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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1404

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P
Puneet Vestige
from Gurgaon, Haryana
May 18, 2015
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Address: Gurgaon, Haryana

Sir / Ma'am With due respect I am Puneet Sharma, Customer o[censored]r bank from couple of years. a year before u also offer me CREDIT Card & all the things going so smooth but due to some family & personnel problem Nov.'14 or May be Dec.'14 installment will not be filled by me & one o[censored]r recovery agent Brijesh pandey Cell No. [protected] called me & talking me in abusing manner as well also go to my family. this is very pathetic at that time i register complaint thru phone banking but no action take place. after some time i again recieve a call from Mr. Varun Cell No.[protected] & [protected] He said that he is the HDFC head & if i pay sinlge Installment of Rs. 4730/- (on dated 10Jan.'15 by Mr. Dharmender ID No. N07269 Payment slip is attached) deposit then he will convert my pending amount into EMI & also give me 20% discount. so that I forget the earlier bad conversation from Mr Pandey & deposit this amount but again i met with fraud . after some time bank giving me notice for pending amount & its charges I total Used card ofr Approx. 47000/- ~ 50000/- & I almost paid the amount from a year & more but still they 44286.27/- They also block my salary twice Pls. do needul on urgent basis thanks
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
Dear Puneet,

Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance
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    K
    Kanthi Kiran P
    from Bangalore, Karnataka
    May 18, 2015
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    Address: Bangalore, Karnataka

    I applied Personal loan for Rs. 2, 00, 000 with processing fee 0.8%. I asked HDFC Loan not to include insurance and they agreed and written on application form as insurance weaver. But still insurance Rs.2360 is deducted. The deduction should be only 0.8% processing fee Rs.1600 and the amount I should receive is Rs.198400. But I received RS.196040. Please deposit Rs.2360 to my account. This is disappointing even after mentioning not to include insurance and HDFC employees agreed for no insurance.
    Complaint marked as Resolved 
    Insurance amount is refunded back. HDFC Relationship Manager called and clarified on the new rules of Tax and other mandatory charges which are not explained by HDFC loan representative during loan agreement. Thanks to HDFC Relationship Manager.
    Dear Kanthi,

    Apologies for the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with loan account details, issue and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

    -Anay
    HDFC Bank Customer Assistance
    Dear HDFC Customer Assistance,

    Thanks for the mail and per your mail I sent the issue details to [protected]@hdfcbank.com. Please kindly go through the mail and resolve my issue.

    Thanks,
    Kanthi Kiran
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      rites51
      from Mangalore, Karnataka
      May 17, 2015
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      Address: Gurgaon, Haryana

      This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 561.80 has been debited on 12th May 2015 from my salary account, mentioning about 'DEPOSITORY CHARGES APR[protected] . I am aghast to see this has happened Please help and give me an update on [protected]@yahoo.com * I have attached the screen shot the transaction
      Aug 5, 2021
      Complaint marked as Resolved 
      Dear Ritesh,

      Request you to write at [protected]@hdfcbank.com along with card/account details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

      -Anay
      HDFC Bank Customer Assistance
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        C
        chaitanya1677
        from Khurai, Madhya Pradesh
        May 17, 2015
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        I HAVE WORKED WITH HDFC SLIC, GUJRATI BAZAAR, SAGAR ((MP), AS SALES DEVELOPMENT MANAGER (SDM) FROM SEPTEMBER'2007 TO APRIL'2008. MY EMPLOYEE CODE WAS 21253 AND PF NUMBER WAS PF/21253. I AM NOT ABLE TO FIND MY PF STATUS REGARDING THE SAME. WHEN I VERBALLY ASKED THE BRANCH HEAD ABOUT MY PF STATUS, HE DID NOT GIVE ME THE SATISFACTORY REPLY AND ASKED ME TO CONTACT HEAD OFFICE. BUT THERE IS NO SPECIFIC DETAILS I COULD FOUND TO GET THE DETAILS ABOUT MY PF STATUS. PLS GUIDE ME THAT HOW COULD I GET MY PF STATUS WITH HDFC-SLIC. REGARDS, CHAITANYA KAUSHAKIYA MOB. [protected] e-mail:[protected]@yahoo.co.in
        Aug 5, 2021
        Complaint marked as Resolved 
        Dear Chaitanya,

        Request you to write at [protected]@hdfcbank.com along with employee code, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Satish Bhandari
          from Pune, Maharashtra
          May 16, 2015
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          Address: Sindhudurg, Maharashtra

          Hi. I satish managed zad employees of hdfc ba bank in kudal branch code2494 in Feb on 26th my accedient got on field work. After 2 month. I have joined the job but due to pba harassment my cluster head hairs me also and theathed. Me to resign or we put u in absconding. Nobody. Do our wrong even hr head also and aditya puri. Also we keep them under our 👟 if I got jobless then on my head bank loan of same bank under these conditions what I expect. From u people. Please gothrough these supplication. Very carefully. Otherwise I have one option of suicide
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            V
            Viral Vyas
            from Ahmedabad, Gujarat
            May 16, 2015
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            Address: Patan, Gujarat

            I am Viral Vyas having HDFC Bank Saving Account almost 8 years old and also having Credit Card worth Rs. 4.5 Lac. I have also paid up my previous Personal Loan of HDFC in time which increase my customer values. I need to apply for Home Loan and in my city I have almost all choices of bank to apply. I have also choice of SBI Bank which my salaried bank and already in my University Campus near to my department where I work. Although I choose the HDFC Bank for my Home Loan due to I troustworthy on it. So, I contacted the HDFC Bank Patan Branch and the Bank person has sent an agent Named "Digvijay Thakor" and he has took HDFC Home Loan Application Form to fill and took my all necessory Xerox Document and Original Agreement Stamp of House to HDFC Bank. Thus, I have applied for HOME LOAN in month of February 2015. After passing 15 days he said that Application form is wrongly filled and He took training at Ahmedabad with his sir called "Mr. Divyesh Shah" and then on first week of march he came again to fill new form of Application. Then he collect the documents related to builder-side and says that loan may be cleared within 15-20 days. I have waited for those days. After passing the time I have asked again at last week of March and he replied that sir, there is march ending and closing days so please ask in first week of april. In first week of april "6th Arpil 2015" I have one email of Loan File Registration with File No:[protected] and says that contact to Mehsana Office for further inquiry. I have contacted on 2nd day to mehsana office. Office person said few of documents was needed from builder side. Afterword, Loan will be disburse in week. My builder has also supported and give all documents within week to HDFC Bank Personal and after 15th april I have again asked about the progess of my Home Loan. Because there is no any contact o[censored]pdate related to loan approval from bank side. Mehsana office has introduced a new person called "Divyesh Shah" and said your loan approval was in his hand. If he approved we will disburse the loan and give me their mobile no. "[protected]". I have started contact to Divyesh Shah. He has talked that there is a technical survey is not done yet so, loan has not approved. The Technical Survey has done in April Last week. Now I still not understand why the bank is not disburshing the my home loan? I am still asking the bank person throughout the 10 days all says that there is no any document is remaining though I didnt have Home Loan and almost pass the 2 months. Now, I think that I have mistaken to choose the HDFC Bank for home loan instead of SBI or AXIS bank which are disburse loan of my friends in 15 days. Or I think The HDFC Bank personals 1. Anil Patel, 2. Snadip Patel, 3. Nileshbhai 4. Divyesh Shah of 5. Digvijay Thakor are intensionally hesistated me on Home Loan Approval for their personal benefits. Now, I am seek of asking for home loan approval and I need my original documents back for Newly applied at any other bank. I also need to surrendar my Saving Account as well as Credit Card and all kind of facilities of HDFC Bank dut to I lost my trust on this bank. Thanking You for your worst service, Yours Honest Customer Viral Vinubhai Vyas ([protected]) [protected] HDFC Bank Patan Branch Gujarat. IN. Pin: 384265
            Aug 9, 2021
            Complaint marked as Resolved 
            Dear Viral,

            We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.

            -Anay
            HDFC Bank Customer Assistance
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              A
              airtel_suffered
              from Gurgaon, Haryana
              May 16, 2015
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              Address: New Delhi, Delhi

              i have an HDFC platinum edge credit card, for thsi renewal fee is 500, see this link on page 6 its clearly mentioned when writing this complaint on 16 may 2015. http://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf but they have charges around 1100 rupees from my card for renewal fee, when i called them they agreed taht this charge is wrong, and i was given complaint number [protected] on 11 may, and person on line told me that it will be resolved withing two day, again when i called on 13 may, they said its second day wait for this day, and again when i called today, they again said it will take another 15 days, now i will wait till only 28 may, and on 29 may i will formally complaint in delhi consumer forum against hdfc bank, against this illegal card fee. this is just for record to be presented during court hearing. complaint number [protected]
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                P
                parag1976
                from Mumbai, Maharashtra
                May 15, 2015
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                Address: Mumbai City, Maharashtra

                Dear manager ; Your bank is intenatinal and top leading.but your waste of money in giving facility to customer by branches is too much. I have 5 accounts in your brovili west chamunda circle branch also my family fend have ten account in that branch. Bar code machine was came in branch in mid February also printing passbook machine was in ATM also.but their was no bar code in branch since march 1 st week. I went to branch for 7 to 8 times for bar code so idont waste my time in days hour and not during job. But your employee every time told that bar code is not their and told they request for bar code but ...not come. Yesterday also I went for same but same answer.so pls take action for this and send bar code as early as possible. Thanking you Your customer
                Aug 5, 2021
                Complaint marked as Resolved 
                Dear Customer,

                Regret for the inconvenience caused. Request you to direct your query to [protected]@hdfcbank.com with your card, contact and complete issue details. Kindly quote the reference ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  ashokagrawal
                  from Mumbai, Maharashtra
                  May 15, 2015
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                  Address: Buldhana, Maharashtra

                  Dear Sir I am having my demat account with hdfc bank having dp id number IN[protected] in the name of Ashok Naranyanlal Agrawal. Second Account I hold jointly with my wife I.e Sarita Ashok Agrawal having demat account number IN[protected]. Similarly my wife sarita ashok agrawal having demat account in her personal name IN[protected].My wife jointly held other account with me having demat account number IN[protected]. Similarly my mother have a demat account in her name ie kanta narayanlal agrawal having demat account number IN[protected].My mother hold second account jointly with me having demat account number IN[protected].My mother hold third account jointly with my wife ie sarita ashok agrawal having demat account number IN[protected]. In this way my family members hold seven demat account with hdfc bank. I talked to hdfc securities Akola for the application in IPO for VRL public issue in all seven demat accounts. He told me that i can apply only in three accounts in personal names. Accordingly he apply in three demat accounts. According to me I have right to apply in all seven demat accounts.I have taken this matter with hdfc securities but they said i can apply in three accounts only.According to me view taken my hdfc is wrong because today I hold shares of one company in personal name and also in joint name.Because of view taken by hdfc securities I have sustain financial loss.So you are requested to take strict action against hdfc securities and also see that this type of problem is not faced by other investors I hope you will take action immediately so that I will not face same issue in coming IPO'S.

                  Demat account

                  Though I am very much eligible for BSDA facility, I have got the email from bank that my demat account falls under non BSDA category.
                  As per Sebi circular they should convert my account to BSDA which has very less charges.
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                    A
                    amitaa1
                    from Mohali, Punjab
                    May 15, 2015
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                    Address: New Delhi, Delhi

                    Hello, I am a HDFC customer and want to tell that HDFC providing insufficient information on Credit Card so that HDFC make money with some hidden cost. I have a HDFC Gold Credit Card (Free Card) holder and that card was expired on last year and HDFC customer care renew that card and provide me the Platinum card instead of Gold card which have annual fee, without providing me information. Secondly HDFC automatic register that card with my Net Banking and pay my insurance without my information using that card. I want to tell HDFC that please don’t make these kinds of stuffs so that customers don’t drop the trust from HDFC Banking.
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                      U
                      umeshdixit
                      from Noida, Uttar Pradesh
                      May 15, 2015
                      Resolved
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                      Resolved

                      Address: Ghaziabad, Uttar Pradesh

                      Sir, I am Umesh Chand Dixit your customer and as per my HDFC Housing Loan Account Number 535175 which has been fully paid by me on 18/07/2005. But then also my name is coming on [protected]@cibil.com So i request you to please remove my name from there so that i can apply for Car loan for my son. I request you to please fulfill my requirements as soon as possible. PAN Number : AFPPD1809N E-mail ID: [protected]@gmail.com Address:- House No. 187, Sector- 9, Chiranjeev Vihar, Kavi Nagar, Ghaziabad, U.P. 201002 Mobile No. [protected]
                      +1 photos
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Umesh

                      Regret the inconvenience caused. I request you to write at [protected]@hdfcbank.com along with your loan and contact details. Kindly quote the ref ID- TTU[protected] in the subject line. I will take this up with the concerned team on priority.

                      -Anay
                      HDFC Bank Customer Assistance
                      Dear Sir,

                      For resolution of your queries, kindly write to us online by visiting the following url on our website:
                      http://www.cibil.com/contact-us

                      We would further like to advise you not to divulge personal / financial information on public forums.

                      Regards
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                        V
                        vijaybindra
                        from Hisar, Haryana
                        May 15, 2015
                        Resolved
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                        Address: Hisar, Haryana

                        Mr. Paramveer Singh Maan, Sector-14 Branch, Hisar came to our office and requested for opening a salary account. I refused to open new account because I have already two account in my name. He pressurised me through my officers and I opened a account. A./C No. [protected] is allotted to me under zero balance scheme. Without my consent he issued me Platinum card No.[protected] and health insurance policy No.[protected] and[protected]/2. I refused hundred times on phone not to issue me credit card and health policy because being a govt. servant I have no need of it. But they have not listen to me and issued above said facilities in my favour. I went many times to HDFC office for surrender of my account and credit card and health policy but they are not ready to close my above said account. Now letters are coming to me for making the payment. Sir, I request to help my in closing of above said account and health policy. I will not make any payment. They are making the fool of customers and selling their products without the consent of customers.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Dear Vijay,

                        Regret for the inconvenience caused. Request you to direct your query to [protected]@hdfcbank.com with your card, contact and complete issue details. Kindly quote the reference ID- TTU[protected] in the subject line of the mail. Will check and update on priority.

                        -Anay
                        HDFC Bank Customer Assistance
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                          D
                          deven143
                          from Delhi, Delhi
                          May 14, 2015
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          Dear Sir i have taken loan from HDFC bank.my 20 instalment complete but some how i cant complete my next instalment and bank seize my bike and he said that you have to paid full amount.i cant able to paid full amount.i want get my bike back sir plz help me sir i m very poor guy and poor family. do the need full Your s Faithfully Devendra parmar [protected]
                          +1 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          May 14, 2015
                          Updated by deven143
                          my loan account number is 25353458 plz do the need full

                          Dear Devendra,

                          Request you to write to us at [protected]@hdfcbank.com along with loan account details, reference number concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                          -Anay
                          HDFC Bank Customer Assistance
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                            sta200422
                            from Delhi, Delhi
                            May 14, 2015
                            Resolved
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                            Resolved

                            surrendering the policy due to false commitment

                            Address: Allahabad, Uttar Pradesh

                            dear sir i have taken this policy from MR. VIVEK TEL NO. [protected], PUJA SHARMA TEL NO. -[protected] DELHI OFFICE AS THEY TOLD ME AND MR. SRI DHAR RAO CFO CHENNAI OFFICE All of them given lot of commitment as witten in attached file but nothing has been done that's why i want to surrender this policy, so plz surrender it and give my 50000/- back. plz see the attachment. i can provide u all the mails which above all has done to men....
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                            Chirag HDFC
                            from Mumbai, Maharashtra
                            May 13, 2015
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                            Address: Mumbai City, Maharashtra

                            Dear Customer support Team, As my complaint number will give you all the details for which i am writing you this email if not then please understand my concern.I was having credit card ([protected]) for which my payment is due.As i was promised by a team of yours that the settlement would be done and i will be given 5 installments to pay off the settlement amount for which i agreed.I received this calls from your so called HDFC bank and the numbers are [protected], [protected] for the same. I also have my salary account with your bank and i was shock to see that the funds in my saving(Salary) account are on hold, after knowing this i rushed to your branch which is located in Malad west Orlem, they informed me that they cannot help me ac my account is linked with my credit card payment and i need to speak with collection department on [protected], [protected], unfortunately i tried calling on both this number since yesterday but it was only ringing and was no response from them.Today(13th May 2015) i again approached your branch in Malad east upper govind nagar, the informed me to call the customer service number ([protected]-Credit Card- Complaint) and place a complaint i did that too and so received my complaint id No : [protected] and was assured that a call back will be arranged, i did not received any call for the same, i again called your customer service number the provided me 2 more numbers of collection([protected], [protected]) i called this numbers also but as mentioned above even this numbers are only ringing and no response from them. Hence i am writing my complaint here and hope it will be addressed and solved within TAT, and i want my saving account (Salary account ) to be off hold at the earliest. Expecting a positive response at the earliest. Regards, Chirag Gamit [protected]
                            These are non working no [protected], [protected] given to me by some agent on phone, HDFC Bank is sleeping bank.
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                              riteshr1234
                              from Pune, Maharashtra
                              May 13, 2015
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Since Last one month I have been following on the Debit done by the HDFC Bank, but there is no reply, neither any resolution. Though the amount is very small but it means they are cheating to millions of Customers for which the amount can be big.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Dear Ritesh,

                              Request you to write at [protected]@hdfcbank.com along with account details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

                              -Anay
                              HDFC Bank Customer Assistance
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                                prannay022
                                from Delhi, Delhi
                                May 13, 2015
                                Resolved
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                                Resolved

                                Address: Karnal, Haryana

                                sir/madam i was the hdfc lifr policy holder since 15 years, as my policy got matured on 24 march 2015 and i even continued with annuity policy with the whole amount of policy for some life time policy scheme on 6 april 2015 and submitted all the required documents with the cheque, the staff of hdfc life office told me that i'll get my policy bond within 7 days but since then i din't get anything and when i called customer care they told they din't even recieved any documents, i am really shocked to know this.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Dear Customer,

                                As your issue pertains to HDFC Life, I request you to email your concern to [protected]@hdfclife.com with your complete name, contact number and a description of your concern. They will be able to assist you.

                                - Anay
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                                  V
                                  vinod kumar maroria
                                  from Delhi, Delhi
                                  May 12, 2015
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                                  Address: Gurgaon, Haryana

                                  The Bank has charged me Rs 842.70 for Depository charges on saving account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Reference Number as provided by the bank: 37835938 My Account Detail vinod kumar maroria [protected] hdfc manesar sec.11
                                  Dear Vinod,
                                  Request you to write at [protected]@hdfcbank.com along with account details, concerns, details of the amount debited and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you on priority.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sheetug
                                    May 12, 2015
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Dear Team.Myself Sheetal Grewal.I have a credit card no. [protected] of HDFC bank and I use this card march 2011 to sept. 2014. I was left my job in oct and after that i m unable to make payment of my card.Some persons came my home 3-4 times in a month from banks and We have received calls many times in a day and force me to make payment.They call my Relatives, friends, past office colleags and tell them about my outstandings.I told them my situation and but they don't undestand my problems said me to arrange money by bagging anywhere anyhow.Pleasee Help me.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Sheetal

                                    Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      A
                                      ADY123
                                      from Kolkata, West Bengal
                                      May 12, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      I am the customer of HDFC bank also I am a credit card holder of HDFC bank ([protected]). I was not able to make a payment for my credit card from past two months due to financial crisis also my wife is pregnant. This month HDFC bank put a hold of 22980 Rs on my salary account which is almost 95% of my salary. When I talked to collection department and I told them that I am ready to pay minimum due amount please release the payment or deduct the minimum due amount. They said that no we will deduct the full amount. Sir if any thing happen to my wife and my child then who will be responsible as doctor prescribed a injection which cost 4 thousand. If you want I can send you the documents for that. Please reply me as soon as possible Regards ADARSH SHUBHAM [protected]
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Dear Adarsh,

                                      Request you to write at [protected]@hdfcbank.com along with card details, concerns and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

                                      -Anay
                                      HDFC Bank Customer Assistance
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