HDFC Bank Complaints & Reviews

Address: Kolkata, West Bengal, 700050

Website: hdfc bank

I want to complain against HDFC bank... I close my Account at[protected] but Still i Recieved non maintenance charges how it is possible kindly look into this matter my Name pratik sinha.Account no-[protected]...Please look into attached file after many times of visited they are still charging for non maintenance charges...in the attached file sms received screenshots & Account closer form is attached

May 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 07, 2017

gill lali's response Regarding misguiding

Verified Support

Apr 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will revert to you in 5 working days through email.

-Bejoy
HDFC Bank Customer Assistance

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N

[email protected]

from Indore, Madhya Pradesh

Apr 18, 2017

Requestedâ€‹ frequently for closure of salary account.no response from staff. When we went to Branch for closure they waited us for 2hour.last 4month request given but still no response from staff.shankarnagar Branch Nagpur.

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K

keshu thakor

Apr 18, 2017

My prasonal banker wrong communication she say my debit card hoslisting. I am hotlisting card and my card payment stop.
I am very disappintment hdfc service,

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V

vimalraj k

from Sattur, Tamil Nadu

Apr 18, 2017

I made a purchase for 647.30 on April1st 2017 .one transaction got failed .And I called customer care and raised my complaint with the reference#1286944 it almost 10days still I didn't get my refund am frustrated going to cancel my bank account..

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S

Sweety Kundu

from Jamshedpur, Jharkhand

Apr 18, 2017

Money deducted on 9april 2017 in irctc ticket booking online. But ticket was did not booked and. Balance deducted approx 864/- .
Kindly check out the matter .

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T

tarendraverma03

from Delhi, Delhi

Apr 18, 2017

Please sir return my closing balance.
[protected]
[protected] my no.
my money is deduted in my account

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G

gill lali

from Mohali, Punjab

Apr 18, 2017

Hello sir/madam,
Madam Harash personal loan department hdfc bank mall road Amritsar making fool of customer to achieve her goal. When I received loan amount she used rough language...she changed her words after loan gets pass..so please take action so that she will not make fool of customer in future..
Thanking you,

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Address: 560078

The case started on 20th oct'2016.

There were 3 fraudulent transaction happened on my credit card in the month of octâ€™16. I spoke to customer care and they asked me to fill in the dispute form and send it to dispute team.
The first mail which i sent was on 30th octâ€™16. Even after that i mailed multiple times for the status of the dispute.

I made numerous calls (35+) to the customer care to resolve the same.

In the last month statement again, there was the disputed amount as well penalty for that.

Moreover, the amount has been blocked from my saving account and again a penalty has been levied.

The last mail which i got from bank on 29th marchâ€™17 saying

â€œwe understand that you are not in agreement with the said transactions. As per earlier communication we had requested you to block the card number ending with * 1795 for us to initiate our liaison with the concerned member bank for resolution. However, we observe from our records that you are not block the card account till date also transactions gets time barred.

Hence, we regret our inability to liaise with the member bank regarding the aforesaid transactions and the transaction remains payable on your card account. â€œ

On contrary to that, i did raise the complaint, got the card blocked, got a new one, even i spoke to my personal banker.

I do have all the mails which i sent and again sent it concerned email id attaching all the mails

It becomes a 'sarkari office', and i have been asked to contact customer service then there they asked me to contact collection department and then there they asked me to dispute department. I did everything possible but things are not moving.

Current complaint no [protected]

HDFC Bank customer support has been notified about the posted complaint.

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S

s Debnath 8

from Kolkata, West Bengal

Apr 18, 2017

I have received my welcome kit for my new salary account... But there are no debit card pin.. Only mobile banking pin... So everything share to your branch... Nd I also call your customers complent number... But every body are cannot help me properly... So please do something...

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N

Nikhil Baddi

from Sathupalli, Telangana

Apr 18, 2017

115 rupees deducted from my account without any clear information, named as ad hoc stmt charges

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V

vishwanatha vish

from Ernakulam, Kerala

Apr 18, 2017

Have i am Vishwanatha G
I am already told to close my HDFC back account still not done so plz close my account my account No: [protected]
Thanks

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R

raaj2017

from Mumbai, Maharashtra

Apr 18, 2017

Sir,
Unfortunately I forgot to submit my credit card EMI first time. Suddenly I got call from hdfc credit card dept. They started harssing me & continue calling for 1 missing EMI.
I just fedup from this call.
I decided to not to use HDFC crdit card in future because of 1 rude person.

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P

priyamvadasharma12

from Delhi, Delhi

Apr 18, 2017

Dear sir,

kindly send me my cheque book on my registered address
my a/c no [protected]

ADD UNISON WORLD SCHOOL KIRSALI GREENS MUSSOIOOREE DIVERSION
ROAD DEHRADUN.

FROM PRIYAMVADA SHARMA
[protected]

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Address: Raigad, Maharashtra, 410210

Website: www.HDFCBANK.co.in

Dear hdfc bank
Manager/loan officer/sr. executive manager

My name is ajay holding loan account number 30066423
I am getting calls from collection agencyâ€¦also mr. dattaâ€™s team visited my place home.. when i was not at home agency guys spoken to my wife very very rudely no respect was shown toward a alone lady.. by hdfc agency guys
Also they reached my office premises, talking to my colleagues,...

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Address: 600077

Dear Sir,

Sub: regarding 2 wheeler loan cancel.

I have booked Yamaha R3 at SRI MOTORS Chennai, on March 3 rd. And I also got loan from HDFC bank for it.
Due to BS3/BS4 issue, Sri Motors cancelled my booking and returned the bike to their plant. But, my loan amount was disbursed to the showroom(9 March), and my EMI started (5 APRIL).
Since their is no availability of bike in Sri Motors and even in chennai, i requested to Cancel on Apr 10th 2017.
But there is no response or feedback till now. The representative says keeps on postponing the date.

And there is no issue on my side... it only due to Government regulation problem and Showroom.

Details of loan:
Two wheeler loan A/c no.[protected] for Yamaha R3
Name: S.Dhakshana Moorthy

Condition - The cancellation charges should not be charged to me.

Can you pls help me on this topic.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500016

Hi,
My Customer ID is 6247415 and i have availed educational loan for my son studying at Vellore Institute of Technology, Vellore(VIT).My Loan ref number is 34451952.
I had very good experience in sanctioning loan and first year fee is transfered completed very happily.Our difficulties are started from second year as the re-organisation has happened in Hyderabad and we have lot many troubles in getting further installments.Since we both (self and my wife ) are working wee cannot visit the office physically to explain the same and we are stuck in releasing the subsequent installments.
We are in need of transferring the loan installment to the VIT bank account and all previous year tuition fees are done successfully.But now the current person is asking for a new requirement of submitting the Bank account and iFSC code on VIT letter head which is not asked earlier.
In my opinion when earlier it has worked it should work now with the same details .
Kindly help up us to resolve positively so that my son will get his tuition fees on time .
regards

May 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with the below details:
Loan account number:
Name of applicant / loan favoring ( as per Loan Application):
Date of birth of the applicant (as provided in Loan Account):
Loan amount:
Contact Number:

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110018

Website: www.hdfcbank.co.in

I'm Tajinder Singh. My a/c is in HDFC BANK, MEERA BAGH, PASCHIM VIHAR NEW DELHI . I transfer 5000$AUD to my brother in australia. But due to some mismatch in swift code my amount returmed to my ac after some days but i request to Manish (HDFC Employee) that plz trf. that amount to other a/c of my brother in (australia) but he didnt co-operate with me. I'm so upset that what kind of emplyee he is. i did same process with my Union Bank of India (UBI) and UBI emplyee and even UBI Branch manager fully co-operate with me and even a single rupee not deducted from my UBI a/c .
But that silly hdfc emplyee my Amount deduct approx. 16000. I can't bear huge loss. Plz take seriously of my matter and refund my Amount ASAP. THANKS
My Hdfc A/c - [protected]

May 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you have written to our Senior Management and will receive a response with e-mail reference number[protected].

-Anay
HDFC Bank Customer Assistance

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D

dhakshanamoorthy S

from Chennai, Tamil Nadu

Apr 17, 2017

is it solved?

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Tajinder Singh Sahni's [Complaint's author] reply, Apr 19, 2017

No sir

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Address: Jharsuguda, Odisha, 768201

Sir,
When is use netbanking my amount debited with out OTP
Actually I ordered one item through Amazon yesterday, at the time of payment through netbanking an amount of Rs774 has been debited with out any OTP .this is second time happening.the amount of Rs 15000 also debited when I was transfer money through imps .pl solve this problem in future.
Regards
Gurvendra Singh
[protected]

May 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 16, 2017

Updated by gurvi790 Dear sir,
My payment date last month was 2 and March, due too some reason I pay my dues in 3 rd March but my amount also return due to auto pay on 3rd March and return fine which is 450 add in next bill, its charge also in instead jumbo loan premiums, Rs 450.
Sir I suffered amount of 450+450=850, only one day due to auto pay pl solve my problem, and reduce return fine.this is first time I faced this problem due to late salary in finance months of March, 2017.
I hoped u will consider it thanx.
Regards
Gurvendra Singh
Credit card no-[protected]

Verified Support

Apr 18, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: Vadodara, Gujarat, 390005

Website: www.hdfc.com

We have our old association with HDFC bank. We have our account since last 12 Years.

Right now bank is charging 10.5% interest on our CC limit of Rs. 2 crore. So many banks approach us at a very competitive rates which are available in the market. So We request our bank to reduce the rate of interest to 9.5%. but straight away they refuse our request. Than we contacted some other banks and initialize process of closing our CC limit with the HDFC bank. But, Mr. kamlesh sharda & Mr. Kush shah trying to dictate their terms for their personal interest .

We are very sorry to inform you that we are not happy with the service & Approach of Mr. Kush Shah & Mr. Kamlesh sharda. They literally threatening us to impose foreclosure charges if we want to close our CC limit with the bank. we were never told about such charges at the time of loan approval.

They also threatened us that whenever we close the cc limit, the foreclosure charges will be applicable . it means for lifetime we have to continue this cc limit with HDFC bank.

We cannot continue our account in such fear factor.
As per our belief consumer has a right to change the banking service provider if he is not satisfy with the approach & facility provided by the Bank.

Finally, we don't want to continue with the HDFC bank as we are not getting satisfactory response. please help us to resolve this issue otherwise bank will impose unnecessary charges to us.

You are requested to please look into this matter and oblige us.

May 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 110091

Website: hdfcbank.com

I am following up with your bank regarding my credit Card outstanding balance since March 2016. I called multiple people, wrote multiple emails but nobody helped me. Every month your executive called and told me pls pay minimum amount and will help you in settlement after that but once I paid the amount nobody called me back. This is happening since last 8-9 months and they are charging me interest and financial charges. This month my credit card outstanding reflected as 62K however the principal amount was 12k. But till date nobody helped me. Few days ago, I paid minimum amount of 9k and have 16k balance in my account. Your bank froze my 16k and not listening to me and even not refunding the amount. I have raised multiple complaints. I have 6k rewards point as well. Pls resolve this issue asap and I want my amount back. I have all the mails and evidences available with me to show all these issues. Currently the outstanding reflects as 53K out of which only 3K is the principal amount and ban k froze my 16K balance and 6K rewards points. Every month somebody called me and told me settlement is not available and charging all these charges and interest. I want to settle this and close this asap. Pathetic service, I am literally frustrated and irritated.

May 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110085

Website: netbanking.hdfcbank.com/netbanking

On 10/02/2017, I redeemed my reward points by ordering 1 litre of Tupperware water bottles set using your HDFC banks website and I received this message on my phone (Dear JACKSON MASSEY, your request for GI72 Qty - 3 is received and is under process).
Now after around a week, the item delivered at my place and when I opened the box, I surprised to see that it was not I ordered on the website using my good amount of rewards that I was saving from a long time. I was sent 12 pieces of Tupperware water bottles of 500 ml though I placed an order of 1 litre water bottles.
I immediately raised my complaint in your customer service department and escalated the matter and they promised to call back with the solution and given the TAT of a long time. When I did not get the call even after waiting for more than a month, I spoke to many senior levels but no resolution yet for this mistake.
I want to state here that I am with HDFC for more than 10 years now and looking to maintain this healthy relationship in future as well. Please help me to get this sorted at the earliest as I have a travelling job and I hardly get time to follow up with all this.
It was just poor and pathetic customer service offered by your colleagues thats why it took this long and I am still carrying those wrong item.
I am very unhappy and disappointed with this behaviour and appreciate your prompt attention to this serious matter I have been facing for a long time.

May 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: 110066

Website: WWW.HDFCBANK.COM

To
The Manager
HDFC Bank
BHIKAJI CAMA PLACE
DELHI
Sir.
Sub Bank Account Closing Letter
With reference to above subject, I would request you to arrange for closing my saving bank ( SB ) Account No: [protected] maintained with your branch as l am unable to maintain the same due to some unavoidable reason.
Please pay my all available balances after deducting bank charges if any and arrange to close it.

Thanking you,

Yours faithfully
Date:[protected]
MOHIT KUMAR
SB Account No [protected]

MOB: [protected]

PLEASE I ALLREADY TWO TIME GOES BANK BUT BANK SERVER DOWN,

May 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to reconsider your decision to close the account. Incase you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches.

Kindly refer the below link for contact details of branch :
http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.

By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.

-Bejoy
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 411014

First i must say your bank customer services is appalling! You gave me a free debit card upgrade so i accepted and you posted it to my old office address where the delivery man ignored to give my card because i did not have WNS ID!(though i had passport) Later it took you guys 15 days to send the card kharadi branch, by the time you blocked my existing debit card. Today when i finally collected my card you failed to provide me otp, when i call your silly hotline number IVR cannot recognise my card because that is blocked and i don't have pin for new ATM. Please pass my strong feedback to vaishali from loan dept who was arrogant and rude over the call, for sure I'll close and move account from your bank.

May 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Mohali, Punjab, 140603

Website: Www.hdfcbank.com

I visited in your punjab zirakpur branch located at vip road on 15th april 2017 .I wanted to add my husband name in my account as nominee but the employee said they need approval from head office then i confirm this from other branch they said there is no need to take any approval for that wasting time of yours.they promiss me to call back on Saturday but they did not informed anything kindly look in to the matter branch employees don't know anything poor customer service.

Regards
Rupinder joshi
Ac no [protected]

May 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Mr. Mahesh Jain contacted you and assisted you with your requirement.

-Bejoy
HDFC Bank Customer Assistance

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Address: Kolkata, West Bengal, 700060

I called Hdfc customer care on13/4/17 and the customer care executive probably name chaman, offered me a jumbo loan of 75000 and also i availed the Hdfc urgo. The loan is still being processed due to bank holidays replied by customer executives but the urgo insurance policy is activated very early. So the question arises does insurance workers work on holidays alsoand bank employees are not? As I was told i will receive the courier information within 2days as I don't have a Hdfc savings account so a draft will reach within 3days but still no mail or SMS I have received yet.

May 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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J

Jaigopal Soni

from Pune, Maharashtra

Apr 24, 2017

In place of writing here and there. Just email to [protected]@hdfcbank.com

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Address: Hyderabad, Andhra Pradesh, 500043

Website: www.hdfcbank.com

What is meant by 3RD PARTY CASH TXN INC ST & EC ?

On 15th April 2017 an amount of Rs.172 has been deducted from my salary account, saying that 3RD PARTY CASH TXN INC ST & EC 060417. How can they deduct the much money without any intimation regarding that. Even though I have no't withdrew money from other Bank ATM.

Please help me with this issue.

May 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1231

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