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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 779

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U
Uma1994
from Chennai, Tamil Nadu
Feb 8, 2019
Resolved
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Address: 560100

I got a meaasage like this from hdfc bank.

Dear customer mandate reference no: hdfc[protected] issued to payu payments private limited with value rs. 28000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have processed this for applying personal loan with payu, but my kyc is not complete and loan is not processed. So i would like to cancel this adho as soon as possible.

I am attaching the screen shot of the messagr as well. Please help in cancelling this.
Mar 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No./Application No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
Respected Sir/Mam

I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No.#[protected] It has not been deliverd to me, Kindly look at this issue and help me out.
Thank's...
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    MEGHAJEE NARWADE
    from Aurangabad, Maharashtra
    Feb 8, 2019
    Resolved
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    Resolved

    I don't know what the hdfc bank is doing with my account on 31 dec 250 rs deducted and on 5th feb rs 709 deducted from my acc (Total=958) is deducted for "amb chrg incl gst for jan2019-mir[protected]" i dont know what is this deduction for. How bank peoples will deduce someone hard money without informing to them, if there is some charges then there should be a prior notice first, so that user should follow your bank polices.

    I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is maid on 5 feb 2019. And my account number is [protected].

    Meghaji
    Acc no:- [xxxxxxxxxxx9950]
    Bank name: hdfc bank
    Mar 14, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 11, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

    -Nadia
    HDFC Bank Customer Assistance
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      C
      chennam
      from Mumbai, Maharashtra
      Feb 8, 2019
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      Address: 560035

      My name is ravikumar chennam for past four years i am using hdfc bank customer. Card ending 4924

      Yesterday i got cal from lakshmi from kalyan nagar branch,[protected] i have given commitment i will pay the amount tomorrow, but later i relaised day 9 my bill will generate,

      So i informed to her i will pay amount once new statement got generated,
      As this any crime she started shouting on me.

      I dont know hdfc callers giving money to me for free, you are taking all charges late payee fee and interest and penlity and again you are shouting on me.

      I did not say i will not pay, i will pay next day, this is not first time same thing happend on my hdfc jumbo loan and my personal loan so i pre closed it because of their rude and arrogance behavior.

      Hdfc collection department very very worse and rude manner behavior for contacting customers.

      Is this is right means, i will pay 30k on 9th feb and with one week i will pay full amount and i will close credit card and my savings account.

      Please provide the feedback on this.

      Please let me know if anything required my end.

      Thanks,
      Ravi ch.
      +91-[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Feb 08, 2019
      Updated by chennam
      card number:[protected]
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        S
        sweetrevenge
        from Bengaluru, Karnataka
        Feb 8, 2019
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        Address: Bangalore, Karnataka, 560064
        Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

        Hello team,

        I made a transaction on 07/02/2019 in hdfc payzapp app wherein i transfer money to other bank account, once i click on submit to process the transfer it shows a message for a minute that waiting for banking confirmation and finally i got a message after minute that transaction is failed but when i refreshed the app it showed transaction is successful. And, till now the money is not credited to the bank account.
        Please help.
        HDFC Bank customer support has been notified about the posted complaint.
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          B
          bmahajan
          from Delhi, Delhi
          Feb 8, 2019
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110059
          Website: www.hdfcbank.com

          Hdfc bank

          This complaint against your car loan collection team agent called me and treat like goons and force me to meet or visited my home for threaten my family members. It was big mistake for taken car loan with your bank because hdfc bank such day by day getting worst bank.
          I am write here for request you stop all this illegal method rest will file case against all this in rbi.

          Agent name rajesh
          Phone [protected]

          From
          Bhupesh mahajan
          [protected]
          Mar 14, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Loan Account No., registered contact details complete issue on [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Feb 10, 2019
          Updated by bmahajan
          i already shared loan account number and same complaint with mentioned mail address but answer here publicly why always your bank behave like this with customer and ready to threaten. I am sure will you reply its not your executives and may be third party collection agencies worker done this but tell me one thing, this agencies you selected for collection so before that will you never check its work under rbi guidelines or will you given instruction do anything our bank behind to support you????

          its a big question mark to your bank but i know you never do anything .
          I know how to handle this kind of people and banks.
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            N
            Naveen Byalakere
            Feb 8, 2019
            Resolved
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            Address: 560040

            I have transferred amount 1lakh inr from hdfc bank to another bank account. While transfer hdfc bank failed to transfer money. The customer care is very pathetic they are not receiving calls at working hours after receiving they say this is the wrong department and they will transfer to the right one and then they cut the call. Very pathetic service i am going to cancel all the accounts and use their competitors. There net banking has a lot issues and you can't use your own hard earned money then why should we keep using their banking services
            Jun 12, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              bharathee
              from Mumbai, Maharashtra
              Feb 8, 2019
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              Address: 560068

              I returned an airtel sim card provided by my company in september 2018 before travelling out of india. The number was [protected]. I have a confirmation from my company that it was deactivated in september 2018 itself. Please note that it was a company provided sim and had no link to my personal bank account. After 4 months i see that airtel has sent a bill for some 3 lakhs rupees to my personal hdfc bank account bill payment. This is extremely unbelievable, unexpected and unacceptable. Where did they get my bank details? How do you accept a bill that comes without my consent or knowledge? Isn't it fraud? I don't know how many more such customers have been harassed like this. I want hdfc to investigate this thoroughly and get back to me with the details at the earliest. I also want to take it to the notice of relevant authorities to ensure airtel and hdfc are made accountable for this major unethical scam. Please advise. Thanks.
              HDFC Bank customer support has been notified about the posted complaint.
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                Pradeep umravatiya
                from Noida, Uttar Pradesh
                Feb 8, 2019
                Resolved
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                Address: Bhiwani, Haryana

                श्रीमान जी मै बहुत बार बैंक को फोन करके बोल चुका कि मेरे credit card statement भेज दिजिये या mail कर दिजिये पर मुझे सिर्फ झुठी तसल्ली ही दी जाती मैंने उनको ये भी शिकायत की मै card statement online भी नही देख पा रहा हु पर कोई सहायता न मिल पाई बस statement वे वैसे ही बोलकर बताते । Statement मै मैंने पाया की मुझे बहुत से charge लगे है जो कि मेरी जानकारी के विरूद्ध है so please provide my last 3 month credit card statement and remove my extra charge
                Mar 11, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 08, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform that, with online Netbanking facility, you can access your card account information and can view your latest 6 months statements. We request you to login to Netbanking facility for quick access of monthly statements. In case if your card account is not registered for netbanking facility please do visit our website www.hdfcbank.com > Personal > Ways to Bank > Bank Online > Netbanking > Register online.

                -Nadia
                HDFC Bank Customer Assistance
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                  L
                  Lakshman Sharma 2275
                  from Delhi, Delhi
                  Feb 10, 2019
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                  Address: New Delhi, Delhi, 110077

                  Sir, I've got a maruti Suzuki Swift desire of 2013 model. The car is registered as a commercial taxi at IGI airport. My HDFC FASTAG device got damaged in an accident in which my front windshield glass broke. So I hereby request you to provide me a new FASTAG device as soon as possible. I've also enclosed a photo depicting my device.
                  Car no. - DL 1T 8485
                  WALLET NO. - [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    pscis96
                    from Mumbai, Maharashtra
                    Feb 7, 2019
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                    Address: Mumbai City, Maharashtra

                    I have one HDFC account which was started as a salary account and its minimum balance can be 0 rupees. However, after leaving the job, You converted my salary account to a regular savings account automatically. you didn't inform me the minimum balance I should keep on the account. According to Reserve Bank guidelines, every bank is required to inform the customer about the minimum charge he should maintain prior in his A/C to levy penalties. Atleast You should inform about this. How can u deduct the money without any prior intimation If you people want to do such things let me inform once. You guys deducted more than 4500rs from my account, i kindly request you to look into this matter and and to refund the amount which you have been deducting without any intimation.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      krishna7143
                      from Visakhapatnam, Andhra Pradesh
                      Feb 7, 2019
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                      Address: 500032

                      I have hdfc sal account and get two wheeler loan from hdfc bank i paid every month emi 4938 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges (already charged multiple times)what is this charges and what is related this charge without message hdfc always problem complaint service and we not choice for other bank sal account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        ankursah
                        from Pune, Maharashtra
                        Feb 7, 2019
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                        Address: 411033

                        On Feb 5, 2019 Rs. 708 was deducted twice from my HDFC account for "AMB chrg incl gst" (probably because the account is now a savings and not a salary)
                        However, it is unfair for any bank to take money out of their customer's account without informing them. Now my balance has become negative when I actually wanted to use that money.
                        I have been an HDFC customer for over 10 years now and I also cleared a HDFC Car loan during this period. I do not deserve this so please refund this money
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Revsnth
                          from Visakhapatnam, Andhra Pradesh
                          Feb 7, 2019
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                          Address: Guntur, Andhra Pradesh, 522001

                          Respected sir/madam

                          My name is P.REVANTH KUMAR

                          I AM USING MY CREDIT CARD SINCE 3 YEARS

                          MY CARD NUMBER _-- { [protected] } recently last month i paid bill of my credit card paymentof rs 30;000 at the 3rd date of last month of 1st week at 11am morning at bank

                          But at the same day is billing date

                          I had already paid late pay charges at 2 days before

                          Please check my credit card statement

                          But paying at same date morning late at 11am already autopay on my card is debited & late charges apply to my credit card

                          But on that date at cash section we paid but already autopay has debited & autopay return charged charges

                          We got a SMS of return autopay charges

                          We ask cashier HE told please take amount has self & transfer in online ASAP

                          WE done at the same date

                          But I had already paid & send email to ur HDFC BANK about of my autopay return charges

                          But no return email or no reply from bank

                          Please check our statement details &

                          REFUND my AUTOPAY charges ASAP
                          Iam a HDFC CUSTOMER OF SINCE 3 YEARS OLD
                          EVERY TIME OF MONTH IAM USING & PAYING MY CREDIT CARD PAYMENT ON TIME ONLY
                          PLEASE CHECK

                          Please do needful to us
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Y
                            Yeshua
                            from Thrissur, Kerala
                            Feb 7, 2019
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                            Address: 401303

                            I submitted a mobile changing form last Thursday ie on 31st Jan 2019.But it's still not been done. My new mobile number is [protected]. I have the receipt. It's yet to be done

                            The bank has debited my account twice with RS. 286 against some one EMI charges but I don't have a loan nor a credit card. I repaid the Gold loan last June 18. I have attached the screen shot.So why such debit?. The bank has charged debit card fee whereas mine is a salary account there is no fee for debit card. Can you please explain.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shyamji Jankar
                              from Pune, Maharashtra
                              Feb 7, 2019
                              Resolved
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                              Resolved

                              Address: 411036

                              I missed my 2 months credit card payment due to financial issue and requested the credit card department that i will pay minimum due in 3rd month which i paid before the due date but they have blocked my salary account without any information and now i am unable to use my salary amount..
                              Last 4 digit of my credit card - 0294
                              Customer i'd[protected]
                              Every time i paid my minimum amount except last 2 month.. Please i beg you to please unblock my account because i am a single earnig person in my family and i will also make sure i will not miss my dues from next time.. Please look into this issue and sort it as soon as possible.. Thank you
                              Mar 11, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              With regard to your credit card we request you to contact our Debt manager at[protected]/41467902.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                sadhashiva
                                from Bengaluru, Karnataka
                                Feb 7, 2019
                                Resolved
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                                Resolved

                                I have submitted the closure request in btm layout branch next to karanth hospital branch on 22/11/2017, they never closed or contacted for non closure of account when i revisited to branch they informed to resubmit the form for closure and i have submitted again. Still it is not closed and charging to the non-balance maintenance of balance for both the accounts. Now they are giving reason as there is demat account link in saving account. So, it needs to be closed with paying charges. So, i have deposit the charges amount in saving account for demat account to recover the charges from my savings account but they have adjust the amount with there account non-balance maintenance. They are charging again and again for the non-balance. As they saying they will work in backend to close the accounts. Please look into this case.
                                Mar 11, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 07, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  S
                                  sudheer1223
                                  from Delhi, Delhi
                                  Feb 7, 2019
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                                  Address: 530020

                                  I have received sms from HDFC bank that rs-1899/- deducted from account to one assist plan on 05/02/2019 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

                                  Please deactivate it immediately and refund money asap

                                  My one assist Membership Id: [protected]
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                                    Poonammehta7
                                    from Delhi, Delhi
                                    Feb 7, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110044

                                    Dear hdfc bank,

                                    This is to inform you that i am hdfc bank customer from last 8 years. My customer id is 48540234. I have booked two rd from you in feb 2017 for 1 year. At the time of maturity the amount credited is lesser than from the amount which was shown at the time i have booked that rd. On dated 06.02.2019 i have called at your bank & asked about this deducted amount, then that employee said that he is raising a complaint regarding this & i will get my answer in 3 days. He said i will get my complaint no through sms & email. But on dated 07.02.2019 when i did not received any complaint no i called again in your bank & asked my complaint no. Then that executive said there is no complaint raised till that. Now my question is this why hdfc bank/their employees treat their customers like fool & play with their emotions. When i said your executive to raise my complaint then why he had lied to me & had not raised my complaint. I don't know about employee name but you can check my conversation with your employee on dated 06.02.2019, as you must have all recording for same. I want justice & want a justification on this issue. As well as i also want to know why my amount is lesser than the amount promised? Why you people don't feel like to tell your customers about this? This is not the way that you will deduct any amount any time without telling this to your customers.
                                    Mar 19, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 07, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Kindly email us at [protected]@hdfcbank.com and share us the Phonebanking Number (with STD Code) where you had contacted or branch address where you had visited with regard to your query/request. Please do restate your concerns in the email along with your account and contact details. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/1FVOjPE https://bit.ly/1eQZPmu The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      sbankewar
                                      from Pune, Maharashtra
                                      Feb 7, 2019
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 412207

                                      Dear sir,

                                      I am very old customer from hdfc bank.

                                      Deducted amount 177 rs + 177 rsaround 354 rs. Which is very difficult to understand. Request to refund my money.

                                      Account number is [protected].

                                      Amb chrg incl gst for dec2018-mir[protected]

                                      Amb chrg incl gst for jan2019-mir[protected]

                                      Really dificult to understand charges cut two times in a single day and when you started maintaining your balance.
                                      I request to bank that already amount is very high to maintain and we are already trying to maintain it.
                                      Mar 12, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 07, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 The charges are levied for non-maintenance of AMB for the months of Dec 18 and Jan 19. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        A
                                        Angel Aadhira
                                        from Chennai, Tamil Nadu
                                        Feb 7, 2019
                                        Resolved
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                                        Resolved

                                        Address: 603202

                                        Amb chrg incl gst for the month october has been deducted without any intimate. I will close the account if the bank is charging small amounts every month. Bank should send us an intimating message that year this much amount will be debited and what will be the charges and date too. This is worst bank i never had seen deducting amount from the needy peoples offen.
                                        Mar 12, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 07, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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