[Resolved]  HDFC Bank — fastag not received

I have applied for fastag through hdfc net banking on 01/12/2019 with a payment of rs. 500. Fastag application no is hfr836006. I have been issued customer id and wallet id through sms/email during first week of dec 2019. Based on the email, i have accessed my fastag information online by register hdfc fastag. Rs. 300 also credited into my fastag account. But unfortunately as of now i have not received the tag. I have been making calls to hdfc fastag customer call center number i. E.[protected] everyday but allways number getting busy.
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Jan 16, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I had applied for fastag on 1dec 2019 and till now not received my fastag and today is last day that is 15 dec 2019 for mandatory application.
i have received the customer id and wallet creation message on 5 dec via mail.

My application refference no is HFR829606.

Dear sir
I am apply fastag 29.11.19 and my account Deduct 500 ES, but not revived fastag my home and email I'd plz help me my app no. HFR759177

From Amazon 1258399 deducted money Rs999/-in my HDFC credit card. Like fraudulent transactions from Please protect and Refund my money...

I HAVE RECEIVED THE BELOW SMS :

ALERT:Rs.999.00 spent via CREDIT Card xx3203 at AMAZON1258399 on[protected]:1011:12 without PIN/OTP.Not you?Call [protected].

Md kamare alam's reply, Dec 16, 2019
Please clear the issue.
Md kamare alam's reply, Dec 18, 2019
Please clear the issue.
Rs. 177/- charged as Inter-BRN Cash Charges; while money is being deposited from other bank why this charge happened, please advise and do the needful.

FASTTAG application number HFR793739
Payment done on 30th Dec
Tag recharged for 300 ra but physical tag not received
Customer care number not working

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