HDFC Bank Complaints & Reviews

I had given HDFC fastag application no. HFR825134 on dtd. 01/12/2019 and confirm message received on 05/12/2019 and message seen you will receive your fastag sticker will receive within 7 days but not received yet. I had received confirmation mail of customer id and wallet id on dtd. 05/12/2019 but fastag sticker not received yet. Also HDFC Bank fastag customer care number [protected] but continuesly seen busy from last 4 days. Urgent update status of fastag sticker.

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 04/12/2019 through sms and email. My customer id is[protected].

Even my wallet was recharged for rs.300. But still i haven't received fast tag sticker. Please let me know of the status and the courier details so that i can track it. Please respond. Urgent

Customer ID#[protected]

The email from HDFC says "Your FasTag has been issued successfully." on 12-Dec.

Waiting for Fastag as I have travel soon and worried abt how to do travel without fastag.

Me applied for hdfc fastag online wif payment of Rs.500, also uploaded teh necessary supporting documents and vehicle registration certificate.
After dat, me received customer id & wallet id on 06/12/2019 through SMS and email. Even my wallet was recharged for inr.300. But still, me haven't received fast tag sticker.

Last year in march 2018 i purchased a laptop for 25000/- on my credit card and from that period till now i have paid around 76000/- on my card and still the payment of 25000/- is as it is and bank is calling me and making my everyday life worse.
Even i went to their bank branch, corporate office, collection office, and finally to police station and also rbi banking ombudsman. But they just don't listen and argue and abuse whenever i call. Even today i was talking to one of their manager and she disconnected my call. This is very disappointing. I have paid min. Dues + penalty + charges for past 1 year and made around 300% payment on the card but still that amount is still pending. I haven't used this card since march 2018 and i'm just paying the min. Due + charges + penalties on the card.

I had applied on line for HDFC fast tag on 29/11 2019, and my application number was HFR777374. i had received a message from HDFC saying that the transaction was successful, and i would get a PDF copy of application by mail and within 7 working days i will get my fast tag delivered.

but now, even after 17 days i have not received my fast tag, nor any mail .
i have been continuously calling on the customer care number provided by the HDFC site, which is [protected].

this number is either fraud or the service is hopeless, because in-spite of calling minimum 50 times, not even once i could reach the customer care person.
My 500/- Rs. were deducted immediately towards loading in Fast tag, the message for the same was received immediately.

I am sorry to say but this service of HDFC is not at all good, is useless and is fraudulent.
i want my money back immediately, i will take fast tag from Toll Plaza instead .
this was a pathetic experience with Fast Tag HDFC team .
requesting you to look into urgently.

I have applied for fastag via hdfc bank website. My application number is hfr989510. I would like to receive the fastag on or before december 24th, 2019 as i am travelling on december 25, 2019. I have been trying to reach your so called toll free number [protected], but it is always always busy and engagged. I have already paid rs 500 for the same. This attitude is plain daylight robbery. Please if you have some respect to customers give me an update on when i will get the fastag??

I applied for hdfc fastag online on 2nd Dec 2019 with payment of Rs.500 and uploaded the necessary supporting documents & vehicle registration certificate.
After that I received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for.300. But still i haven't received fast tag sticker.
details are as follows :
Dear Customer,
Your FasTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. Please visit https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if you are corporate user

Hi, I applied for fastag on 30th November but didn't got confirmation and money got deducted. On 5th Dec, I received a message that Tag Issued successfully with Wallet and Customer ID. I am still waiting on my Fastag.

I also tried to connect with customer support but their number always found busy, no other method for connecting with them. I hope HDFC not doing any kind of fraud and no sign of my Tag.

Hope no Generic reply but a good solution around it . If HDFC bank cant mange a service then why to offer it or just to harass the people.

Fastag user ID#[protected]

Hi,
I ordered a product on flipkart .and I returned it. today from HDFC bank I got a message saying, Refund amount was credited /reversed to your account. but I checked online statement .The refund amount was not credited.. Please help me with this issue....

I applied for 2 hdfc fastags through HDFC Bank on 04/12/2019 with application ref no. HFR891402 & HFR891752 and made payment of Rs. 500 each. I have also provided the necessary supporting documents to the bank for the same.

I received sms on 4/12/19 that I will receive Fastag in 7 working days.

After that i received customer id & wallet id on 12/12/2019 through sms. And even my wallet was recharged for Rs. 300, but still I haven't received fast tag sticker yet.

Tried communicating through toll free number so many times, but it is always busy.

I applied for fast tag online by paying 500 till now i have not received any update on my fast tag got payment confirmation and details on 6th december - customer id[protected] and wallet id is [protected]. Requesting for an update as early as possible. We are expecting a status update on the processing, request to update me the status as early as possible as its already too late. Seems to be did a very bad step taking the fast tag from hdfc bank.

I have order fastag with my hdfc net banking on 18th november 2019. Which fastag reference no is hfr395497. Today approx one month has passed but it is still not received. And also no any further communication received by bank about this matter.

Request to you please share updated status to compliance.

Name om parkash
Mobile number is [protected]

Hdfc Bank Fastag — application reference number: HFR347082.

I had applied for FASTAG on 11th Nov, and my wallet id is activated (wallet id: [protected]) on 24th Nov, but still the FASTAG is not received.. calling on customer care support number [protected] is useless.. as there is no any response.
please do the needful, as travelling without Fastag is painful nowadays.

I applied for Fastag on 30 November 2019 on HDFC platform and my application number is HFR804529. On 5 Dec i received confirmation message that, your fastag issued successfully afterwards I have not received any confirmation for dispatch the same. I tried to reach customer care however unable to reach as customer care is not working. Amount of Rs 500 already deducted from my account and its about 2 weeks gone. When i will get my Fastag???

I did not receive my fastag though 10 days are passed since i applied. My reference number hfr853275 and pathactic situation is i am not able to reach out to their contact number[protected] since 10 days as always it's busy.in next 4 days i need to drive for 1100 km touching several nhs and i do not know what to do now

Fyi, i have been recognized as a premier customer by hdfc but i do not know is this the premier service that they are giving for the customers

Hi, My Name is Sandeep, I have applied for a Fastag on Nov 28th from HDFC bank. After making the payment from my Credit card, I received a time out error but the amount was debited from my card. I do not receive any confirmation SMS or any activation ID to my mobile since that day. I have checked with HDFC Credit Card Customer Care and HDFC Fastag Customer Care. HDFC Fastag Customer Care executive said that I might receive a confirmation SMS or registration ID within 2 weeks but still I haven't received any. HDFC Credit card Customer care executive said that if the transaction was not successful, I will receive the amount back to my card and it's not happened still. HDFC Fastag CC number is always busy and unable to contact them at all. I feel cheated here, that's why I wanted to raise a complaint here, someone please take an action against it.

Hi team,

I had applied for the fastag on 1st december 2019, my customer id and wallet has been recharged on 6th december 2019, however the card has not been delivered to my address, could you please let me know how long is it going to take for the card to be delivered? Its been more than 15 days, and i am having to pay cash at the tolls inspite of applying for fastag.

I applied for fastag on november 30th and by 5th december i received a mail saying "fastag has been issued successfully. Your customer id is * and wallet id is *." but till now i haven't received the fastag and would like to know when it will be delivered.

They said with in a week, but now its more than 15 days. When i will be receiving it.

I have applied for fastag on july 1st 2019. I received message on my phone that a tag and wallet has been agenerated and activated. However, i have been waiting for the fastag for the last 5 months. Can some be responsible for the delivery? Also, there isn't any way to track the status of my tag at the moment, which is clearly a failure of hdfcbank in handling this fastag delivery process. If you are not capable of handling this then you may not initiate this kind of process, i would have opted for other bank or wallet services for this.

Regards
Santhosh