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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
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18416
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M
Meenambigai
from Chennai, Tamil Nadu
Jan 23, 2018
Resolved
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Address: 600054

I am r meenambigai, i have taken a consumer loan from your bank
And i have pre closure on 26.12.2017. Also obtain closing letter from your
Hdfc bank, t nagar, chenai branch on 12.01.2018.

But after closed my loan account, one emi has deducted from my savings account on 05.01.2018. Rs.3760.66.

Till now not revised the amount to my savings bank.

My loan account no.[protected]

Kindly revised the same to my account the emi deducted at the earliest.

My bank details as follows.

Bank name:karur vysya bank ltd
Account no:[protected]
Ifsc code:kvbl0001719
Acoount hoder name:r meenambigai

R meenambigai
2456 tnhb avadi chennai -600054
Feb 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with your loan account details, contact details, complete issue details, repayment account statement from which the EMI has been deducted for further investigation. Kindly mention reference ID TTU[protected] in the subject line.

-Manoj
HDFC Bank Customer Assistance
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    V
    Vasuverma
    from Pinjaur, Haryana
    Jan 23, 2018
    Resolved
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    Resolved

    Address: Ludhiana, Punjab, 141008

    Hello there a your sales executive rajinder from khanna, came to ludhiana to sell fastags door to door. He charged us 500 saying 200 for tag and rest will be creditted in your account. 2nd day i just received rs100 in my account. When i called him he stop picking my calls. And later justifies that amount is in your account only. But i cant see where???
    Fraud sales executives by the company.
    Rajinder mob: ‭[protected]‬
    Myself
    Vasu verma
    My registed mob no [protected]
    Mar 1, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 23, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

    -Bejoy
    HDFC Bank Customer Assistance
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      S
      Senthil2308
      from Chennai, Tamil Nadu
      Jan 23, 2018
      Resolved
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      Resolved

      credit card harassment and fraud

      I am senthilkumar. S. I hold a credit card in hdfc from 2012. I have been paying regularly thatys my limit in the card was increased to 15 k to 144 k. I am jobless for the past six months inspite of that i have been paying minimum due. This month i could not arrange funds and there has also been a bereavement n my family.
      Are hdfc collection agents educated or they just goons appointed for collecting money and hdfc bank is a bank or...
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      A
      Annab
      from Pune, Maharashtra
      Jan 23, 2018
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      Address: 411016

      Want to make a complaint against hdfc bank ltd. The employees in this bank are harrased and the life becomes hell after joining this bank. Family life has no importance left whether there is a sick member or a new born in d family.
      Employees are not allowed to take leave even if they have sufficient balance also they have been told by the seniors to work on public holidays and also saturdays n sundays despite rbi has given the second and fourth week off.
      Employees have to work till late hours from 9am to 10-11-12am which is against the employement rule and they even don't get any overtime allowance for that.
      This harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting or just not serious which ends up only a certain honest set of employees doing d entire job. Also the new recruitment done is either happening late or the people taken do not have much knowledge. Promotions are not given on time to deserving staff. Please take a look at this situation otherwise it will be very problematic situation for the coming future.
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        bharath5301
        from Hyderabad, Telangana
        Jan 23, 2018
        Resolved
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        Resolved

        Hi!

        Myself bharath! I have been a customer for hdfc bank since more than 3 years and i have never had any issue but on[protected], the bank has deducted inr 826/- from my account without any intimation. I never used the demat account with hdfc bank and i dont even know about that. Hence, kindly resolve the issue as i am not aware of these charges. Kindly process the waiver for the same.
        Feb 24, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 23, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        You are requested to visit our nearest Demat Service providing Branch and submit a request for closure of your Trading and Demat Account. Once the Demat Account has been closed the Annual Maintenance charges will be reversed to your account on pro-rata basis. For the complete address and contact details of our Demat service providing Branches, please visit the following URL http://bit.ly/2ADUhe5

        -Bejoy
        HDFC Bank Customer Assistance
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          R
          Reuben Richard
          Jan 22, 2018
          Resolved
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          Resolved

          I hold a credit card from hdfc bank from 2012 onwards.in 2014 i left for overseas and my status has changed in all banking records as i even hold hdfc bank accounts. I even submitted my kyc till date so there was no issue for my bank accounts.

          I have been paying my credit card bills also regularly sometimes minimum due sometimes more.in dec 2017 my card was disabled by the bank without information and they have requesting me to pay the full outstanding amount at once or either open a fd for the full amount to activate.

          I have complaint in their call center but they seem to responding always will get back in 2 days or 3 days. I have numerous mails of their promises for solving the issue. But still my card is deactivated and i get statement of paying the whole credit card amount.

          This has not only affected my cibil score. But these guys are cheats!!!.
          Mar 1, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

          -Manoj
          HDFC Bank Customer Assistance
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            D
            drranjithbabu
            from Bengaluru, Karnataka
            Jan 22, 2018
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            This is k. Ranjith babu, my payzapp account mobile no: [[protected]].
            On january 17th 2018 16:24:45 i tried to add an amount of rs.10, 000 to my payzapp wallet with my credit card.

            Amount is debited from my credit card. But not credited in my payzapp wallet.

            Customer care is not responding, and toll free number is always busy.

            I request you solve and refund the same to my credit card account.

            Thanks,
            Ranjith
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Pritam Adak
              from Coimbatore, Tamil Nadu
              Jan 22, 2018
              Resolved
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              Resolved

              Address: 600023

              To day i got call from genesis mart. They are said that i am from hdfc credit card service provider & they are sending me gifts packs & offers like discount deals cards etc etc so to activate the same, to get and activate the offers, but i told that i am not ready to make payment they convince me and told me that if you are not making payment rs 8420 then this money will be auto debited from your account. I lost my money. Please help me hdfc bank
              Mar 3, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 23, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly share with us number from which call was received and to which number, card number [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                B
                bhavanikumar2303
                from Visakhapatnam, Andhra Pradesh
                Jan 22, 2018
                Resolved
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                Resolved

                Address: Visakhapatnam, Andhra Pradesh, 91

                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3182 without my concern on date:20/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                Oneassist membership id : [protected]
                Name :- samayam rohini kumar
                Mobile no. :- [protected]
                Credit card number ending :- 3182
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Jan 22, 2018
                Updated by bhavanikumar2303
                Bank Statement snap attached.

                hi the same problem has happened in my case as well . If your is problem is resolved please help me as well.
                Thanks in adavance.
                Dear Samayam,

                Greetings from OneAssist..!

                We deeply regret for the inconvenience caused to you & appreciate your patience.

                We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                Should you require any further assistance, please reach us at[protected].

                Regards,

                Brijesh

                Team OneAssist.
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                  S
                  Shuja Aslam Malik
                  from Katra, Jammu and Kashmir
                  Jan 22, 2018
                  Resolved
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                  Resolved

                  Address: Budgam, Jammu and Kashmir, 191111
                  Website: Hdfc bank.com

                  My credit card number is[protected] and my d-o-b is 08/07/1974 and my name is mohammad aslam malik. Myregistered mobile no. Is [protected]. Sir i have used credit card on date 11/08/2017 as payment 23400 and your due date was 02/10/2017 at that time my current balance in account no.[protected] was rs. 107938.30
                  But you does not use autopay on due date but fault is yours that you do not use autopay on that time. As per on present you interest me as rs.3500. I can not give such a interest. Please solve this problem.
                  Feb 25, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 23, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at [protected]@hdfcbank.com and we shall assist you.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Verified Support
                  Jan 23, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We observe that we had attempted to claim total amount due from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. Further, we wish to clarify that, as you are aware payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account.

                  Anay,
                  HDFC Customer Service Assistance.
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                    J
                    jpaul
                    from Mumbai, Maharashtra
                    Jan 22, 2018
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                    Address: Mumbai City, Maharashtra

                    A transaction of Rs.7688 was carried out through my HDFC debit card (**** **** **** 6531) on 12th January 2018. There was an error in the transaction and though my account was debited, the retailer was not credited. A counterfoil of the error transaction was presented to me which I have attached with this complaint.

                    Also, the next day i.e on 13th January 2018 I received an SMS from HDFC notifying me of credit of Rs.7688 but this amount has not reflected in my account. Screenshot of the same has been attached with this complaint.

                    Account Number: [protected]
                    Customer ID: 71958794

                    Requesting you to credit the amount in my account at the earliest.
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kartheeki
                      from Bengaluru, Karnataka
                      Jan 22, 2018
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                      I have requested for refund on 15th Jan'18. As per message I received amount will be credited to my bank account in 5-7 bank working days. As of now I haven't received amount yet. Please find the refund reference no below.
                      [protected]
                      Kindly check the status of refund.
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                        A
                        alokdbh
                        from Delhi, Delhi
                        Jan 22, 2018
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.hfdcbank.com

                        This is in reference to the transaction made into my account without intimating me by HDFC bank.

                        An amount of Rs 885.00 has been debited on 22nd Jan 2017 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES DEC17 - with regard to my demat account. I have never used this account.

                        When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.
                        +1 photos
                        Feb 23, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 23, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        Anay,
                        HDFC Customer Service Assistance.
                        Feb 20, 2018
                        Updated by alokdbh
                        HDFC Bank-

                        Customer service is so pathetic they do not help to customer. HDFC are not customer centric. you can lost your customer in future because you are not helpful. i am going to raise a complaint in supreme court against this bank. because this bank trouble me more. they deducted unnecessary amount to my account without any reason that was invalid deduction and i have a valid proof.
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                          M
                          Mateen phansopkar
                          from Savantvadi, Maharashtra
                          Jan 22, 2018
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                          Address: Ratnagiri, Maharashtra, 415612

                          My name mateen phansopkar please change my register mobile number this is all ready off so please help me change my register mobile number me too much tension how to check my account I hope you sold my problem please help me ok sir don't forget my complete please help me change my register mobile number thanks for hdfc bank rtnag
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                            S
                            shwetasar
                            from Bengaluru, Karnataka
                            Jan 22, 2018
                            Resolved
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                            Resolved

                            Address: 560102
                            Website: Agoda

                            I would like to complain regarding a fraudulent transaction that happened from my hdfc bank account on the 12th of january 2018, for inr 17666.16 for a booking on agoda in a budapest accommodation at about 11:00pm. The transaction number is[protected], as per my bank account. The card was with me at all times before, during and even after the transaction was complete neither have i shared the details of the card with anyone. Moreover the transaction happened outside india.

                            The details of the card with which this booking was made are as follows:
                            Card number - [protected]
                            Validity till - march 2022

                            I had got a call immediately from the bank after receiving an alert on sms to which i mentioned that the transaction was not done by me. I got my card deactivated immediately and submitted the cdf form at the bank.

                            I request you to please investigate about this matter with the merchant from your side as well and help me get a refund for a transaction that never happened from my end.
                            Feb 22, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 22, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            RE:'HBL=[protected]' Card Transaction dispute Complaint no.1486028 Our team has received your email and matter is under investigation. They will update you within 7 working days.

                            -Manoj
                            Verified Support
                            Jan 22, 2018
                            HDFC Bank Customer Care's response
                            Dear Shweta,

                            Our team has received your email and matter is under investigation.They will update you in 7 working days

                            -Manoj
                            HDFC Bank Customer Assistance
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                              R
                              Radheshyam62
                              from New Delhi, Delhi
                              Jan 22, 2018
                              Resolved
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                              Resolved

                              Address: Bharatpur, Rajasthan, 321203

                              I purchased product using my credit card. I could not able to convert to emi. Whenever i am purchasing using card, not possible to convert to emi.
                              I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to emi. If i want to convert to emi. I want to beg customer care everytime. Other credit cards are very good compare to hdfc.
                              Please do the needful.
                              I am planning to deactivate my credit card.
                              Feb 22, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 22, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              Anay,
                              HDFC Customer Service Assistance.
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                                D
                                Debasis Bhattacharya
                                from Noida, Uttar Pradesh
                                Jan 22, 2018
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                                Address: Kolkata, West Bengal, 1234
                                Website: Wrongly Credit Card debited my account

                                Dear sir,
                                Please mention below already cancel the health insurance and mail done.
                                Why not information reactive the health insurance and late fine.
                                Kindly refund the total pay. And cancel the health insurance. & credit card.

                                Kindly help & feedback debasis bhattacharya phone no-[protected].
                                Wrongly active pol no-[protected] already cancel date 12/08/2017.
                                Reference number for this correspondence is [protected]
                                Regards,
                                Debasis bhattacharya / [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sush reddy
                                  from Hyderabad, Telangana
                                  Jan 22, 2018
                                  Resolved
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                                  Resolved

                                  Hi, i have a hdfc fastag account for which i forgot the login details including wallet id. I have my rfid number but from the website looks like i cannot do anything with rfid. Tried reaching the customer care number but it rings for a while and then says busy. There is no option to email/any other number for raising this issue and their website sucks to the core.in one of the links it says quick top-up but no response after submitting details. Please help me out on this asap.
                                  Feb 22, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 22, 2018
                                  HDFC Bank Customer Care's response
                                  Hi Sush

                                  Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    A
                                    AbAb
                                    from Delhi, Delhi
                                    Jan 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122002

                                    Dear hdfc,

                                    This is regarding my credit card disput with hdfc bank.
                                    In the year of 2016 there was total outstanding amount for my credit card, approx 50k, then i called hdfc customer care for the card settelment, and they told me, it will be 25 k, and then in the month of aprail they deducted approx 22.5k from my hdfc saving account, without informing me, they put lien on my account, then i visited hdfc branch to get clarification and asked to get clousure of my account, then they denied for closing my account.
                                    I called customer care, that you have been told me to settle my credit card in 25k, and you without informing me, have already been deducted 22.5k from my account, please release settlement letter and i will pay remaining25k-22.5= 2.5k9 (As per commitmnet done by hfdc custoner care executive telephonic, ful final card settlement will be in 25k), so they told me that now you card can will not be settled any more (Beacuse now it is not in collection deaprtment, and they have already deducted 22.5k from my account so will not provide me settlement letter of 25k), and then again i visited hdfc branch to get closure of my account, they told me, you account is in under lien, so they can not provide me closure of my hdfc saving account (Term from salary to saving)>
                                    So this was the case of :
                                    1. Fraud done by hdfc.
                                    2. False/ wrong commitment.
                                    3 money was taken from my account without my permission.
                                    4 hdfc denied to close my account.
                                    5 i am not using any service of hdfc bank, because my account is under lien, still i am getting message of fine for not maintaing minimum balance in the account, and i have already given my account closure application in written to the bank.
                                    6. Its been 2 years, they keep on call me on monthly basis, now they are asking me, total outstanding balance approx 60k.
                                    7 every month i gets call from hdfc credit card department, i request them to close my credit card account, my saving account, but they are not agree (I tells them, i will pay only what you have done commitment me in the year of 2016), i will not pay fine that you are adding every month from last 2 years.
                                    8 why hdfc bank is fail to provide me closure of my hdfc saving account?
                                    9. Why, till now my account is under lien?
                                    10. Why they done fraud commitment to me?
                                    11. Why they deducted money from my account, without my permission, and then start telling that now your card can not be settled any more?
                                    Its really case of mental harassment, i hope hdfc will take this case on priority list, before taking my any action, because they done false commitment, and keeps on calling me/disturbing me.
                                    Apr 26, 2018
                                    Complaint marked as Resolved 
                                    resolved . done settlement of card .
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 22, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    Anay,
                                    HDFC Customer Service Assistance.
                                    Jan 23, 2018
                                    Updated by AbAb
                                    I have send you my CC number, with all the details that you needed. Hope, you will be success to resolve it asap
                                    Jan 24, 2018
                                    Updated by AbAb
                                    Hi HDFC,

                                    Hope, You will not fail to resolve issue.
                                    Jan 25, 2018
                                    Updated by AbAb
                                    Hi HDFC,

                                    Today I got a call from HDFC complain Manager VISHAKHA from Delhi, but she was not even bit agree to work upon the customer concern, very rudely she was arguing, she was insisting on the current outstanding balance, then HDFC, you let me know, what about the commitment that you do to your customer?
                                    Or this is what you serve your customer?
                                    or this is what, is so called rude way, taking to the customer?
                                    Hope, you not seems in the state of working upon solution?
                                    again, you are in the habit of doing mental harassment of customer, so this is what you deliver?
                                    Jan 31, 2018
                                    Updated by AbAb
                                    Hi HDFC

                                    why are you failure to resolve the issue.
                                    Feb 01, 2018
                                    Updated by AbAb
                                    Very Very Worst experience with so called HDFC bank.
                                    Never use any service of HDFC Bank, they are very worst.
                                    Feb 06, 2018
                                    Updated by AbAb
                                    Dear HDFC

                                    You have been alsked to sahre issue on:[protected]@hdfcbank.com,
                                    if you are fail to resolve issue, then why are you asking to share such thing ?

                                    """"
                                    Dear Customer,

                                    Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    Anay,
                                    HDFC Customer Service Assistance.
                                    "

                                    so, till now what action you have been taken ?
                                    Or you agree, not to resolve the issue?
                                    or you find yourself guilty?

                                    Ab
                                    Feb 13, 2018
                                    Updated by AbAb
                                    Hello HDFC,

                                    Any try from your side, for the resolution(BEING A BANKING GIANT)???
                                    Would you like to try?

                                    Ab
                                    Mar 12, 2018
                                    Updated by AbAb
                                    Hi HDFC,

                                    Any solution on the same ?

                                    Ab
                                    Apr 06, 2018
                                    Updated by AbAb
                                    Hi HDFC,

                                    are you able to resolve the case ?, till now no response from your side .
                                    very bad experience in terms of service from HDFC BANK, so called banking Giant.

                                    Ab
                                    Almost same issue. HDFC is a fraud bank.
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                                      K
                                      Kiran Mainekar
                                      from Mumbai, Maharashtra
                                      Jan 22, 2018
                                      Resolved
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                                      Resolved

                                      My self kiran mainekar had my salary account with hdfc bank... But 1 year before i left my job and has a new salary account with other bank... But as i checked a few months after the account has charged me -4816 without informing me or warning me. Although my registered no. Was closed but my mailid was registered with the bank... Offers and home loans add were being mailed to me.. Bt no one informed for the account balance... So i kindly request to check the following.. And kindly close my account.. I wont be paying any charges..
                                      Feb 25, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 22, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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