HDFC Bank Complaints & Reviews

Applied for fastag through the hdfc website portal by paying necessary amount.

I have not received my hdfc rfid fastag card yet despite applying on november 15, 2019.

The contact information provided both email and phone number is not responding despite multiple requests

Customer id[protected]

Application reference number hfr381415

Received sms that it will be dispatched but not received yet

Hello,

I have applied for hdfc fastag on 28th nov 2019. On wednesday 4th dec i received mail regarding walletid etc also after submitting the fastag application, success message displayed with saying "you will receive fastag withing next 7 days". But i haven't yet received any updates or call from representative regarding the status of fastag.

I request you to please let me know the shipment status of hdfc fastag.

I have applied for fastag on 4/12/2019. Received a message that tag will be delivered within 7 days, however till date i have not received the tag. Secondly the phone number given [protected] is constantly busy and there is no other way to track my application. I am really not sure when will i receive my fastag. Whom should i connect to get the status. Also the message received by me after payment states that someone will connect to me and an email with details in pdf will be sent to registered email. However no email or contact has been made to me.

Kindly deliver the fastag asap as the deadline for the same has already passed.

Dear sir / madam,

I have an hdfc bank account and i applied for hdfc fastag from them, payment of rs. 500 was made using my credit card and document were uploaded. The application reference number is : hfr850048 and after this i received sms about my wallet number and rs. 300 recharge. I by mistake deleted that sms and i don't know my wallet id now. I tried calling the hdfc contact number given[protected] and its of no use as its always busy or not answered.
Till date i have not received my fastag and i am very much frustrated with this kind of service.

Can some one help for a response from hdfc pls.

Tks
Senthil - [protected]

Hdfc fastag not issued yet as its been more than 2 weeks i've ordered it.

I've received emails stating my account has been activated but no intimation if my rfid tag is being shipped or not. Hdfc customer representatives have no answer to this and hdfc fastag number is always busy!!!. Seems like only 1 person is working in the fastag dept.

This is bad customer service. Everytime i call hdfc customer care... They don't really care for their customers.

Request hdfc bank officials to kindly check on my account and make sure i receive my rfid tag asap.

I would suggest to hdfc bank that they should provide a portfolio for mutual funds where in one shot he can buy / sell / sip the funds - where he is invested or want to top up the units.. It is quite lagging in the window, always need to switch in between fresh purchase or need to top up.. This need to modify in their window.. It is very struggle part to the customer who wanted to invest in mutual funds through bank.

Please incorporate such things like hdfc sec..

Dear Team,

I have submitted my PF claim form on 05/12/2019.
but till date i have not receive any update from HDFC BANK PF Trust .
and i have also apply for pension fund(FORM 10) ON 28/11/2019 IN ONLINE PORTAL.
KINDLY GUIDE ME FOR SAME IS PROCESSED AS EARLIEST AND FAST.

REGARDS
GAUTAM KUMAR DEWANGAN
MO. NO --- [protected]

Your customer care no. Is not working which is [protected]. Its always busy or nobody ever picks up the call. I have an hdfc fastag for vehicle no. Mh03 da 9944. Yesterday by mistake i recharged for vehicle no. Hr39d7940. Below is the detail of that transaction.
Rs. 5000 debited from a/c *6507 to vpa netc. [protected]@hdfcbank (Upi ref no[protected][protected]. Can you cancell this transaction and credit the amount back to my acount?

Fast tag application status required which we r applyed 11 dec2019 ref. No-hfr01029747. Your message for me its coming within seven days but still it is not coming to my address and already u debited rs 500 from my account so pl guide me hw i track it, i have alos download fast tag app. So what i do pl mail or sms if any problem in this pl reverse me my rs-5oo/ to my account

I applied for hdfc fastag online with appilcation ref no. Hfr975185 and made payment of inr 500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
I received customer id & wallet id also and got a message as it was recharged for inr 300.
But i haven't received my sticker yet. And my communication address is not visible in the profile... If there any problem with communication address to send the sticker courier please give me some email id or contact number to update it.

Tried communicating through toll free number so many times, but it is always busy or it plays a music. I want to know when i'll get my sticker

Dear team,
I had applied for the fastag from hdfc online on 2nd dec 2019. I got acknowledgment saying your fastag is activated and issues with customer id and wallet id. I received message for the same. But i have not received fastag itself. I tried to reach toll free number[protected] but no response its not working also. I tried to follow with my relationship manager but she is also not responding. Its going into virtual rm.

My account has already been deducted with the fees and other charges.

It is hard to believe that such a reputed bank having such a lousy service. Their numbers don't work. And they are also not worried about the updating the status of the application.

I had applied for fast tag on dec4th, till now no update on the same. I got an sms stating will receive the fasttag in 5 days. I applied online for a faster resolution. There is a helpline which is always busy. Even after trying multiple times the number is always busy, there is no email id or any site where we can check the status of our application. Unnecessarily i am standing in a long queue in the toll for no fault of mine.

Never expected this kind of bad service from hdfc. To reply tot his query now please don't take 5 days. Unfortunately your customer.

Applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.

I am able to see my online login portfolio but where is the sticker.

Kindly send ASAP.

Dear sir/ mam,

I have applied for hdfc fastag on saturday. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Kindly let me know when i'll get a mail and fastag card.

Also kindly provide the status of my fastag application with reference number hfr01104819.

Kindly do the needful and thanks in advance

As per the dec 2019 credit card statement the bank has auto debited inr 1899/- from my credit card number ending with 7921 without my concern on date: 02/12/2019. I am not interested about this service and don't want this membership any more. So please cancel the membership and refund this debited amount of inr 1899/-

Oneassist relationship number :
Name : renjumol n skaria
Email: [protected]@gmail.com
Credit card number ending : 7921

I applied for hdfc fastag on 11th nov 2019 and made the online payment via my credit card, but so far not received account details or fastag stcker.
But on 15th dec i received a messages on my mail stating that "your fastag a/c has been debited for rs. 10 for transaction by vehicle kl42n2999 at toll baros toll plaza on[protected]t17:02:49. Balance amount in the a/c is rs. 65 - hdfc bank ltd." which is in up - while i am using my vehicle only in kerala.
My fastag application reference number is hfr359826.
Please do the needful to immediately block my fastag which never given to me. Also take necessary action to arrange new fastag for me at the earliest or cancel the existing tag and return my money.
I am an hdfc account holder since 2010 and it is shame for hdfc - not to provide a proper tracking mechanism for fastag or provide working contact number (Both[protected] & 1033 are not working) on the fastag portal.

I applied for hdfc fastag online on 10/12/2019 with appilcation ref no. Hfr987960 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate. But still not received any sms or wallet id or any other information so i can know that what is going on. They providing me fastag or not please help me

I applied for hdfc bank fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate & vehical number - mh12 hz7837
After that we received customer id & wallet id on 04/dec/2019 through sms and email. Even my wallet was recharged on 05/ dec /2019. But still i haven't received fast tag sticker.

The toll-free does not work most of the times and i'm struggling with fastag as it is going to be mandatory from 15th dec onward.

I have been with hdfc for 10 years now (Saving account, personal loans, hdfc life) and this is the worst moment with them.

Hello,

I am madhu ray, lives in kolkata nd using hdfc credit card. Very disappointed to see that one assist policy activated for my credit card without my consent, without my permission even without any message notification. The amount is 1399 on transaction done on 02/12/2019... Please refund my money. I don't want to pay this bill anymore. I have complained also in hdfc customer care, they said cancel request taken but i didn't get any result... Such a useless and lier complaint team. Please make my money refund otherwise i will close my account nd credit card in this bank. Please do this asap...

I had applied for hdfc fastag for my vehicle no. Ka51mf5596 on 6th dec 2019, i got a mail saying that the fastag has been issued and the customer id and wallet id was provided and on the same day go a message saying that your account has been recharged, but there is no dispatch confirmation for the fastag. The customer care number is always busy or not transferring the agents.
Please provide the eta when will i get fastag and how to track the status...
Now it is very important to have it to go on to highways.
Very very poor service... No email id to drop an email and not able to reach customer care too.
Really disappointed with hdfc bank
Regards
Prashanth