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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026

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Address: 533103

Last year i. E, march 2018 i have complained about deactivation of one assist membership, but the customer care has said that the amount rs.1800 is already taken so we will deactivate next year. This year also i have sent number of messages to deactivate. Yesterday i received a message that amount is deducted for one assist membership. Why you people are not considering my request. Pls see that my amount is repayed back. I am not in need of any services from your end.
Hdfc freedom card ending 2531
Name:p. Rama krishna
Cell:[protected]/[protected]

HDFC Bank customer support has been notified about the posted complaint.

Feb 10, 2020

Updated by sailochana Reminder for deactivation of one assist

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 11, 2019

Dear Rama,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

The mobile number given by you is not view able. Hence, requesting you to kindly share the customer ID or registered mobile number at our [protected]@oneassist.in email id.

Should you require any further assistance, please reach us at or[protected].

Regards,

Team OneAssist

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Hi team,

In order to avail naukri.com's fast forward services. I received a call from naukri.com executive on 18th feb around 3.15 pm ist. He provided a link over mail to make a payment. As i initiated the online netbanking payment from hdfc of rs 2250 bank after i entered the otp the transaction got failed.

So the agent again provided second upi payment link, this time it was successful. And as per procedure they activated the service.

I reached out to hdfc bank 3 times for this this failed transaction they also denied help, saying that the transaction is successful at banks end and provided me the transaction reference number —[protected]. And asked me to reach out to naukri.com

I reached out to naukri.com but they are saying that only one transaction (Upi) is successful at their end. And saying there is no netbanking transaction successful at their end.

In this case can if both are correct, can you please hep me to understand where the money has gone?

Thanks

HDFC Bank customer support has been notified about the posted complaint.

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Address: Masina Hospital Chemist, Mumbai City, Maharashtra, 400027

We are farmacross india pvt ltd hdfc a/c no.[protected] our - tid no[protected] we are swipe credit card no ended with 7958 on dt. 18/02/2019 of rs.12000/- of mr. Ganesh deulkar also we void sales of rs.12000/-on same time as per slip attached herewith we have not receive the amount in our account. But the customer has not received the payment in his bank account till date please find the customer back statement for the same as proof we request you kindly check the transaction status & give the refund to our customer as early as possible

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Address: Besent Nagar, Chennai, Tamil Nadu

I am unable to use hdfc netbanking. The issue is for otp. The bank is sending otp only to a registered mobile number, not on email. Without otp, it is not allowing me to enter into net banking. My registered mobile is deactivated and i am out of india hence cannot update mobile number visiting bank.

Please suggest how can i update my mobile number in hdfc account so that i can access my account. I cannot go to india just for updating mobile number.

Apr 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

HDFC Bank Customer Care's response Dear Customer,

In case you are abroad, we request you to send the signed scanned copy of physical request, regarding mobile number updation (as per below format), from your registered email id to [protected]@hdfcbank.com We wish to inform you that you request for mobile number updation will not be processed, if it carries any other instructions ( e.g. Address change, Email ID change, Netbanking request. etc.) along with it. Please note letter should contain your Account number, Customer ID, Old Mobile number and the New International Mobile Number along with country code that the needs to be updated. Kindly fill up the attached request form and send the scan copy to us. There should be no special characters / 00/ space present before the country code and mobile number. NOTE: 1. Request received from unregistered email ID will not be accepted 2. Request for updation of Indian Mobile number will not be accepted. Format for Request for change of mobile number Date:_____________ To, HDFC Bank Ltd, Branch Name: Subject: Request for change of mobile number Dear Sir, I undersigned, ________________________________( Account holder Name )hereby request you to kindly update my new mobile number, since I currently reside overseas and unable to visit branch personally. Please note the details of my account as below. Account number: Customer ID: Old mobile number: New mobile number with country code (Please avoid special characters / 00/ space): I agree my instruction will be sent for processing subject to instruction found in order. Thank you Signature (As per bank records):

-Nadia
HDFC Bank Customer Assistance

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Address: infront c21 teleperformance indore mr 9

Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 9000 is huge amount to me. What is the solution?
What is the action will take against this bank. I am not pay mthis ammount my condition not good so please close this account

Apr 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400092

Hdfc bank — insufficient balance and instant alert charges

2 reviews
Mumbai, mumbai city district, maharashtra, india
Sh shreyakshah on feb 14, 2019
Mark as resolved

Hi all,

I hold a premium classic salary account with hdfc bank and i opened a separate joint account with my mother, with my mother being the first holder of the account.

I requested bank multiple times and have raised complaints to merge the accounts into my classic bucket that i don't have to keep a minimum balance in my joint account as well as there would be no instant alert charge that would apply. But they kept on charging money from my joint account and the total amount changed over few months is 4, 246.96 inr.

Account -[protected]
Name :tarlika bharat shah and shreyak bharat shah
Hdfc bank
Borivali (West) - mumbai sai baba nagar branc

HDFC Bank customer support has been notified about the posted complaint.

Apr 03, 2019

Updated by ShreyakShah Hi HDFC Team,

No response yet ?

Regards,
Shreyak

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Address: At-Totapada, Po-Panabaraja, Dist-Khordha, 752056

The loan already completed with all outstanding charges paid by me against hdfc loan (Two wheeler) a/c no[protected] when above matter intimate customer care no but not connected to c care with i have very difficult contant and more month already passed but not avail noc and further intimate home branch but they are not responsibility and they return

Apr 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

HDFC Bank Customer Care's response Dear Customer,

The NOC for the said loan was sent to your address on November 5, 2018, through the post. For issuance of duplicate NOC, please visit the nearest retail loan service center. Link to locate retail loan service center: https://bit.ly/2Ak9jlW.

-Zubin
HDFC Bank Customer Assistance.

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My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). After that i never logged in to my account through net banking and i do not have a debit card. I logged into my account for some and i see that i have rs -702 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer

Apr 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Customer Id with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu

Today (8-march-2019) from my hdfc bank account debited amount of Rs. 3100.40 with my knowledge.

i have checked my statement, the transaction was done by in the name of FUND TRF DM 43677xxxxxx7274.

My customer id is: 62371187
Amount: 3100.40
Date: 8th March 2019
Contact : [protected]

Please check and refund my money back as soon as possible.

Mar 16, 2019

Complaint marked as Resolved

Contacted phone banking, they explained clearly.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

-Manoj
HDFC Bank Customer Assistance

Mar 16, 2019

Updated by Anbu Ayyakkannu Hi,
The issue is clarified. The amount was automatically detected for loan amount.

Thanks for the support.

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Address: Laipuli, Tinsukia, Assam, 786125

As i have posted yesterday complaint about cash not despensed but amout deducted of Rs 800.
Attached a mini statement of my SBI bank account where it is shown that my rupees had bedn withdrawn. but in reallity it happend to get back.
I tried withdrawing the money from HDFC ATM on the way beside Xiaomi Store.
I request u to please help me Thank youin getting the money back to me.
Thank you

Apr 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly contact the card issuing bank for further assistance. -Anay

-Anay
HDFC Bank Customer Assistance

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Address: GOVANDI ROAD, Mumbai City, Maharashtra, 400071

Sir/madam,

my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
kindly reverse it.my indian bank account details are given blow.
account no[protected]
ifsc code =IDIB000C012
BANK NAME=INDIAN BANK CHEMBUR
CUSTOMER NAME=MRS. SUMAN MEENA

NAME-SUMAN MEENA
MOBILE NO -[protected]
EMAIL [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by pkmeenalic HDFC Bank — excess home loan emi deduction

1 Review
GOVANDI ROAD, Mumbai, Mumbai City District, Maharashtra, India
pkmeenalic on Mar 8, 2019 Mark as Resolved

Sir/madam,

my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
kindly reverse it.

NAME-SUMAN MEENA
MOBILE NO -[protected]
EMAIL [protected]@gmail.com

Mar 08, 2019

Updated by pkmeenalic HDFC Bank — excess home loan emi deduction

1 Review
GOVANDI ROAD, Mumbai, Mumbai City District, Maharashtra, India
pkmeenalic on Mar 8, 2019 Mark as Resolved

Sir/madam,

my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
kindly reverse it.my indian bank account details are given blow.
account no[protected]
ifsc code =IDIB000C012
BANK NAME=INDIAN BANK CHEMBUR
CUSTOMER NAME=MRS. SUMAN MEENA

NAME-SUMAN MEENA
MOBILE NO -[protected]
EMAIL [protected]@gmail.com
Updated by pkmeenalic, Mar 08, 2019

HDFC Bank — excess home loan emi deduction

1 Review
GOVANDI ROAD, Mumbai, Mumbai City District, Maharashtra, India
pkmeenalic on Mar 8, 2019 Mark as Resolved

Sir/madam,

my HDFC BANK home loan account no[protected], which is already closed as on 13 feb 2019.
but as on 28 feb 2019 for hdfc home loan EMI 12281/- .my home loan account already closed then why my INDIAN BANK sb account is debit for 12281/-
kindly reverse it.

NAME-SUMAN MEENA
MOBILE NO -[protected]
EMAIL [protected]@gmail.com

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Address: Chennai, Tamil Nadu

Dear sir/madam
I applied for hdfc credit card on 8-feb-2019 and also an official visited our resident on 12 feb 2019, but yet not i'm able to check my credit card status,, also on 19 feb 2019 i got an e - mail for hdfc credit card department about my salary slip and identification card and i send the same by speed post and received my hdfc card division.
Why i am not able to track me credit card.
My application no is-[protected]zb.

Apr 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the below link.https://bit.ly/1GMQt4j

-Zubin
Customer Assistance

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I hold a salary account with hdfc I also had a l loan for which I was paying an emi of Rs. 8697 due every 4th for the past 2 years. On 6th march, I opted for an instant top up to repay my credit card dues totally. The emi of the new loan being RS. 10843 starting from 7th April. After preclosing the old loan the remaining amount was credited to my account and I made payment to the card as well. Now the bank has withheld RS. 7563 for some 10 seconds loan. I don know what that is and neither does the bank personnel knows what it is. I am being directed from one team to another with no response. I have a medical emergency and it's very difficult to keep calling and begging for release of the funds. Kindly help me file a complaint or get the refund ASAP, .

HDFC Bank customer support has been notified about the posted complaint.

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Address: SN101, UG Flr, Victoria Bldg, Forta Leza Kalyani Nagar Pune - 411006, Pune, Maharashtra, 411006

I was having my salary account with hdfc bank and a personal loan connected with same account.I switched my company and open a new salary account with new bank.but continued to deposit emi amount in hdfc bank per month.Now all of a sudden they cut rs 5000 from my account in the name of AMB charges without notifying me.Also they do not maintain clear transation statement.Please help me.

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Address: Sr.No.50, Ganesh Colony , Kalepadal,, Dreams Akriti Rd, Hadapsar, 411028

Hi...
I am shashikant mahajan from pune maharashtra. I got call for HDFC loan against bharti axa life insurance policy . On date 10/10/2018 ... I make policy of 80k ..they given loan file no. (Sm1004f).but no loan received till 2 month. After 2 months they told for another policy rs 60 k IDBI life insurance for security...but till date not received any document or loan paper and loan..so plz resolve ...it is scam or fraud ...becouse i am unable to cancel policy...cos of end look out period .if it is scam for sell policy...u have to take action cos they are using HDFC name. Pls resolve and inform me on cont. [protected]
Email -mahajan.[protected]@yahoo.com
I have to complaint in police
Thank u
I am giving mob no. From i got call
Sakshi agrawal [protected]
Abhishek mehra [protected]
Aman [protected]

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Address: 21-101/2, doggavanipalem, near railway station road, pendurthi, visakhapatnam-531173, Visakhapatnam, Andhra Pradesh, 531173

I, P.Srinivas, A/c holder of your bank, bearing A/c No.[protected](Visakhapatnam), i have taken 50, 000/- towards insta jumbo loan no.36023339 on 21.5.2018, my repayment amount is Rs.2424/- per month, this month i got deducted excess amount for an amount of Rs.4690/- instead of Rs.2424/-. please kindly do me favour in this regard, my details are as follows : P.Srinivas, Phone No.[protected], mail : [protected]@gmail.com

Thanking you,

yours sincerely

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by SeeN Pinapathruni I, P.Srinivas, A/c holder of your bank, bearing A/c No.[protected](Visakhapatnam), i have taken 50, 000/- towards insta jumbo loan no.36023339 on 21.5.2018, my repayment amount is Rs.2424/- per month, this month i got deducted excess amount for an amount of Rs.4690/- instead of Rs.2424/-. please kindly do me favour in this regard, my details are as follows : P.Srinivas, Phone No.[protected], mail : [protected]@gmail.com

Thanking you,

yours sincerely

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I had purchased a tv cabin from urbanladder.com worth rupees 14999 using my debit card. They offered me 5% cashback (750 rupees). Not as direct money, but instead they gave it as 749 cashback redeem points which i can redeem it through online netbanking portal. On march 2nd i redeemed 749 cashback points. They said that 749 rupees will be credited into my account within 2 days. But it's been a week and still that amount hasn't been credited. I called their customer care number. After listening to my issue, they said they'll transfer it to the concerned department, but they instead keep me in hold for a very long time, until i hung up the call. Don't know what to do

Apr 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by iyps I have contacted the HDFC customer care twice and both the times, they kept me in hold which never got transferred to the required department

Verified Support

Mar 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction, complete offer details, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance

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Address: 122018

Hi
I upgraded my CC to HDFC Regalia and got a message that is has been dispatched via bluedart on March 7, 2019. On March 8, 2019, I got a message that it went undelivered because of some address issues. I am unable to understand the exact reason as the address is rightly updated against my account.

Blue Dart Tracking No - [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh

My name is kuldeep kumar. Hdfc is deducting asd charges without any intimation. Last time they deducted 531/- as asd charges and no one (From hdfc) informed me about that deduction. I just checked out my transaction then i find 531/- deducted from my account on 6th march 2019 without any information
How can they deduct money without any prior intimation?
Even i don't know what is asd charges.

Kindly look into the matter, resolve it and revert me back.

Apr 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Behind Hanuman Temple, 560068

I have not make payment for the credit card. So bank has freeze my salary account. So if i didn't get salary how i make payment. I want to convert it into emi system...

I am not able to pay my dues in bulk. My financial condition is very poor... So unfreeze my salary account. I am only a person in my family who are earning. So if you make emi system so i will pay all dues

Apr 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 08, 2019

Updated by venkatesh.m venki If my account unfreeze now. I can pay the due amount. Hereafter i will pay the due regular basis. Please unfreeze my account. I am the only person in my family who are earning. Please help me out with this.

Verified Support

Mar 08, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at[protected]/67268002.

-Zubin
HDFC Bank Customer Assistance.

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