HDFC Bank Complaints & Reviews

I have applied for HDFC fastag on 26th Nov 2019, balance is deducted but I haven't received it yet.
HDFC fastag Customer Care number is fake it never connects. No update from HDFC side. It is the worst experience, why HDFC doing fraud with its customers? Today 20 days has been completed but no sign of fastag, as hdfc team send a mail of confirmation, maximum time was given 7 working days.
Either cancel my application and return my amount or send my fastag.
Application number HFR590685. Customer Id is[protected] and Wallet Id is [protected]

I tried to reach customer care several times and unfortunately not able to connect. I've a Fast tag account with HDFC bank (Cust ID:[protected]. And my vehicle meets with a severe accident and we are selling it to the scrap as per the insurance company T&C. I've still some amount in my Fast tag wallet and would like to transfer that amount to my HDFC account or Patym account or any other my family fast tag accounts and post that would like to cancel the account Fast tag account.

No customer care number is working at all and dropped an email (support.[protected]@sahaj.co.in, [protected]@europ-assistance.in) no response.

I have applied for hdfc bank fastag on 28th november 2019 and on 4th of december i received a message from hdfc bank that my fastag id has been generated and my account has been recharged. Later i received a message that my fastag will be despatched in 4 working days and now toady it is 16th and i have yet not received my fastag. I approched branch but they say that they do not have any idea about fastag delivery. Even the customer service number of hdfc bank fastag does not work.
Please help.

I have applied for fastag via hdfc online on 02.12.2019 with refernce number hfr848810. After applying, i got message stating that file form pdf will send to your registered email, which i received on 06.12.2019
So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support multiple times but nobody is picking the call. Even i didn't receive any call from any of the courier services.
I have 7 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call.

My account in koparkherane Navi mumbai.i request to change the address and provide to all documents to require. I request 30/11/2019 but till date 16/12/2019 I can't give the my passbook and staff are not properly took to me.they are very reticulus behavior to me. No any helping for me.they are say me go to there one desk to other desk. Manager aslo not help full I am requesting her but he not able to helping.

I applied for fastag with hdfc on 03-dec-2019 but i have still not received the fastag sticker after 13 days. I tried to contact hdfc multiple times but the number is always busy and there is no proper reply on emails. I will have to pay double charges at toll plaza because of this now. Please help to look into this on priority and share the tracking details foe fastag sticker if its already dispatched.
The fastag application ref no is hfr878535.

I have applied for Fastag through HDFC Bank online portal on dated 29/11/2019. There is two transaction of Rs.500/- each. First one was showing error after money had been cut from my account. Second try is successful and another Rs.500/- had been cut from my account. Since then i had tried many times to contact the Customer care of HDFC Bank Fastag but the phone is goes unanswered or many times not connected. I had contacted to the Relationship manager but she is helpless in this matter. Recently I got a reply through mail on dated 5/12/2019 but than there is no response or no communication through mail whether the fastag has been delivered or not. Tried many forms to contact HDFC Bank but with no response. Very irritating...

I applied for HDFC Bank FASTag online with payment of Rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.

i received FASTag customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.

The FASTag Help Line Number[protected] does not work and i'm struggling to get response from every source in HDFC Bank.

Request update on delivery status.

I was travelling from mumbai to nashik on 12/12/2019 at 23.18.44 on arjunalli (Padgha) toll plaza rs.110/- toll charged & again on ghoti toll plaza time 00.27.43 on 13.12.2019 rs.110/- toll charged double toll collected by your toll plaza or company so i requested to you please refund the extra charged amount rs.110/- immediately in my account.

Regards,
Vilas g. Walke
Veh no - mh15ff5178

Hdfc bank — fastag sticker not received
I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag.

While recharging my hdfc fastag I by mistake entered wrong Car registration number which doesnot exist and the amount was deducted from my bank through BHIM UPI but was not transferred to my fastag.The Amount was Rs 11, 000 and the transaction id as per BHIM UPI is[protected]. I tried calling hdfc fastag customer care number but it is busy all the time.And also their was no response from BHIP UPI customer care

I applied for FASTAG on HDFC Bank website and received the confirmation that my Wallet ID is created on 5th December. I am able to login to my FASTAG account and check balance.

However I have not received the physical tag yet. Also there is no communication regarding the status of the same. HDFC FASTAG helpline number [protected] is also not reachable.

When will I receive my physical tag? I need to travel outstation next week.

I had given HDFC fastag application no. HFR825134 on dtd. 01/12/2019 and confirm message received on 05/12/2019 and message seen you will receive your fastag sticker will receive within 7 days but not received yet. I had received confirmation mail of customer id and wallet id on dtd. 05/12/2019 but fastag sticker not received yet. Also HDFC Bank fastag customer care number [protected] but continuesly seen busy from last 4 days. Urgent update status of fastag sticker.

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms and email. My customer id is[protected].

Even my wallet was recharged for rs.300. But still i haven't received fast tag sticker. Please let me know of the status and the courier details so that i can track it. Please respond. Urgent

Customer ID#[protected]

The email from HDFC says "Your FasTag has been issued successfully." on 12-Dec.

Waiting for Fastag as I have travel soon and worried abt how to do travel without fastag.

Me applied for hdfc fastag online wif payment of Rs.500, also uploaded teh necessary supporting documents and vehicle registration certificate.
After dat, me received customer id & wallet id on 06/12/2019 through SMS and email. Even my wallet was recharged for inr.300. But still, me haven't received fast tag sticker.

Last year in march 2018 i purchased a laptop for 25000/- on my credit card and from that period till now i have paid around 76000/- on my card and still the payment of 25000/- is as it is and bank is calling me and making my everyday life worse.
Even i went to their bank branch, corporate office, collection office, and finally to police station and also rbi banking ombudsman. But they just don't listen and argue and abuse whenever i call. Even today i was talking to one of their manager and she disconnected my call. This is very disappointing. I have paid min. Dues + penalty + charges for past 1 year and made around 300% payment on the card but still that amount is still pending. I haven't used this card since march 2018 and i'm just paying the min. Due + charges + penalties on the card.

I had applied on line for HDFC fast tag on 29/11 2019, and my application number was HFR777374. i had received a message from HDFC saying that the transaction was successful, and i would get a PDF copy of application by mail and within 7 working days i will get my fast tag delivered.

but now, even after 17 days i have not received my fast tag, nor any mail .
i have been continuously calling on the customer care number provided by the HDFC site, which is [protected].

this number is either fraud or the service is hopeless, because in-spite of calling minimum 50 times, not even once i could reach the customer care person.
My 500/- Rs. were deducted immediately towards loading in Fast tag, the message for the same was received immediately.

I am sorry to say but this service of HDFC is not at all good, is useless and is fraudulent.
i want my money back immediately, i will take fast tag from Toll Plaza instead .
this was a pathetic experience with Fast Tag HDFC team .
requesting you to look into urgently.

I have applied for fastag via hdfc bank website. My application number is hfr989510. I would like to receive the fastag on or before december 24th, 2019 as i am travelling on december 25, 2019. I have been trying to reach your so called toll free number [protected], but it is always always busy and engagged. I have already paid rs 500 for the same. This attitude is plain daylight robbery. Please if you have some respect to customers give me an update on when i will get the fastag??

I applied for hdfc fastag online on 2nd Dec 2019 with payment of Rs.500 and uploaded the necessary supporting documents & vehicle registration certificate.
After that I received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for.300. But still i haven't received fast tag sticker.
details are as follows :
Dear Customer,
Your FasTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. Please visit https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if you are corporate user