HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0308 without my concern on date:05/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : st190650078000010793765
Name :- brijendra sharma
Mobile no. :- [protected]
Credit card number ending :- 0308

I applied for hdfc credit card. All necessary documents submitted. Office verfication were done. I got sms that credit card processing were done also given me application number and given me track after 2 days. While tracking it is showing in errors. Mine application no is "[protected]e9" kindly let me know how many days it will take for approval. What is next process. I applied on mar 4 2019. Hdfc people responce is good.
Looking forward awaiting for your response
Thank you.

Respected Sir,

I am holding a HDFC credit card ending 9175 which was issued to me as I maintain an account with a pretty healthy balance throughout. I am very sorry to inform that being an old customer of your bank I feel I have been cheated on account of bearing this card. I had received a message starting an amount 4605₹ is due on my card. On calling the customer care on 19 the february I was surprised to know that I was charged on the account of presenting my priority card instead of my credit card at Chennai and Kolkata airport lounges.
Sir before using the card and leaving Kolkata I had enquired regarding it. The customer care never mentioned to me such conditions otherwise there is no valid reason for me to present the one which will be chargeable when I am holding both. If only they would have advised me correctly then the whole issue wouldn’t have happened .Every time on calling customer care they don't provide us complete information and as a result the bank makes profit by not providing the accurate information to innocent customers.

I hardly ever use my Credit Card also which can be verified by your systems and therefore these types of charges hurt the maximium and if this is the result o[censored]sing it for the first time then I really regret it and would like to assure you that I will never again use it.
Sir I would request you to please reverse the charges as soon as possible otherwise my relationship with the bank seems to be over.

Thanking you

Yours faithfully

Neetu Jhawar

My relationship manager Swapna Shrikhande from old padra road branch call on my register phone on 15/03/2019, but at that time i was not available. Sir since last 15 years i am loyal preferred customer in hdfc bank old padra and today she told me that if you don't want to talk with me then better go for normal customer her tone was very bad such rude behaviour not expected from relationship manager

Hi,

Today i made a transaction of 737 Rs for movie tickets on BookMySHow.After i entered OTP, Money got deducted but tickets are not booked.Please help me to get my refund back. I tried calling hdfc bank but they are not responding at this time.
Cheque/Ref No:[protected]
Narration:[protected]/TECHBOOKMYSHOW
Value Date: 15 Mar 2019
Time:3.38Pm

I had applied for a sip of ₹2000. However due to insufficient balance the amount could not be cut. Hdfc on the other hand did not even inform that there are penalties for such incomplete payments. They did not bother to inform me about such things prior!
Ach debit return charges 590rs is deducted 7 times in my account.
And total 4130 rs is deducted from my account.

This is highly disappointing!!

I had Hdfc life Group policy against my Home Loan of Tata Capital Housing Finance. I have pre closed my loan so policy also closed. Hdfc life has to pay Refund for balance period. they have paid but its less. I used policy only 11months. My policy No is PP000122, Certificate No:[protected]. Date of commencement 07/11/2017 for 9 years. My name is Vivekanand Kulkarni. Mobile No is [protected]. Current Address is T-202, Lodha Regency Sandap Road, Dombivali(E). Pin 421204.
I had sent so many email, phone call and Branch Visits but they did not Entertained. Now I need 100% refund

I have applied for fasttag on feb 7th 2019. Still i didnt receive the fasttag. I got the message like fasttag walled has been created. After that there is no response. Tollfree number always busy there is no proper reply as well. I am not sure representative wanted disconnecting my call or not. This is really very bad experience with hdfc fasttag service. My reference number is hfr103161.
I am giving advise to hdfc please stop your fastag service. Otherwise you will loose your brand values. Very very bad service.

I am chasing hdfc bank since more than a week to get my ppf account opened, but have received only next date for the process completion.
Is there any defined timeline to open a ppf account or the banks are doing things as per there own.
I have submitted all documents paper works and cheque of 5000rs to hdfc bank branch but still i have no other option to chase and follow up daily basis.

Why initially 5000rs is required to open a ppf account in hdfc bank???

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st[protected] charged 6.80
2. Dc intl pos txn markup+st[protected] charged 7.65
3. Dc intl pos txn markup+st[protected] charged 8.21

Why was i charged the above amount?
And please refund asap
Regards,
Sahaana manavalan

Dear sir/madam,

I have lost my food plus card and blocked as per discussion with your customer care.

I have balance in my food card around 1k.

I have called your phone banking many times to find the solution of new card with my updated balance but no one pick my call.

So please assist me what to do?

My email id is [protected]@gmail.com

Dear sir
I opened my current account in hdfc bank branch (Teekali gurgaon). Today i went to deposit cash in my a/c at hdfc jmd megapolis branch. Teller don't know her name) says
If you deposit cash in non home branch so you have to pay third party charge, but according to rbi rule if owner deposit cash in self account then bank can not take any third party charge. But she return me and says pls contact to your branch, and misbehave and misconducting with us front of many customer. After interfering my home branch manager, and jmd branch manager she deposited cash and shouted to our branch manager in phone call and treating with me just like we are road side business man. Please take seriously. Hdfc staff should improve their behavoiur.
I am a client of hdfc bank for the past 1 yearand hold current account in your teekli gurgaon branch. I have other current a/c in yes bank but seriously yes bank is so better for customer service and staff behaviour.

I had financed a laptop six months back through hdfc and provided my bank details for emi's. For the first month, emi was deducted from my bank account, but from the second month, i got the messages that 'ecs mandate rejected', from that month, i used to pay through cash to their collection agent.

Till that time, their staf[censored]sed to say, you don't need to pay any extra amount as this is our fault, but i used to get messages that there is an extra overdue amount, but when i asked, they keep on saying ignore these messages, you only need to pay the emi amount.

Now, this is the last month for the emi, now they are saying you need to pay extra charge. I don't understand why a customer will pay the extra charge when fault is at their end, they were unable to submit ecs form to the bank.

I am tired of calling and explaining situation to hdfc's staff and none of their senior members respond. This was my first and last experience with hdfc giving pathetic service to their customers. Feel free to contact me on [protected] if any of the hdfc staff members will pay attention to this complaint.

File no:[protected]

[30 nov] : submitted post dated cheques along with ach form at the time of disbursement.

[7 dec] : i received the mail from hdfc bank employee that cheques and ach form has been misplaced. Please send the mail to cancel the cheques.
I sent the mail for cancelling the cheques.
Then i was asked to pay online through payment link shared by bank employee. I paid the emi online and asked to activate ach for future emi.
I received the mail with message "noted".

[13 feb] : i charged for late payment. Which was the result of 7th dec. Incident.
[9 march]: i sent mail to hdfc bank employee for refund the extra amount i paid for late payment and bank manager approved over mail to waive off the amount.
But later bank employee says we can not refund already paid amount.

I have sent multiple emails to hdfc bank and still issue is not resolved.
Now they are saying if i don't pay current month emi then i will get late payment fee on current month as well.

Please let me know if you need any email copy.

Resolution :
1. Refund the extra amount charged to me.
2. Activate ach for my account.
3. And provide the online payment link till the time ach gets activated.

Sir i applied for car loan through netbanking, (Zip drive car loan)
I filled the required details while applying the loan, i. E car details, car dealer address from whom i want to purchase car.
After submitting the online form immediately i received the message from hdfc that my car loan of rs 1006000 /- has been disbursed to sharayu hyundai, navi mumbai, & e-delivery voucher no. Is [protected]

Now i want to change my car (Make & model) i. E i want to purchase from other dealer.
So request you to please cancel my car loan.

Raj roy

Respected sir/mam

I had applied for a credit card though hdfc bank, meanwhile you had send it to me also through blue dart couriear, the awb no. For my card is :-[[protected]]. It has not been deliverd to me, kindly look at this issue and help me out. And please mail to blue dart office i will collect my card tomarrow blue dart office.
Thank's...

Don't know what the hdfc bank is doing with my account this is first time when bank deducted (Total=708) in this "amb chrg incl gst for jan2019-mir[protected]" i dont know what is this deduction for. How bank peoples will deduce someone hard money without informing to them, if there is some charges then there should be a prior notice first, so that user should follow your bank polices.

I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is maid on 6 feb 2019. And my account number is [protected].

Please check that as per this reference number the complaint against unauthorised transaction done from my credit card has gone in my favour. It is logic that any late fees, igst and taxes against that transaction should also be waved off. But i have been told to pay that. Does that make any sense? If you agree that i have not made that transaction then why should i pay any other fees applicable on that transaction? Because of this issue i terminated my account with hdfc. I had raised concern on this but nobody replied on same. The collection department never picks up and gets disconnected automatically. Please resolve this issue

Hi,

This is to inform you that i had a salary ac with hdfc bank back in 2014 (Account number - [protected] name - vikas mishra) which i used for couple of months and then had to leave the job because of some medical emergency i was also given a credit card from the same hdfc bank with credit card number - [protected] which i payed until i can but because i was not physically fit had no job or source of income situation came to keep this bill aside later when i started working i payed all my dues with all interest and late fee towards the credit card i had with full amount with no settlement i also have an noc for it which i have attached with this complaint. Now when after i did all this and went to the bank to close the ac to close the ac as i have cleared ally dues they denied to help me saying that they cannot do anything from their end as it still shows a lien bal of my credit card and asked me to call customer care for further help which i did as my nearest branch of hdfc advised me when i called customer care they asked me to visit the nearest branch now today is the day that i have visited all the hdfc branch in my district of prayagraj and nobody is willing to help but giving me a new story to run around. So now only help requested from you is to please remove the lien balance from my hdfc ac mentioned above asap after verifying all the dues that i have cleared so that i can open a new hdfc salary ac for me which my company is requiring on urgent basis so please do treat it as high priority or else i would have to loose this job of mine.

Thank you,
Regards
Vikas mishra
Mob - [protected], [protected]
Hdfc account number - [protected]
Ifsc - hdfc0000929
Credit card number - [protected]

I am a card holder of diners club credit card.. For amc to be free i was told that i need to pay any kind o[censored]tility bill like post paid telephone bill, for that i can use the payzapp app, but when trying i m unable to use the service, msg is showing that only visa, master or rupay cards are accepted and this type of card is not supported.. The card given to me is pulse discover.. How to pay my bill now?? I have been given plenty of other wrong information before also.. Like emi facililty i was told is there but later on i got to know that there is no such facililty for this type of card.. Pls see that i get to pay my utility bill through payzapp.. Otherwise i will have to surrender my card asap..
Plenty of times i have called up customer care inspite of that not getting required support.. Pls advise how to pay my bill through payzapp so as to make my amc free.. Or if any other payment mode also there pls confirm..