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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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M
msd9009
Oct 7, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110062

I have been cheated and misselled hdfc life policies

Policies no :[protected]Inr 36, 000) and[protected]Inr 90, 000)

Agent details :
Name: s. B. Insurance brokers pvt ltd
Address : d2 sector 3 noida up
Code: 00634272
License no: 230

Agents numbers : [protected], [protected], [protected], [protected]

They are trapping people with exorbitant dividend returns if buy hdfc policies and hdfc simply nonsupportive with simple answer that freelock time is over even after knowing all truth

How they operate :
This is genuinely a cheating case and how ur distance marketing agents cunningly made to buy policy by simply accepting and confirming calls made by hdfc as they will take care to cancel policy later when dividend is paid and they kept making excuses for delay to pass time purposefully and they asked to buy more policy (1+1) to make more profit margins
Then they threaten to put retention mail back to company to withdraw complaint as only they (Agent) can provide back policy money back if customer say watever they asked to say to hdfc insurance company.

Get ur call records from sb insurance who were your agents and sapna who would call politely to trap people

Numbers have been already shared and even i can provide my original call records to prove the calls made by all numbers on my phone for policy and provide benefits over it

If i was wrong i wouldnt have been following up with hdfc guys so much to get my hard earned money which have been put by cheating and these people are open at large and running this missale of policies and even when approached hdfc you are nonhelping and just worried for 1 time money
I would publicise and advise no one to have relationship with hdfc who dont care and dont help genuine case

Rather than taking action against partner sb insurance brokers and their unlawful practise they are hiding things to avoid refund
Nov 10, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
HDFC Life Customer Care's response
Hi, kindly write your issues to us at [protected]@hdfclife.com from your registered Email Id. It will be looked into and accordingly, the response would be shared with you by us.
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    A
    from Mohali, Punjab
    Oct 6, 2017
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    Address: Ludhiana, Punjab

    I had vehicle loan in hdfc. You charge 25 emi instead of 24 with extra penalty by saying that i have default in payment. But my bank sbi says that there is no default in any emi even my bank statement shows the same. I have files complaint in bank. They said they will refund money in 15 days but after 25 days still i have not recieved the money. Can you please suggest me how i can get the higher authority no. Otherwise i will sue in court
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Akshay Solanki
      from Noida, Uttar Pradesh
      Oct 6, 2017
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      Resolved

      Address: Ghaziabad, Uttar Pradesh

      Worst service by hdfc bank with respect to food plus cards. They dont have any helpline number for food plus cards, those given does not exist now. Its my mistake that i opt for hdfc bank. Actually i had a damaged food plus card and then i changed it to the new one through their website. But my old card's amount is still not transferred to my new card. No number given in any website not even an email id for complaints.
      Nov 18, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Bejoy
      HDFC Bank Customer Assistance
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        D
        Dj Priya
        from Chennai, Tamil Nadu
        Oct 6, 2017
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        Address: Coimbatore, Tamil Nadu

        October 6th /2017,

        I transferred 3860 rs to a wrong account from my hdfc payzapp account.
        It was supposed to be sent to my
        Friend account

        Ac/no. [protected]
        Ifsc code: yesb0000268

        But it got transferred to another account [protected]
        Please refund the money as soon as possible. Because weekend gonna start. Banks may leave on these days. So plz do refund the amount as soon as possible.. Thank you
        I have made two transactions with amount of 5000 on date of 01/10/2017. 2nd transaction got failed due to daily limit exceed but amount not refunded to my bank account.
        mobile Number: [protected]
        call me back if you need any details.
        I have transferred money to non payzapp user mobile number how I will be get money back.
        My account number [protected].recharge successful but not show blanch why? That recharge i will do yesterday plz Reuters that money recharge rs 169. If you not refund banch i never use payzapp. Plz help me
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          M
          Mohammed Zaman
          from Bengaluru, Karnataka
          Oct 6, 2017
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          Address: 560097
          Website: Credit Card

          My credit card with hdfc bank is premea. No. [protected]
          I have been using it over a decade.
          I have some complaints like authorizing some payments without my consent.
          I was bringing this to their notice regularly.
          How ever i have decided to cancel the card and settle the account once for all.
          Please let me know the final amount due and time for repayment.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Surya Kant Upadhyay
            from Hyderabad, Telangana
            Oct 6, 2017
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            I applied for a credit card through my hdfc netbanking login via reference number [protected]n1
            . But after having 798 cibil (Ie approx 800), being customer of hdfc bank, if they are disapproving application for without having any concrete reason, then it clearly states that hdfc doesn't care of their customers even.

            I hold other banks credit card with more than 3 lacs of limit, and using other bank credit card for last 8-9 years.

            With rs. 1, 72, 000 per month salary, 798 cibil, more than 3 lacs of other bank credit card limit, and after being their customer, if they disapproving for without having any concrete reason. Then this is something hdfc disregards me and my application.

            I'm not going to think about hdfc again in future.. And also will surely close my account too.. Seriously pathetic team they have.

            I am happy with without their services.
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              tres
              from Mumbai, Maharashtra
              Oct 6, 2017
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              Resolved

              Address: Mumbai City, Maharashtra

              Hi,

              My customer id[protected]. On 11/09/2017 an amount of rs.855 has been debited from my account as depository charges.
              On contacting with cusomer care 25 times once they reverted as it is against demat charges which i had not opt any time.
              Kindly check and revert as i had not opened any such demat account.
              Waiting for refund of that amount asap.

              Rgrds,
              Tresa.
              Nov 22, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance
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                K
                karthikeyanselvi
                from Angamali, Kerala
                Oct 6, 2017
                Resolved
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                Address: Chennai, Tamil Nadu

                Dear team
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4306 without my concern on date:05/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                Card number : [protected]
                Name. : karthikeyan k
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Greetings from OneAssist...!

                We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                Sagar

                (Team OneAssist)
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                  J
                  JPuneet
                  from Noida, Uttar Pradesh
                  Oct 6, 2017
                  Resolved
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                  Resolved

                  Address: Sangrur, Punjab, 148024

                  I bought new car last month. My emi date is 5th of every month. My account no. Is 50448149. On 5th oct 2017 there was gujeted holiday in all the banks but stil your bank placed the cheque and it is not cleared because of insuficient balance it made expence of ₹ 118+118 = ₹236. As per my knwldge i have mainatined the bank balance on 6th oct 2017 but your bank place the cheque in advance which is totaly irrelvent. Kindly give atention to this and reimburish these expenses
                  Thank you
                  Subhash kumar
                  [protected]
                  Oct 6, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Ashishrshukla
                    Oct 6, 2017
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                    Address: Raipur, Chhattisgarh, 492001
                    Website: [email protected]

                    Request for refund inlegal transaction brokerage and loss made by company.

                    Dear sir

                    Â Â Â Â Â Â Â i request you to refund brokerage and loss that made by the company without my knowledge and permission.

                    This share sold without my permission as

                    Â following.

                    Amtek auto ltd. 29/6/2017.

                    Idfc bank ltd.

                    Idfc ltd.

                    Jaiprakash associates ltd.

                    United ltd.

                    Kcp ltd.

                    Suryalakshmi cotton mill.

                    So i request you to please pay the amount of those share sold without my permission in this year high. Because i kept all the shares since last one and half year and your company sold without my permission.

                    The trade made after 29/6/2017 to 30/9/2017 was not made by me without my knowledge and permission. I request you to refund my fund as soon as possible.

                    RegardsÂ

                    A shish shukla.
                    [protected].
                    HDFC Securities customer support has been notified about the posted complaint.
                    Guys first i would advise not to open dmat account with hdfc secutiy.as customer service is pathetic, they dont release your fund for 3 days even if it was done in intraday .call to customer doesnt connect soon it takes long and if connects then the ececutive keeps u on hold for 20 minutes and if he comes on line says, replies rudely.
                    Dear sir/madam,
                    I having Savings account in our HDFC Bank, Account Number : [protected], Last 1 Months i was tried to apply credit card in net banking site but Net banking shows error (YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED)...Pl kindly resolve this issue...
                    In spite of opening my DMAT account hdfc not send me password since 25 days.
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                      A
                      from Indore, Madhya Pradesh
                      Oct 6, 2017
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                      Address: 388255

                      Sir,

                      Wothout any information they charged me 1299 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 4186. Other wise cancel my credit card, i don't want to spend money on all these things.

                      My number is [protected]
                      Mail id is [protected]@gmail.com

                      Thanks & regards
                      Altaf shekh
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Ravinder Kumar Koli
                        from New Delhi, Delhi
                        Oct 6, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi

                        Dear sir

                        I applied for personal loan from hdfc bank for rs. 1 lakh only.
                        Same was approved by bank on 29.09.2017 with reference number 51448611.
                        But from that date no person is picking my phone for disbursement of loan. I called so many times.

                        I am unhappy with this poor service of hdfc bank.
                        Please cancel this and send my all documents and cheques return back to my office (B-55 okhla phase 1, -110020, new delhi)

                        Related persons
                        1. Rakesh ([protected])
                        2. Sunita[protected].

                        Regards

                        Ravinder kumar
                        ([protected])
                        Nov 7, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please elaborate on your concern for me to assist you.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          कमल पुण्डीर
                          from Bathinda, Punjab
                          Oct 6, 2017
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                          Address: Chandigarh, Punjab
                          Website: one assit mfee

                          I'm using hdfc credit card from last week, card number ending with 3494. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
                          Cust id[protected]
                          Mobile no-[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            vikasranu
                            from Allahabad, Uttar Pradesh
                            Oct 6, 2017
                            Resolved
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                            Resolved

                            Address: Varanasi, Uttar Pradesh, 221002

                            Dear sir

                            My self vikas kumar chauraisa,
                            Bank branch coad is =[protected]maidagin road varanasi prime
                            My gold loan a/c no. Is =70934100
                            Gold loan opening date is =19/05/2017

                            Till now i am not receive my gold loan insurance paper.

                            Please do favour.

                            Regard
                            Vikas kumar chaurasia
                            [protected]
                            Add=s-9/143 l p nai-basti hukulganj varanasi
                            Pin=221002
                            Nov 22, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected].

                            -Anay
                            HDFC Bank Customer Assistance
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                              B
                              Baburao S Lokhande
                              from Kolhapur, Maharashtra
                              Oct 6, 2017
                              Resolved
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                              Resolved

                              Sir,
                              I am a senior citizens and having saving account in your bank. I received a new debit card by courier. I went to ahmednagar branch on 3rd oct.17 for enquiry about new card withdrawn capacity. I am going to cashier counter. I asked to mr. Joshi one cashier but he was not knowing max withdraw so he asked one lady seating near him and shows the debit card.
                              The lady thrown this card on ground and crying loudly don't asked me. I fill very bad to seeing this drama other cashier's also seeing.
                              Please can you give the warning that lady. And give me satisfaction.

                              B. S. Lokhande
                              [protected]
                              Nov 6, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 06, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused to you. Please email us at [protected]@hdfcbank.com and share us your mobile number and branch name and address where you had visited. Kindly also mention the date of visit. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                D
                                Dimple Shah 1975
                                from Vadodara, Gujarat
                                Oct 6, 2017
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat, 390020

                                I am banking with hdfc bank since long & my customer id is 9537405

                                Am also enjoying the credit card issued by our bank & have auto debit facility

                                Since last 3 months i am not receiving credit card statement, where i am unable to know the charges as my accounts gets safely funded & have faced this difficulty 3 months where i didn't get the statement but recd the message on last day, so would appreciate by giving standing instruction to send the credit card statement on regular basis

                                Would appreicate your earliest feedback on my registered mail
                                Nov 6, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                Dear Mr. Shah, we are fully sensitised to your query raised with regard to your credit card and we note that your statements are sent to your registered email address as available in our records without any bounces. With online Netbanking facility you can access your card account information and can view your latest 6 months statements. We request you to logon to Netbanking facility for quick access of monthly statements. In case if your card account is not registered for netbanking facility please do visit our website
                                www.hdfcbank.com > Personal > Ways to Bank > Bank Online > Netbanking > Register online

                                -Bejoy

                                HDFC Customer Assistance
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                                  T
                                  Tayab Ali
                                  from Badarpur, Assam
                                  Oct 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jorhat, Assam, 785001

                                  I have paid an amount of rs. 6889 as a premium of lic policy no[protected] through hdfc netbanking bearing cheque/ref no[protected] on 05/09/2017. After 5 days later, rs 6889 had been auto debited through hdfc smartpay from my credit card ending 6824 on 11/09/2017. I have lodged a complaint on hdfc customer care bearing complaint no-[protected] on 22/09/2017. But till today, my money has no been refunded to my account.
                                  Therefore, i request you kindly do the needful so that i get my amount back.
                                  With regards
                                  Md tayab ali
                                  Email:md. [protected]@gmail.com
                                  Jorhat, assam-785001
                                  Nov 6, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 06, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Mr. Ali,

                                  We have reviewed your comments expressed with regard to your credit card and we wish to inform you that the Smartpay payment of Rs. 6, 889.00 at M/s. SPAY LIC REFUND #[protected] is credited to your card account on October 5, 2017.The relevant credit will reflect in your October 2017 statement.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    amit1836
                                    from Delhi, Delhi
                                    Oct 5, 2017
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                                    Address: Faridabad, Haryana, 121001
                                    Website: .

                                    R/ sir/ madam

                                    Meine apni bike apache rtr 160 white colour ki bike 07.10.2017 ko sohan motor india se purchase ki thi jinhone meri bike ka insurance hdfc ergo general insurace company se karvaya tha lekin jo detail thi vo diffrent thi mujhe at the time of renewal of policy par pata chala ki jo mujhe sohan motor ne policy di hai vo to mera policy no. Hi nahi hai phir meine hdfc ergo phone kiya to mujhe pata chala ki meri policy mein 420 hua hai mein hdfc se request kiya ki meri information update ki lekin kisi executive ne mera insured declared value 73, 000 something amount se less kar ke 66, 000 something kar diya meine unse request ki lekin unhone mana kar diya ab meri policy renewal date 06.10.2017 hai jiske vajah se mein apni policy renew nahi karva paunga apse request hai ki meir idv value 73, 000 something ki jaye

                                    Thanking you
                                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                    Recd SMS msg FROM HDFC dt 5th oct 17 @1743 policy sent vis Blue Dart AWB No [protected].suppose to get call fm your courier of[censored]nfortunately nothing recd.on 9oct visit your T Nagar off after finding status yr site. but they refused to deliver my document even after getting mail from the HDFC.this is highly reckless way of handling Int"Media cus
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                                      A
                                      Akshay Nashine
                                      from Jawad, Madhya Pradesh
                                      Oct 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: Raipur, Chhattisgarh, 492001

                                      Dear sir,

                                      My account no. Of hdfc bank is[protected] and i have done last 4 transaction, 3 transaction on 27th sept and 1 transaction on 4th oct and each transaction is rs 1000 on same account no. But amount was debited and not credited in beneficiary bank. I have already registered complain on hdfc website but did not get proper response.

                                      Regards
                                      Akshay
                                      Nov 6, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 05, 2017
                                      Updated by Akshay Nashine
                                      Find statement of beneficiary bank

                                      Verified Support
                                      Oct 06, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have checked at our end and note that the account number shared by you is incorrect. Please email us at [protected]@hdfcbank.com and share us your correct account and transaction details so that we can check and assist you with your query.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        S
                                        Sneh Lata shilpi
                                        from Bengaluru, Karnataka
                                        Oct 5, 2017
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                                        Address: Chennai, Tamil Nadu, 600119

                                        I have seen Amazon has initiated my refund on 13th sep 2017 but still i have not got my refund back. I have the reference number also.
                                        And none of the hdfc customer care is receiving the call on [protected]

                                        Just refund whatever money is pending.
                                        And ask to pick up the customercare call. otherwise call back to customer.
                                        No money is refunded from hdfc site
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Oct 06, 2017
                                        Updated by Sneh Lata shilpi
                                        This complain is not at all resolved.
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