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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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K
K Joseph George
May 6, 2015
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THIS IS TO INFORM THAT HDFC SECURITIES DO NOT HAVE ANY POSITIVE FOLLOW UP ON APPLICATIONS BEING MADE FOR THEIR PRODUCTS. EMAIL AFTER EMAIL IS SEND BUT STILL THERE IS NO OUTCOME THEY JUST KEEP SHIFTING THE ONUS TO ANOTHER CUSTOMER SERVICE STAFF. I WISH AND HOPE THE TOP MANAGEMENT OF HDFC SECURITIES CAN NOTE THIS COMPLAIN AND ACTION UP AND ENSURE THEY PROVIDE WHAT THEY CLAIM IN TERMS OF SERVICE AN CUSTOMER SATISFACTION. IT IS ZERO CURRENTLY AND ABSOLUTELY PATHETIC IS MY EXPERIENCE. MY EMAIL ADD IS [protected]@gmail.com and look forward to receiving some support from this forum. Regards Joseph
y dont you write to them on their support id- [protected]@hdfcsec.com ..i m sure you will have the resolution...:-))
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    prasadicl
    from Netarhat, Jharkhand
    May 5, 2015
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    Address: Korba, Chhattisgarh

    To, 06/05/2015 The Manager, HDFC standard life insurance company limited, 74, Indira commercial and residential centre, T.P.nagar, Korba- 495677, C.G, Sub – Fraud regarding policy no[protected] Dear Sir/Madam I, Named Viswa prasad Atluri would like to bring to your kind notice that, I have been cheated by your brokers M/s S.B.Insurance brokers pvt ltd, code: 00556399 as mentioned below. I received a call from a lady named Anuradha and informing me that, I have been selected for getting prize money of Rs.5 lacs among their regular customers 27 members. Further to release money, they have a tie up with HDFC standard life insurance company limited and prize money shall be released by them. Against processing we should pay 10% of prize money to HDFC. After an hour I received a call from Mr.Mayank Malhothra ([protected])from HDFC and asking me to pay Rs, 30000/- against issue of a policy HDFC life classic assure plus and iwill get prize money within 15 days after receipt of policy document. And also he is saying that, after receipt of prize money the policy can be surrendered and we will get back 100% money of Rs.30000/-. He sent me the address via SMS and asking me to send Passport size photo, address proof, pan card copy, cancelled cheque and current dated cheque for an amount of Rs .30000/-infavour of HDFC life insurance company limited. I have sent the above documents through first flight courier Doc.no.P[protected] to Mr. Sachin gupta, C/O Mayank Malhothra, HDFC life insurance company limited, SCO-119, 120, First floor, Above IDBI bank, Sector-43B, Chandigarh- 160047. And I have not signed any document yet. And I have received policy around 15th april and I waited for transfer of prize money and till date there is no action from their end. Subsequently I searched through google and I came to know that I have been cheated . As on date iam not in a position to continnue with the above said policy no.17576663 as I am pre occupied with other financial commitments.Hence I request you process for surrender of my policy and let me get back my money at shortest time. And also enquire into the matter and avoid such instances in future for others which will spoil your organisation image and your employees credibility. Thanking you and awaiting for your early response. Atluri Viswa Prasad [protected]/[protected]
    HDFC Life customer support has been notified about the posted complaint.
    Thank you very much Named Sir for posting your complaint, even we were receiving same kind of phone call from Sachin Gupta, and we thought of paying the policy amount to him, he had given same address too, unfortunately thought of searching address in google before paying the amount, luckily we saw your complaint posted and saved our money. We request the organisation to take necessary action against such people who spoil the reputation of the company and cheat the people.
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      prasadicl
      from Netarhat, Jharkhand
      May 5, 2015
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      Address: Korba, Chhattisgarh

      To, 06/05/2015 The Manager, HDFC standard life insurance company limited, 74, Indira commercial and residential centre, T.P.nagar, Korba- 495677, C.G, Sub – Fraud regarding policy no[protected] Dear Sir/Madam I, Named Viswa prasad Atluri would like to bring to your kind notice that, I have been cheated by your brokers M/s S.B.Insurance brokers pvt ltd, code: 00556399 as mentioned below. I received a call from a lady named Anuradha and informing me that, I have been selected for getting prize money of Rs.5 lacs among their regular customers 27 members. Further to release money, they have a tie up with HDFC standard life insurance company limited and prize money shall be released by them. Against processing we should pay 10% of prize money to HDFC. After an hour I received a call from Mr.Mayank Malhothra ([protected])from HDFC and asking me to pay Rs, 30000/- against issue of a policy HDFC life classic assure plus and iwill get prize money within 15 days after receipt of policy document. And also he is saying that, after receipt of prize money the policy can be surrendered and we will get back 100% money of Rs.30000/-. He sent me the address via SMS and asking me to send Passport size photo, address proof, pan card copy, cancelled cheque and current dated cheque for an amount of Rs .30000/-in favour of HDFC life insurance company limited. I have sent the above documents through first flight courier Doc.no.P[protected] to Mr. Sachin gupta, C/O Mayank Malhothra, HDFC life insurance company limited, SCO-119, 120, First floor, Above IDBI bank, Sector-43B, Chandigarh- 160047. And I have not signed any document yet. And I have received policy around 15th april and I waited for transfer of prize money and till date there is no action from their end. Subsequently I searched through google and I came to know that I have been cheated . As on date i am not in a position to continue with the above said policy no.17576663 as I am pre occupied with other financial commitments.Hence I request you process for surrender of my policy and let me get back my money at shortest time. And also enquire into the matter and avoid such instances in future for others which will spoil your organisation image and your employees credibility. Thanking you and awaiting for your early response. With kind regards Atluri Viswa Prasad [protected]/[protected].
      HDFC Life customer support has been notified about the posted complaint.
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        I
        itsvignesh
        from Mumbai, Maharashtra
        May 5, 2015
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        Address: Chennai, Tamil Nadu

        Hi Sir, I am Vigneswaran. I recharged videocon d2h for my customer ID 86491313 for Rs.224 through HDFC net banking. When I tried for the first time the amount of rs.224 was deducted from my account but the videocon d2h was not recharged. I tried for the second time and recharged it. Till now, the amount has not been credited back to my Account. Kindly do the needful to credit the amount Rs.224 in myaccoun.t
        Dear Vigneswaran,
        Request you to write to [protected]@hdfcbank.com along with your account / card details and contact details & details of the charges. Kindly quote the ref ID- TTU060515-1 in the subject line. Will take up your issue on priority.

        - Anay
        HDFC Bank Customer Assistance
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          S
          SURENDRA HADA
          May 4, 2015
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          Resolved

          Address: Jodhpur, Rajasthan

          No third party (Payment) activation from last 2 months, sir after done all formalites in your branch but still we are not able to make govt payment. Everyone is assuring that you will able to make payment after 2 - 3 days from last 2 months, we have to make payment of Direct & indirect taxes, if within two days we are not able to make payment, we have to think about move to other bank.
          Aug 5, 2021
          Complaint marked as Resolved 
          Dear Surendra,
          Apologies for the unpleasant experience. Request you to write at [protected]@hdfcbank.com along with your account / card details, contact details and complete issue details. Kindly mention the ref ID-TTU080515-2 in the subject line. Will check and get back to you .

          -Anay
          HDFC Bank Customer Assistance
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            D
            dhariya
            from Allahabad, Uttar Pradesh
            May 4, 2015
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            Address: Udham Singh Nagar, Uttarakhand

            Sri, Mr. Akash Jain is a 420 Person he is phone call M. No. [protected] & [protected] & Mr. Vikram Batra M.NO. [protected] He is offer me Laon 4.22% interest and he demand of Rs. 15000/= i have paid of Rs. 12800/= in our Axis Bank account in Account of Mr. Sudarshan Bhadwaj. Laon approval or Recaipt is attachment file. So please short out our Loan amount. And Mr. Akash Jain or Vikram Batra is as cheater person. Regards Vivek Sharma Cell.no. [protected]
            +2 photos
            HDFC Life customer support has been notified about the posted complaint.
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              bharadwaj_bramhin
              from Bengaluru, Karnataka
              May 4, 2015
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              Address: Bangalore, Karnataka

              Hello Sir/Madam, This is Amogh Rajagopal. I have been told by a person namely Mr. Amit Arora that I have won an amount of Rs. 11 lakh from Bag It Today and told me that I have to pay 2% of that amount by taking a HDFC Life Insurance policy and after that the Phrize money will be released and he will send the withdrawal forms for cancelling the HDFC LIfe Insurance Policy as well. But now he is not answering my calls and his other number is switched off. His numbers are [protected], [protected] and [protected]. I got the policy to my address just two weeks back, so I believe it will be in the free look period. Please cancel the policy mentioned above and refund the amount back to me. I have paid an amount of Rs. 22, 989 for this policy. Thanks and Regards, Amogh G.R.
              HDFC Life customer support has been notified about the posted complaint.
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                M
                maheshmahalingappa
                from Bengaluru, Karnataka
                May 4, 2015
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                I have savings account in HDFC bank. In the emails that I am receiving from the HDFC bank my name is mentioned wrongly. My name is Mahesh Mahalingappa but it is mentioned as Magesh M. i have filled the name change form and submitted to HDFC bank but still name is mentioned wrongly
                Dear Mahesh,
                Request you to write to [protected]@hdfcbank.com along with your account, contact details and screenshot of the mail if possible. Kindly quote the ref ID-TTU080515-3 in the subject line. Will take up your issue on priority.

                - Anay
                HDFC Bank Customer Assistance
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                  U
                  Umesh Srinivas
                  from Bengaluru, Karnataka
                  May 4, 2015
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                  Address: Krishnagiri, Tamil Nadu

                  Last month i got a new HDFC times card credit card, and two weeks back i bought new SONY TV it cost 76 thousand, planned for 6 month EMI option, everything is fine, after that HDFC customer care saying that you are not eligible for EMI like that. They are giving shock for me, I got so many calls from HDFC customer care regarding Credit card, please take credit card it will useful for you and we will give plenty of offers for you like that and brainwashed me. They said, u will get EMI option for everything, After purchased they are saying you are not eligible for anything like that, I need to pay bill 76 thousand in single payment. I called to customer care, now they saying, you are not eligible for EMI, Please take personal loan for 1 Lac with 14.5 Percent interest like that. To purchase anything with credit card, we need to apply for personal loan also.. Please i need a solution for this. Please take a compaint. Regards, Umesh.S Email: Umesh.[protected]@Outlook.com
                  Dear Umesh,
                  Regret the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with your card and contact details. Kindly mention the reference ID-TTU080515-4 in the subject line. Will take it up with the team concerned and revert to you.

                  -Anay
                  HDFC Bank Customer Assistance
                  Hi buddy did you get the solution or not ... the same case happens with me .. please tell me
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                    S
                    sukumar karmakar
                    from Bengaluru, Karnataka
                    May 3, 2015
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                    I Sukumar Karmakar issued one Cheque no 363985 dated 26/12/2014 drawn on SBI Dhaban Branch ( Branch Code No 09716) in favour of HDFC Life for an amount of Rs 20000/- which was cleared from my bank. An agent named Souvik Bannerjee ( Mobile No [protected], [protected])took the cheque from me but till date I have not received the policy nor any communications from your end. Please enquire the matter & let me know the status at the earliest.
                    HDFC Life customer support has been notified about the posted complaint.
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                      R
                      Rabhishek Abhishek
                      from Chennai, Tamil Nadu
                      May 3, 2015
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      Yesterday I transferred an amount of 5000 Rs from my hdfc bank account to my brothers South Indian Bank via internet banking, but my money got debited from my hdfc account but the beneficiary didn't receive it I got a message saying the following: "Your fund transfer for Rs. 5, 000.00 on 02-05-15 is timed out. Please check with your bank(IMPS Ref no.[protected]" Please help me out I'm in a urgent My account number: [protected] My contact number: +91 [protected] From . Arun Goutham.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Customer,
                      Kindly note that we have received the TCC (Transaction Credit Confirmation) from the beneficiary bank on 04/05/2015 that the funds have been credited for the below transaction. Please liaise with the beneficiary bank with regard to the status of the IMPS transaction.
                      -Anay
                      HDFC Bank Customer Assistance
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                        H
                        haritha.b
                        May 2, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        I have taken a forex card on 15th of april 2015 and when i used this card to withdraw money from a bank of america ATM the money have been deducted but i dint receive any cash. However it has been reflected in the bank statement that my balance is 683$ later but when i try to withdraw my money next week it shows only 83$ as balance and online statemnt shows that i have withdrawed money which i dint.
                        +1 photos
                        Dear Haritha,
                        Request you to write to [protected]@hdfcbank.com along with your card, contact details and details of the transactions. Kindly quote the ref ID-TTU080515-6 in the subject line. Will take up your issue on priority.

                        - Anay
                        HDFC Bank Customer Assistance
                        I have contacted the concerned person and the problem was solved in a day. Great customer service
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                          C
                          chaterjis1
                          May 2, 2015
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                          Address: Mumbai City, Maharashtra

                          I was recently in India and found myself a victim of high crime by the HDFC Bank in Mumbai and Kolkata. During my stay, I watched your channel putting out some fraud and cheating news based on your investigative journalism. I was impressed by your presentation. I am now turning to you for help, if you are willing to look into this major cheating case by HDFC Bank. They have stolen about Rs. 1.5 Crores from my Fixed Deposit investment in this bank. If you would like me to provide full details, kindly let me know. Thanks. I shall also furnish you the forged documents and details when I hear from you. Warm regards. Samar Chatterjee
                          Dear Samar,
                          Please write to [protected]@hdfcbank.com along with your account details and contact details. Kindly quote the ref ID-TTU080515-7 in the subject line. Will take up your issue on priority.

                          - Anay
                          HDFC Bank Customer Assistance
                          I have already done that since March, 2015. All I am getting are lies and fabrications from the HDFC Bank and hiding the evidence of forgery and cheating.
                          HDFC BANK does not provide customer service, nor does it resolve problems it creates. Its primary Motto and Vision is to cheat customers and pad its profits, so that it can cheat more and more customers.

                          Here is my story and how this bank ripped me of[censored]sing the most despicable forgery and fraud :::

                          https://samsafe.wordpress.com/2015/05/16/hdfc-bank-paragon-of-cheating-fraud/?pr...
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                            D
                            dayanand Vishwakarma
                            from Mumbai, Maharashtra
                            May 2, 2015
                            Resolved
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                            Resolved

                            Address: Gulbarga, Karnataka

                            Account No. [protected] My Name: Dayanand Vishwakarma Complaint Reference- C/12032015/36970 Dear Sir, I'm followup with the Branch and customer care that amount of Rs. 2000/- which was tried to withdrawal from HDFC ATM Near Check-post Aland Road, District Gulbarga. 12/03/2015 12/03/2015 05002 ATM WDL/[protected][protected]MPZ01312 2000.00 4944.00 CR Our Central back people saying we have already given complaint to HDFC bank but they have rejected. On 11.03.2015 i have done two time translation one in the morning from bank of india which was received Rs. 2000/- and second one in night 11.03.2015 time 10.14 PM which was not received Rs. 2000/- and reflecting in my account statement on 12.03.2015. Kindly help
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Dear Dayanand,
                            With reference to your complaint regarding a debit placed on your Central Bank of India savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds:

                            1. Submit a complaint /dispute letter with Central Bank of India branch where you hold the savings bank account.
                            2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.
                            3. If the transaction stands invalid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

                            - Anay
                            HDFC Bank Customer Assistance
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                              vermakalp
                              from Shimoga, Karnataka
                              May 2, 2015
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh

                              Dear sir i had applied a credit card of hdfc bank and received the same on 2 day before since then i have made calls at give numbers for customer care [protected] and [protected] first of all, that numbers are chargeable and there r too many recorded messages come before talk to cutomer care person after 4 minutes when we got ringtone for person to talk then suddenly call disconnected and hence we can't talk to any person kalp narain verma [protected]
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Dear Kalp,
                              Regret the inconvenience caused. Request you to write at [protected]@hdfcbank.com along with your card, issue and contact details. Kindly mention the reference ID-TTU080515-9 in the subject line. Will take it up with the team concerned and revert to you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                PathankPreeti
                                from Mumbai, Maharashtra
                                May 2, 2015
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                                Address: Mumbai City, Maharashtra

                                Dear Consumer Complaints Team, Following is my complaint I have transferred (through IMPS) Rs. 10, 000/- via my Account with HDFC Bank Ltd to a beneficiary of Punjab & Maharashtra Co-operative Bank (PMC) Ltd. There was time out (Ref No.[protected] and hence there wasn't successful Transfer of the Funds but the money got debited in my Account. I immediately raised complaint with HDFC Customer Service when the funds weren't credited back to my account in 3 working days (usual practice). I have been following up since then but to no avail. I have subsequently raised another complaint with the bank but still there is no fund refunded. Following are the complaint numbers I have raised with HDFC Bank: - MUMC[protected](COMPLAINT NO OF HDFC) MUMC[protected](COMPLAINT NO OF HDFC) Please take up my case with the Bank and provide me resolution to get out of this agony. The money transfer was through IMPS, needless to say how much important it was for the beneficiary.
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                                  I
                                  itsamsoni
                                  from Hampi, Karnataka
                                  May 1, 2015
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                                  Address: Valsad, Gujarat

                                  Dear Sir/Madam, I have taken a hdfc life insurance policy No. 17240633 on 15/12/2014. I was frequented by authorised hdfclife personnels for taking a policy. After having taken the policy some five months back i have still not received the hard copy of the policy certificate as of date. I have been frequently calling on No's [protected], [protected], [protected], [protected] who used to frequent me for taking the polices. But after the policy has been materialised who cares for the customer. Till date i have been receiving only fake promises. I cannot expect such responses from an esteemed organisation of the standards of HDFC. Request yourkindself to look into the matter and help me in getting the requisite policy certificate in hard form. regards. Anil Soni
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    G
                                    Gaggasingh
                                    from Mumbai, Maharashtra
                                    May 1, 2015
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Hi, I've made a blunder by requesting HDFC to sanction loan(Home loan) for a property for which I will be getting possession after a fortnight!! These people took good 2 months to complete documentation... Now when its time to disburse amount they have new issues growing like mushrooms out of no where!! When I paid whole payment through cash, why should I give n number of supporting to you?? Ive given transaction details and on top of that my slary account is also there in HDFC. Will sort this legally! Gross laxity! Gagan
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Gagan,
                                    We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.
                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      G
                                      gopan nair
                                      Apr 30, 2015
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                                      Address: Kollam, Kerala

                                      Dear sir/madam, I am Gopakumar .I took travel card from hdfc bank one month ago . I got atm pin number only.I would like to activate net banking. I am in Ecuador at present. What is the solution to get net banking.
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                                        R
                                        RAJ INDER
                                        from Delhi, Delhi
                                        Apr 30, 2015
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                                        Address: Fatehabad, Haryana

                                        Dear mam/sir My name is Rajinder Singh, I had worked in your organisation from 5feb2013 to 8march2015.my employee code was R9298.Further i state that for my future endeavours i need my salary slip so i request you to send the same on my personal email id which is [protected]@gmail.com. i will be realy oblized to you for your copration .your truly.
                                        Dear Rajinder,
                                        Please write to [protected]@hdfcbank.com with your employment details and complete issue details.

                                        Anay
                                        HDFC Bank Customer Assistance
                                        Hi Pranay,


                                        Please share July 2014 to November 2014 salary slip for Employee id - 128673 .


                                        Best Regards

                                        Awdhesh Yadav

                                        Tel: [protected]
                                        Dear Sir,


                                        kindly share my salary slip July 2014 to November 2014 salary slip for Employee ID- 128673 .


                                        Regards
                                        Awdhesh Yadav
                                        Tel: [protected]

                                        [protected] Forwarded message[protected]
                                        From: <Pranay.[protected]@hdfcbank.com>
                                        Date: Thu, Jul 16, 2015 at 10:43 AM
                                        Subject: Re: Fwd: Awdhesh Yadav Salary Slip
                                        To: Awdhesh Yadav <[protected]@gmail.com>
                                        Cc: payroll.[protected]@cnergyis.com


                                        Dear Awdhesh,

                                        Payroll Team shares Salary Slips.Please get in touch with them and your mentor.

                                        Regards,
                                        Pranay Kapur
                                        HDFC Bank Ltd | Human Resources
                                        RIM: [protected]

                                        IMP - 1) Ecode will be generated only after Documentation is completed.

                                        2) Dear Mentors Correct your Sales Officer Mapping Today and Help your Branch to achieve 100% Manning.

                                        3) Please nominate your Sales Officer for Training Today ! and help create a skilled staff for your Branch.


                                        From: Awdhesh Yadav <[protected]@gmail.com>
                                        To: payroll.[protected]@cnergyis.com, "pranay.[protected]@hdfcbank.com" <pranay.[protected]@hdfcbank.com>,
                                        Date: 07/16/2015 10:40 AM
                                        Subject: Fwd: Awdhesh Yadav Salary Slip
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