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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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A
Ajitsingh7790
from Rajkot, Gujarat
Feb 11, 2019
Resolved
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Address: Ahmedabad, Gujarat, 382424

Respected all,

Thia is 3rd time to check the status of my home loan subsidy application status which comes under pmay and which is centre government policy and really disappointed to see the speed of the concerned departments involved in pradhan mantri awas yojna which says " housing to all by 2022'.

Can we fulfil the willing of pmo india by this speed??? I don't think that we can provide minimum housing to the needy people by next 4 years, who gets an encouragement by the pradhan mantri awas yojna home loan subsidy to the needy and eligible people of india.

If a bank or nhb is taking more than 6 months to approve one application of an applicant who believes that he is eligible for same and have provided all the required document on time to the bank and still struggling to check the status of his application.

I have applied for pradhan mantri awas yojna subsidy through hdfc (Nikol branch) 6 months back or say in august 2018, which is still not credited to my loan account and i am not getting clarity why its pending for so long and how much more time it will take or whom to contact for same.

Although i don't see any customer care who can help me in this regards, i called to mithakhali branch they informed me that i have other properties as well (I am clarify to you i do not have any properties.)

The hording of bank and pmay says get credit linked home loan subsidy within 90 days of home loan application. But i think its only in adds.

Please give me legitimate answers.

Below are the details.
Loan a/c # : 63367514
Loan amount : 1100000
Branch : hdfc nikol
Mar 18, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance
Feb 11, 2019
Updated by Ajitsingh7790
Loan a/c # : 63367514
Loan amount : 1100000
Branch : HDFC NIKOL Ahmedabad
Verified Support
Feb 13, 2019
HDFC Bank Customer Care's response
Dear Ajit,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Loan a/c # : 63367514
Loan amount : 1100000
Branch : HDFC NIKOL Ahmedabad
On Feb 2 through acct no [protected] debited rs 5000 but not credied benificery sbi account [protected] .UPI [protected]@ikwik & rrn[protected]
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    Vintheexp
    from Chennai, Tamil Nadu
    Feb 11, 2019
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    Address: 600035

    I opened an account in selaiyur branch hdfc bank on 19 th jan, i was supposed to recieve my welcome kit in 7 working days but account creation notification itself received after 9 days and its been almost a month and not received it yet I have personally visited the branch two times and still the process is too slow never expected it and request to resolve it at the earliest
    HDFC Bank customer support has been notified about the posted complaint.
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      Jaimin Dattani
      from Surat, Gujarat
      Feb 11, 2019
      Resolved
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      Address: Vadodara, Gujarat, 390007

      I had Made an application for Delink of Credit card as well as Jumbo loan to Chennai HDFC Bank Credit Card Division but application get rejected, Visited branch but do not get response, Called Customer care but not get updated, They have taken complaint. I need to close my account and without Delink of Credit card as well as Jumbo box I am not able to close the account. I do not want to get Penalized for Non maintenance of Minimum balance at bank account.
      Mar 22, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TW[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        poojasannareddy
        from Chennai, Tamil Nadu
        Feb 11, 2019
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        Address: Chennai, Tamil Nadu

        While creating salary account in HDFC, a credit card has been issued during May 2018 to me and still i didn't activate my card yet and i didn't initiate any smart pay service but i m getting calls/msgs that i have payment overdue.
        I got recharge amount as 100 rs for 2 months for my number and i didn't know how i got that amount at that time and now they are telling i have to pay this amount and also fine.

        Am not sure y i have to pay for the service which is activated without my knowledge.

        Person who issued credit card to me is Ratchagan from Chennai(HDFC bank).

        Kindly let me know how to cancel my card and please take action on these kind of issues as it is happened even for my friends.

        Kindly take action ASAP.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          shashvatdixit
          from Delhi, Delhi
          Feb 11, 2019
          Resolved
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          Address: New Delhi, Delhi, 110057

          Rs 5, 015 have been debited from my account. The message read "INTER-BRN CASH CHG INCL GST 040219". This is not acceptable, I had no prior intimation of these charges.

          Request you to please follow up and check why this amount was debited. I would like to highlight here that these charges should only be levied after conveying the reason for the charges to the bank account holder.

          Shashvat Dixit - Bank Account Number - xxxxxxxxxx9491
          Mobile Number - [protected]
          HDFC Bank, Vasant Vihar Branch
          Mar 15, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly note that cash transactions at home branch is charged as below. 2 lakh ---Free per month per account. Above 2 lakh---Rs.5/- per thousand or part thereof, subject to a minimum of Rs.150/-(plus taxes as applicable) Kindly refer below URL for details on charges applicable. https://bit.ly/2AVksOb

          -Zubin
          HDFC Bank Customer Assistance
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            A
            Ankuur Aggarwal
            from Bhilwara, Rajasthan
            Feb 10, 2019
            Resolved
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            Address: Meerut, Uttar Pradesh, 250001

            I have an sb a/c [protected] in hdfc bank (+91 [protected]) and i have transferred rs 10, 000/- using imps on 9 feb 2019 to pnb a/c:[protected] begum bridge, meerut. The imps ref no[protected]. Amount was debited from a/c but not yet credited to recipient. I got sms message on my phone that its timed out and status shows in my statement as transaction initiated. Please look into this issue and resolve it as soon as possible.
            Mar 15, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              D
              Diksha Khandekar
              from Pune, Maharashtra
              Feb 10, 2019
              Resolved
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              Address: Pune, Maharashtra, 411057

              Hi team,

              Please note i have transferred 9001/-amount to my another account through imps - eff 4/02/19. But amount has been not credited yet.

              Beneficiary account number: [protected]
              Name of bank : sbi
              Transaction date : 4/02/19
              Reference no: imps[protected].

              As i am really fed - up facing transaction issues with hdfc bank.

              So, could you please update me as soon as possible.

              Regards,
              Diksha khandekar
              Mar 15, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction, beneficiary account statement and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

              -Zubin
              HDFC Bank Customer Assistance
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                A
                Ashish.i
                from Handia, Uttar Pradesh
                Feb 10, 2019
                Resolved
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                Address: New Delhi, Delhi, 110044

                Dear team,

                First of all i apologies for delayed payment every month due to having lots of financially challanges. But i also pay my minumum amount of hdfc credit card monthly. This month after paying some amount for hdfc credit card remain whole bill amount has been sattled /reflected in my hdfc salary account by hdfc team. My account reflected negative balance because you guys sattle credit card amount in my salary account. I also try to resolve my financially issues asap so that i can pay bill amount as per bill timeline. Kindly remove negative balance from my hdfc saving/salary account and give 2 month more time for financial issue resoluation or paying more than minimum amount.

                Amount reflected - 45000 something
                Credit card limit 37000
                8000 may be os amount interest charged by hdfc bank. This need to be waive and also need to resolve reflection negative amount in salary/saving account
                Mar 20, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 12, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed regarding your credit card account and request you to contact our debt management executives at:[protected]/66668102 for any queries in this regard.

                -Nadia
                HDFC Bank Customer Assistance.
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                  G
                  Gaurav Borole
                  from Chinchwad, Maharashtra
                  Feb 9, 2019
                  Resolved
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                  Address: Pune, Maharashtra

                  Hi, i have salary account in hdfc near about 6-7 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. My hdfc existed old salary account showing -9276.79 balance.
                  The bank converts my salary account converted into savings account & charged monthly.. Now its -9276.79 negative balance. Without my permission how can the bank convert my salary account into savings account?

                  Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                  I approach branch, but they behaved rudly & refuse to close account. If you call customer care they never get back to us with solution.
                  Please justice to me. 9000 is huge amount to me. What is the solution?
                  What is the action will take against this bank.

                  Bank details:
                  Branch code: 000149
                  Plot no. 14, mayur colony, opposite jog high school,, kothrud, pune - 411029, maharashtra
                  Mar 16, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 11, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                  -Anay
                  HDFC Bank Customer Assistance
                  Jul 10, 2019
                  Updated by Gaurav Borole
                  Thank you www.consumercomplaints.in for looking into it!

                  I received call from HDFC. Lady who was on the call were very rude. They just asked me to visit branch and didn't talk anything about closing an account as it is inactive around last 1year. Until and unless bank give us proper updates, I can't visit bank for further process to close account. Bank is far away from my Home, so i dont want to visit bank again and again.

                  Problem is not resolved yet
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                    R
                    Rommygupta
                    from Patiala, Punjab
                    Feb 9, 2019
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                    26.3.2018 ko credit card swipe kiya tha. Pos machine pae. 5 mahine baad paise account main paise aayae. Auto debit 22000 bi hua aur ab bi balance nikala hua kisbaat kaa. Reason 1yr sae mera card block hai na koi swipe hua full amount return krdi hui hai...
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                      S
                      sngupta28
                      from Chennai, Tamil Nadu
                      Feb 9, 2019
                      Resolved
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Hello,

                      I have raised a request for cheque book and amount was deducted from my account.
                      I was not in home as i am working professional, the person came for delivering talked to me on phone and said that he will deliver it in morning but i tried contacting him again and again and he didn't receive the call.

                      Then after some days i got message that my cheque book is with bank. I had to go outstation so was not able to go and pick after some months i went to bank and they are saying that cheque book is discarded and destroyed within 1 week. They are not refunding my amount also.

                      Making fool o[censored]s i have not not been informed that my cheque book will be destroyed.

                      Private banks are taking our hard earned money without any information.
                      Mar 17, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 09, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Feb 23, 2019
                      Updated by sngupta28
                      what ref No??
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                        S
                        sngupta28
                        from Chennai, Tamil Nadu
                        Feb 9, 2019
                        Resolved
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hello,

                        I have an account with the bank since 9 year approx and now i can see that charges are deducted without taking any permission.

                        From my credit card, membership fee is deducted but while assigning it was said that it is life time free card. This is fraud and i want my amount to be refunded. Without any call or message they have deducted the amount.

                        Thanks
                        Sonam gupta
                        Mar 17, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 09, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your Card No., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Feb 22, 2019
                        Updated by sngupta28
                        I have sent an email at the same email id also logged complaint through mobile and complaint number is [protected].Theywere saying that the money will be refunded in 3 days but I have not got any refund of money yet.

                        I can see still iGST-VPS transaction deducted on 17/02/2019.

                        Poor service of HDFC bank. Disappointed as we are working professional and it takes a hell lot of time to call and take followups
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                          Pradeep Mohan Rao
                          Feb 9, 2019
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                          Pradeep
                          9:48 am (3 hours ago)
                          To grievance. Redressal, support

                          Hi

                          I have been using my hdfc forex card for all transactions in canada. Card no: [protected]. I had made two transactions of 874 and 931 dollars on 12th and 17th of jan at staybridge suits which is a valid one. But i see charge back has been raised against that which i had not requested. I want the charge to be cancelled and amount to be credited back to merchant account. Merchant has been trying to claim the amount but bank is denaining every time since charge back is raised against these two transaction.
                          I have been dropping multiple email to [protected]@hdfcbank.com from past 7 days but no reply all. I want this issue to be resolved asap since i am getting daily call from merchant asking me pay back this amount.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            Karthick Samraj
                            from Avinashi, Tamil Nadu
                            Feb 8, 2019
                            Resolved
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                            Resolved

                            Address: 560037

                            Hi,

                            Please find the below two unsuccessful transaction details, amount debited from my account credited card till now refund not happened. Transaction date[protected]

                            Rs.100.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

                            Rs.100.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
                            Mar 17, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 11, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                            -Nadia
                            HDFC Bank Customer Assistance
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                              R
                              Rittamadam
                              from Ambala, Haryana
                              Feb 8, 2019
                              Resolved
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                              Resolved

                              Sir /madam
                              I am arun kumar having account in hdfc bank since five year.. On 26th january my amount got debited with 10000 and 6000 at 01:08pm and 01:09pm. While atm is in my pocket.. I dont why and how this would take place.. I complained this before too.. But no response from hdfc side. They called just once and discntd in between.. Plzz look into this matter on urgent basis.. My account number is..[protected]
                              Mobile..[protected]
                              Mar 15, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 11, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debit of charges and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                Rittamadam
                                from Ambala, Haryana
                                Feb 8, 2019
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                                Respected sir/madam
                                I am having hdfc bank customer since 5 years.. On 26 january.. My acvount got debited with rs 10000 and 6000.. While my atm is in my pocket.. Since sometime before i withdraw amount of 4000 and 1000... But i hadnot withdrawn 16000.. They are debited from different area and different atm.. I had previously complain of this.. But no response.. Hdfc customer called me once and discncted in between.. My account number is..[protected]
                                My name is arun kumar
                                Mob..[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Santhiya Vasudevan
                                  from Hyderabad, Telangana
                                  Feb 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu, 641035

                                  Hi this is santhiya, actually i paid my minus balance of rs 2500 on month starting it self after also they holded my account balance 6700, when i called customer care they asked to pay at least minium due i was made that on 3rd feb it self when called on 1st day cust care said 24 hrs to 48 hrs when i called on 3rd they said 3 working days again when i asked on 4th day they said 4 working this is the 5th working day still now i didn't receive amount from my account, please take my compliant as priority sir/madam because i'm staying out of my home i have to pay my hostel fee on 5th it self still now im not able to pay itz been only 1 month im staying i don't no anyone here to get the amount when ever i go for a hostel canteen they are asking for fee infront of everyone this is the 2nd day without food drinking coffee tea that's it i don't no whether you understanding my situation or not if they asked to vaccat my room no other go i have to go back home i have leave my job as well for 30000 credit card i'm losing everything please please do something please my very kind request
                                  Mar 15, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Feb 08, 2019
                                  Updated by Santhiya Vasudevan
                                  Please do something and return back my amount please
                                  Verified Support
                                  Feb 11, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    kashif kadri
                                    from Ahmedabad, Gujarat
                                    Feb 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390012

                                    As i have a finance loan on my phone
                                    The emi payment was ecs but since i have got the loan the first payment was cleared by ecs. But after the second month ecs was stoped and i have to pay the emi by cash. Since complaining twice the bank has not solved the problem. Am really fed up by the bank
                                    I hope hdfc will help me out
                                    You're faithful
                                    Kasif kadri
                                    Contact.[protected]o
                                    Mar 17, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 08, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    18 aug 2018 dedeucted 885 rs annual charges .i am service un punjab police .i have saliried account so please refund acc no [protected]
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                                      skpramod
                                      from Delhi, Delhi
                                      Feb 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: Satna, Madhya Pradesh, 485001

                                      Dear sir,

                                      I am writing this mail after disappointed with the services of hdfc card. Two month back, i got this card and since then there is no communication but getting delay pay deduction on every month bill. Some time the customer care were calling and threatening to me.

                                      I am using the credit card since last 20 years but never paid a dalay fee of 1 rupee. With the false commitment they hdfc card was made. I am in a position to pay in time but in place of supporting they are harassing me and cutting delay fee.

                                      I am writing this mail in a hope that proper care would be taken on my issue with to develop confidence on the hdfc card.
                                      Mar 11, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 08, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We can help with that. Please write to [protected]@hdfcbank.com with your Card No., complete concern & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      This is regarding refund by irctc which has been processed by the bank.I even got a message from the bank regarding the same that refund has been processed but this money has not been reflected to my account yet
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                                        B
                                        Budham
                                        from Muzaffarpur, Bihar
                                        Feb 8, 2019
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                                        Resolved

                                        credit card bills

                                        Hi
                                        I'm your hdfc credit card customer
                                        My card no is[protected].
                                        From last six month i am trying to get my all purchasing bills or segregates bill from your bank against my card no
                                        I already visited your local branch in patna however i called customer care toll free no but they all are refuse to help me for getting my bills
                                        So finally i am helpless and want to take action against you in consumer court.br...
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