[Resolved]  HDFC Bank — Credit card hidden charge

Address:Hyderabad, Andhra Pradesh, 500032
Website:HDFC CREDIT CARD

As i am HDFC Credit Card user their representatives told that my card is free for 1 year, now i am paying hidden charges from last 2 months for my hdfc credit card. i got my credit card on oct 16 till feb 17 it was good. but now i am being charged every month around 2000.i have already paid 4000 hidden charges. i need explanation about these charges and need my money back.
Was this information helpful?
No (0)
Yes (0)
May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Without my confirmation y did my money has been deducted from my account,
3rd party casj txc inc st& ec means, n i want my money refund to my bank account

Tata motors having facility of free of charge for this card. But bank included charges for this card rs. 860/-.
So please refund our cash.
Hi I worked as a BSO with the employee code 161233 from April 2016 to March 2017, I lost my salary slips, I need very urgent now for other purpose kindly help me with my salary slips for the last 6 months ! Drop a mail to my email I'd
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information