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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 1035

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K
Kazimulla
Jan 26, 2018
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Hi hdfc,
Your deducted rs500 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2017-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

Please don't say any stupid reasons, send me my money immediatly
HDFC Bank customer support has been notified about the posted complaint.
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    Kazimulla
    Jan 26, 2018
    Resolved
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    Monthly cutting amb chrg incl gst for oct2017-mir[protected] what is this please give me a classification other wise i will close my account i couldn't understand this month cuttings in my account please update my account details as soon as possible otherwise i will close my account by next month it will not solve my problem i will take action what's urs problem in opening the account ya other
    Feb 27, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account details, registered contact details and the charges to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    hi Please found your solution
    http://swiftation.com/BaEZ
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      M
      Mâñî Røx
      from Hyderabad, Telangana
      Jan 26, 2018
      Resolved
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      credit card

      Address: Vizianagaram, Andhra Pradesh, 535002

      My self mani and my contact no [protected] i applied credit card in hdfc bank in 7th jan 2018 and after few days i recive a msg dear customer, we have received your application for credit card". Passcode for tele-verification is 727952. Please type tvw passcode and sms to 5676712 to process your application no"[protected]te. Passcode is valid for 2 hours. And i verified it successfully after few days one of bank excutive called me and asking...
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      Vishwas.V
      from Bangalore, Karnataka
      Jan 26, 2018
      Resolved
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      Address: 560084
      Website: [email protected]

      From hdfc bank, she name sindhu from bangalore[protected] has collected my personal details which i was not ready take personal loan untill i do some market survey and was forced. And she forced me to get all documents to her place voluntarily believing the loan gets process very soon.

      But till now i haven't got any calls nor any status regarding and it shows negligence and responsibility at the end. Here i am unable to find out what has happened and my official document has frezzed by them, this is not acceptable.
      Mar 14, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 28, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your loan application number, staff details and registered contact details to [protected]@hdfcbank.com with reference ID-TTU[protected] in the subject line. I will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        Shruthi Sonu
        from Bengaluru, Karnataka
        Jan 26, 2018
        Resolved
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        Address: 560073
        Website: Hdfc

        Hdfc people called for credit card apply since i have taken vehicle loan its cleared on that basis my civil score was good they told me to apply i have applied and got reference number also when i cheked credit card tracking in hdfc bank link its showing like disapproved for what reason you people disapproved when all my documents was perfect. Kindly let me know the reason
        Hdfc bank credit card app ref no [protected]s2
        Mar 16, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 29, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the latest 3 months payslips / ITR ( Income tax returns) with computation of income to enable us proceed with further processing of your card application. We request you to send the duly filled / signed form to the below mentioned address to enable us assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041.

        -Bejoy
        HDFC Bank Customer Assistance
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          Shruthi Sonu
          from Bengaluru, Karnataka
          Jan 26, 2018
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          Address: 560073
          Website: [email protected]

          Hdfc people called for credit card apply since i have taken vehicle loan its cleared on that basis my civil score was good they told me to apply i have applied and got reference number also when i cheked credit card tracking in hdfc bank link its showing like disapproved for what reason you people disapproved when all my documents was perfect. Kindly let me know the reason
          Jan 26, 2018
          Complaint marked as Resolved 
          ref no 18012216288240S2
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 29, 2018
          HDFC Bank Customer Care's response
          Hi Shruthi,

          we have reviewed your comments expressed and wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to forward the latest 3 months payslips / ITR ( Income tax returns) with computation of income to enable us proceed with further processing of your card application. We request you to send the duly filled / signed form to the below mentioned address to enable us assist you in this regard. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041.

          -Manoj
          HDFC Bank Customer Assistance
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            S
            sandeepjakku
            from Hyderabad, Telangana
            Jan 26, 2018
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            Hi,
            This is sandeep jakku

            I got a new credit card just a week ago having card number: *6888

            I haven't applied for any credit shield insurance, i have no idea regarding this and today i. E on[protected], i have received a message regarding credit shield insurance and also amount of rs.900/- has been deducted from my credit card.

            Please i request to cancel the policy and refund the amount stated above asap. (Rs.900/-) to my credit card. And i am not interested in any policies.

            Name: j sandeep
            Credit card number : *6888
            Card type: times titanium
            Mar 13, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 29, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret to note the concerns expressed in your mail regarding HDFC HEGIC credit shield policy. We request you to kindly contact our Phone Banking officers at[protected] to enable us to process your request for cancellation.

            -Bejoy
            HDFC Bank Customer Assistance
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              Q
              Qhadeer Mohammed
              from Hyderabad, Telangana
              Jan 26, 2018
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              Address: 500045

              Hi team,

              I have been complaining on the same issue ref# [protected] many times through email regarding refund on my credit card which was done the transaction to payzaap on 2nd jan 2018 failed due the wallet limit exceeded and i was confirmed with the payzaap team that they initiated refund request to my bank (Hdfc) on the same date. I have forwarded the same confirmation email to hdfc bank and they also confirmed me that they got a request from payzaap to refund the amount. But still i didn't receive refund credited in my credit credit card.

              I am very much tired calling many times to hdfc customer care, no body is responding with any kind of resolution on my issue.

              I hope at least now the bank can respond on my complaint.

              Thanks.
              Mar 30, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 29, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We confirm that we had already responded to your e-mail on January 24, 2018, 05:46 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

              -Manoj
              HDFC Bank Customer Assistance
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                T
                Thirumalai Balaji
                from Chennai, Tamil Nadu
                Jan 26, 2018
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                Address: 600032

                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 9841 without my concern on date:26/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
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                  R
                  Rewant1984
                  from Bengaluru, Karnataka
                  Jan 26, 2018
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                  Hi sir, i have purchased samsung note 8 vai cash back offer at hdfc credit card but till the time i didn't get my cash back amount.120 days completed and i have already escalated to all concerns of hdfc bank but till the time not revert received. Even i am not able to call to customer care no.
                  Dear card member, with reference to your query, the ref no. Is [protected] and the same will be processed in 5 days. Complaint pending since 5th jan 18.
                  Please support.
                  Mar 3, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 29, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    J
                    Jigar mali
                    Jan 26, 2018
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                    Address: Kutch, Gujarat

                    This refers to my complaint filed with hdfc bank about not give me statement of my loan account. Some of the bank's executives were however was unable to give me my loan statement, i many tame talking with him for this matter, but they don't responding me.
                    So please help me this matter and send me my loan account statement to my mail id.

                    Thank you...

                    My mail id is: [protected]@gmail.com
                    Loan account at hdfc gandhidham branch


                    Your faithfully
                    Jigar kumar sisodiya
                    HDFC Bank customer support has been notified about the posted complaint.
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                      T
                      tsramakrishnan
                      from Noida, Uttar Pradesh
                      Jan 26, 2018
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                      Address: 110032
                      Website: fastag

                      As i am holding a fastag a/c no. 20431446, but to due to oversight again applied thru online on dt 20.01.2018 vide application number hfr025988 and also paid rs. 1200/-. As i comes to know that two fastag can not issued to a particular vehicle. I tried to contact your customer care[protected] number of times, every times it is busy and got disconnected the line.

                      I would request you to please refund the amount back to my credit card at the earliest.
                      Dear Customer,

                      We have checked the record for HFR025988 and found that you had applied TAG on 20 Jan 18. Due to technical reason, TAG was issued on 28 Jan 18 and got dispatched through DTDC on 29 Jan vide POD number Z54060285..Since you had Paid Rs. 1200 at the time of applying online we have blocked Rs.200 as Security Deposit and credited balance in your wallet amounting to Rs.1000/-

                      -Manoj
                      HDFC Bank Customer Assistance
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                        K
                        kumarrajesh007
                        from Aurangabad, Bihar
                        Jan 26, 2018
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                        Address: Mumbai City, Maharashtra, 400059
                        Website: www.hdfcergo.com

                        Subject: to waive off the emi of my car loan
                        Claim under critical illness

                        Ref :- the reply of hdfc ergo, mumbai by email dated 15/12/2017 with regard to application dated 08/12/2017 of my father on above subject.

                        Loan account number :[protected]
                        Claim no - c[protected]
                        Policy no[protected]
                        Policy type - sarv suraksha policy

                        Dear sir,
                        The reply of hdfc ergo, mumbai by e-mail dated 15/12/2017 "we treat the claim as no claim" is not at all justified and satisfactory. The base of your reply is clearly showing that as if my stroke in the year 2014 is still continuing. The real fact is that i had mild stroke in 2014 that i. E before 3 years as also observation made by my neuro-physician at cims hospital at ahmedabad. I was recovered from the mild stroke in 2014 within one week and mentally and physically 100% alright and doing job in mnc continuously till my serious stroke (Paralysis) in jan 2017.
                        Hence, please do not misinterpret the diagnosis-please do not treat this stroke of 2014 as pre-existing disease knowing fully well the hdfc bank officer at ahmedabad granted me car loan.
                        Kindly reconsider this application again since i am still critically ill and the mnc company had already terminated me from the job since january 2017 after this serious stroke (Paralysis). Kindly give me relief from payment of emi futher.


                        Thanks & regards!
                        Kumar neelesh
                        Patna
                        Dated : 26th jan 2018
                        Mob : [protected] (Father)
                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                          A
                          Amit Goswami G
                          from Jetpur, Gujarat
                          Jan 26, 2018
                          Resolved
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                          Resolved

                          I came to know that my saving account has been debited for rs. 118.00 on 25-jan-18 towards adhoc stmt chgs incl gst 210118-mir[protected] without any information. I don’t remember going to any branch for requesting any statement. When i reach to customer care they cant provide proper solution.
                          Kindly clarify why i have been debited with the above said amount.
                          Mar 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 01, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that our Branch Manager Mr. Animesh Raj has contacted you and also emailed you on January 30, 2018, to address your concerns. Please feel free to speak to Mr. Animesh Raj on [protected] for any further clarification or assistance.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          I have HDFC bank account from last 14 years. From my account Rs 115 & 118 was debited without informing me. I never started any extra services in my account. I have complained about that at local branch but thay still not replying properly. So please revert this in my account and immediately stop to deduct in future
                          I am using HDFC account for past six month. til that i have no issue in it. but now i had a issue is that 236 is debited from my account without my knowledge. so please help me out with these issues
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                            R
                            Richaroy
                            from Nawada, Bihar
                            Jan 26, 2018
                            Resolved
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                            Resolved

                            Address: Bhagalpur, Bihar, 813001

                            I richa roy have applied for two wheeler loan in hdfc bank tilkamanjhi branch bhagalpur. All the said documents were deposited and the executive and manager confirmed me about the approval of loan and i have received the approval message and the loan account no. Issued is 54409746. But after an hour they said that we can't provide u the loan above all the behaviour of the staff was very rude. I am very much disappointed by the behaviour of the staff. They said that itr for royal enfield is not mendatory but now they told that itr is required. By seeing such kind of negative attitude of the bank i am shocked. I am running a factory here and it staff has visited my factory and house both and he assured that we will get the loan. So i decided to build a relationship with it bank and opted hdfc rather than our bank i. E sbi and i regret on my decision and now by seeing the attitude of the bank i want to close all my family members account running in your bank because it is very humiliating from it side.in my case after getting approval of loan ur branch has rejected my loan of just one lac rupees.
                            Mar 13, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 29, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to update that your personal loan application XXXX746 has been has been approved and authorized representatives of our Sales Division will get in touch with you (if not already done so) to complete the post sanction documentation so that the loan can be disbursed at the earliest. All loan applications are put through a rigorous process of credit underwriting and additional conditions may be prescribed by the Bank. It is our constant endeavor to fulfill each case at the earliest, but there are instances o[censored]n-anticipated delays, this being one such case. For any further assistance and for all your Banking needs, you may please contact your Sales Manager Mr. Debajyoti Dutta on [protected].

                            -Anay
                            HDFC Bank Customer Assistance
                            Today i recieved an email of a transaction of rs44000 approved on my reglia credit card ending 8385 . The card was temporary blocked but transcation money is approved. kindly revert the money due to this transaction as soon as possible.
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                              Pankaj2818
                              from New Delhi, Delhi
                              Jan 26, 2018
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                              Address: Ghazipur, Uttar Pradesh, 233226

                              Sir mera salary har manth 15 ko aati ha. Please mera bill date change date 01&02ko bill banane and due date 20&21 ko ho sir mai date 07 ko jama nahi kar sakta meri salary date 15 ko aati hai esliye mera bill date kuchh aisa kijiye ki mera bill payment 16 & 20 me mere account se kut jaye mai date 07 ko payment karane me asamarth hu isliye mera bill
                              Jan 26, 2018
                              Updated by Pankaj2818
                              Bill date change date 07 due to date 20 ko
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                                aqib ali
                                from Banposh, Odisha
                                Jan 26, 2018
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                                Address: Patna, Bihar, 800001

                                I have applied hdfc credit card refence no-[protected]eb all process by hdfc team completed but when we track hdfc site it show disapproved when i call hdfc customer care he say plz visit branch where you apply when i visit branch then hdfc credit team says your office address not verify by verification team then again process by hdfc credit team again i chek hdfc credit track site it show disapproved i cant understand how hdfc verification team verify and why 2time it fail to verify office address totally hdfc team fail and not proper way to response why disapproved so plz chek and verify
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sir,
                                3 days ago i have transferred 22000 to uco bank account.the money got debited but its not get transferred to beneficiary account.and when i see the details of transaction it shows processor down.
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                                  rajesh2018
                                  from Chennai, Tamil Nadu
                                  Jan 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600005

                                  Hi Sir,

                                  I have a salary account with HDFC Bank from 2008 and the account number is [protected].
                                  I have taken a Life Insurance and Medical policy from LIC for 20 years tenure. The EMI is Rs. 2648 and Rs. 1510 respectively and the deduction date is 15th of every month.
                                  I also have the personal loan with HDFC bank of 5 Lakh for 60 months tenure and the EMI is 11313 RS and deduction date is 4th of every month.
                                  Unfortunately I have not maintained the balance on 15th for the month December, 2017.
                                  The bank has deducted several charges for LIC EMI and the balance went to -1112.75.
                                  Following are the total deductions on my account: Balance moved to negative = 1112.75

                                  ECS DR Return Charges ( 21/12/2017) = 200.25
                                  ECS DR Return Charges ( 02/01/2018) = 134.00
                                  ECS DR Return Charges ( 11/01/2018) = 12.48
                                  ECS DR Return Charges ( 11/01/2018) = 66.24

                                  Other deductions also happened which is not displayed in statement. Available balance is zero but the CUR balance is showing as the amount in negative.

                                  In all the above deductions, I not even received any intimation via call/email/sms from the bank before deductions. I attached the screen shot of statement and the negative balance message which I received from the bank.

                                  Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account.

                                  Thank You,
                                  Rajesh
                                  Mar 3, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 31, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer

                                  We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days. The reference number for your query is[protected].

                                  - Bejoy
                                  HDFC Customer Assistance
                                  Today i recieved an email of a transaction of rs44000 approved on my reglia credit card ending 8385 . The card was temporary blocked but transcation money is approved. kindly revert the money due to this transaction as soon as possible.
                                  Hi Susan / Team,

                                  Reverse the said charges levied in my account immediately.

                                  The reported issue is not resolved and am not satisfied with HDFC service.

                                  There is no intimation via sms/email before Debit of my account.

                                  Even today I have faced problem with HDFC bank. When I deposited 11400 amount the CUR balance showed less than the amount deposited.

                                  When I check with HDFC bank, why the account showed less balance of deposited amount.

                                  Very worst service and no proper response in HDFC bank.

                                  Regards,
                                  Rajesh
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                                    Naveena kulandaivel
                                    from Jalakandapuram, Tamil Nadu
                                    Jan 25, 2018
                                    Resolved
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                                    Resolved

                                    I have cancelled order on amazon and they have refunded money to bank which was debited from my debit card. I also received sms that - "ur transaction on hdfc bank debit/atm card ending 9977 for rs. 9999.00 has been credited/reversed by amazon on[protected]:09:17:03". But till now i didn't received money in my bank account.
                                    My bank saving account number is [protected].
                                    Feb 25, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 25, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please write to [protected]@hdfcbank.com with the date of transaction and Account number from which the transaction took place.

                                    Anay,
                                    HDFC Customer Service Assistance.
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                                      S
                                      Sunny Pyne
                                      from Mumbai, Maharashtra
                                      Jan 25, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ii

                                      I hold a credit card from hdfc. For the last 3 months due to severe financial constraints i have bern unable to pay the minimum due. Regardless of my situation the rude goons from hdfc are harassing me constantly even threatening that if i dnt pick up there calls in one ringthey would harass my family.

                                      Please help because if this continues i would have to commit suicide.
                                      Feb 25, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 25, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Whatever it is but hdfc credit card system is worse they torcher their customers like hell. Even after Payment of my credit card dues ( delayed few days) they visited my home and said my dues are not clear. I got the news after I was back from office. I was stunned and told my mom what the hell.

                                      Dear credit card customers of hdfc bank we need to take some serious steps against hdfc harrashment unnecessarily.
                                      Please stop harrasing, i took a credit card from HDFC bank last year, , they sent an uneducated, dont know anything about the charges, i apply and got the card after 1 month...my amount given was 50000...i have used all, and paid again around 20000...and now tge statement has come around 85000...and some guys from hdfc bank keep on harrasing and frightening me through phone call. ...will you guys please stop doing this or you better sent me the proper charges...reply me asap, , ..what best can be done...
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