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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 1035

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M
Maya Raju
from Bengaluru, Karnataka
Jan 27, 2018
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Website: online payment

Last sunday[protected]I booked bus ticket through redbus and transaction failed but amount deducted from account hdfc till now it is not refunded. I made the transaction through my tez app. May be because of internet range, transaction got failed after deducting money from my account.

Already called to redbus they confirmed they didn't receive the amount.
HDFC Bank customer support has been notified about the posted complaint.
worst experience i had ever don't cheat your customers
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    nandkrishna
    from Noida, Uttar Pradesh
    Jan 27, 2018
    Resolved
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    Resolved

    Address: 201002

    I am customer of your bank my a/c [protected] my name is krishna branch name. Rdc rajnagar ghaziabad your bank cashier mr. Vishal singh misbehaved with me. He talked rudely. He did not received my payment because timing is 3:30 pm he told me come to monday to make payment on your card but a person standing behind me he received his payment i felt insult in your branch. Date 25.01.18 my mobile no is [protected] please take action on my complaint. Thanking you
    Mar 6, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your Account No/Customer ID, Branch address and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      V
      VirenderSinghSaini
      from Mumbai, Maharashtra
      Jan 27, 2018
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400078
      Website: www.hdfcbank.com

      Since last 6 months, hdfc bank is charging interest (Finance charges), over limit fee, late payment fee on my credit card and i paying it from last last six months. I am paying atleast 3k extra to u guys. I have raised complaint multiple times for reversal of charges but they rejected it every time. Now, i am escalating this issue to consumer court if necessary action is not being taken on my complaint. Hdfc bank has collected 15-16k extra from i want them to reverse the charges and i am raising this issue to nodal officer also. Please take the necessary so, that bank can reverse all the charge which they applied on credit card.
      Mar 1, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 29, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

      -Manoj
      HDFC Bank Customer Assistance
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        C
        Chiranjib Mohapatra
        from Guwahati, Assam
        Jan 27, 2018
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        Address: Kamrup Metropolitan, Assam, 781037

        Dear sir/madam,

        My application ref no. [protected]ed is showing disapproved in status.

        In remarks it is showing "a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you"

        I am not received any type of letter from your side. Urgently i need the card.

        Please help me for the same.

        For any type of details please reach to me in [protected]/[protected] and [protected]@gmail.com
        HDFC Bank customer support has been notified about the posted complaint.
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          J
          Jha Rajesh
          from Delhi, Delhi
          Jan 27, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110095

          Respected sir/madam,

          Reference with my previous request to you regarding my hdfc credit card 4 digit ending no.9106 (Consumer complaint no. Hdfc bank complaint status update [id: 1842322].

          I would like to inform you some brief about hdfc bank, which have already write in my previous request to you.

          I have been operating hdc bank credit card since 2010. Due to some my personal health problem last three years, i had requested to hdfc bank, kindly convert six to twelve installment my credit card dues for complete my card dues but never get any help from hdfc bank. Last three years every month hdfc banker mentally harassed although i have been regularly pay minimum dues (Only charges not reduce principal payment) paid only interest amount more than 1, 50, 0000/-.
          I have been regularly requested to hdfc bank customer care, higher management for convert emi but hdfc banker always harassed by telepathically, sent his out source agency collection boy (Very rough and loose talker) who's purpose only harassment with my family, my neighbor in my residence. This is reality of hdfc bank, he treat last 8 years privilege customer like criminal)
          I humbly requested to respected consumer complaints forum, kindly investigate and do the justice.

          Thank you & regards
          Rajesh
          Mar 14, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 29, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are fully sensitized to your query raised with regard to your credit card and confirm having responded to your e-mail id on January 18, 2018. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is [protected].

          -Bejoy
          HDFC Bank Customer Assistance
          Jan 29, 2018
          Updated by Jha Rajesh
          Dear Mr.Below,
          I have been continuesly requesting to HDFC Bank customer care since last three years regarding my credit card balance due payment for convert installment payment every time ignore due to that reason I had paid more than Rs. 1.5 lac rupees instead of actual principal amount of of Rs.50000/-.
          My principle amount has increased after every month minimum payment. Inspite of you give power to outsourcing collection agency mentally harassed by phone send him my home for tourcher, I am not your new customer, I operating HDFC BANK Credit card since last eight years, after various request my bank account has lein. Today only more than 50 call has received from your collection team. I always want to maintain good relation with HDFC Bank, please take action your outsourcing collection team. I want only justice my mentally harassment after payment.
          I hope you can take necessary action.
          Thank you
          Jan 29, 2018
          Updated by Jha Rajesh
          Respected Sir/Madam,

          Indian Consumer Complaint Forum,

          Kindly help me, I have been threaded by HDFC Bank out source agency daily basis, please update can i get justice or any other forum.
          Feb 01, 2018
          Updated by Jha Rajesh
          Respected Sir / Madam,

          Indian consumer complaint forum,

          You are humbly requested Kindly update me regarding my complaint, I am waiting your justice.

          Thank You & Regards
          Rajesh
          Verified Support
          Feb 01, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details/assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

          -Anay
          HDFC Bank Customer Assistance
          Feb 18, 2018
          Updated by Jha Rajesh
          Respected Sir / Madam,
          Consumer Complaint Forum,
          I would like to inform you very dispointed with HDFCBANK,
          I have already been requested last three years before for convert my principle amount emi or settlement my card but never heard, I have been paid only charges More than Rs.150000/- after payment I have been continuesly mentally tourcher by collection agency, now HDFCBANK told me for settlement after I have paid more than three times of my principle amount.
          You are requested Kindly justify.
          Regards
          Respected Sir / Madam,

          Consumer Complaint Forum,

          I would like to kind request to you please attention my complaint against HDFC Bank.
          I am waiting your justice.
          HDFC Bank intention not resolved after I more than three times paid against my principle amount inspite he has been
          continuesly mentaly harassing last three years by him collection agency.

          Kindly do the justice.
          Regards
          Rajesh
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            K
            Kalpana Lamkhade
            from Mumbai, Maharashtra
            Jan 27, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400709

            Dear sir,
            I m hdfc credit card holder and had the credit card no. Ending with 4869. I paid and paying the my payment regular but collection agency call me again and again for payment. The caller name is kalpesh and the no. Is[protected]/67404700/67404200 he give me call as my due date is per month on 4th and i told him that i will make the payment before my due date but he call me more than 20 times in a day. So pls co-operate.

            My cont no.[protected]
            Mar 6, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Card number, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            Verified Support
            Jan 29, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

            -Manoj
            HDFC Bank Customer Assistance
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              V
              Vikas0504198
              from Jalandhar, Punjab
              Jan 27, 2018
              Resolved
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              Resolved

              Address: 144021

              This month i was not able to pay the monthly installment of my credit card number [protected]. I was paying regularly from the time i have taken the card. I have got a call from mobile number [protected] for making the payments i have informed him that i will pay the installment by 1st feb he started shouting and was very rude i have told him please dont shout and talk properly he said he will send person to my home. Even i am ready to pay the amount then also he was not taking to me properly. This type of behavior from the collection agent is very bad. Please look into the mater.
              Mar 14, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 29, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

              -Bejoy
              HDFC Bank Customer Assistance
              Verified Support
              Feb 01, 2018
              HDFC Bank Customer Care's response
              Dear Customer

              This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response to your recorded email ID within 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

              -Manoj
              HDFC Bank Customer Assistance
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                R
                Rikhi Simmy
                from Maler Kotla, Punjab
                Jan 27, 2018
                Resolved
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                Resolved

                Address: Ludhiana, Punjab

                Hi,
                I used my european ing debit card to withdraw the money in ludhiana model town near janj ghar. The money got deducted from my account but i did not received the money due to a time-out. I used the atm for twice and 2nd time there were a time-out. Could you please help with this issue. I would love to hear from you. My account number is nl44 ingb[protected].
                Thanks!
                Mar 1, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 28, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete address of ATM, date/time of the transaction, transaction details and contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. I will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  K
                  Kazimulla
                  Jan 26, 2018
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                  Hi hdfc,
                  Your deducted rs500 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                  Please don't say any stupid reasons, send me my money immediatly
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Kazimulla
                    Jan 26, 2018
                    Resolved
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                    Resolved

                    Monthly cutting amb chrg incl gst for oct2017-mir[protected] what is this please give me a classification other wise i will close my account i couldn't understand this month cuttings in my account please update my account details as soon as possible otherwise i will close my account by next month it will not solve my problem i will take action what's urs problem in opening the account ya other
                    Feb 27, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account details, registered contact details and the charges to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    hi Please found your solution
                    http://swiftation.com/BaEZ
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                      M
                      Mâñî Røx
                      from Hyderabad, Telangana
                      Jan 26, 2018
                      Resolved
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                      Resolved

                      credit card

                      Address: Vizianagaram, Andhra Pradesh, 535002

                      My self mani and my contact no [protected] i applied credit card in hdfc bank in 7th jan 2018 and after few days i recive a msg dear customer, we have received your application for credit card". Passcode for tele-verification is 727952. Please type tvw passcode and sms to 5676712 to process your application no"[protected]te. Passcode is valid for 2 hours. And i verified it successfully after few days one of bank excutive called me and asking...
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                      Vishwas.V
                      from Bangalore, Karnataka
                      Jan 26, 2018
                      Resolved
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                      Resolved

                      Address: 560084
                      Website: [email protected]

                      From hdfc bank, she name sindhu from bangalore[protected] has collected my personal details which i was not ready take personal loan untill i do some market survey and was forced. And she forced me to get all documents to her place voluntarily believing the loan gets process very soon.

                      But till now i haven't got any calls nor any status regarding and it shows negligence and responsibility at the end. Here i am unable to find out what has happened and my official document has frezzed by them, this is not acceptable.
                      Mar 14, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 28, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your loan application number, staff details and registered contact details to [protected]@hdfcbank.com with reference ID-TTU[protected] in the subject line. I will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        S
                        Shruthi Sonu
                        from Bengaluru, Karnataka
                        Jan 26, 2018
                        Resolved
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                        Resolved

                        Address: 560073
                        Website: Hdfc

                        Hdfc people called for credit card apply since i have taken vehicle loan its cleared on that basis my civil score was good they told me to apply i have applied and got reference number also when i cheked credit card tracking in hdfc bank link its showing like disapproved for what reason you people disapproved when all my documents was perfect. Kindly let me know the reason
                        Hdfc bank credit card app ref no [protected]s2
                        Mar 16, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 29, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the latest 3 months payslips / ITR ( Income tax returns) with computation of income to enable us proceed with further processing of your card application. We request you to send the duly filled / signed form to the below mentioned address to enable us assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          Shruthi Sonu
                          from Bengaluru, Karnataka
                          Jan 26, 2018
                          Resolved
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                          Resolved

                          Address: 560073
                          Website: [email protected]

                          Hdfc people called for credit card apply since i have taken vehicle loan its cleared on that basis my civil score was good they told me to apply i have applied and got reference number also when i cheked credit card tracking in hdfc bank link its showing like disapproved for what reason you people disapproved when all my documents was perfect. Kindly let me know the reason
                          Jan 26, 2018
                          Complaint marked as Resolved 
                          ref no 18012216288240S2
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 29, 2018
                          HDFC Bank Customer Care's response
                          Hi Shruthi,

                          we have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the latest 3 months payslips / ITR ( Income tax returns) with computation of income to enable us proceed with further processing of your card application. We request you to send the duly filled / signed form to the below mentioned address to enable us assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            sandeepjakku
                            from Hyderabad, Telangana
                            Jan 26, 2018
                            Resolved
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                            Resolved

                            Hi,
                            This is sandeep jakku

                            I got a new credit card just a week ago having card number: *6888

                            I haven't applied for any credit shield insurance, i have no idea regarding this and today i. E on[protected], i have received a message regarding credit shield insurance and also amount of rs.900/- has been deducted from my credit card.

                            Please i request to cancel the policy and refund the amount stated above asap. (Rs.900/-) to my credit card. And i am not interested in any policies.

                            Name: j sandeep
                            Credit card number : *6888
                            Card type: times titanium
                            Mar 13, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 29, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret to note the concerns expressed in your mail regarding HDFC HEGIC credit shield policy. We request you to kindly contact our Phone Banking officers at[protected] to enable us to process your request for cancellation.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              Qhadeer Mohammed
                              from Hyderabad, Telangana
                              Jan 26, 2018
                              Resolved
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                              Resolved

                              Address: 500045

                              Hi team,

                              I have been complaining on the same issue ref# [protected] many times through email regarding refund on my credit card which was done the transaction to payzaap on 2nd jan 2018 failed due the wallet limit exceeded and i was confirmed with the payzaap team that they initiated refund request to my bank (Hdfc) on the same date. I have forwarded the same confirmation email to hdfc bank and they also confirmed me that they got a request from payzaap to refund the amount. But still i didn't receive refund credited in my credit credit card.

                              I am very much tired calling many times to hdfc customer care, no body is responding with any kind of resolution on my issue.

                              I hope at least now the bank can respond on my complaint.

                              Thanks.
                              Mar 30, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 29, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We confirm that we had already responded to your e-mail on January 24, 2018, 05:46 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

                              -Manoj
                              HDFC Bank Customer Assistance
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                                T
                                Thirumalai Balaji
                                from Chennai, Tamil Nadu
                                Jan 26, 2018
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                                Address: 600032

                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 9841 without my concern on date:26/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
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                                  Rewant1984
                                  from Bengaluru, Karnataka
                                  Jan 26, 2018
                                  Resolved
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                                  Resolved

                                  Hi sir, i have purchased samsung note 8 vai cash back offer at hdfc credit card but till the time i didn't get my cash back amount.120 days completed and i have already escalated to all concerns of hdfc bank but till the time not revert received. Even i am not able to call to customer care no.
                                  Dear card member, with reference to your query, the ref no. Is [protected] and the same will be processed in 5 days. Complaint pending since 5th jan 18.
                                  Please support.
                                  Mar 3, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 29, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    J
                                    Jigar mali
                                    Jan 26, 2018
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                                    Address: Kutch, Gujarat

                                    This refers to my complaint filed with hdfc bank about not give me statement of my loan account. Some of the bank's executives were however was unable to give me my loan statement, i many tame talking with him for this matter, but they don't responding me.
                                    So please help me this matter and send me my loan account statement to my mail id.

                                    Thank you...

                                    My mail id is: [protected]@gmail.com
                                    Loan account at hdfc gandhidham branch


                                    Your faithfully
                                    Jigar kumar sisodiya
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      tsramakrishnan
                                      from Noida, Uttar Pradesh
                                      Jan 26, 2018
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                                      Address: 110032
                                      Website: fastag

                                      As i am holding a fastag a/c no. 20431446, but to due to oversight again applied thru online on dt 20.01.2018 vide application number hfr025988 and also paid rs. 1200/-. As i comes to know that two fastag can not issued to a particular vehicle. I tried to contact your customer care[protected] number of times, every times it is busy and got disconnected the line.

                                      I would request you to please refund the amount back to my credit card at the earliest.
                                      Dear Customer,

                                      We have checked the record for HFR025988 and found that you had applied TAG on 20 Jan 18. Due to technical reason, TAG was issued on 28 Jan 18 and got dispatched through DTDC on 29 Jan vide POD number Z54060285..Since you had Paid Rs. 1200 at the time of applying online we have blocked Rs.200 as Security Deposit and credited balance in your wallet amounting to Rs.1000/-

                                      -Manoj
                                      HDFC Bank Customer Assistance
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