HDFC Bank Complaints & Reviews

Dear Sir/Madam, This is to inform you that I have submitted my claim form and bills for health insurance reimbursement on 05th of may 2015 and when I call them they are saying they have not yet received it I have taken the acknowledge copy from there own Shivaji Nagar branch. Request you to help.

Hi I got married in 2011 and I had received a gift card worth 5000/- from one of my guests. In the wedding confusion I lost my gift card but recently found it. How can i redeem this as it had an expiration date. I cannot contact the person who gifted me as it is extremely inconvenient. I would really like your help as this is a significant amount of money.

dear sir, excuse me, i have debited 25000/- rs.for wrong trasaction from expiry credit card no- [protected] ex 11 Nov.2014 please shifted 25000 rs to my sbi acount. Thankyou. bindu.[protected]@rediffmail.com [protected]@gmail.com

Sub.: Humiliation & harassment by HDFC Bank staffs. Ref.: Proposal No:17583504 of HDFC Bank/Life. Respected Sir/Madam, This is to inform you that on 10th April’15 I applied (online) Term Policy for Rs. 1 CR form HDFC Bank . On that day someone form HDFC Bank called up and said that Policy will be issued within 30days. As per their requirements (i.e. Medical tests, financial documents, KYC etc.) everything has been completed and in the 1st week of May’15 HDFC Bank’s Call Center people stated that my Policy will be issued within next few days as everything is proper. On 8th May’15 I received an e-mail from Ms. Gagandeep Kaur of HDFC Bank and asked me to do all medical tests again for no reason. I was surprised as it may require for one/two tests or something different than earlier tests. Since then I kept on requesting them on Phone (Call Center)/ e-mail for valid reason for repetition but they failed to reply and now they are avoiding though I keep on following up (e-mail & Phone Call). Even I requested them to return my money without deducting any charges as I am not only innocent but also coordinated so far with the HDFC Bank. On 23rd May’15, I had a talk with supervisor of the Call Center(HDFC Bank) Shri Pawan Pardesi, he stated that they will deduct my money (as per their wish) in the name of Medical tests expenses which is completely unfair. In the above situation, I am seeking your help to resolve this issue amicably. Hope you will do the needful. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. 00000000000000000000000000000000000000000000000000000000000 From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No.: 17583504 Date: Wed, 27 May 2015 10:31:58 +0000 KATN.: Ms. Priyanka Makwana Dear Ms. Priyanka Makwana, I am surprised to receive your trailing e-mail which is completely baseless & vague. It is been observed that after 47days of filling up the online application(10.04.15) and all most after one month (29.04.15) of completing all formalities, you don’t have any concrete reply except, ” Kindly allow us some time while we get back to you with proper resolution.” I would request you to go through the online application form and inform me the conditions (i.e. where it is stated that Medical charges will be deducted if Bank failed to proceed with any unknown reason and not only that but also my money is getting used for more than 47 days ?). It is complete humiliation & harassment by few incompetent staffs and first I shall approach to IRDA / Consumer Court then Media etc. Please note that if something happen (death) to me in due course then my lawyer will claim for Rs.1 CR to HDFC Bank as my case is getting handled with full of negligence / incompetence. Awaiting for your immediate reply. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ Date: Wed, 27 May 2015 14:49:32 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No.: 17583504 To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication, we have noted your request. Kindly allow us some time while we get back to you with proper resolution. Please note that the Medical charges will be deducted from your premium amount in case if you have already undergone the Medical tests for the Proposal. We assure you the best of our services always. For any further queries/clarifications, please call us on[protected]. Warm Regards, Priyanka Makwana Online Query Team-HDFC Life [protected][protected][protected][protected][protected] -----Original Message----- From: Debasis SARKAR ([protected]@hotmail.com) Date: Saturday, May 23, 2015 01:17 PM To: [protected]@hdfclife.com ([protected]@hdfclife.com) Subject: FW: Proposal No:17583504, HDFC Life! KATN.: Mr. Akshat Shetty Dear Mr. Akshat Shetty, It is very unfortunate that you neither value those persons who are interested to purchase HDFC Bank’s product nor you respect their trust / money. You are well aware that last 10/15 days after completing all of your requirements, I am keep on sending e-mail and calling to your Call Center but no avail. Today I had a talk with one of your supervisor Mr. Pawan Pardesi for 36 Minutes and after that you sent this e-mail. Don’t you think, it is nothing but humiliation? You may describe it ‘good intentions and endeavors…’ but I shall send all the communications to IRDA. So other people should not be harassed by you after paying huge amount of money. Still I am having full trust on HDFC Bank though some incompetent staffs make the mess. Option 1. Provide me the Policy and state me the time to issue. Option 2. I am committed to cooperate with you and I will continue subject to reason/logic. As per your last e-mail dated 13th May ’15, you stated, ’ Kindly allow us sometime while we get back to you with proper resolution’.. So there is no further requirement of medical tests etc. Though there was some problem with my signature but it is been resolved. Option 3. I am requesting you to return my paid amount without deducting anything as there was no mistake of mine. However, my fund has been used by the Bank. I will not accept any deduction for any reason. In that case I shall go to Consumer Court. My Bank Details: H D F C Bank S B A/c. No. [protected] & IFSC Code : HDFC0000118. Hope you will do the needful. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ Date: Sat, 23 May 2015 11:34:32 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No:17583504, HDFC Life! To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! We apologies for the inconvenience caused to you. This is with reference to your e-mail communication, it is most unfortunate that, despite our good intentions and endeavors, you had to undergo some discomfiture. With regards to the mail that you have sent as a declaration regarding cancellation of your proposal, we have forwarded the same for further processing. We request you to provide us some time while we get back to you with proper resolution. In case, if you still wish to proceed with cancellation please confirm us your final decision. On the receipt of the same we will process your cancellation. Please note that the Medical charges will be deducted from your premium amount in case if you have already undergone the Medical tests for the Proposal. Warm Regards, Akshat Shetty Online Query Team-HDFC Life. [protected][protected][protected][protected][protected] -----Original Message----- From: Debasis SARKAR ([protected]@hotmail.com) Date: Saturday, May 23, 2015 10:41 AM To: [protected]@hdfclife.com ([protected]@hdfclife.com) Subject: FW: Proposal No:17583504 R E M I N D E R ON 23/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Fri, 22 May 2015 05:18:50 +0000 R E M I N D E R ON 22/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Thu, 21 May 2015 05:10:56 +0000 R E M I N D E R ON 21/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Wed, 20 May 2015 07:12:15 +0000 R E M I N D E R ON 20/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Tue, 19 May 2015 10:53:18 +0000 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Tue, 19 May 2015 05:19:34 +0000 R E M I N D E R ON 19/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Mon, 18 May 2015 05:15:21 +0000 R E M I N D E R ON 18/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Fri, 15 May 2015 10:24:16 +0000 Dear Sir/Madam, Please refer my trailing e-mails and made calls to your Call Center. It is unfortunate that no proper response except vague replies. More than one month you have been harassing me when I am going to purchase a Term Policy. In case of my death on settlement, you will neglect my nominee and will not pay. In the above situation, I am requesting you to refund my paid amount without deducting anything immediately otherwise I have to approach to I R D A/Consumer Court/ Media etc. My Bank Details: H D F C Bank S B A/c. No. [protected] & IFSC Code : HDFC0000118. Hope you will do the needful. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Thu, 14 May 2015 12:46:20 +0000 R E M I N D E R ON 14/05/15 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No:17583504 Date: Wed, 13 May 2015 09:41:03 +0000 KATN.: Shri Anish Singh. Dear Sir, Your trailing emails are very much confusing. Please check the highlighted date & sentences of your e-mails which are contradictory. I am really exhausted to communicate with you. However, I thought HDFC Bank people means competent personnel. Now I am sure that you are unable to issue my Term Policy and only spoiling my time. In the above situation, I am requesting you to return my paid amount without deducting anything. My Bank Details: H D F C Bank S B A/c. No. [protected] & IFSC Code : HDFC0000118. Hope you will do the needful. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. [protected][protected][protected][protected]----- Date: Wed, 13 May 2015 17:29:31 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]'Proposal No.: 17583504, HDFC Life! To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication; we have noted your request. Kindly allow us sometime while we get back to you with proper resolution. We assure you the best of our services always. For any further queries/ clarification, please call us on[protected]. Warm Regards, Akshat Shetty Online Query Team-HDFC Life. Date: Wed, 13 May 2015 11:14:32 +0530 From: [protected]@hdfclife.com Subject: 'HDFCSL=[protected]' Proposal No:17583504 To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication, we would like to inform you that we have forwarded your query to our expert department and it will update same in our record shortly We hope to have addressed your query. We assure you the best of our services always. For any further queries/ clarification, please call us on[protected]. Warm Regards, Anish Singh Online Query Team-HDFC Life. [protected][protected][protected][protected][protected] -----Original Message----- From: Debasis SARKAR ([protected]@hotmail.com) Date: Tuesday, May 12, 2015 05:52 PM To: [protected]@hdfclife.biz ([protected]@hdfclife.biz) Cc: [protected]@hdfclife.com ([protected]@hdfclife.com) Subject: RE: Medical Test for Application No.S[protected] Dear Sir/Madam, I am very much surprised to see your trailing e-mail. I am getting touch via e-mail & your Call Center all most every day since 29th April’15. Till 8th May 15, your Call Center people assured that all Medical reports are normal and no further requirements (i.e. documents / medical tests etc.) Now what went wrong? Please clarify, why I need to do all the testes again? You are well aware that for all tests, how much blood to be given not only that but also I need to take leave. Can you please send all the reports? If I go for medical tests again then also there is no surety that you will not ask me to repeat the same after 10/15 days? One month has passed but nothing has happened. I am very much disappointed & dejected. In last one month I have experienced very poor communication from your side and harassment instead of assistance. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ Date: Tue, 12 May 2015 13:31:24 +0200 From: [protected]@hdfclife.com To: [protected]@hotmail.com Subject: Medical Test for Application No.S[protected] Dear SHRI Debashis Sarkar, Greetings from HDFC Life! Thank you for choosing us as your preferred insurer. Please note that certain medical requirements have been raised against your insurance proposal. In order to help you with these requirements, we wish to fix your Medical appointment at the earliest. Call us at[protected] between 9 a.m. to 9 p.m. or email us at [protected]@hdfclife.com to fix an appointment on a date convenient for you, except for Sundays and National holidays. Please find the details below: Medical Requirement(s) for SHRI Debashis Sarkar 1.Medical Examination Report --- Non Fasting 2.ECG --- Non Fasting 3.Midstream Urine Analysis --- Non Fasting 4.Urine Cotinine --- Non Fasting 5.Fasting Blood Sugar --- Fasting 12 hours 6.HbA1c --- Non Fasting 7.Serum Lipid Profile --- Fasting 12 hours 8.Complete Haemogram --- Fasting 12 hours 9.BIO --- Fasting 12 hours 10.HIV --- Non Fasting Name and Address of the Diagnostic Centre Address: Suburban Diagnostic (I) Pvt LtGround Fl Shop no 22 Sector no 17. Vashi Navi Mumbai Navi Mumbai Contact Number: 27884547, 27884548 Please produce a valid identification document to the doctor/diagnostic centre. You may upload your pending documents by clicking on the link below: http://ops.hdfclife.com/UMWeb/upload.do Document size should not exceed more than 1.2 MB. Once uploaded, kindly click on the confirm button after uploading all your documents for further processing. For any queries or clarification, please contact us at any of the touch points mentioned in the footer below. Warm Regards, HDFC Life [protected][protected][protected][protected]-------- Date: Mon, 11 May 2015 14:07:04 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No:17583504 To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! We apologizes for the inconvenience caused to you. This is with reference to your email communication, we have noted your request. Kindly allow us 2 working while we get back to you with proper resolution. We hope to have addressed your query. We assure you the best of our services always. For any further queries/ clarification, please call us on[protected]. Warm Regards, Anish Singh Online Query Team-HDFC Life. From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Sat, 9 May 2015 07:16:27 +0000 KATN.: Ms. Gagandeep Kaur. Dear Madam, I am very much surprised to see your trailing e-mail. I am getting touch via e-mail & your Call Center all most every day since 29th April’15. Till yesterday(08.05.15), your Call Center people assured that all Medical reports are normal and no further requirements (i.e. documents / medical tests etc.) Now what went wrong? Please clarify, why I need to do all the testes again? You are well aware that for all tests, how much blood to be given not only that but also I need to take leave. Can you please send all the reports? If I go for medical tests again then also there is no surety that you will not ask me to repeat the same after 10/15 days? One month has passed but nothing has happened. I am very much disappointed & dejected. In last one month I have experienced very poor communication from your side and harassment instead of assistance. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ Date: Fri, 8 May 2015 19:49:32 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication, we would like to inform you that your medical has been raised for your proposal. Please find mentioned below the name and address of Diagnostic Center: Suburban Diagnostic (I) Pvt Ltd. Raikar Bhavan Ground Fl Shop no 22 Sector no 17. Vashi Navi Mumbai - 400703 Contact No.: 27884547/27884548 The Medical Test to be undergone: Medical Examination Report ECG Midstream Urine Analysis Urine Cotinine Fasting Blood Sugar HbA1c Serum Lipid Profile Complete Haemogram BIO HIV Please note 12 hours fasting is required for the above medical test We request you to provide your convenient date and time to fix an appointment for medical. We assure you the best of our services always. For any further queries/clarifications, please call us on[protected]. Warm Regards, Gagandeep Kaur Online Query Team-HDFC Life [protected][protected][protected][protected][protected] From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Thu, 7 May 2015 06:35:26 +0000 KATN.: Ms. Gagandeep Kaur. Dear Madam, This is to inform you that I have completed all the formalities / requirements required. It is almost one month has passed as I filled up the application on 10th April’15 but still the status is unknown (i.e. confirmation of Sum Assured & Premium amount etc.) Please advise, when can I expect my Policy? Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Wed, 6 May 2015 12:33:35 +0000 KATN.: Ms. Gagandeep Kaur. Dear Madam, As per the requirement of specimen signature, I have uploaded on your mentioned Web link i.e. under ‘others/others’. Kindly acknowledge & oblige. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: RE: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Mon, 4 May 2015 10:07:20 +0000 KATN.: Ms. Gagandeep Kaur. Dear Madam, Thanks for your trailing e-mail but my queries / clarifications are unanswered. I am slightly anxious & worried because I never had experienced about Term Plan not only me but also most of my known people. However, one of my friends recently got the Policy from ICICI Bank. ICICI Bank is very fast in communication and cooperation and my friend advised me to go for ICICI Bank but trusted on HDFC Bank as I have been Banking with HDFC Bank more than Seventeen years . My Cust ID is 460022, I am having three S B A/c., Loan A/c., Demat A/c. etc. Anyway, please advise me, what do you mean by “Application is in Proposal status” ? And when can you able to confirm about the followings: 1. Sum Assured of my Policy should be 1 CR. ? 2. Amount of premium would be Rs 25, 874 /- ? 3. Will you share the medical tests reports ? Awaiting for your reply by return. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________ Date: Sun, 3 May 2015 19:17:02 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication, we acknowledge the receipt of documents sent by you. The present status of your Application is in Proposal status. Our team will get in touch with you for further requirements, if any. We assure you the best of our services always. For any further queries/clarifications, please call us on[protected]. Warm Regards, Gagandeep Kaur Online Query Team-HDFC Life. [protected][protected][protected][protected][protected] -----Original Message----- From: Debasis SARKAR ([protected]@hotmail.com) Date: Saturday, May 02, 2015 10:53 AM To: [protected]@hdfclife.com ([protected]@hdfclife.com) Subject: FW: Proposal No.:17583504, HDFC Life! R E M I N D E R ON 02/05/2015 ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: FW: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Thu, 30 Apr 2015 11:08:25 +0000 Dear Sir/Madam, Today I had a talk with Ms. Harsha at your Call Center, she confirmed that everything has completed from my side even medical tests reports are also updated yesterday evening. She added that my Policy will be issued within next few days. Please confirm the followings: 1. Sum Assured of my Policy should be 1 CR. ? 2. Amount of premium would be Rs 25, 874 /- ? Awaiting for your reply by return. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected]. ________________________________________________________________________________...⇄ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: RE: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Wed, 29 Apr 2015 10:52:54 +0000 Dear Sir/Madam, This is to inform you that today morning I went for medical tests to the Suburban Diagnostic Center, Vashi.. And as per the requirements they have done everything but my blood pressure & weight differs from my current data. When will you get those reports? Will you send one copy of those reports? And what would be the next? Awaiting for your reply by return. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.[protected]. ________________________________________ Date: Mon, 27 Apr 2015 18:04:32 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication, we would like to inform you that your medical has been fixed for 28th April 2015 at 8.30AM. Please find mentioned below the name and address of Diagnostic Center: Suburban Diagnostic (I) Pvt Ltd. Raikar Bhavan Ground Fl Shop no 22 Sector no 17. Vashi Navi Mumbai - 400703 Contact No.: 27884547/27884548 The Medical Test to be undergone: Medical Examination Report Midstream Urine Analysis ECG Complete Haemogram Fasting Blood Sugar Serum Lipid Profile HbA1c Urine Cotinine HIV BIO Serum Cholesterol Please note 12 hours fasting is required for the above medical test We assure you the best of our services always. For any further queries/clarifications, please call us on[protected]. Warm Regards, Gagandeep Kaur Online Query Team-HDFC Life [protected][protected][protected][protected][protected][protected][protected][pr...⇄ -----Original Message----- From: Debasis SARKAR ([protected]@hotmail.com) Date: Monday, April 27, 2015 01:55 PM To: [protected]@hdfclife.com ([protected]@hdfclife.com) Subject: FW: Proposal No..:17583504, HDFC Life! URGENT! URGENT URGENT !!! ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.com Subject: RE: 'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! Date: Mon, 27 Apr 2015 06:17:45 +0000 Dear Sir/Madam, Thanks for your cooperation. I am back in Mumbai and eager to go for Medical Tests by tomorrow morning at 8:30 AM. I would request you to fix my appointment by tomorrow because again I have to go out of station from 29th April’15. Hope you will do the needful. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected] ________________________________________ Date: Fri, 24 Apr 2015 16:44:33 +0530 From: [protected]@hdfclife.com Subject: RE:'HDFCSL=[protected]' Proposal No.:17583504, HDFC Life! To: [protected]@hotmail.com Dear Mr. Sarkar, Greetings from HDFC Life! This is with reference to your e-mail communication, we would request you to provide us your convenient date and time to fix an appointment for medical. We assure you the best of our services always.. For any further queries/clarifications, please call us on[protected]. Warm Regards, Gagandeep Kaur Online Query Team-HDFC Life [protected][protected][protected][protected][protected][protected][protected]---...⇄ Message----- From: Debasis SARKAR ([protected]@hotmail.com) Date: Thursday, April 23, 2015 04:43 PM To: [protected]@hdfclife.com ([protected]@hdfclife.com) Subject: FW: Medical Test for Application No. S[protected] ________________________________________ From: [protected]@hotmail.com To: [protected]@hdfclife.biz Subject: RE: Medical Test for Application No. S[protected] Date: Wed, 22 Apr 2015 07:44:40 +0000 Dear Sir/Madam, This is to inform you that due to some urgent work I have to go out of station on 23rd April’15 and will come back by next week. In the above situation, I am requesting you to postpone my medical tests on 24th April ’15. Sorry for the inconvenience cause to you. Thanking you. Yours sincerely, Debashis R SARKAR. Mob.:[protected] ________________________________________ Date: Thu, 16 Apr 2015 15:27:37 +0200 From: [protected]@hdfclife..com To: [protected]@hotmail.com Subject: Medical Test for Application No. S[protected] Dear SHRI Debashis Sarkar, Greetings from HDFC Life! Proposal no: 17583504 Appointment Date - 24-Apr-15 8:30 AM Please find mentioned below the name and address of Diagnostic Center: Suburban Diagnostic (I) Pvt LtGround Fl Shop no 22 Sector no 17. Vashi Navi Mumbai Navi Mumbai Contact Number: 27884547, 27884548 Please find below the list of medical tests to be undergone: 1.Medical Examination Report 2.Midstream Urine Analysis 3.ECG 4.Complete Haemogram 5.Fasting Blood Sugar 6.Serum Lipid Profile 7.BIO 8.HIV 9.HbA1c 10.Urine Cotinine 11.Serum Cholesterol You are requested to carry printout of this letter and your ID proof while going for the test. For any other assistance/queries only, you can contact us at our toll free no.[protected] or email us at [protected]@hdfclife.com. For any documents related issues please mark a mail to [protected]@hdfclife.com. Thank You! Warm Regards Online Business -Service Desk HDFC Life Insurance Co. Ltd.

dear sir i have deposit cheque for my credit card payment in your hdfc bank naranpura branch, date:8/5/2015 ahmedabad .but till date cheque is not debit to my idbi bank account .so in this cash not my mistake i request to your cusomer care officer please wave my penalty than i do balance payment in 24 hours but your customer care department not agree to wave charges so do the need full and give reply. My query no [protected] date 13/5/2015 NILESH M DESAI [protected] EMAIL :[protected]@yahoo.co.in

Inspite of the GR from the Govt of India, MEA on allowing photo passbooks of private banks which enlists the name of HDFC Bank, as address proof for Passport application, the Bank employees, their customer care operators are totally unaware of this and refuse to issue any for salary accounts. According to RBI /2006-07/139, DBOD.No.Leg.BC.32 /09.07.005/2006-07 Banks are liable to provide photo passbooks to all the savings account holders....

Dear team, this is to your kind concern and serious action that need to be taken from your side against some of your employee from hdfc bank and the 3rd party collection department, who are doing the illegal activities which is not at all fruitful for them and the company as a whole. Actually i am having a personal loan from your company having loan account no:[protected], where in i was not able to pay 6 EMIs on time due to my ill health(Lung Infection) and loss of job and in this regards several times i had a word with your direct executives from the bank and the 3rd party collection deptt, but now the circumstances seems to be very poor and filthy as the people from your bank are illegally breaching the line of discipline and taking my call data from my service provider some how and calling to all of them seems very incorrect, pathetic and shameful, moreover there are lots of person from your end who are misusing the numbers by calling the females from my family and friends for which i had warned you people for filling an FIR against the person and the company who is giving them the freedom to do so . My request to you is that i am paying my EMI from last 3 months then why such things are happening and moreover i am not interested to settle the loan amount rather i will be paying my EMI monthly and i had made this clear to you people several times then why such kind of indiscipline and immoral activities are happening. The people from your end are calling in my office and threatening me and my staff for the police which seems illogical and impractical. Request you to kindly adhere with this complain on priority . Thanking you in anticipation yours truly Vivek Ranjan Mob:-[protected]

Dear Sir / Madam, I purchase Click to protect term plan (HDFC) I Nov.2014, but due to some technical reasons from HDFC my policy wasn’t started. Please see below mail. Noreply Term Life Feb 18 to me Dear Sir/Madam, Thank you for considering PolicyBazaar to assist you for your Insurance needs.. This is with reference to your HDFC term policy booked through us, application no. S[protected] . Congratulations!! Your proposal has been accepted by the insurer and your policy has been issued. You will your bond papers will be sent to you directly by the insurance company in the next few days. You can expect the delivery of the documents within 15– 20 days. In case you want to approach the insurer, please write an email at [protected]@hdfclife.com mark [protected]@policybazaar.com in Cc. Also, if you have any query or clarification, please feel free to approach us on above mentioned email id or call us on[protected]X7), we will be happy to assist. We take pride in our association and look forward to serving you. Yours sincerely, PolicyBazaar Customer Care Team Also I recived mails from executives that your policy not yet started due to insufficient documentation, though I already submitted documents thrice ( by mail, courier & also upload in the ops.hdfc site.) After n number of follow ups recived my policy. Also see the below msg. termlife Jan 2 to me Dear Sir/Madam, Greetings from Policybazaar.com! This is with reference to your HDFC term policy, application no. S[protected], booked through us. We would like to inform that your case is still in process and is pending at the insurer’s end. We sincerely apologies for the delay. We are keeping a track of your case and we shall keep you updated with the progress. Please bear with us in the meantime. In case you have any query or clarification, please feel free to reply to this e-mail or call us on[protected]X7), we will be happy to assist. We take pride in our association and look forward to serving you. Yours sincerely, PolicyBazaar Customer Care Team On Thu, Jan 22, 2015 at 3:37 PM, termlife wrote: Dear Sir/Madam, Greetings from Policybazaar.com! This is with reference to your HDFC Term policy booked through us, application no. S[protected]. Please note that you are not yet under the life insurance coverage of the policy. The receipt of the complete proposal form & premium initial payment does not create any obligation on the insurance company to underwrite the risk and they will not be liable until such time they have underwritten the risk and issue the Policy. The underwriting will be based on the information provided in the proposal form and the information available in other documents like income proof and medical reports. Please note that depending upon the medical history and evaluation of the medical reports you may have to pay some additional premium. You are requested to help us to expedite this process by submitting the below documents at the earliest to avoid any delay. 1. Latest Photograph of Life Insured (Color) 2. Age proof & Identity Proof (Any one) PAN Card Birth Certificate Passport Aadhar card Driving License 3. Current and Permanent address proofs (If both are different, then both the proofs are required) (Any one) Bank Account Statement Electricity Bill Employer Certificate Passport Aadhar card Telephone Bill Valid Lease Agreement with Rent Receipts 4. Income Proof (Any one) Self Employed - * Latest 2 years Income Tax Return and 2 years Audited Balance Sheet and Profit and Loss Account * Latest 2 years Form 16A Salaried - * Latest 2 years Income Tax Return * Latest 2 years Form 16 * Latest 3 months salary slip 5. Signed copy of last page of proposal form (If annual premium paid is Rs 50, 000 or above) 6. Electronic Clearing Service (ECS) / Credit Card Mandate form, in case payment periodicity is monthly or quarterly. Please send hard copy of this. We shall keep you updated with the progress .Please send self attested documents to the insurer at [protected]@hdfclife.com and mark [protected]@policybazaar.com in Cc. Please ensure that the size of the mail is not more than 5 MB. In case of bigger size please split the attachment into different mails. In case you have already uploaded / shared the documents / reply, then please confirm the date when it was done / (preferably) share the email sent to the insurer, so that we can assist you further. In case you have any query or clarification, please feel free to reply to this e-mail or call us on[protected]X7), we will be happy to assist. We take pride in our association and look forward to serving you. Regards, PolicyBazaar Customer Care Team After this suddenly I got the following msg that Dear Mr. Kadam, Greetings from Policy Bazaar.com, This is regards to your HDFC term plan. As per the information available to us from the insurer, for your case risk commencement date is 14/11/2014 and the policy issued date is 04/02/2015. However, as you paid 3 months premium which was settled till January 2015. Insurer did not receive the ECS mandate hard copy the Direct Debit is not activated towards the policy and policy was lapsed as the premium due date is on 14/02/2015. Hence, we request you to pay February and March 2015 premium via other mode (Online, Cash, DD, Cheque) and submit the ECS mandate and Cancelled Cheque at any nearest HDFC Life Branch for Direct Debit activation. In case you have any query or clarification, please feel free to reply to this e-mail or call us on[protected]X7), we will be happy to assist you. Regards, Priya Mishra Customer Relationship Team - Term Product Policybazaar.com Please go through with the mail attached it clearly states that till Jan - 18 my term policy is in process, & suddenly now i received msg tat my policy been lapse mode on 18 Feb. 2015. How can it is possible because I paid premium for three months. & if the policy started in JAN end how it could lapse in 1 month. Please help me in this regards, Thanks & regards, MANGESH [protected]

This is to inform u that I have already sent a complaint to u people for mentally harressment for loan repayment of Mr. Harish Iyer on 19 may 2015 but still now no action is been taken by your side still I keep on getting calls from different with a new name shailesh[protected] for the same so I am really fed up with you people and I'm going to the CBI BRANCH as I have many contacts over there and make a complaint on HDFC BANK for prepairing a fruade documents of mine and mentally harressing me to repay the loan amount of Mr. Harish Iyer so be ready for the further consiquences. Even after this if I get a single call from your side I will make sure that you people pay me a sum of 10 crs and above.

Hi I am Martin from Thane, Maharashtra. I have a personal Loan with HDFC bank. Its EMI date is on 7th of every month. My salary gets credited to my account on 7th of every month by afternoon or evening. I don't have any account balance in my account till my salary gets credited. Every month the above mentioned personal loan is presented in my account by 7th in the morning. Because of insufficient balance in my account, this EMI returns and again presented on the next day ie. by 8th. In second attempt the EMI is presented and the amount gets debited from my account and the statement shows as clear transaction and hence there was not charges. This happens every month. But this month ie. May 2015 the EMI is presented for the personal loan on 7th May in the morning and again the second attempt is made on the same date ie. by 7th May after few hours. Now the bank again presented the EMI on 9th May and this time it has been presented as EMI recoverable amount and the bank also levied charges for EMI returns. This time the bank has not give a gap of 1 day for next attempt. When I talked to the bank they told me, earlier it was not charged, so now they will charge for the previous EMI return as well. But the bank statement showed for previous EMI transaction as cleared transaction and not EMI recoverable amount. During this period I neither got any call nor any email / SMS from HDFC bank. Kindly suggest or help, what action should I take on this regard Thanks in advance.

Hi, My Name Sunil Raj, I have applied for CC on 27th April, the bank executive also gave the application no CC22088075 and on received a Msg on 29th April with the reference no "[protected]S2" saying to know the status after 4 days. I did the same and was suprised to see that it was Disappoved due " Our representatives have been unsuccessful in contacting you at the numbers provided by you in the application". The I contated the Customer care and they requested to fill the form and dorp in the nearest bank I did the same as per they request. On 13th May I received the Msg again saying we are in reciept of your reprocess for Credit card I waited for later no response I sent the mail Grievance Redressalcc no proper respone. At lats I received a call from a Person Name "Manjunath" saying we are going to dispatch the CC need confirmation whether I am at office or Home, I told i will be available on Monday in my Office Still now there is no respone. When I called the person he is telling Worng Number. VERY BAD SERVICE!!!

Dear Sir/Man, I am a existing customer of HDFC Bank with A/C no. [protected] in arrah branch ( branch code- 1942). I am running five a/c in this branch. In every a/c either my or address is wrongly entered. I am not Getting basic benefits which bank said at the time of a/c opening. like credit card and more. Now the bank is not giving me proper attention to me. My contact No. is - [protected] e-mail id - [protected]@live.com

Dear, We are already register a complint to your knowledge regarding so many messages receiving and disturbing our skm siddha and ayurveda company mobile no.[protected]. The problem is your card holder name of mr.sathya narayanan. (thing So) is already working this company. but left before 3 years still dont change the mobile no of our credit card contact mobile no. kind note that. no relation ship about him in to the our company. we are also inform to him but not response properly. you have to take action the problem and immediately change the contact no of himself. and disconnect the relationship in our company. Lot of time to call and registry the same complaints but no one to take the action.so this complaints to take the consumer concern to company and take the further formalities.if you want to confirmatios regarding the mobile no and address call to [protected]. Thank you for your support. Linga

My KYC details have not been updated on my repeated attempts for the last 6 months. It seems the Grievance Redressal is also not doing the work properly. I have incurred heavy losses due to transactions I am not able to perform on the Card. This has turned to be really very frustrating, and I am hoping this complaint would be resolved and looked at diligently.

i was using the HDFC credit card for 2-3 years. Lastly when i cleared off my dues i paid 1800 in excess as i thought my card will get renewed. but unfortunately my HDFC credit card was not renewed neither delivered enen after repeated customer care contacts, bank visits and document submissions. now it has been 5-6 years my money is stuck. i would like to get refund with compensation.

On 11th May 2015, I tried to withdraw 1500 rupees from PNB ATM on J.M Road, PUne. I had my HDFC card and I entered the amount as 1500. I received 1000 instead of 1500. When I checked my account details, I see 1500 has been deducted from my balance. So, I immediately reached to HDFC customer care and explained them the brief history behind this problem. They accpeted my complaint. It was told to me that I would get the refund within 7 working days. Later, I did 4 follow-ups with the bank customer care and they always respond that the amount would be credited in next 24 to 48 hours. It has been more than 15 days now and I am still waiting for my refund. Pathetic bank service. I need my refund immediately. People at help desk are not at all helpful in nature. HDFC is one of the worst banks I have came across.

Policy Holder Name : Chetan Anant Bhange Policy No: 17512517 Mobile No.[protected] I have already courier Auto debit filled form along with cancelled cheque to your mahalaxmi office address and also i have got i confirmation call of receiving the documents, now i again again getting call for submittion of the same docuemnts, when i have call customer care he is saying your auto debit activation facitlty is not activated than where is my documents and why so much time taken by your executives for auto debit activation. is HDFC doing any fraud with customers... please do this at earliest.

I had applied for Credit card( application no - [protected]) on 18-Apr-15 or 25-Apr-15(don't remember the exact date) in HDFC, India First Place, Gurgaon Branch and the HDFC banker who coordinated was Sugandhi. Its’ been a month I have got no status on the credit card application status. When I called Phonebanking they said the status is "Application declined/rejected) and when I asked for the reason of rejection they said they are not aware and I have to either reach out to the branch or track the status online. I did checked online but no luck and when I approached the branch( First India Place, Gurgaon) not even a single banker turned up to help me. I am totally pissed off and this the most pathetic service I have ever had with any bank/banker. I am into HR in one of the top ranking MNC and I am thinking to talk to management and stop any kind of further tie up with HDFC. Why do we even hire personal bankers when are they are least bothered to hear your complains and queries. I want to know that being a customer of hdfc bank where I hold a salary account why is my credit card application rejected. I am not getting any kind of help and its not moving at all.

This is in reference to my HDFC Credit card which i have been using for more than 2 years now. every year they charge my credit card with Annual membership fees which was not a part of my original agreement. from the past 2 years they have reversed the Fees saying it was a mistake from their Marketing team to charge it. This yea, and month they have again charged Rs 2, 200 as annual fees which is a mere fraud and i have raised a request to reverse the feed but no one has responded yet. the request number is [protected] taken by sameer Khan . I am not sure how many more customers are victim of this fraud by the Bank. Please help to resolve this issue Regards [protected]

Hi, my name is Nitin Chanana .I was using a credit card of HDFC bank . I dont know exactly, however roughly i can say i used that card for approx 2 - 3 years without any issue . I was payingall my bills on time etc . After that due to some circumstances i used my card for approx rs 75000 and was not able to deposit the credit card bills . Months passed but i was not in a situation that i could pay my credit card bills yet however when ever...