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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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P
paruldagar
from Delhi, Delhi
Sep 28, 2017
Resolved
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Dear sir/madam,

I am a customer of hdfc bank-credit card and totally dissatisfied not from the services but from the behaviour of your staff members. Hdfc people calls me time and again and use very vulgar language so that i make payment on time. Understand, i have taken this credit card for my use not for the hussle they have created into my personal life and i want these people to be chucked out from the bank. And who have given them permission to use their personal phones to call the clients - i want to report the number [protected]. Please take an immediate action against these number, else i will have to go to consumer forum to complaint for this.

Please take action on this asap.

Regards
Parul dagar
Nov 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    R
    rahulmodak876
    from Mumbai, Maharashtra
    Sep 28, 2017
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700009

    I have never been to any foreign country, but hdfc deducted intl atm withdrawal gst charge from me on 21st sep 2017 rs. 547/-

    What is this? Very much ridiculous.

    When i called them, they are even unable to show me the transaction for which the charges has been charged.

    Absolutely not expected from hdfc. Very very dissappointed.

    Please solve it as soon as possible.
    Oct 29, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 28, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I'll ensure this is taken up promptly. Please share your complete issue, Account No./card details & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail. -Manoj
    Sir, kindly provide me UAN number and PF balance.
    My pf number is ( 163460x)
    Emp id is : 163460
    Dob : 05/04/1992
    Contact no: [protected]. (whats app)
    Yesterday i visited hdfc bank narnaul for opening new account l have all documents but they did nor open my saving account and the behaviour of employes and BM is very rude
    On 22/09/2017
    413 RUPEES Deduct from my account I want my balance refund
    I lost my hdfc credit card, my login credentials got expired automatically before 6 months. Then i called customer care many times, its asking for many extension numbers, but nobody is available for help. So, i could not pay credit card bill. Now the charge for the amount 420 is above 5000.
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      R
      Rameswarareddy Gowdar
      from Bengaluru, Karnataka
      Sep 28, 2017
      Resolved
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      Resolved

      Address: 560105

      Had written to cancel my credit card. Had sentt written application along with payment cheque. Didt get cancellation confirmation. Again raised this issue with consumer complaits. On complaint, they confirmed receipt of complaint and told their executive will be in touch.
      They contacted and asked for cancellation fee of rs 100/. They asked me to give otp of hdfc and icici. I did not give any otp as it was instructed not to share with anybody

      Kindly block this card and i will not make any payment to anybody from now onwards.

      Gv rameswara reddy
      [protected]
      Oct 29, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 28, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, Credit Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      My old mobile number is blocked.And new mobile number [protected] is Chang my number.pls change my number eminent.
      Dear team i have account with hdfc jalmana i make payment to lalit acc no [protected] ifsc wrongly update but payment go to another person account please guide what the process for payment return

      Arvind kumar
      [protected]
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        A
        akasharya
        from New Delhi, Delhi
        Sep 28, 2017
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        Address: New Delhi, Delhi, 110021
        Website: HDFC you guys making fool the customer

        26.9.2017 i got a credit card of hdfc bank after 6 months i applied so many times oll the times after verification it got sucked however finally i get a card bharat credit card platinum hdfc card no [protected] after getting that ol the otp i get it today i get message that my credit card is successfully linked with my account when i am generation the pin it showing its a invalid card when i go to bank for register same problem then i speak with phone banker then she told me dis card is deactivated by mistake you get that... Why you guys doing this stupid work? See m totally pissed of with your services now just tell me how much time you guys take to reactivate this card??? Acknowledge me asap my no [protected] name is akash arya
        Email id [protected]
        I gonna tweet oll the things that you have done with me report oll the rubbish thing how you make fool the customer
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          Debbabua
          from Durgapur, West Bengal
          Sep 28, 2017
          Resolved
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          Resolved

          Address: Khordha, Odisha

          My name debasish tripathy from odisha bhubaneswar. I am using hdfc credit card with 35000 limit. Suddently today my limit decreased to 23000 without any information. Credit card end with 9724. My account shows negative 11900. How can i pay it without any infomation he decreased. If here my problem will not resolve i will go to court. And case a file to hdfc bank.
          Oct 29, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            N
            nidhi0117
            from Pune, Maharashtra
            Sep 27, 2017
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            Address: Pune, Maharashtra, 411027

            It was informed to viswanath and jamal by my builder (Nilesh) that we are planing to do registry on 28-july-2017 and requested
            To viswanath and team to do my disbursement from indore branch. I went indore specially for registry only and it was told me that all loan related documents will be courier 28-july-2017 by flight.
            Nothing was done as mentioned on above date, it was totally fallacious information provided to me and my builder.
            Documents reached indore after 1-aug-2017 that is totally wasted for me because i need loan on 31-july-2017.
            Jamal who is doing all process for me told us that you please go ahead with registry and we will disburse you loan but this was not happened.
            I dont understand why all documents and process is not told to us in single shot, why i faced multiple surprises in between process.

            I was doing continuously follow up with hdfc team but no body was taking it seriously and i was helpless on 31-july-2017.
            This is not not acceptable.
            Is this is a kind of customer services provided by hdfc?
            On what basis we believe on hdfc?
            Is hdfc took 2+ month for loan process?
            Why all information are not passed to us truly?

            Please help me to return all the document with fee
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rakesh Bhayana
              from Mohali, Punjab
              Sep 27, 2017
              Resolved
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              Resolved

              durable loan passed by providing the false information

              Address: Gurgaon, Haryana, 122001
              Website: consumer complaint

              I applied for the consumer durable loan to buy a Air conditioner in the month of aug 2017, at the time of disbursal the HDFC advisor told me that there is 0% ROI on the loan and the amount of 18802 will be deducted in 9 equal EMI's of 2023, but now when I receive a message from HDFC bank to maintain the montly EMI balnce in account, I am shocked to see the amount is changed from 2023 to 2177 and I receive the message of ROI is 1.5% per month...
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              A
              Arockiyam Selva kumar
              from Perambalur, Tamil Nadu
              Sep 27, 2017
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              I am hdfc credit card holder. The bank will activate one assist membership process but i don't like this so please stop the one assist process i am calling the hdfc bank customer care and also one assist customer care but no response so please you will do the cencel one assist membership

              Name : g. Arockiya selva kumar

              Credit card number ending:4086

              Mobile no:[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Recently i noticed that rs. 306 has been deducted from my account under DC INTL ATM W-D MARKUP GST 110917-MIR[protected] on 26th Sep 2017. Please justify the reason for deduction. If it is by mistake please refund the amount.

              cancellation of one assist membership process - Comment #2866287 - Image #0
              Your Hyderabad credit card collection department people was talking very roodly on call.they are behaving like roudys.
              Not Yet Resolved
              Before approving the loan they told that 10.9% interest.Once the loan approved they changed to 13% interset.
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                A
                Abhishektayal25
                from Allahabad, Uttar Pradesh
                Sep 27, 2017
                Resolved
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                Resolved

                no response of mails

                Address: Palwal, Haryana, 121102

                I am continuously doing mails to [protected]@hdfclife.com and not geting respond.
                Only response is "apologies for the delay"
                I had complaint on 8th september after that i had sent so many reminders and always getting the same reply (Apologies for the delay).
                In a mean while i had connected to hdfc simply chat option two times and they always said you will get your reply soon.
                I am totally helpless. I had try the...
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                S
                SUNNY TOURIST
                from Gurgaon, Haryana
                Sep 27, 2017
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                Address: New Delhi, Delhi, 110065

                Can i know the reason behind this

                Dear sir/madam,
                Subject : your credit card application reference no. [protected]n1
                Thank you for your interest in hdfc bank credit card.

                We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                We would be pleased to provide any other assistance/service that you may require.

                Thank you once again.

                Assuring you of our best attention at all times

                Please do not reply to this email, this is sent from an automated mailbox

                Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to the same would not be borne by the bank.

                Hdfc bank cards division, p. O. Box 8654, thiruvanmiyur p. O., chennai 600041
                HDFC Bank customer support has been notified about the posted complaint.
                Dear sir, HDFC Bank acknowledges your Credit Card Application no [protected]WD

                I am in 12 hrs. Duty in pharmaceutical company.
                but not allowed mobile phone in company
                I am requesting
                Other mobile number
                Tele verification
                Mob:[protected]
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                  A
                  agarwalamitcas
                  from Mumbai, Maharashtra
                  Sep 27, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560047

                  Hello,

                  My name is amit agarwal, my contact number is [protected] and my email id is [protected]@gmail.com and i am a credit card holder of hdfc bank, i am holding regalia first credit card ([protected]) on which i got a priority pass, at the time of issuance of this card i was informed that you have an airport lounge access offer on this priority pass and you will not be charged any fees on this for any domestic and international travel. Accordingly i used this priority pass in chennai on 17th june 2017. At that time i was not charged anything but in the current month i can see amounts of rs 3523 and rs 634 has been charged to me for using the priority pass. When i called the customer care they informed me that now the bank has make the domestic access chargeable but i didn't get any communication from bank side before 17th june 2017 and not even after that. So why should i pay this charges. I have called so many times to bank but every time i got a response that our senior will call you back in 24 hours but i didn't get any call, i mailed them so many times but not a proper response for mail also, after receiving mail they always reply after 2-3 days that too mentioning that you have to pay this charge without any explanation. My due date is about to come and it will impact my cibil if i will not pay this. Please do something for me.

                  Thanks and regards,
                  Amit agarwal
                  [protected]
                  Oct 31, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days.The reference number for this interaction is [protected].

                  -Manoj
                  HDFC Bank Customer assistance
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                    P
                    Prashantcsf
                    from Mumbai, Maharashtra
                    Sep 27, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 410210

                    Sir, this is prashant attri from navi mumbai kharghar. One of your telecaller named deepika bearing phone number [protected] is threatening me and my wife. I want you to take suitable action action against her. She used filthy language and talked in very uncultured manner. She misbehaved a lot. She disturbed us all the time. She also used abusive language. Sir, i want you to take stern action against her.
                    Oct 30, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your card/loan details, caller details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    sir dont take any action..he himsel[censored]se abusive language..he uses Randi bahenchod galis to his girlfriend wiyh whim he is going to marry..i am the witness..see complaints on his name here in the same site..he must have did something wrong to your employee..how could he disclose any girls number here on the site..pls take appropriate action against prashant attri and not on ur employee deepika..he didnt return my money? and sending me threatning msgs.. court cases are pending on him..may be same happened with u??
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                      A
                      akasharya
                      from New Delhi, Delhi
                      Sep 27, 2017
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                      Address: New Delhi, Delhi, 110021
                      Website: credit card

                      I got the credit card afer long tym bharat credit card i got it after i got that card now its not registering the otp when i speak with phonebankers they told me its a blocked card by mistake it issuesd to uh guyz have a seriously stupid facilities how careless uh guys are instatnt login it asap [protected]@gmail.com
                      Akash arya
                      Resolve my problem asap or make that card activate it as soon as posible
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 27, 2017
                      Updated by akasharya
                      contact me in my contact no [protected]
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                        7
                        786186Ali
                        Sep 27, 2017
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                        Address: Mumbai City, Maharashtra, 400074

                        I have been charged twice in 4 days with the description dc intl atm w-d markup gst 100917-mir[protected] with total rs.1086/- where as i have not done any international transaction or atm withdrawal. If this continues no option left but to close the account. Please action urgently. There is no clarification provided either on this kindly update accordingly.
                        HDFC Bank customer support has been notified about the posted complaint.
                        There was no international transaction made within this month for anything. Why have I been charged about 1389.22 for the same.

                        Please clarify n refund.
                        Hello Team,

                        This is Ramanna Koli. I have lost everything of HDFC bank details(ATM PIN, Phone Banking PIN, Customer ID) of mine while shifting home, i have only left HDFC TITANIUM debit card. Could you please advice how can i retrive all my details back.

                        Thanks in advance.
                        Ramanna Koli.
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                          S
                          Sarfaraj Saudagar
                          from Ahmedabad, Gujarat
                          Sep 27, 2017
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                          Cancellation of one assist membership
                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2721 without my concern on date:26/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                          Oneassist relationship number : 2816558
                          Name :- sarfaraj ahmad saudagar
                          Mobile no. :- [protected]
                          Credit card number ending :- 2721
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Steelultra Engineers
                            from Khatra, West Bengal
                            Sep 27, 2017
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha, 751019
                            Website: www.steelultraengineers.com

                            Please our company and our all family members are your old customer. I m very disappointed with your bank service. Now bank service is going very very poor conditions.. When mr sakti das was barmunda branch bhubaneswar orissa manager.. He was the best smart manager. Please i m requesting to all top management.. Please take care about for your barmunda branch bhubaneswar orissa.. Please there is no one responsible person.. Please take care.. I think you do lost the customer.. Please

                            Thanks
                            Kamal nayak
                            Steelultra engineers pvt ltd
                            [protected]
                            Nov 18, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 27, 2017
                            Updated by Steelultra Engineers
                            Please I m requesting to you all hdfc top management members.. please take care about for your branch barmunda Bhubaneswar Orissa.. there is no one responsible person.. we r old customer for your bank hdfc . please take care
                            Thanks
                            Kamal Nayak
                            [protected]
                            Sep 27, 2017
                            Updated by Steelultra Engineers
                            We are requesting to hdfc bank service department.. please your bank branch barmunda Bhubaneswar Orissa. There is no one responsible person.. there is no one phones are working.. nothing any response.
                            Thanks
                            Kamal Nayak
                            [protected]
                            Sep 27, 2017
                            Updated by Steelultra Engineers
                            I m very disappointed to barmunda branch Bhubaneswar Orissa hdfc bank service. No one is there responsible person. No one phones are working from last two months. Too much careless guys.. nothing any listing person there.. now. Please I m requesting to you all
                            Please take care about for this branch barmunda Bhubaneswar
                            Sep 27, 2017
                            Updated by Steelultra Engineers
                            Dear,
                            I would like to inform you all top management hdfc bank. Please I was too much happy with your past manager. He was Mr Sakti Das.. he knows about for every customer.. he was the best responsible person and branch Manager. Please our company and all my family members are very disappointed to ur this branch barmunda Bhubaneswar service. Please hardly requesting to top management.. please take care about this branch.
                            Thanks
                            Kamal Nayak
                            [protected]
                            Sep 27, 2017
                            Updated by Steelultra Engineers
                            Please I m requesting to you . I need as soon as possible positive response. Otherwise we will do close all our company and members account .

                            Thanks
                            Kamal Nayak
                            [protected]
                            Verified Support
                            Sep 28, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete issue, bank branch details, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              Akhilesh Yadav Singh
                              from Haldwani, Uttarakhand
                              Sep 27, 2017
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                              Address: Thanjavur, Tamil Nadu, 205001

                              Sir/ madam,
                              I would sincerely request the cancellation of my credit card bearing the number [protected]. I at this moment state that i have paid all the dues outstanding on my credit card.
                              I have duly attached the diagonally cut hdfc credit card with this letter. I would be delighted if the cancellation process did not take much time. Any updates on my credit report should reflect the same.
                              Please send a confirmation when the credit card is closed.
                              Sincerely,
                              Akhilesh singh
                              Vill-nagla naya post doulatpur district-mainpuri up
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 22, 2017
                              Jibanjyoti Mohapatra's response
                              My application references no is [protected]W1.i applied it before 1 month. But I didn't get any card till now
                              I applied for credit card one month before. But I didn't get card till now . so kindly check and inform me.
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                                Steelultra Engineers
                                from Khatra, West Bengal
                                Sep 27, 2017
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                                Address: Khordha, Odisha, 751019
                                Website: www.steelultraengineers.com

                                Dear,
                                I would like to inform you. I m very disappointed with your service. Our company and my all family members are your old customer. I was very happy with mr sakti das. When he was barmunda bhubaneswar orissa branch manager. He was the escalation manager. I never seen in my life. I m requesting to all top management. Please take care.

                                Thanks
                                Kamal nayak
                                Steelultra engineers pvt ltd
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  krashan sharma
                                  Sep 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560066
                                  Website: www.hdfc.com

                                  Twicely deducted money and the same is reflecting in hdfc credit card statement.
                                  Hdfc person asked me to attach this. Please do the needfull as soon as since every month im paying the extra
                                  Charges for this.
                                  I am really fed up with the service. No one is following up.. No call even no mail its making me really surprised this is
                                  What the hdfc bank provide service since i am hdfc customer from 5 years but now i have really search the
                                  Alternate option.
                                  May i know when i will get response from you guys, are you guys really serious of resolving any issue i have 1500
                                  Approx late fee becoz of this.. Can anybody call me on my number pleaseim really fed up now...
                                  Mob:[protected]
                                  Nov 19, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 27, 2017
                                  Updated by krashan sharma
                                  From past five year i am holding the HDFC account and these guys never turned me to give me a one call..
                                  Tired of following from past three month
                                  so many times provided the mobile number but did not get any call from HDFC person.
                                  They made me to think that i should not depend on this bank, i should reply on alternate option too
                                  Name:Krashankant sharma
                                  Mob:[protected]
                                  Verified Support
                                  Sep 28, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, Credit Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Heenamd
                                    Sep 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411014

                                    Hi
                                    I have used citibank atm of eon itpark khardi pune for withdrawing money, 2500rs deducted from account but atm machine was showing server not responding and not received money.
                                    An incident occurred on[protected] at 12:10 pm.

                                    Called hdfc customer care but they are telling me to wait for 10 days.
                                    Please suggest what should i do in this case
                                    Nov 2, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 27, 2017
                                    Updated by Heenamd
                                    I have used Citibank ATM of EON ITPARK KHARDI PUNE for withdrawing money, 2500rs deducted from account but ATM machine was showing server not responding and not received money.
                                    An incident occurred on[protected] at 12:10 PM.

                                    Called HDFC customer care but they are telling me to wait for 10 days.
                                    Please suggest what should I do in this case
                                    Please refund money in my account asap.
                                    My complain number in 1407746.
                                    Verified Support
                                    Sep 28, 2017
                                    HDFC Bank Customer Care's response
                                    "Dear Customer,

                                    I request you to share your complete issue, transaction detail account/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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