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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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M
Muralidhar Verma
from Kolkata, West Bengal
May 21, 2015
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Address: Kolkata, West Bengal

Dear Sir/ madam, I am a HDFC Platinum Plus credit card holder bearing no. [protected] for more than nine years and due to financial constraints was unable to clear by dues on monthly basis for which interest has been charged month after month for many years. Presently, my total due amount is Rs.111732.12 due date being 22.05.2015, I am facing severe financial crisis due to interests charged and hence, will be unable to clear total dues which can take dangerous turn in future and therefore, request for waive off interest charges which were charges month after month and give me a chance to clear off entire dues within 22nd May 2015. I shall be ever grateful to you if you can make one time settlement amount within Rs.80000 which will help me to pay off the entire amount within due date i.e 22.05.15 which in turn help me and my family to get financial relief . I am following up with customer care HDFC and mailing for the same since last 10 days but am not getting any response from the bank I want to settle the account within 22nd May Please inform me at the earliest so that I can arrange for making payment and ensure you that no such requests will be made in future. Thanking you, Your’s sincerely, Murali Dhar. Address: 212E, Talpukur, Vivekananda Apartment, Flat No.3, Baghajatin Station Road, Kolkata -700086 Ph-[protected]
Dear Murali,

Request you to direct your query to [protected]@hdfcbank.com with your card, contact and complete issue details. Kindly quote the reference ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

-Anay
HDFC Bank Customer Assistance
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    Sudhir Titirmare
    from Mangalore, Karnataka
    May 21, 2015
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    Resolved

    Address: Pune, Maharashtra

    Dear Sir I am owning credit card no [protected] (SUDHIR TITIRMARE) My card total due was INR 1, 44, 225.71 and last day for payment was 03-May-2015. I have made two transactions, half amount made through online banking and rest with check payment due to scattered money in different account. I dropped check in HDFC BANK PIMPLE GURAV Branch on 01-May-2015 of Rs 84000 and rest of amount on 03-May-2015 of Rs 60230. When I got the current month statement I have noticed some financial charges INR 3545 charged. When I asked with customer care they said they received my chaque to them on 08-May. If my last payment day was 03-May-2015 and if I putting my chaque on 01-May-2015 at HDFC branch Is their any possibility to charge me any interest ? They charged me heavy interest of 3500 INR on 84000/- even though I have dropped chaque in HDFC outlet dropbox on 01-May-2015. I am not getting any help from HDFC helpline.. Need guidance to file complaint at Consumer Court ..
    Aug 26, 2020
    Complaint marked as Resolved 
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      Y
      yuvi85
      from Mumbai, Maharashtra
      May 20, 2015
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      Address: Pune, Maharashtra

      This is in reference to the transaction made into my account without intimating me by HDFC Bank. An amount of Rs 842. 70 has been debited on 12th May, 2015 from my salary account, mentioning about "DEPOSITORY CHARGES APR[protected]. cannot understand to what extent the bank can go to deduct money from the account without mentioning any reason and particularly when i have not used any such Demat Account.
      +1 photos
      What would be the next step?

      Depository charges deducted Apr15 - Comment #2161503 - Image #0
      Dear Customer,

      I would require few details in order to check this from my end. You may mail us the same at [protected]@hdfcbank.com along with your account/card number & contact details with ref ID- TTU[protected] in the subject line. Will revert to you.

      -Anay
      HDFC Bank Customer Assistance
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        P
        parmarthGC
        May 20, 2015
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        Address: Mumbai City, Maharashtra

        DEAR SIR, HDFC HAS DEDUCTED 564.05 TWICE FROM MY ACCOUNT ON 19TH MAY 2015 UNDER THE NARRATION OF PUR-ADJ DT... THIS IS HORRIBLE... NO OTHER BANK DOES THIS... I WANT MY HARD EARNED MONEY BACK... HOW CAN THEY DO THIS.. GOOD I KEEP TAB ON THIS BANK... MY ACCOUNT NO IS [protected].. ITS MENTAL HARASSMENT... AT THE TIME OF ACCOUNT OPENING THEY PEOPLE LURE SO MUCH AND NO BODY WANTS TO LISTEN... NO NOT ANSWERED
        +1 photos
        Dear Customer,

        I would require few details in order to check this from my end. You may mail us the same at [protected]@hdfcbank.com along with your account/card number & contact details with ref ID- TTU[protected] in the subject line. Will revert to you.

        -Anay
        HDFC Bank Customer Assistance
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          S
          sandeep49g
          from Mumbai, Maharashtra
          May 20, 2015
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          Address: Bangalore, Karnataka

          To, The Manager, HDFC Credit Card Division, Bangalore, Subject: Cancellation of my HDFC Credit card Dear Manager, I am Sandeep Kumar Garg and my HDFC Credit card number is : [protected]. Request you to please deactivate/cancel this card as I already dropped request letter for cancellation of this card.So, once again request you to please cancel my card with immediate effect. Credit Card No.: [protected] Thanks & Regards, Sandeep Kumar Garg
          Dear Sandeep,

          Apologies for the inconvenience caused. Is there any specific reason you want to cancel your card? Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and update you accordingly.

          -Anay
          HDFC Bank Customer Assistance
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            R
            riderkandy
            from Chandigarh, Punjab
            May 20, 2015
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            Address: Chandigarh, Chandigarh

            Yesterday I visit hdfc bank for my cheque payment. they denied is almost 3-4 time. every time they give a reason or canceling the check. last week my friend went the same branch of nac manijara, Chandigarh. he wants to submit some money in his account but they denied because pan card was not update in the account. He is employee and the salary is credited on the same account. Our company attach the pan card number with account already but they denied. They don't want to work seriously. The employee of this branch very casual and did't take there work seriously. When I want the complaint book they denied. They tell me go your home branch for any kind of work. Than why open this branch. They don't know how to talk with the customer.
            Dear Customer,

            Thank you for bringing this to our notice. Will surely take it up with the team concerned.

            -Anay
            HDFC Bank Customer Assistance
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              Y
              Yoga Nadar
              from Mumbai, Maharashtra
              May 19, 2015
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              Address: Mumbai City, Maharashtra

              I got cheated by HDFC Matunga Branch Staff's on 18th May 2015, while i went to close my loan account. The madam in cash counter did some mistake while counting the notes. I wrote all dinominations after counting. As i counted and wrote in slip, I directly went to cash counter and they are saying 12 500rs notes are missing. How could it possible 6, 000 rs dissapear in front of your CCTV camera. Also they refused to disclose me CCTV recordings. I am ready to come for any enquiry. Plz help me sir. I was maintaining my gold loan from 2 years in Matunga Branch HDFC Bank. I am sure the cash counter staff did some mistake but not ready to accept her mistake. Even other staffs are supporting her including the Branch Manager.
              Dear Yoga,

              We will take up your concern with the team. The same has been posted on your Facebook Post. Please do mail us the necessary details

              -Anay
              HDFC Bank Customer Assistance
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                S
                srinivas9666696266
                from Ongole, Andhra Pradesh
                May 19, 2015
                Resolved
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                Resolved

                Address: Nellore, Andhra Pradesh

                From G.Srinivas Rao HDFC A/C : [protected] HDFC Credit Card AP. No. [protected]SS Aravinda nagar, Opp Nellore Hospital Nellore To HDFC Bank Manager Credit Card Division Nellore. Sir, Sub:- Request process my credit card regarding- I have an Salary account in your bank (A/C No. [protected]) I have applied for credit card Ap. No. is [protected]SS. It is hold because i did not submit my resident proof. I am residing at rent house i shall submitting rent agreement, College Employee ID card, Pan Card, and Electricity Bill in your bank. So i request you sir please process my request application as early as possible. Thanking you sir Yours obediently (G.Srinivas Rao)
                +1 photos
                Complaint marked as Resolved 
                HDFC Bank - Request process my credit card Ap. No. is 15050819536790SS MY company email: [email protected] company phone number: 0861-2330409
                Dear Srinivas,

                I will take it up with the team concerned. Please share the application number at [protected]@hdfcbank.com. Kindly quote the reference ID- TTU[protected] in the subject line of the mail, so that I can assist u better.

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  niranjan subramaniam
                  from Mumbai, Maharashtra
                  May 19, 2015
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                  Address: Thane, Maharashtra

                  As this is to inform you that your bank executive is continuously harrasing me on phone even when I am not related to the loan taken by Mr. Harish iyer from your bank even repeatedly after saying that I don't have any contact with the person your executive is tourchering me by calling me. I be on field for my work driving if at all any things happens to me your executive and your company would be full and full responsible for it. If at all I get a single call here after from Mr. Rajesh[protected] I would go legal and even if no action is been taken after this person I would drag your company to the court and see that your executive Mr. Rajesh is been punished for the same.
                  If I get a single call hence forth I would not see about your bank name and fame just publish it in the news channels so look after this and resolve it a soon as possible it would be better for your company
                  Dear Niranjan,

                  Regret for the inconvenience caused. Request you to direct your complain to [protected]@hdfcbank.com with your complete issue and contact details. Kindly quote the reference ID- ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    G
                    Gurudas More
                    from Mumbai, Maharashtra
                    May 19, 2015
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                    Address: Nashik, Maharashtra

                    hi, I've opened a savings account with hdfc bank. at the time of account opening the representative committed that there will be no any other charges levied except charges for non maintenance of AMB. but after opening of my account there are too many charges they are started to cut from my balance like cash handling charges, neft & imps charges etc... so people don't get fool with their representatives commitments. they just completing their targets. they either puts pressure or gives lolly-pop of fake commitments on customers like "you will get credit card in two to three months if you opened a savings account with us." so please be aware of wishing attacks of banks representatives.
                    Dear Gurudas,

                    Apologies for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                    -Anay
                    HDFC Bank Customer Assistance
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                      V
                      vitthalbegi81
                      from Mumbai, Maharashtra
                      May 19, 2015
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                      Address: Mumbai City, Maharashtra

                      I am victim of hdfc life person’s. I was in need of loan amount of 8 lac’s in end of june 2014 meanwhile hdfc life executive called me sir you want loan i said yes, 8 lac’s rupees surely you will get loan amount but first of all you have to take hdfc life policy of rupees 80, 000 then within 30/35 days you will get loan amount and intrest rate is 9.5% that executive name is miss annu mishra ( contact no.—[protected] ) in 2nd july 2014 i am given cheque of rupees 80, 000 to hdfc life. After 30/35 days i am calling to
                      Miss annu mishra i am calling again and again but she was not picking the phone. After many days calling she was pick up my phone and said
                      Sir another rupees 25000 require in this policy for required loan amount . I am worried but she said don’t worry sir trust me aap ka kaam ho
                      Jayega loan amount mil jayega then i had done neft on given account no. Of rupees 25000 - after 10 / 15 days i am calling to that executve
                      Miss annu mishra for status of loan but again same she was not picking the phone so was very much frusteted and worried then i am contact
                      To hdfc life branch in vikroli mumbai they said sir this was fraud to you so i am urgently cancelled the hdfc life policy on the date of 17
                      Oct 2014 after that i am again calling to hdfc life call center given by hdfc life branch but from call center nothing positive response
                      I am very much frustrated and calling to hdfc life call center and said i will make a complaint then within one hour hdfc call center executive called me and said sir please don’t make the complaint we will give your
                      Amount of rupees 105000 with interest on the date of 3rd nov. 2014 after three months i am not getting amount back so i am again calling to
                      Call center but they are denying and replying arrogantly .
                      I want my money back as it is not a small amount to forget as am not a rich person am salaried person and rs 105000/- amount is big for me.

                      Hdfc life policy no.[protected]

                      Contact no. – [protected]
                      Sir,

                      Please call me @[protected]. I can help you with this. I am not from HDFC life but I can tackle this issue for you and dont worry, I wont charge you any amount for this.
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                        S
                        SidddharthK
                        May 18, 2015
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                        Address: Bangalore, Karnataka

                        Hi, Today morning (19thMay2015 :: 8:20am) at oracle financial services software Bagmanae Tech Park HDFC ATM I made a transaction for withdrawing Rs 200/- but it didn’t give me money and got a message that money has been deducted. Messgae on Screen was Transaction Time Out. If the machine is so slow its not an end user fault. So, kindly do needful to credit amount(Rs. 200/-) in my account again. ATM Card No :: [protected] Thanks & Regards, Siddharth
                        Dear Sidddharth,

                        Apologies for the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Anil Anny
                          May 18, 2015
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                          Address: Bangalore, Karnataka

                          Dear HDFC Please note that i applied for HDFC Credit Card and got Reference No : [protected]S2. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]S2 Status DISAPPROVED Remarks DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY Please provide reason or else i will file case in consumer court. Regards, ANIL BC [protected]
                          Dear Anil,

                          Request you to direct your query to [protected]@hdfcbank.com with your application number, concern and contact details. Kindly quote the reference ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            sghosh115
                            May 18, 2015
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal

                            In 2014 I had taken a Locker no. 433 in HDFC bank, Dumdum Cantonment branch at Kolkata. My Customer ID is 24227595. Now on 2nd Apr 2015, annual Locker rent of Rs 3000 has been deducted from my Savings ac. Also a Surcharge/cess of Rs 370.80 has been deducted. This is not in line with our agreement while taking the Locker. The rent mentioned in the agreement is Rs1500 pa. Please see attachment. I was also told by the manager Mr Amit Ghosh that I would get a 50% discount, meaning I pay Rs 1500 pa. I request you to please see that I am not charged more and refund me the extra amount. I have written three emails to the Branch Manager since 4th May, but except a cc wherein he delegated this job to someone below him, now he is no more responding. I am an old Customer of HDFC bank (right from when it was "Timesbank" and do not expect this treatment to its Customer. I am sure you will agree that a fair amount of time has passed to set things right but until now there has been no visible response or action from the Bank branch's side for a solution. Nor any explanation to the Customer. This is not the first time I am having this kind of treatment from this branch. I will be forced to approach higher Authorities in Delhi in case of no satisfactory QUICK solution.
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Dear Ghose,

                            Regret for the inconvenience caused. Request you to direct your query to [protected]@hdfcbank.com with your card, contact and complete issue details. Kindly quote the reference ID- ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Muruganandam Subramanyam
                              May 18, 2015
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                              Address: Ariyalur, Tamil Nadu

                              Dear sir, Account no-[protected] Name-S.Muruganandam I applied for insurance policy for child named as crest before one month but till yet I didn't get any approval/mail/invoice for the above said policy. I opened that policy in home town ariyalur, tamilnadu, India I'm asking the branch manager continuously to update the status but he refused to do so. I'm maintaining account for more than six years, that's why I planned to open one insurance policy but their really making me afraid to insure my money. I invested Rs.50000 for that policy for that I got only one test message PSE find below the message for your reference, Dear Customer, pls note important details regarding your insurance Application No.[protected]; INR 50000 premium payable on Annual mode for 5 year(s). TnC apply-HDFC Life Overall I kindly request you to cancel my policy and refund my money at the earliest. If it is not so definitely I'm in idea of approaching consumer court. Kindly acknowledge the above. Thanks&Regards, S.Muruganandam
                              HDFC Life customer support has been notified about the posted complaint.
                              May 18, 2015
                              Updated by Muruganandam Subramanyam
                              Dear sir,
                              Account no-110xxxxxxxxx4713
                              Name-S.Muruganandam
                              I applied for insurance policy for child named as crest before one month but till yet I didn't get any approval/mail/invoice for the above said policy.
                              I opened that policy in home town ariyalur, tamilnadu, India
                              I'm asking the branch manager continuously to update the status but he refused to do so.
                              I'm maintaining account for more than six years, that's why I planned to open one insurance policy but their really making me afraid to insure my money.
                              I invested Rs.50000 for that policy for that I got only one test message PSE find below the message for your reference,
                              Dear Customer, pls note important details regarding your insurance Application No.[protected]; INR 50000 premium payable on Annual mode for 5 year(s). TnC apply-HDFC Life

                              Overall I kindly request you to cancel my policy and refund my money at the earliest.
                              If it is not so definitely I'm in idea of approaching consumer court.
                              Kindly acknowledge the above.

                              Thanks&Regards,
                              S.Muruganandam
                              May 18, 2015
                              Updated by Muruganandam Subramanyam
                              Dear sir,
                              Account no-110xxxxxxx4713
                              Name-S.Muruganandam
                              I applied for insurance policy for child named as crest before one month but till yet I didn't get any approval/mail/invoice for the above said policy.
                              I opened that policy in home town ariyalur, tamilnadu, India
                              I'm asking the branch manager continuously to update the status but he refused to do so.
                              I'm maintaining account for more than six years, that's why I planned to open one insurance policy but their really making me afraid to insure my money.
                              I invested Rs.50000 for that policy for that I got only one test message PSE find below the message for your reference,
                              Dear Customer, pls note important details regarding your insurance Application No.[protected]; INR 50000 premium payable on Annual mode for 5 year(s). TnC apply-HDFC Life

                              Overall I kindly request you to cancel my policy and refund my money at the earliest.
                              If it is not so definitely I'm in idea of approaching consumer court.
                              Kindly acknowledge the above.

                              Thanks&Regards,
                              S.Muruganandam
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                                M
                                mridul gupta 03
                                May 18, 2015
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                                Address: New Delhi, Delhi

                                IT IS WORTH TO MENTION THAT HDFC LIFE HAS DONE FRAUD BY SELLING ME THE POLICY. THEIR AGENTS FORGED MY SIGNATURES AND GAVE ME THE FALSE INFORMATION AND COMMITTED ME FOR THE LOAN. I ESCALATED THIS MATTER TO THE HDFC LIFE BUT THEY REFUSED BY SAYING THAT THERE IS NO EVIDENCE THAT THEY HAVE DONE FRAUD. I TOLD THEM THAT THEIR AGENTS PLANNED THIS AND IT WAS A TRAP AS THEY HAVE DONE THIS TO MANY PEOPLE. THEY PLANNED THIS IN SUCH A WAY THAT I AM LEFT WITH NO EVIDENCE AS THEY KNOW ALL THE LOOP HOLES. BUT IT DOES'NT MEAN THAT THEY HAVE NOT DONE THE FRAUD. THEY ILL REPRESENTED THE FACTS ABOUT THE POLICY AND THEY THEN PLOT THIS IN SUCH A WAY THAT I WAS TRAPPED IN IT. I HAVE THEIR NUMBERS AS WELL AS I HAVE MAILED THEM ABOUT THE WHOLE INCIDENT. PLEASE HELP ME AS HDFC LIFE IS RIGID AND SAYING DUE TO THE LACK OF THE EVIDENCE THEY CANNOT REFUND MY MONEY. KINDLY LOOK INTO THE MATTER AND HELP ME. I CAN MAIL U ALL THE DETAILS AND EMAILS WHICH I HAVE SENT TO THEM AND WHICH I HAVE RECEIVED FROM THEM. LOOKING FORWARD TO HEAR FROM YOU.
                                Dear Mridul Gupta,

                                Pls contact me @ [protected]. I can help you in taking up this matter with HDFC life and IRDA. I wont charge any amount for this. You can mail me in [protected]@gmail.com also.
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                                  laveegupta
                                  from Gurgaon, Haryana
                                  May 18, 2015
                                  Resolved
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                                  Resolved

                                  Address: Ajmer, Rajasthan

                                  Sir, i would kike to inform you that i have taken personal loan from hdfc bank beawar and when we filled up loan form that time your hdfc bank officer Mr. Khet Sing and Mr. Vishal Basotia told us that bank will give us a credit card also which limit will be 2 lakh but 9 month has spent and no credit card i have got and whenever we called them regrding credit card they don't pick our call even when we call them for giving us a loan statement for tax declaration regarding but they don't reply so please look this matter, because we have taken loan from your bank just because of your bank brand name and good services but it did not happen, so please look this matter on the priority basis . Regards, Lavee Gupta [protected]
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Dear Lavee,

                                  Apologies for the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with loan account details, issue and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    Shankar2015
                                    from Warangal, Telangana
                                    May 18, 2015
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                                    Last year i had purchased in HDFCSL YOUNGSTAR SUPER PREMIUM rs25000/year via my hdfc credit card that time u r commitment is we converted in EMI without interest & card processing fees. Emi completed at last month. This year renewal amunt 25000 taken single payment in my card. I am ask to costomar care officer there are told we r process the emi but we r provided the interest & processing fes so please help to convet the easy EMI without processing fees & interest this amount. Note: Amount debit information not told properly so next year to avoiding the issues.
                                    +1 photos
                                    HDFC Life customer support has been notified about the posted complaint.
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                                      nixxx7706
                                      from Ghatal, West Bengal
                                      May 18, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bokaro, Jharkhand

                                      Dear sir this is to inform you that i have applied a personal loan. My loan has been approved on 15th of may but still i did not get my loan amount. i dont know how casual your employee is. I have tried so many times to remburss but there is nothing happening. if today i will not get my pl amount then i will file a case on civil court regarding this. i am damn serious with this matter
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      Apologies for the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with loan account details, issue and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        akshu99
                                        from Delhi, Delhi
                                        May 18, 2015
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal

                                        Hi, There has been multiple deductions from my account amounting to a total of around 730 rupees. The Narration says "DC INTL POS TXN MARKUP+ST followed by some code". I dont understand what this deductions are. Kindly have a look into this asap.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        Request you to write at [protected]@hdfcbank.com along with account details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
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