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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 1129

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K
Kailash21C
from Mumbai, Maharashtra
Sep 29, 2017
Resolved
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Resolved

requesting sanction letter of my personal loan

Address: Mumbai City, Maharashtra, 400078

Hi my name is jabakani kailash chopdekar applied for personal loan amounting rs. 6, 00, 000/- in the month of aug 2017 and loan amount was got credited in my icici bank saving account in the month of aug 2017.
I have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose.

My...
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Nageshwar Rao Naik
from Delhi, Delhi
Sep 29, 2017
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Address: Bangalore, Karnataka

I have receiving 3 phones this morning [protected], [protected], [protected] telling that you are paytm complaint solve purpose we calling and they are asking my debit card no. And theft from my sbi subramanay arcade branch bangalore 1000/-, 2999/- 3999/- this mail is received from bank. Please save me who is these persons thefting.
My name is v. Nageswara rao naik working in fci. Jayanagar cell.[protected]

On 8-6-2017 paytm account used from sbi account to paytm account 1000/- not solved, so many time given complaint. May paytm accuount no.[protected]
To day morning 3 persons called my phone and asking debit card no. And theft my sbi account balance 8000/- they are telling me we are calling from paytm branch.
29-sep[protected]sep-2017) by debit card
Othpg[protected]payzapp wallet load bangalore 3, 999.00
29-sep[protected]sep-2017) by debit card
Othpg[protected]payzapp wallet load bangalore 2, 999.00
29-sep[protected]sep-2017) by debit card
Othpg[protected]payzapp wallet load bangalore 1, 000.00
I have receiving 3 phones this morning [protected], [protected], [protected] telling that you are paytm complaint solve purpose we calling and they are asking my debit card no. And theft from my sbi subramanay arcade branch bangalore 1000/-, 2999/- 3999/- this mail is received from my bank. Please save me who is these persons thefting.
My name is v. Nageswara rao naik cell.[protected]

29-sep[protected]sep-2017) to transfer
Inb ito5007796 200.00
29-sep[protected]sep-2017) by debit card
Othpg[protected]payzapp wallet load bangalore 3, 999.00
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    C
    Chauhan@Arvind
    from Chennai, Tamil Nadu
    Sep 29, 2017
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    Address: Bangalore, Karnataka, 560100

    Hello sir/madam,

    When i applied to online. I receive a call from hdfc credit card services they are told to submit documents to our agent after that agent came to my office and collected all of my documents and signatures then all the procedure of credit card application is completed. Verification completed and waiting for the card. I got to see a disapproved status from their site.
    My cibil score 830.

    Things i am annoyed with...

    1. The reason for disapproval is not at all given.. (Wondering why did they disapprove)
    2. I did not get any sms / call / e-mail regarding the disapproval of credit card
    3. Time spent in this process is completely waste. (Stop giving repeated calls)

    I would like to know the reason as soon as possible..
    My reference num is mentioned below-
    [protected]s2

    Thank you,
    Arvind chauhan
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Hello Team,

    On 12th September my account got debited by Rs885 by the name of DEPOSITORY CHARGES AUG[protected] So please can u let me know that why is the charges getting deducte Please write a revert mail for the same on pooja.[protected]@gmail.com

    Thanks,
    Anubha Rai
    Customer Id: 51695108
    Starting from Jul 2017, every month 10$ is getting debited from my HDFC Credit card ending with 1402 towards membership charges of Amazon Prime. I have not authorized this transaction.
    Please do the need at the earliest to stop this auto debit and recover the amount debited.
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      I
      Isla Ikrami
      from Bengaluru, Karnataka
      Sep 29, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560078

      Dear team,

      Overwhelming amb charges are being levied on my account and deductions are being made even after sufficient funds are available. I would like to have a refund for the deducted amount. Was not expecting this from your bank.
      My account details are as below-
      Nre account
      [protected].
      Mohammed islahuddin ikrami
      Looking forward to good customer service.
      Hope we can continue to do business.

      Thanks,
      Nov 5, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 05, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken up the matter with concerned branch and will respond to you on your registered email id in 5 working days. The reference no for your query is[protected].

      -Bejoy
      HDFC Bank Customer Assistance
      Why you are deduct AMB without any intimation... howcan you give such services...I amnot expecting from hdfc bank to give such services without any intimation...this is very bad experience from you...
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        S
        Shivendra33
        from Pune, Maharashtra
        Sep 29, 2017
        Resolved
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        Resolved

        Website: Hdfc bank

        Hlww sir... I get a call from the last two-day three weeks from hdfc bank.. I don't have an account in hdfc still they call me and ask about sachin.. X. Y. Z... I don't remember the full name and they torture me and they said that u r his brother and u r a fraud.. They also using abusing language and they threatening me that u have to suffer from lots of problem in future...
        I am a middle class engineering student and pursuing my engineering... Nd they calle again and again.. Which mentally pressurizing me and creates a lots of problem to me...
        The number from which i get a call ;
        [protected]
        [protected]
        [protected]
        Please resolve my problem sir
        Oct 31, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I'm really sorry to hear that.Please share caller with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail. -Manoj

        -Bejoy
        HDFC Bank Customer Assistance
        My name is narender Saharan I am from Sri Ganganagar (Rajasthan), mob.no.[protected], Mene meri sari problem application me type kr di h sir please solve my problem

        torturing - Comment #2867743 - Image #0
        I have HDFC Solitire credit card ending 1390. Bank has activated one assist and they have splinted it into 3 EMI's.
        I don't want to opt for that policy.please cancel that.
        Your telecallers forced me to opt for that without giving me proper information about charges for that.
        Thank you
        Sheetal
        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1058.11/- from my credit card number ending with 5471 without my consent. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1058.11
        Dear Smriti,

        Greetings from OneAssist..!

        We deeply regret for the inconvenience caused to you & appreciate your patience.

        We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

        Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

        Regards,

        Brijesh

        Team OneAssist
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          S
          Shivendra33
          from Pune, Maharashtra
          Sep 29, 2017
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          Hlww sir... From last 2-3 weeks i get a call from a number and they said that they are employee of hdfc bank... They mentally torture me and also using abusing language... I am an engineering student and i am pursuing my engineering right now... I don't know why they call me and torture me... It's going to be a really pathetic... I call to customer care of hdfc but there is no response
          The number from which i get a call is :
          [protected]
          [protected]
          [protected]
          Plss resolve my problem
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Dileep Chandravansi
            Sep 29, 2017
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            Address: Kutch, Gujarat, 370001
            Website: www.hdfcbankcom

            I manish lakhani have third party cheque with amt.90000/-of a/c no[protected] cheque no.91641 gone to home branch for withdrawing but they said they would not allow above 25000/-. As per rbi prevalent guidelines in such case there is no withdrawal limit. The staff are very in cooperative & manager is rude. Please look into the matter take stringent action against the employee every time from the other friends the employees harass
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              Tara Santosh Nair
              from Mumbai, Maharashtra
              Sep 29, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400103

              Some documents pertaining to hdfc bank for my father, mr. Sivasankaran nair, was returned back by blue dart after two failed attempts to hand it over to the person concerned. Since my dad had to suddenly go outstation, i requested the courier to hand it over to me when they come to the respective address since i stay very close to my father's house. But i found two chits informing of their arrival and no calls informing me of the courier boy's arrival. Kindly let me know the process of obtaining the documents from the back.

              The airway bill number is [protected]. Attempts to deliver on 19th and 25th of this month.
              Nov 3, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Type Documents sent( cheque book / Debit Card ) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

              -Bejoy
              HDFC Bank Customer Assistance
              Send me details why you have cut off 1000deposit on 23rd sep and due to what reason you have cut off and why, do u cut money due negative balance by adding tax give feed back fast.
              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number .On contacting they gave me 399 refund, now I am not interested about this service and don't want this membership any more. So cancel the membership.
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                A
                ArkaK
                from Bengaluru, Karnataka
                Sep 29, 2017
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                Address: 560048
                Website: www.hdfcbankdinersclub.com/diners-club-rewardz

                Product url: www.hdfcbankdinersclub.com/diners-club-rewardz

                I have been using hdfc diners rewardz card for almost 2 yrs now and spending 30, 000-40, 000 rs per month on average, as hdfc was giving 3 points for spending 150rs with each reward point worth 0.75 rs. Now, i got to know that the points have been reevaluated, post 15th aug, to 0.30 rs. Per point, without intimation!

                I have 24, 000 points currently whose value decreased by 10, 800 inr. This is how hdfc rewards customers for loyalty!! You ask us to spend by showing some reward value and provide something else?! This is plain cheating and stealing customer's money.

                I am expecting a refund of the lost money due the revaluation of reward points. Thanks hdfc for looting my money!!
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 29, 2017
                Updated by ArkaK
                3608XXXXXX2692
                Sep 29, 2017
                Updated by ArkaK
                Card number : 3608XXXXXX2692
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                  B
                  banwarilalsharma62
                  from Delhi, Delhi
                  Sep 29, 2017
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                  Address: Jaipur, Rajasthan, 302019

                  Respected sir,
                  I a banwari lal sharma. I have taken a credit card from from hdfc bank of which full payment has been made to the respective bank. Details of account are :-
                  Account number :[protected]
                  After making the full payment to the respective bank, the bank showed the remark "settled" in cibil and due to which we are facing many problems. So kindly help us in getting no dues certificate.
                  Client number - [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  I have been charges Rs177 for this 3rd Party cash txn multiple times within 2 months..
                  Without any information how could this be done... I have been trying to HDFC contact customer care but my call automatically disconnects. I have also sent an email but never heard anything back on it.
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                    P
                    Pavani1508
                    from Delhi, Delhi
                    Sep 29, 2017
                    Resolved
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                    Resolved

                    Address: 560071

                    I used my hdfc debit card to withdraw 5000/- at citi bank, on 29/09/2017at 11:05 but money was not dispensed. I received the slip with ser no.008606stating "0614 dispenser failure". But the money was debited from my account on 29/09/2017. I request you to kindly arrange to get back rs.5, 000/-.
                    The details are as following

                    My hdfc bank account a/c no. Is [protected]
                    Atm location :maruthi infotech centre, 100 feet road, domlur, bengaluru
                    Ser. No – 008606
                    Time _ 11:05hrs
                    Date – 29/09/2017
                    Amount -5000 rs
                    Nov 4, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days. –Anay

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      S
                      santosh khetavath
                      from Hyderabad, Telangana
                      Sep 29, 2017
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                      Address: 500034

                      I have been charged 767/- from the hdfc bank without any notice and the transaction details says
                      Inter-brn cash chg incl gst 160917-mir[protected]

                      I called the hdfc for the charge back and there was no response from them

                      When i called the customer care or the personal banker they said i can go and raise a request anywhere and this would not affect them as this is the rules. It is up to the branch to mention the charges. And it is customer's issue if they don't know the charges for the transactions.

                      Ridiculous service from hdfc.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sagar Bhise
                        from Mumbai, Maharashtra
                        Sep 28, 2017
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                        Address: 411011
                        Website: hdfc.com

                        Hi sir,

                        I applied for a personal loan in a hdfc bank and got it but after few days my documents was illegally used for generating credit card without my prior knowledge. (Without my permission)

                        Even they started auto debited some amount for pay online bills of my mobile number.

                        I want to close this this credit card as soon as possible, you can call me on +91 [protected] for further help.

                        Otherwise i will complaint to concern authority for using my confidential documents without my permission.

                        Please take immediate actions.

                        My credit card application number:[protected]w2

                        Thanks
                        Sagar bhise
                        +91 [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          D
                          D.Nageshwarrao
                          from Vijayawada, Andhra Pradesh
                          Sep 28, 2017
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                          Dear sir/madam,
                          I loaded the money rs 10, 000 from credit card (Lic credit card issued by axis bank) on 27.09.2017 at 1.30p. M. To payzapp.
                          Credited amount is not came to payzapp and it is shown balance is 0.
                          But amount is deducted from my credit card and i got the acknowledge of deduction as sms.
                          Please see that amount to be reached to payzapp balance.
                          I wrote the mail regarding this to [protected]@payzapp.in but no response. I got system generated mail and i also called payzapp toll free : [protected] number but no response.
                          I request take the action on hdfc and ask them to return back the balance.
                          HDFC Bank customer support has been notified about the posted complaint.
                          We visit to Sector 40-D HDFC Branch And we said to the Branch Manager and to Mr.Shavinder to open the current account of ours bt they both behaved rudely with us and said tht in this branch no current account could be opened

                          payzapp-balance not credited - Comment #2867444 - Image #0
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                            P
                            punit5790
                            from Mumbai, Maharashtra
                            Sep 28, 2017
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                            Address: 261206

                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2259. Without my concern on date:28/09/2017 against one assist membership. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                            Name :- punit kumar
                            Reg. Mobile no. :- [protected]
                            Credit card number ending :- 2259
                            HDFC Bank customer support has been notified about the posted complaint.
                            Sep 29, 2017
                            Updated by punit5790
                            Please hide my complaint publicly, bz i am receiving so many frod call
                            Sir y my amount debit
                            Pls refund all inter brn charge
                            My account number [protected]

                            cancellation of one assist membership - Comment #2867445 - Image #0
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                              K
                              kk_chevuri
                              from Hyderabad, Telangana
                              Sep 28, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560066

                              I was using hdfc regalia card. I used this card only because of one and only reward feature telephone/dth recharge option.

                              Hdfc suddenly removed the feature with out informing through email and phone.

                              When i ask recharge option for existing rewards, hdfc denying the feature.

                              This is absolute fraud by hdfc, to lure customers and cheat in future.
                              Oct 29, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected]in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Oct 17, 2017
                              Updated by kk_chevuri
                              I share all details to above email, but still HDFC is not ready to redeem my point for DTH feature.
                              Oct 17, 2017
                              Updated by kk_chevuri
                              this service [protected]@hdfcbank.com is absolute fake and useless. HDD is fake bank. Do not put any deposits in this bank. One day they are going to run away with all your money.
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                                V
                                vsss rachakonda
                                from Hyderabad, Telangana
                                Sep 28, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500035

                                Dear sir,

                                I have settled my hdfc credit card no:
                                [protected], i have paid completely settled amount which was raised by the bank and got the settlement letter also. When i verified my cibil, still it was showing as active. Please update the same in cibil and reply back soon.

                                This account was settled back more than 9 months. Still it was not updated in cibil. Please help to update the same in cibil and do the needful.

                                My mobile number :[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  suryakantad
                                  from Mumbai, Maharashtra
                                  Sep 28, 2017
                                  Resolved
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                                  Resolved

                                  Address: Cuttack, Odisha, 753014

                                  I have bought a credit protect plan from hdfc life online as the offer was showing in hdfc internet banking so i bought it their itself. I bought that policy on 8th june 2017. I did not receive any policy so i have raise a ticket in hdfc life by sending an email to [protected]@hdfclife.com, but still now the ticket is not resolved. I don't why they are taking so much time to check this? I have also send them the statement where the transaction is mentioned. But still no result.
                                  Everyday i am sending emails asking about the status of ticket and never gets a response. So please resolve my ticket.

                                  Fyi

                                  Hdfc life request reference number : [protected]
                                  Nov 1, 2017
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 01, 2017
                                  HDFC Life Customer Care's response
                                  Hi, kindly share the interaction Id for us to track your email communication.
                                  Oct 03, 2017
                                  Updated by suryakantad
                                  Hi,
                                  On the subject line of the i found the following id and i don't know its the interaction Id.

                                  HDFCSL=[protected]' PP[protected] [protected]

                                  please check and let me know
                                  Oct 08, 2017
                                  Updated by suryakantad
                                  What's going on here? How much time do you want to resolve my complain?
                                  Oct 11, 2017
                                  Updated by suryakantad
                                  Hi,

                                  The interaction Id - HDFCSL=[protected]
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                                    A
                                    Arulprakash G
                                    Sep 28, 2017
                                    Resolved
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                                    Resolved

                                    without informing the plan has renewed and detected amount of 1899

                                    Hi all,

                                    I could have noticed that rs.1899 as on 28th sept'17. Already this account de-activated on 26-sept but now without my notification one assist team has been activate it again and deducted this amount from my account.

                                    Kindly deactivate my plan for this year due to amount detected without customer knowledge so now requesting you to refund the amount of 1899 at the earliest and contact me anytime in case...
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                                    N
                                    Nikitaag
                                    from Ahmedabad, Gujarat
                                    Sep 28, 2017
                                    Resolved
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                                    Resolved

                                    Address: 380058

                                    There was reduction in udf charges at delhi airport. So, people flying after 1 august to and from delhi had to be refunded excess udf amount if they had booked tickets early.

                                    My travel dates were 11 aug from ahemdabad to delhi and 17 aug from delhi to ahmedabad.

                                    Airlines & booking agents have already refunded amount to smartbuy long back and below are the details:

                                    Smartbuy booking id udf refund amt by airlines booking agent
                                    [protected] 579 yatra
                                    [protected] 579 yatra
                                    [protected] 552 cleartrip
                                    [protected] 552 cleartrip

                                    Refund receipts are already mailed to smartbuy but these people don't bother to revert back.

                                    When i call on tollfree number, they tell me to write mail and i am tired writing mail but no resolution is given and no reply to my mails.

                                    It has been 1.5 months escalating everything but nothing works. These people are not ready to refund the amount.

                                    Please someone help me here.
                                    Can i lodge a police complaint against these people?
                                    Nov 3, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, debit /credit card details, customer id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Oct 04, 2017
                                    Updated by Nikitaag
                                    Hi,

                                    Mailed to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line.

                                    Regards,
                                    Nikita
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