they are not charging negatively now. But here is an example of how banks like hdfc continue to charge negatively even after the customer care has been informed about the same. I have written mails and called up customer care to close the account. I am not going to pay anything as it's against rbi guilines. Furthermore why should i pay some 4700₹ for the services which i have not used. Please take stringent action against banks like hdfc who say one thing in media and continue to charge for accounts which are not in use.

My salary account (In hdfc bank) was created in my first company (Jan-2016), (At that time i was informed that if the salary for more than 3 months is debited then your account will automatically be converted into saving account) so once i left the company (In march 2016) and joined somewhere else. My salary account in hdfc bank has been converted to savings account (Without informing me or warning me) and also charged for that. Then i went to close my salary account (May be in july-aug 2017), so they said that you have to keep your account for 1 year at least and if you want to close your account then you will be charged. I said ok then convert my saving account to small or basic saving account (In which you don't have to keep minimum balance). They said no, that can't be done also. Few days back i received an mail and balance in my account is -8376.27. Now i want to close this account and they said first you have to clear this amount then only you can close your account.

Hi,

I have given application to change my mobile number from [protected] to [protected] last month to the nearest branch "hdfc bank address 201, green glen layout, outer ring road bellandur 560103"
Its been more than two weeks now but still the number not changed and due to that i am unable to do any transaction through the card, please check and do the need full asap.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2602 without my concern on date:01/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2073857
Name :- devendra ramchandra sawant
Mobile no. :- [protected]
Credit card number ending :- 2602

Sir,
I bought a life insurance policy from hdfc life policy name hdfc life classic secure plus, policy no.18997210 in march 2017. Sum assured 10.00lac.
Directly from haridwar (Uttrakhand) branch without any bima agent.
But company appoint a finacial advisor name parwes kumar banratia smc company without my consent.in my policy.

I want to change my financial advisor.

Thanks & regards

Nagendra nath rai
M.[protected]
Policy no.18997210

I am very upset with your bankers. I give you the amount of your credit card loan amount every month. Just could not give it to the last 2 months. Right now i have given you all the money, even then my credit card stopped forever.

What's my fault if you do not pay only two funds, then you make such a deal to your customer. I never kept your money every time i pay.
My name is vikram singh
Credit card number is [protected]
Phone no is [protected]
Date of birth : 04-jan-1988

I have been charged for pp lounge access without my consent on my hdfc credit card.
My pp access was complimentary then why i have been charged.
I want to lodge a fraud complaint against hdfc for incorrect charges levied on me.
Also last time they had deducted rs 75 for doing a recharge of rs 100 from hdfc bank regalia site, which they have not reversed me till date.
I want to say here that, hdfc has started lootofying their old customers. I strongly oppose this and request concerned to take strict action against hdfc.