HDFC Bank Complaints & Reviews

Address: 411033

On Feb 5, 2019 Rs. 708 was deducted twice from my HDFC account for "AMB chrg incl gst" (probably because the account is now a savings and not a salary)
However, it is unfair for any bank to take money out of their customer's account without informing them. Now my balance has become negative when I actually wanted to use that money.
I have been an HDFC customer for over 10 years now and I also cleared a HDFC Car loan during this period. I do not deserve this so please refund this money

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh, 522001

Respected sir/madam

My name is P.REVANTH KUMAR

I AM USING MY CREDIT CARD SINCE 3 YEARS

MY CARD NUMBER _-- { [protected] } recently last month i paid bill of my credit card paymentof rs 30;000 at the 3rd date of last month of 1st week at 11am morning at bank

But at the same day is billing date

I had already paid late pay charges at 2 days before

Please check my credit card statement

But paying at same date morning late at 11am already autopay on my card is debited & late charges apply to my credit card

But on that date at cash section we paid but already autopay has debited & autopay return charged charges

We got a SMS of return autopay charges

We ask cashier HE told please take amount has self & transfer in online ASAP

WE done at the same date

But I had already paid & send email to ur HDFC BANK about of my autopay return charges

But no return email or no reply from bank

Please check our statement details &

REFUND my AUTOPAY charges ASAP
Iam a HDFC CUSTOMER OF SINCE 3 YEARS OLD
EVERY TIME OF MONTH IAM USING & PAYING MY CREDIT CARD PAYMENT ON TIME ONLY
PLEASE CHECK

Please do needful to us

+2 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 401303

I submitted a mobile changing form last Thursday ie on 31st Jan 2019.But it's still not been done. My new mobile number is [protected]. I have the receipt. It's yet to be done

The bank has debited my account twice with RS. 286 against some one EMI charges but I don't have a loan nor a credit card. I repaid the Gold loan last June 18. I have attached the screen shot.So why such debit?. The bank has charged debit card fee whereas mine is a salary account there is no fee for debit card. Can you please explain.

+2 photos

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411036

I missed my 2 months credit card payment due to financial issue and requested the credit card department that i will pay minimum due in 3rd month which i paid before the due date but they have blocked my salary account without any information and now i am unable to use my salary amount..
Last 4 digit of my credit card - 0294
Customer i'd[protected]
Every time i paid my minimum amount except last 2 month.. Please i beg you to please unblock my account because i am a single earnig person in my family and i will also make sure i will not miss my dues from next time.. Please look into this issue and sort it as soon as possible.. Thank you

Mar 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card we request you to contact our Debt manager at[protected]/41467902.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have submitted the closure request in btm layout branch next to karanth hospital branch on 22/11/2017, they never closed or contacted for non closure of account when i revisited to branch they informed to resubmit the form for closure and i have submitted again. Still it is not closed and charging to the non-balance maintenance of balance for both the accounts. Now they are giving reason as there is demat account link in saving account. So, it needs to be closed with paying charges. So, i have deposit the charges amount in saving account for demat account to recover the charges from my savings account but they have adjust the amount with there account non-balance maintenance. They are charging again and again for the non-balance. As they saying they will work in backend to close the accounts. Please look into this case.

Mar 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 530020

I have received sms from HDFC bank that rs-1899/- deducted from account to one assist plan on 05/02/2019 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

Please deactivate it immediately and refund money asap

My one assist Membership Id: [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110044

Dear hdfc bank,

This is to inform you that i am hdfc bank customer from last 8 years. My customer id is 48540234. I have booked two rd from you in feb 2017 for 1 year. At the time of maturity the amount credited is lesser than from the amount which was shown at the time i have booked that rd. On dated 06.02.2019 i have called at your bank & asked about this deducted amount, then that employee said that he is raising a complaint regarding this & i will get my answer in 3 days. He said i will get my complaint no through sms & email. But on dated 07.02.2019 when i did not received any complaint no i called again in your bank & asked my complaint no. Then that executive said there is no complaint raised till that. Now my question is this why hdfc bank/their employees treat their customers like fool & play with their emotions. When i said your executive to raise my complaint then why he had lied to me & had not raised my complaint. I don't know about employee name but you can check my conversation with your employee on dated 06.02.2019, as you must have all recording for same. I want justice & want a justification on this issue. As well as i also want to know why my amount is lesser than the amount promised? Why you people don't feel like to tell your customers about this? This is not the way that you will deduct any amount any time without telling this to your customers.

Mar 19, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the Phonebanking Number (with STD Code) where you had contacted or branch address where you had visited with regard to your query/request. Please do restate your concerns in the email along with your account and contact details. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/1FVOjPE https://bit.ly/1eQZPmu The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 412207

Dear sir,

I am very old customer from hdfc bank.

Deducted amount 177 rs + 177 rsaround 354 rs. Which is very difficult to understand. Request to refund my money.

Account number is [protected].

Amb chrg incl gst for dec2018-mir[protected]

Amb chrg incl gst for jan2019-mir[protected]

Really dificult to understand charges cut two times in a single day and when you started maintaining your balance.
I request to bank that already amount is very high to maintain and we are already trying to maintain it.

Mar 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 The charges are levied for non-maintenance of AMB for the months of Dec 18 and Jan 19. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

-Nadia
HDFC Bank Customer Assistance

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 603202

Amb chrg incl gst for the month october has been deducted without any intimate. I will close the account if the bank is charging small amounts every month. Bank should send us an intimating message that year this much amount will be debited and what will be the charges and date too. This is worst bank i never had seen deducting amount from the needy peoples offen.

Mar 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dharwad, Karnataka, 580004

Today i. E. 7/2/2019, i spoke to anishkumar he doesn't have a process knowledge and manners to listen to a customer, and he was so arrogant when i asked to transfer the call to team lead or a manager he said no one is in office and the office is managed by only executives, i am wondering i work for a customer service and senior leads not available on floor that's pathetic.

My suggestion is put him in training and and teach him manners to speak to a customer and knowledge on the process.

If required listen to the calls of the conversation.
2nd time i called and spoke to executive ranga and i am not happy with the the service.

Mar 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll certainly look into this for you. Kindly share with us Account No/Card No., the number you called upon, purpose of the call, along with the registered mobile number & email ID for further assistance. All the details you provide will remain confidential and only be visible to HDFC Bank Admin.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll certainly look into this for you. Kindly share with us Account No/Card No., the number you called upon, purpose of the call, along with the registered mobile number & email ID on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110065

Website: www.hdfclife.com

I have 2 policy in hdfc bank
My policy number is 17188846, 17923317 which is hdfc life policy started
When i bought these policy i was told that i will be getting 8-10% return every year without any market risk..
Also i was told that the maturity of the policy is 5 years.. They haven't told me the maturity of policy is 10 years and 15 years
The one who made these policy is left the bank.. Her name is ankita
I made this policy because of 5 years only...
1788846.. I paid 5 premium of this policy. I was thinking that i will be getting the amount this year
I didn't get that much of return. Plus i also get to know that the maturity of these policy is 10 and 15 years
I trusted on you because of your hdfc good will.
I am a premium customer of bank
It's my hard money and i feel bad with these type of service.
I am very disappointed with this whatever happened to me..
Therefore i don't want to continue this policy anymore
I am really depressed.. Kindly return my money as your person mislead me and given me false commitment

I was mislead so badly. So help me

View replies

HDFC Life Customer Care

from Chennai, Tamil Nadu

Feb 8, 2019

Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

A message is received from HDFC Bank Credit card division that a transaction of Rs. 9750.00 is made from my credit card No. xxxx5563 on 06.02.2019 at 21.39.29, while this transaction is not carried out by me. You are requested to look into the matter appears to be a fraudulent transaction and reverse the amount of transaction back to my account at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122016

Hi,

Sir,
I am a customer of hdfc bank from august 2017, when i am working on an bpo company after that i have resigned there and become a umemployed till six month from feb 2018 to aug 2018 the they changed my a/c in saving and collected a charged of 700+ something without any perior notice but i don't mind and paid all money and then starting paying every month nearly 10000+ amount but in dec 18 and jan 19 i have kept these money only for 5-5 days so, why its showing negative balance in my a/c pls help me to avoid this charge.

Mar 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Nadia
HDFC Bank Customer Assistance

Feb 11, 2019

Updated by adityaishereforcharge Sir,

Today i visited in our bank branch for solution my query there i concern about it by Branch Manger and then they advise me that, in my record your a/c showing in saving a/c so, if you not able to maintained minimum balance and our Bank is not tie with your company then please close your a/c its beneficiary for you but i said that my company is tie with your Bank and i had received salary in my a/c so, she said that you need to concern with the executive who is in contact with your company and request him to remap your a/c then your a/c has been change in salary a/c and there is not any charge to maintaining minimum balance.
So, my query is that when i provided my a/c to bank executive to send salary then why he don't remap my a/c and change my a/c in salary so, its not a my fault so why i give this charge and second thing is that when last year last time from my last company i have received my salary in fab 2018 and after six month i had received salary in my a/c so, then bank charged only 200+/m and said after 3 month your a/c has been changed in saving a/c and there are charged of three month 700+ rupee and now when i concern with Bank Manager she said that there is charge up to 700+/m for not maintaining minimum balance in a/c so, how it happen that there is difference charge in a same financial year in a same a/c, please sir, help me for avoiding these charge because i m not able to pay it and change my a/c in current a/c means not any benefit and not any charge so, please sir its very grateful for me.

Thanks & regards
Aditya Prasad
A/C No. [protected]
Customer ID[protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 395001

I have an account in hdfc bank bhatar branch surat.
My rm name is ankit and i m not satisfied from hime many times he do well and many time he don't reply my call and messeges. I had given new loan documents to him from 1 month still no reply by him

So please do my problem solution asap

Thank you

Joheb virani
[protected]

Ac-[protected]

Mar 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that our Bank official Mr. Ankit Nemani has contacted you to address your queries and concerns. Please feel free to speak to Mr. Ankit Nemani on [protected] for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kurukshetra, Haryana, 13118

Today i'm visited in hdfc bank kurukshetra maine branch for account statement when i asked to statement she told me printer is not working from last week. Wheather she can provide the statement from other branch printer or emai etc. Moreover after complaint very poor response by senior staff. So request to all my frnd plz avoid hdfc bank and service. Staff of the branch very irresponsible and uncoperative
Chand singh [protected]

Mar 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Customer ID with registered contact info, Complete address of the branch that you visited along with the date and time of the visit & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Paschim Medinipur, West Bengal, 721507

I am in a medical emergency & tried to withdraw an amount of rs 5000 from hdfc atm at midnapore town near zilla parishad. After all necessary steps the atm shows a message as 'unable to dispense cash.' but my money debited from my a/c. My a/c is in canara bank. Canara bank debited the amount but after several hours i did not get any message for amount credit. After checking balance enquiry it shows cash debited.

Feb 7, 2019

Complaint marked as Resolved

...

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 620003

Hdfc bank put hold of Rs.95, 000 to my sb account.unable to pay my loan also all the loan cheques getting bounce back i have already paid the credit card due but still they hold my funds of Rs.95, 000 i tried 10 times to contact customer care but no one response properly i am totally helpless

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411014

I have make a payment of total undue amount of rs 214 but still the bank try to debit the amount from my account using autopay debit facility. But i don't know why the bank is debiting the amount once already payment has been done for the credit card due amount. The bank charged rs 450+81 (Gst). I also called the customer care they have said a request has been raised but the bank rejected the request.
Please check and refund the amount.
My phone number :[protected]

HDFC Bank customer support has been notified about the posted complaint.

Feb 06, 2019

Updated by Prince Nikam I have make a payment of total undue amount of Rs 214 but still the bank try to debit the amount from my account using autopay debit facility. But I don't know why the bank is debiting the amount once already payment has been done for the credit card due amount. The bank charged Rs 450+81(GST).I also called the customer care they have said a request has been raised but the bank rejected the request.
please check and refund the amount.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, i have registered for sbi life - shubh nivesh endowment plan in 2016. My policy due date for this year was on 9th january 2019. On 7th january 2019 i have paid my premium amount of rs.49734/- from my hsbc credit card no ending 1308 and the same details are showing in my insurance account. On january 27th 2019 again the premium amount of rs.49734 /- is debited from my hdfc credit card no ending 2217 without my notice. Please find below my details.

Policy holder name : jeevankumar reddy
Policy number : [protected]
Order no. : 6602736
Hdfc credit card number :[protected]

Please return back my money of rs.49734/- immediately.

Regards,
Jeevan. G

Mar 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that the Smartpay transaction is processed based on the bill received from the biller. Since we have received the bill from the Billdesk the payment has been processed. Hence we request you to contact the biller for clarification and refund of the payment.

-Zubin
HDFC Bank Customer Assistance

Feb 08, 2019

Updated by jeevanreddyjk315 Hi Zubin,

Could you please share the bill which was received from the biller.

Regards,
jeevan.G

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, hdfc life insurance is not redeeming my insurance polices[protected] &[protected] and not paying the money. They are harassing me during the last 5 weeks and simply not paying the money back, even after submitting all the required documents to them. There were more than 25 email communication with them as they were asking the documents one by one just as a delay tactics. There is no professional ethics in this company and they are not bothered about neither the customer nor the regulatory authorities. For example, one time they told the beneficiary is minor (She is major and i have submitted documents accordingly) and asked me to submit fresh documents. When i submitted the documents, they changed their stand and asked fresh documents as major, they repeated this same tactics 2 times just to avoid and harass me, it is equal to cheating. Sir, please note that when i initiated the redemption process the nav of my policy was around rs. 6, 50, 000 and now it is around rs. 6, 08, 000, which reflect around rs. 90, 000 loss for me in the 2 policy. Please do the needful get the money from hdfc life insurance as well as ask them to pay me the compensation for the financial loss and the harassment they made to me to avoid / delay the payments.

Mar 11, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2019

HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 778

hdfc bank amb chrg incl gst for

Post your Comment

please refund my late autopay charges of 1269 to my credit card asap

Post your Comment

bank account

Post your Comment

unblock my salary account

Post your Comment

closure request of saving and casamax account

Post your Comment

hdfc one assist membership

Post your Comment

regarding hdfc employee

Post your Comment

amb charges amount deducted from account

Post your Comment

amount deduction

Post your Comment

complaint in customer care executive

Post your Comment

hdfc life progrowth plus misguided by executive

Post your Comment

credit card transaction not done

Post your Comment

showing balance hold 1425.94 rupee

Post your Comment

my account rm not doing well

Post your Comment

escalation regarding staff and service

Post your Comment

atm shows unable to dispense cash but money debited

Post your Comment

lien credit card hold on my funds

Post your Comment

autopay fee return charges

Post your Comment

insurance premium amount debited even after payment done earlier

Post your Comment

non payment of redemption / surrender value of unit linked insurance scheme

Post your Comment

Related businesses