HDFC Bank — cashback not received from tanishq hdfc

Dear Chandra,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Hi all, I did transaction of 83000 on dec 8 at tanishq and was suppose to get cash back of rs 4000, but i didnt receive. I called customer care and they told that they dont have information on it. Tanishq people told to contact bank about the same, what shall i do?>

HI, i have purchased the diamond necklace set from Tanishq on 28th Jan 2018 during offer period

28/01/18 POS 485446XXXXXX5362 TITAN COMPANY, POS [protected] 28/01/18 89, 484.00

According to the offer I should have got the [protected]@5% in 90 days and till date i have not recieved any cashback

Thanks
PC Gupta
+91 [protected]

Dear Gupta,

Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Hi steve..
Even i have not received cashback of 4k on my tanishq purchase of 80k n more on 8th December, 2017.
Kindly make it earlier so that we can trust on hdfc offer and do not withdraw our old realtionship with hdfc bank.

My mobile no is [protected]
Email id [protected]@outlook.com

Dear Gupta,

Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.

Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve

HI, i have purchased the diamond ring set from Tanishq on 19th AUG 2018 during offer period

19/08/2018 TITAN COMPANY LIMITED NEW DELHI 83, 289.00

According to the offer I should have got the [protected]@5% in 90 days and till date i have not recieved any cashback

Thanks
Anjani kumar Gupta