[Resolved]  HDFC Bank — credit card payment done twice

Hello hdfc team,

By mistaken i have done credit card payment twice once from online net banking and after some days from mobile banking app where credit card due amount were not get updated.
And i just click on due amount and it was deducted from my account balance.
Please check my account and refund last bill amount. Thanks
Please find my account details below
Ac no - [protected]
Was this information helpful?
No (2)
Yes (4)
Mar 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I cancelled a order on Flipkart and received this message "Ur transaction on HDFC Bank DEBIT/ATM Card ending 5829 for Rs. 899.00 has been credited/reversed by AMAZON on[protected]:21:11:42" but the amount don't reflect in my account.please do the needfull
I have made wrong payment, have been trying to reach the bank since few days. They only put me on waiting, always I get automated voice that all the executives are busy. I have waited for 25 minutes but still no success. Incase of emergency, what do a customer can do? Such a pathetic service. These are important and critical issues for a customer
Hi,

my credit bill is deducted twice, once is Auto payment and by mistake i have done it through Paytm .Could you please refund my 2nd payment
These is to register a complain regarding deduction of my credit card due amount which has been deducted Twice due to autopay instruction despite It was turned off and i had already paid it manually.
I would like a refund
Could you please help me out with the process .
My registered mobile no is [protected]Name :abhay agarwal
Bank : Hdfc
Acc no : *[protected]*
Ifc code : HDFC0000531
Category : saving account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32721
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information