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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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T
thevar_mut
from Mumbai, Maharashtra
Oct 7, 2017
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Address: Mumbai City, Maharashtra

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7806 without my concern on date:19/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2795402
Name :- thevar muthuramalingam krishnan
Credit card number ending :- 7806
HDFC Securities customer support has been notified about the posted complaint.
Dear sir/Madam,
I am having savings account in our HDFC Bank Perambalur, Account No: [protected], I am opened Demat NSDL Account[protected] DPID (IN301549)... I have already closure form sent through HDFC bank but still not yet Demat account closed... Pl kindly close this demat account...
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    R
    Raju4493
    from Mumbai, Maharashtra
    Oct 7, 2017
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    Address: Mumbai City, Maharashtra, 400070
    Website: Chillr App

    Hi, respected sir/madam

    This is raju dyawa. The main reason for this complaint is, i had transfered amount of rupees 10000 to my dad account. Hdfc to vijaya bank.
    Transaction id: [protected]. On 4th october 2017 10.30pm. Even i got the message stating inr 10, 000.00 dr to a/c no xx6021 towards upi-[protected]. Ifsc. Npci-pay[protected] upi payment chill valley 04-oct-2017. Your app showing transaction failed but the amount has been deducted from account balance, my dad account didn't get any balance.

    So please kindly i request you to refund my amount of 10, 000 rupees as soon as possible.

    Thanks & regards
    Raju dyawa

    Contact [protected].
    HDFC Bank customer support has been notified about the posted complaint.
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      G
      gopi doss
      from Perambalur, Tamil Nadu
      Oct 7, 2017
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      Address: 641107

      I registered a complaint regarding one assist mfee. Till now i dint receive any response from hdfc. Is this right way to treat your bank customers. You guys were calling continously and selling credit cards. After that we people are suffering alot to get touch with you. Kindly cancel one assist mfee product and let me know i have already registered a complaint
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Abhisek835
        from Haldia, West Bengal
        Oct 7, 2017
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        This is abhisek nayak.
        Card :* 4375
        Mob : *596
        Hdfc support executive told me about hdfc ergo health insurance policy that i can avail for 2 years. So i will have to pay some amount each month as a premium and at the end of it if i don't renew again same amount of points will be credited which i can use to do shopping. I have paid for 22 months and now wanted to get clarification from customer care (How i will be getting that benefit and how to avail it). They are not responding or avoiding after hearing me out. Now i am not able to connect to them, call getting disconnected every time.
        HDFC Bank customer support has been notified about the posted complaint.
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          G
          gopi doss
          from Perambalur, Tamil Nadu
          Oct 7, 2017
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          Address: 641107

          Gopidoss m relationship no. Is 2863735. I want to cancel this product. You people are offering credit card and calling me but failed to intimate about one assist. Without my knowledge one assist activated and rs 1299 debited from my credit card. Kindly cancel and refund 1299. It should be last hereafter without my knowledge dont activate any product. Credit card ending 3878
          HDFC Bank customer support has been notified about the posted complaint.
          Oct 07, 2017
          Updated by gopi doss
          Kindly cancel that one assist mfee product and refund Rs 1299. You people are calling and offering credit card but failed to intimate about your products without our knowledge you guys were agreed that product on behalf o[censored]s and debited money from our pocket. Is this right way ?

          Oct 07, 2017
          Updated by gopi doss
          I need a response from you guys. Will u cancel or what
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            P
            prince_pps
            from Delhi, Delhi
            Oct 7, 2017
            Resolved
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            Resolved

            Address: Amritsar, Punjab, 143001

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7017 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

            Oneassist relationship number: 2863461
            Name :- prince sharma
            Mobile no. :- [protected]
            Redit card number ending :- 7017
            Aug 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Prince,

            Greetings from OneAssist...!

            We deeply regret for the inconvenience caused to you.

            As per your request, plan has been cancelled vide Service Request number 2425528 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards,

            Brijesh

            Team OneAssist.
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              N
              Nilesh Lilhare
              from Korba, Chhattisgarh
              Oct 7, 2017
              Resolved
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              Resolved

              Hi, i am nilesh. I was working in a company before and hdfc team came to my company for newly selected candidate to open the bank account. I opened bank account. After some months i left the job. Now my bank negative balance is -2179₹. Currently i am jobless. I don't know what should i do. According to rbi guidelines bank can not charge fine if balance is zero.
              I am thinking about to file a case against hdfc.

              Please help me guys.
              Nilesh lilhare
              [protected]
              A/c no. [protected]
              Nov 13, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 12, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We had responded to your e-mail on October 04, 2017 and Mr. Shreerang had also sent an e-mail to you. Please write back to the e-mail for assistance. Alternatively, we will respond to you with e-mail reference number[protected] within 3 working days. -

              Anay
              HDFC Bank customer assistance.
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                M
                msd9009
                Oct 7, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110062

                I have been cheated and misselled hdfc life policies

                Policies no :[protected]Inr 36, 000) and[protected]Inr 90, 000)

                Agent details :
                Name: s. B. Insurance brokers pvt ltd
                Address : d2 sector 3 noida up
                Code: 00634272
                License no: 230

                Agents numbers : [protected], [protected], [protected], [protected]

                They are trapping people with exorbitant dividend returns if buy hdfc policies and hdfc simply nonsupportive with simple answer that freelock time is over even after knowing all truth

                How they operate :
                This is genuinely a cheating case and how ur distance marketing agents cunningly made to buy policy by simply accepting and confirming calls made by hdfc as they will take care to cancel policy later when dividend is paid and they kept making excuses for delay to pass time purposefully and they asked to buy more policy (1+1) to make more profit margins
                Then they threaten to put retention mail back to company to withdraw complaint as only they (Agent) can provide back policy money back if customer say watever they asked to say to hdfc insurance company.

                Get ur call records from sb insurance who were your agents and sapna who would call politely to trap people

                Numbers have been already shared and even i can provide my original call records to prove the calls made by all numbers on my phone for policy and provide benefits over it

                If i was wrong i wouldnt have been following up with hdfc guys so much to get my hard earned money which have been put by cheating and these people are open at large and running this missale of policies and even when approached hdfc you are nonhelping and just worried for 1 time money
                I would publicise and advise no one to have relationship with hdfc who dont care and dont help genuine case

                Rather than taking action against partner sb insurance brokers and their unlawful practise they are hiding things to avoid refund
                Nov 10, 2017
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2017
                HDFC Life Customer Care's response
                Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id. It will be looked into and accordingly, the response would be shared with you by us.
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                  A
                  from Mohali, Punjab
                  Oct 6, 2017
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                  Address: Ludhiana, Punjab

                  I had vehicle loan in hdfc. You charge 25 emi instead of 24 with extra penalty by saying that i have default in payment. But my bank sbi says that there is no default in any emi even my bank statement shows the same. I have files complaint in bank. They said they will refund money in 15 days but after 25 days still i have not recieved the money. Can you please suggest me how i can get the higher authority no. Otherwise i will sue in court
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Akshay Solanki
                    from Noida, Uttar Pradesh
                    Oct 6, 2017
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh

                    Worst service by hdfc bank with respect to food plus cards. They dont have any helpline number for food plus cards, those given does not exist now. Its my mistake that i opt for hdfc bank. Actually i had a damaged food plus card and then i changed it to the new one through their website. But my old card's amount is still not transferred to my new card. No number given in any website not even an email id for complaints.
                    Nov 18, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      D
                      Dj Priya
                      from Chennai, Tamil Nadu
                      Oct 6, 2017
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                      Address: Coimbatore, Tamil Nadu

                      October 6th /2017,

                      I transferred 3860 rs to a wrong account from my hdfc payzapp account.
                      It was supposed to be sent to my
                      Friend account

                      Ac/no. [protected]
                      Ifsc code: yesb0000268

                      But it got transferred to another account [protected]
                      Please refund the money as soon as possible. Because weekend gonna start. Banks may leave on these days. So plz do refund the amount as soon as possible.. Thank you
                      I have made two transactions with amount of 5000 on date of 01/10/2017. 2nd transaction got failed due to daily limit exceed but amount not refunded to my bank account.
                      mobile Number: [protected]
                      call me back if you need any details.
                      I have transferred money to non payzapp user mobile number how I will be get money back.
                      My account number [protected].recharge successful but not show blanch why? That recharge i will do yesterday plz Reuters that money recharge rs 169. If you not refund banch i never use payzapp. Plz help me
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                        M
                        Mohammed Zaman
                        from Bengaluru, Karnataka
                        Oct 6, 2017
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                        Address: 560097
                        Website: Credit Card

                        My credit card with hdfc bank is premea. No. [protected]
                        I have been using it over a decade.
                        I have some complaints like authorizing some payments without my consent.
                        I was bringing this to their notice regularly.
                        How ever i have decided to cancel the card and settle the account once for all.
                        Please let me know the final amount due and time for repayment.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Surya Kant Upadhyay
                          from Hyderabad, Telangana
                          Oct 6, 2017
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                          I applied for a credit card through my hdfc netbanking login via reference number [protected]n1
                          . But after having 798 cibil (Ie approx 800), being customer of hdfc bank, if they are disapproving application for without having any concrete reason, then it clearly states that hdfc doesn't care of their customers even.

                          I hold other banks credit card with more than 3 lacs of limit, and using other bank credit card for last 8-9 years.

                          With rs. 1, 72, 000 per month salary, 798 cibil, more than 3 lacs of other bank credit card limit, and after being their customer, if they disapproving for without having any concrete reason. Then this is something hdfc disregards me and my application.

                          I'm not going to think about hdfc again in future.. And also will surely close my account too.. Seriously pathetic team they have.

                          I am happy with without their services.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            T
                            tres
                            from Mumbai, Maharashtra
                            Oct 6, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Hi,

                            My customer id[protected]. On 11/09/2017 an amount of rs.855 has been debited from my account as depository charges.
                            On contacting with cusomer care 25 times once they reverted as it is against demat charges which i had not opt any time.
                            Kindly check and revert as i had not opened any such demat account.
                            Waiting for refund of that amount asap.

                            Rgrds,
                            Tresa.
                            Nov 22, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              K
                              karthikeyanselvi
                              from Angamali, Kerala
                              Oct 6, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              Dear team
                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4306 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                              Card number : [protected]
                              Name. : karthikeyan k
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist...!

                              We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Sagar

                              (Team OneAssist)
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                                J
                                JPuneet
                                from Noida, Uttar Pradesh
                                Oct 6, 2017
                                Resolved
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                                Resolved

                                Address: Sangrur, Punjab, 148024

                                I bought new car last month. My emi date is 5th of every month. My account no. Is 50448149. On 5th oct 2017 there was gujeted holiday in all the banks but stil your bank placed the cheque and it is not cleared because of insuficient balance it made expence of ₹ 118+118 = ₹236. As per my knwldge i have mainatined the bank balance on 6th oct 2017 but your bank place the cheque in advance which is totaly irrelvent. Kindly give atention to this and reimburish these expenses
                                Thank you
                                Subhash kumar
                                [protected]
                                Oct 6, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Ashishrshukla
                                  Oct 6, 2017
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                                  Address: Raipur, Chhattisgarh, 492001
                                  Website: [email protected]

                                  Request for refund inlegal transaction brokerage and loss made by company.

                                  Dear sir

                                  i request you to refund brokerage and loss that made by the company without my knowledge and permission.

                                  This share sold without my permission as

                                  following.

                                  Amtek auto ltd. 29/6/2017.

                                  Idfc bank ltd.

                                  Idfc ltd.

                                  Jaiprakash associates ltd.

                                  United ltd.

                                  Kcp ltd.

                                  Suryalakshmi cotton mill.

                                  So i request you to please pay the amount of those share sold without my permission in this year high. Because i kept all the shares since last one and half year and your company sold without my permission.

                                  The trade made after 29/6/2017 to 30/9/2017 was not made by me without my knowledge and permission. I request you to refund my fund as soon as possible.

                                  Regards

                                  A shish shukla.
                                  [protected].
                                  HDFC Securities customer support has been notified about the posted complaint.
                                  Guys first i would advise not to open dmat account with hdfc secutiy.as customer service is pathetic, they dont release your fund for 3 days even if it was done in intraday .call to customer doesnt connect soon it takes long and if connects then the ececutive keeps u on hold for 20 minutes and if he comes on line says, replies rudely.
                                  Dear sir/madam,
                                  I having Savings account in our HDFC Bank, Account Number : [protected], Last 1 Months i was tried to apply credit card in net banking site but Net banking shows error (YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED)...Pl kindly resolve this issue...
                                  In spite of opening my DMAT account hdfc not send me password since 25 days.
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                                    A
                                    from Indore, Madhya Pradesh
                                    Oct 6, 2017
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                                    Address: 388255

                                    Sir,

                                    Wothout any information they charged me 1299 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 4186. Other wise cancel my credit card, i don't want to spend money on all these things.

                                    My number is [protected]
                                    Mail id is [protected]@gmail.com

                                    Thanks & regards
                                    Altaf shekh
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Ravinder Kumar Koli
                                      from New Delhi, Delhi
                                      Oct 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Dear sir

                                      I applied for personal loan from hdfc bank for rs. 1 lakh only.
                                      Same was approved by bank on 29.09.2017 with reference number 51448611.
                                      But from that date no person is picking my phone for disbursement of loan. I called so many times.

                                      I am unhappy with this poor service of hdfc bank.
                                      Please cancel this and send my all documents and cheques return back to my office (B-55 okhla phase 1, -110020, new delhi)

                                      Related persons
                                      1. Rakesh ([protected])
                                      2. Sunita[protected].

                                      Regards

                                      Ravinder kumar
                                      ([protected])
                                      Nov 7, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please elaborate on your concern for me to assist you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        कमल पुण्डीर
                                        from Bathinda, Punjab
                                        Oct 6, 2017
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                                        Address: Chandigarh, Punjab
                                        Website: one assit mfee

                                        I'm using hdfc credit card from last week, card number ending with 3494. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
                                        Cust id[protected]
                                        Mobile no-[protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
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