HDFC Bank Complaints & Reviews

Hi team,

This is k charan teja from bangalore. Earlier when i was working in allsec technologies ltd in 2017 at chennai, i had an account in hdfc which i was using as a salary account. Later i left the company and i am no longer using any of the hdfc services since 2 years.

Without customer intimation, salary account has been converted to savings account. I am being charged penalty for it. It is showing negative balance (-9, 292.49 rs). I consulted one of the hdfc bank managers in bangalore regarding this and he suggested me to submit an account closure form to the home branch and also request them to take positive action in waiving off the amount that has been charged.

The home branch is in chennai and i am no longer staying there. It would not be feasible for me to reach home branch now. So i sent the account closure form and letter through courier. I tracked the courier (Tracking no: b[protected], its reached to the bank and its collected by padmapriya but i didnot got any response from them till now. I called to the home branch but they are not giving proper response also.

Kindly help me from this issue and request you to file a complaint against this case.

Thanks in advance.

Hdfc bank sent the sms like that-"congratulations! Your completed personal loan app is now accepted. Pls quote ref no.65104021 for any status update -"

But within 24hr the executive informed thet there are some civil regarding the previous consumer loan from hdfc bankand mahindra finance, which is already paidup...
I want the explanation regarding that matter...

Hi, i am sridhar and i requested for a balance transfer of my personal loan (7.75 lakhs) with a top up of 2.25 lakhs, 10 lakhs in total but 12 lakhs has been sanctioned and credited to my account. I went to home branch and gave a rebooking request to rectify the same, it’s been 15 days since i gave the request, there is no action taken till date. Kindly look into the same and get it addressed. My loan account no is 64380391

I have received new debit card for my account. The pin number provided through hdfc bank mobile app is not working. For the past one week, atm machine displays transaction denied. And then as advised by the customer care o[censored]r bank, i have again changed my pin through net banking. Even though the same thing is happening.. I am being denied to get my own money from my account for the past one week. Act as soon as possible to resolve my issue.

Purchase was made of 5556/- on flipkart. Products worth rs. 1213/-, rs. 926/-, rs. 927/- & rs. 759/- were returned to merchant flipkart in december 2018.

Flipkart send a mail saying that seller dint claim the amount debited and it was a void transaction and hdfc bank should credit back the amount.

Hdfc customer care/ grievance cell/ dispute haven't reverted to mails. Phone bankers say this would take 90 days - 180 days. No assistance from the customer care executives even after several calls. Ever executive you talk to has a new version and a new date for a revert

For a void transaction amount to be credited back you need to wait for 6 months!

On november i called the hdfc credit card customer care to block my card as it got misplaced and i didn't want to re-issue a new one against that. And in that regalia first card ending with xxxx 9674, only a tv was purchased on emi of 12 months with per month emi amount rs. 5694/- which used to get auto debit from my hdfc account every month.

While blocking the card, so that it may not be misused; i re-confirmed that "the emi won't be affected on blocking the card, the emi will continue as usual." had i was informed beforehand that blocking will stop the emi & i will have to pay all the outstanding amount, then i would not have blocked the card till emi ends and till then if the card gets misused, then i would have filed a case against or filed a dispute form.
Since of course i can't pay the whole outstanding amount or had i were able to pay the whole amount on the 1st place only, then why would i have purchased the tv on emi? That's an obvious thing. Right?

But, on december, i started getting calls that my payment got bounced, although i had sufficient funds for the emi; then how come i was getting calls of insufficient funds? No one told me no one reverted even after being requested/asked to revert back to me to 4-5 different people who called only to say keep sufficient funds.
Later on i realized by myself that credit card collection department tried to withdraw the whole outstanding amount i. E 39, 248/- approx. How come they get the authority to deduct the whole outstanding payment without my consent or prior information even after confirming the emi doesn't get affected???
I wont bear any extra charges incurred due to the credit card department nuisance neither will pay a penny extra for your fault and delay in everything.

Why the whole outstanding is been deducted without my consent? And why the emi been stopped without my consent and prior notice?
On what basis rs. 1970 was auto deducted again without informing and without any communication? And it got deducted again and again.

I need these to fall in place like i was assured while blocking the card i. E the emi to be continued with no interest charges which was already going smoothly or resolve accordingly. And i won't and i cant pay the outstanding amount at one go neither i will pay any extra amount due to the credit card department negligence or what so ever.

Below mentioned is the consumer complaint number for your reference
Complaint number - 1085229.

Also needed to add that,. For almost 15 days, i called like an insane every now and then to get connected to the hdfc credit card, and after so many battles of getting connected (Since the card is blocked, so cant telecall without entering the card details); the customer care person will just replay that they cant do anything rather than call back as they can't view details of the card. And then after numerous fake promises of call backs, got 2 calls from collection department - one guys who called was so rude that he made me cry with his behavior and the other lady who called was such kind of that she kept the phone on but didn't reply at & i waited for 8 minutes. They try to treat me with no respect and i feel humiliated by the unprofessional words they use. Well, already people are aware of the unprofessionalism of hdfc bank credit card.

Kindly look into this on very urgent basis.

Customer id : 44052003
Registered mob. : [protected]
Regalia first card ending : 9674

Executive was calling and chasing for the payment of 1950 rs only bcoz it was delayed for 1 month only as i said i have made a payment if 1000 rs on 28 of feb by billdesk from some other bank mode she was yelling and saying all the #. I seriously dont believe how your bank become the largest private bank sector

An executive was calling and asking for the payment of 1950 rs only i told i am out of station so, i will pay on 12th. I can pay online but i don't have the laptop and other options and i am busy for my sister's marriage i told him i came i will come then i paid but he was yelling with me and told me you have to pay today only. I have paid installment regularly you can check our track record also. I seriously don't believe how your bank become the largest private bank sector.

I had redeemed gift card voucher worth rs. 2000 using hdfc netbanking around 28th of december 2018. But the same has not been delivered to me yet.
On contacting the hdfc home branch and customer care, they have conveniently put the issue onto blue dart - the courier delivery partner.
But as per the awb number it's showing as courier returned to original shipper.

Then i called the hdfc customer care again and...

I deposited a canara bank cheque to hdfc bank. Cheque number: 727903
It was deposited on friday afternoon (01/02/2019) at hijewadi branch in pune.

The cheque now shows invalid status. I do not know the reason for this.
I had travelled to india from abroad and am no more in the country. Please help me understand why the cheque is in invalid status.

Customer care, just puts me on hold and no one seems to know a person who could answer my questions

I have applied for credit card and submitted all the required documents and today almost 15 days are over but till now haven't receive any mail or message from the bank regarding my credit card. And when i called to customer care and ask them to check the status with my mobile number and application number, they are saying that we don't have any thing for that.

I opened enps account with nsdl and chose hdfc bank for kyc verification on 24 jan 2019.
Till date my account is in frozen status.
I followed up with bank many times, i physically went branch for kyc verification but none of them knew about it. They told me to verify kyc with hdfc securities. When i called hdfc securities for kyc verification of nps account, they told me to verify with hdfc bank branch.
Worst experience with hdfc bank, i am using hdfc salary account since 10 years.
Hdfc bank you just lost one customer, if you don't improve your service you will loose many more.
Nps trust/nsdl please remove hdfc bank from your list of pop.

Dear Team

This comes to me as a surprise as I am yet to receive NOC letters for my closed credit card[protected].

I have availed these credit card during the year 2006, however due to some family emergencies and medical reasons I was unable to pay in time and hence cleared all the required dues through discussions with bank later.
Surprisingly still I haven't received my NOC letter, it been more than 3 years now.
Also the status is not correctly reflecting in my banking records.

The same was promised while closure, however I have got no call/mail regarding the closure & NOC.

Need urgent help.

Regards
Nishant
[protected]

Hello HDFC,

Please kindly note that without my authorization and knowledge you have deducted 2999 from my credit card for One assist Mfee on 19/01/2019 . I didn't ask for any service like that and please send my money 2999 into my credit card ..

Also please remove the auto deduction facility from my credit card, so this will not happen in future with this credit card.

my account number : [protected]
bank HDFC bank Ravipuram
Name : Lijo K.J.

Lijo

Greatly disappointed with HDFC banking as they have just taken off whole money as credit card fill usage amount from my salary account for not paying the credit card bill.
if minimum due is not paid on time they are chargin 5-10% of late fee plus IGST+ finance service charges etc etc.. then why they need to take off all money from my salary account, and block it putting in negative balance.
Customer care is not giving proper response .

Dear sir
I'm very sorry to inform you that the branch manager of banka branch are so unbehavior. He dosen't co-operate any banking issues and dosen't give proper information which want to know customers, as well as he reply straight & dry language, he used no any formalities, no normality.
For it i feel so same to go the branch.
So kindly request you make remember him that how to behave with customers. Thanks.

Submit a complaint
Dear mr. Executive (Hdfc-credit card issue department). It has been two weeks past, i dont get my credit card at all. Although the cedit card number has showing in my netbanking. I dnt know how to collect it. But it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. But i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. I dnt know how can i collect my credit card at all.. Please deliver my credit card as early as possible.
[protected]@outlook.com
Mob [protected]

Hi sir,
I have received a message stating that blue dart has undelivered the credit card. And second time it is pending for redelivery. And again stating card has been returned to us. Please contact customer care. Could you please help me out for redelivery of my credit card. I appreciate your support.
Boin. Naveena
Near manasa residency
Secunderabad

I applied for a HDFC REGALIA FIRAT credit card in September 2018 and was informed by the HDFC bank executive that the HDFC that the card is a lifetime free credit card with no charges. But i have been charged a 1000 membership fee on that which is a fraud. I want Hdfc bank to revert the charges as I was promised that this HDFC REGALIA FIRST credit card ending in 6427 is a lifetime free credit card.

Please reverse the amount of rs 5044.39 to my hdfc credit card ending 6640.
As this transaction is not made by me. This amount noticed me as i got massage from bank on 01/02/2019 that about the transaction on my credit card. Card is kept under my custody...
I'm sending dully filled dispute form...

Regards
Sandeep kumar
Card no [protected]

I have a salary account with hdfc from last 5 years and they were continuously showing negative amount but last month they showed negative amount of rupees 7, 308.94/- and auto deducted the money when salary credited. When calling to customer care not getting any replies and they not even mentioned any email address on which i can complain. I do not know what to do and where to complain. I am fully frustrated with this behaviour of the bank and i want to close it now. But i don't know how i will get my hard earned money back from this fraud bank.